Alexandra
Incredible stay. Prior to getting to the hotel we let them know our time of arrival and they had our room ready earlier than check in time. The upgraded our room to suite 5 and it was so spacious, comfortable, and the bathroom was impeccable. Staff was very friendly and helpful, accommodating any requests super quickly (fastest I’ve ever seen in a hotel). Hotel was very clean, room even smelled clean when we walked in. The pool area and rooftop were so relaxing, we only had a small amount of time to enjoy it prior to attending wedding events, but it was great. Located just a few blocks off of the main town center and close to absolutely everything you could need. This hotel exceeded our expectations in every way. AC worked fantastically which was big for me. Rooms were quiet, it’s a small hotel but couldn’t hear neighbors or staff at all. The breakfast was included (except for a few additional items) and it was delicious. Some of the best scrambled eggs I’ve ever had and great coffee. This was one of my favorite hotel stays ever and if I’m ever in Valle de Bravo again I would stay here in a heartbeat.
