Name: Comfort Suites Fredericksburg South
Address: 4615 Southpoint Parkway, Fredericksburg, 22407, US

8/10

Excellent

03 Aug 2026

allison

Was nervous after booking and seeing the bad reviews. Couldn’t cancel because it was non refundable. Well I’m glad I didn’t because I was pleasantly surprised. Front desk lady was super nice and professional. Room was clean and beds were comfy. But outdated for sure. Nothing fancy. Air conditioning worked great. It was a quick overnight stay on our long trip home. Perfect for what we needed. Close to 95. Would I want to stay multiple nights? No but for what I needed it for. Perfect

10/10

Exceptional

03 Aug 2026

Jodi

Overall not a bad place to stay

6/10

Pleasant

02 Aug 2026

Roland

The staff was kind and helpful. The breakfast was ok. The room was the biggest issue. The tub drain plug would not stay up so we had to hold it up with a wash cloth, the air filter for the ac/heater didn't look like it had been cleaned since it was installed, and there were blown light bulbs. The TVs were on the fritz, the brightness would fluctuate between dim and bright and one remote did absolutely nothing while the other would only change channels in one direction.
I have stayed in worse hotels for certain but there were definitely oversights in maintenance and up keep.
I want to stress the staff was very helpful and pleasant.

8/10

Excellent

02 Aug 2026

Darline

Clean room, soft mattresses and pillows on the double beds. The pull out couch was not good for sleeping on. There was no sheets as we were advised so we had to ask for one. Also the blanket for the pull out was stiff as a board, and when we asked the front desk staff for a new one, they made us go back to our room and get the blanket to show them. The free breakfast was actually really good and hot. All food items were fully stocked or restocked while we were there. Kudos for that!!

10/10

Exceptional

29 Jul 2026

Arleen

Good breakfast.

4/10

Poor

28 Jul 2026

Michelle

Upon arrival, there were coffee cups throughout the parking lot that people had chucked. The breakfast is as basic as it gets. The hotel air-conditioning is intermittent so you freeze and then drench in your own sweat. However, housekeeping, knocking at my door at 11 AM sharp inviting me to leave…as I was coming up the second trip to loading up my car to leave is the opposite of hospitality. It’s giving GTFO -
Won’t be back

6/10

Pleasant

28 Jul 2026

Elisa

Requesters room service on 7/24 for next day 7/25. Room never cleaned and had to obtain basics toilet paper, towels etc at 10 pm.
Also Saturday breakfast scheduled 7-10 am. At 9am, no hot food available; eggs, biscuits, sausages. No attendant available and several guests seeking food. After notifying front desk, attendant reluctantly came out 15 minutes later and brought me 2 eggs and 2 biscuits. No other food was brought out. During mealtime attendant handled food with bare hands, no gloves and appeared annoyed. She never positively interacted with guests or even acknowledged them nor asked if they needed anything.
The carpet in hallways and rooms was stained.
Do Not stay here!

2/10

Poor

26 Jul 2026

Jason D

The guy at the front desk let me go through the check in process and it wasn't until after he had processed my credit card that he informed me that the air conditioning wasn't working. I requested a refund and never got the full refund back. What a scam.... pathetic.

8/10

Excellent

24 Jul 2026

Lamont

Definitely have to try the swimming pool which is heated

Business

6/10

Pleasant

23 Jul 2026

Patricia

I prefer not to put a negative review on line

10/10

Exceptional

21 Jul 2026

Patricia

Very clean, AFFORDABLE, and comfortable. Close to everything, target, Walmart, restaurants. Breakfast was awesome. Will stay again when in area!
The only negative was the constant motor running in the room I had. Possibly A/c but it was non stop the entire 3 days. But manageable.
Would recommend this hotel to everyone.

Self

2/10

Poor

20 Jul 2026

Stephen

The breakfast attendant was very good on Friday morning! I asked her a question about breakfast and she gave me a rude comment! And besides that when we checked in Thursday evening the lady at the desk didn't tell us about having ac problems I room stayed 78 the whole time ! So I went down the guy had worked 11-7 he was like she didn't tell you about the ac and we said no so we asked if we could get 2 fans he said we will have to wait intill the other people check out to get fans ! So I am just disappointed with my whole stay my room was 218 on the 2nd floor our room was poorly cleaned i found safely glasses in the suite and I found pills behind the dresser i do have a 7 year old boy and I would freak out so I clean the room my self and I just know I wouldn't stay back at this hotel because for one house keeping manager should check the rooms really good if my son would've found those pills I would've freak out so me being a mom i just don't think this properly was my cup of tea I feel bad about writing this but what if it was you and you found pills or your kid and they take them thinking it was candy ! I have never been to Fredericksburg but this will be my last day at this hotel it needs better maintenance, better manager and most of all the maintenance man came up there and he said it was fine but it wasn't it was still 78 in there I just wish I can at least get some money back because the staff was very poorly and breakfast was a 0 because of the way she acted !!!!!!

