Name: Comfort Inn Kingsport Southeast
Address: 4624 Fairlane Dr., Kingsport, 37663, US

10/10

Exceptional

22 Jul 2026

Sabrina

Check in was easy and quick. Room was clean. Pool was a bit small though.

8/10

Excellent

22 Jul 2026

Susan

Clean, comfortable room. Ok breakfast. Tiny pool in the parking lot.

10/10

Exceptional

20 Jul 2026

donna

Bed was very comfy. Room was very clean. Towels were nice.

Partner

10/10

Exceptional

17 Jul 2026

Marie

Great breakfast

Partner

10/10

Exceptional

15 Jul 2026

Tammy

Very nice property with very clean room nicely decorated; close to Perkins Restaurant, cute outdoor pool, workout room, and breakfast served. A little hidden gem.

Self

8/10

Excellent

12 Jul 2026

Raymond

All rooms clean and fresh. Bathroom toilet had issue of running, but worked fine. Informed front desk at checkout.

Partner

10/10

Exceptional

05 Jul 2026

Ashraf

The hotel is very clean and comfortable. Staff are friendly and welcoming.

Family_with_children

10/10

Exceptional

19 Jun 2026

Scott

Nice place

Family

10/10

Exceptional

19 Jun 2026

Lorna

Really great place to stay.

Business

8/10

Excellent

14 Jun 2026

Vahid

The breakfast was not good

Family

6/10

Pleasant

12 Jun 2026

Tamra

When we checked in a man was cooking sausage on the waffle iron. The smell was strong. When we returned from dinner the area had been sprayed and the smell was gone.

When we entered our rooms the odor was musty, dirty. I had Fabreeze with me and that helped in both rooms.

In the bathroom- the metal tissue cover was rusty! The metal vent cover in the upper wall was bent in spots and missing parts.

Not a place we would return to. This was the third Comfort we had stayed at on this trip. It was by far the worse. Not what we expected for a Comfort.

10/10

Exceptional

30 May 2026

Louetta

The staff was friendly upon arrival and explained how to use the wifi and what time was the breakfast. The room was very clean- the linens, bathtub and sink. The bed was very comfy.We didn't like that it had carpeted floors but they were at least clean. The TV was nice size and there was a convient desk, microwave and refrigerator and coffee maker in the room.The breakfast was great because there was about anything you could want. Parking was good. The property was in a quiet location

Partner

10/10

Exceptional

29 May 2026

Jeff

Very clean room. Very nice staff at the front desk. Good value!!

Family_with_children

10/10

Exceptional

27 May 2026

David

The breakfast was good. Staff were friendly. Hotel was quiet and clean.

Pet

10/10

Exceptional

24 May 2026

Michelle

A

Friends

10/10

Exceptional

24 May 2026

Gina

Perfect overnight stop. Clean and comfortable. Staff (Stephanie) was exceptionally helpful kind.

Partner

10/10

Exceptional

16 May 2026

Catherine

Staff was friendly and informative.

Family

10/10

Exceptional

11 May 2026

Kevin Michael

great

Self

8/10

Excellent

10 May 2026

karen

Great staff and convenience

Partner

10/10

Exceptional

09 May 2026

Kristina

Stephanie was absolutely lovely when I arrived at 1 am. The room was super clean, quiet and the bed was comfy.

6/10

Pleasant

29 Apr 2026

Frank

Didn’t eat

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Emerald

Nice and clean

Business

2/10

Poor

13 Apr 2026

Theresa

Our King room with a pullout couch (sleeps 3 website said) got changed to 2 queens prior to our arrival by the manager, said the front desk girl, we found out when we checked in at 3AM! Not a time to be searching for another. The place was worn, not very clean and the \"buffet\" was one of the worst continentals weve had. For the money, not worth it at all! For $100 more I couldve stayed at a higher rated hotel for the 2 queen beda but we NEEDED the King, so we booked here instead. Wont be back to this chain.....

