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Home2 Suites by Hilton Johnson City

Johnson City - TN · United States

190 Heart DriveView location

9.4/10Excellent323 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Home2 Suites by Hilton Johnson City

We're located in the heart of Johnson City, close to a shopping and dining complex, East Tennessee State University and several medical facilities. Try outdoor activities at Winged Deer Park or hit the trails at Buffalo Mountain Park. Enjoy our heated indoor pool, 24-hour fitness center, and sunlit meeting space.

WiFi and breakfast are on us.

Read more about this hotelShow less

Located in Johnson City, Home2 Suites by Hilton Johnson City, TN is within a 5-minute drive of Franklin Woods Community Hospital and Johnson City Medical Center. This hotel is 2.6 mi (4.2 km) from Johnson City Mall and 2.8 mi (4.5 km) from Freedom Hall Civic Center.

Make yourself at home in one of the 90 guestrooms. Bathrooms feature bathtubs or showers with rainfall showerheads. Conveniences include desks and desk chairs, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Franklin Woods Community Hospital 0.8 km / 0.5 mi
Johnson City Mall 4 km / 2.5 mi
Johnson City Medical Center 4.1 km / 2.6 mi
Freedom Hall Civic Center 4.3 km / 2.7 mi
Liberty Bell Complex 4.5 km / 2.8 mi
East Tennessee State University 5 km / 3.1 mi
Mountain States Health Alliance Athletics Center 5.5 km / 3.4 mi
Austin Springs Spa & Salon 5.8 km / 3.6 mi
Founders Park 6.4 km / 4 mi
Yee-Haw Brewing Company 6.6 km / 4.1 mi
Johnson City Family Skatecenter 6.9 km / 4.3 mi
Willow Springs Park 7.1 km / 4.4 mi
Winged Deer Park 8.6 km / 5.4 mi
Jonesborough Historic District 9.5 km / 5.9 mi
Museum at the McKinney Center 9.7 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 90
  • Number of floors (main building): 4
  • Double rooms: 16
  • Suites: 83
  • hotel
  • Small pets allowed (under 5 kg)
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wired Internet
  • Room serviceExtra charge
Show 14 more facilities & services
  • Laundry service
  • LaunderetteExtra charge
  • Day-care centre
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Gym
  • Luggage room
  • Conference room
  • Printer
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE AccessibleSUITE • AccessibleSUI.H6-3

    Photos are not available for this room type.

    Home2 Suites by Hilton Johnson City

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 5 m²STU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable2 photos

    Home2 Suites by Hilton Johnson City

    STUDIO Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 5 m²SUI.H6-1
    SUITE AccessiblePhoto unavailable1 photo

    Home2 Suites by Hilton Johnson City

    SUITE Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size Bed • 1 Bedroom • 5 m²STU.H6-QN
    STUDIO Accessible-Queen Size BedPhoto unavailable2 photos

    Home2 Suites by Hilton Johnson City

    STUDIO Accessible-Queen Size Bed

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Home2 Suites by Hilton Johnson City

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 5 m²SUI.H6-2
    SUITE AccessiblePhoto unavailable1 photo

    Home2 Suites by Hilton Johnson City

    SUITE Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    Home2 Suites by Hilton Johnson City

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Home2 Suites by Hilton Johnson City

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Home2 Suites by Hilton Johnson City

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 5 m²STU.2Q-NM
    STUDIO TWO QUEEN BEDS NON SMOKINGPhoto unavailable2 photos

    Home2 Suites by Hilton Johnson City

    STUDIO TWO QUEEN BEDS NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 5 m²SUI.H6-4
    SUITE AccessiblePhoto unavailable1 photo

    Home2 Suites by Hilton Johnson City

    SUITE Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-4

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 5 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable1 photo

    Home2 Suites by Hilton Johnson City

    STUDIO KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 5 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable1 photo

    Home2 Suites by Hilton Johnson City

    SUITE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 1 Bedroom • 5 m²STU.H6-2Q
    STUDIO Accessible-Two Queen BedsPhoto unavailable2 photos

    Home2 Suites by Hilton Johnson City

    STUDIO Accessible-Two Queen Beds

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Home2 Suites by Hilton Johnson City

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 5 m²STU.H6
    STUDIO AccessiblePhoto unavailable2 photos

    Home2 Suites by Hilton Johnson City

    STUDIO Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Home2 Suites by Hilton Johnson City

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKING • 1 Bedroom • 5 m²STU.KG-NM
    STUDIO KING BED NON SMOKINGPhoto unavailable2 photos

    Home2 Suites by Hilton Johnson City

    STUDIO KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 5 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable3 photos

    Home2 Suites by Hilton Johnson City

    SUITE KING BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO NON SMOKINGSTUDIO • NON SMOKINGSTU.NM

    Photos are not available for this room type.

