Name: Super 8 by Wyndham Kingsport /I-81
Address: 1238 West Shipley Ferry R, Kingsport, 37663, US

10/10

Exceptional

22 Jul 2026

Courtney

I’d stay here again ⭐️⭐️⭐️⭐️⭐️

8/10

Excellent

11 Jul 2026

KEVIN

Staff was friendly, room worked (frig, microwave, etc.), free breakfast was sufficient (coffee and yogurt for myself). Parked outside the unit door. A bit noisy, otherwise, for the price it was great. Will use them again if needed (wife approved statement).

Pet

6/10

Pleasant

10 Jul 2026

Jerre

It was okay. No door gasket. I could see light coming in under the door.

Self

2/10

Poor

10 Jul 2026

Tiffany

THIS HOTEL WILL STEAL FROM YOU. AND THEN TELL YOU, THERE'S NOTHING THEY CAN DO ABOUT IT. They charged me at 9:30 p m and then again at 4:36am. Then, when I addressed it in the office, they told me there was nothing. They could do even though the payment was still pending, and they hadn't sent it completely through. So I spent hours on the phone with my bank for them to tell me that the hotel has to reimburse me or finish the charges.So I could dispute it that way.

Breakfast? Waffles and yogurt that's it. Something extremely watered down.They tried to pass off as apple juice.

Also, there's people walking around all night.Keeping you up, and it's right next to the highway.And there is no type of sound barrier.

There is nothing, and I mean, absolutely nothing available on the television, except for sports.

Self

10/10

Exceptional

28 Jun 2026

Jared

Staff was very communicable and nice!

8/10

Excellent

15 Jun 2026

Walter

Things were pretty clean.
Nothing to complain about with the room.
Breakfast - wouldn't count on it. Only had those make-your-own waffles (which were good) and yogurt. Coffee from a machine.
Nothing within walking distance.

Generally all was ok, except that I got charged twice. I had pre-paid on Hotels.com and entered my check-in info. When I got to the motel, they didn't seem to have any of that info. And then, after I was in my room, I got a credit card notification that the motel itself had charged it. I went back to get it corrected and the staff person was very nice about it and set up a reversal. I assume just an honest mistake, but apparently it takes 5-7 days to show up on my account.

Self

8/10

Excellent

04 Jun 2026

Teresa

It was a good value, its an older hotel that has some updates. The room was clean, but there are lingering smells of an old hotel. No bugs, quiet, and clean sheets/towels - that's a win in my book! This was a 1 night stay on a weekend.

Family_with_children

8/10

Excellent

15 May 2026

JF

Very clean spacious for the value. Unfortunately a bit of noise from the closely 81

Family

8/10

Excellent

10 May 2026

Ricky

Great

10/10

Exceptional

24 Apr 2026

Brian

Breakfast could have been better. Only had waffles and yogurt.
Cereal would have been nice.

Self

8/10

Excellent

19 Apr 2026

Timothy

Nice well maintained budget motel. Nice breakfast.

Self

10/10

Exceptional

13 Apr 2026

Joanisha

Everything was clean smelling good

Self

8/10

Excellent

12 Apr 2026

Carl

Checkin was smooth and he was super friendly. Rooms are remodeled and nice. The shower was warm with good pressure! Breakfast was limited but included waffles! Good place for a very fair price.

8/10

Excellent

10 Apr 2026

Austin

.

6/10

Pleasant

19 Mar 2026

Johnny

The room was clean, and parking was convenient.

Partner

10/10

Exceptional

12 Mar 2026

Michal

😊

10/10

Exceptional

06 Mar 2026

Maureen

Room was very clean. Front desk staff was exceptional!

Partner

2/10

Poor

14 Oct 2025

Lisa

Don’t stay here!

We did not stay. They gave us two different rooms to look at. There were live roaches, bed bug casings on the bed, food in the fridge, dirty sheets/pillow cases and the room was filthy. The door lock was broken. Do not book this place. It looks nothing like the photos on Hotels.com.

Partner

2/10

Poor

16 Sep 2025

Irma

Room was incredibly dirty. Dirty and stained sheets and towels. Bedspread had cigarette burns. Looks like families were living there. Broken down cars in parking lot. Did not appear to be a safe area. Most disgusting stay ever.

