Name: Comfort Suites Simpsonville - Greenville
Address: 3971 Grandview Drive, Simpsonville, 29680, US

10/10

Exceptional

06 Aug 2026

Jennifer

Excellent

8/10

Excellent

06 Aug 2026

Sarah

Clean room, helpful staff, quiet rooms, great location.

6/10

Pleasant

01 Aug 2026

Sabrina

I didn't like we had an issue with the toilet.

4/10

Poor

26 Jul 2026

Ashley

Poorly maintained- several light bulbs flickering in common areas i. Breakfast area and in the lobby. Light fixture hanging off wall on first floor. Our room’s toilet paper roll holder was hanging off the wall. Room bathroom was stained and dirty. Just a poorly maintained property.

2/10

Poor

20 Jul 2026

Tasha

The rooms smelled terrible, everything is outdated. The best part is the staff.

Family_with_children

4/10

Poor

19 Jul 2026

Carolyn

The hotel was clean , the rooms were clean. The front desk was helpful and nice when we checked in but as soon as I complained about the pool with to many chemicals he changed. Told me there was nothing they could do so I said could you just check the levels he said no because an outside company does it . I told him we had to get out bc it was hurting our eyes and throat he said ok. My 3 grandbabies started having headache after being in pool for 40 mins and we even left the hotel a day early. I asked to speak to manager they did not have one on duty. Sunday I wake up to 3 charges trying to co.e off of my debit card for the full amount of room stay when I paid cash so I called the hotel they said I had a balance of the full amount , I said I paid cash the full amount when I checked in he said he does not have record of that. I have to wait for GM on Monday. We shall see how this goes.

Friends_and_family Family

2/10

Poor

06 Jul 2026

Jen

After having a great experience at another Comfort Suites just a couple of weeks earlier, I didn't hesitate to book this location for our family of five. We specifically needed a room with two beds and a pullout sofa, and this seemed like the perfect fit.
The woman at the front desk was kind and helpful, but she appeared to be the only employee working and was clearly overwhelmed.
When we entered our room, we immediately noticed a strong, unpleasant odor. We left for dinner hoping it would air out, but when we returned we started noticing how dirty the room really was. There were used pimple patches on the nightstand, chips on top of the bedframe, and the room smelled terrible. The floors were sticky, and after my daughter showered, we used the bath mat to wipe up some water. It turned black from the dirt on the floor.
The pullout sofa had no bedding, and the room phone didn't even have a dial tone, so I couldn't call the front desk. Neither TV worked either. When I spoke with the front desk, I was told the TVs couldn't be addressed until housekeeping arrived the next morning, which made it seem like this wasn't a new issue.
I genuinely felt bad for the front desk associate because she was polite and doing the best she could without adequate support. Unfortunately, the condition of the room was unacceptable. This was one of the dirtiest hotel rooms we've stayed in, and we won't be returning to this location.

8/10

Excellent

28 Jun 2026

Michael

Nice place to spend the night. Staff was very accommodating.
Rooms were large and comfortable. Very well stocked breakfast area
if you desire eating at the hotel. Overall a great place to stay !

Partner

10/10

Exceptional

21 Jun 2026

Eliakin

Nice

Business

8/10

Excellent

21 Jun 2026

Juan

Good

Family_with_children

10/10

Exceptional

20 Jun 2026

Santos

The beds were comfortable.
The staff at check-in was friendly.

Friends_and_family Family

6/10

Pleasant

12 Jun 2026

Candice

Stayed one night with my family. Beds werent that soft. It was clean except the mildew on the caulking in the shower area. The toilet paper holder was falling off the wall and fridge froze everything we had including my medicine which had to be replaced.

Family_with_children

4/10

Poor

08 Jun 2026

Jared

Very unclean hotel - mainly in common areas. The room was not as bad. Swastika etched into elevator panel.

6/10

Pleasant

07 Jun 2026

Saige

The room was very clean, linens were white and clean, but pillows were horrible and lumpy. Pictures were definitely from when the hotel was first built and it's much more run down now. However, you get what you pay for so at this price range, it was adequate, clean and safe. Lady at check in was not very helpful to me or the guests checking in before me but the lady in the morning was delightful. Breakfast was good. Vending machine were empty, you have to buy from the front desk. Lots of noise from traffic. Coffee maker is in the bathroom which is a really bad idea, I didn't use it.

Self

10/10

Exceptional

06 Jun 2026

Peggy

Very clean, updated hotel. the secondary entrance to hotel was dirty not welcoming. Beds very comfortable.

