Name: Hilton Garden Inn Fredericksburg
Address: 1060 Hospitality Lane, Fredericksburg, 22401, US

2/10

Poor

24 Jul 2026

Donald

7 dollars extra to park your car. How very bush league

2/10

Poor

21 Jul 2026

Michael

Under major construction. Even the lawn was not cut. Side door would not close automatically -safety concern. Not disclosed when booking. Stay elsewhere until construction is complete. Staff did the best they could.

Family

2/10

Poor

19 Jul 2026

Michael

Under major construction. Housekeeping comes in without knocking.

Family

6/10

Pleasant

17 Jul 2026

Amy

Room was outdated. Bathroom had no AC vent so was significantly hotter than the rest of the room. Internet was slow. Hotel was under construction but no info on that when booking. Charge extra for parking which is ridiculous and breakfast is extra. Staff weren’t particularly friendly. Lots of options in that area, I would not stay there again.

Family_with_children

8/10

Excellent

17 Jul 2026

Jean-Francois

Pour le moment l’endroit est en rénovation, le restaurant n’est pas ouvert mais ce n’est pas indiqué au moment de la réservation en ligne.
Si vous avez un animal, informez vous du prix avant c’est 75$USD et vous avez des frais de 7$/nuit en plus pour le stationnement.
Si c’était mentionné, c’était bien caché.

Pet

10/10

Exceptional

09 Jul 2026

Éric

Excellent ! A+++

Family_with_children

10/10

Exceptional

05 Jul 2026

victoria

It was amazing and takes pets.

10/10

Exceptional

03 Jul 2026

David

Staff friendly and helpful.

8/10

Excellent

21 Jun 2026

Alan

The property is undergoing significant renovations. They do not disclose this until you get there. This should be disclosed before the guests arrive. Things are kind of a mess. And the whole place smells like a construction zone. Normally, has been a nice place when they have their stuff together. Personally, I believe the place should be closed until the renovations are complete. But if not, let guests know what is going on in advance.

Partner

8/10

Excellent

21 Jun 2026

Bryan R

Air wasn’t cold enough!
Bar/restaurant awesome!

Pet

6/10

Pleasant

21 Jun 2026

Sadie

The hotel is under renovation and is noisy during daytime hours. The staff informs you as you check in to let them know if you hear noise outside of specific hours-so you can’t sleep in.

The hotel charges a nightly parking fee but many of the parking spots are blocked by construction vehicles and storage units. We had to drive around looking for a spot and ended between two dumpsters.

Upon check-in we were informed that rooms are only cleaned every other day which is fine. Save the planet resources! However, we found used washcloths in the shower from whomever was in the room previously. When we returned to the room the 2nd day hoping for fresh towels, our room had not been touched! We called the front desk to ask for fresh towels and were asked if we really needed towels since we were checking out the next day! Not that it should make a difference but I like showering in the morning before traveling.

Spend a little more and stay elsewhere and maybe your coffee in the lobby will be hot!!!

Friends

6/10

Pleasant

21 Jun 2026

Patricia

The pillows were way too soft. The mattress was not in great shape. I wasn't expecting the $7 parking fee eithet.

Self

10/10

Exceptional

20 Jun 2026

Benjamin

The first floor (at least the north wing) was under-going an upgrade, so getting to our room required walking through a taped off area and some plastic flooring, but the room was more than adequate. When I mentioned it to the front desk, they assured me I could have another room, on the 4th floor, which we accepted. It was very pleasant and had an assortment of drinks/snacks (complimentary). We got a good night's sleep with little to no distractions, and left the next morning as refreshed as possible. Highly recommended.

Partner

8/10

Excellent

18 Jun 2026

Robert

Good location near Univ. of Mary Washington

4/10

Poor

10 Jun 2026

Mary

I reserved a suite with a bed and a sofa bed because my fellow traveler and I needed separate beds. After we arrived, the only available room was with one bed. No sofa bed. My companion had to reserve a room in another hotel at the last minute. I called the Hilton Garden Inn a few days later, and I was told that the suite I had reserved was being renovated. If I had known that, I never would have reserved the suite. I did get about $65 back. It's not that I didn't like the hotel; it was clean and quiet. I would have liked to have stayed in the room I reserved.

