Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Holiday Inn Johnson City

Kingsport - TN · United States

101 West Springbrook DriveView location

8.0/10Excellent837 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.2/108.2
Condition7.8/107.8
Location8.6/108.6
Neighborhood8.6/108.6
Quality7.4/107.4
Value7.0/107.0
Amenities7.8/107.8
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Hotels with spa
  • Pet friendly Hotels
  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Johnson City

The Holiday Inn Johnson City welcomes you to the heart of Tennessee's captivating blend of nature and small-town charm. Conveniently located off I-26, our hotel offers easy access to the Tri Cities area and local attractions, including the Hands On! Museum and vibrant downtown Johnson City.

Business travelers appreciate our proximity to the Johnson City Medical Center and major corporations like Siemens. With 11, 000 sq ft of meeting space and a fully equipped business center, we can accommodate your corporate needs.

Leisure travelers can enjoy our outdoor pool, fitness center, and on-site Reflections Restaurant & Lounge. As the largest pet-friendly hotel in the area, we welcome your furry friends too.

Read more about this hotelShow less

With a stay at Holiday Inn Johnson City by IHG, you'll be centrally located in Johnson City, within a 10-minute drive of East Tennessee State University and Johnson City Mall.

This hotel is 2.3 mi (3.7 km) from Liberty Bell Complex and 2.9 mi (4.6 km) from Franklin Woods Community Hospital. Make yourself at home in one of the 206 guestrooms featuring refrigerators and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.

Planning an event in Johnson City? This hotel has 11001 square feet (1022 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 27 Pet max weight (per pet) in lb is 60 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • The seasonal pool will be open from April to October.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 35 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Johnson City Mall 1.6 km / 1 mi
Franklin Woods Community Hospital 3.5 km / 2.2 mi
Liberty Bell Complex 4 km / 2.5 mi
Freedom Hall Civic Center 4.4 km / 2.7 mi
Boone Lake 4.9 km / 3 mi
Winged Deer Park 5.5 km / 3.4 mi
East Tennessee State University 5.6 km / 3.5 mi
Austin Springs Spa & Salon 5.8 km / 3.6 mi
Johnson City Medical Center 6 km / 3.8 mi
Founders Park 6.1 km / 3.8 mi
Yee-Haw Brewing Company 6.2 km / 3.8 mi
Mountain States Health Alliance Athletics Center 6.4 km / 3.9 mi
Tannery Knobs Mountain Bike Park 6.4 km / 4 mi
Tweetsie Trail Trailhead 6.7 km / 4.1 mi
Johnson City Family Skatecenter 7.1 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 206
  • Number of floors (main building): 6
  • Double rooms: 111
  • Suites: 1
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
Show 34 more facilities & services
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safe
  • Lift access
  • Shop
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Printer
  • Business centre
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Game roomExtra charge
  • Hairdressing salon
  • Spa centreExtra charge
  • Non-smoking establishment
  • FitnessExtra charge
  • Horse ridingExtra charge
  • Bowling alleyExtra charge
  • Mini golfExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Holiday Inn Johnson City

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Johnson City

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 30 m²DBL.2D-NM

    Photos are not available for this room type.

    Holiday Inn Johnson City

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Johnson City

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Holiday Inn Johnson City

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 Bedroom • 30 m²DBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable12 photos

    Holiday Inn Johnson City

    DOUBLE PREMIUM KING BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Holiday Inn Johnson City

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable3 photos

    Holiday Inn Johnson City

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–5 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Holiday Inn Johnson City

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Holiday Inn Johnson City

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Johnson City

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Holiday Inn Johnson City

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Holiday Inn Johnson City

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 Bedroom • 30 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable2 photos

    Holiday Inn Johnson City

    DOUBLE Accessible-Queen Size Bed

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Johnson City

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 30 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable4 photos

    Holiday Inn Johnson City

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Bathroom
    • Hairdryer
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Holiday Inn Johnson City