    Home2 Suites by Hilton Johnson City

    STUDIO NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Home2 Suites by Hilton Johnson City

9.4
Excellent
323 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Joseph
All the hotels staff were extremely helpful very pleasant. Anytime you would see one they would say hi and have a great day very happy with our stay. The breakfast staff was excellent!!
10/10
Exceptional
26 Jul 2026
brenda
I highly recommend this hotel for families. Great pool, kitchen, and breakfast. The place was immaculate. I’ve never seen a staff clean like this one.
10/10
Exceptional
24 Jul 2026
Mark
Clean property and nice breakfast
10/10
Exceptional
11 Jul 2026
Kimberly
Great location, comfortable beds, clean throughout. But the best part was the breakfast! It was the best breakfast we have ever had at a hotel with the friendliest, most attentive staff. The breakfast included everything to make a delicious sandwich - eggs, cheese, sausage, spicy fried chichen breast, various breads and sauces- and whole wheat waffles and french toast!
Family
8/10
Excellent
07 Jul 2026
Betty
Great
10/10
Exceptional
23 May 2026
Charles
Nice property. We will go back next month.
We actually liked it better than the DoubleTree
Family_with_children
10/10
Exceptional
10 May 2026
Kristen
We always stay at this hotel when visiting ETSU. Very clean, great breakfast and every one of the staff are friendly. You can tell they enjoy working there because you hear how friendly they are with each other as well. We don’t stay anywhere else.
Family
10/10
Exceptional
05 May 2026
Betty
T he room was great. It was roomy for the 3 of us. I would highly recommend
Friends
10/10
Exceptional
01 Apr 2026
Vicki
Very clean and spacious room! Breakfast was great.
10/10
Exceptional
22 Mar 2026
Rachel
The room was extremely clean. Staff was amazing from check-in to the breakfast crew. If we play volleyball again in Johnson City this will be our choice of all the hotels.
Friends_and_family Family
8/10
Excellent
22 Mar 2026
Cynthia
The pillows were very flat just a suggestion to maybe bring your own if possible, otherwise very quite and clean property
Partner
10/10
Exceptional
22 Mar 2026
Doyle
Very nice place to stay. Friendly staff,and always clean.
Partner
10/10
Exceptional
11 Mar 2026
Lorie
very nice and clean
10/10
Exceptional
18 Feb 2026
stanley
It was great that the
10/10
Exceptional
09 Feb 2026
Amanda
This hotel was the cleanest we’ve ever stayed at. The staff was friendly and very helpful. The breakfast was amazing and we loved the heated indoor pool! Our 2 and 4 year old had the best time swimming in the pool!
Friends_and_family Family
10/10
Exceptional
11 Jan 2026
Cathy
Everything was great clean rooms staff is great had a good time
Leisure
10/10
Exceptional
01 Jan 2026
rita
The room was very clean and had everything we needed.
10/10
Exceptional
13 Dec 2025
Brenda
Super courteous front desk staff!
10/10
Exceptional
12 Dec 2025
Cindy
The room was very clean, accomodated us even better than we needed. Staff was very friendly,especially the kitchen staff serving breakfast.
Leisure Partner
6/10
Pleasant
11 Dec 2025
Josie
Yes
Partner
10/10
Exceptional
30 Nov 2025
Alisha
Clean room, friendly staff.
Leisure Family_with_children
10/10
Exceptional
29 Nov 2025
Gary
Great stay! Great staff! Very clean!
10/10
Exceptional
10 Nov 2025
Michelle
Everything was great! The first room the had just cleaned the carpets, so it was wet. But they quickly changed us to a new room and it was perfect. Breakfast was great and there are many things to do in the surrounding area. Rocks wood fired pizza was excellent.
Partner
10/10
Exceptional
09 Nov 2025
Michael
Very friendly staff. Clean with many amenities
Leisure Partner
2/10
Poor
06 Nov 2025
James
When we got there, we had already booked a handicapped room, with 2 queen beds and a roll in shower, however, the clerk asked if we really needed the handicapped room and all they had was a hearing impaired room. This would have been ok, but she then said that they had a sports team coming in and they gave our room away. She also indicated that this happens quite often. The room she gave us, was not in any way handicapped and had only one king bed. We had 3 grown adults. We went back to the front desk and was told that was all they had and that we could use their front lobby to find another hotel to stay. Needless to say, we lost the our money for that stay and had to stay at another hotel. Based on the service we received, we do not recommend this hotel. Customer service was none.
8/10
Excellent
02 Nov 2025
Michelle
The rooms were very spacious. Good size fridge/freezer, microwave, dishes etc. If you are a light sleeper, you might request a room on the front side of the hotel since there are train tracks behind the hotel. I heard several trains throughout the night. No whistles just the loud rumbling. Breakfast was good. Lots of offerings and pretty tasty. Breakfast staff was super friendly.
Friends_and_family Family
10/10
Exceptional
02 Nov 2025
Renee
Great all around - from the room to the breakfast and even checkout.
Friends_and_family Family
10/10
Exceptional
02 Nov 2025
Julia
Clean and friendly people. Good customer service. Walls are a little thin as we had noisy neighbors both beside us and above us. Otherwise an excellent stay.
Friends_and_family Family
10/10
Exceptional
01 Nov 2025
Gina
This is one of the cleanest hotels I have been in in a while. The staff is always seen cleaning and wiping down tables and chairs after breakfast. The ladies that do the breakfast are so kind!! The front desk was so helpful and the young man that came to clean our room at check was incredible! I thought I left my wallet and when I went back up, he helped me look and gave me a pair of shoes he found in our other room. You should have Venmo QR codes to tip the cleaning people!!
Friends_and_family Family
10/10
Exceptional
27 Oct 2025
Samuel

