Name: Econo Lodge Kingsport East
Address: 9980 Airport Parkway, Kingsport, 37663, US

2/10

Poor

11 Jul 2026

Tammy

There was nothing to like,
I was hoping for a quint little place close to tri cities airport because we travel a lot,
But what I received was a nightmare and an asthma attack
This place is covered in mold, and is filthy
When confronted they refused to reimburse my money because we booked third party though Expedia!
My husband had a severe coughing episode due to all of the black mold in the room! I literally broke out in a rash and we were only there long enough to consume lunch in our nasty room!
The front desk clerk offered to give us a different room because obviously they gave us the worst room because we booked through Expedia.

When we viewed the other room, it did seem cleaner, but the smell of mold was still extreme.
Just DON’T do it - and Expedia you should remove this motel from your site

Partner

4/10

Poor

10 Jul 2026

Jerre

Room had spiders in it. I killed 2. The “neighbors” had pit pitbulls and one did tried to come at me. He was stopped, and that can’t be helped, but they stayed right outside their door along with the tenants in lawn chairs. Just did not look anything like the picture. Lady at the front desk was nice.

Self

2/10

Poor

07 Jul 2026

Max

I had to get an air freshener to mask the cigarette smell. The entry door was sprung at the bottom with a large gap. Also killed a big black spider in the bathroom. They would have been better off not offering breakfast. They had 2 types of cereal, honey buns and sunny d for juice. You get what you paid for but I wont go back there.

2/10

Poor

25 Jun 2026

Oguz

Dirty, old pillows, cases, bad smell, bad ac.
Smoke detector covered safety issue

Self

4/10

Poor

14 Jun 2026

Jeffrey

There roaches and other bugs in the room, the floors were dirty and the toilet holder was barely hanging on the wall.

Partner

10/10

Exceptional

13 Jun 2026

Stephanie

The room was clean and the staff was very friendly.

Family

10/10

Exceptional

05 Jun 2026

Tosha

I was so thankful they allowed locals to stay at their hotel. They were super friendly and accommodating our entire stay.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Dan

It was the best Econo lodge I’ve ever stayed at

Partner

6/10

Pleasant

23 May 2026

nathan

Not the cleanest place to stay. Room was super hot when we arrived.

Partner

2/10

Poor

27 Apr 2026

Charlotte

Building is old and has the odor of an old musty building. In just a few minutes I found it difficult to breathe and my sinuses became infected. A dead spider hung over the door with a sac of what would become baby spiders in the web. Dead flies and other bugs were all around the edge of the room. At the head of the bed it was filthy with a candy wrapper on the floor. The microwave had gravy or soup all over the glass round table. The office was closed but the man came out and spoke to me thru the glass. I told him and motioned that I couldn't breathe and had AFIB. I said I'll pay you 1 full days pay and cancel the rest of the week. He said you booked for a week? I said yes. He said to go thru Expedia. I booked thru HotelsBooking. They transferred me 3 times, asked what would make me happy, I said I ll pay one day full price and cancel rest of week. He said he would contact me. He Never Contacted Me it's been since April l.
It is what it is. There were several positive reviews now I don't believe them.

Self

8/10

Excellent

12 Apr 2026

mia

The room wasn’t cleaned when I got back to my room but over all everything was good

4/10

Poor

10 Apr 2026

Mary

Light coming in around door and door loose. Bed and bedding noisy and insufficient cover. Limited amenities

Self

6/10

Pleasant

10 Apr 2026

Allynn

We were very disappointed in our stay. Should have seen the re flags at check in when the office smelled of pot as you walked in. The room wasn't very clean. Even though we had a smoking room, there were cig. butts on the floor and behind the beds. We noticed a few roaches and stink bugs in the room and when we mentioned it to the lady at the desk she stated \"That's nature\". I know that this is not somewhere we will ever stay again.