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Johnson City

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Johnson City

8.0
Excellent
837 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.8 /10
Location
8.6 /10
Neighborhood
8.6 /10
Quality
7.4 /10
Value
7.0 /10
Amenities
7.8 /10
100 reviews shown
4/10
Poor
27 Jul 2026
Kristen
Never replaced towels took them but didn’t leave any. Pool was empty under maintenance middle of July . Never any coffee in lobby. Smelled musty and like animals
10/10
Exceptional
27 Jul 2026
Amy
Hotel was immaculately clean. Staff was very friendly and kind. Hotel room not only appeared to be clean but also smelled clean. They had the hotel room set to a comfortable temperature when we got there instead of it being hot and sticky. Check in and out were both smooth and simple. Will definitely be staying again if we ever venture back to Johnson City.
8/10
Excellent
27 Jul 2026
Rachel
We had a nice stay at the Holiday Inn for a baseball tournament weekend. Great location. We’d booked the property for use of the pool that we found out once there was out of order indefinitely. Also the moisture in the air in the rooms left our clothes feeling damp the whole weekend and a wet feel to the carpet. Overlooking that, the staff and amenities were great!
2/10
Poor
26 Jul 2026
Emily
It felt like this room was as humid as it would be if you were camping in tall grass right after a heavy rain in east TN. The sheets were wet, the carpet floor was so sticky, and my skin was wet. This was a nice hotel, but the humidity in our room was horrific.
6/10
Pleasant
26 Jul 2026
Jennifer
Rooms smelled musty and wound up buying an air purifier. Also booked a month ahead because of the pool and got there to have no pool as it was being resurfaced. Under the bed was so dusty. Had to ask for towels most days and sheets not changed the whole 6 days we were there. Would not likely return.
8/10
Excellent
26 Jul 2026
Mirella
I had somewhere to rest. Overall, it was okay. Can do better with cleaning and better ventilation/ fan for bathrooms. Hopefully they fix their pool.
8/10
Excellent
23 Jul 2026
Marjorie
Great location
2/10
Poor
20 Jul 2026
Benjamin
We had to change rooms as soon as we got there water was dripping down walls it was musky and hot in room. The next room was no better musky not clean broken shower will not be staying here again this was a awful stay I have asthma and allergies bad and woke up feeling awful coughing and wheezing there is bad leaking going on and it is so musky and moldy smelling how they have a 8 is shocking I give them a 6 or worse..
Partner
10/10
Exceptional
20 Jul 2026
Tammy
Beautiful property well maintained room just didn’t like the fact of not having breakfast without having to pay for breakfast
Friends
6/10
Pleasant
20 Jul 2026
Tessa
I wanted to like this property, but unfortunately between the loud fan that wouldn't cut off, the dog barking, the loud thumps and knocks throughout the night... The privacy curtains along the window would not shut either... so just sheer curtains against the outside which faced the hallways, which I could see clearly in..... along with the muggy carpeted room... I just wasn't happy. Felt very uncomfortable.
Self
8/10
Excellent
19 Jul 2026
Terrell
Pool was closed
Family
6/10
Pleasant
14 Jul 2026
Bence
Hotel is dated with old amenities. Our restroom door handle was jammed, and would lock us out.
Partner
10/10
Exceptional
14 Jul 2026
wayne
Everything was great except the pool was closed
Self
2/10
Poor
13 Jul 2026
Kenny
Room was filthy. I’m honestly disgusted and had to switch rooms. They were accommodating but I never got rid of that icky feeling from the first room. Never had an experience like this.
6/10
Pleasant
09 Jul 2026
Lisa
I picked this hotel specifically wanting to use the pool it said nothing about it being closed for maintenance when I booked my reservation. This should have been flagged somehow that was the main reason I chose this hotel and the pool was closed. I was very disappointed.
Self
10/10
Exceptional
08 Jul 2026
Brandon
Came in for a quick stop with the kids. The hotel was very friendly and clean. The one thing to note is because they have a resteraunt on site they don’t have free breakfast. That was a bummer for the kids but I was aware of it going in. Definitely recommend
