Comfort Suites Simpsonville

10/10

Exceptional

09 Mar 2026

Leander

Everything was wonderful

10/10

Exceptional

06 Mar 2026

Suzanne

We had the best experience ever, all the staff were exceptional! Room was clean, breakfast was different everyday! Highly recommend! We did have a noise problem briefly and it was handled immediately! It was a great experience!

Family

8/10

Excellent

05 Mar 2026

Terry

Meet needs

Friends

10/10

Exceptional

02 Mar 2026

Cynthia

The property and the staff are great. Sometimes the other guest could be a little loud in the middle of the night, but it was the weekend.

Partner

2/10

Poor

27 Feb 2026

Sarah

I shared my room with a bug lying two night straight. Haven’t received my deposit yet.

10/10

Exceptional

23 Feb 2026

Gloria

The staff and clean room. Desk staff helpful and friendly.

10/10

Exceptional

23 Feb 2026

Maggie

Nice room, good food, dining room clean,

10/10

Exceptional

16 Feb 2026

marguerite

Everything was very nice especially the young man at the front desk.

Friends_and_family Family

8/10

Excellent

13 Feb 2026

Tammy

Room was nice. Front desk took care of us when we had an issue arise. Breakfast was great.

Friends_and_family Friends

10/10

Exceptional

11 Feb 2026

Wanda

Everything was amazing! Maurice checked us in and was so friendly. The room was so clean and comfy and the breakfast delicious!

8/10

Excellent

21 Jan 2026

Wesley

Nice redone place not on the cleanest side but was clean

2/10

Poor

20 Jan 2026

David

I’ll share the positive first. The front desk staff and management were all incredibly polite and helpful.

The disappointment begins in the room. There was no bedding (pillows, sheets, blankets) in the room for the pull-out couch. The front desk provided them when I went to ask. Although, they were out of blankets when I asked for one extra. Weather dipped into the teen temps during our stay. An extra blanket would have helped for comfort.
The hot water was hit and miss as was the water pressure. Didn’t matter time of day, was always the same. From extremely low pressure, to great pressure and during the same shower, back to very very low pressure. The plug over the drain wouldn’t stay open. Folded the rubber shower mat to prop it up so wasn’t standing in 2ft of water by the end of the shower. Had to wait over 5 minutes several times for hot water to start flowing.
The breakfast offerings were alright. But make sure you have juice from the machine a few minutes before breakfast “time” is done. Even while sitting, still eating breakfast, the staff turned it off. When asked if we could get a little more juice, they said no. Emphatically said no. “Breakfast time is over.” I’d think, especially with people still sitting in the area eating, they could at least announce they’ll be turning off their equipment if anyone wanted/needed anything else. As friendly and polite as the front desk staff was, the staff over in the breakfast area was, to the extreme, not.

Family

6/10

Pleasant

18 Jan 2026

Bria

The initial presentation of the hotel felt clean and welcoming. The entire place smelled fresh until reaching our room. The room had a stale smell to it. There were hand written items left behind from a previous family, the shower pressure was very low, and the pool was low in temperature.

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Tiffany

Very spacious hotel room. Elevator a little outdated but the stay was pleasant!

Business

2/10

Poor

15 Jan 2026

Linda

The guy at the front desk. Maurice. Did not even greet me or make eye contact when he approached the desk. I was already standing there staring around wondering if anyone was there. He gave me the room closest to the desk on first floor which a fowl odor about knocked me out when I entered the room. The sheets a d pillowcases stunk like bad body odor. I was too tired to get up complain and change rooms. I did not sleep well

Friends_and_family Family

2/10

Poor

01 Jan 2026

Marcela

VANESSA, the front office manager, is EXTREMELY RUDE. Kicked us out of the hotel for having a pet at 1am on NEW YEARS when staff saw us come in with a pet. Refused to cancel other stay because she was mad.

10/10

Exceptional

29 Dec 2025

Tyler

Clean room !

10/10

Exceptional

06 Dec 2025

Matthew

The check-in process was extremely efficient. Despite the fact there was only one associate doing it. He had a system. He stuck to it, and it was very cordial and polite.

10/10

Exceptional

29 Nov 2025

Shelly

The staff was friendly and helpful. The room was clean, and the bed was very comfortable. We would recommend Comfort Suites in Simpsonville to travelers staying in the area.

Leisure Family

8/10

Excellent

28 Nov 2025

Kim

The room was clean but dated. Several cracked tiles in bathroom, paint peeling off the ceiling, black mold around tub. The biggest disappointment was their decision to us microfiber bedding and for that reason alone, I would not stay there again. Breakfast was good, coffee great!

