Woodspring Suites Fredericksburg

FREDERICKSBURG, 1455 Carl D Silver Parkway
Show on Google | Map

100 reviews shown

8/10

Excellent

07 Mar 2026

Dylan

The rooms were clean and the staff was helpful and friendly. My only complaint is the water pressure in the shower was horrible. Everything else was great.

Self

4/10

Poor

18 Feb 2026

Robert

There are few amenities, not even a lobby or an ice machine. No drapes on the windows to block out the lights, only blinds. No bedside lighting, only 2 harsh overhead lights. No desk, only a table, no comfortable chair to sit in if there was a desk. \"Free\" wifi, but for only one device, unless you pay more, which isn't \"free\", is it? We don't even know if this really qualifies as a hotel. The beds were comfortable, and the toilet flushed, so not \"zero stars\", but just awful. Never, ever again.

Partner

2/10

Poor

16 Dec 2025

David

Yes to both

Partner

10/10

Exceptional

05 Dec 2025

Miranda

Staff is always helpful. Darell, the manager is very accommodating and kind. The maintenance man James is always ready to fix any problem! Ms Melissa is the sweetest and so hardworking! M

8/10

Excellent

04 Dec 2025

Miranda

Awesome

Leisure Partner

10/10

Exceptional

30 Oct 2025

Victor

Great

2/10

Poor

05 Oct 2025

Kennedy

This hotel is unsafe. When I had a taxi drop me off at this location the taxi driver told me they do not pick people up from this hotel because it is unsafe. Every night of my stay there was groups of people hanging out drinking cases of beer in the parking lot. All night you can hear people arguing in the hallway.

The rooms had roaches and smelled of mold. The staff is untrained, I paid in full through Expedia for 2 weeks. When I came back from work one night I was locked out of my room. When I went to the front desk, they told me I owed $400. In a panic I paid it, then moments later I found my confirmation email from Expedia proving I had paid. I am still waiting for my refund. When I went to finally check out the front desk told me they could not give me confirmation that I had checked out because they were out of printer ink and had no access to email. They did allow me to take a picture of their computer screen though.

In short, I would not bring my wife or children to this hotel. Its dangerous and unclean. The pictures on Exedia.com were not what the property looks like at all.

Business_and_leisure Self

4/10

Poor

29 Sep 2025

Amanda

Awful. Dirty, no TV remote, no hair dryer, no toiletries, bed springs in our back, no comforter on bed or pillow cases on pillows. Will definitely NOT be back. We only stayed because we arrived late, otherwise we would have left and found somewhere else.

Friends_and_family Family

10/10

Exceptional

03 Sep 2025

Jada

Well Rounded to meet all the necessities in life.

8/10

Excellent

30 Aug 2025

Carolyn

Nice area, close to multiple restaurants and a lot of shops within walking distance

Business Self

2/10

Poor

29 Aug 2025

Stephen

Gave my room away because Expedia gave a price below rack rate, mgr Carter then lied about doing so, he became aggressive and rude when I ask for the desk person who the day before guaranteed the reservation, section 8 motel with shady people hanging outside looking in parked cars ,BEWARE OF this place

Business_and_leisure Family

10/10

Exceptional

15 Aug 2025

Cynthia

I was alone, elderly and handicapped. They took care of me as a group

Self

2/10

Poor

02 Aug 2025

Carlos

We booked 2 queen beds and paid for 2 queen beds and only got a room with 1. Room was awful ac didnt work and we didnt end up staying the night. Awful

2/10

Poor

19 Jul 2025

STACY

Ddirty with roaches everywhere

We didn't even go in the room the roaches were visible from the threshold. It has nt been kept up.

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Deanna

I absolutley loved everythung but no shower curtain made a huge mess with water

Leisure Family_with_children

2/10

Poor

09 Jul 2025

Michael

The carpet was actually damp, looked like drug dealers in the parking lot. The room had actual fleas in it.