10/10

Exceptional

12 Apr 2026

Barry

Everything was great.. just get staff to fix hairdryer mount. About to come off wall and clean makeup off dryer.

Partner

10/10

Exceptional

01 Apr 2026

Dianna

Great stay in clean and comfortable room. Staff were very helpful and breakfast was good.

Partner

10/10

Exceptional

27 Mar 2026

Cindy

Good location, safe and clean. Comfy mattress. A nice choice of foods for breakfast.

Partner

10/10

Exceptional

05 Mar 2026

Josie

Friendly staff. Clean fresh rooms. Breakfast was nice.

Family

10/10

Exceptional

03 Mar 2026

Daniel

Was fine for the price, clean and safe, right off I-81, good access.

Self

10/10

Exceptional

27 Feb 2026

E EDWARD

Efficient Chckin/Checkout; Great Location; clean & comfortable; great value for the price, great breakfast. I would stay here again.

Self

4/10

Poor

18 Feb 2026

Terr

Toothpaste in the sink; beer and leftover milkshake in the fridge; missing ice bucket, only the lid was there; keys didn't work the second night and had to go back downstairs to reactivate them. No attendant at breakfast, dining room needed attention as well.

Partner

10/10

Exceptional

17 Feb 2026

Teressa

Cleanliness and comfort of room & very friendly staff!!

Partner

10/10

Exceptional

07 Feb 2026

Balinda

Extremely nice lady on check in!!

10/10

Exceptional

25 Jan 2026

Patrick

Spotless

10/10

Exceptional

18 Jan 2026

Shyanna

Great all the way around. Will definitely be staying again.

Family

10/10

Exceptional

17 Jan 2026

Rob

Room was comfortable and clean. Hotel staff was friendly and accommodating. Very good breakfast each morning. Close to restaurants also.

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

William

Clean rooms the staff was great and the location was great the hotel was located right near the interstate

Self

10/10

Exceptional

30 Dec 2025

Rachel

We stayed for just one night on a road trip but it was the perfect resting place. Very friendly, accommodating, and clean. Looks to be newly renovated which was nice. The breakfast was edible and kept us full for the drive.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Bianca

Room was great but vents were pretty dirty for the bathroom fan! Staff was absolutely amazing!

Leisure Self

10/10

Exceptional

23 Dec 2025

Cindy

Very clean, comfy bed, quiet, good breakfast.

8/10

Excellent

03 Dec 2025

Bryan

Breakfast was not hot and bland

Friends_and_family Family

2/10

Poor

13 Nov 2025

Dawn

The hotel was dirty, and there was a roach in the bathroom. I have a picture. The staff is very friendly, but unfortunately dirty with a roach is not ok.

10/10

Exceptional

05 Nov 2025

Season

Facility and room were clean. Staff was helpful. The bed was very comfy. Great location.

Leisure Self

10/10

Exceptional

02 Nov 2025

Richard

Na

10/10

Exceptional

21 Oct 2025

Jennifer

Room was nice and clean. Bed was comfortable. Would stay again.

Partner

10/10

Exceptional

19 Oct 2025

Kelly

There was plenty of parking and it was in an area that felt safe, so that was good for traveling with family. The room was clean, great air condit, strong water pressure for the shower, and hot water for all of us to shower. The staff was friendly and made you feel welcome and appreciated. The breakfast was great. There was a lot of variety from fruit and yogurt, cereal, waffles, muffins, bagels, biscuits and gravy, oatmeal, coffee, hot chocolate, eggs and sausage. It was within 20 minutes to ETSU and was quiet and peaceful coming back to the hotel.

Friends_and_family Family

6/10

Pleasant

11 Oct 2025

Wendi

This hotel has gone downhill. We stayed here several times years ago and it was good. This stay was ok. Probably won’t stay there again.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Gretchen

Off the main highway. Staff was really nice and very accommodating.