Friends_and_family Family
8/10
Excellent
14 Jun 2026
Guy
It was clean and quite
Partner
2/10
Poor
13 Jun 2026
Kimberly
This has been by far the worst experience I’ve ever experienced. They charged $100 for an incidental fee at check in, which they have not released back to me. I travel for work and stayed alone. I have tried numerous times to get someone on the phone to find out why they are not refunding my money and they put me hold and outright hang up on me. Very poor customer service and management. All together bad for business. I took photos as I do in every hotel I stay in just in case this happens.
Self
8/10
Excellent
28 May 2026
Myra
Everything was great. The room was really clean and I am pretty particular. My room had a decent sized refrigerator which came in handy. The fitness room was decent as well.
Family
8/10
Excellent
27 May 2026
Dakota
Friendly staff, pretty clean. Gap in the curtains that couldn’t be closed meant it never really got very dark. WiFi worked but not well enough to work remotely with video
10/10
Exceptional
27 May 2026
Doug
Great property !!!!
Amazing Staff !!!!
Really enjoyed Our stay !!!
Business Family
6/10
Pleasant
25 May 2026
Naomi
Shower curtain smelled sour. Stains in lots of places and needs some things fixed. Just ok.
Self
10/10
Exceptional
25 May 2026
Kevin
Great stay
Partner
8/10
Excellent
24 May 2026
Stacy
Location
Partner
6/10
Pleasant
20 May 2026
Darlene
Good location near family.
The cleaning products that were used had a very unpleasant smell throughout the hotel and my room. The room was very average and could have been cleaned better upon arrival.
The staff were all pleasant.
Friends
2/10
Poor
17 May 2026
Josh
Nasty rooms and the staff was horrible
Partner
10/10
Exceptional
17 May 2026
Matt
Everything was great but the mattress was a little old. Other than that no complaints. We always like staying with IHG.
8/10
Excellent
10 May 2026
Katherine
Good overall. Quiet even though a lot of cars in the parking lot. Staff was nice.
10/10
Exceptional
10 May 2026
Brian
Stayed here a few times and is always clean
8/10
Excellent
18 Apr 2026
Christopher
Yes
10/10
Exceptional
13 Apr 2026
Denise
Everyone was very friendly and helpful. Room was very clean and parking was easy and free.
Definitely will stay there again!
10/10
Exceptional
13 Apr 2026
Leilani
PARKING WAS NOT EASY. BUT ALSO THE HOTEL WAS FULL. THERE WAS A TRUCK WITH A BOAT THAT TOOK UP 10 SPACES. THERE WAS PLENTY OF PARKING FOR THEM IN THE SPACES PROVIDED FOR BIG RIG TRUCKS AND CAMPERS. THERE OTHER TRUCKS AND BOATS PARKED IN THE DESGINATED AREA. BUT THAT GUESS REFUSSED TO MOVE.
Partner
8/10
Excellent
12 Apr 2026
Cressida
Decently clean, but could definitely be better. But these companies(especially when owned by specific people) want to understaff to keep their profit margins high. On night 2 of my stay, no wash cloths were available. An inconvenience, but not surprising. The toilets(in rooms & lobby areas) take 3 to 5 business days to flush. I’m guessing some low flush feature to save money. That’s gross & ridiculous. The staff was great at the front desk!
Friends_and_family Family
6/10
Pleasant
08 Apr 2026
Erin
On
10/10
Exceptional
24 Mar 2026
Stephanie
Clean room, quiet
Pet
10/10
Exceptional
21 Mar 2026
Margherite
was fine
8/10
Excellent
15 Mar 2026
Evelyn
only stayed one night was a nice clean room
Family
2/10
Poor
15 Mar 2026
Vicki
My first room already had someone in it. My second room was by the stairs which I specifically asked not to be near. When I told the staff all I got was, “sorry, we will train our staff better “.
10/10
Exceptional
15 Feb 2026
debra
Great room, very clean
10/10
Exceptional
18 Jan 2026
Jason
Nice comfortable stay. Friendly front desk
Self
4/10
Poor
02 Jan 2026
Miriam
The toilet was not working properly. We had hair on our bed when we checked in. The staff was friendly and accommodating. Overall average but for the city, a little overpriced.
8/10
Excellent
14 Dec 2025
Immanuel
The staff was friendly overall, though a bit aggressive at first before becoming more accommodating. The space was nice and the room was comfortable, with clean white linens; however, there was an unusual odor in the room. I also noticed a small grass-type bug under the bathroom mirror, and the mold around the tub appeared to have been painted over with white paint.

