Name: Americourt Extended Stays
Address: 1900 American Way, Kingsport, 37660, US

2/10

Poor

05 Jul 2026

Katrina

Tv and lights didn’t work, carpet was soaked. No trash can in rooms

2/10

Poor

04 Jul 2026

Chadrick

There was nothing to like. I've seen crack houses that were cleaner. You could not pay me to stay there for any amount of time. The walls and floors looked to have never been cleaned. Bed bugs and cockroaches, I don't understand how it's not illegal to allow someone to charge people to stay in those kind of conditions. I'm scared to death me or my child have caught a disease just from walking into the room!!!!! Camp under a bridge, it will be cleaner and safer than here.

Family_with_children

10/10

Exceptional

26 Jun 2026

Susan

Very clean and comfortable room. Quiet and just wonderful!

Self

2/10

Poor

22 Jun 2026

Wesley

Don't go there. If you are looking to be comfortable not itching and scratching. Among other this stay away from this chicken coop.

2/10

Poor

19 Jun 2026

Kristen

Awful and disgusting and they charge you for rooms with two beds and give you one.There's cockroaches in the rooms.They don't clean the bathrooms.And the floor soaks every time you turn the air conditioner on

Friends_and_family Family

2/10

Poor

19 Jun 2026

Kristen

The room was disgusting and I paid for a room with 2 double beds for 2 nights and I got a room with one double bed and the floor soaked the whole carpet every time you turned the air conditioning on. So my son, who had to sleep on the floor because he didn't get a bed, got soaked by their air conditioner. And then we found cockroaches all over the room live and dead, also moved our end stand and found a whole pile of cigarette butts. There's holes in the walls. The bathroom was not cleaned at all. My boyfriend had to scrub the tub for me to shower. It was so disgusting even for $50 a night. It's not worth it. They should be charging a $100 for a month. Stay here. It's so disgusting and they're charging people for rooms and they don't have extra bedding. They don't have towels. They have nothing for you. And then they'll charge you for a room with 2 beds and only give you a room with one and say, that's all they have available. When we took a walk around the property and saw an empty room with 2 double beds, which was actually the room. I paid for and I got stuck in an old c***** room that had one bed. That was in the process of being redone, it looked like, and then they just stopped and threw a bed in there and put us in that room, there was no pictures on the wall.Just holes and smoke stains, where everything used to be.It was awful and you get no stove and kitchen sink like you see in the pictures.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Elisabeth

I booked a room at Americourt Extended Stays because the photos looked decent, the price was affordable, and I just needed a place to stay overnight while traveling solo.
The front desk employee was kind and welcoming. The lobby felt like an older motel undergoing renovations, but several oddly worded signs throughout the property immediately raised concerns.
When I reached the building where my room was located, it was clear many residents were living there long-term. There were clothes hanging from balconies, groups smoking outside, and broken-down vehicles around the property. While that alone is not a problem, it did not match the impression given by the online photos.
The room itself was in very poor condition. The carpet was heavily stained, the walls showed discoloration, and the bedding contained stains and hair. Despite being designated non-smoking, the room smelled strongly of cigarette smoke and had a musty odor that made me wonder if mold was present. Overall, it felt unclean and neglected.
I did not feel comfortable or safe staying there and was concerned about cleanliness issues such as bed bugs. I immediately booked a room elsewhere, fully expecting not to receive a refund. The only reason I’m giving this place one star instead of zero is because the front desk employee was courteous and professional.
As I was leaving, a police car was pulling into the property, which did little to improve my impression.
The photos online do not accurately represent this place

Self

2/10

Poor

26 May 2026

carlos

Only good thing about this place. Was Cindy super nice n friendly. The room was disgusting and full roaches every where . I guess people live there.They have cats and dogs barking all night n all day . I had to clean the bathroom. It was full of Ashes and cigarettes. I had to go and get towels and paper toilet at the front desk. At the one towel they left behind was disgusting. I will never stay there again. But cindy was the only good thing about that experience. It's like the morning lady at the front desk was kind of rude
When I asked for towels, sea said she really doesn't give out towels. And that's when I told her, well, I never got no towels or paper toilet. I guess that's a lot of drug activity. And drug addicts there they don't seem like they trust their clients. The second night that I was staying there at 3 in the morning. The police was flashing the flashlight through the window. Scare the hell out of me. I guess they were looking for someone . But it was disgusting and a lot of roaches
A lot of roaches

Self

2/10

Poor

23 May 2026

Randy

I ended up not staying at this property. It's literally falling apart, poorly lit. Strangely empty. It was like something out of a bad post-apocalypse movie. Staff lady was nice tho.