Business Self

10/10

Exceptional

04 Jul 2025

Jada

I’ve had a pleasant experience with the staff that I came in contact with.
They were friendly and very helpful with anything I needed.
I also would like to especially thank 2 of the front desk employees:
ISAIAH;
He got me all checked in, & I appreciated that he made sure I was happy with my room beforehand. All my questions were answered, even when I had a few questions that haven’t been asked before, I appreciated him for making sure I had answers.
He is a phenomenal employee all around.
SHAWANA:
She helped me with my keys when they weren’t working & saw me coming in and I needed an extra hand she was quick to lend her hand to help me. I appreciated that.
OVERALL the staff is amazing and I appreciate how helpful and nice they were.
My only complaint would be is.. I called 3 times to see if I could check in earlier and every time I was told “@ 3.. @ 3pm.”
& when I arrived it is offered to CHECK IN Early.. it’s just an extra fee.. but I was not informed of that and it was very disappointing that I wasn’t able to check in earlier & it is offered.

Leisure Pet

2/10

Poor

13 Jun 2025

Patricia

Hotel room was extremely dirty. No one vacuum the room. The walls had dirt all over them. The countertop was never wiped down there was dried up food on the counter.
We got there late or I would have left to find something else. Pillows were very old and flat but the sheets were clean. We slept and got out of there as fast as we could. One shining star was the Auditor he was a very nice person with good customer service.

Leisure Family

8/10

Excellent

29 May 2025

Dan

The personnel was exceptional during a rough week. Very courteous, always ready to help. Very impressed

Business Self

2/10

Poor

02 May 2025

lisabeth

Terrible experience. The hotel looks VERY nice from the outside, in fact you can see how nice it appears from route 95 south. However, it was a disaster upon entering. There is no lobby. The reception area is through a back door & check-in is at a window like a coat check-in.They did not have our room because the employee said we were not assigned a \"room number\". He saw our reservation on his computer with details of our room type, etc. We also showed him our phone with reservation & itinerary #s. Room choice matched his.
Still said no \"room number\" assigned to us so best he said he could do was CANCEL our current reservation & give us a new & different type of room, which was going to cost more than our reservation made days ago. Never heard of such a thing. Not sure what kind of operation they are running there.
*In all fairness, the employee, Rondell O. was very nice, assuming he was just following orders.
Some of the guests also looked a little on the shady side.Was shown a room; very old looking inside, unlike the outside appearance.
We did not stay there due to the circumstances. Finding another hotel on a Saturday night was not what we envisioned, as we book through Expedia all the time & love their service. *Expedia was very helpful & accommodating when I spoke to them regarding the situation.

Leisure Family

6/10

Pleasant

24 Apr 2025

Gerald

Loud refrigerator.
Traffic noise.
Bed, not great.
On the good side, I met James from maintenance, Frankie from house keeping. These two were on point.helped me out on a couple of requests.

Leisure Self

2/10

Poor

07 Apr 2025

Verified traveler

Very Unclean.

Check in took a very long time. I'm not sure why as I was the only one checking in.
There was hair all over the bathroom. The toilet would not flush. The sheets were not all the way on the bed and the mattress was very dirty.

Friends_and_family Family

2/10

Poor

22 Mar 2025

Deborah

Can not comment because they overnooked us and cancelled our reservation after confirming it.

Leisure Family

6/10

Pleasant

21 Dec 2024

Laura

Stayed 20 nights got room service two days,
Had to ask for towels every five days and one roll of toilet on Mondays only!

Business Partner

10/10

Exceptional

20 Dec 2024

Lesley

Yes, I stayed for over a week. I must say that Diamond at the front desk is an asset to your company. Diamond is a true professional and I look forward to my next stay.

Self

2/10

Poor

18 Dec 2024

Charles

Not very nice

Leisure Family

2/10

Poor

09 Dec 2024

Cantrese

It was loud and uncomfortable.