Family_with_children

10/10

Exceptional

20 Jul 2026

Tedra

The staff was very nice. The rooms were spacious. The pool was very clean and the breakfast was right on time.

Family_with_children

10/10

Exceptional

20 Jul 2026

Shannon

The staff were amazing. The room was clean. The cloth couch and chair need to be replaced immediately. The bed were like laying on a brick. The hotel was a bit dated.

10/10

Exceptional

20 Jul 2026

Bobkeithea

Where I always stay!! Staff is always nice and property is clean!

Business

2/10

Poor

19 Jul 2026

Rebecca

When I tried to check in, they told me there was no air conditioning and a try least cancelled my stay without a charge.

4/10

Poor

17 Jul 2026

Tenia

Reserved king bed but was giving 2 queens, very outdated property especially the room, a/c out in a lot of areas so main lobby was hot, and mildew around bath tub.

Partner

8/10

Excellent

14 Jul 2026

Donna-Marie

handicap accessible bath tub was very slippery. Room keys had to be reprogrammed every day. maybe a variety of breakfast meats instead of sausage every day.

Partner

10/10

Exceptional

14 Jul 2026

Roger

Breakfast was good. Room was good size

Family_with_children

2/10

Poor

13 Jul 2026

Tracey

We were informed after checking in the ac was not working. We were told that it was being fixed and it was already cooling a bit. That was not the case.

Family_with_children

4/10

Poor

12 Jul 2026

Edwin

The staff was rude, the beds were stained and gross.

Family_with_children

2/10

Poor

12 Jul 2026

John

No air conditioning at hotel. Rooms were 80 degrees plus. Front desk was not helpful. We booked a different hotel for the night.

10/10

Exceptional

11 Jul 2026

Rachael

Great stay

Family_with_children

4/10

Poor

06 Jul 2026

Ram

Terrible room smell. AC not working.

Family_with_children

8/10

Excellent

05 Jul 2026

Ashley

The property was pretty decent the only issue was the air conditioning in the rooms was not the coldest but it was over 100 degrees most days of our trip. The staff were very quiet to accomplish a room change so that made it mush easier to deal with. All of the staff were friendly and helpful with whatever concerns we had. I do appreciate good customer service so we'll definitely be staying again when we come to the area.

Family_with_children

10/10

Exceptional

03 Jul 2026

Brian

Everything was great.

10/10

Exceptional

03 Jul 2026

Bobkeithea

Staff is always great and the facility is clean!! I come to this area once a month for work and always stay here

Business Friends

8/10

Excellent

29 Jun 2026

Verified traveler

The sheared drapes where shredded in our room, phone not connected and needed cleaning,
Coffee maker didn’t work and the sheets where on inside out.

It was quiet and pretty clean.

Partner

8/10

Excellent

26 Jun 2026

Amelia

I was greeted by a friendly staff member, Jessica (I think that was her name), who was helpful and kind. The room was clean and comfortable. Breakfast was good. I would stay here again, if traveling I-95.

Self

10/10

Exceptional

22 Jun 2026

Rosa

the location of the hotel is easily accessible to Rte 1 & I-95, fast food & restaurants in walking distance.

Family

6/10

Pleasant

22 Jun 2026

Margaret

Check in was smooth. Was quiet for sleeping which is important. Beds were comfortable. Furniture in living room was old and uncomfortable. Bathroom was ok (our tub faucet was very loose, on the verge of falling off), ironing board barely stood up on its own. Biggest complaint would be housekeeping. They had a sign in the bathroom that said housekeeping and towels were upon request, otherwise they would come every three days. The problem is, when you would request fresh towels or housekeeping, they would look up when you checked in and if it hadn’t been three days, they would give you a hard time about getting fresh towels and housekeeping. And when you pointed out that their sign said you could get it upon request, they acted as if you were putting them out. Finally they would acquiesce, make you return towels that were dirty to the front desk and tell you that they made a note in your reservation to housekeeping for fresh towels only to never receive them. I don’t think you should make your customers beg for fresh towels when your signage clearly states that you can get them upon request.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Monica

The phone was not plugged in to a jack. The clock radio did not work.