Partner

10/10

Exceptional

02 Jun 2026

Bethany

Enjoyed my time there

Partner

8/10

Excellent

30 May 2026

Randall

We checked in around midnight and none of our TVs worked. The night manager couldn’t get them to work. So it was the next afternoon before any of our TVs worked. Disappointing after driving 6 hours to discover no TV.

Business

10/10

Exceptional

22 May 2026

Gerald

Quick check in!
Front staff were friendly and helpful.

Partner

10/10

Exceptional

16 May 2026

Cesar

We were just for one night and the hotel was very

8/10

Excellent

08 May 2026

Alonzo

Very cordial staff. Bathroom sink was clogged and some old, cracked, damaged areas around tub had something black like mold or mildew. Drain was a little slow in tub. Toilets also very low to floor. All in all a very quiet stay, comfortable beds, good ac and airflow, good space in room. Enjoyed.

Friends_and_family Family

10/10

Exceptional

03 May 2026

Travis

Great hotel. Clean and updated.

Partner

10/10

Exceptional

28 Apr 2026

Allida

Great

Family_with_children

2/10

Poor

26 Apr 2026

Keasha

*DO NOT STAY HERE*
Toilet wouldn’t fully flush
Red stains on lamp shade and carpet
Slimey green booger on bathroom wall
Hair dryer is melted
Sink is cracked and no stopper
Small little unknown is bugs
Bathroom wasn’t painted, more like plastered over
Walls filthy
Hotel refused refund and or compensation
Maybe a $60 stay but definitely what I paid

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

LeAnder

Great place to stay...Everything was great 👍

Partner

8/10

Excellent

17 Apr 2026

Rodney

Did what I needed it to do

4/10

Poor

17 Apr 2026

Danais

For the price, for me it’s really not worth it. I was better off paying a little more money for something higher end and nicer. The bed is comfortable. The hallway on the 3rd floor smelled like pizza which was kind of gross. My room door looked like it had been busted through before so I was already weary of staying since I was staying by myself. the room looked clean but felt dirty. The bed was nice. Bathrooms need a desperate upgrade. Felt a little dingy from my experience. The staff were very nice and helpful though so I would give them a 5 but overall, a 2.5 the most for this hotel. Won’t be staying again.

Self

4/10

Poor

17 Apr 2026

Carlos

The room was not very clean. For the price, this was not a good deal. I would’ve expected a much nicer experience. The shower was terrible, the shower head sprayed in every direction which made it very difficult to bathe kids. The pullout couch was very gross. We opened it and crumbs flew out everywhere. Also, the motion sensor light was incredibly inconvenient. Where it was placed in the front of the room lit up the entire room with the slightest movement.

6/10

Pleasant

30 Mar 2026

Candace

The hours on the gym say open at 5am. Went downstairs at 5:15 and was told it wasn’t accessible until 7am. It was one of the reasons I stayed there. I was very disappointed.

2/10

Poor

29 Mar 2026

eddie

Na

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Jason

Nice, clean property with an attentive staff.

Self

10/10

Exceptional

26 Mar 2026

Leah

Our stay here was awesome. Would differently visit again. The room was affordable bed was comfortable. Room was very spacious free breakfast gave what i was supposed to give the atmosphere was good.

6/10

Pleasant

23 Mar 2026

Mark

room was spacious, walk-in shower had a bowed out shower and therefore did not keep water in shower and water flooded onto floor. Several towels were needed to absorb water. This was reported to desk. No action taken to remedy problem during our stay. No bathroom tissue holder in bathroom, re
ported to desk and fixed withon hours. No room service during our stay. Asked housekeeper to empty trash, said she would but didn't do it. Good breakfast each mornig. Kids enjoyed pool. Not likely to return to this location

Family_with_children

10/10

Exceptional

18 Mar 2026

Nancy

Friendly staff and comfortable room.

Self

6/10

Pleasant

15 Mar 2026

Wyatt

Okay hotel, good spot for the price.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Leander

Everything was wonderful

10/10

Exceptional

06 Mar 2026

Suzanne

We had the best experience ever, all the staff were exceptional! Room was clean, breakfast was different everyday! Highly recommend! We did have a noise problem briefly and it was handled immediately! It was a great experience!

Family

8/10

Excellent

05 Mar 2026

Terry

Meet needs

Friends

10/10

Exceptional

02 Mar 2026

Cynthia

The property and the staff are great. Sometimes the other guest could be a little loud in the middle of the night, but it was the weekend.

Partner

2/10

Poor

27 Feb 2026

Sarah

I shared my room with a bug lying two night straight. Haven’t received my deposit yet.