Pet

10/10

Exceptional

18 Mar 2026

luis

Everything was good, the staff was very friendly

Partner

8/10

Excellent

11 Mar 2026

Linda

Yes

Partner

8/10

Excellent

10 Mar 2026

Rebecca

Stayed here recently. The room was semi-clean and could use a little more attention to detail. Parking is pretty limited, which made things a bit inconvenient. TV needs to be replaced. That said, the staff was great—very friendly and helpful throughout the stay. 🙂

Self

2/10

Poor

07 Mar 2026

Andrew

Too many questionable people, too faulty of amenities-

The shower hardly dispersed any water, aside from all over the wall/floor.
Doorknobs weren’t fixed/properly installed on doors-

Do not stay here, and especially don’t use your reward points to stay here. They are adamant about their NO REFUND Policy

10/10

Exceptional

06 Mar 2026

Syed

Everything was ok

10/10

Exceptional

05 Mar 2026

John

Clean room and courteous staff

Self

2/10

Poor

02 Mar 2026

Callie

Staff was amazing apologized numerous times but the first room we went in was dirty hadn’t been cleaned beds were only thing made and turned the light on at the sink and roaches started crawling!! I have video

Partner

10/10

Exceptional

25 Feb 2026

luis

Very clean, and staff were very nice

Pet

2/10

Poor

22 Feb 2026

Michelle

The room was disgusting dirty. The floors were filthy. The bottom of our feet were dirty and i mean filthy dirty. The appliances were dirty. We werent able to use the appliances due to the cleanliness. The bathroom was dirty also. The baseboard had excessive dust on it. If possible i would like a refund.
I will never be back to stay.

Family_with_children

8/10

Excellent

23 Jan 2026

Stanley

Convenient and adequate

Business_and_leisure Family

2/10

Poor

11 Jan 2026

Nicholas

Staff were nice.

6/10

Pleasant

01 Jan 2026

Lori

Room 105 did not have hot water in the shower nor did it have any shampoo
Was relaying on the shampoo, disappointed
The water in the sink was warmer than the water in the shower, the shower head is loose and it makes you have to be close to wall the get rinsed off

Partner

10/10

Exceptional

18 Dec 2025

Manuel

Very good

10/10

Exceptional

14 Dec 2025

Lori

Gave us a room in the back where you hear the high way traffic minimal

Partner

4/10

Poor

18 Nov 2025

joel

room smelled

6/10

Pleasant

09 Nov 2025

rochelle

Quiet and good for quick night stay.

Leisure Partner

2/10

Poor

28 Oct 2025

James

Unclean room, service awful…. Not worth price at all….

Business_and_leisure Self

4/10

Poor

06 Oct 2025

Robert

Took 2 hours to check in because front desk never received my confirmation email

4/10

Poor

06 Oct 2025

Linda

Don’t bother

There was no continental breakfast. corn flakes was the only option

Business

10/10

Exceptional

13 Sep 2025

Addam

Flexible and helpful

Awesome! Worked with me to change my check in time to a morning check in instead of a 2 PM check in. (I work night shift and needed to check in after work but other hotels would not accommodate even when I offered to pay for the day prior and already had the room reserved with intentions of paying for prior day so I could have somewhere to sleep after work.

Business

10/10

Exceptional

02 Sep 2025

Anna

Clean room and friendly staff

Leisure Family

8/10

Excellent

01 Sep 2025

Lori

I spilt some water and while wiping it up, noticed how dirty the floor was

Partner

4/10

Poor

29 Aug 2025

Shawn

Not lived up to the rating!!!

The room was generally clean, there was a lot of damaged areas from the ceiling to the walls, bathroom also had damage and was dirty, needed a deep cleaning! For me by myself was a small issue, would never stay there with anyone else!

Business

4/10

Poor

23 Aug 2025

Mark

Wear shoes when in your room

The motel needs a facelift, but I expected that at the price. It was the cleanliness that surprised me. The floor was wood grain linoleum. There were dust bunnies and other dirt in the corners behind the furniture, essentially anywhere a broom could not reach without moving things. The floor left brown dirt on the bottom of our feet, especially when we got out of the shower, almost muddy tracks. The breakfast was dry cereal/milk, coffee and Little Debbie honey buns. On a good note, the shower water was hot and plentiful and the coffee was good.