Leisure Friends

2/10

Poor

03 Aug 2025

Shelby

This was one of the worst places I've ever attempted to stay at!! The stinch was horrible! Room was dirty and they had ROACHES!! I went to the feont desk to checkout and said \"I'm out of here, that it was infested with roaches\", lady said \"sorry\".. thats all I got. Now I'm fighting for a refund!!

2/10

Poor

11 Jul 2025

Charles

The front desk people were nice but the rooms have very worn furnishings. The bath towels and wash rags are dirty. The sheets on the beds were dirty - specks of dirt and stains in the room I was first assigned. I requested and received a second room which was cleaner but still run down and this second room smells of tobacco smoke. There will be no shower for me in the morning and very little sleep because of the unsanitary conditions. I sure hope I don’t get bed bugs or some kind of an itch. I was told that the only thing being offered for breakfast was maybe coffee, so no free breakfast. Met a boy and his dad who have been living in the motel for several weeks - probably at taxpayers expense. The parking lot looks like it’s a homeless camp in a couple of areas. Cheap price for a room but I see why. I will never stay at a Super 8 again. This company and this motel should be ashamed of its self. I’m embarrassed and would relocate to a better motel but I would lost the money I paid. Total waste. Very glad my wife is not here to witness this. 3rd world for sure. Wish I could get my money back.

Leisure

4/10

Poor

08 Jun 2025

Heather

Over the years we have stayed here and never had a major issues until this time and we will never stay again. We have always known it was an older place and for the price was never that bad and did what we needed for one night but no more. Checking in was easy other than being told that we couldnt get a second key because they were out. The parking lot was basically empty but you dont have extra keys? Then we decide to get the beds ready for when we are ready and was absolutely disgusted. The sheets had NOT been changed. Whoever had been in those beds before we DIRTY. There was dirt and hair god knows what else all in both beds. When we went to front desk they asked if everything was dirty or just the sheets and then proceeded to just give us a new set of sheets for each bed. One of the pillows was moldy. If it wasn’t so late and we had another option we would have left. (Yes I know we always have the option to leave but at this point we were just ready to sleep-or attempt to) Thankfully I bring my own pillow. The shower had not been cleaned either with hair sticking on the side of the tub. We will never stay here again. I have a video and picture and nothing was offered to rectify other than changing our own sheets

Family

2/10

Poor

04 Jun 2025

Elizabeth

Roches, roaches every where. Even aft,stains on beading, no bathroom door. Hired help pleasant n helpful. Breakfast coffee only. Horrible experience. My husband served all over the world. It gave him the heebie-jeebies. It was the grossest place I've ever been in my life. It was so late at night. We had no alternative but to stay here . Roach spray didn't even keep the roaches away. I don't know if hotel.com even bothers to do what they're supposed to do if this is what I found.

Friends_and_family Family

6/10

Pleasant

17 Mar 2025

Robert

Scraggly

Not the worst place but subpar. I stay in budget motels dozens of times a year, many in this region. So no illusions about what to expect at this price range. But there are far better choices in the area for less money.
PROS -- Decent-sized rooms. Solid TV and channel selection. Not too noisy.
CONS --
-Not very clean. I'm a single guy with not real high standards, but a half-eaten chicken still in the fridge from a previous guest? Dirty floors are typical in this price range but this was worse than most. Chipped paint and chunks out of walls in and out of the room. Cigarette butts all over the property. Scraggly bordering on scuzzy.
-Missing some basics. No coffee maker in room, which is not rare, but no plastic cups or ice bucket either. \"Breakfast\" is predictably not much.

In general, the property is not well kept up. I won't be back. Not sure I'm allowed to put this in a review but I mentioned there are much better options. Two jump right to mind: the Super 8 on Roan St in Johnson City, 20 minutes south, is so much cleaner, friendlier and just a much more pleasant place to stay. If that's too far off I-81, then just up the road in Bristol is the Arcadia Inn. Again much cleaner, well-provisioned and happier. Neither are perfect but believe me, they are much better choices. Both are almost always cheaper too.

So this place is OK for a tired traveler with low expectations. But a little ways away are much better options

Self

10/10

Exceptional

14 Feb 2025

wilfredo

I have no idea

10/10

Exceptional

29 Dec 2024

Gloria

It was right off of the highway. Plenty of restaurants up the road. Room was clean. Went to office to ask for toilet paper. Wanted coffee and they made some

Leisure

2/10

Poor

28 Oct 2024

Maxime Billy

Great staff. This is america.
If you need the hilton, go there. This is budget hotel and does the job if you aint a princess

2/10

Poor

13 Oct 2019

Verified traveler

The property is undergoing \"rejuvenation \"....the outside is a mess with various odd jobs occuring. The front desk has no clue as to what room we were assigned to. The worse hotel experience of my life. We had two nights prepaid..
Left as soon as we could get out after the first night. The front desk could not give me a receipt because they had two different names registered in the room we were in..could not find our name in the computer. They should be closed down.