10/10

Exceptional

23 Feb 2026

Gloria

The staff and clean room. Desk staff helpful and friendly.

10/10

Exceptional

23 Feb 2026

Maggie

Nice room, good food, dining room clean,

10/10

Exceptional

16 Feb 2026

marguerite

Everything was very nice especially the young man at the front desk.

Friends_and_family Family

8/10

Excellent

13 Feb 2026

Tammy

Room was nice. Front desk took care of us when we had an issue arise. Breakfast was great.

Friends_and_family Friends

10/10

Exceptional

11 Feb 2026

Wanda

Everything was amazing! Maurice checked us in and was so friendly. The room was so clean and comfy and the breakfast delicious!

8/10

Excellent

21 Jan 2026

Wesley

Nice redone place not on the cleanest side but was clean

2/10

Poor

20 Jan 2026

David

I’ll share the positive first. The front desk staff and management were all incredibly polite and helpful.

The disappointment begins in the room. There was no bedding (pillows, sheets, blankets) in the room for the pull-out couch. The front desk provided them when I went to ask. Although, they were out of blankets when I asked for one extra. Weather dipped into the teen temps during our stay. An extra blanket would have helped for comfort.
The hot water was hit and miss as was the water pressure. Didn’t matter time of day, was always the same. From extremely low pressure, to great pressure and during the same shower, back to very very low pressure. The plug over the drain wouldn’t stay open. Folded the rubber shower mat to prop it up so wasn’t standing in 2ft of water by the end of the shower. Had to wait over 5 minutes several times for hot water to start flowing.
The breakfast offerings were alright. But make sure you have juice from the machine a few minutes before breakfast “time” is done. Even while sitting, still eating breakfast, the staff turned it off. When asked if we could get a little more juice, they said no. Emphatically said no. “Breakfast time is over.” I’d think, especially with people still sitting in the area eating, they could at least announce they’ll be turning off their equipment if anyone wanted/needed anything else. As friendly and polite as the front desk staff was, the staff over in the breakfast area was, to the extreme, not.

Family

6/10

Pleasant

18 Jan 2026

Bria

The initial presentation of the hotel felt clean and welcoming. The entire place smelled fresh until reaching our room. The room had a stale smell to it. There were hand written items left behind from a previous family, the shower pressure was very low, and the pool was low in temperature.

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Tiffany

Very spacious hotel room. Elevator a little outdated but the stay was pleasant!

Business

2/10

Poor

15 Jan 2026

Linda

The guy at the front desk. Maurice. Did not even greet me or make eye contact when he approached the desk. I was already standing there staring around wondering if anyone was there. He gave me the room closest to the desk on first floor which a fowl odor about knocked me out when I entered the room. The sheets a d pillowcases stunk like bad body odor. I was too tired to get up complain and change rooms. I did not sleep well

Friends_and_family Family

2/10

Poor

01 Jan 2026

Marcela

VANESSA, the front office manager, is EXTREMELY RUDE. Kicked us out of the hotel for having a pet at 1am on NEW YEARS when staff saw us come in with a pet. Refused to cancel other stay because she was mad.

10/10

Exceptional

29 Dec 2025

Tyler

Clean room !

10/10

Exceptional

06 Dec 2025

Matthew

The check-in process was extremely efficient. Despite the fact there was only one associate doing it. He had a system. He stuck to it, and it was very cordial and polite.

10/10

Exceptional

29 Nov 2025

Shelly

The staff was friendly and helpful. The room was clean, and the bed was very comfortable. We would recommend Comfort Suites in Simpsonville to travelers staying in the area.

Leisure Family

8/10

Excellent

28 Nov 2025

Kim

The room was clean but dated. Several cracked tiles in bathroom, paint peeling off the ceiling, black mold around tub. The biggest disappointment was their decision to us microfiber bedding and for that reason alone, I would not stay there again. Breakfast was good, coffee great!

8/10

Excellent

26 Nov 2025

William

Nice staff, clean rooms and facilities.

Self

10/10

Exceptional

22 Nov 2025

Angie

The room was always clean and fresh. The bed and pillows were comfortable. The hotel was centerally located. The breakfast was great. Most of all Maurice at the front desk was phenomenal. He was friendly, caring and gave the best customer service.

Leisure Partner

8/10

Excellent

18 Nov 2025

Sheila

The hotel was wonderful, very clean, updated, and the breakfast was very good. The only bad thing I can say is that the bed was one of the hardest that I’ve ever slept on. It could not have been worse if I had slept on the floor. Otherwise great hotel.

