Name: El Santuario Resort & Spa
Address: Carretera a Colorines Km. 4.5, Toluca - Valle De Bravo, 51217, MX

10/10

Exceptional

03 Jul 2026

Brittany

Such a beautiful local paradise. The hardest part is getting here from Mexico city but the hotel can arrange a taxi back to the city.

Great for couples or travellers looking for a relaxing mindful experience. There were a few family's we saw here also. It is off season so it was like having the resort to ourselves.

Partner

10/10

Exceptional

21 Jun 2026

Miguel

Clean, staff, view... we didn't have the best, trees were blocking just this room...but we can't complain.

Partner

10/10

Exceptional

03 Jun 2026

Gilberto

Great place

10/10

Exceptional

26 Apr 2026

Eduardo

Very nice and clean need very little updates Staff very friendly and helpful price $$
Nice views lake and mountains

Family

10/10

Exceptional

29 Mar 2026

Mario

Excelente hotel, increible la atención del staff y deliciosa comida

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

ROMY

The place is wonderful, a real treat to be next to the lake.

Self

6/10

Pleasant

17 Feb 2026

Montserrat

El cuarto era inaceptablemente ruidoso, toda la noche estuvimos escuchando carros pasar. A las 7:30 am empezaron a cortar el pasto y se escuchaba todo, al igual que a los trabajadores pasar caminando en la grava.
Deberían avisar el nivel de ruido que manejan esos cuartos. La comida carísima y muy sin chiste; lo único que valió la pena, fue la atención de todo el personal, ahí sí excelente.

10/10

Exceptional

28 Oct 2025

Sergio

Lake View, clean room, friendly staff.

Leisure Family

6/10

Pleasant

19 Oct 2025

mercedes

Nos tocó un cuarto enfrente de la cocina, dejamos voucher abierto y no lo hicieron bien. La comida no es su fuerte

Leisure Family

10/10

Exceptional

15 Oct 2025

Francisco

Great

10/10

Exceptional

31 Aug 2025

Claudia Alejandra

Nice hotel

Leisure

10/10

Exceptional

28 Aug 2025

Antonio

Everything

Leisure Family

10/10

Exceptional

26 Aug 2025

Jeen

Restaurant is overpriced

Leisure Partner

10/10

Exceptional

10 Jul 2025

Taylor

We very much enjoyed our 2 night stay at El Santuario! The location is breathtaking. We went Monday through Wednesday, so the resort itself was pretty empty. We felt like we had the whole place to ourselves! The room was clean, the view was gorgeous, and the bed was comfortable. We went to the Spa and felt total bliss. It was magical. For any non-Spanish speaking travelers who come here, it's important to know some basic Spanish because we only interacted with a few staff that spoke English. Overall, we would highly recommend El Santuario to anyone who is looking for a serene spot to relax and reset. Valle de Bravo, Mexico is a gorgeous area and while we didn't leave the resort, we would have absolutely loved to explore the little lake town.

Leisure Partner

10/10

Exceptional

08 Jul 2025

Ana Laura

El Santuario es una excelente opción para quien busca un ambiente relajado, de paz y armonía. Las habitaciones del lago son hermosas, tienen una vista espectacular y son totalmente nuevas. La comida en los dos restaurantes es deliciosa, todo lo que probamos nos encantó. La atención de todo el personal es sobresaliente, todos muy atentos y siempre dispuestos a ayudarte.
Tienen actividades guiadas como meditaciones y clase de yoga. Mi único pero es que la temperatura de las albercas es templada y para el clima de Valle siento que si le hace falta un poco más de calor, igual en la regadera, cuando nos bañamos la primera vez no había agua caliente.
Sin duda regresaré en una estancia más larga.

Leisure Partner

8/10

Excellent

10 Jun 2025

joshua

Little sad that I didn't get a promised room upgrade through Expedia or my welcome amenity. Also a little sad the food wasn't as good expected and the spa wasnt working.

Leisure Partner

2/10

Poor

18 May 2025

Soledad

In short stay away. The property needs ALOT of maintenance. The pool tiles are coming undone and the water was filled with bugs. Additionally there is NO AIR CONDITIONING in any of the rooms. With temperatures reaching 100 degrees and excessive humidity it’s almost criminal to not have AC. The rooms are unbearable to sleep in at night. The food was mediocre and due to a conference on site we were treated like second class citizens. One of the restaurants was closed and when I asked to speak to a manager about the room we were given they never followed up with us. Overall very very disappointed with the hotel, property, and rooms. As gold members we weren’t given the upgrade, weren’t given late check out, and had to beg for a 20% discount which was included in our package. Wouldn’t recommend and wish they would have just canceled my reservation if they were too busy with a conference that weekend.