Self

2/10

Poor

08 May 2026

JEFF

No laundry. No breakfast not safe roaches roaches and more roaches

Self

2/10

Poor

04 May 2026

Charles

Place was beyond out dated and nasty. Was supposed to get a refund but never did

Business

2/10

Poor

28 Apr 2026

Christina

Unless she looking for a dilapidated place where the homeless locals stay clear. None of the pictures look like what is actually there at the moment

Self

6/10

Pleasant

26 Mar 2026

Hannah

The room was so hot didn't have no ac at all. Laundry was broken down didn't work. The staff really never cared about anything. They are so slow sometimes they never bring me my towels. I wouldn't recommend this hotel to anyone else

Family_with_children

6/10

Pleasant

03 Feb 2026

Paula

The rooms are dated but my room was clean. I didn’t see any bugs or anything. The walls seem rather thin. The beds were comfortable. Lighting was very dim, TV didn’t work until my husband fixed it. When we first got there the maintenance man had to break into the room with a pry bar because the key card didn’t work. The manager did not like me paying through Expedia, she said she could give me a better price but in fact the local newspaper said the rooms were a certain price but when I questioned why she was charging over $150 more she said bc I was already a guest when I explained I was paying for the next few days so I explained that it should be like a new reservation she then changed it and said she only had 1 room at that rate and she had already rented it out that morning. This was at 10:30am and check in is not until 3:00 unless you are already my a guest. I never had housekeeping, I cleaned my own room and did my own laundry. There was no coffee maker, hairdryer, iron or kitchenette like described. I ended up leaving bc I felt like she was lying about the room price. We did not get our deposit bs k that she made me pay after I had already booked the room through Expedia. I may be wrong but I felt like she was pocketing some of the money she was upcharging. But she was nice, No one was rude and as I said my room was clean and free of bugs.

Leisure Partner

2/10

Poor

11 Jan 2026

Rocky

Don’t do it, very unclean, poorly maintained, bug infested

Business

2/10

Poor

10 Dec 2025

Michael

Got a bad vibe when I passed 2 police cars leaving the motel. Had to pay a $50. damage fee (refunded) or police call to motel. Room fairly clean but outdated, exposed plumbing pipe, curtain did not cover entire window. (10\"gap). Stay here at you own risk!!!

Business Self

2/10

Poor

27 Nov 2025

Michael

Where to start. The front desk lady was rude because my flight was late and I was checking in after midnight. There were no batteries for the remote control for the TV, therefore no TV. They had NO replacement batteries on the premises. Then the cream on the top, I turned in the bathroom lights and 5 or more roaches suddenly started scurrying about. I went in the shower room and immediately saw a huge spider web, with a spider eating a recent catch. There was mold all over the bathroom. This was the most unsanitary conditions I’ve ever experienced. On top of all this, even though I did NOT stay, they refused to give me a refund, forcing me to call my bank and dispute the charges. Both the night clerk and the property manager, Crystal, were mean, nasty, aggressive women who did NOT care one bit about the inhumane living conditions. I have never experienced such nastiness and blatant disregard for human dignity. Unbelievable!

Friends_and_family Family

2/10

Poor

11 Nov 2025

Michael

This place is horrible staff is not knowledgeable about puttying in a room for a night lost the money did not get my 100 dollar back for deposit was there for over 2 weeks never got room cleaned or get clean towels or toilet paper

Business Self

2/10

Poor

28 Oct 2025

Kimberly

Our reservations were made late online and once we arrived at the hotel the office doors weee locked and we were not able do check in.