Friends_and_family Family

4/10

Poor

19 Aug 2025

Howard

Room dirty, spider webs in just about every corner of the room. Had to kill spiders daily, door wasn’t insulated so bottom and side of door had large exposed area for rodents and insects to crawl through. Management basically said to deal with it and provided extra towels to stuff the opening in the door.

Business_and_leisure Partner

8/10

Excellent

15 Aug 2025

Marie

No Frilles Hotel

There was no coffee pot in room, and breakfast was honeybun, fruit and children brand cereal.

Partner

10/10

Exceptional

15 Aug 2025

Stephen

Everything

8/10

Excellent

04 Aug 2025

Penny

The rooms were nice and updated. The outside could use a little work but we were impressed with the room itself.

Leisure Partner

8/10

Excellent

03 Aug 2025

Stephanie

Personnel was kind and helpful.
Rooms were not the cleanest. Cobwebs and dirty walls and floors. Also toilet was less than clean.

Friends_and_family Family

8/10

Excellent

03 Aug 2025

Stephanie

Desk personnel and housekeepers were very polite and helpful.
The rooms were somewhat neglected with cobwebs and dirty floors and walls.

Friends_and_family Family

2/10

Poor

27 Jul 2025

John

Room had a very stale odor, mold in the bathroom (my child had respiratory allergies), bathroom door handle broken. I returned the keys immediately & requested a full refund. The room was disgusting, I wouldn’t not stay there & certainly would not expose my children to such an unclean environment, one that could trigger a severe allergic reaction.

Leisure Family_with_children

2/10

Poor

25 Jul 2025

cynthia

Terrible place
Not like reviews suggest at all

Leisure Family

4/10

Poor

21 Jul 2025

Knolesha

You get what you pay for. Dirty room

Business Self

8/10

Excellent

14 Jul 2025

Blair

It was okay for me and my son for his football tournament for two days, but other than that, it didn’t have a on-site laundromat and not a good selection on breakfast food

Leisure Family_with_children

6/10

Pleasant

14 Jul 2025

Max

Alrhough the room was clean it still smelled like cigarette smoke. Also the pillows were flat.

Friends_and_family Family

8/10

Excellent

14 Jul 2025

forrest

Old property but rooms brand new, friendly staff, easy on/off freeway.

Business_and_leisure

10/10

Exceptional

04 Jul 2025

Tina

The property was very nice and quiet. The staff was very courteous and I will definitely stay again!!

Leisure Family

6/10

Pleasant

22 Jun 2025

Desiree

Okay.

Paid for a suite. Got a normal double bed. Breakfast was cereal.

Friends_and_family Family

10/10

Exceptional

09 Jun 2025

Bobby

Very good room,very clean,breakfast was cereal and coffee so they could do better with thier Continental Breakfast but other than that not too bad overall

Leisure Friends

4/10

Poor

01 Jun 2025

Brady

Cant say we liked anything about the property. It was not clean. Cigarette burn holes in the sheets, blankets and bedspread. The bathroom had a leaking tub that kept us awake. The couple in the room next to us, well, lets just say they had a good time. ALL. NIGHT. LONG. Honestly, will never stay there again. We were miserable.

Leisure

10/10

Exceptional

29 May 2025

Ethel

Room was teeny-tiny. Two people could not pass each other in area between bed and cabinet. Circuit breaker popped and no one on site could fix it. Lost use of microwave. Learned at that point there were no GFI switches. Room was poorly finished with nail holes snd mollies just left in the walls. Comfy bed, great hot shower and premises were well kept. Easy on and off I-81.

Leisure Partner

4/10

Poor

26 May 2025

Makayla

Hotel room was dirty. Dead spiders and bugs in corners, something smeared all over headboard (didn’t want to know what), hair all over the shower, what appeared as pubic hair all over the toilet. Shower curtain was stained.

Leisure Family_with_children

8/10

Excellent

24 May 2025

Amanda

Good

The staff was great and accommodating. Conveniently located. It was good for what it was

Friends_and_family Family

2/10

Poor

11 May 2025

Jason

Breakfast was a disaster, literally office personnel walked around talking on phone wish I could get my money back

Leisure Family

8/10

Excellent

10 May 2025

Joseph

Clean & affordable

Business_and_leisure Self

6/10

Pleasant

28 Apr 2025

Shelby

For a quick pitt stop and a snooze it’s ok but that’s all.