Comfortable spot when stopping in Johnson City

Was hoping for a solid place to stay with family and it delivered. Comfortable room, great amenities with a fitness center and pool, and the breakfast was solid. Very friendly and helpful staff.
Friends_and_family Family
10/10
Exceptional
27 Oct 2025
Lynne
Always just right- beds were very comfy!
Friends_and_family Family
10/10
Exceptional
25 Oct 2025
Krista
Everything has been easy, clean, and comfortable. Hotel is located in a quiet area off of the highway…so no traffic noise. Spacious rooms. Bathroom a little small but not a problem for our purposes.
Partner
10/10
Exceptional
23 Oct 2025
Angela
Very pleased with the cleaniness and staff.
Friends_and_family Friends
10/10
Exceptional
19 Oct 2025
Dushyant
Great hotel and staff
Friends_and_family Family
10/10
Exceptional
18 Oct 2025
Leah
Easy, convenient. Decent bed.
Partner
10/10
Exceptional
17 Oct 2025
despina
Staff was friendly and attentive.
Leisure Partner
10/10
Exceptional
14 Oct 2025
Siby
Na
Family
10/10
Exceptional
13 Oct 2025
Tammy
They offered good coffee, waffles, yogurt and chicken and biscuits for breakfast.
The staff was helpful and nice to work with.
I really liked the room with a sofa and kitchen area somewhat separate from the bed. The refrigerator was full size and there was a microwave and dishes available.
The bed was firmer than I like but that was the only shortcoming.
10/10
Exceptional
13 Oct 2025
Jonathan
The facilities were fantastic. Clean and well-maintained
Business_and_leisure Family
10/10
Exceptional
12 Oct 2025
James
Staff was very focused on taking care of us. The person who took care of the breakfast was particularly focused. She is the kind of team member every organization needs. I’m sure she needs money. I vote for a bonus or salary increase!
10/10
Exceptional
08 Oct 2025
Jim
The staff was very welcoming. We were there for a quick night's stay and the amenities and staff at this location made us wish we were staying longer.
Friends_and_family Family
8/10
Excellent
25 Sep 2025
Jason
The staff was great! I was able to check in a bit early due to my softball game being at a later time which was very helpful. The room was very clean although the floor was very wet from shampooing the carpet when i stepped i to the bathroom it was slick and my socks were wet. One piece of advice is once I receive a text message after check in I dont need to receive messaged every day during my stay.
10/10
Exceptional
21 Sep 2025
Angela
Very nice property. Breakfast is better than other places we have stayed.
Leisure Family
10/10
Exceptional
13 Sep 2025
Joan
Very clean and well kept property. Great breakfast.
Leisure Self
10/10
Exceptional
03 Sep 2025
Keisha
The room was very clean and the staff was very friendly. The breakfast was really good as well. We were in town for a quick trip, but wish we had more time to enjoy the gym and the pool.
Leisure Family
10/10
Exceptional
01 Sep 2025
Timothy