Partner

8/10

Excellent

04 Dec 2024

Charlotte

Bed linens were dirty I had to have them replaced no toilet paper in the room and the rugs were filthy

10/10

Exceptional

12 Nov 2024

Oscar

Great

2/10

Poor

13 Oct 2024

Carrie

do not stay here… I should have taken it as a red flag when the lady at the check-in desk asked if I would like to see the room before paying for it. It was late, I was tired and I said no it’s fine. How bad could it be? I was soon to find out… Bugs scuttling everywhere, cigarette holes in the comforter, pubic hair in the yellowed sheets, furniture falling apart, smell of stale cigarettes, etc. Absolutely the worst place. I didn’t stay ,I left and went next-door. Lesson learned, when the front desk person asks if you want to see the room first, run away.

Business Self

10/10

Exceptional

30 Sep 2024

Barbara

Property is great

Leisure Partner

10/10

Exceptional

09 Sep 2024

Devin

front desk perfect customer service

Self

4/10

Poor

30 Jul 2024

Gen

Had someone open the door to my room at 2am. Front desk double booked my room, and gave a key to someone else. Super unsafe and unprofessional thing to do. Will never stay here again.

10/10

Exceptional

08 Jun 2024

Fernando

God place to stay

8/10

Excellent

18 May 2024

Elizabeth

Not bad for the price. I will say the smell of cigarettes inside is terrible.

2/10

Poor

12 May 2024

Richard

Upon entering the room we had no toilet paper no clean towels or wash cloths our shower curtain was moldy.We had no blanket on the bed, our fitted sheet for the bed was filthy. We booked the room for april 29th to may 7th and paid for our stay, however may 6th came and we were told that we had to pay for another night if we were planning on checking out on the 7th of may. When i went to the front desk to figure out what was going on the person at the front desk told me that according to thier file on the compter we were only paid up until may 6th and if we wanted to stay until may 7th we would have to pay almost $50 when i showed the person at the front desk my itinerary which clearly stated that my Check in date was April 29th 2024 and my check out date was May 7th 2024 and we were paid in full, the lady at the front desk stated she didn't know what to tell me except that i had to pay an additional fee for the 6th to the 7th. Even my receipt at the front desk showed that my check out was may 7th and i didn't owe anything extra.However the lady at the front desk was still telling me that i had to pay an additional fee if i were planing on checking out on may 7th 2024.

Leisure Partner

10/10

Exceptional

09 Mar 2024

Stephen

Was charged for a double smoking but stayed in single smoking

Self

6/10

Pleasant

23 Feb 2024

Jessica

My toilet leaked toilet water and there was no electrical outlet in the bathroom. I asked for maintenance two weeks ago but still nothing was fixed. So I had to step on toilet water every single day and run a 50 ft extension cord into the bathroom to use electricity in their. Very annoying, disgusting and unacceptable I am looking into another extended stay suite elsewhere now

Leisure Family

2/10

Poor

01 Jan 2024

Kay

The web advertisement on Expedia and Woodspring Suite website should be same as much as the WoodSpring Suites on Fredericksburg as same. It is not right that the hotel has different policy than appear on the webpage. If there would be confusion, the fact should be notify on the Expedia and the main WoodSpring Suite websites such as Refund matter.
I really want to know that the WoodSpring hotel in Fredericksburg copy Driver's licsence of each customer. How long the hotel is going to keep the ID card copy? because all the faculty said differently.

8/10

Excellent

02 Nov 2023

Stephen

comfort while recovering

The staff was great. The service on spot repairs was on point. I stayed in a smoking room could use better ventilation but, overall stay was great and comfortable.

Self

10/10

Exceptional

26 Sep 2023

Matthew

Needed a place to stay for a night on a very last minute notice. They had same day availability l, checked me in quickly and easily, and the room was perfect for what I needed. No drama, no hassle, in and out the next morning. Would stay again if I ever had the need.

Business Self

2/10

Poor

21 Jul 2023

Bryan

Super shady!