Business Self

6/10

Pleasant

27 Apr 2025

Verified traveler

AVERAGE IN EVERY WAY

From the highway noise to the tiny breakfast area, prepare for an overall average experience if you’re staying here. The check-in lady was busy shooting the breeze with a friend and I had to wait a solid two minutes before she even acknowledged me (there was no other person at the counter, so it was a poor beginning for me). There were some unsavory characters and the smell of weed from one of the parked vehicles, but I suppose it is to be expected. The place was motel-style (no indoor walkways). The breakfast selection was incredibly poor (three or four danish, a couple fruits, and maybe some cereal). Barely OK for a pit stop but avoid if staying with family.

Business

10/10

Exceptional

13 Apr 2025

Jay

We'll worth the money, convenient to Bristol Motor Speedway

Business_and_leisure Family

4/10

Poor

19 Mar 2025

Amanda

Bed made loud thumping noises every time you rolled over. Sounded like pounding on the floor and the guests below us complained that we were stomping when in fact it was the broken bed frame. Beds were lumpy and hard and flt pillows. No hot water when showering.

Business Family

4/10

Poor

07 Mar 2025

Jessica

The room floors were so dirty it left our feet solid black. The front desk worker was rude and wanted to refuse to check me in until I told him I had already paid and reserved the room.

Business Family

10/10

Exceptional

23 Feb 2025

Breanna

Appreciated the friendly staff.

Leisure Partner

10/10

Exceptional

01 Feb 2025

Melvin

Very friendly staff and the house keepers.

Business_and_leisure Pet

8/10

Excellent

28 Dec 2024

Tatyana

I liked it

Business_and_leisure Family

4/10

Poor

21 Dec 2024

Mona Liza

Dirty

Leisure Partner

6/10

Pleasant

13 Dec 2024

Janice

It was an ok place.

Leisure Pet

10/10

Exceptional

20 Nov 2024

Rebecca

They were very nice and friendly

Business Pet

10/10

Exceptional

20 Nov 2024

Rebecca

Very clean and friendly. Breakfast could have been better served but that’s ok

Business Pet

8/10

Excellent

08 Nov 2024

Timothy

Good

2/10

Poor

03 Nov 2024

Kerri

It was unfortunate that the hotel was so poorly cared for and noisy at 1 o’clock in the morning

Leisure Self

2/10

Poor

21 Oct 2024

Orianelys

Review is less than 1. I’ll never be in there agai

I didn’t stay . I rent only for sleep during the day after my work at night, because I’m a travel nurse and work night shift. I check in ,open my room doesn’t touch nothing don’t even left my close inside. Just probed my key. when I was there to sleep in the morning both bed with hair and dirty. The worse thing was the manager Sindy she was worse she treated me very bad . In my 20 years in United States I have never had such a bad experience in any Hotel and with someone in charge than don’t even let you talk . She yell at me , she didn’t let me talk . It was very bad experience. My Dougher called her and she hung up the phone. And never answer again.

Business Self

8/10

Excellent

30 Sep 2024

Terrance

Room was clean. Some the power outlets snd USB ports did not work. The was a minor infestation of Stink bugs on the property. The were several stink bugs in the room.

Friends_and_family Family

2/10

Poor

15 Sep 2024

Kory

No hot water and no parking

Business Self

10/10

Exceptional

15 Sep 2024

Katherine

Decent room. It needs a little little work. No hot water. Check-in was easy. Small room, but for what I needed it for. It worked great.

Business Partner

8/10

Excellent

02 Sep 2024

Nils

Well located on hill. Was as expected for roadside motel

Friends_and_family Family

8/10

Excellent

13 Aug 2024

Gloria

Nice little overnight stop. Bed was a little firm for my liking, but thats personal preference. Clean, safe and quiet, which were my top 3 priorities check in was quick and friendly, close to food, and fuel.

Self

2/10

Poor

12 Aug 2024

Cathy

No cold only scalding hot water could not even shower

Business_and_leisure Pet

8/10

Excellent

02 Aug 2024

Derrick

It was nice and quiet. It is not accessible really if you don't have a car, but Uber is a text away.