The stay was okay overall. The lobby was excellent, and I appreciated the complimentary warm beverages and water. Considering the cost, the experience was acceptable for the price.
Business Family
10/10
Exceptional
04 Dec 2025
Abbey
Everything
8/10
Excellent
14 Nov 2025
Vytautas
Room was large and very clean. Staff very friendly. Only free Breakfast would’ve made it even better. But okay.
Leisure
6/10
Pleasant
11 Nov 2025
Regina
Staff was friendly when checking in. Was given first floor room with an adjoining door but was assured later that it was no longer an adjoining room. Could hear guests in other room at night talking through the door.
4/10
Poor
11 Nov 2025
Paul
We had no heat in our room the first night of our two-night stay.
Friends_and_family Family
6/10
Pleasant
09 Nov 2025
Traci
Hotel appears run down except for the lobby.
Partner
10/10
Exceptional
02 Nov 2025
James
The entire experience was wonderful and if I return next year I plan to return!
Leisure
4/10
Poor
27 Oct 2025
Rachel
Extremely outdated. The door to our room was the worst. There was no peep hole and it didn’t feel like it was securely closed. Not the cleanest hotel I’ve been in but also not the worst. Just really run down and doesn’t appear they have even attempted to update.
Leisure Family_with_children
2/10
Poor
26 Oct 2025
William

Horrible customer service

The front office staff was anything but helpful. We were double charged for our room and told too bad- take it up with somebody in billing the morning. When we addressed it with the front desk in the morning, not only did they not fix their error, we ended up with a third charge for the hotel room. I’m giving them 48 hours to get it fixed, but we will never stay at this hotel again and they need to provide training for customer service staff.
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
Ricky
Convenient, clean and comfortabl
Friends_and_family Family
4/10
Poor
18 Oct 2025
Richard
Could not turn off loud hvac fan. Hard bed that felt wore out. And fresh stain on the towel. Bottom ten worse hotel stays I’ve had.
Self
10/10
Exceptional
15 Oct 2025
Colby

Always great!

Love staying here when we go to the Bristol night race. Great place.
Friends_and_family Friends
10/10
Exceptional
12 Oct 2025
Cory
Easy check in and out. Room was clean. Quick overnight stay. Can't ask for more. Also pretty quiet.
Leisure Partner
10/10
Exceptional
12 Oct 2025
patricia
I am so disappointed in the hotel here. Our room 206 had mold in the shower and sink area. The lobby was great. Area good. Staff good. Breakfast cold and no plates. Food cold and has to pay for it and for sure basic food. I have photos to show.
Leisure Family_with_children
10/10
Exceptional
11 Oct 2025
Cheryl
Parking was easy and safe, staff was friendly and the hotel is beautiful!
Thank you
Partner
10/10
Exceptional
06 Oct 2025
Chetter
Everything was clean and quiet. However, the doors need to be redone because they do not completely go to the floor. You can see light underneath and hear noise. I had to put a towel down.
Business Self
4/10
Poor
05 Oct 2025
Robert
Dated hotel that could use a refresh. Shower and sink did not drain well. The tub would fill
With standing water as you showered. Mismatched appliances in the room. Windows were very dirty. The bed was not comfortable as the mattresses were not very cushioned. Front end staff was pleasant with check in/out being quick. Parking was sufficient.
Friends_and_family Family
8/10
Excellent
04 Oct 2025
Christopher
Overall adequate, but not great. Because we brought our dog, we were assigned a room on the pet floor. We were charged a daily $35 pet fee, the room smelled from previous pet occupants, and didn’t appear to have been updated in many years. (No USB ports!). Calling for room service or even takeout from the restaurant was impossible. Calls to the front desk were redirected to room 410. The staff we saw were friendly, but I think too few in number. (No one in the lounge or restaurant at 8PM so I went elsewhere.).