Partner

2/10

Poor

25 Oct 2025

Crystal

Awful

Friends_and_family Family

8/10

Excellent

29 Sep 2025

michelle

The staff was great

Business Family

2/10

Poor

14 Sep 2025

Julee

Not a hotel - it’s a cheap boarding house.

This is NOT a hotel. It is only extended stay and will not accept reservations made on your website. Was told that it would cost thousands of dollars to rent.

Since reservation was not honored, had to get a room at Red Roof Inn that cost over $200!

This was false advertisement.

It’s also a DUMP and lots of very sketchy people and activities were observed immediately.

I want refund for hotel we had to stay in. If I knew beforehand I could have a room for around $100 at same place. Since it was last minute emergency to get room (I had the flu and was very sick so we had to find a REAL hotel). It cost over $200.

Partner

10/10

Exceptional

22 Aug 2025

kathy

Nosebleed

It has roaches rooms are out dated bed was held up by 2x4 s unless your in desperate need of a place to stay i would look on .

Self

2/10

Poor

19 Aug 2025

Mary

We did not even stay. Room was horrible. No elevator. Smelly. Lights did not work. Clientele around the property was scetchy. I asked for a refund and they told me to come back in the morning as the clerk had only been there 2 months and was not authorized to refund us. We found another hotel at 11:39 that night.

Leisure Partner

4/10

Poor

27 Jul 2025

Austin

It was ok

Leisure Partner

2/10

Poor

22 Jul 2025

Timothy

Horrible

2/10

Poor

22 Jul 2025

Timothy

Nothing

Leisure Friends

2/10

Poor

19 Jul 2025

Steve

Roach hotel construction dump!

The hotel was under construction, and was more like a homeless camp than a hotel. The front desk girl gave me two keys to check which room I wanted. The room was not fit for living and the second on had roaches. I decided not to stay and will be looking to retrieve my money.

Friends_and_family Family

2/10

Poor

16 Jul 2025

Nate

After booking a room and traveling multiple hours with my girlfriend and our pet to stay in said room, upon arriving I was met with a unexpected large fee that we did not currently have with no warning nowhere in the booking and nowhere on secondary site saying anything about the fee. As I tried to cancel my cancel and refund got denied because the room was booked at 7:00 p.m. in the evening but somehow they expected me to check in at 2:00 p.m. in the day 9 hours previous to when we even booked, so after fighting with the business and the travel agency for 2 hours in a parking lot hours away from home instead of sleeping on a street in the middle of nowhere we used what money we had left for gas and traveled all the way back home empty-handed and wasting more than just the booking but gas food and time. I will never recommend Expedia to anybody ever in my life and as far as Americorps ends goes I would notrecommend it if they were already dead. The woman working the desk was fine she tried to help me and she had explained to me that multiple times now she has talked to management about posting their booking fees and other important information on their listings and they refuse to do so. Only in today's world could a company take your money give you nothing in return, refuse to give your money back and pretty much tell you to get lost . Sicking display of corporate greed.

Leisure Pet

2/10

Poor

16 Jul 2025

Verified traveler

Spend a little more elsewhere

Horrible. Dirty, hydabed not a regular bed in the room, curtains filthy. I checked out immediately. I just couldn’t stay here.

Self

4/10

Poor

18 May 2025

Steven

This place from the start of opening the room door smoke smell hit you in the face. Without notice they hold a $50 deposit. The bathroom was has missing tiles. I would like my money back.

10/10

Exceptional

09 May 2025

Kim

Great location , cheap price.

Leisure Friends

2/10

Poor

16 Apr 2025

Susan

Arrived after 1am. Their system reset at 1 am. Put ne as no show. Lost reservation. Had to get refunded.

Leisure

2/10

Poor

14 Apr 2025

Darryl

This hotel needs to be removed from hotel.com

The hotel cancelled my reservation the day before because they only deal with a week or longer stay because it was race weekend. I booked the room in Oct. The desk person made a call to the manager who wasn't able to contact me due to not having my phone number. My number was on the reservation request. After a long discussion she decided to give me a room. The room was their most current remodeled room that they had. The room was not the best as the bathroom pluming needs redone as the toilet didn't flush and the shower didn't work. The paper roll was missing. The walls and floor haven't been remodeled. The key card maker wasn't working so we didn't get room cards. Towels were old, thin, and dirty. I am very disappointed, and I will never return, nor will I recommend this hotel to anyone

Partner

2/10

Poor

13 Apr 2025

Timothy

EXTREMELY UNHAPPY

Drove 6 hours just to be told our reservation had been canceled because they only offered weekly and monthly rentals.

