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Loto Azul Hotel
Toluca · Mexico
Avenida Tizates, Colonia Barrio De OtumbaView location
8.6/10Excellent411 Reviews
Cleanliness8.8/10 8.8
Service8.8/10 8.8
Comfort8.0/10 8.0
Condition8.4/10 8.4
Location10.0/10 10.0
Neighborhood8.4/10 8.4
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Loto Azul Hotel
Nestled in the heart of Valle de Bravo, where the lake merges with forested mountains and time seems to slow down, a destination invites you to reconnect with what truly matters.
Valle is not just a place, it's an experience: mornings shrouded in soft mist, golden sunsets over the water, and an energy that perfectly balances nature, luxury, and well-being.
Here, every moment becomes a ritual. The silence of the forest, the whisper of the wind, and the tranquility of the surroundings create the perfect setting to rest, rejuvenate, and rediscover the pleasure of simply being.
Between sensory experiences, exquisite cuisine, and moments of introspection, Valle de Bravo becomes a haven for those seeking more than just travel: they seek to feel.
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In this privileged setting, Loto Azul Resort & Spa blends seamlessly into the destination: a space where luxury is understated, well-being takes center stage, and every detail is designed to make time truly your greatest privilege.
With a stay at Loto Azul Resort and Spa in Valle de Bravo (Otumba), you'll be within a 5-minute drive of Saint Francis of Assisi Church and Valle de Bravo Dam.
This spa hotel is 1.5 mi (2.5 km) from Central Square and 1.6 mi (2.6 km) from Museum Joaquin Arcadio Curroc Valle de Bravo. Make yourself at home in one of the 40 guestrooms. Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.
Conveniences include phones, as well as safes and complimentary bottled water. Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Valle de Bravo?
This hotel has 215 square feet (20 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
You need to know
- Pool access available from 8:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately MXN 250 to 400 for adults, and MXN 250 to 400 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Artisan Market
1.7 km / 1.1 mi
Saint Francis of Assisi Church
2 km / 1.2 mi
Central Square
2.1 km / 1.3 mi
Museum Joaquin Arcadio Curroc Valle de Bravo
2.4 km / 1.5 mi
Valle de Bravo Dam
2.6 km / 1.6 mi
Valle de Bravo Archaeological Museum
3.2 km / 2 mi
Sanctuary of Santa Maria Ahuacatlán
3.2 km / 2 mi
Normal School of Valle de Bravo
6 km / 3.7 mi
El Molino Waterfall
6.1 km / 3.8 mi
Casa De Oración Carmel Maranatha OCD
6.4 km / 3.9 mi
Ixtapantongo National Training Center
6.8 km / 4.2 mi
Hridaya Club Garden
7.9 km / 4.9 mi
Valle de Bravo Technological Institute of Advanced Studies
9 km / 5.6 mi
Velo de Novia Waterfalls
9.4 km / 5.9 mi
Rancho del Agustín
12.4 km / 7.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 40
- hotel
- Car park
- 24-hour reception
- Late Check-out
- Wi-fi
- Room serviceExtra charge
- 24-hour security
- Smoke detector: 1
- Hotel safe
- ShopExtra charge
- Garden
Show 26 more facilities & services
- Terrace
- Hotel’s own bike shop/workshopExtra charge
- Sun terrace
- Gym
- Luggage room
- Private pool: 1
- Towels and bed linen
- CaféExtra charge
- BarExtra charge
- Restaurant: 1
- Highchairs
- Business centre
- Sun loungers
- Massage
- Beauty salon
- Spa centre
- Breakfast
- Breakfast a la carteExtra charge
- À la carte lunchExtra charge
- À la carte dinner
- LGTBIQ friendly
- Early Check-inExtra charge
- Early departure
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoto Azul Hotel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoto Azul Hotel
DOUBLE CLASSIC QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoto Azul Hotel
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoto Azul Hotel
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoto Azul Hotel
DOUBLE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Wi-fi
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 20 m²SUI.B1-KG
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoto Azul Hotel
SUITE KING BED ONE BEDROOM
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 20 m²DBL.QN
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoto Azul Hotel
DOUBLE QUEEN SIZE BED
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoto Azul Hotel
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE TWO QUEEN BEDSTRIPLE • TWO QUEEN BEDSTPL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoto Azul Hotel
TRIPLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSICDOUBLE • CLASSICDBL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoto Azul Hotel
DOUBLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoto Azul Hotel
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE TWO QUEEN BEDSJUNIOR SUITE • TWO QUEEN BEDSJSU.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoto Azul Hotel
JUNIOR SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Loto Azul Hotel
100
reviews shown
Valeria
Excelente lugar, excelente servicio, vale toda la pena.