Leisure Family

8/10

Excellent

01 May 2025

bertha

The new rooms don't have the best view but are in excellent condition. The Old rooms, which are the most expensive, are extremely hot. I would return to the new section because the hotel has many other communal area views. The service is excellent. The Spa has great therapists. The food is good and offers healthy options.

Leisure Family

10/10

Exceptional

05 Apr 2025

Alan

Very good spot

Leisure

10/10

Exceptional

06 Mar 2025

Mary

Fabulous location

Leisure Partner

10/10

Exceptional

24 Feb 2025

Adrian

Highly recommend

8/10

Excellent

16 Feb 2025

miguel

Expensive

10/10

Exceptional

23 Oct 2024

Ignacio

Execelente hotel

Excelente hotel y servicio. Totalmente recomendado para desconectarte del día a dia

Partner

4/10

Poor

24 Jul 2024

Yuridia

Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.

Leisure Partner

10/10

Exceptional

16 Jul 2024

Paulina

La vista es espectacular, el servicio de primera.
Falta un poco de mantenimiento en las albercas. En general todo súper bien.

Leisure Partner

10/10

Exceptional

30 Jun 2024

PEDRO

Great piece in Valle, excellent general manager, always willing to help

Leisure Family

10/10

Exceptional

20 Apr 2024

David

Staff were very kind and the place has a greate view

Leisure Partner

8/10

Excellent

01 Apr 2024

Anabelet

El hotel es muy bonito, el personal es excelente! Hay algunos detalles de mantenimiento. Pero es excelente lugar

10/10

Exceptional

05 Jan 2024

Nathan

Amazing resort

Amazing beautiful resort. If coming to Valle del Bravo highly recommend stay here

10/10

Exceptional

16 Aug 2023

Eduardo

Beautiful!

Beautiful place, excellent service, great staff.
Walls are a bit thin. We could hear very thing from the room next door. And I mean EVERYTHING!! 😬
But definitely will come back some day!!

Partner

10/10

Exceptional

16 Jun 2023

Fanny

Nuestra suite en lo alto de la montaña y con vista al lago fue sencillamente fascinante. Todo en ella estaba muy cómodo y limpio. La cama y almohadas súper cómodas. Lo único que cambiaria sería ponerle aire acondicionado para que fuese perfecta.
Todo en general estuvo excelente excepto las condiciones de las piscinas y jacuzzi.
No parecen parte de las instalaciones del hotel comparando el deterioro de sus acabados con el resto de las áreas de disfrute.

Leisure

8/10

Excellent

10 Apr 2023

Ana

The reason I've come back to this hotel a couple of times is because if the heated pools (and in room pools). We have a toddler and this swimming environment is perfect for her. Also tons of grassy areas and a small playground for her. The spa is also nice (get a massage with Esveidi, she is TOP!). The food is ok but could be better, especially for the high price.

Leisure Family_with_children

10/10

Exceptional

28 Feb 2023

Edward

Definitely recommend

It was amazing to stay here. My Valentine’s Day get away was amazing with my girlfriend. Restaurant staff was excellent along with all the other staff at the sanctuary. Will visit again soon.

Partner

10/10

Exceptional

12 Jul 2022

selim

excellent hotel very clean

Leisure Partner

2/10

Poor

03 Apr 2022

Cristian

The rooms has a mini pool, all night was having this weird sounds of going in and out water, they could no fix it, it supposed to be a relax hotel???
You can hear the tv room from the other room, and that to be nice for what you can hear …

Leisure Partner

2/10

Poor

02 Apr 2022

luis

the property is very nice; but staff at the reception not friendly, and currently the hotel is making an expansion and noice was terrible; could not get a massage at the spa, because of this
would recommend training better the reception staff and not recommend doing any massage or spa until finishing the expansion of the hotel

Leisure Family_with_children

4/10

Poor

28 Mar 2022

Alexey

Отель очень интересный и красивый , но Менаджера просто нет или он тяжело болен.
Сервис очень долгий , состояние отеля ужасное и требует ремонта …
Не понятно за , что тут надо платить, в принципе хотелось бы , чтобы вернули деньги

Business_and_leisure Family_with_children

10/10

Exceptional

25 Feb 2022

Michelle

El Santuario is a beautiful property. Very relaxing with a great staff. The food is fantastic and the views are incredible. I highly recommend this property.