2/10

Poor

29 Jun 2023

Michael

This was an extremely unsafe hotel.
I left the next morning early , I had booked the hotel for a 12 night stay and they would not refund me the 11nights I did not stay there…
Also VERY noisy and dirty

Leisure Self

6/10

Pleasant

08 May 2023

Ken

It has no amenities such as in room coffee maker or continental breakfast, it’s an extended stay facility with nightly rates so that’s to be expected.
It seemed clean and maintained and the staff were helpful.

Leisure Self

2/10

Poor

16 Apr 2023

Linda

Exorbitant pet rate

This hotel claims that it takes pets.we have a 9 lb Persian cat. When we arrived the woman at the desk said to me \"$200\" for you cat won't be a problem. I said it most definitely will be a problem. We are paying $167 for the room. I declined to check in under these circumstances and left. I intend to protest this non cancellable room.

Partner

10/10

Exceptional

31 Mar 2023

Cathy

Everything you need is right here.

Leisure Partner

2/10

Poor

19 Jan 2023

mipp

the internet is somehow worse than the horrible service and cockroaches in the room-i mentioned to the front desk and they said they'd send someone but never did- I've been here for 6 weeks as my primary residence and they actively break the law to make sure you don't get Tennant rights, not to mention they up the price when you book through Expedia so you're not even told the real price you pay, they charged me almost 50 extra last week with no notice whatsoever and told to pay the extra or leave. honestly with the water being OFF more often than on; let alone functional/ heated, they're not worth the 450 they're charging for a single queen bed- check dunning mills right down the road if you want a decent stay because this ISNT it.

Business_and_leisure Friends

6/10

Pleasant

26 Nov 2022

Robert

Sad but True

Entrance to the property was good. We were on the 3rd floor and the elevator was broken. The room had holes in the walls. The sheets were on the bed inside out. Have to wonder if they weren't washing them each time and turning inside out for the second use. We paid 100.00 per night for what should have been 70.00. No coffee pot in the room and none in a common area. Went out to McDonald's 3 miles away for coffee. Probably won't use this property again.

Friends_and_family Family

4/10

Poor

14 Nov 2022

BRIAN

Elevator was not working. Was given a ground floor room because of this and was told the better rooms were upstairs! Had no lamp, the room had a bad odour (use to be a smoking room!). Bare basic room, uncomfortable bed, hotel felt unsafe, thin walls heard everything going on, noisy and over-priced. Would not recommend.

Business

2/10

Poor

24 Oct 2022

James

Keep looking for a better place this isn’t it!

Terrible conditions, refrigerator stopped work with in mins of being in the room. Other tenants were very loud, bad smells all throughout the hotel. The beds were very hard and uncomfortable.

Business

2/10

Poor

16 Oct 2022

Martitia

I booked the room online but when I went to check-in the man asked if I wanted to see the room. I said yes and he gave me the key to go look in room. The room door was open and it was nasty. The walls in bathroom looked like it had dried up blood splits on them. The sheets had little black specks on them. I did not feel safe to stay there. I did not even check in and he said I could cancel the room. He did not even check me in. I would not recommend that hotel to anyone.

Business_and_leisure Friends

2/10

Poor

10 Oct 2022

Tashawn

This hotel is the absolute worst

Business Partner

4/10

Poor

17 Sep 2022

ian

I have a disability that makes stair very difficult. I was on the 3rd floor and the elevator was not operable

Business

2/10

Poor

08 Aug 2022

Nicole

I'm a night shift nurse, and checked in the first morning and walked into a room that had a light smell of smoke, just like in the elevators and hallways. Even though I had reserved a non-smoking room, I decided to ignore the smell and go to sleep. The room was loud as the hotel is right next to I-95, and I was also informed that there is only housekeeping services every 14 days. Extra towels would cost as well. The next morning, I came back to the room at 8am and the smell of smoke was extremely heavy. It was so overwhelming that I ended up requesting a room switch that morning, which I received and moved to a room that didn't smell like smoke, just body odor. After that hassle, I finally got to go to sleep only to be awoken by a bang on the door asking me to get up so that pest prevention could spray the fridge and sink with pesticide treatment. Half awake, I asked if this could be delayed and the response was no. Before realizing what they were doing, they were spraying my fridge with prepped meals inside with pesticide. The sleep quality was poor, the cleanliness was poor, and the crowd that hangs around that hotel is shady to say the least. Will not return here...ever.