Partner

2/10

Poor

21 Jun 2026

Adrienne

Room had no ac/ventilation at all and no open rooms to switch into. Blood on mattress, stains on blankets. AND, no working toilet in our room!!!!!!!

Partner

10/10

Exceptional

18 Jun 2026

LISA

We had a wonderful overnight stay. The staff were extremely friendly and helpful, and the buffet breakfast in the morning was great.

Family

8/10

Excellent

18 Jun 2026

Camille

Rooms are ok - clean enough and nice enough. Staff is AMAZING.

10/10

Exceptional

17 Jun 2026

Richard

My stay was great. If you see my other reviews I’m the tall shower guy. The showers here are maybe 6’6”. So good for the majority. I will have this location on my list to repeat. But it is 2-3 in my list currently.

Self

6/10

Pleasant

16 Jun 2026

Tyler

Did not stay due to the ac not working and the room having a terrible smell. Also, there are long term residence staying at this hotel. The staff was super helpful and refunded my money so I was very grateful for that.

Family_with_children

8/10

Excellent

10 Jun 2026

Lorraine

The suite was nice and neat. Breakfast was wonderful, filling on our way out for busy day. Staff was very friendly. The issue was it was stifling hot in room. Air conditioner wasn't working well. Maintenance came and did something to it but it didn't help. They gave us fans to use but still was very warm and humid. Hopefully, they get that fix before summer season starts. Otherwise, it was a nice stay.

Family

4/10

Poor

06 Jun 2026

David

We were on the 4th of 5 floors. The air conditioner was not working and it was over 80 degrees in our room. The staff said they did not have any other rooms and were unable to help us. There are no windows that could be opened. Our last stay at a Comfort Inn or Suites.

Partner

6/10

Pleasant

03 Jun 2026

Lamont

The pool was nice and warm

Friends_and_family Family

2/10

Poor

31 May 2026

Patricia

Our room
Smelled of mold and damp air. Clean on the surface . Cleaners did not wipe window sill. Had dead bugs and grime .
Could not stay in room as when you breathed in it felt off. Could not open door to air out as chlorine e from the poolwas very strong. .We spoke to Jessica at front desk right away . She could not move our room as they had nothing available. She understood and would give a full refund . As we went through Expedia we are waiting on our refund.

Family

4/10

Poor

31 May 2026

William

Room was loud. AC vent noise makes the room unsleepable. The curtains sofa chair are all old stained and uncomfortable. TV remote didn’t work. Door has an opening on the bottom that lets in light and noise.

Partner

10/10

Exceptional

28 May 2026

Vance

Staff was friendly. Rooms were clean and comfortable.

Self

8/10

Excellent

27 May 2026

Barry

We'll maintain inside and out.

Partner

4/10

Poor

27 May 2026

JENNIFER

I do NOT recommend!
I stayed here (rm 500) 3 years ago, so chose to stay again during a 5 day visit. My grandkids live in Fredericksburg; we're from Indiana.
I'll start with the good. The evening desk person is super kind. Cassandra was also nice when my grandkids came to swim-thank you!
The bed is super comfy and big. Overall, the room was clean. Pool is nice, but WAY TOO MUCH chlorine for kids. Decent breakfast spread, but coffee was muddy awful.
Now to the negatives!
I was DOUBLE CHARGED, $527! When I addressed it with the front desk, he was all ho hum about it. I had $552($25 incidental) being \"held\" on my checking account by Comfort Suites. I paid at check in. It should've been addressed and fixed spot on. They treated me like an idiot. I also asked again at check out. I am being reassured \"it will fall off\"...
I didn't want a full clean or to have people in my room really. So I requested new towels and to get the trash, no new bags. Took the towels, no replacements. No toilet paper left. They did however take the sheet off the couch. Couch is dirty, so I put the flat over it. AND someone turned my ac completely off. So I didn't want anyone in my room, except inside front door- but they did all that! I came back from my day out and it's 79 degrees and humid as heck in there!
Couch is still beat down like it was 3 yrs ago. TVs are so dim and old that I couldn't watch them.
Sadly, I will never visit again and I suggest families don't either.

Family

2/10

Poor

24 May 2026

Teresa

I rarely leave negative reviews, but this experience was unacceptable.

The room had visible mold, wet carpeting/water damage, and unsafe bathroom conditions immediately upon check-in. During our stay in the room, the shower curtain fixture failed causing a slip and fall. The conditions of the room made it uninhabitable.