Best Place in JC

Everything exceeded expectations. Staff was very accommodating. Gym and pool were great.
Friends_and_family Family
10/10
Exceptional
25 Aug 2025
jeannette
My new favorite chain
10/10
Exceptional
15 Aug 2025
steve
Great place
6/10
Pleasant
27 Jul 2025
Crystal
Cleanliness
Family
8/10
Excellent
14 Jul 2025
Patrick
Nice place
Business Family
10/10
Exceptional
10 Jul 2025
Betty
Everything was manicured very well. Clean outside and inside. It was alittle noisy when trying to go to sleep, only complaint
10/10
Exceptional
16 Jun 2025
Charles F
excellent place to stay in johnson city very clean staff great excellent location..
Friends_and_family Family
10/10
Exceptional
04 Jun 2025
Betty
I liked everything, will stay again if I’m in the area
Family
10/10
Exceptional
03 Jun 2025
Sherri
The ladies working at the breakfast area were so nice, friendly and helpful - hard to have a bad day if you start off the day chatting with them!
Leisure Family
10/10
Exceptional
26 May 2025
James

So welcoming and a great stay overall

Stayed overnight just passing through and every person we encountered during our stay was beyond kind. The room was clean, the bed was comfy, the bigger fridge was perfect to unload our cooler overnight. The shower with the rain showerhead was much appreciated after a long drive. This was the best breakfast I've ever had at a hotel. They had quite a selection with a lot to choose from that was actually made from real, quality ingredients. Susan was amazing. She offered to heat up our eggs to melt the cheese slices on them. She gave suggestions and was extremely friendly with great conversation. She made us feel welcome and like she enjoyed being there. Everyone was the way! The biscuits were phenomenal. We would absolutely stay there again and recommend it as well. They are definitely doing something right!
Partner
10/10
Exceptional
18 Apr 2025
Helen
Especially appreciated your kind, friendly staff. I enjoyed watching them interact with customers at breakfast.
8/10
Excellent
14 Apr 2025
Austin
nice facilities and good parking lot.
Leisure Partner
10/10
Exceptional
13 Apr 2025
Kurtis

Wonderful stay!

Great place, this was our second stay here and we really enjoyed it. The staff is so friendly, the breakfast is hot, the room was pristine, comfortable beds. We are a family of 6 and very comfortable in the suite.
10/10
Exceptional
11 Apr 2025
Brandi
Super clean and everyone was very nice.
Leisure Family
10/10
Exceptional
07 Apr 2025
Charlotte
Employees were friendly and so kind. Breakfast was outstanding! Room was perfect, clean and spacious. Great stay in every way.
Family
10/10
Exceptional
31 Mar 2025
Letitia
Friendly staff. Super clean and comfy.
Partner
10/10
Exceptional
29 Mar 2025
Edward

Couples getaway for one night

The customer service was excellent, and the room was super clean along with the facility being very clean. The breakfast was very nice a lot to choose from. Overall, it was a wonderful stay. The bed could have been up, upgraded to a more softer bed. We will be staying again.
Partner
10/10
Exceptional
19 Mar 2025
Donald
This is a fantastic place, we will stay there again
Business_and_leisure Family
10/10
Exceptional
14 Feb 2025
Tony

Awesome

Awesome place great location- tremendous breakfast buffet!
Friends_and_family Family
8/10
Excellent
21 Jan 2025
Hannah
This property was incredibly roomy and enjoyable. The staff was kind and helpful as well. I will definitely go back.

The few negatives were that there was soap scum around the bath tub. It wasn't visible, I just felt it when I was wiping out the tub to put my toddler in after being in the pool. Not the end of the world... I just wiped it out with a wash rag but I'm glad I do weird things like that since it was still dirty.