Leisure Partner

10/10

Exceptional

31 Jan 2022

Teya

Everything about this Resort and Spa was wonderful. The service was impeccable, the room was clean and beautiful, and the food marvelous. We will be coming back.

Partner

4/10

Poor

10 Jan 2022

Pepe

Rude employees
Bad service
They have no wine at the hotel.
Property is under construction or remodelación
The pool by the spa was closed
Many rules
They only speak Spanish, no English so it make difficult the stay for foreign visitors.

Business_and_leisure

6/10

Pleasant

03 Jan 2022

Verified traveler

The food was TERRIBLE, it took hours to be served each time. Flavorless. Problems with breakfast & lunch. Very very disappointing.

Friends_and_family Family

6/10

Pleasant

03 Jan 2022

Julio

The place promotes itself as a luxury resort when In reality a lot about the facilities leaves to be desired. Particularly the design and accessibility of the areas of the hotel.

Leisure Family

2/10

Poor

03 Jan 2022

Qi

Most of the staff can not speak English , especially when you call room service, they will simply saying \"bye\" to you if they don't understand you, it's rude and unprofessional, hotel room is old and facility is limited, service in holiday is not worth for the price

Leisure Self

2/10

Poor

05 Dec 2021

Guillaume

Horrible. Advertises as having a Jacuzzi in every suite. It is a cold large bath. No way to have temperature increased. We complained and they said max temperature would be 30 degrees. Body temperature is 36.5… the whole hotel looks old (bad maintenance), it is very noisy as well

Leisure Partner

10/10

Exceptional

02 Nov 2021

Carlos

The property is just and amazing place carved into the side of a mountain. Beautiful location with a lot of amenities and a good restaurant on site. The facility is also super clean and heated pools.

Leisure Friends

10/10

Exceptional

07 Oct 2021

Edder

Muy buena

Leisure Friends

6/10

Pleasant

25 Jun 2021

Verified traveler

Las instalaciones increíble

Leisure Family

10/10

Exceptional

17 Jun 2021

Verified traveler

Todo muy bien el servicio igual

Leisure Family

10/10

Exceptional

08 Jun 2021

Verified traveler

Fantastic place to scape from Mexico City within less than 2hrs driving. Love the art and pacific ambience! The views of the lake of Valle de Bravo are priceless. Highly recommended!

Leisure Partner

4/10

Poor

22 Mar 2021

Verified traveler

No airconditioner but not possible to open window due to mosquito, finally very hot and sticky all night. Impossible to make a room chilling enough with one fan.

It's a first time to see a hotel which doesn't have a coffee machine.

Leisure Family_with_children

2/10

Poor

17 Mar 2021

Verified traveler

The service of the manager of reservation Dante was the worst I had ever received...rhe room are OLD very bad maintanefor the money ...the pool did not have enough shade umbrellas...incredible ro be a 5 stars..and charge as a 6 starts ...will never come back again

Leisure Partner

10/10

Exceptional

12 Jan 2021

Verified traveler

El trato del personal es excelente!!!!! Muy amables y muy amigables, las instalaciones mis respetos!!!! Super recomendado !!!! Ojalá podamos regresar seguido ♥️

Leisure Family

8/10

Excellent

17 Dec 2020

Robert

The resort & spa is peaceful and beautiful. you can really disconnect and relax here. It is an old hotel but they are constantly upgrading.

But for me there was 2 mayor turnoffs. The restaurant apart from the slow service what I cant forgive is the food is just blah. It just takes you away from the experience when the only food nearby is just tasteless. The other thing that disappointed me is I am n Expedia Gold Member and this is a VIP Gold recommended hotel which is why I decided on this hotel. But I was never acknowledged and when I brought it up I was promised a bottle of wine that I never received in my 5 night stay. Make of that what you will

Leisure Family

2/10

Poor

26 Nov 2020

Philippe

Huge desillusion. We intended to have a great week of rest in this difficult period. It was not. The hotel is outdated with no proper maintenance. Rooms are neither isolated for sound nor wind! One night, music from the hotel was played loud in common areas preventing us from sleeping. Junior suites which are the cheapest ones do not have fridge... For 200 USD à night, this is a big minus. I think obviously the hotel owner does not care about his customers. It is by no means some holistic nor ecological place. We had to change room 3 times. Only things to save, the view and the personnel in general who try their best to save situation

Leisure Family

6/10

Pleasant

05 Jan 2020

Verified traveler

Property looks amazing, the staff needs training and attention to details. Food is not consistent in its quality and it takes forever.