The issues were immediately reported to the front desk and another room was requested, but were told no other rooms were available. Because of the condition of the room, there was no choice but to leave the property and find accommodations elsewhere.

What made the experience even worse was the complete lack of accountability afterward. Despite immediately reporting the issues and providing documentation/photos, the hotel declined to issue a refund for the unusable room.

I cannot recommend this property to anyone until these issues are properly addressed.

Family

4/10

Poor

19 May 2026

Kerrianne

I'm glad they had room to accommodate a large party. I didn't like that there was a large gap under the door to the room. Some of the lights didn't work. The coffee maker was broken. The phone to the front desk didn't work. I brought the coffee maker to the front desk to exchange for a new one, but the only other one available was also broken. The staff at the front desk seemed nice, so that's a plus. The facility itself was loud. You could definitely hear everything happening in other rooms. Not the most restful stay, but thankfully it was only needed for one night.

Family_with_children

6/10

Pleasant

18 May 2026

Yuvanka

Hotel was ok. Needs an upgrade but does the job. Sleeper sofa was on its last leg.

Friends_and_family Family

8/10

Excellent

13 May 2026

Tara

The room was spacious and fit our family’s needs well.

Family

10/10

Exceptional

08 May 2026

Dean

Location from highway
Been travelling to FLa for 6 years and I always stay here…… excellent staff
Also have friends who stay here and give rave reviews every time

Family

10/10

Exceptional

06 May 2026

Carl

Friendly staff, nice location. Breakfast was very good

Family

2/10

Poor

04 May 2026

Denise

Do Not Waste Your TIme at this Hotel.

Food - Nasty/Not Fresh (some guests went across the street to McDonalds).

BE WARE - BED BUGS

Friends_and_family Family

10/10

Exceptional

01 May 2026

William

Clean room, responsive staff, great location!

Friends_and_family Family

6/10

Pleasant

30 Apr 2026

Val

Hotel has an open atrium and indoor pool. The first thing that strikes is the smell of chlorine.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Walter

Very good breakfast. Ample parking. Very pleased.

Partner

4/10

Poor

26 Apr 2026

MAZHAR

I was really disappointed with this stay. I specifically booked this hotel for the pool, only to find out it was closed with no notice. The hotel staff refused to offer any help, and Hotels.com customer service wasn’t helpful either. Breakfast was good, but that was the only real positive. The hotel seems to house a lot of construction workers and nothing against them but parking was taken over by large trucks and hard to find. Also, take the glowing reviews with a grain of salt - there were signs in the elevator offering rewards for leaving reviews. Overall, not worth it.

Friends_and_family Family

6/10

Pleasant

18 Apr 2026

Tascha

Everything was good. The only problem was the the toilet had issues flushing.

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Jerry

Parking

2/10

Poor

13 Apr 2026

Marquita

The air stopped working the first night we were there. We didnt realize until the next morning when i called about how to work the thermostat, because we thought we were doing something incorrectly. I made the second reservation as i was told by diane it was being worked on and be resolved soon.

Family_with_children

10/10

Exceptional

12 Apr 2026

Rhonda

Everything was amazing

8/10

Excellent

09 Apr 2026

IanCourtney

Room was clean. Friendly staff and great food. Pool was closed unfortunately

10/10

Exceptional

08 Apr 2026

Ian

Friendly staff. Large breakfast selection. The sofa in the room could use some attention with cleaning the fabric.

Family_with_children

6/10

Pleasant

08 Apr 2026

Norman

Room was cold.

10/10

Exceptional

08 Apr 2026

Hector

Clean facilities and rooms. Friendly staff and the breakfast ladies did an excellent job keeping fresh food stocked during breakfast hours and dinner area clean.

Friends_and_family Family

2/10

Poor

03 Apr 2026

James

No towels or was clothes. Said thy would have any until afternoon. No hot water and low water pressure.

8/10

Excellent

03 Apr 2026

Keith

Yes ,breakfast was good,parking was ok .sometimes difficult to find a spot,but overall not bad .couldn't adjust the a/c at all

6/10

Pleasant

02 Apr 2026

mark

Bad coffee
Like mud

Friends_and_family Family

4/10

Poor

01 Apr 2026

Dawn

When checking in we asked for a double queen. Went to the room and we only had a king. Went back to front desk, and they told me they didn’t have any rooms with two queens left. This was not ideal since there were three of us, so I had to sleep on the chair. Didn’t even get a few hours sleep because I was so uncomfortable. The door to our room was very difficult to close, making it feel like a fire hazard. No light bulb in the lamp which gave my husband a nice little shock. Front desk person said manager would try to do something to accommodate us, and that they’d be in by seven the next morning. Went to see manager in the morning and was told they wouldn’t be in until around ten. I explained I’d be leaving before then, and I was told they would have the manager call me after they got in. It’s been five days without any attempt to contact me. I’ve stayed here before, but will not return after this.