Friends_and_family Family

2/10

Poor

14 Feb 2025

Karampal

Very bad smell in all building

2/10

Poor

07 Feb 2025

Garry

Didn't get to stay need refund

2/10

Poor

21 Jan 2025

Donnie

The rooms were dirty wallpaper was coming off cobwebs hanging from the ceiling I would not want to stay there again

2/10

Poor

30 Dec 2024

TYLER

Was laying down for not more then 10 minutes and a cockroach went a cross the tv And tried to hold my refund this should be a crime, well it is one but no one seems to care

2/10

Poor

22 Dec 2024

Joseph

Roaches on the wall. Dirty towels in the room. Filthy linen on the bed. Junk strew about the property.

Leisure Self

2/10

Poor

21 Dec 2024

Chelsie

Super nasty beds weren’t clean floors any

2/10

Poor

15 Dec 2024

AMANDA

Horrible

This place is horrible I would rather stay in my vehicle as it would have been a better stay and cleaner. Pure trash environment please do don’t stay here ever, you would rather stay in a snowstorm then this place

Business

2/10

Poor

10 Dec 2024

Linda

Hotel hell

Horrible place to stay

Friends_and_family Friends

2/10

Poor

06 Dec 2024

Verified traveler

My girlfriend and I were in town for a Pool tournament and we went to check in and the clerk charged my card then asked me to go check two rooms to decide which room we wanted. After reviewing the 1st room (107) I immediately knew this was not somewhere my girlfriend and I could stay comfortably. The floor was nasty, stained and filthy like something had been killed in there. The bathroom was also not cleaned. The bed looked very unstable and uncomfortable, the smell of the room was grotesque. Americort, Johnson City...DO BETTER!!!

Partner

2/10

Poor

18 Nov 2024

Nicole

The lady at the desk was rude has hell. Kept hanging up the phone on me three times while I waited outside. The room wasn't the one I had purchased. It was clean at all gnats was flying around while we was in the bed. Lights in bathroom didn't work bathroom door didn't close.

Partner

2/10

Poor

11 Nov 2024

Harleigh

Absolutely not

Had to change rooms twice. Made me walk all the way to the back to check it only for it to be completely dirty. The next room she made me check myself again just as far. This room had bed bugs and a body stain under the mattress.

Partner

2/10

Poor

28 Oct 2024

John

Bugs. Bugs. Bugs.

Hidden fees. ( and tried to get me to pay twice)

No towels.

Good location and cheap, but that’s about it.

Family

10/10

Exceptional

16 Oct 2024

Hannah

It was awesome

Business_and_leisure Pet

2/10

Poor

09 Oct 2024

Jc

Ridiculously scuzzy place, falling apart! We turned right around and ran out!!

2/10

Poor

03 Oct 2024

N Marisol

I did not stay at this hotel we cancelled the same day because it was dirty, not well maintained and a hurricane was on its way that did alot of flood damage around the area. Expedia is giving me a hard time to get my refund. I am not ever going to use Expedia after this. Customer Service was I did not stay at yhis hotel we cancelled the same day but Expedia is giving me a hard time to get my refund. I am not ever going to use Expedia after this. Customer Service was unprofessional and did not give details plus one guy in customer service there was rude to me, he mocked me and did not give details, plus one guy in customer service there was rude to me and mocked me. I am more upset with Expedia and how unprofessional they were with me as well as with Affirm.

Business Family

2/10

Poor

29 Sep 2024

Dillon

I was charged for a room but unable to stay and havent recieved a refund. The said expedia shouldnt have booked it when there was no rooms. How is that my fault.