Friends_and_family Family

2/10

Poor

19 Sep 2019

Kevin

Rooms were dirty, premises were a mess, would never stay there again

Friends_and_family Friends

8/10

Excellent

19 Aug 2019

Verified traveler

The location was great. They are also doing updates to the hotel so dont mind that. Parking is the only thing I found to be hard. Its a small parking lot besides that i wpuld say 4.5 star rating.

Leisure Self

4/10

Poor

12 Aug 2019

Verified traveler

Renovations that were starting the next are WAY overdue.

Leisure Family_with_children

2/10

Poor

10 Aug 2019

John

Avoid

Facilities are very poor. Beds are old. Pillow are very lumpy. Building is under renovation so should improve. Grounds bad

Partner

6/10

Pleasant

30 Jul 2019

Verified traveler

motel poorly maintained, felt unsafe, but staff was very nice and helpful

Leisure Self

4/10

Poor

22 Jul 2019

Verified traveler

Desk clerk stated that they were renovating, still the rooms were very dirty and the areas for guests were in disarray. Would not recommend for a stay until after renovations were completed and then maybe still an if?

6/10

Pleasant

16 Jul 2019

Verified traveler

An excellent lady to check us in. Microwave didn't work. Blanket smelled like an unwashed rearend...

Friends_and_family Family_with_children

6/10

Pleasant

15 Jul 2019

Verified traveler

Ok for one night

The people at the front desk were friendly enough but I was charged wrong for the room. When I realized the mistake, they attempted to fix it but it does not look like it is fixed and is still wrong in my credit card statement. It was ok for the one night we needed it. The beds were clean and comfortable but the room itself was definitely not cleaned well. We found a bottle and 3 cigarettes behind the side table in a non smoking room. There was also dirt on the floor in the bathroom. Definitely would not recommend it as a destination but it was ok for one night.

Family

4/10

Poor

13 Jul 2019

Verified traveler

Location was good but maid service was poor and a lot of knocking on door at night by random locals

Leisure

6/10

Pleasant

08 Jul 2019

Verified traveler

Old,, looked like towels and sheets were dirty and stained. In serious need of updating

Business_and_leisure Self

10/10

Exceptional

01 Jul 2019

Rick

Baseball Tourney

Needed a room for 2 nights. No other hotels within 40 miles due to massive convention. Got one of the last free rooms, found out new ownership was there the same day we checked in. He was very helpful, friendly, very appreciative of our stopping. Cleaning service was very good, very friendly. Front staff very friendly and helpful. Neighborhood not the greatest, but hotel was worth staying at. I recommend it.

Family

8/10

Excellent

25 Jun 2019

Verified traveler

The staff were very friendly and inviting. They did not have the smoking room ready for me as as requested so I had to move to another room the next day that room the knob on the sink was broken off the toilet barely flushes do you had to hold it for a long time. There were holes in the curtains and a lot of dust I made a spill on the floor and wiped it up and you would not believe how dirty the floor was so the floors have not been mopped in a while. There was a bag of trash right next to my hotel room that stayed there the three days and then it was just laid by the dumpster instead of put in the dumpster there was also another bag of trash by the dumpster but not in it

Business Pet

4/10

Poor

24 Jun 2019

Verified traveler

Cockroaches in the room and kind if seedy customers.

Business_and_leisure Family_with_children

2/10

Poor

18 Jun 2019

Shanda

Less than zero

This is a low rent trash property with burn holes in the bedding. The Franchise name and jacked up rate due the Races at Bristol leads one to think this would be a good property. There was a nasty tractor-trailer anchored in parking lot very poor conditions

Partner

10/10

Exceptional

18 Jun 2019

Lance

friendly staff clean room just what we needed

Partner

8/10

Excellent

17 Jun 2019

Jennifer

Great service!

The staff is incredible. Evelyn at the front desk went above and beyond the call of duty. The check-in/out process was easy. The beds are terrible. We could feel the springs in the mattress all night.