8/10

Excellent

18 Nov 2025

MaryJean

Room was clean and staff was courteous

Friends_and_family Family

8/10

Excellent

08 Nov 2025

Rachel

The staff was very kind and helpful. Upon check in we found some black mold on the higher part of the bathroom wall. The staff immediately moved us to a different room and had the original room cleaned with bleach within 10 mins. Very clean and comfortable room and bed. Very happy with our choice.

Leisure Family

10/10

Exceptional

04 Nov 2025

Laura

Clean rooms. Polite and helpful staff. Great breakfast.

10/10

Exceptional

26 Oct 2025

Haley

Clean, kind, and comfortable.

Leisure Friends

6/10

Pleasant

23 Oct 2025

Juan

😉

10/10

Exceptional

22 Oct 2025

Morris

Very nice

10/10

Exceptional

22 Oct 2025

Barrie

Wonderful stay!

Friends_and_family Friends

10/10

Exceptional

19 Oct 2025

Elizabeth

Great stay! Just wish there would have been a few more healthy breakfast food choices

Leisure Family_with_children

10/10

Exceptional

13 Oct 2025

Teresa

Clean room

10/10

Exceptional

09 Oct 2025

Diana

Best place. Super convenient. Super clean and the breakfast is AMAZING

Leisure Family

10/10

Exceptional

15 Sep 2025

Eileen

Front desk friendly and informative. Breakfast was tasty and the area w as s very clean. Our room smelled nice. It was vlean and comfortable as well. We enjoyed the comfort of the property as well.

Leisure Partner

8/10

Excellent

14 Sep 2025

James

Very clean and convenient to everything

Leisure Family

6/10

Pleasant

06 Sep 2025

Charles

The carpet in my room was frayed and pulled up on the edges. The room smelled like mildew with a hint of cigarette smoke. Won’t be back.

Business_and_leisure Self

8/10

Excellent

18 Aug 2025

Linda

As a whole the stay was good. My only complaint was the free breakfast. No bacon or sausage offered, no biscuits (if there's a crowd of people you'll be waiting on those two toasters for toast) and the butter and hard boiled eggs were kept refrigerated. My hard boiled egg and butter was frozen.

Leisure Partner

10/10

Exceptional

17 Aug 2025

John

Clean hotel. Friendly staff.

Business Self

2/10

Poor

16 Aug 2025

Verified traveler

Black Mold…. Avoid at all cost!

There was black mold all in the bathroom and they refused to change rooms. They also refused any kind of refund

Business

8/10

Excellent

12 Aug 2025

Tanya

Better than what I expected. There was a loud noise after flushing the toilet but overall it was nice.

Business_and_leisure Partner

2/10

Poor

08 Aug 2025

Joseph

Many problems

1. 2nd floor has no ice machine. Not mentioned at check in.
2. Was given a postcard next to the bed that has some kind of liquid stain on it, suggesting it was there for the previous occupant.
3. TV is difficult to use and not intuitive. There is an option that shows you a channel menu but it’s only a guide to see what’s on and you can’t select channels directly from there.
4. Toilet paper is thin and cheap.
5. Waffle batter is super thin. If you fill up a cup it’s not enough to make a full waffle, but if you add more it runs out the sides like water when you flip it over.
6. Fridge in the room had damage on the inside. It also sounded broken and ran loud. I heard the sound of dripping liquid inside of it while it was running all night.

Business

8/10

Excellent

07 Aug 2025

Loretta

Nice rooms, friendly staff. Good hot breakfast.

Leisure

10/10

Exceptional

29 Jul 2025

Timothy

Breakfast was full of options and quite yummy

Leisure Family_with_children

6/10

Pleasant

26 Jul 2025

Holly

Had multiple issues with rooms. Reserved 1 roomfor 5 people. 1st roomtbe toilet wouldn't flush. They gave us a second room that only had 1 bed instead of 2. 3rd room moved to the door would not stay locked. 4th room was satisfactory. The front desk lady was doing her very best to accommodate us. Appreciate her very much. Moral of the story....please let front desk know if your room has iss when you check out so the next person doesn't have to go through what we did. All in all got a room at a reasonable price although would probably pay more for a better hotel next time.

Leisure Family

8/10

Excellent

11 Jul 2025

Philip

Nice clean hotel

Business Self

8/10

Excellent

10 Jul 2025

Michelle

Good stay. Great price. The room was clean, breakfast was good, and the kids enjoyed the pool!

