Name: Hotel Brasov
Address: Strada 13 Decembrie 38, Brasov, 500199, RO

8/10

Excellent

25 Jun 2026

Todd

The hotel does not have an office or a central check in area. We arrived late an apparently an email was sent to my spam folder with a code to get in the front door and our room. That was a little problematic at first. The hotel is far from the city center trust area but an Uber was available for only 10 lei or about 2.50 US

Partner

8/10

Excellent

04 May 2026

DEBBIE

It's not your usual hotel as it's all number coded, self entry, self check-in, etc. There's no reception but some always answers the phone if you need to reach someone. The staff are really friendly and the hotel is very clean. There is somewhere to leave your luggage - you just have to call the number and someone will always help. It is also far from the old town, so expect a 40min walk.
The only downside is that the aircon doesn't cool unless it's been 25°c outside for 3 days in a row. If your from a colder clime country like me, you'll boil in a clammy 22°c room at night. I'd recommend the hotel reconsider their Aircon settings. Apart from that, I'd definitely stay again - but maybe in the autumn.

Partner

8/10

Excellent

21 Oct 2025

Dominic

Lovely hotel. High quality. Lack of tea/coffee facilities outside of breakfast time, or evening meal option a little disappointing. (Coffee machine requires a security code)

Leisure Self

10/10

Exceptional

18 May 2025

Islam

Great place, everybody was very welcoming

Leisure Family

8/10

Excellent

04 May 2025

Silviu

The hotel says they have sauna but there is no staff around so no way to use it.Same for coffee they say is available 24h but the machine only works in the mornings.
Otherwise is Ok

Leisure Partner

2/10

Poor

22 May 2024

Shay

Horrible experience. We got a room for 1 day, the room's AC did not work, eventually the room got very hot and uncomfortable; we had to sit with the door open because the hallway was cooler than our room. When we let the staff know about the AC, they told us \"well, it isnt hot outside\", did not switch us rooms or even offer any compensation for the inconvenience. Every time you shower, the drain keeps flooding the entire bathroom, disgusting. Only four parking spots for the entire hotel, first come first serve, the rest have to pay street parking fees. The entire room had a single power outlet. The breakfast was the single good thing we experienced in the hotel. We're happy we only stayed for a single night. Can't recommend.

Leisure Friends

10/10

Exceptional

13 Sep 2023

Patrick

Absolute great staff here. Very keen to assist and help you in any way, Highly recomend, great parking. Pat D

10/10

Exceptional

29 Jun 2022

Richard

Enjoyable stay

Comfortable, large room. Friendly staff. About halfway between the train station and the old town - either is about a 15 minute walk - although there's not a great deal on the doorstep, you have to walk for a bit to find bars or restaurants.

Self

10/10

Exceptional

25 Sep 2021

Karen

Best Front Desk Gal Ever

This hotel is on a busy street that is not so pretty. Once we stepped inside Andreea made us feel welcome. She helped us plan our trip with great detail.
The location was great as it was quiet and a very quick Uber ride to the old town.
The hotel is not fancy but super clean and comfortable. Try it!

Friends_and_family Friends

6/10

Pleasant

18 Aug 2021

Verified traveler

Good value/price ration

Partner

10/10

Exceptional

22 Jun 2021

Valentin

Exactly what we needed

This is very nice hotel. Very clean and the room has all the amenities you want. There is free parking on site and the front desk is staffed 24 hours. It is a bit far from the ‘action’ of the Old Town but Uber is so cheap it’ll cost you $2 to get there.
Oh, have a mentioned Brasov is gorgeous?

Partner

10/10

Exceptional

19 Jul 2020

Verified traveler

Good experience

Everything was good and I had a nice stay.

Self

8/10

Excellent

02 Dec 2019

Tyler

value

Nice hotel for the money. Small but affordable breakfast. Good location to old town. Private parking in the back. Friendly staff. I would recommend it.

Partner

8/10

Excellent

23 Oct 2019

Verified traveler

I didn't use many of their features, if any. It is a nice enough place. The staff was terribly apologetic about vacuuming the carpets and making noise at 10 AM, but it didn't bother me. You expect hotel maintenance in the day. I didn't have the breakfast. It seemed pricey and I was enjoying not eating. When you have friends in Romania, not eating is a luxury.

Leisure Self

8/10

Excellent

02 Oct 2019

Karla

Pretty good

Nice place to stay. Decent food options close by, but a bit of a walk to the Old Town area. Breakfast is expensive for what you get.

