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Woodspring Suites Greenville Simpsonville
Spartanburg - Greenville - SC · United States
3025 Grandview DrView location
6.8/10Good213 Reviews
Cleanliness6.6/10 6.6
Service7.0/10 7.0
Comfort7.4/10 7.4
Condition6.4/10 6.4
Amenities5.0/10 5.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Woodspring Suites Greenville Simpsonville
With a stay at WoodSpring Suites Greenville Simpsonville in Simpsonville, you'll be in the business district, within a 15-minute drive of Haywood Mall and Prisma Health Hillcrest Hospital. This hotel is 14. 7 mi (23. 7 km) from Bon Secours Wellness Arena and 15. 2 mi (24.
5 km) from The Peace Center. Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine. Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 121 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
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With a stay at WoodSpring Suites Greenville Simpsonville in Simpsonville, you'll be in the business district, within a 15-minute drive of Haywood Mall and East College Park. This hotel is 14.7 mi (23.7 km) from Bon Secours Wellness Arena and 15.3 mi (24.6 km) from Falls Park on the Reedy.
Make yourself at home in one of the 121 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
2:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 34
Pet max weight (per pet) in lb is 75
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- Contactless check-out is available.
-
Special Instructions
The front desk is open daily from 9:00 AM - 10:00 PM. The front desk hours vary at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests arriving outside of regular check-in hours can use the lobby telephone for check-in assistance.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Pet deposit: USD 50 per stay
- Pet fee: USD 10 per pet, per night
- Service animals are exempt from fees
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Veteran's Memorial Park
2.4 km / 1.5 mi
Simpsonville City Hall
2.4 km / 1.5 mi
East College Park
2.5 km / 1.5 mi
Burdette Central
2.7 km / 1.7 mi
Foxwood Recreation Area
2.9 km / 1.8 mi
The Market at Standing Springs
3 km / 1.8 mi
Fairview Station
3.1 km / 1.9 mi
Simpsonville Commons
3.3 km / 2 mi
Simpsonville City Park
3.3 km / 2 mi
Prisma Health Hillcrest Hospital
3.9 km / 2.5 mi
Greenville Hospital System
4 km / 2.5 mi
Discovery Island Water Park
4.1 km / 2.6 mi
Fairview Corners I
4.3 km / 2.7 mi
Martin Farm
4.5 km / 2.8 mi
Greenville Tech Brashier Campus
5.6 km / 3.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 121
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Lift access
- Minimum check-in age: 21
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Greenville Simpsonville
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Greenville Simpsonville
DOUBLE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Greenville Simpsonville
SUITE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Greenville Simpsonville
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Greenville Simpsonville
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Greenville Simpsonville
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Greenville Simpsonville
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Woodspring Suites Greenville Simpsonville
75
reviews shown
Gary
Dont stay at this property. People seem to live here full time in a lot of tbe rooms, smelled like weed on arriving, bed on metal cheap frame, bed not soft, vinyl room floors, they warned me not to leave stuff in your car, cars in parking lot told me lot, I never stayed, I left and called Expedia and they couldnt refund any back to me, I lost $ at this place shouldn't be on Expedia site to rent. Nicer hotels close by.
Gary
Dont stay at this property. People seem to live here full time in a lot of tbe rooms, smelled like weed on arriving, bed on metal cheap frame, bed not soft, vinyl room floors, they warned me not to leave stuff in your car, cars in parking lot told me lot, I never stayed, I left and called Expedia and they couldnt refund any back to me, I lost $200 plus $ this place shouldn't be on Expedia site to rent. Nicer hotels close by.
Melissa
Wood springs was convenient location and the check in clerk was super spot on! Our room was impeccable with full size refrigerator. We appreciate our stay and would recommend to everyone. Thank you Wood Springs Simpsonville
Victoria
Good
Jeff
I cant conplain about my stay! It was inexpensive, clean, and the staff was very friendly.
Antwan
The facility was decent but there were “riff raft” outside loitering around. I was not sure if they were street workers or residents
Agustin
They have very poor service—terrible customer care, above all. I definitely do not recommend that place.
Brandon
No
Sanford
Not good
Robyn
N/A
Jessica
Kdkd
Jacqueline
Only stayed about 5 minutes. It was not for me at all.