Alfredo Javier
Nice facilities. Some upgrades in the room would be convenient
MARIA
Nuestro cuarto tenía goteras y parte del techo era de policarbonato sin cortina. Llovió toda la noche entonces se escuchaba un ruidoso durísimo y entraba muchísima luz.
No me pareció que corresponda a la categoría que lo tienen
No me pareció que corresponda a la categoría que lo tienen
Karina
El staff no muy bien capacitado, el restaurante tenia precios muy elevados. En la madrugada nos despertó el ruido de algo que movía las tejas del techo quizas un mapache. No disfrute la estadía. Tiene linda vegetación, es lo único positivo.
Vanessa
Loved it
Thomas
.
Paola
Overpriced. We were assigned a tiny room with no privacy. The curtains did not close all the way allowing a direct view of the bathroom and bed. Knees touched wall when using the toilet. For $150 USD definitely not worth it. This hotel should be $70 USD max.
Silvia
Great place for relax.
Daniela
Es una pena que teniendo un lugar tan bonito, con unas instalaciones tan padres tengan tan PÉSIMO servicio. Desde que llegas a recepción el servicio fatal, la gente no es clara con los servicios que ofrecen. Contratamos un paquete para la fogata que en teoría incluía un vino, una tabla de quesos y la renta del fogatero. El mesero llego y nos comentó que podíamos escoger entre 4 vinos y escogimos uno. Y al final teníamos un cargo extra de1,200 pesos por el vino que habíamos elegido. Las instalaciones del SPA muy padres, el jacuzzi vale toda la pena, pero esta fatal que te estén apresurando toooodo el tiempo, llega un momento que ni lo disfrutas por eso.
La gerente del restaurante fatal, súper grosera. Cuando tratamos de aclarar lo del vino, con una pésima actitud.
La gerente del restaurante fatal, súper grosera. Cuando tratamos de aclarar lo del vino, con una pésima actitud.
Cristina
El hotel es bastante cómodo para ir a descansar, sus area verdes lo hacen único, la alberca está a temperatura ambiente.
Sandra Maricel
Bonito, cómodo y relajante.
Excelente opción de fin de semana. Buena vista a la naturaleza, las áreas comunes están bastante bien y buena amplitud. La habitación muy bonita y la cama súper cómoda.
El servicio en todos los espacios estuvo súper!
El servicio en todos los espacios estuvo súper!
Verified traveler
Good choice in Valle de Bravo
Great!
John
Beautiful woods
Eduardo
A very nice property outside Valle de Bravo in the middle of a forest, quiet and perfect for a weekend relax. However the property has some maintenance issues, my daughter's room was a recently renewed one but in the morning there was no running water because there was a problem with the plumbing so they had to change her to an older room. The fixtures in the bathroom are old and the shower room is gloomy, also very poor amenities with no Kleenex and no glass to rinse your mouth. The gardens are beautiful and well kept, the pool is nice and warm but there are no waiters to take your orders of snacks or drinks. On Christmas there was a problem with the restaurant staff and even the owners had to take the orders and do the cleaning and mopping. Overall a nice experience with room for improvement.
JUAN
Nice and cozy
Everything was very nice, the room was small but cozy. I little of noise from the outside when the hotel staff start early in the morning
Jose
Cozy boutique hotel feeling
Came to Valle de Bravo for a wedding and unfortunately only stayed here one night. Cozy boutique hotel feeling, this is a place where you should spend at least a couple of nights to take advantage of everything it’s got to offer (nature, spa, restaurants). Had a jacuzzi session, get to check amazing views of Valle de Bravo. Room was small but cozy, and our only negative comment is that the bathroom is too small. Definitely recommend checking this hotel out!
Alida
Lovely mountain retreat!
Loto Azul is a nice, quiet hotel green areas and gorgeous views to the surrounding forests and lake; be cautious though because there’s lots of stairs so it’s not suited for everyone!
Rodrigo
It is pretty property. The staff was helpful. The room is small but nice. Overall is a good place to stay and do things around Valle de Bravo.
ALEJANDRO
Good choice, if you have a car
Great restaurant, nice room, poor wifi
Carolina
Great getaway
The hotel is really nice, it has beautiful views and great spa. People were nice and the room was clean. The only tiny problem is that it has thin walls and you could hear noises from outside
Guillermo
Peaceful stay
Awesome place surrounded by nature. Peaceful and with all the comfort you need
Victor
Un lugar muy tranquilo en donde te puedes relajar pero tiene inconvenientes. La atención al huesped deja particularmente que desear.