Self

10/10

Exceptional

15 May 2019

Horia

Very good location close to both the Old City and the new City Center. Clean and good room size. Good breakfast.

Business_and_leisure Friends

8/10

Excellent

13 May 2019

Verified traveler

Beautiful hotel with incredible amenities and staff. Very much enjoyed staying at Hotel Brasov.

Friends

8/10

Excellent

23 Apr 2019

Bill

Friendly helpful staff. The room I had there was lots of street noise. Ask for a room away from the street when staying at this s hotel.

Leisure Self

10/10

Exceptional

01 Apr 2019

Verified traveler

The reception staff were extremely helpful, welcoming with excellent English.

Leisure Self

8/10

Excellent

07 Nov 2018

Verified traveler

Nice hotel, ............... .......................

8/10

Excellent

27 Jul 2018

Richard

Base

As expected. Older hotel but a good price and what I needed as a base while I visited. Well cleaned daily

8/10

Excellent

13 Apr 2018

Graham

Midway between station and old town

Easy to find late at night, on broad avenue with Transylvanian funeral parlours - \"Velcome! Ve've been expecting you!\"

Hotel is clean, comfy, big room, helpful staff. Room lock and room safe weren't working, they came & fixed. Nice breakfast, overall value for money.

10/10

Exceptional

12 Oct 2017

antonio

Brasov

Very clean and quiet easy walk to town mall and bus/train station.
Good breakfast and good cable tv and wifi

Partner

8/10

Excellent

02 Aug 2017

Chris

Delivers what it promises

A good value, clean hotel close to the railway station and within walking distance (maybe 2 km) of the centre of town. I didn't have the breakfast. Nothing stands out about is as being great but everything is functional and as described in the hotel description.

6/10

Pleasant

15 Jun 2017

Lucretia

Hotel staff not friendly

Family

6/10

Pleasant

08 Jun 2017

J

Good location but would not stay again

Hotel staff, location and cleanliness were good.

Room ok size for a night, shower could be bigger.

Thin, see through curtains meant we did not get a good nights sleep and were woken up by sunlight at 6am.

Not a lot of options at the breakfast buffet.

2/10

Poor

19 May 2017

Verified traveler

Better places elsewhere.

Simply, do not stay here. Poor customer service.

Family

2/10

Poor

26 Sep 2016

Daniel

Rude Reception

The receptionist was downright rude on my way in and out. I don't know if he was having a bad week but it's definitely not what I expect from a hotel. Do not go here if you're looking for good customer service.

6/10

Pleasant

02 Sep 2016

Deborah

No more than expected.

On arrival at about 10 pm, the receptionist, while polite, was less than forthcoming about what breakfast consisted of, gave us the price in euros, when RON would have made more sense and did not offer to help carry our heavy case up to our room (there is no lift).
The room and en-suite were clean, spacious and well-maintained, but the wi-fi signal wasn't strong and disappeared completely intermittently.
The neighbourhood is OK with residential side streets, but the main road itself isn't particularly salubrious, although it is only a 15-minute walk to the town centre and less to the railway station.
Breakfast was rather uninspired; the only hot food were sausages and scrambled eggs. There was no milk for the cereal However, the apple juice and cold meats were delicious.

Partner

2/10

Poor

08 Aug 2016

Mihai

The worst stay i ever had

The worst experience ever, as soon as I arrived at the hotel I was asked for money to pay the room,very, very expensive and very bad room, even if they said is the best room, i don't want to imagine how is the other rooms, is a room far too expensive for what it offers, free internet is missing, the room is in poor condition, visibly degraded peeled walls, carpet stained and dirty, old furniture and a bad smell mixed with smell of old furniture. sink and tub were clogged, the water flowed with great difficulty. It does not offer a tax receipt only after we insisted and the exchange rate euro / leu is much higher than official rate.

8/10

Excellent

11 Jul 2016

Verified traveler

Nice hotel

A short one night visit. We wanted to stay somewhere close to the train station that was clean, welcoming and a reasonable price.
Although we were a short distance to the old town we were very happy with our stay and the welcome we received

Partner

8/10

Excellent

29 May 2016

Alex

Not bad

Cosy place to stay, it's near to the train station but to the old town will require a 20 min walk at least.

2/10

Poor

01 Jan 2016

Verified traveler

Worst hotel ever

I stayed in more than 25 hotels during 2015 and by far this was the worst. The attention at the front desk was terrible, our room was not ready until 2:30 instead of 11:30 a.m. as announced. The room was very dirty and smell a lot to cigarette (besides being announces as a non-smoking room). The hotel did not have any AC/DC converters for people coming from destinations different from the EU. Also, there was no space for luggage during the time we were not given a room, breakfast was awful and the neighbourhood is pretty ugly and not as near to the station as announced. We almost left the hotel but due to a 1 night stay in this town we decided to stay despite this terrible experience. Do not recommend it at all.