Also the pool was smelled SUPER chlorinated! It burned my eyes after a while which seemed odd since the pool was salt water. I did notice a hint of a stagnant water smell coming for the drains surrounding the pool which I only noticed while I was sitting on the edge of the pool but maybe it has something to do with that.

Overall, very happy with the stay!
Business_and_leisure Family_with_children
10/10
Exceptional
10 Jan 2025
Benjamin
A very nice. Newer construction hotel with a great location to much of Johnson City
Leisure Partner
8/10
Excellent
30 Nov 2024
Verified traveler
Stay was great except for the beds. Beds were very firm and uncomfortable.
8/10
Excellent
29 Nov 2024
John
Our room was great with a kitchen and a view of the mountains. The free breakfast was ok. The gym and pool are very nice and they are so pet-friendly!
Leisure Pet
6/10
Pleasant
12 Nov 2024
Zeph

Can’t locate the disturbance…

The room next to me had very loud music, I called the front desk twice in two hours. Not sure the desk did anything, they said they couldn’t find the disturbance. It was extremely loud, not happy as I was traveling on business and didn’t get much for sleep.
Business
10/10
Exceptional
10 Nov 2024
roberta
Excellent! I will stay again at their properties.
10/10
Exceptional
31 Oct 2024
Kimberly
Our room was clean and breakfast was very good!
Friends_and_family Family
10/10
Exceptional
20 Oct 2024
Sylvia
Great stay, great breakfast
Leisure Family
10/10
Exceptional
16 Oct 2024
Carl
We were very pleased with our stay. Hotel is new and clean. Staff are super friendly and kind. We will stay here again when we come back in a few months!
Leisure Family
10/10
Exceptional
05 Oct 2024
Michael

We enjoyed our stay!

Big room, laid out well. Very nice full kitchen. Friendly responsive staff. Excellent breakfast. Nice big lobby with lots of seating and easy phone charging. Good WiFi. Parking is easy, close, and free. We’ll definitely stay here next time we’re in the area!
Partner
10/10
Exceptional
05 Oct 2024
Tanya
This is our first time at a Home2Suites. I would go out of my way to stay at one of these again. Beds were very comfortable, beautiful room, and helpful staff!
Leisure Family
10/10
Exceptional
04 Oct 2024
Verified traveler

Relief and Respite

We sought shelter here with Hurricane Helene and stayed 3 nights while our home was without power and water. Home2Suites was spacious, comfortable and a relief. The staff was also wonderful. They dealt with everyone and everything during the hurricane with professionalism and kindness. The hotel even experienced a power outage Monday morning, but we were impressed by the backup lights in place, all the natural light coming through the nice big windows and that the door keycard systems still worked.
Partner
10/10
Exceptional
27 Sep 2024
Cindy
Largest room I've ever stayed in.

Manager brought luggage cart to side door for us and offered to help us.

Clean

30 minutes to Bristol Motor Speedway
Leisure
10/10
Exceptional
26 Sep 2024
Eileen
Excellent hotel. Very clean and comfortable. My room had a full size refrigerator, microwave, dishes, and coffee, all of which made it easy to get basic needs met. They also had a decent breakfast and a little store with additional food options. I would definitely stay here again.
Leisure Self
10/10
Exceptional
23 Sep 2024
William
It is every thing you look for in a hotel
clean-Friendly staff -Nice room
Leisure
10/10
Exceptional
22 Sep 2024
John
Nice property. Good rooms and staff. Will stay again
Friends
10/10
Exceptional
22 Sep 2024
Daniel
Very clean hotel; wonderful breakfast
Leisure Family
10/10
Exceptional
04 Sep 2024
Brandon
Nice and clean place.
Business_and_leisure Partner
10/10
Exceptional
01 Sep 2024
Jim
Everything from the check-in to check out was exceptionable. All personnel made a point to great and welcome you everyday. The breakfast bar and its personnel was wonderful.
The only slight compliant that I would make is the mattress are very hard. But all in all i will recommend and return
Friends_and_family Family
10/10
Exceptional
25 Aug 2024
Stephen
Good quiet location, great breakfast.
Leisure Partner
10/10
Exceptional
25 Aug 2024
Henry
Very clean and close to everything
Leisure Partner
10/10
Exceptional
01 Aug 2024
Gary
Great place! Would definitely stay again.
Business_and_leisure Family
10/10
Exceptional
28 Jul 2024
Kelly
Wonderful atmosphere with all the employees.
Leisure Family
10/10
Exceptional
27 Jul 2024
Mariah

Stay here!