Verified traveler
Nice last meeting booking. Very relaxing.and the staff was very friendly.
Julio
They center around the spa. They are attentive and helpful. Parking is the minimum necessary
Karine
There are places to be calm and enjoy nature. This is one of those places
Verified traveler
Wi-Fi that came and went. . Restaurant was great but only open on the weekend. On Monday we were stuck at this remote location with no food options. Had to call a taxi for anything and everything. Staff were nice and the hotel was clean but not worth the money for the reasons I gave. Although The room was nice it was full of mosquitos and we were left with our legs completely bitten and itchy and with poor sleep. Place is ok for a weekend if you don’t mind being bitten by mosquitoes and having no internet. The place is very remote so you need a taxi.
Kevin
Beautiful place to stay
This is a really beautiful place. The rooms are in cabins perched on the side of a hill overlooking Valle de Bravo. The staff is incredibly friendly and helpful, and the grounds are immaculately kept. I had a delicious breakfast at the restaurant on the terrace, which has an amazing view as well. My only complain was that the bed was pretty stiff.
CATO
A very nice peaceful hotel with a great view .
The hotel is very nice and quiet. It is about 15 min drive from the center of town.
The facilities are very nice, great pool, excellent SPA, a nice restaurant with a view to the lake.
The rooms however are very basic with very limited amenities, they look more like cabins, but they need an upgrade to make this property more enjoyable.
The facilities are very nice, great pool, excellent SPA, a nice restaurant with a view to the lake.
The rooms however are very basic with very limited amenities, they look more like cabins, but they need an upgrade to make this property more enjoyable.
Brian
Beautiful and Relaxing.
The staff was wonderful. The grounds beautiful. The atmosphere relaxing. The room was small but clean and cozy. The fireplace had a romantic appeal and enhanced the cabin like feel. The food at the restaurant was good with the 4 cheese artichoke to due for. I'd defiantly stay there again!
Laura
ZEN
Great setting, very interesting concept. Excellent staff, setting, and food. Unfortunately there are many dogs around which bark all day and night. Desk staff were very kind to change our room to a a quieter room (too muchstreet and dog noise).Thanks.
Michael
Great place! Not as close to downtown so not as easy to find but a wonderful place overall!
Verified traveler
Nice hotel in forest
The room was clean and really comfortable as well at the bathroom. I liked how the shower was like built into the stone wall. The pool did get really dirty one day, it looked like a white soapy film, when I asked what was wrong they said another guest had entered with sunblock and that they were taking care of it, it did get cleaned by the next afternoon. During the week it is very quite and the restaurant, store and spa are not really open so that was kind of a let down, although we were able to eat at the restaurant on Thursday morning and the food and menu were really good. A lot of place in Valle de Bravo seem to be closed during the week and only open on the weekends, with that said we brought a few beers back to the room to stay in and relax since there was no where else open and we were told we were not allowed to bring our own drinks and food back to the hotel when we walked passed the lobby with the beers, which was also a bit of a disappointment because everywhere was basically closed.
John & Bekka
Quiet, beautiful resort on outskirts of town.
The design and layout of the property was beautiful and peaceful. The facilities were nicely spaced and well kept. It was a little surprising for there to be n extra charge for the use of the hot-tub facility.
The room was spacious yet cosy and appropriate to the location. However, a couple of details took a little of the shine off the experience,(see below).
We visited mid-week, intentionally to avoid the week-end crowds, but as a result the restaurant was barely functioning and on our only visit (breakfast) we had to return one order which did not meet the description on the menu. On the other hand we could imagine the place being more vibrant at week-ends.
We enjoy walking so the 30 minute walk to Centro was no problem but we usually took a cab back.
The town was quiet, but definitely not deserted, mid-week, as the locals went about their daily lives. There was a noticeable scarcity of Gringos compared to San Miguel de Allende where we live.
We particularly liked the Soleado Restaurant which served up excellent cuisine from different parts of the World in pleasnt surroundings and great service.
The room was spacious yet cosy and appropriate to the location. However, a couple of details took a little of the shine off the experience,(see below).
We visited mid-week, intentionally to avoid the week-end crowds, but as a result the restaurant was barely functioning and on our only visit (breakfast) we had to return one order which did not meet the description on the menu. On the other hand we could imagine the place being more vibrant at week-ends.
We enjoy walking so the 30 minute walk to Centro was no problem but we usually took a cab back.
The town was quiet, but definitely not deserted, mid-week, as the locals went about their daily lives. There was a noticeable scarcity of Gringos compared to San Miguel de Allende where we live.
We particularly liked the Soleado Restaurant which served up excellent cuisine from different parts of the World in pleasnt surroundings and great service.