Leisure Family

10/10

Exceptional

30 Jun 2025

Asante

Great overall service

Leisure Family_with_children

10/10

Exceptional

27 Jun 2025

Verified traveler

Overall great stay

Enjoy my trip tried the pool it’s a 41/2 ft deep pool. The first day was really nice had it to myself. But the second day a family decided they were going to have family time in a 41/2 ft pool with flotation devices like a floating seat that would hold a cup & a ring float they could sit in. Jumping in from the sides. So I left. But the room was nice,clean & it was quiet which was nice. Overall it was a good stay.

Business Family

6/10

Pleasant

27 Jun 2025

Jamie

Wifi was out, door was hard to lock, fitness center has broken equipment.

The hotel needs a massive upgrade. Will not stay there again. Better hotels in the area.

Business

6/10

Pleasant

25 Jun 2025

Erin

This property seemed ok until we got to our room, the smell of marijuana was very strong inside our hotel room everytime we would go inside. Hallways did not smell. We stayed for 4 nights and it never dicipated.

Leisure Family

4/10

Poor

18 Jun 2025

Daniel

Thirsty desk host; I wasn’t impressed

Generally, I wouldn’t leave a negative review when I left a review, but in this case I’m gonna have to. When I arrived, nobody was at the desk and there was already another customer waiting for somebody., it took about five minutes eventually, some girl came running out of the back, looking all disheveled. It took her legitimately five minutes to ring up this guest who had already signed in just to buy a soda and a snack., then proceeded to attempt to help me the only words they said to me were hello. Can I help you? I told her my name she asked me for the card for incidentals and then put my key card not in front of me but like about a foot away from me and then walked away and started talking to another guest, who she was obviously attempting to flirt with, she literally did not say another word to me didn’t tell me the Wi-Fi situation didn’t tell me when breakfast was nothing. She was way more interested in talking to dude. No doubt he was an attractive young man, but it would’ve been nice for her to at least pretend to care about if needed anything else. The room was beautiful and large well cleaned well stocked. The only gripe I have about the room is that the rest of the room is very modern but for some reason the shower looks like they left it from 1954. There’s nothing wrong with it. It just looks odd. Overall, obviously they have some training issues, but this site is good enough for an overnight stay

Business

2/10

Poor

08 Jun 2025

Leslie

Very basic room the tv was not working no internet connected. The phone in the room was not working either

Leisure Self

10/10

Exceptional

07 Jun 2025

Jamie

Overnighter with a friend’s friend that was not in a good place in his life. The front desk clerk at check-in was very nice & professional.

Friends_and_family Friends

8/10

Excellent

06 Jun 2025

Deborah

We were going to Greenville for a graduation and was so appreciated that the hotel let us checked in before 3pm. The receptionist was very polite and friendly. The room was very big with a king bed and a sleeper sofa. The sofa was wore out and very uncomfortable to sit on. Somethings were out dated and old, however about half the room was updated. The bathroom tub was very old and chipped up, but the faucet looked new. The floor was dirty and the carpet was worn out. The bed was a bit stiff/firm however we slept well. The ice machine was removed from the 3rd floor, so there wasn't any ice available. That was disappointing and we were to tired to fuss around looking for one. There was a small refrigerator, no ice box in it and it was unplugged. My husband managed to get it plugged in. Breakfast was very good. They had cornbeef hash and cheese omelets. That was a first time I seen that. My husband enjoyed that. I had a waffle, that you make fresh and is always good. Plenty of other food choices for breakfast too.
The coffee was terrible. It was one of those instant coffee makers and it was very watery. I sure wish they kept the regular brewing pots. I couldn't wait to get a better cup of coffee at a gas station stop. Since we only spent 1 night at the hotel, it was nice, but it could use a bit of updating. That is why I gave a 4 star hotel. We stayed in a lot of Comfort Inns and they were more updated and comfortable, that is what we were expecting in this location.

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Charleen

N/A

Business_and_leisure Family

10/10

Exceptional

25 May 2025

Jeneen

We had an awesome stay. Nice clean room.

Business

10/10

Exceptional

19 May 2025

Yolanda

Nice

10/10

Exceptional

18 May 2025

Yolanda

Clean. Rooms are grown and cute. Indoor pool added a nice touch. Conveniently located by restaurants and Walmart. Close to the highway and 7/11. Breakfast wasn’t too bad. Staff was friendly and helpful.

Leisure

10/10

Exceptional

09 May 2025

Keith

Quick stay

Helpful staff. Comfortable room. Issues with the toilet. Breakfast filled up the kiddos. Would stay here again.

Friends_and_family Family

6/10

Pleasant

07 May 2025

Lisa