Partner

2/10

Poor

08 Jun 2026

Jamal

Bugs in the room

Partner

8/10

Excellent

01 Jun 2026

Brandon

Ok stay

Business Self

10/10

Exceptional

27 May 2026

Scott

Great hotel, staff really nice. My 3rd stay here and the team brings us back.

Pet

6/10

Pleasant

24 May 2026

Blaire

The room was perfectly fine. Beds were comfortable. Three pillows, all different types, on each bed. Body wash was empty in bathroom pump. Maid service every other day only. No shower caps provided.
Breakfast was awful and way overpriced. Choice of buffet or menu. Two people=$33 for one buffet and one menu order. Both were terrible. Basically what you’d get at some hotel buffets for free. One of the breakfast staff was arguing with the other not to give me what I ordered (toast plus potatoes). Had to ask several times for basics (butter, knife). Not pleasant. Not helpful. Not cheap. Save your money.

Family

8/10

Excellent

23 May 2026

June

Room was very nice.
Only issue was when we wanted to check out this AM...no one was at counter and had to wait about 15 minutes before someone came.

Partner

10/10

Exceptional

19 May 2026

Leah

Room and property are clean and in a safe area. This is our go-to place to stay in the area when visiting friends.

Partner

10/10

Exceptional

16 May 2026

Craig

Rooms were just renovated and looked really good very clean.

Family_with_children

8/10

Excellent

16 May 2026

Lauren

Stag was very friendly and helpful. The room was clean and the upgrade to snacks was nice! The only thing that lacked was the water pressure for the shower was average.

Family

4/10

Poor

05 May 2026

Michelle

Disappointing stay this time. Probably won't book again. Room wasn't clean, bathroom had hairs everywhere. Air-conditioning vent was filled with dust and dirt. Hotel is under a big renovation till next month. The noise was ridiculous. That wasn't listed prior to booking. Breakfast was poor. Coffee wasn't good.

Self

6/10

Pleasant

03 May 2026

Michael

We usually like our stay there. But they had construction going on. We had some minor inconvenience because of their work. But I still like the hotel would go back, Thanks to the manager there he made it better.

Family

8/10

Excellent

26 Apr 2026

Edward

NA

2/10

Poor

18 Apr 2026

frances c.

I would like to give this property a no star review. We arrived for check in to be told that there was no hot water and they would not have hot water until sometime the next day! They never called us in advance to tell us this. after a 9 hour drive, I was pretty upset. Their consoling statement was, \"The Hampton Inn has rooms , go there. Never again will I book this hotel.

Partner

8/10

Excellent

13 Apr 2026

Michelle

The staff was great.

Family_with_children

4/10

Poor

13 Apr 2026

Timothy

No hot water the entire weekend. We had to checkout and go to another hotel.

Family

8/10

Excellent

10 Apr 2026

Kim

Nice

Partner

8/10

Excellent

10 Apr 2026

mark

Disappointing that breakfast is not included. Room was very nice but there was an equipment room next to us that had noise coming from it during the night.

Partner

10/10

Exceptional

27 Mar 2026

Robert

Clean but construction was noisy

Family

10/10

Exceptional

14 Mar 2026

Ashley

Room and staff were fine, but alarms went off in the middle of the night and caused a bit of chaos. Had to get out of bed, evacuate, only to be told it was a false alarm. We ended up not being able to go back to sleep so we left way before check out because of that.

Partner

2/10

Poor

12 Mar 2026

Sean

After driving 7 hours & being out around town all day I just wanted to sleep. Directly after checking in I went to the room I was given and Found dog food, potato chips and crumbs all over the floor. Bed bug feces around the outlet and a dead bed bug on the floor and a smashed bed bug on the window sill. The room smelled musty and was outdated. The blankets in the cabinet looked used and unclean & there was a huge blood or vomit stain on the mattress. Wasn’t even there an hour before I checked out. They offered another room and I declined and decided to drive another 7 hours back home rather than taking bed bugs home with me. Getting ahold of anyone at the front desk is nearly impossible, 2 employees have said I was going to get a refund- haven’t seen anything yet. Will never return, thanks for absolutely nothing.