10/10

Exceptional

10 Oct 2025

Oscar

Bueno

Business

8/10

Excellent

27 Sep 2025

Stacy

The bathroom and shower had bubbled paint falling off of the ceiling, and hair on the floor, but everything else was very clean.

Leisure Family

10/10

Exceptional

16 Sep 2025

Larry

Bed comfortable and quiet

10/10

Exceptional

15 Sep 2025

Robert

Tina was excellent

Leisure Friends

10/10

Exceptional

31 Aug 2025

Carol

No bugs, no drugs inside. The beds were phenomenal. It was clean and the staff was very friendly. The breakfast sucked, but it was still a great deal for the price.

Friends_and_family Friends

8/10

Excellent

25 Aug 2025

Michael C

Nice enough for a one night stay close by interstate

Leisure Self

4/10

Poor

24 Aug 2025

Verified traveler

Wet paint smell

I was put on the second floor and once i got off the elavator it smelled like wet paint and my room smelled like wet paint . So i asked on the third day if they have been painting the hallway and i got told no by the customer service rep at the desk. Told her what was going on . Got moved to the first floor cause of the wet paint smell. The manger got wind of this and had a cow saying it was baby powder. If it was all the sprayers on the second floor were on full strength and that was over kill. The manger of that location also tried retalation agianst me and needs to be talked to about eeo and how to treat a guest . I will never stay their agian with that manger in charge . She went so far as to have the sent sprayer by my room on the first floor changed to baby powder and put on full force or what ever makes it spray more often. That manger is a poor excess for a human

Self

2/10

Poor

21 Aug 2025

Verified traveler

Disappointing and Unhygienic Stay

August 2025
I would not recommend this hotel based on my family’s recent stay. When we first entered our room, we immediately noticed that the floors were damp, the bed sheets were damp, and there was only a half-used roll of toilet paper provided. The bathroom door was extremely difficult to close, and the paint on it was peeling in a very unappealing way. To make matters worse, there was a live spider crawling on the ceiling, which we had to kill ourselves. Inside my bed, I found a black hair in the sheets, and my children’s bed had a noticeable dog urine stain on the side. The smoke detector had nearly a quarter inch of dust on it, showing a complete lack of proper cleaning and maintenance. On top of that, none of the hand sanitizer stations worked from the lobby to the second floor, which was especially concerning given the importance of hygiene in public areas. Overall, the room felt dirty, poorly maintained, and unsafe. This was one of the most disappointing hotel experiences my family has had, and I would strongly advise others to look elsewhere.

Friends_and_family Family

2/10

Poor

19 Aug 2025

Christina

The room they put us in smelled so bad of musty damp wetness. The curtains above the air conditioning had black mold all over them.They did put us in a different room and the same thing smelt so .weCan't even breathe from all of the smells no sleep this place needs to do something about the moldy smell my sister has asthma and she could not breathe. It was just most horrible experience we have ever endured.

Leisure Family

8/10

Excellent

15 Aug 2025

Francisco

The staff was great, the actual hotel and building is a little dated and it was probably a really nice hotel a few decades ago, is not that is not maintained but I guess is the construction material laying in the back parking lot and at the stairs that give the impression of being under remodeling.

8/10

Excellent

01 Aug 2025

Joseph M

Location was good. Was a good overnight place to stay.

Leisure Self

10/10

Exceptional

07 Jul 2025

Janell

I had a wonderful weekend stay at this hotel! From start to finish, the experience exceeded my expectations. The rooms were clean, spacious, and very comfortable. Despite it being the Fourth of July weekend, the hotel maintained a peaceful and quiet atmosphere. The true highlight, however, was the exceptional staff. I was genuinely touched by the kindness and hospitality of Tina and Stephanie—they truly made the stay memorable!

Tina checked me in, and I could’ve talked with her all day—she’s professional, kind, and incredibly genuine. At checkout, Stephanie was at the front desk and was just as wonderful. Both women went above and beyond to make me feel welcome. Don’t hesitate to stay here—you’ll be in great hands!