Family

2/10

Poor

15 Jun 2019

Gary

Don't Ever Stay Here

Hotel is dirty, rundown and the owner was incredibly rude!

6/10

Pleasant

01 Jun 2019

Verified traveler

Furniture needs updated...Needs a total redue to get to the next level. Furniture worm. It was clean though..

Leisure Self

8/10

Excellent

27 May 2019

Verified traveler

Pool was not up and running ,,,, , , ................

Leisure Family

2/10

Poor

27 Apr 2019

Verified traveler

The hotel look like it was closed up for a while. We had another person staying there tell us it was new owners. Under what I had seen it needs to closed then reopen after remodel is done and inspected. The room we was in was a non-smoking but it had a odor of cigarettes. The curtains had holes in them. Our bed cover and chair at table had burnt holes from cigarettes. When I went to use the faucet on the sink the knob came off no screw to hold it on. Toilet ran water all night. Water spout in shower water sprayed out the sides when you turn on the shower. The white towels was not clean. The pole lamp the socket the bulb screws into was broken it just hung by the cord. To top it off the cleaning lady came knock on our door and ask if we needed anything. Is it not obvious clean towels. So we told her towels her response was \"Ok take yours and throw them out here on the concrete walkway by the door.\" She brought back some more not even folded and hand them to my spouse. The stairs to get to where our room was is so dirty look like they have not been cleaned in years. Concrete had large chips in it an drag marks from something on it. Paint or texture on building was peeling real bad. We could not get in our room with the room key after we returned from apartment hunting. Went to main desk was told it might of been near our credit cards or weather. WE HAVE STAYED IN OTHER SUPER 8 HOTELS BUT THIS WAS JUST DOWN RIGHT DISCUSSING. I WILL GO TO OTHERS BUT NOT BACK TO THIS ONE.

Partner

4/10

Poor

15 Apr 2019

Paul

clean but worn out

clean but warn out

4/10

Poor

08 Apr 2019

Verified traveler

We asked to have our room cleaned sunday, while we were out. The beds didnt get made, bathroom wasnt cleaned, none of the counters were wiped down. We had black ants in the room, from day one.

Friends_and_family Family

2/10

Poor

01 Apr 2019

Verified traveler

Holes in sheets, dirty room, drove in from Texas and totally exhausted. Slept in my sleeping bag from personal truck. Loud commotion outside. Do not recommend and will not return. Only able to get 3 hours of sleep before leaving. Horrible experience

Business_and_leisure Self

6/10

Pleasant

31 Dec 2018

Verified traveler

Quick check in process and pleasant staff. Rooms were clean.

6/10

Pleasant

30 Dec 2018

Verified traveler

The beds were not comfortable, so didnt sleep much.

6/10

Pleasant

10 Dec 2018

Erika

Gross dirty in need of repairs and cleaning

This hotel is very old. They do not keep it clean or up to date. There were holes in all the blankets, curtains, and sheets. The room floors were very dirty. They do not have cots as they advertised they do. I had requested one in my reservation and found out when we arrived they don't have what they advertised. The breakfast room was filthy. The employees use the place to have family meals. The check in went smoothly but the employees were to busy with their children to wait on anyone or offer any help. I was glad I brought cleaning supplies, towels, and linens because they provided supplies were unusable or nonexistent. We will not stay again.

Family

8/10

Excellent

27 Nov 2018

Verified traveler

staff is great, but hotel pretty beat up overall would stay again but if you are a picky person don't recommend.

10/10

Exceptional

26 Nov 2018

America

I like that was quiet. The room was clean. Have everything you need. The people that work in there was very nice.

Friends_and_family Family

8/10

Excellent

26 Nov 2018

Dave

Clean ,friendly staff,great location located just off the interstate

Leisure Family

8/10

Excellent

06 Nov 2018

Rick

Comfy and Toasty

Comfy toasty room.Good shower pressure and hot water

Family

8/10

Excellent

04 Sep 2018

Lesa

We just needed a place traveling home it was perfect quiet and nice little breakfast
Friendly staff clean room

Family

4/10

Poor

27 Aug 2018

John

Crickets and other crawling bugs.
Breakfast was crappy

6/10

Pleasant

24 Aug 2018

Verified traveler

Need to update and cleaner. Need to have more need two towels in a room.

6/10

Pleasant

23 Aug 2018

rock

for the price ok, nothing special, staff friendly and helpful, building older in need of renovation, beds and linen need replacing, air condition very loud

8/10

Excellent

19 Aug 2018

Verified traveler

Only half hour from motor speedway. Place is kind of run down.