8/10

Excellent

26 Nov 2025

William

Nice staff, clean rooms and facilities.

Self

10/10

Exceptional

22 Nov 2025

Angie

The room was always clean and fresh. The bed and pillows were comfortable. The hotel was centerally located. The breakfast was great. Most of all Maurice at the front desk was phenomenal. He was friendly, caring and gave the best customer service.

Leisure Partner

8/10

Excellent

18 Nov 2025

Sheila

The hotel was wonderful, very clean, updated, and the breakfast was very good. The only bad thing I can say is that the bed was one of the hardest that I’ve ever slept on. It could not have been worse if I had slept on the floor. Otherwise great hotel.

8/10

Excellent

18 Nov 2025

MaryJean

Room was clean and staff was courteous

Friends_and_family Family

8/10

Excellent

08 Nov 2025

Rachel

The staff was very kind and helpful. Upon check in we found some black mold on the higher part of the bathroom wall. The staff immediately moved us to a different room and had the original room cleaned with bleach within 10 mins. Very clean and comfortable room and bed. Very happy with our choice.

Leisure Family

10/10

Exceptional

04 Nov 2025

Laura

Clean rooms. Polite and helpful staff. Great breakfast.

10/10

Exceptional

26 Oct 2025

Haley

Clean, kind, and comfortable.

Leisure Friends

6/10

Pleasant

23 Oct 2025

Juan

😉

10/10

Exceptional

22 Oct 2025

Morris

Very nice

10/10

Exceptional

22 Oct 2025

Barrie

Wonderful stay!

Friends_and_family Friends

10/10

Exceptional

19 Oct 2025

Elizabeth

Great stay! Just wish there would have been a few more healthy breakfast food choices

Leisure Family_with_children

10/10

Exceptional

13 Oct 2025

Teresa

Clean room

10/10

Exceptional

09 Oct 2025

Diana

Best place. Super convenient. Super clean and the breakfast is AMAZING

Leisure Family

10/10

Exceptional

15 Sep 2025

Eileen

Front desk friendly and informative. Breakfast was tasty and the area w as s very clean. Our room smelled nice. It was vlean and comfortable as well. We enjoyed the comfort of the property as well.

Leisure Partner

8/10

Excellent

14 Sep 2025

James

Very clean and convenient to everything

Leisure Family

6/10

Pleasant

06 Sep 2025

Charles

The carpet in my room was frayed and pulled up on the edges. The room smelled like mildew with a hint of cigarette smoke. Won’t be back.

Business_and_leisure Self

8/10

Excellent

18 Aug 2025

Linda

As a whole the stay was good. My only complaint was the free breakfast. No bacon or sausage offered, no biscuits (if there's a crowd of people you'll be waiting on those two toasters for toast) and the butter and hard boiled eggs were kept refrigerated. My hard boiled egg and butter was frozen.

Leisure Partner

10/10

Exceptional

17 Aug 2025

John

Clean hotel. Friendly staff.

Business Self

2/10

Poor

16 Aug 2025

Verified traveler

Black Mold…. Avoid at all cost!

There was black mold all in the bathroom and they refused to change rooms. They also refused any kind of refund

Business

8/10

Excellent

12 Aug 2025

Tanya

Better than what I expected. There was a loud noise after flushing the toilet but overall it was nice.

Business_and_leisure Partner

2/10

Poor

08 Aug 2025

Joseph

Many problems

1. 2nd floor has no ice machine. Not mentioned at check in.
2. Was given a postcard next to the bed that has some kind of liquid stain on it, suggesting it was there for the previous occupant.
3. TV is difficult to use and not intuitive. There is an option that shows you a channel menu but it’s only a guide to see what’s on and you can’t select channels directly from there.
4. Toilet paper is thin and cheap.
5. Waffle batter is super thin. If you fill up a cup it’s not enough to make a full waffle, but if you add more it runs out the sides like water when you flip it over.
6. Fridge in the room had damage on the inside. It also sounded broken and ran loud. I heard the sound of dripping liquid inside of it while it was running all night.

Business

8/10

Excellent

07 Aug 2025

Loretta

Nice rooms, friendly staff. Good hot breakfast.