Family

10/10

Exceptional

02 Oct 2019

Yolanda

Great weekend

Beautiful place, beautiful view, good service, delicious food.

Partner

6/10

Pleasant

03 Sep 2019

Verified traveler

The pictures are nicer than the property, the facilities need to be upgraded

Leisure Family

2/10

Poor

16 Aug 2019

lucia

Super Priced !!!!

The rooms did not have AC and at night the mosquito bites did not let us rest.

Partner

10/10

Exceptional

04 Jul 2019

Karla

Beautiful place
nice staff
Good food
Love the pool

Friends_and_family Partner

2/10

Poor

25 Jun 2019

Verified traveler

Overpriced hotel!

First impression was good, great welcoming on behalf of the staff. When you get to your room reality doesn’t seem as pictures in website. The room is hot and humid because of the indoor pool, there is no AC! You need to ask for 3 fans in order to sleep at night. Rooms look old and need maintenance. F&B prices are over the top, service in restaurant and room service are very slow although there are plenty of waiters. Staff is nice and are willing to help you, unfortunately this didn’t make our stay any better. Overall the hotel is overpriced, you don’t get what you pay for. The best thing in the hotel is the view. Wouldn’t go back.

Family

4/10

Poor

25 Jun 2019

David

Nice Hotel HORRIBLE Room

I not often leave reviews specially negative ones but this was an exceptionally bad experience.
Arriving at El Santuario is an experience of calm and relaxation, the reception is filled with incense and there is cold tea and apples, the receptionist talked in a calm soothing voice so I was in for the weekend of couples relaxation and connection with each other.

When i was escorted to our room the initial experience was good as well, expansive lake view with an indoor mini pool in the room with a chaise lounge next to it ... pretty cool RIGHT?
Here goes the WARNING, I will state only facts so you can do with them as you wish.

The toilet stall does not close correctly and the door is a thin glass with a wood frame, poorly ventilated or not at all. ( I hated the compact space as well )
Indoor pool is heated to a steaming degree, our room was literally a SAUNA and has no air conditioning. Your choice of heat or mosquitos
The windows are hard to open and close and the screen does not properly seal the gap so plenty of mosquitos can share your high end hotel Jr Suite.
The bathroom area (toilet, shower and sink) is painted with something that looks like pool or epoxy paint in black that gives the feel of uncleanliness and is some areas was sticky
Toilet stall had a foul smell that lingered thru our stay
Shower head was filled with calcium so the stream was very wide and hard to enjoy a shower.
Room was not made up and dial 0 for no answer!

Partner

8/10

Excellent

19 Jun 2019

Verified traveler

The view is amazing! All rooms have a Pool inside and a great view.
The spa is nice, but my santuario massagge wasn’t good as I expected.
I recommend them to improve the kitchen. Prices and hotel category needs better food.

Leisure Partner

8/10

Excellent

17 Jun 2019

JLAG

Place is awesome, staff even better. Room service is horrible. There are several details about cleaning that should be better

Business_and_leisure Self

4/10

Poor

28 May 2019

xiaofei

Cost not equal to Experience

I booked a room(ROOM 3) with more than 400 USD, but I really regret!
Good things: the view from restaurant, the food in the restaurant
Bad feeling things:
1.in the room there was no air condition, we called, and after 3~4 hours, they send us a fan. but when it's bed time...I found all the mosquito which enjoyed the fan with us in the rooms are all died on my bed....can you image....and the second morning I found the facility of the door is so bad, that's why all the little animals comes in last night....
2. no Wifi in our rooms, and this issue we called 3~4 times to reception and they just told us they are working on that, and until check out it not fixed, and no apologize from anyone.
3. the pool in the room is just a pool of water, we have no button to open any function of Jacuzzi or change the water or change the temperature...and the water is so cold that you can't use, so....useless
4. there was a party just outside our room....and it's finished until 9 pm..... check if there is a party or not before you choose the room!!!!!!!!!

Partner

4/10

Poor

22 May 2019

Verified traveler

Totally overpriced
It is not renovated at all. The service at the bar and Pool terrible, súper slow
No air conditioner in the rooms
To many mosquitos

Leisure Family

10/10

Exceptional

13 May 2019

MARILU

Beautiful and relaxing hote.