Business Self

4/10

Poor

31 Jul 2022

Alyssa

Friendly staff, but will not stay again. Our room smelled AWFUL to the point I searched for other available hotels. The carpets felt gritty and dirty. Didn’t feel very safe walking outside, especially the area in the back. But by far, the smell of this hotel will haunt me forever.

Leisure Family_with_children

4/10

Poor

25 Jul 2022

Margo

Don’t do it…

Just a bed. Not toiletries, no hand towels, no ice machine, no lamps, pillows were flat like pancakes. If you want a bed I guess it’s fine but I will never stay at another Woodspring Suites. It’s a joke.

Friends_and_family Friends

2/10

Poor

25 Jul 2022

Jean

No ice machine. No hair dryer. No coffee maker, no shampoo, one tiny bar of soap, only two pillows. Horrible odor in entire place. Bed looked like a roll-away. No apparent front door. Had to look for it. Apparent homeless person, sitting on ground near door. This place should charge by the hour -- catch my drift!!

Business Self

2/10

Poor

08 Jul 2022

Jennifer

The staff was very friendly.

The drink machine would not work in the lobby. The air conditioner only blew warm air and it was very noisy all night.

Leisure Family_with_children

4/10

Poor

13 Jun 2022

John

Let me start off by saying that the overall stay was pleasant; however, when the front desk rep, KeeKee, worked is when it goes South. If she is asked to do anything, it is a huge inconvenience, which includes something as small as giving out toilet paper. After the laundry detergent dispenser took my money, she accused me of never putting money in th

Business

10/10

Exceptional

23 May 2022

CARLOS

Excellent customer service!

Leisure Self

2/10

Poor

01 May 2022

Verified traveler

No cats

Hotels.com indicated pet friendlt...upon arrival no cats allowed! Stuck!

Partner

4/10

Poor

28 Apr 2022

Edwin

Very limited household room services. Facilities for guests to pay extra to launder bedsheets, etc. - can request fresh towels, etc. Staff generally helpful. Poor internet access in room unless guests pay extra fee. Noisy at night. Poor WiFi service in room.

Leisure Family

8/10

Excellent

18 Apr 2022

Jessica

Hotel rooms could smell a little better

Leisure Self

2/10

Poor

19 Mar 2022

Mauricio

Awful. Couldn’t sleep very expensive for what the bed. Very noisy and awful smell

Business

4/10

Poor

14 Mar 2022

Kristina

Barely Sub-Par

Cleanliness at this location was nearly not there - the whole near 2 weeks that we stayed here room service didn't come around once - nor were we given any clean towels or bed sheets. We ended up leaving a day early just due to the annoyance of a child that was running non stop on the floor above us for the past week+ while we were there. The room itself looked like it was rush cleaned before we came into it, the table still had some kind of marking on it (ketchup?). The sofa bed I payed extra for in this room was not included - nor was I offered a refund for paying extra for what I didn't receive - was instead replaced by a very beat up and dirty chair. TV had backlights that were fully on and hard to see proper from. All in all someplace I don't plan to ever stay in again. Doesn't help that they posted notices of a fire drill the night before they were planning to do it, so we didn't get to see the posts regarding it until the following morning after all ready being disrupted out of no where by the fire drill going off.

Friends_and_family Family

4/10

Poor

15 Feb 2022

Marissa

Very noisy. Couldn’t sleep well

Self

10/10

Exceptional

10 Feb 2022

Charles

I needed to sleep

Stay was very nice. Booked only hours before while on the road. Clerk was very polite but unsure that a room was available...but it was and she had some help over the phone. Clerk on the way out the next morning was wonderful and polite. Pleasantly helped me drop off my key and then hold the door so I could exit out the back where I was parked.