Shyenne
Pleasant staff. Clean rooms. All around a great stay.
Scott
Dirty room, dingy feeling, smelled like weed all day and night. Avoid staying here!
Lannie
All of the above stood out and more! Like being a part of family away from family. I'm so happy to be here, especially the way security is top priority! I feel secure with no worries about harm coming to me. My thanks to the staff for great teamwork! I appreciate you so much! 💖💯
Tyrone
I will stay again they was great.
Jason
Staff is friendly but they have roaches and the whole place smells of marijuana and people are making noise all day and night.
Sylke
No one was there to let us in.
We tried all numbers to call and waited 45 min.
But no one ever answered any calls.
Very disappointed want my $back.
Ended up going to another hotel.
We tried all numbers to call and waited 45 min.
But no one ever answered any calls.
Very disappointed want my $back.
Ended up going to another hotel.
Mikel
We didn’t get toilet tissue after the first day or soap or towels. Water was also cold
Anthony
You pay for what you get. We checked in for a 7 day stay. We had half a roll of toilet paper. House keeping is not everyday you can change your towels/rags out between certain times we changed them out a few times a they had “no rags” to give us back. The fire alarm went off twice during our stay from people smoking and smoking weed. The entire hotel reeked of it. People hung outside with lawn chairs smoking, playing card game and drinking. Another night we woke up and two police cars were parked out front. It’s sketchy and wouldn’t stay again. I ended up going to dollar tree and buying cleaning supplies and cleaned our room /mopped and used our own sheets and bedding. We made due because we could not get our money back. They just let people smoke. One night we went in the check in desk had a large speaker and lights were off with loud music like a party and disco lights . It was more annoying. We had to take the trash out daily it did not make it easy I felt like I was home doing choirs and trying to keep a float
Sydney
Wifi didn't work, no hot water, fire alarm went off at 3:30 AM and it was a false alarm, had to switch rooms due to bad smell and no heat.
Jakob
No night shift staff to help. The number they have never gets answered
Kenneth
Clean room, staff was courteous. No coffee in room
Rochelle
There was no one at the front desk to do anything! I wasn’t able to check in and I had to drive around for at least an hour or more to find another hotel 👎
Marshall
Clean room, amazing staff very helpful and understanding.
Susan
The staff was very nice. The room was clean and the facility felt safe. For a non-smoking hotel there was a distinct smell of smoke in the halls and the elevator was sketchy.
Katrenia
The fridge was old& rusty...the hotel smelled just like cigarettes
Sanford
No frills good price
James
Overall the building was not very clean. The room appeared clean, but had a cigarette smoke smell.
Max
Good stuff
Max
All around good experience
Lisa
Multiple cockroaches greeted me before I even walked in the front doors. I was going to call the front desk to see if there was a hair dryer available, and the phone in the room not only didn't work, but it was caked in grease and was sticky. In the morning after my shower I made the mistake of walking around the room barefoot, and when I went to put my socks on, the bottom of my feet were black. No coffee or hair dryer in rooms.
Chad
Great for the price.
Douglas
DO NOT STAY HERE
There are German cockroaches EVERYWHERE! We didn’t end up staying we left to find another place to stay and were told we would get a refund and have yet to get it.
Stephen
Great room
Kevin
Was a good stay no issues
Dana
Like like like
Super Amazing. Very nice staff. Rooms were great!
Michael
gnats kept coming from bathroom sink
Brian
Close proximity to shopping locations. The internet plans and quality were not good
Kayla
Am I Expected to Spend the Night with Roaches?
We chose to stay at this hotel because the proximity to a concert venue. We checked in before the concert, went in and put our bags down. I changed into my boots and we left.
When we returned, we saw a German cockroach on the kitchenette counter as soon as we walked in. Then we saw a roach in the bathroom. I walked between the two beds and saw two more roaches. Looked around and kept finding baby roaches. We decided that we would leave because we do not want to bring roaches back to our house and I would not be able to sleep knowing roaches are all around me. I then picked up my shoes from earlier, when I picked it up, there was a roach on the bottom of it. I threw it down and two more roaches crawled out.