Leisure

10/10

Exceptional

29 Jul 2025

Timothy

Breakfast was full of options and quite yummy

Leisure Family_with_children

6/10

Pleasant

26 Jul 2025

Holly

Had multiple issues with rooms. Reserved 1 roomfor 5 people. 1st roomtbe toilet wouldn't flush. They gave us a second room that only had 1 bed instead of 2. 3rd room moved to the door would not stay locked. 4th room was satisfactory. The front desk lady was doing her very best to accommodate us. Appreciate her very much. Moral of the story....please let front desk know if your room has iss when you check out so the next person doesn't have to go through what we did. All in all got a room at a reasonable price although would probably pay more for a better hotel next time.

Leisure Family

8/10

Excellent

11 Jul 2025

Philip

Nice clean hotel

Business Self

8/10

Excellent

10 Jul 2025

Michelle

Good stay. Great price. The room was clean, breakfast was good, and the kids enjoyed the pool!

Leisure Family

10/10

Exceptional

30 Jun 2025

Asante

Great overall service

Leisure Family_with_children

10/10

Exceptional

27 Jun 2025

Verified traveler

Overall great stay

Enjoy my trip tried the pool it’s a 41/2 ft deep pool. The first day was really nice had it to myself. But the second day a family decided they were going to have family time in a 41/2 ft pool with flotation devices like a floating seat that would hold a cup & a ring float they could sit in. Jumping in from the sides. So I left. But the room was nice,clean & it was quiet which was nice. Overall it was a good stay.

Business Family

6/10

Pleasant

27 Jun 2025

Jamie

Wifi was out, door was hard to lock, fitness center has broken equipment.

The hotel needs a massive upgrade. Will not stay there again. Better hotels in the area.

Business

6/10

Pleasant

25 Jun 2025

Erin

This property seemed ok until we got to our room, the smell of marijuana was very strong inside our hotel room everytime we would go inside. Hallways did not smell. We stayed for 4 nights and it never dicipated.

Leisure Family

4/10

Poor

18 Jun 2025

Daniel

Thirsty desk host; I wasn’t impressed

Generally, I wouldn’t leave a negative review when I left a review, but in this case I’m gonna have to. When I arrived, nobody was at the desk and there was already another customer waiting for somebody., it took about five minutes eventually, some girl came running out of the back, looking all disheveled. It took her legitimately five minutes to ring up this guest who had already signed in just to buy a soda and a snack., then proceeded to attempt to help me the only words they said to me were hello. Can I help you? I told her my name she asked me for the card for incidentals and then put my key card not in front of me but like about a foot away from me and then walked away and started talking to another guest, who she was obviously attempting to flirt with, she literally did not say another word to me didn’t tell me the Wi-Fi situation didn’t tell me when breakfast was nothing. She was way more interested in talking to dude. No doubt he was an attractive young man, but it would’ve been nice for her to at least pretend to care about if needed anything else. The room was beautiful and large well cleaned well stocked. The only gripe I have about the room is that the rest of the room is very modern but for some reason the shower looks like they left it from 1954. There’s nothing wrong with it. It just looks odd. Overall, obviously they have some training issues, but this site is good enough for an overnight stay

Business

2/10

Poor

08 Jun 2025

Leslie

Very basic room the tv was not working no internet connected. The phone in the room was not working either

Leisure Self

10/10

Exceptional

07 Jun 2025

Jamie

Overnighter with a friend’s friend that was not in a good place in his life. The front desk clerk at check-in was very nice & professional.

Friends_and_family Friends

8/10

Excellent

06 Jun 2025

Deborah

We were going to Greenville for a graduation and was so appreciated that the hotel let us checked in before 3pm. The receptionist was very polite and friendly. The room was very big with a king bed and a sleeper sofa. The sofa was wore out and very uncomfortable to sit on. Somethings were out dated and old, however about half the room was updated. The bathroom tub was very old and chipped up, but the faucet looked new. The floor was dirty and the carpet was worn out. The bed was a bit stiff/firm however we slept well. The ice machine was removed from the 3rd floor, so there wasn't any ice available. That was disappointing and we were to tired to fuss around looking for one. There was a small refrigerator, no ice box in it and it was unplugged. My husband managed to get it plugged in. Breakfast was very good. They had cornbeef hash and cheese omelets. That was a first time I seen that. My husband enjoyed that. I had a waffle, that you make fresh and is always good. Plenty of other food choices for breakfast too.
The coffee was terrible. It was one of those instant coffee makers and it was very watery. I sure wish they kept the regular brewing pots. I couldn't wait to get a better cup of coffee at a gas station stop. Since we only spent 1 night at the hotel, it was nice, but it could use a bit of updating. That is why I gave a 4 star hotel. We stayed in a lot of Comfort Inns and they were more updated and comfortable, that is what we were expecting in this location.