2/10

Poor

15 Sep 2024

Aurora

10/10 would not recommend staying at this hotel. My husband and I checked in after booking a stay for a week, and we only stayed two hours. The bath tub was broken and leaking. There were roaches coming from behind everywhere. I mean everywhere, from under the fridge, under the dresser, from behind pictures above the bed. We went up to the front desk and checked out, explained why we were leaving, and they said they would email us a receipt of us checking out and refund our money to our bank. They never did that, instead I received a phone call from the manager a week later saying they were going to have to charge us for an extra day because we never checked out. It was an all around bad experience and I would not recommend anybody stay here.

Business Partner

10/10

Exceptional

09 Jul 2024

Dillon

It is a very nice motel and beautiful rooms

Leisure Partner

2/10

Poor

12 Jun 2024

Dustin

AC and electronic door locks didn’t work.

8/10

Excellent

12 Jun 2024

Timo

For $50 its nothing I can complain about.
But its an old hotel with a little shady area.atraces are wrapped in plastic - I assume because some guest have flees or something else.
If your just looking for a stay for a night and you wanna safe some money this property is still fine. But I would only go there as a group of men and never with women (they will probably feel uncomfortable there).

Leisure Family

10/10

Exceptional

11 Jun 2024

Brandy

I love it

Leisure Family

2/10

Poor

10 Jun 2024

Natasha

Bed Bugs!

Business Pet

2/10

Poor

08 Jun 2024

Keith

We could not stay. The rooms were not livable. I would like my money refunded.

Leisure

2/10

Poor

07 Jun 2024

Eric

This place is disturbing. 6 of us pulled in, having previouy made reservations. We were all given keys to our rooms, and were told go check out our rooms to see what we thought. Of the 6 rooms, one was recently remoded and pretty decent. The others were frightening. Stained draperies, holes and stains on the walls, linoleum floor buckling, poorly lit. My friend said it looked like maybe somewhere a murder would take place. And, we also witnessed a segment of America that is troubling. This place houses the poor, including children.

It should not be available for rent by the general public. It serves a different segment of the population.

Leisure Friends

2/10

Poor

19 May 2024

Kasha

NASTY this place looks like a drug house, disgusting is an understatement. People setting outside everywhere looked like they were drugged up The room was worse., upon entering the room smell like it had been closed and molded for years ,flip the light on and there was dirt and dust all over the floors all over everything no plug-in receptacles except for two in the bathroom and in the room, we only had one light. The TV didn’t work,we left the one lamp on and the bathroom lights in the event that there were roaches, which I’m sure there were but thankfully we didn’t see any. The Blanket-had burn holes in it from cigarettes. The sheets were stained up so we stripped the bed down to the bottom sheet and laid out three blankets that we had brought to cover the pillows and bed as to not have to touch any of that to sleep on. 10 out of 10 the nastiest hotel I have ever been in. The box spring had a stain looked like dried blood down the side and the mattress was like cardboard on springs. Sleep in your car before you sleep here it’s that bad. We did not spend the entire night. We left after sleeping a couple hours and checked out and went to a different hotel.

Leisure

2/10

Poor

30 Apr 2024

Josh

The state uses it as a homeless shelter and halfway house. Its not an acutal hotel and you will not be refunded your money. Do not book a room there.

Leisure Self

2/10

Poor

06 Dec 2023

Hisini

First it took me an hour to get a room I tried two different rooms they were dirty I already paid for the room so I had to stay the third room I went to look too good until I was ready to take a shower the sink was dirty the tub was dirty the map that you step on was dirty the bed was clean I look no bed bugs but no never again. And they had the nerve to ask for a deposit Smdh....

Business Self

2/10

Poor

04 Dec 2023

Matthew

Very nasty in every part of the hotel room canceled my stay when somewhere else

Family

2/10

Poor

19 Nov 2023

Mark

Don't do it ! Exact words from the clerk trying to get old computer system to work, \" no training and no time to figure it out cause I'm dealing with crack heads, cops and trying not to get shot\" Literally roaches on beds and in refrigerator. No rooms out of 300 worth staying in, I looked at 5 of them. Only good thing about them not being condemned is all the homeless folks living there. Would post pics if it let me.