I will say, the only difficulty that night was finding you from I 95 North. Didnt see signage and had a hard time maneuvering my large Uhaul truck with a car carrier. Parking was limited. Didnt see you behind the Lowes.

Still, the stay was very nice

Business

4/10

Poor

29 Jan 2022

Serita

Should not be rated high. More like a college dorm..

Leisure Family

8/10

Excellent

03 Dec 2021

Angella

Great value. Clean and comfortable place to stay. Outstanding customer service.

Business

8/10

Excellent

23 Nov 2021

Dennis

Bed was hard and pillows were flat

Leisure Partner

2/10

Poor

18 Oct 2021

Verified traveler

After I checked in the room floor carpet was dirty. Dresser bottom shelf was broken. TV picture was about to blow. Literally checked in for 45 mins and checked and left. Waste of $100

Business_and_leisure Self

2/10

Poor

14 Oct 2021

Perry Nicholas

It is very run down. It is extended stay and not very taken care of.

Business_and_leisure Self

2/10

Poor

10 Oct 2021

Adrienne

There was no bedding on the beds, just sheets. There was no shower curtain. The floor was very dirty with stains etc. The dresser was broken and the door hanging off. The mattress had no box spring, just a metal frame. We did not stay in the room, asked for a refund after we saw the room.

Leisure

2/10

Poor

04 Oct 2021

Edwin

This was a barebones property - didn't even have shampoo... better if you plan on living there for months vs stay a couple of nights

2/10

Poor

02 Oct 2021

Michael

The facility was dirty and room smelled like a wet dog. Also someone tried to come in the room during the night but luckily had the security lock on.

Business Partner

4/10

Poor

29 Sep 2021

ASSAD

Issues with the room

I already mentioned that the room lacked coffee pot, didn’t have a shower curtain when I got there smoke alarm was taken apart and not fixed the telephone in the room didn’t work the bulbs in the Tv are in the process of going out

Self

2/10

Poor

28 Sep 2021

Janelle

I prepaid before checking in. I contacted the hotel prior to arriving to inform that I would be checking in after midnight and was told that there wouldn't be any issues with checking. Upon arriving after 3am I was told there were no more rooms and they were fully booked. The site clearly said check-ins were good up until 5am. I paid for a reservation that wasn't honored.

Business_and_leisure Family

6/10

Pleasant

21 Sep 2021

Robert

The staff is working uphill with an owner who obviously doesn't care about their property. Had a fridge, microwave and two hot plate stove, but no utensils or dishes. Any problem we experienced was handled quickly as possible by the staff. If they worked at a better hotel, they'd be better off. April, Melissa, KeyKey and Joseph are worth recruiting away from this hotel.

Leisure Partner

8/10

Excellent

19 Sep 2021

Kenneth

Safe, clean, comfortable for food prep, good dining options nearby.

Partner

2/10

Poor

17 Sep 2021

Crystal

First of all… the front desk person was very nice. However the rooms were terrible. Dirty. No wash clothes. No soap. No battery in the remote. Hair all over the sink and tub. Just a terrible experience

Business Self

10/10

Exceptional

29 Aug 2021

Ana

Was excellent and close by work

Business

4/10

Poor

27 Aug 2021

Jamie

The property did not look safe. Lots of people loitering in the parking lot. Also smoking was allowed inside the hotel.

Leisure Family

4/10

Poor

10 Aug 2021

Scott

A can of sanitizer and febreze Required

This place has odors ranging from damp to urine throughout. AC filters blew stench into the room that were miyigated with sanitizer and febreze. The elevators were out and not repaired during the week stay. Room was on the 3rd floor. The front desk required you to retrieve fresh towels yourself and argued over whether it should be paid for as room service was not being provided because the elevators were out. The exterior doors said your room pass was required for entry but were never locked. A solid 1.5 star experience.

Friends_and_family Family

8/10

Excellent

01 Aug 2021

gina

Dirty property

Mattress very uncomfortable , old and worn with cigarette burns. 9 shopping carts shoved under the brush on the backside of the hotel. Trash and cigarette butts everywhere.