8/10

Excellent

16 Aug 2018

April

The beds were not comfortable at all. Overall the location was perfect right next to 81

Family

6/10

Pleasant

31 Jul 2018

DB

OK for quick stop off of the highway.

Room was clean and acceptable, however outside of motel needs updating.

8/10

Excellent

30 Jul 2018

Tammy B

Great Room at Great Price

I know this area because I'm from Kingsport. I knew what to expect, but some who have never been here may find the area to be less than desirable. It's a short driving distance to anything you need. So if you're not planning to spend a lot of time at the hotel, which we didn't, it's a great place to stay. The rooms are clean. We asked for extra towels and we got them. The staff was friendly and the continental breakfast was nice, though not elaborate. We did order a roll-away bed on the website, but were told when we got there they don't have any. I think they're still under renovation, so hopefully they'll get everything up-to-date soon.

Family

8/10

Excellent

20 Jul 2018

Tim

Nice clean motel right off the Interstate with plenty of food options nearby!

4/10

Poor

07 Jul 2018

Sarah

Well the cleanliness of the place was not great. The pictures for advertisements looked way better then the what we pulled up to. No good place to walk my dogs the grass was.almost knee high scared me.to walk into it. The hotel room was very moist I don't get it. It was like have dew all over your room. The curtain wouldn't shut all the way had to get up on a chair to fix it. Cigarette burns all over the linens. And there was shampoo bar soap but no conditioner strange. I probably would never stay again. The room made me feel dirty.

8/10

Excellent

15 Jun 2018

Verified traveler

Older hotel but clean. Had refrigerator, ironing board,microwave. It suited our one night stay.

8/10

Excellent

19 May 2018

Jitendra

Rooms should be cleaner. Found dirt under the bed.

All else was average.

4/10

Poor

28 Mar 2018

Verified traveler

The Hester was broken it was a cold night and all three rooms we had were cold and the heater did not manage to heat them up to comfortable temperature

2/10

Poor

29 Jan 2018

Duane

It sucked

Family

4/10

Poor

01 Dec 2017

Storm

Making an effort but not enough

The reviews I read were all over the place, I should have listened more to the poor reviews.
The first room we were assigned (I asked for another) was AWFUL! Ugly dirty walls and floors. There were dead bugs between the nightstand and the beds. There was a giant piece of metal sticking out from the size of the dresser and the bathroom was unspeakable.
Since I made my reservation on Expedia, I couldn’t get a refund so I was stuck.
So I went back to the front desk and asked for a new room and explained my grievance. The man at the desk was apologetic and gave me a new room and asked me to go check it out before committing.
It was definitely better. Looked like it had recently be redone. Fresh paint, nice floors, new tv, thick comfortable mattresses and no dead bugs! So I took it.
There were still problems tho. It wasn’t until getting read to go to bed that I saw how awful the bed coverings were. The blankets were stained and had burn holes. There was a coffee maker with no pot, just a styrofoam cup upside down in its place. The WiFi didn’t work, and there was no shower curtain! I was so tired and had to get back on the road early in the morning so I just skipped the shower. My stay at Super 8 in Fort Smith the night before was great, that’s why I took the chance to book here. Bad choice. It is apparent that they are trying to improve but they have a very long way to go. Unless you are one of the lucky ones to get a newly remodeled, fully finished room, it’s a dump.

8/10

Excellent

27 Nov 2017

Christina

Decent hotel, bargain price.

Staff was very welcoming and pleasant spirited. We stayed on the lower level in a double bedroom, within distance of the main office. Room was clean, bathroom had great lighting and water pressure, and tv was 1080i flat screen.
The beds were worn and uncomfortable to sleep on and the pillows were extremely flat. We requested extra pillows and received two (we needed four to accommodate everyone).
Hotel was located right off i-81 and a short drive away from a strip of restaurants and entertainment. Facility was fairly quiet, the exception was the cleaning staff blaring rap music until 5pm.

4/10

Poor

23 Aug 2017

Verified traveler

Not statisfied

The rooms were not ready, one room was still occupied when we open the door, the room cleaning staff was helpful, but did not sweep or mop the room floor for our three day stay.

The Hotel also charged my Citi credit card which was used to hold the rooms. The rooms were paid for as two individual rooms, by myself and an other person who I held the room for. Would like my $335.52 back.

Not happy with stay.