Its a beautiful hotel, where you can enjoy nature and relax. Since the check in you will feel the hospitality of the staff. It has the best views. The room was fantastic, with a small pool in case you don't want to go out. The breakfast and room service was excellent, specially the chilaquiles and coffee.

Partner

8/10

Excellent

29 Apr 2019

Verified traveler

Great views, amazing staff, Location is great if you don’t want to go downtown. The hotel is beautiful and suited for resting, the staff is willing to help in everything you needed and more... definitely will be there again.

Friends_and_family Family_with_children

10/10

Exceptional

17 Apr 2019

Verified traveler

The hotel was really nice, I have a good experience been there, thank you so much

Business_and_leisure Partner

6/10

Pleasant

09 Apr 2019

Verified traveler

Its an old Hotel with no air conditioning, the gym is not equipped properly and the machines (treadmills) are like toys, they are not for serious training. They only have one restaurant and the buffet is very limited. The hotel didn't offer any upgrade or amenities even I'm Expedia VIP

Leisure Family

6/10

Pleasant

07 Apr 2019

DANIEL

old rooms

Partner

8/10

Excellent

25 Mar 2019

MANUEL

Best hotel in valle

Best hotel in Valle de Bravo, the view is fantastic and the service as well. The suites are nice, we stayed on a junior suite the first night and a garden suite the second. Expensive for the area, but worth it.

Partner

10/10

Exceptional

16 Mar 2019

Melissa

It is a beautiful resort to relax and meditate. The views from the rooms are amazing and breathtaking!

Leisure Family_with_children

6/10

Pleasant

04 Mar 2019

Verified traveler

Overrated, expensive, with a nice view of the lake

Supposedle we had a free bottle of wine which the hotel new nothing about, so my gold member benefits worked for nothing, i also got no late check out when the hotel was pretty much getting empty when we left. Food is extremely expsnesive for what it is, the hotel is very nice, great amenites but the rooms really lack what you pay for, the spa is very good as well, the people and the service are great, but again i have gold member benefits with hotels.com which the hotel knows nothing about, i get nothing when i get there, so i dont understand what the point is, supposledy i got a junior suite, and walking around the hotel i noticed much smaller rooms, but much nicer and quiter, the supposedly junior suite was in the worst possible place of the building, which really disapointed me, if i would have known, i get a smaller room in a much nicer area of the hotel.
so overall this place is overrated, expensive, and not in sync with hotels.com. you reserve nice rooms which are located horribly,

Partner

10/10

Exceptional

20 Feb 2019

Verified traveler

El santuario is a beautiful and peaceful place I had ever been, is excellent in every way! Definitely coming back

Leisure Partner

8/10

Excellent

02 Jan 2019

Verified traveler

The seesight and the arquitecture.
The food is ok but expensive.
The pool in the room is not warm enough to get in.
The place needs a little maintenance

Leisure Partner

10/10

Exceptional

17 Dec 2018

Verified traveler

Grate week end couple trip

Fantastic view, with warm pool inside the room. The food was very good and the attention over expected!! Grate place for couples!

Partner

10/10

Exceptional

05 Nov 2018

Christophe

Amazing weekend at El Santuario!

We spent one-night at El Santuario hotel and we definitely had a blast since we arrived at the hotel. The venue is fantastic, all rooms have incredible views to the lake and it is such a great place to relax. The spa area is also a must do!

Partner

10/10

Exceptional

05 Nov 2018

Edy

Excellent for having a good rest. Nice view and excellent service.

8/10

Excellent

31 Oct 2018

jb

Nice hotel with great view and amazing in room pool

8/10

Excellent

03 Sep 2018

Verified traveler

It has a private pool. The breakfast menu is OK. The only issue is I can hear the noise from the other room.

10/10

Exceptional

06 Aug 2018

Verified traveler

Very nice hotel, great service, excellent food at the restaurant.

4/10

Poor

16 Feb 2018

Gabriela

Beautiful hotel with a horrible service

The hotel is really beautiful and have an amazing view oh the lake.
The service is the worst that we ever saw. They don't have the food and drinks that they offer at the menu( the only bottle of champagne that they offer and they don't have it)
Not internet working. The water at the bathroom is little bit warm. Not hot.
The sink keys are rusty.
And the jacuzzi and the pool are not working. They were empty all the time even when the person at the reception tell you when you arrive offer the service.
And the bed is like a stone. We had to slept at the other bed/rest.
Really bad service.

4/10

Poor

06 Feb 2018

antonio

Bad cost benefits relation.