I tried to call the front desk and no one answered. I called several times. I also called Hotels.com and they would not refund me. I have also tried to call the hotel this morning and no one will answer the phone.
When we returned, we saw a German cockroach on the kitchenette counter as soon as we walked in. Then we saw a roach in the bathroom. I walked between the two beds and saw two more roaches. Looked around and kept finding baby roaches. We decided that we would leave because we do not want to bring roaches back to our house and I would not be able to sleep knowing roaches are all around me. I then picked up my shoes from earlier, when I picked it up, there was a roach on the bottom of it. I threw it down and two more roaches crawled out.
I tried to call the front desk and no one answered. I called several times. I also called Hotels.com and they would not refund me. I have also tried to call the hotel this morning and no one will answer the phone.
Brooke
The staff was extremely pleasant and helpful. The property was clean and had everything we needed.
Colette
Wonderful I extended
Jennifer
Don't be fooled by it having the Woodspring Hotel name; it is worse than a cheap motel.
Tammy
Pot smelling on all floors, Nasty bath tub, bugs on the floor, Took 1/2 to check in bc there was no one around. So no help. Checked in, went to room, saw it, left it and the night man, Darail, put me down as a no show when he said he would take care of cancelling my reservation for 4 nights which he didn't do.
Michael
Beds, uncomfortable toilet was clogged. Had to come get my own plunger and plunge it never be staying there again.
Panagiotis
Unfortunately would not recommend.
Although this was a budget friendly option, I would not return to this place. The front office attendant took a while dealing with a police issue, which I understand, but we waited for 20 minutes to check-in. The room seemed decently clean, but when we returned for the evening there were cockroaches all throughout the room. There were 4 of us (2 adults and 2 kids which was none at booking), but not enough towels. Though, I wouldn't have given my kids a bath there anyways. The beds were very basic and not comfortable. Checkout was easy. It was close to many stores and restaurants. My family was only there for a night.
Cindy
Terrible, laundry facilities are horrible, ghetto place with very questionable staying longterm
Robert Ellis
No maid service during stay. Rust spots on the refrigerator.
LEON
This property is a budget-friendly, 2-star extended stay facility. From the outside, it gives a modest first impression, though not much better than what’s found inside. While there appears to be some effort to maintain basic cleanliness and order, this wouldn’t be considered a destination stay—more of a last resort option for those needing short-term lodging at a low price point.
That said, the front desk staff were polite and courteous. The room itself was marginal—functional, but not particularly comfortable. There were a few concerns worth noting: a room labeled non-smoking had a lingering smoky odor, there was a consistent smell reminiscent of cannabis in the hallway or surrounding areas, and we did encounter a bug or two during our stay.
Overall, if you’re on a tight budget and need a temporary place to stay, it’s serviceable—but manage expectations accordingly.
That said, the front desk staff were polite and courteous. The room itself was marginal—functional, but not particularly comfortable. There were a few concerns worth noting: a room labeled non-smoking had a lingering smoky odor, there was a consistent smell reminiscent of cannabis in the hallway or surrounding areas, and we did encounter a bug or two during our stay.
Overall, if you’re on a tight budget and need a temporary place to stay, it’s serviceable—but manage expectations accordingly.
Chris
Great
Verified traveler
Not able to access the internet!
Unable to get internet. Message kept saying, “ you have reached your limit of connected devices! Duh! I never connected any devices! No one was available to assist and l didn’t have time to waste!
David
Payed twice
Chris
People did not clean after ther dog pooped out side
Chris
Great
REGINAL
Perfect
Sandra
Nice
Natalia
The price was fair for a night but the was nit hot water to shower, ac makes so much noise, you felt inside a factory. I had also to unplug the refrigerator because of the extreme noise the motor was doing.
There was not a decently conforter or something to covers you at night, thank God i brought my own blanket and pullows.
The smell was similar like walking in a animal shelter.
Terrible. Will never come back.
I know ppl are going to say you get what you pay for but this was atrocious.
There was not a decently conforter or something to covers you at night, thank God i brought my own blanket and pullows.
The smell was similar like walking in a animal shelter.
Terrible. Will never come back.