Luis
Nice but...
Nice Hotel, really close to the new highway that connects to Mexico City. I got mad at the front desk people since they called my room on sunday 8:00am (telling me there was a cab service I never asked for... I drove my way in my own car). Again a call at 9:00 (same reason). Poor criteria.
Jaime
El menú en la alberca no es muy amplio, pero lo que pedí estuvo bien
Dahely
El lugar es muy bonito, me encantó que hay mucho silencio, el olor en la habitación es super delicioso y los productos de higiene personal huelen wooow son naturales. El personal muy amable lo único fue el tema de la alberca ya que el agua estaba fría :( pero si regresaría.
Eduardo José
Esta muy padre el hotel con gran ubicación
Jose Ignacio
The gym equipment is old
Jocelyn
Habitación limpia.
El personal es muy amable y atento en todo momento.
El personal es muy amable y atento en todo momento.
Alonso
Es un excelente hotel ya es la segunda vez que los visito y volvería seguro
Joel David
Muy bonito lugar
Johanna
Excelente
Franco
Buen lugar, muy recomendable.
ENRIQUE
Este es un hotel que vale mucho la pena; además la relación del costo con lo que ofrece, ecede todas las expectativas
Martha
El hotel es muy bonito, el personal es muy atento. No hubo tiempo de probar el spa pero sin duda volvería a hospedarme ahí.
LUIS FABRICIO
Muy bien pero requiere una remodelacion
Ricardo
Buena estancia, la gente muy servicial y amable
Erika Leticia
Muy recomendación, regresó
Jannet
La habitación estaba impecable, el tamaño del baño reducida, la temperatura de la alberca era la adecuada. Los alimentos muy sencillos y falta de sazón pero no está tan mal.
Francisco
Nos salió una cucaracha entendemos que es por la naturaleza
Ivonne
Actualmente la entrada al hotel está problemática ya que está en reparación la careta asfáltica y hay que dar una vuelta por callecitas . Pero el hotel bien !
Jennyfer
Cucarachas por todos lados rente 3 noches solo aguante 2 arruinaron mis vacaciones gaste dinero y tiempo que no regresa el gym asqueroso de sucio se ve que rn años no lo han limpiado lleno de cucarachas, rente el fogatero aguantamos media hora porque habia muchas cucarachas no me descontaron nada no lo recomiendo nada y es una lastima porque el lugar es bonito ojala fumigaran habia cucarachas en el restaurante nos dio mucho asco nos salimos un dia antes porque era imposible domir entre cucarachas
Miguel Angel
El Hotel de las cucharas, Fue un fin de semana caotico es un lugar muy bonito pero muy descuidado el gym lleno de cucarachas polvo ahorrible esta muy viejo rentamos el fogatero y nos fuimos a los 30 min porque habia muchisimas cucarachas no me reembolsaron nada cucarachas en la cocina, es una lastima porque es bello el lugar pero no le meten amor las toallas vieja ni te secan pero lo mas feo fueron las cucharas nos fuimos un dia antes porque sentia que en la noche me iban a salir cucarachas dormida gastamos en vano no lo recomiendo
Disy
en si fue tranquilo sin embargo el personal del lugar era muy poco empatico con loshuespedes
Carlos
Todo súper bien
ALBERTO
Creo que les falta un mejor servicio, el hotel sabía que hay trabajos del municipio que afectan la entrada al hotel ( no se puede entrar ) y caminando se puede entre las maquinas y el cascajo . creo que deberían de haber avisado antes de que hiciaramos la reservación. ta,mbien deberian de avisar que las habitaciones se encuentran en subiudas y bajadas que para las personal adultas mayores si se les complica un poco recorrer el hotel. . El precio me parece alto en comparación con lo recibido. Lo pensaría para regresar...
Robin
Muy buena atención por parte del personal y la habitación en excelentes condiciones
Jorge Eduardo de la Cruz
El personal es muy amable, la habitación estaba limpia sin embargo olía a humedad, considero falta ventilación, la ventaja es que son habilitaciones separadas.
Paula
Esta lejos del centro, para que no haya restaurante entre semana
Carolina
La habitación estaba impecable
José
La habitación estuvo
ALEJANDRO
Instalaciones muy bonitas, lugar muy amplio, personal muy amable y atento
Irma Cristina
A mejorar: la puerta del baño de la habitación se atoraba, los calefactores de gas en la terraza del restaurante no funcionaban, las toallas de la alberca muy desgastadas, no funcionó el vapor del spa.