8/10

Excellent

06 Mar 2026

RAYMOND

Needs an update, looks a little shabby

6/10

Pleasant

24 Feb 2026

Denise Bernadette

The staff was very courteous; the front desk and the housekeepers were very friendly. The location in terms of access to stores and restaurants was perfect, however the hotel is next to I-95, and the traffic could be heard all hours of the day and night. The upper floors were under construction, and I was informed that construction would start at 9 AM, however on the first morning, there was consistent banging before 9 AM that prevented my husband and I from sleeping in. My package was purchased through Expedia, but there was no mention of construction or the $7 per night for parking. The room was spacious, however the bathroom was dated and could use some upgrading. There was very poor lighting, a weak exhaust system and inadequate hooks on the door so the towels kept falling to the floor. Shower curtains in 2026 seem archaic and the shower curtain on the curved rod was too small causing huge gaps on each side of the curtain. In addition, the towel paper holder was awkwardly positioned so you were forced to twist your body to grab the paper. I have stayed in Hilton Garden Inns in different states, however this is the first time, I am unable to leave a positive review.

Partner

10/10

Exceptional

23 Feb 2026

Brandi

Clean spacious Room, friendly staff, stocked supplies. The breakfast was additionally charge but good!

Family_with_children

10/10

Exceptional

21 Feb 2026

Debra

Very friendly staff great customer service.

6/10

Pleasant

16 Feb 2026

Mark

I thought the breakfast was complementary and the small French toast platter was $17.50. The menu isn’t very clearly marked on prices nor did the attendant state that there would be a charge for the menu breakfast. Also renovation construction started at 10 AM Sunday morning and you could hear it through the entire hotel as if they are cutting the building in half. Just shut the hotel down for a month and have a bigger company gut it out and do your renovation. People shouldn’t have to pay to hear that crap.

Partner

8/10

Excellent

13 Feb 2026

John C

nice

Leisure Partner

8/10

Excellent

01 Feb 2026

Ginger

Room was clean and close to everything

Business Family

2/10

Poor

01 Feb 2026

Alissa

No clean water. Could not use any of the running water as it was contaminated. Could not brush teeth without bottled water.

10/10

Exceptional

29 Jan 2026

Della

Clean, spacious and updated room.

8/10

Excellent

28 Jan 2026

courtney

Clean room. Had a one bedroom, wish the sitting area had a floor lamp, the ceiling light wasnt very pleasant,

Leisure Family

10/10

Exceptional

19 Jan 2026

Nadine

Staff was incredible and accommodating! Room was efficient and had everything I needed. Bar was friendly with generous drinks! Plenty of parking

Leisure Friends

10/10

Exceptional

16 Jan 2026

Patricia

Left early

Leisure

10/10

Exceptional

11 Jan 2026

Ashley

Amazing staff. Room is clean.

Business

10/10

Exceptional

09 Jan 2026

Frank

The bar didn’t have a good selection of eggs other than that everything else was excellent

Leisure Self

10/10

Exceptional

08 Jan 2026

Natalia

Spacious Room

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Michel

It is a great place to stay because of the staff who are very polite and friendly

8/10

Excellent

06 Jan 2026

Stanley

yes and yes
restaurant food and service

Leisure Partner

10/10

Exceptional

04 Jan 2026

Chris

Staff was outstanding. Extremely helpful and courteous.

Self

8/10

Excellent

01 Jan 2026

Catherine

Great staff

Leisure Family

8/10

Excellent

31 Dec 2025

Susana

Convenient location

2/10

Poor

30 Dec 2025

Asami

The room was old and not updated.

10/10

Exceptional

28 Dec 2025

Rozenia

Room was nice spacious and clean

Leisure Partner

8/10

Excellent

24 Dec 2025

Ronald

breakfast was too expensive. parking lot needs trees and weeds trimmed. price did not match what expedia quoted. rooms were clean and well kept. staff was very friendly and helpful. fresh coffee all day was appreciated. night manager was great

10/10

Exceptional

22 Dec 2025

Ashley

clean room, excellent customer service from front desk.