Leisure Self

10/10

Exceptional

23 Jun 2025

Tamara

Clean room and friendly staff. Really good breakfast. Would definitely recommend

Leisure Self

6/10

Pleasant

23 Jun 2025

Kasandra

Room was clean but halls were a bit smelly and the staff at the front desk seemed in over their heads. We checked in late and were given a room key for a room that was already occupied. If I was that person whose door got opened at midnight, I would’ve been furious.

Leisure Family_with_children

10/10

Exceptional

22 Jun 2025

Jame

Was a nice hotel in a great area will be back

Friends_and_family Friends

4/10

Poor

08 Jun 2025

Jared

Nothing like having to slam a door at 12 am to get it to shut.. Hair dryer had to be moved out of the bathroom to work. Coffee maker outlet didn't work. Took 30 min to check in because owner kept calling front desk to complain about rooms being mislabeled . Not worth the rate…

Friends_and_family Family

10/10

Exceptional

31 May 2025

Brittany

Great stay and loved the continental
Breakfast.

Partner

8/10

Excellent

24 May 2025

Ana

Staff was very friendly , room was clean , property is “under construction “ said on the main door , but to me looks like it’s is kind of old .

Leisure Family

6/10

Pleasant

13 May 2025

Susan

The people were very nice and helpful. Our rooms were fine however there was no housekeeping service.

10/10

Exceptional

25 Apr 2025

Stephen

Staff was friendly and helpful. Very accommodating for a little post funeral get together. Thank you everyone!

Leisure Self

8/10

Excellent

22 Apr 2025

Paul

Located within a short distance from the interstate highway, but out of sight of it. Quiet area, low traffic road to town is some distance from the front of the hotel and in back is a wooded hill. Few dining options, although a Perkins restaurant separates hotel from the road, nothing else nearby. A tiny hardware store and an auto parts store are the next closest businesses about half a mile away. Property is nothing special, but was undergoing some renovation of the hallways during my visit. My room was typical for this brand of hotel; decent enough, everything worked, clean. Driveway to parking lot from road is steep with sharp transitions, might be a problem for lower or longer vehicles or anything with something attached to a trailer hitch.

Leisure Self

8/10

Excellent

12 Apr 2025

Amanda

Good pricing and clean

Leisure Family

4/10

Poor

07 Apr 2025

Victoria

The rooms were a bit old but they’re working on improving their rooms.
The only think we did like is that we had to wait for Half and hour to get our room. There wasn’t a living person on the desk to help we had to call a the number on business card left in the desk. Call for assistance. At the same time brkfst was ok but the trash cans where top off from trash accumulated from previous days. And when we need it help from the desk receptionists there was not one person in the desk always empty. We had to extended our stay and decided to book a room at another hotel. We had it with this location.

Friends_and_family Family

10/10

Exceptional

28 Mar 2025

Cynthia

the

Passing through on the way to see family, we stopped for the night. Room was clean, bed was comfy, breakfast was good.

Friends_and_family Family

8/10

Excellent

02 Mar 2025

Robert

Under renovations but overall not a bad stay

2/10

Poor

19 Feb 2025

Tanya

All you heard was doors slamming all night dogs barking all night

Business_and_leisure Family_with_children

8/10

Excellent

18 Feb 2025

Kendra

Bugs in Shower

Three bugs in the shower when I went to take one

Self

8/10

Excellent

17 Feb 2025

Tad

Go-to spot to stay when I visit back home.

Leisure Pet

6/10

Pleasant

06 Feb 2025

Lance

Fault Switch

The switch just as you walk into the room was faulty. It took me working with the front desk person after he turned on/off the breakers in the room to try to fix the issue but to no avail. The issue was no lights in the bathroom or on the desk worked. The nice front desk person was only guy working and too busy to check it out as we checked in after 8:00 pm Wednesday night. After about an hour and 1/2 I figured out if you place the switch just in the right position, all the lights would work. I had to do that in order to get ready for bed and shower the next morning. Bottom line, the switch needs to be replaced.