Loved it! Would stay again! The lady at the front desk was so super sweet! The rooms were clean and very well stocked. Nice pillows. To be picky I wish the breakfast was a little more single, fresh options. It was all premade heat and eat food. (My daughter cant eat peppers, they only had premade egg bowls with peppers, same with the omelet thing).
Friends_and_family Family
4/10
Poor
21 Jul 2024
Christina

Nightmare

I was on my way to East TN to see my neices baby that was in NICU. I left right after work from West TN. I was held up for 3 hrs on I40 because a state trooper pulled someone over & he was shot, so they shut down the interstate. Their website says nothing whatsoever about having to check in by a certain time. I arrived at the location a little after 3 am snd was informed that they canceled my reservation. The lady then told me she would have to recharge me for the room. I was not pleased with that and neither was my husband, so we left & stayed elsewhere. They will not refund my card!!!
Friends_and_family Family
10/10
Exceptional
17 Jul 2024
Lyza
This hotel was in a perfect location. It was extremely clean, staff was amazing from the time we checked in until we checked out. Would definitely stay there again.
Business Family
10/10
Exceptional
14 Jul 2024
Anna
Staff is very friendly & professional. The rooms are nice. Free breakfast is fabulous. It’s a great property; we have stayed there multiple times.
Leisure Family
10/10
Exceptional
14 Jul 2024
Jonathan
Very quiet
Leisure
10/10
Exceptional
07 Jul 2024
Michael

Relaxing Home Away From Home

Great location and close to shopping areas and major freeway. Set back off arterial so location is quiet. Room was clean and had a small kitchenitte. Nice breakfast selection. Very friendly staff.
Partner
10/10
Exceptional
07 Jul 2024
Suzie

This hotel is OVER the TOP!!

This hotel is beyond over the top! Every aspect of this hotel is exceptional!! At check in, the guy was very friendly and gave me two free bottles of water. I walked in the room and it said Welcome with my name on both of the TVs! We got the king suite and it was very spacious. They had the extra roll away bed waiting for me in the room. Everything in the hotel looked like brand new…The shower had convenient bottles of shampoo, conditioner and liquid body soap hanging on the wall. The beds were very comfortable. The air conditioner was located in the bedroom and living room area and very comfortable and cool. The rooms had darkening blinds. And the large refrigerator was appreciated. My boys loved being able to swim in the indoor pool which had a convenient bathroom next to it. They even let us and others swim later than the scheduled time. The breakfast was really good and had lots of options for even hot items. Parking was free and easy to park. We will DEFINITELY be back!!
Friends_and_family Family
8/10
Excellent
02 Jul 2024
Barbara
It was a clean room and very friendly staff. When the battery died on our door lock late at night the staff quickly came to our rescue to open our door and get us back in our room. Of course the battery should have been checked earlier by the maid. Very nice place and hope to use again.
Business_and_leisure Family
10/10
Exceptional
28 Jun 2024
CHRISTINA
Quiet
Leisure Family_with_children
10/10
Exceptional
26 Jun 2024
Mathew
Everything was great other than room service coming into the room as my wife and I were dead to the world at 7am and again at 8am. Sleep was interrupted but it was a good stay.
10/10
Exceptional
19 Jun 2024
Mary
Great staff! Beautiful room. Very quiet and staff was wonderful
Business_and_leisure Self
10/10
Exceptional
15 Jun 2024
Kai
This hotel was super clean...the staff was very nice...it was peaceful...the room was kinda like a small apartment...the personalize welcome was cool...but my highlight was the blackout curtains...I SLEPT LIKE A BABY!!!
Business Family
10/10
Exceptional
30 May 2024
Kristin
My boyfriend and I stayed here for the night while on a motorcycle adventure. Our stay at this hotel was WONDERFUL! We got the 1 bedroom suite and it was so clean and comfortable. I was able to do laundry in the hotel, which was nice and the staff couldn't have been more accommodating! There were predicted storms so we got an uber to a local sports bar and had dinner, drinks and watched some ball games on the tv's. Very convenient location and super nice hotel! Would love to stay here again!
Leisure Partner

Location & surroundings

Home2 Suites by Hilton Johnson City
190 Heart Drive, Johnson City, United States

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Home2 Suites by Hilton Johnson City

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