The location is good, public areas are nice, and what staff they have are commendable. But management needs to “up there game”,especially in accommodating pet patrons.
Business_and_leisure
10/10
Exceptional
02 Oct 2025
Traci
Room was very clean. The bed was comfortable. The lobby was very inviting and clean.
Leisure Partner
6/10
Pleasant
01 Oct 2025
Carl
Room needs some attention in updates and dirty room.
Leisure Family_with_children
10/10
Exceptional
28 Sep 2025
Terry
Nice motel….
I would highly recommend this motel to travlers.
Leisure Self
6/10
Pleasant
18 Sep 2025
Thomas
Too slow shower drain and some kind of biting bugs
Leisure Friends
4/10
Poor
16 Sep 2025
Andrew
Overall pretty dirty and in need of updates.

Bedding had an unwashed smell and visible stains on top cover

Carpeting needs to be replaced, several large stains, elevators need cleaning and replacing of floors

Business Self
6/10
Pleasant
14 Sep 2025
justin

Decent stay for Bristol race weekend

Fairly clean hotel lots of parking. Our door needed to be fixed you basically had to slam it to close it. Also on a race weekend they could be a little more efficient checking people in.
Friends_and_family Family
10/10
Exceptional
14 Sep 2025
Harpal
Enjoyed using the gym and they had a nice water machine.
Partner
6/10
Pleasant
14 Sep 2025
Kerri
We stayed four nights and not once did housekeeping clean our room. They had plenty of opportunity to check as we were away from our room from mid morning until late evenings everyday. It was our responsibility to empty our own trash, and get anything we may had needed from the front desk. We even went as far as to put our bagged trash outside the room along with the used bath towels hoping they would get the hint the room may need to be checked. The towels were not restocked, trash liners were not replaced, and only had 1 roll of toilet paper. I guess like the old saying goes if you want something done you need to do it yourself.
Leisure Family
4/10
Poor
12 Sep 2025
Jeffrey
Will not stay again. Dirty & in disrepair
6/10
Pleasant
11 Sep 2025
Emilie

Do not recommend.

I travelled to Tennessee for work and stayed 2 nights at here. The room had a terrible mildew smell and in attempt to cover up the smell they had laundry scent beads in the air unit, it looked like there was blood on the curtain and air unit, and just generally not clean at all. I would not recommend.
Business Family
10/10
Exceptional
07 Sep 2025
Anthony
Basically brand new facility, great option
Leisure Self
4/10
Poor
04 Sep 2025
Patricia
Expedia says there is a hot tub. There isn't. I was double charged and have been trying for 3 weeks to get my money back!
Leisure Family
10/10
Exceptional
03 Sep 2025
Andrea
I have stayed here several times while visiting Johnson City and my daughter at ETSU. This is a very clean and nice hotel.
Leisure Family
8/10
Excellent
03 Sep 2025
Donna
Free breakfast would be nice.
8/10
Excellent
02 Sep 2025
Robert
Clean and pleasant property.
Staff was very helpful and friendly.
Business_and_leisure Family
8/10
Excellent
29 Aug 2025
Valerie
Clean hotel. Staff is great
Partner
8/10
Excellent
24 Aug 2025
Allison
The property was clean and nice. The hotel staff wasn’t very pleasant to deal with. Rude.
Leisure Partner
6/10
Pleasant
22 Aug 2025
Tim
no hot water, no microwave,
Business Partner
10/10
Exceptional
18 Aug 2025
Joshua
Nice
Leisure Self
10/10
Exceptional
18 Aug 2025
Joyce
Great for a short stay and conveinient to ETSU.
6/10
Pleasant
07 Aug 2025
Chris
I enjoyed how quiet it was during the entire stay. The breakfast was okay, but nothing to write home about. The TV cut on but the cable never came on.There was a vent cover knocked down under the sink in the bathroom that made it seem like something might crawl out of there at any moment. The room was a little dated, but overall served its purpose.
Business Self
6/10
Pleasant
05 Aug 2025
Mark
The elevator I was on got stuck. I was in it for 10 minutes before maintenance got me out. They could have offered me something (breakfast voucher, drink), but only water. The safety lock on my room door was missing the other half, so it was useless. The AC in my room was loud and did not cool very well. The area is good, the room was clean, the bed was comfortable, but overall not a good experience.
4/10
Poor
05 Aug 2025
David