Partner

2/10

Poor

19 Jan 2025

Thomas

Refrigerator very. Wobbly. Almost tipped it over. No nbc-cbs-abc-espn. No local channels. No weather channel. They used smart tv app for tv. A bunch of old outdated shows and movies. No cable. No ice machine. Breakfast was supposed to be open at 6.am they is what it said on the website. No breakfast at 6. We waited until 6:45 still no breakfast we had to leave and go pay for breakfast. Heat and air system needs to have work done. Heat was greatly fluctuating in temperature. Too hot could not get it to cool down even on low. Too much money for the conditions.will never stay again.

Leisure

6/10

Pleasant

03 Jan 2025

Stewart

My stay in Kingsport Comfort Inn

There were some kind of bugs in my he room. One on my bed. Looked like a tick or stink bug. Damage to room not taken care of. Had to ask for more towel’s. What’s with those half pillow’s.

Friends_and_family Family

4/10

Poor

29 Dec 2024

Keller

This hotel was not worth the price. The walls, shower curtains, and floors were dirty. Breakfast was ok but no flavor.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2024

Susan

The room was very clean and staff very friendly. There was no towel bar in the bathroom so no place to hang towels except for a small hook on the back of the door, which wasn't sufficient for two people.

Leisure Family

10/10

Exceptional

25 Dec 2024

Miranda

My family and I really enjoyed our stay here. Breakfast was great, we loved the waffles. It’s close to many restaurants, Perkins is a great choice. The rooms were clean and spacious. The staff was incredibly friendly.

Leisure Family

10/10

Exceptional

06 Dec 2024

Verified traveler

There was loud banging in the lobby area on one of the nights of our stay beginning about 4 am and continuing for at least an hour. Our room was near the lobby but this should have been taken into consideration for the nearby guests. This was not acceptable.
The staff was helpful but stingy with towels.

Friends_and_family Family

6/10

Pleasant

30 Nov 2024

Gary

So so

Carpet was sticky and felt like it was wet.
Fold out bed sheets were dirty and mattress was stained

Friends_and_family Family

4/10

Poor

16 Nov 2024

Yomayra

No comment

Leisure Family_with_children

2/10

Poor

16 Nov 2024

greg

Stayed in room 340 coulndt take shower water either scalding hot or cold no in-between the guy working desk refused to come check it out give me other room or anything and said nobody else complained. Then when left there was a woman at desk

Self

8/10

Excellent

15 Nov 2024

Brian

They used the the snug foot print of the facilities very well

8/10

Excellent

05 Nov 2024

Kathy

Great location for the traveler.

Leisure Self

10/10

Exceptional

30 Oct 2024

Elizabeth

Easy access to 81.

Business Pet

8/10

Excellent

05 Oct 2024

Carl L.

Right off the exit on the Interstate
Good value for the price
No staff at check-in or check-out at times

Leisure Partner

2/10

Poor

03 Oct 2024

Elizabeth

For 15 years I have hosted family and friends who come to visit me by making and paying for their rooms at this facility. As I was checking in my visiting family, the staff demanded an additional $100.00 per room because I live locally. Rude and totally unacceptable.

Leisure Family

10/10

Exceptional

11 Sep 2024

BRYAN

Wish there was pet waste station on the property, maybe even a area for dogs to go potty

Leisure Pet

10/10

Exceptional

25 Aug 2024

William

Great staff.

Partner

10/10

Exceptional

18 Jul 2024

Eric

Property could use some modernization, but otherwise it was perfect. Clean, smelled good, staff was amazing and accommodating to our needs and the needs of our family. Definitely a gold star for the staff, both day and night.

Business Family_with_children

8/10

Excellent

13 Jul 2024

Sandra

Hotel was fine. Stayed one night. Was unable to use pool due to late opening. Pet friendly but not much area to walk dog.

Leisure Family

6/10

Pleasant

05 Jul 2024

Mark

Interior was well worn...could use a facelift