Leisure Self

2/10

Poor

06 Nov 2023

Mildred

Absolutely would NEVER recommend this hotel. Staff is rude, the property is dirty. After we got our room key and finally found our room since the hostess gave us wrong directions, we were hit with a VERY strong scent of bug killer when we opened our door. There were dead bugs in the bath tub on the sink area and by the tv we turned right around and left. When took the key back to front told her we could NOT stay there all she said was ok. Very unproffesional!!

Leisure Family

2/10

Poor

17 Sep 2023

Beth

Bugs were crawling on the floor and furniture. Tile broke in shower as well as mold. Carpet was filthy. Did not stay!!!!!

Leisure Partner

2/10

Poor

17 Sep 2023

Brenda

Didn't get to stay because of a maintenance issue. Had no room on race weekend & not enough money to get a room elsewhere. It was going to cost over $300 for a room elsewhere

Leisure Family

4/10

Poor

15 Sep 2023

Ashley

Cheap place to stay if u doing monthly but not to clean

Friends_and_family Friends

2/10

Poor

06 Sep 2023

Beatrice

They cancelled my reservation said they didn't have a room

2/10

Poor

13 Aug 2023

John

They called and cancelled last minute I was literally in the parking lot when they called

2/10

Poor

25 Jul 2023

linda

When I arrived, lady said no rooms available. When I made the reservation it said it was the last room. Lady said she tried to call, but I do not know why she could not get through. This hotel is a long distance from the interstate, so I was quite disappointed in driving all that way for no room. We went to the next town and got a room ok. I will be reluctant to use your service again.

2/10

Poor

18 Jul 2023

Ian

I reserved a pet friendly room online, upon arrive I was informed no pet friendly rooms were available, so after an already long drive I had to find accommodations elsewhere.

Leisure Pet

2/10

Poor

30 May 2023

Donald D

Facility should be condemned. Rooms smelled, no towels in room. Bed stunk, could only find 1 channel on TV which didn't fit on its stand. Room felt unsafe, and it would take no effort to bust the door off its hinges. Had to cancel reservation and find a hotel that had all the things that made my stay feel safe and secure.

Amercourt is set up more for homeless or vagrant people who don't mind having rugs all frayed and stains throughout the room. No towels, no hangers for clothes, and about 1/4 of a roll of TP. I will never ever go to or recommend Amercourt to anyone.

Leisure Self

2/10

Poor

27 May 2023

Diana

Very shocked at the condition of this property. I thought I could just slip into clean sheets since everything else was dirty, but even when I pulled down the bedding, it was stained. There were so many signs this place hadn’t been cleaned- to include sunblock and fruit stickers on the lamp and wall, crumbs on top of the microwave, and pubic hair on the toilet. I only lasted about 10mins and left. Waiting for the manager’s response about a refund still…

Leisure Self

4/10

Poor

14 May 2023

Sarah

Did not like the rude staff that acted like they were police officers or the owners of the property. Amanda is the worst staff any company could employee and you wonder why you lose business it's that b***h. She needs to be let go.

Leisure Friends

2/10

Poor

02 Apr 2023

Julie

Had no room after reservation got there and no room

Leisure Partner

2/10

Poor

24 Mar 2023

Michael

Stay away

Hit me with a 50.00 deposit which still hasn't come off my card. Room had roaches.

Business

8/10

Excellent

27 Nov 2022

Rita

Bed was comfortable to an extent, they didn’t clean room while we were there, didn’t bring clean towels daily. Staff was very friendly and accommodating.

Leisure Partner

4/10

Poor

18 Oct 2022

Verified traveler

It was not… what I expected to see at all. It isn’t anything to look at-in fact you really wouldn’t want to look at it. It was a ‘smoke-free’ room but it reeked of smoke. And mold i think? There was blood on the bathroom door too.
Positives though- it was nice and quiet, that’s something I suppose.

Partner

2/10

Poor

10 Oct 2022

Mario

Upon arriving, the person in reception asked me to check the room first if we wanted to proceed. The room was dirty, with holes in the walls, strong smell of tobacco. We left immediately.