The only good thing i can say about the hotel is the spa and the staff. Every thing else is disappointing. Bad condition rooms, beds.
Too expensive for what you get.

8/10

Excellent

04 Dec 2017

Verified traveler

The location is perfect and the staff charming, yet the facilities and conditions didn't match the expectations. For the price you pay you expect to get a first class place and it is not the case. In particular, the gym shouldn't be even called a gym and there were plenty of areas were you could see the maintenance is not a priority.
Furthermore, I believe the \"concept\" is not well developed and instead of making you feel in a friendly/calm \"Sanctuary\", it makes you feel in a pretentious \"comical movie\" hotel.

6/10

Pleasant

15 Nov 2017

Norma

Didn't clean the room 'till 4-6pm daily .... we where there 4 nites and didn't turn on the heater from the small swimming pool inside the room 'till the 3 day!! we ask and the answer was, it gets heated by the sun, then we found somebody that finally did turn on the heater at the 3rd day !!!!!

Family

8/10

Excellent

06 Aug 2017

Verified traveler

Beautiful location

The location and resort were great-- very pretty and relaxing. However, some of the amenities did not work properly. I would have given it a 5 if everything worked.

8/10

Excellent

21 Feb 2017

Connie

Beautiful grounds

The hotel itself is absolutely beautiful. The view of the lake is great and the grounds and facilities are immaculate. The only thing keeping this hotel from a 5 star is the service. The staff is really nice, but not very attentive.

Partner

10/10

Exceptional

27 Jan 2017

Rudy & Dolores

Excellent option! the location is breathtaking

This place is amazing, all was perfect, the view, the room, the food, the location - I cant express enough how nice this weekend was.

6/10

Pleasant

14 Jan 2017

José

Nice and quite stay

Need more personal and the restaurant need more regional mexican food

10/10

Exceptional

02 Aug 2026

Laura Yohali

Las habitaciones son hermosas, el lugar es hermoso, el único problema es la hostess del restaurante no se organiza en las reservaciones.

10/10

Exceptional

19 Jul 2026

Giovanna

Todo muy bien, falta remodelar las albercas

Family_with_children

10/10

Exceptional

16 Jul 2026

Lilly Anaya

El mejor lugar, si quieres ir a descansar y a desconectarte

Family_with_children

4/10

Poor

07 Jul 2026

Carlos Alberto

Las habitaciones y el hotel tiene poco mantenimiento ,

10/10

Exceptional

07 Jul 2026

Jorge

Una muy buena opción para relajarte y re conectar contigo mismo. Súper recomendable!

Partner

8/10

Excellent

05 Jul 2026

Maria Angela

El personal encantador, atento, con una sonrisa, serviciales en impecables en su trato, en la cena nos dieron súper lugar, en la comida nos helaron elegir, en la recepción súper lindas, en las actividades todas muy atentas de verdad tiene mucho que no valoro tan excelente atención

8/10

Excellent

29 Jun 2026

Rafael

Le falta mantenimiento al inmueble y sus precios son elevados

Partner

4/10

Poor

17 Jun 2026

Daniel

Mas que un hotel, es un restaurante caro
Imposible meterse a las albercas, varias están deshabitadas, sucias y mal cuidadas. Solo puedes usar un mini Jacuzzi, si quieres la habitación con jacuzzi no tiene aire acondicionado.
Si usas sus instalaciones de spa que si están bien, contempla $500 por persona solo por entrar al jaccuzi. No incluye NADA más que la habitación.

El restaurante está excesivamente caro para lo que es, 1 coca cola de lata $150

Las habitaciones parecen motel, nada cómodo o relajante.

Mil veces Rodavento o Chichipicas. No volvería a menos que seas una persona súper “espiritual”.

Partner

10/10

Exceptional

07 Jun 2026

Jacquelinne

Excelente lugar!

8/10

Excellent

01 Jun 2026

Sergio

Aún que la publicidad dice vista al lago. La habitación que me dieron era vista al bosque.
Me explicaron que vista al lago es el nombre de la habitación. “ deben ser más explícitos con el detalle de las habitaciones”
Durante la noche del sábado en 2 ocasiones se les fue la luz, lo solucionaban rápido.
El domingo se fue el agua y aún que lo reportamos, no pudimos bañarnos.

Partner

10/10

Exceptional

31 May 2026

José Alberto

El Hotel impecable, Servicio de primera. La Habitacion, extraordinaria, sin ruido, cama, muy cómoda, sin duda muy recomendable.

Partner