Javier
Muy buena recepción y limpian la habitación
ALBERTO
Sobrevalorado
En general, el mantenimiento es mediano y el precio está por encima de cuatro estrellas. Las habitaciones no son muy diferentes a un hotel de 2 estrellas.
Gabriela
Nos encanta hospedarnos en el loto azul, han remodelado las habitaciones y está muy bonito
Florencia
No hay calefacción
ALEJANDRA
Sin duda un lugar ideal para hospedarse, descansar, mi hotel favorito!
Rosa
Excelente
Rosa
Excelente hospedaje
Carlos
La verdad la pase de maravilla, no tengo ni 1 sola queja, todo fue maravilloso, excelente servicio
cynthia
El lugar es muy lindo, lo único malo es que el tipo de construcción que tiene hace que se escuche absolutamente todo lo que pasa en otras habitaciones, se escuchaba muy claro lo que hablaban las personas de otros cuartos como si estuvieran allí conmigo., es incómodo y además no permiten dormir no descansar.
Nora Lucia
Coclhon no confortable
La cama sumamente dura, al dormir de lado me tenía que cambiar en diversas ocasiones porque me generaba dolor la dureza del colchon, no era firme era duro
Miguel
Esta agradable, bonita y precios acordes a la propiedad
MARIO A
Sitio ideal para relajarse y consentirse
Excelente experiencia, superó nuestras expectativas. Las istalaciones muy lindas, la atención de todo el personal fue con gran amabilidad y siempre resolviendo nuestras peticiones. Los alimentos excelentes y extraordinario servicio en el spa. Muy buena noche de trova. Un área de oportunidad es renovar las toallas que prestan para el área de alberca. Queremos regresar pronto.
Ariel Piña
No es adecuada para personas con problemas en la articulaciones
Luis Manuel
Muy agradable
Francisco Javie
Un alojamiento para descansar 10
María Guadalupe
El hotel es hermoso Muy tranquilo. Muy amable el personal lo único malo es que cerraron la calle
FEDERICO
Excelente servicio y espacio para relajarse
Paola
Esta enterado para llegar, pero es agradable el lugar.
El servicio de restaurante si deja mucho que desear en cuanto al servicio.
El servicio de restaurante si deja mucho que desear en cuanto al servicio.
ana
Me gusto porque es muy tranquilo, sin ruido y disfrute el SPA
Georgina
Es un hotel muy bonito pero que necesita renovarse, es demasiado rústico y con mobiliario maltratado.
Nos tocó una habitación muy ruidosa y exageradamente fria.
El personal muy atento y amable.
El restaurante con precios muy altos para lo que ofrece.
Creo que consideraré otras opciones para próximas ocasiones.
Nos tocó una habitación muy ruidosa y exageradamente fria.
El personal muy atento y amable.
El restaurante con precios muy altos para lo que ofrece.
Creo que consideraré otras opciones para próximas ocasiones.
Itzamara
gran lugar para visitas express, el hotell y las habitaciones son muy comodas, el servicio de su personal es increible, el restaurant le falta variedad en cockteles, pero en general la comida esta bien. definitivamente regresaria
Horacio
El inmueble es viejo y la fachada trasera que es donde estaba el cuarto muy deteriorada sin mantenimiento.
Vladimir
Muy mal servicio la atención fue pésima
Rodrigo
Las instalaciones son muy bonitas y muy bien ubicadas
Monica
Basta ya te desagradable encontrar más de 4 cucarachas en la habitación. Yo en lo personal no vuelvo a quedarme en este sitio
Othon
Todo muy bien, la habitación olía un poco a humedad, pero la limpieza muy bien.
Las instalaciones muy agradables.
Las instalaciones muy agradables.
JESUS
Lugar agradable tranquilo y cercano a restaurantes
Alicia
Bonita, segura y agradable en general
Carlos Calderón
Excelente servicio. Nos encantó. Y las instalaciones increibles.
Sandra
Súper amables.
guillermo
Es un hotel muy bonito, con hermosa vista en cualquier área que decidas estar, tiene alberca con área hermosa para disfrutar. Muy buen servicio y buena atención por parte del personal. Me gustaría si tuvieran cafe en los cuartos.
Vanesa
Solo la alberca estaba un poco sucia
Enrique
No
Marco
La estancia fue perfecta y acorde con la expectativa. Servicio y atención de primera.
Alejandro
Buen hotel
Verified traveler
Muy lindo lugar, perfecto para desconectarte .
El servicio podría mejorar
El servicio podría mejorar
Idolina Adelaida
Me encantó El entorno de bosque.
Location & surroundings
Loto Azul Hotel
Avenida Tizates, Colonia Barrio De Otumba, Valle De Bravo, Mexico
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Loto Azul Hotel
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