Friends_and_family Family

2/10

Poor

30 Mar 2026

Carlos

Not a great experience at all !

Family_with_children

10/10

Exceptional

30 Mar 2026

Michael

We were lucky to get a suite room and it was beautiful. A bed room and separate sitting room. Everyone should be so lucky! The breakfast was OK but not too special. A continental breakfast in Europe where I am from is really a super spread. This was just OK!

Partner

10/10

Exceptional

24 Mar 2026

Michael

Great experiences. Clean room and hotel. Brand new. Never stayed at Spark by Hilton but will again.

2/10

Poor

19 Mar 2026

Clayton

Staff lied about canceling a reservation. Stayed that the reservation could not be canceled which is not true the reservation could be canceled but with a one night's room and tax cancel fee. Agents should not lie to guests but explain policy

8/10

Excellent

16 Mar 2026

Matthew

Room smelled musty, room was clean, staff was great with the amount of kids there , parking was great , more towels in pool needed

Friends_and_family Friends

6/10

Pleasant

13 Mar 2026

Delante

Definitely would come back for like a business trip

Self

8/10

Excellent

09 Mar 2026

Dawn

Check in was great. Rooms were clean and beds were comfy. Breakfast was very good. Pool was fun but way too much chlorine. Kids were choking and had to be pulled because of it. Property is nice with many food options very close by.

Family_with_children

8/10

Excellent

08 Mar 2026

Laurie

Good stay. Clean rooms and good selection at breakfast.

8/10

Excellent

06 Mar 2026

Linda

Great, desk assistant helped me check in.

Partner

6/10

Pleasant

02 Mar 2026

Cynthia

Location was easy on/off highway. The tv in the bedroom did not work. The room smelled and you could hear all the noise from the lobby.

8/10

Excellent

01 Mar 2026

Fayola

Clean room. Good breakfast buffet. We liked the layout of the suite.

Friends_and_family Family

8/10

Excellent

28 Feb 2026

Debbie

Room was clean and comfortable. Staff very welcoming.

Partner

10/10

Exceptional

23 Feb 2026

Anita

Kids loved the open pool, clean room , carpet in our room needed to be shampoo.

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Pamela

Room was clean and it's a great location.

Friends

4/10

Poor

21 Feb 2026

Frank

Yes

Partner

10/10

Exceptional

20 Feb 2026

Gerald

Clean Room , two room suite, microwave, refrigerator

10/10

Exceptional

17 Feb 2026

Barbara

Staff was great. Very helpful and extreme nice. Place was very clean.

10/10

Exceptional

15 Feb 2026

emily

Room clean! Staff attentive and cheerful. Lobby spacious! Breakfast bar awesome!

8/10

Excellent

09 Feb 2026

Mark

All was fine other than lobby was freezing too include for breakfast and you couldn't really control the temp in the room or the fitness center

Business

10/10

Exceptional

07 Feb 2026

William

Clean room and good breakfast

8/10

Excellent

04 Feb 2026

Martine

Grande chambre, lit confortable.

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Noelle

Staff was very friendly, room was clean, my kids enjoyed breakfast.

Friends_and_family Family

8/10

Excellent

27 Jan 2026

Steven

Yes

8/10

Excellent

26 Jan 2026

Tracy

Room and breakfast

Business Partner

8/10

Excellent

24 Jan 2026

Katherine

The staff was wonderful. Overall, the room was clean and we like the layout. There were some

10/10

Exceptional

22 Jan 2026

Faith

Kind and considerate staff. Clean and cozy.

Business

10/10

Exceptional

18 Jan 2026

Todd

Nice, friendly staff. Clean rooms. Good breakfast.

Partner

8/10

Excellent

18 Jan 2026

Siri

The staff from.check in to check out were very friendly and very helpful.

Leisure Partner

8/10

Excellent

17 Jan 2026

Linda

Yes

Partner

10/10

Exceptional

11 Jan 2026

Chris

Nice large room. Staff great

2/10

Poor

10 Jan 2026

Cathy

We did not stay because your site said it was pet friendly but it wasn't.

10/10

Exceptional

06 Jan 2026

Dean

Clean. Good breakfast. Good value. Polite staff.

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