Business

2/10

Poor

31 Jul 2021

Verified traveler

bad hotel

Very basic hotel. No amenities! No lamps, only 2 towels and wash cloths(paper thin),etc. Hotel located on I95.Very noisy! Based on this stay, i will not stay in another Woodspring hotel.

Friends_and_family Family

6/10

Pleasant

26 Jul 2021

Verified traveler

Nice Astetics... Hard beds!

Leisure Partner

10/10

Exceptional

26 Jul 2021

Verified traveler

Great Place To Stay
Staff Was So Helpful

Leisure Self

2/10

Poor

11 Jul 2021

Verified traveler

***Avoid at all cost***

This place needs to shut down. Smelled horrible, our bathroom had Bobbi pins from another guest in the bathroom and milk still in the fridge. There were no lamps other than one overhead light. The carpet was disgusting and I made my kids wear their shoes. Overall I wouldn't put the homeless here.

Friends_and_family Family

2/10

Poor

25 Jun 2021

Verified traveler

Avoid this property. Greasy floors. The only way to a coffee pot in the room is to buy one from them. Has a kitchenette, but you also have to buy utensils and plates. So many better places.

Business Self

2/10

Poor

04 Jun 2021

Kayzee

Never again

Small rooms, yelled at me over a mask but had pee on the toilet seat when I checked in. They don’t not give you linen and charge you to wash THERE linen.

Partner

4/10

Poor

03 Jun 2021

Verified traveler

Im telling you so

If you have zero expectations of what a hotel should have then this is your hotel because it delivers nothing. Our room keys worked inconsistently and that required several trips to the front desk. The towels are the size of a postage stamp and their are no facecloths, hand towels, tissue, hairdryer and to top it all off we had to ask for soap! And expect to get a list of rules and guest policies that borders ridiculous. It is obvious that repeat guests and customer loyalty is not a priority at this hotel. In closing dont bother to question the additional charge on your final statement because they do not even know what it is for you just have to pay it.

Friends_and_family Family

4/10

Poor

11 May 2021

Verified traveler

Room was bare, hotel was loud. Classic extended stay type environment.

Business Self

4/10

Poor

30 Apr 2021

Verified traveler

The room was not very clean. It did not smell fresh. There was lots of hair in the shower.

Friends_and_family Family

10/10

Exceptional

22 Apr 2021

Nigel

Great Job Staff

This is a very comforting and peaceful stay, I would recommend this hotel to anyone.

Self

6/10

Pleasant

18 Apr 2021

Verified traveler

Basic toiletries and hair dryer not available.

Friends_and_family Family

6/10

Pleasant

26 Mar 2021

Verified traveler

If you are looking for a pet-friendly hotel, this hotel does allow pets but there is a $200 initial charge for your pet and then an additional $8 charge per day. I would not recommend this hotel for those looking for a pet friendly hotel as it cost more for more dog to stay at the hotel for one night than for the actual room.

Leisure Pet

6/10

Pleasant

25 Feb 2021

Verified traveler

No soap, towels, no cups, no silverware, plates, missing drawer under the TV, and the TV didnt work. Charged for wifi...I could go on, but why

Leisure Friends

4/10

Poor

12 Feb 2021

Verified traveler

The counter person was very nice and helped me as soon as I walked in. When I got to the room however, it looked like someone had just thrown it together. The bed was not straight, and I can only surmise that since there was a condom floating in the toilet, the staff used the room for themselves prior to me getting there. I will never go back to this location again, which is not to say this reflects on the chain as a whole, just here.

Business Self

10/10

Exceptional

22 Jan 2021

Barbara

Awesome

It was great

Partner

6/10

Pleasant

27 Oct 2020

Tee

Not enough amenities and there wasn’t enough towels.. you only get one towel, one washcloth, no plastic cups and no soap. When I asked for washcloth and towels the next day there was an issue. She stated there’s a shortage and can’t give me no more. I told her I’m here from Sat until Mon and there is 2 people in the room smh

Friends_and_family Family