Self

6/10

Pleasant

21 Dec 2025

Marcia

I was super disappointed in paying for parking, when booking said it was complimentary. I asked the front desk and showed them my confirmation email. She said, \"that's not true.\" Very unaccommodating!! Extra cost and taxes from confirmation email.

Friends_and_family Family

8/10

Excellent

21 Dec 2025

Robert

Friendly staff. Clean room

Partner

10/10

Exceptional

20 Dec 2025

Cenestra

Every thing

4/10

Poor

19 Dec 2025

Michael

The hotel is in poor condition. The floor was showing through the rug in our room. The Hilton isn’t what it used to be. The highway is very noise you can hear it if you are on that side of the building. They charge for parking now. I would never stay at this Hilton again.

Partner

10/10

Exceptional

16 Dec 2025

Rosemarie

Great receptionist. Room lovely and very clean. Whole stay was great!

8/10

Excellent

16 Dec 2025

Sylvie

Front desk staff was very friendly. If you serve coffee and tea as amenities it should be hot and finally the room was clean but the sheets was not clean.. stained.

Partner

10/10

Exceptional

16 Dec 2025

Michelle

Room was

2/10

Poor

13 Dec 2025

Nataly

We did not have a great stay. Our room smelled a little hot and moldy. My quilt was stained and smelled like body order. They were quit to get us clean sheets. The breakfast said it started at 6:00 but they were still cooking stuff at that time and eggs were last to be ready maybe around 6:15 or so. I found a dirty bowl. There was no bagel knife to cut the already super stale bagels. The muffins were also not that great. The person who checked us in was very nice and pleasant but everyone else definitely lacked enthusiasm or true customer service. Pool is also small.

Leisure Family_with_children

4/10

Poor

13 Dec 2025

Amanda

Room smelled like trash. We kept searching around for a dirty diaper but couldn’t find anything . fridge wasn’t on so the next day our food wasn’t any good…and no, that’s not why the room smelled like trash. It stunk the whole time, we should have demanded a room switch but I was exhausted and couldn’t handle one more thing

Leisure Family_with_children

6/10

Pleasant

12 Dec 2025

deandra

Noisy, only ice machine on 2 floor worked, barely any snacks in convenient area- fridge was dirty

10/10

Exceptional

12 Dec 2025

Nadine

Amazing staff at the front desk! Smooth and accommodating check-in. Thank you!

Leisure Partner

10/10

Exceptional

10 Dec 2025

Silvana

We did not like the breakfast options. It did not look good enough. We ended up going to Panera.

Leisure Partner

8/10

Excellent

08 Dec 2025

Josephine

Front desk staff was so welcoming and clearly answered all my questions about charges and hotel amenities. When I booked my stay, breakfast was an available add on @$4.00 which I chose. It turns out that the breakfast buffet is $19.99; It was actually worth about $4 in my opinion. Hot coffee is available all day in the lobby and was the best perk!!

8/10

Excellent

07 Dec 2025

Andrew

Everything was fine. Although I was a bit taken aback with being charged $5 to allow me to park in the suburban hotel parking lot. It seemed cheap and opportunistic and a bit insulting.

Leisure Family

8/10

Excellent

01 Dec 2025

Maria

Great service.

10/10

Exceptional

28 Nov 2025

Bob

Clean room, great location.

8/10

Excellent

26 Nov 2025

Patricia

Clean room, Pleasant staff. Could use Netflix on the TV’s

Leisure Partner

10/10

Exceptional

26 Nov 2025

Coraima

Great stay.

6/10

Pleasant

25 Nov 2025

Diana

In general the room was in good condition.
Just so happened I was in a handicapped room, which I didn’t mind. (I am not disabled)
The shower, for a disabled person was terrible.
The hand held shower wand was screwed on so tight it couldn’t ride up & down on the adjusting bar.
The water pressure was poor.
I was showering @ 5:30 am, on a Sunday, I don’t believe there was that many other hotel guests up at that hour.
The shower needs to be redone.
Certainly with the a disabled person in mind.