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Charleen

N/A

Business_and_leisure Family

10/10

Exceptional

25 May 2025

Jeneen

We had an awesome stay. Nice clean room.

Business

10/10

Exceptional

19 May 2025

Yolanda

Nice

10/10

Exceptional

18 May 2025

Yolanda

Clean. Rooms are grown and cute. Indoor pool added a nice touch. Conveniently located by restaurants and Walmart. Close to the highway and 7/11. Breakfast wasn’t too bad. Staff was friendly and helpful.

Leisure

10/10

Exceptional

09 May 2025

Keith

Quick stay

Helpful staff. Comfortable room. Issues with the toilet. Breakfast filled up the kiddos. Would stay here again.

Friends_and_family Family

6/10

Pleasant

07 May 2025

Lisa

Front desk person was super nice

Leisure Partner

10/10

Exceptional

02 May 2025

Bo

Excellent value. Nice and quiet. Will definitely stay here again when I’m back in a few months.

10/10

Exceptional

06 Apr 2025

suaneth

Clean

2/10

Poor

05 Apr 2025

Jessica

Outdated rooms, pool closed by health dept, elevators need fixing, for price not worth the $

Leisure Family_with_children

10/10

Exceptional

30 Mar 2025

Ty

Quick service and flexible pricing

10/10

Exceptional

25 Mar 2025

JAMES

It was nice.

10/10

Exceptional

01 Mar 2025

Marion

Comfortable sleeping bed

4/10

Poor

24 Feb 2025

Shatyma

Everything was great except I was charged and not reimbursed back for the $50 extra they took no explanation

Self

10/10

Exceptional

15 Feb 2025

Tunisha

O

4/10

Poor

30 Jan 2025

Mike

The property is bordering a busy interstate I-385 with traffic noise from trucks every night.

Business Self

4/10

Poor

19 Jan 2025

Brian

I booked four rooms for our family coming to a family wedding
Three rooms were fine
However there was no mention that the indoor pool was closed indefinitely! Huge disappointment to the kids in the families
Also drug paraphernalia was found under the bed in one room and the manager had no reaction
So embarrassing for our young couple and their kids to have not been treated better than this
They have filed a complaint with corporate

10/10

Exceptional

14 Jan 2025

Robert

Love all the staff they are so nice and helpful

Friends_and_family Family

4/10

Poor

20 Dec 2024

sevda

why people gave high ratings to this place? idk. it is pretty avarage, not nice looking place to stay. just ok

Business Family_with_children

2/10

Poor

15 Dec 2024

Lisbel

They really can do some real cleaning and not just taking out trash and reusing the same bed covers.

10/10

Exceptional

15 Dec 2024

Anthony

Very nice

Business Self

8/10

Excellent

10 Dec 2024

Rachel

Clean hotel with friendly staff in location good for shopping and dining.

2/10

Poor

09 Dec 2024

Christopher

i'm not coming back ever.

I booked a room through Hotel.Com for 12/6 and 12/7. However, today when I arrived, the room (407) has a disgusting, foul odor. The smell is a strong mildew sewage type odor which seems to be coming from the bathroom but permeates through the entire room. Honestly, it is inhabitable and I really believe this is a health hazard. I asked to change rooms but was told that the hotel was full and nothing was available. My next solution was to ask for a deodorizing spray, which we used to no avail. The spray did not help the smell at all. In addition, the walls and floors of the room and bathroom have filthy stains.
I also emailed two managers and haven't heard back from anyone.

Partner

10/10

Exceptional

07 Dec 2024

Rick

Rooms were neat and clean, breakfast was changed daily. Good selection of breakfast choices.

Business Family

8/10

Excellent

27 Nov 2024

Michael

What we didn’t like was there were NO CLOSETS and NOT a single place to hang any coats or clothes. Room 408.
The 3 baggage carts need some work. One BC had a flat tire. The 2nd BC, had such bad wheel bearing, it barely would roll without waking the dead, it was so noisy. The third BC, is a safety hazard because there is a bolt missing from the wheeled deck, to the hanger/end baggage support frame. If the one remaining bolt breaks or falls out, and someone gets hurt, you’re going to look back at this grip and wish you had fixed it, upon reading this report.

Leisure Family

6/10

Pleasant

17 Nov 2024

Daryl

The third floor hall smelled like weed everyday. I was happy my room didn't smell but the drain plug shut during every shower. I had to open the drain often. The shower had mildew on the caulk. The eggs the first morning I was there consisted of perfect circles that tasted like powder. The second day was much better. When I first checked in, the girl at the front desk kept giggling to herself. It was awkward. I will probably go to a different hotel next time.