Business Self

4/10

Poor

23 Jul 2024

Michael

No hot water last night

6/10

Pleasant

22 Jul 2024

Terry

Property needs a good coat of paint in the rooms and scrubbed down. The morning after I got there, I discovered there was no hot water and cold showers are no fun. Management did have it fixed by the time I got back to my room that afternoon.

Business Self

4/10

Poor

20 Jul 2024

Michael

Staff was a bit rude, and the hot water stopped working my last night.

Leisure Self

2/10

Poor

05 Jul 2024

Allen

Walked in the room. The air didn’t work. The hot water didn’t get hot. Door didn’t shut all the way. Blood drops on the walls. 2 meth heads was walking around upstairs. In guessing locals that stay there. Got a refund and went down the street.

Leisure Partner

6/10

Pleasant

03 Jul 2024

Rejoice

There was too much weed smell in the building.

Business Self

10/10

Exceptional

19 Jun 2024

Katarina

Every thing was nice and clean

Leisure Family

2/10

Poor

19 May 2024

Audrey

Had someone key into my room at 10:30 pm when I was sound asleep. The hotel staff double booked the room and gave these other people keys to my room! Did not sleep a wink after that.

8/10

Excellent

05 May 2024

STEVE

Quiet and cleanliness

Leisure

8/10

Excellent

20 Apr 2024

Kaleigh

Room, bed and bathroom were clean. Staff was excellent. Fridge was dirty but otherwise nice room for the price.

Partner

6/10

Pleasant

16 Apr 2024

David R

Just barely ok.

Self

8/10

Excellent

07 Apr 2024

Natalie

Pretty nice for the low price but the breakfast was only 2 choices of cereal.

Business Partner

10/10

Exceptional

07 Apr 2024

marissa

Clean and quiet. We could smell the cleanliness as soon as we opened the door. Parking directly outside of room was super convenient. Beds are soft. Ac/Heater is newer and works well. Only complaint is that they only provide 2 pillows per bed and the blankets aren’t very warm; first world problem, I know lol. 10/10 would stay again and bring my own extra pillows and a thick blanket.

Leisure Family

10/10

Exceptional

03 Apr 2024

Michael

For a modest price this Econo had a clean room, a comfy bed, and wonderful staff

Leisure

10/10

Exceptional

30 Mar 2024

Fred

Homy

It was just what we were looking for. Clean and simple and quite.

Partner

10/10

Exceptional

18 Mar 2024

Susie

The hotel staff was very friendly and accommodating. The property was well maintained for an older property. We were close to all the activities we had planned for the weekend. We would stay at this property again.

Leisure Partner

10/10

Exceptional

15 Mar 2024

Jane

This is my 2nd stay here in the last 2 months. The rooms are very clean and quiet. The staff is amazing and will assist you with any questions you may have and makes your stay pleasurable. I will be back in June see you all then!

Leisure

8/10

Excellent

11 Mar 2024

Rex

The staff was great needs some updates.

Business Family_with_children

10/10

Exceptional

22 Nov 2023

Andrew

I enjoyed my stay here it was a fairly cheap hotel and was in clean and good condition would recommend!

Leisure Partner

8/10

Excellent

19 Nov 2023

Tim

It was clean, quiet, service was excellent.

Leisure Partner

2/10

Poor

23 Oct 2023

Twana

VERY, VERY DISAPPOINTED

I had came there to stay with my elderly mother for a weekend away. I did not know at booking that they had extended stay for workers. When my mother and I arrived Friday there were several standing outside drinking, as the night went on it became more and more. They were so loud it was unreal. As I went out side about 2 in the morning to as them to be a little quiet they told me they could not speak English. This went on from friday when we arrived to Sunday when we left. I had went to the office or called at least 5 times, apparently there is nothing they can do (as the lady at the front desk told me). There was so much beer the smell ranked in our room, the loud music and singing made for getting no rest. Unfortunately it would be my mothers last long trip, and they made it a living hell. I also asked to speak to the manager and left my number which he never called.

Friends_and_family Family