8/10

Excellent

23 Nov 2025

PHILLIP

Service at front desk was profesional. The room was in order. The room intially had an odor possibly from a pet. Turned on the air conditioner and the odor disappeared after an hour. Parking is not free, cost was $5.00. Breakfast is not free.

Leisure Family

2/10

Poor

23 Nov 2025

REBECCA

The staff great the breakfast great the price was good.At first glance great bed was so comfy.But our shower door had not been cleaned in a long time.I asked for hosekeeping they only clean everyother day.They cleaned Saturday the last night we were there.So all the other days this is what we delt with black thick mold falling on our bath mats and our shower floor We were given breakfast passes.The head of housekeeping was not helpful or the houskeepers in the hall.They stated it wasnt their room to clean.We wont choose these again we will go back to what we know is good. We were also told the general manager would call us he never did nor an email.That speaks volumes.
Last stay at Hilton Garden inn in Fredericksburg

Leisure Partner

10/10

Exceptional

22 Nov 2025

LEONA

Staff and room were great!

Leisure

10/10

Exceptional

21 Nov 2025

Lee Ann

The menu was limited with the options limited to the basics. However, these basics were good. I would have liked to see more eco-wise choices: for instance, it would be good to have a pitcher for half and half instead of those tiny plastic containers. It also would have been nice to have a dispenser of water present and available to all.

Self

6/10

Pleasant

18 Nov 2025

Niamyah

Everything was great from checking in and out staff was absolutely wonderful but the room i stayed in had a HORRIBLE smelled when i walked into and it was coming out of the bathroom it had a very strong smell to point i had to take it quick shower cause it smelled so bad in there smelled like straight nair😷

Leisure Partner

2/10

Poor

17 Nov 2025

Angela

The girl
That checked us in was not pleasant. I gave her an email that showed I had rescheduled to one night. She did t help said I was charged for 2 nights since I was a no show. I finally gave up. We were tired and wanted our room. You need better help
To serve your customers!

Leisure Partner

8/10

Excellent

17 Nov 2025

Sheree

Room was clean and comfy besides the fact that it backed to the interstate, so the noise of constant cars was quite obnoxious. Curtains are not black out, lots of early sun.

Friends_and_family Family

6/10

Pleasant

16 Nov 2025

Anthony

Staff was fine

Friends_and_family Family

4/10

Poor

16 Nov 2025

David

Shower was very loud, breakfast buffet was lacking in comparison to other hotels. Had to evacuate the hotel at 12am because of fire alarm , went back in a half hour later

Leisure Family

4/10

Poor

13 Nov 2025

Mercedes

We were given a handicapped room, although we did not request or need it. We were on the third floor facing I 95 and the traffic was very loud.

Friends_and_family Family

8/10

Excellent

13 Nov 2025

Michelle

Second stay here. Great hotel.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Harry

We had a family get together and most of us stayed in the facility. Everyone there was very helpful and pleasant. Location was centrally located to shopping and restaurants. Great place to stay.

8/10

Excellent

10 Nov 2025

Garth

Five dollars to park

10/10

Exceptional

10 Nov 2025

Dani

The front desk was very friendly. The only thing I wish was the the lobby bar was open a little later Maybe at least til 4 or 12. Very clean. Beds were a uncomfortable but it was a nice room

Partner

10/10

Exceptional

10 Nov 2025

Maryann

The room was spotless

6/10

Pleasant

09 Nov 2025

Bobbie

Paying for a parking spot seems kinda odd when most are free at other hotels around here. The kids running up and down the stairs/hall was just too much noise. Looks to be an older hotel inside. The bathrooms could use some updating.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Cady

Easy check-in.
Clean, comfortable, quiet room,
Breakfast accommodated food allergies (dairy, gluten, and caffeine).
Easy check out,

Business Self

8/10

Excellent

06 Nov 2025

Patricia

Staff was engaging. Room was really nice. Good bed.