Leisure Partner

2/10

Poor

01 Oct 2022

David

Nothing

Business Self

2/10

Poor

23 Feb 2022

Marshal

This was probably the most disgusting place I’ve ever stayed at. So gross that I didn’t remove my shoes and left in the middle of the night

Business

2/10

Poor

01 Feb 2022

Michael

It wasn’t a great stay

Business

4/10

Poor

26 Jan 2022

Joseph

I needed a cheap hotel last minute. Well you get what you pay for. I knew it was not going to be a luxurious hotel but the water was hot and the heater worked.

Partner

2/10

Poor

20 Dec 2021

Dwayne

Easy access to stores and main highways

Business Self

2/10

Poor

08 Dec 2021

Chazda

Mild I’m the room. Stuff falling off the walls, wall paper hanging down

Business_and_leisure Family_with_children

2/10

Poor

04 Dec 2021

Chazda

Our room had mold in it and was very run down. The heat didn’t work and shelf’s were falls off the walls

Business Family

4/10

Poor

25 Oct 2021

Michael

Hazardous to Health

This place should be razed and start over. Great location. Had better accommodations in Somalia.

Business

4/10

Poor

18 Oct 2021

Sanford

the room was dirty, the floor was sticky...the housekeeper said she had to steal the flat screen tv from our room for another room that had a non working tv..then she had to find a box tv in storage for our room...the light in the room didnt work, that's why the maid had to come back and to bring a clicker for the box tv....it was not the room we booked...this one didnt have a cooktop or microwave

Leisure Partner

2/10

Poor

09 Oct 2021

Verified traveler

The room smelled so bad that we could not even walk in it...it smelled strong like cat urine

Partner

2/10

Poor

25 Aug 2021

Verified traveler

Cheap but not nice.

This place needs to be updated and cleaned. It was scary to see the condition of the room and the building. Lots of carpet stains,broken sink, holes in walls, holes in the tile of the shower. The room smelled like smoke. We did not even stay here had to leave.

Business

2/10

Poor

25 Jul 2021

Verified traveler

We did not stay the roof was falling down the t it was awful I would even rank it a Star

I wouldn't recommend my pet dog to stay there

Leisure Family

2/10

Poor

24 Jul 2021

Danny

3 star? MORE LIKE 1 STAR HOTEL

Place was very uncomfortable and clean. Ended up not staying because of thenuneasy feeling the entire place brought. Room was supposed to be nonsmoking and as soon as you walked in the room smoke smell hit you right in the face.

Self

4/10

Poor

21 Jul 2021

Verified traveler

Staff there was cool. Room was in disrepair.

2/10

Poor

18 Jul 2021

Verified traveler

I booked through Expedia. Didnt get in until 2am and they had given away my room.

2/10

Poor

13 Jul 2021

Verified traveler

Came to the area to enjoy the devils bathtub and other natural beauty but do yourself a favor and pay a few more dollars and go somewhere else, this place is a real 💩💩 hole

Leisure

2/10

Poor

13 Jul 2021

Verified traveler

I had a reservation and when I showed up after driving 800 miles to get there, they didn’t have a room for me. They never called to tell me either. Now it’s 7 pm and I have no where to stay. Unprofessional. Inconsiderate. And the staff didn’t care. She said, “ Oh, I guess I’ll call everyone else who has a booking and there are no rooms available.”

Business_and_leisure Self

4/10

Poor

26 Jun 2021

Verified traveler

we could not stay at this hotel because it only had two rooms for us and they smelled like smoke. these rooms were to be smoke free. We have to ask for a refund and we have to find another hotel to stay in.

Leisure Family

2/10

Poor

25 Jun 2021

carrie

HORRIBLE

Dirty, room not ready to check in, had to wait until staff finished “cleaning”, sketchy area with broken down vehicles in parking lot, non working toilet. Was told there was no other room they could move my family to and no maintenance man available. Still waiting for refund. The man behind the desk was friendly but the woman was very rude and upset when we told then we would not want to stay in a room with a toilet that would not flush.

Friends_and_family Family

10/10

Exceptional

22 Jun 2021

Verified traveler

10/10

This is a nice hotel, got to spend time with my lovely gf in a clean comfortable environment.

Partner