Business Self

10/10

Exceptional

14 Nov 2024

Joseph

The room was nice and clean

Leisure Family

6/10

Pleasant

03 Nov 2024

Mike

We were in town for a tournament. I was pleased with the hotel staff as they were very polite. Everything seemed very well cleaned except the shower in our room. The shower wall had mold & mildew all over it. I think because it was brown marble its overlooked. The breakfast was very disappointing and not good at all. The eggs tasted bad, the coffee wasn't good and the fresh fruit was old, the bananas were almost black.

10/10

Exceptional

03 Nov 2024

Holly

The breakfast was very good. Staff kept breakfast area stocked and clean.

Leisure Partner

2/10

Poor

28 Oct 2024

Verified traveler

Canceled my stay

Friends_and_family Friends

8/10

Excellent

19 Oct 2024

Verified traveler

Great Simpsonville Route 385 on/off hotel

Very functional and practical hotel location! All staff friendly! Many stores restaurants close by...like within five minutes away!

Friends_and_family Family

6/10

Pleasant

18 Oct 2024

Terry

We were given a fourth room with the elevator out of service we are senior citizens. I back door near the stair well was main available.

Leisure

2/10

Poor

16 Oct 2024

Adonis

The room had mold in the shower and it was a wheelchair ADA but I am not ADA, therefore this was a terrible booking. I did not stay here on the account of the mold in the shower.

Friends_and_family Family

6/10

Pleasant

13 Oct 2024

Claire

Very small pool, not a good workout area, if you book with Expedia they have issues processing your reservations, was black stuff in the bed, hair on the floor in the bathroom and elevator didn't work when checked out. Breakfast was worse than you could imagine as the Crock-Pot was on high and burned the sausage gravy, and the sausage was burnt. Not worth the stay.

Business Self

6/10

Pleasant

02 Oct 2024

Leon

Went to stay there doing a storm lost power got put on the fourth floor no elevator no security lights in the hallways to see yourself around had to use the flashlight on my phone to go down steps of four flights to get to the bottom floor someone needs to find out why the security lights are not coming on in the hallway

10/10

Exceptional

01 Oct 2024

William

They were accommodating to cancel my reservation without any charges when I arrived and they informed me the elevator was not working and my room was on the 4th floor.

Leisure Family

8/10

Excellent

28 Sep 2024

Kevin

No stopper in the sink and I wear contact lens. Staff found a temporary replacement.

Friends_and_family Family

6/10

Pleasant

27 Sep 2024

Sandra

Bathroom in need of repair.

Friends_and_family Family

10/10

Exceptional

26 Sep 2024

Nina

Nice facility. Appreciated the pool, which was spacious and not too cold.

The elevator lurches. That's scary.

8/10

Excellent

20 Sep 2024

Linda

Clean room and dining options are close by.

10/10

Exceptional

19 Sep 2024

Chuck

Friendly staff clean rooms

Leisure Family

10/10

Exceptional

16 Sep 2024

Esther

The welcoming staff member was very friendly. The hotel was clean and quiet. I liked how the room doors were on a slant, that gave more room to get into the suite. Our room was clean. The only thing that was interesting was the elevator, worked the whole time we were there.

Friends_and_family Family

8/10

Excellent

02 Sep 2024

Markisha

Everything was OK but breakfast need work.

Leisure Family_with_children

8/10

Excellent

01 Sep 2024

Victoria

The property was clean upon arrival. I was greeted and checked in within a reasonable amouny of time. Nothing spectacular about the property, but it was a decent one night stay.

Leisure

8/10

Excellent

29 Aug 2024

Richard

Pretty good Stay

Stay was above average. I quit Wyndamn because people were always living in their hotels - NOT HERE so was a very nice change. Breakfast was great. Room was wonderful except fridge did not also have small freezer in it. No alarm clock but I assume phones would work as well. Only down side was pool was very cold and unusable. Also both door keyS only worked on the side door for one day on side door during a 3 day stay so was a pain to walk all the way to the lobby to get in. Would definitly stay here again. Overall a great experience.

Partner

10/10

Exceptional

28 Aug 2024

Travis

This was a very clean and well kept hotel. Staff was very helpful and friendly

Partner

10/10

Exceptional

28 Aug 2024

Robert

Friendly staff and rooms are clean…will stay again