It was fine except for the cleanliness of the room

The place is fine. I wasn't happy about how clean the bathroom was at my arrival. There were hairs in the sink and on the toilet which made question how clean the rest of the room was. I guess I didn't get lucky with the location of the room either, on one side of the hotel the only view you get from your window is of a lower roof of the hotel. I thought Holiday Inn was a good chain to stay at. It was rated 8/10 and not cheap place to stay at for the weekend. I won't be staying there again
Friends_and_family Family
8/10
Excellent
05 Aug 2025
Zac
We asked for a crib at check-in and did not ever get one. We had a pack&play and our daughter just slept in that instead.
Leisure Family
10/10
Exceptional
04 Aug 2025
Verified traveler

Baseball at Bristol

Comfortable bed with soft and firm pillows to choose. Convenient to anything you may need, shopping, grocery , pharmacy, restaurants etc.
Internet service all around Johnson City was a bit sketchy hit or miss.
Partner
6/10
Pleasant
03 Aug 2025
Nick
The wooden clothes hanger in the closet had what appeared to be dried blood on it. Pretty gross.
Friends_and_family Friends
10/10
Exceptional
31 Jul 2025
humberto
Everyone was very nice and helpful
8/10
Excellent
22 Jul 2025
Erin
The hotel was nice, disappointed the pool was closed and that wasn't indicated on hotels.com. Also we requested a roll away bed which it said they had on hotels.com and at check in we were told they didn't offer them.
Friends_and_family Family
10/10
Exceptional
21 Jul 2025
Randall
Great place over all
8/10
Excellent
17 Jul 2025
Althea

Mixed experience.

The room was satisfactory. Secure door lock was missing. Shades had holes. AC was high, medium, low settings. Room was too cold. Outlets couldn’t hold some plugs. Otherwise comfortable though they skimped on tired supply. I was glad I spent only one night.
Partner
10/10
Exceptional
07 Jul 2025
Joe James
Very clean and very friendly and professional
Leisure Family
10/10
Exceptional
01 Jul 2025
Heather
Friendly staff, clean, & accommodating
Leisure Family
10/10
Exceptional
26 Jun 2025
Sarah Ann Haggard
We had a great stay. The staff was wondeful!
2/10
Poor
23 Jun 2025
Philip
Pay 150.00 for a room and no breakfast none go to our restaurant buy it 👎🤔🙁
Leisure
10/10
Exceptional
18 Jun 2025
Lonnie
Room was great comfortable beds felt like I was at home!
Leisure Partner
2/10
Poor
12 Jun 2025
Javier

Bad experience

Couldn’t get them to clean the room
Business
2/10
Poor
30 May 2025
Nora
Smells and noisy.
Leisure Family
10/10
Exceptional
29 May 2025
Tracy
Friendly staff and clean
6/10
Pleasant
26 May 2025
Susanne
Bathrooms need renovating. Front desk was very helpful.
Leisure Family
8/10
Excellent
23 May 2025
Darlene
Everything was excellent except for the exit/entry rear door. We had an event to attend and got back to the hotel at 11 p.m., parked near the rear entry and couldn't get back in.....had to walk all the way around to the front entry. Most hotels have a room key entry but this one did not.
Friends_and_family Friends
10/10
Exceptional
17 May 2025
Kenneth
The motel was close to where I was going.
Leisure Partner

Location & surroundings

Holiday Inn Johnson City
101 West Springbrook Drive, Johnson City, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 24 more nearby hotels

Holiday Inn Johnson City

117 hotel photos