Family

8/10

Excellent

18 Oct 2015

shane

comfortable and good breakfast

Comfortable hotel. Helpfull staff. Half way between train/bus transport and center. Mildly noisy from outside traffic.

10/10

Exceptional

16 Sep 2015

Brett

good stay

Stayed two nights ,comfortable bed ,standard breakfast,secure parking ,helpful reception,will stay again when in Brasov next

Family

2/10

Poor

09 Sep 2015

Verified traveler

Nesatisfacator.

Nu functiona aerul conditionat. Managements nu a collaborat cu clientii.

8/10

Excellent

15 May 2015

Ryan

Overall good experience

Staff was wonderful, breakfast was great, and bed was confortable. Only downside was that the A/C didn't work, it was literally blowing out hot air. Everything else was great.

Partner

6/10

Pleasant

19 Aug 2014

Verified traveler

Good but can be better

Free parking with no place to park. Free WiFi with bad connection.

8/10

Excellent

18 Aug 2014

Verified traveler

Very accesible

The hotel is 20 minutes away by walking from the train sation and city center. It is very clean and nice. I recommend it :)

8/10

Excellent

01 Jul 2014

Dave and Sal

Hotel Brasov had good clean rooms and staff that were happy to help you with taxi bookings and directions to various sights of interest. Beware the hotel does not have a lift so if you have a problem with stairs request a room on one of the lower floors.
Breakfast was limited in choice, scrambled egg toast, salami, cheese and bread.
The Hotel is located a good way from the town allow 25 mins to walk to the centre, however taxis are good value at around 5L (£1) to the centre or to the railway station, always ask the hotel to call and make the booking as some taxi drivers were charging four or five times this rate, on one occasion we were quoted 100 L for a 5L trip.
Brasov has plenty to see with reasonably priced restaurants and museums, I would also recommend the 1 hour bus trip to see Bran, unfortunately the town has been turned into a Dracula theme park but the Saxon castle is well worth the trip.

8/10

Excellent

01 Jun 2026

Juan

La habtación muy bien. El aseo regular,una parte del suelo se ha hundido. El personal muy amable. El desayuno muy justito. No tiene ascensor y eso se hace notar.

Friends

6/10

Pleasant

01 Jun 2026

Timo

Siistiä ja sisustus oli uutta. Huoneessa oli jäähdytys, joka ei toiminut. Tuuletus puuttui. Ikkunaa auki pitäessä tuli melua vilkkaalta tieltä.

Partner

8/10

Excellent

28 May 2026

Pierre

Clean but old hotel
Access not easy (you have to register yourself on the website to get a password to open the doors)

10/10

Exceptional

11 May 2026

Marcus

É um hotel pequeno, que fica a cerca de 2km da praça principal, mas com a vantagem de ter estacionamento próprio e gratuito na parte de trás (5 vagas) e o shopping AFI Brasov está a uma curta caminhada. O sistema de entrada por aplicativo funciona muito bem e houve comunicação prévia explicando tudo em detalhes. O quatro tinha um bom espaço, estava renovado. O café da manhã era bom, mas senti falta de frutas. O espaço para o café é aconchegante e bom para o tamanho do hotel.

Partner

6/10

Pleasant

06 Apr 2026

Carolinne

O ar condicionado do quarto não funcionava mantendo-o muito quente, além do cheiro horrível que emanava. O box estava com vazamento o que ocasionava uma inundação no banheiro. Localização não é tão boa, funcionários nada receptivos.

Partner

10/10

Exceptional

28 Mar 2026

Barbara

Hotel buoni servizi check-in online tramite app con la quale ti permette di accedere entrata hotel e stanza. Colazione buona ampia scelta orario 7/10 e week 8/10. Vicino a stazione in 15 minuti di cammino. Vicino a fermata bus. Personale cordiale. Non c’è reception ma si può comunicare tramite app o whatsapp. Camera spaziosa pulizia bagno comodo.
Suggerisco di pensare per colazione al week per chi deve andare via presto prima della colazione la possibilità di usufruire del servizio caffè ed eventuale snack, in quanto io ho scelto hotel per colazione inclusa. Comunque lo consiglio.

Partner

10/10

Exceptional

25 Nov 2025

Alexandr

Ja

Business

10/10

Exceptional

30 Oct 2025

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