I know ppl are going to say you get what you pay for but this was atrocious.
Cathy
It was a great place to stay . The staff was very accomodatingb
Olivia
The room was clean enough but it could’ve had extra towels and blankets.
Vinicio
Don’t pay in advance
I paid for this on the web site and still they charged my guys to pay for there room even after getting the recipe. Worst customer service support I’ve ever dealt with
Verified traveler
Everything was clean except the floors, they need 2 mop and sanitize after people check out not jus dust mop
Jenyfer
Very nice people
David
This place is due for a ton of upgrades. The elevator was filthy and looked like someone had gotten a haircut in it. Not to mention it's SLOOOOOOW! The room was bare bones even though it's a suite. There's not even a lamp. One out of four light switches in the room actually controlled something. Unfortunately, you either have a super bright room from all of the overhead light being on, or you're in the dark. Oh boy, it has a stove! Except there's absolutely NOTHING in the room to use on it.
If you're just needing a place to crash and are headed out first thing the next morning, there's a bed and it's not too expensive. Other than that, head on somewhere else..
If you're just needing a place to crash and are headed out first thing the next morning, there's a bed and it's not too expensive. Other than that, head on somewhere else..
Robert
Laundry we can pay with card👍
Robert
Front staff helpful
Leatitelle
Stay
Really not what I expected. Early check in is a bit expensive. Thought they may have had a lobby I could have sat in until check in but they don't. I asked if they had a restroom that I could use and was told that they don't have a public restroom
Sol
The worst hotel experience ever. A powerful snowstorm delayed our arrival at the hotel, arriving at 1:05 am. When we arrived, the doors were closed and there was a note that said to call if you have questions. When we called, the person with a despotic attitude only said it was after 1 am and they couldn't come in, even though Expedia said 2 am for check-in. Ultimately, we had to look for hotels in the middle of the storm and there were no rooms until we finally found one 1 hour later.
Kimberly
They cancelled my rsvp made via Hotels.com and did not call me with updated information
Cynthia
HOTEL IS 0 stars!!! DON’T BOOK!!
WARNING!!! DO NOT STAY HERE!!! I’M STILL TRYING TO GET MY REFUND! I BOOKED A RESERVATION AND PAID IN ADVANCE FOR 1 QUEEN BED BUT WHEN I ARRIVED THE ROOM WAS NOT AVAILABLE!! THEY DON’T ANSWER THE PHONE..THE MANAGER WAS VERY RUDE WHEN I RETURNED THERE THE NEXT DAY TO CONFIFM I WOULD GET MY REFUND BACK AFTER SHE HAD PROMISED ME I WOULD THE DAY BEFORE. I ALSO CALLED HOTELS.Com about my refund! This is the 3rd day and still no refund!!! 😡😡😡
Chris
So we had a reservation through Expedia called the day before to confirm when we showed up at the property all of a sudden our room wasn't available they tried to switch us to a different room which was half the size of the suite that we booked for the same price then did not want to do a refund for the money I had already spent they wanted me to leave when will close the books today will do your refund absolutely not you will process my refund before I leave this property it took them an hour and a half to figure out how to do it this place is horrible do not stay here
Matthew
So many people smoke in their rooms at this hotel. Disgusting.
Verified traveler
After booking my room and receiving a confirmation, i was called by the hotel themselves saying they were completely booked and disnt know how i was able to make a reservation. So i had to find other lodging for the night.
Steven
Staff is excellent at this hotel
Brooke
Reservation got canceled at 4:15pm. 30 minutes before we were heading there. We were told the hotel has been booked for weeks. We had a reservation for weeks so they should have called us before the day of the reservation. They should pay our Uber fees!!!
Carissa
I had this odd feeling I needed to look at the room before I brought my stuff up. Needless to say I was right. The room was infested with roaches. I went back down and told the guy and his response was “we know we had floor four and two exterminated today” so they just skipped floor 1 and 3? That makes sense. I asked for my money back and went else where. Pretty bad when the front desk clerk says please don’t leave us a bad review about the roaches.
Location & surroundings
Woodspring Suites Greenville Simpsonville
3025 Grandview Dr, Simpsonville, United States
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Woodspring Suites Greenville Simpsonville
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