Staybridge Suites By Holiday Inn Johnson City

10/10

Exceptional

26 Apr 2026

Brandon

Stayed here for a Bristol race. The hotel is very convenient to the race track. The rooms were clean and well appointed. All the staff members were friendly and welcoming. Breakfast was fresh with lots of options. The only criticism I would have is that there was no sign at the road for the property so it was a little difficult to find in the dark. 10/10 would stay again.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Saunya

The staff was friendly and professional. The suite was clean and a great size for four people to stay for a night. Breakfast was delicious and the coffee was perfect.

Family

10/10

Exceptional

20 Mar 2026

Justin

It was great!

Family_with_children

10/10

Exceptional

11 Mar 2026

Stephanie

Pleasant stay - no complaints

Self

10/10

Exceptional

02 Mar 2026

Kimberly

Clean room, good room design, good light in room, easy parking lot to get onto main road.

Self

10/10

Exceptional

01 Mar 2026

Sheri

Beautiful hotel. Staff was accommodating and responsive. Kids enjoyed the clean pool area. Breakfast has top-notch!

8/10

Excellent

20 Feb 2026

Lori

Clean, comfortable beds, large bathrooms.

Family_with_children

8/10

Excellent

08 Feb 2026

Talondria

Clean rooms and Courteous staff.

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Bill

Very nice room and delicious breakfast

Business_and_leisure Partner

10/10

Exceptional

30 Dec 2025

Kimberly

Clean room and great breakfast.

Leisure Family

10/10

Exceptional

23 Nov 2025

Cindy

Staff were friendly. Breakfast was good. Clean and love the 11:00 check out time

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

Francois

Super

10/10

Exceptional

06 Oct 2025

ROBERT

All was fine

10/10

Exceptional

30 Sep 2025

Neat

Great stay staff was rude

10/10

Exceptional

20 Sep 2025

Cleo

Nice hotel

Leisure Partner

10/10

Exceptional

15 Sep 2025

GARY

Everything was great!

Friends_and_family Friends

2/10

Poor

30 Aug 2025

Gregory

My husband and I travel a lot for work. This has been the first time that we have encountered such horrible service. We initially reserved for 14 days (during those 14 days we went away for 4). When we arrived, our room was not cleaned at all. We opted to take their apologies and didn't leave. We rebooked an additional 7 days and explained that a deep cleaning was needed (clean bathroom, vacuum carpet, change bed sheets). Instead of cleaning, we received bed bug bites all over our bodies and had to rush out of there. ABSOLUTELY DISGUSTING with their housekeeping!!! RUN!!!! DO NOT STAY HERE!!!

Business Partner

10/10

Exceptional

05 Aug 2025

Alisha

The staff was friendly and helpful. T

10/10

Exceptional

27 Jul 2025

Carol

The rooms were wonderful lot of space very nice Front desk was nice and very helpful Breakfast was hot and good

Leisure Family

10/10

Exceptional

14 Jul 2025

Lori

Only thing i will chqnge from now on, woukd be requesting a 1st floor handicap accessible room, especially if a transformer blows and we are on the 3rd floor again lol

Business Family

10/10

Exceptional

19 Jun 2025

shelly

Excellent stay. Stayed here for 7 nights. The kitchen in the room was perfect. The room exceeded my expectation. Great place to stay. I would stay again!

Partner

10/10

Exceptional

17 May 2025

Michael

The breakfast bar was over the top! Anything you would want was on there! The coffee was excellent. Staff helpful and always welcoming and friendly! Had an excellent stay! Thank-you!

Leisure Partner

8/10

Excellent

21 Apr 2025

Tamra

It was great having a full sized fridge, cooktop and microwave. They even had a light meal on Mon-Wed evenings ! Was a little hard getting extra towels for our one week stay.

Business

10/10

Exceptional

22 Mar 2025

Matthew

Very nice place!

Great quiet place to stay. Great breakfast. My ONLY gripe is they allow pets, (& I like dogs) but they can be unruly sometimes.

Friends_and_family Family

8/10

Excellent

06 Feb 2025

MICHAEL

A very nice hotel. The main drawback was the lack of a lid on the toilet seat. I suppose this makes it easier to clean but it's unsanitary to have no lid.

10/10

Exceptional

26 Jan 2025

Ricky

Very good

Friends_and_family Family

10/10

Exceptional

03 Jan 2025

Sara

Traveling for work and this was great! I’d definitely stay here again

Business Self

2/10

Poor

02 Jan 2025

Sam

Bad Hotel

The staff was very unprofessional and not helpful, the facility was less than clean, the . I asked to extend my stay for one night. The lady at the front desk at the time told me i would have to check out and then make another reservation and check back in tomorrow. So i just went and got another room at a different hotels and you can be sure we will never be staying with you again.

10/10

Exceptional

21 Dec 2024

Steven

Great room at an affordable price. Very clean. Friendly staff. Will definitely stay here again

Leisure Family

10/10

Exceptional

03 Nov 2024

Robert

Great experience will stay here again

Leisure Family

10/10

Exceptional

20 Oct 2024

Sherri

Love it

Leisure Partner

10/10

Exceptional

25 Sep 2024

ROBERT

Very nice property and friendly staff. The wine/beer social time was a very pleasant and welcome surprise

10/10

Exceptional

23 Sep 2024

Sarah

We were in town from California for the Nascar Bristol race. This was a great place to stay, clean, great rooms and helpful and friendly staff. Not a far drive to the track.

Friends_and_family Friends

6/10

Pleasant

27 Aug 2024

robbie

The hotel and room were nice but do not stay in a room that backs up the elevator, very noisy, not good sleep. Breakfast was so-so and ends early no excpeptions so make sure you up and down before 9 AM to have breakfast if you want it - no sleeping in. There is a little happy hour which was nice.

Friends_and_family Family

10/10

Exceptional

26 Aug 2024

BRENDA

This hotel truly is one of the best home away from homes in Johnson City Tn. The staff is AMAZING they all work so hard at ensuring they make your stay as comfortable as possible. If anything is not to your liking they will go above and beyond to make it right. The breakfasts are amazing, beds are sooooo comfortable, rooms are very clean. They also have free laundry facilities which makes it very convenient. It definitely will not disappoint and is worth every penny.

10/10

Exceptional

23 Aug 2024

Sheila

Didnt clean

There was a beer can and snickers wrapper on floor next to couch. I gave picture of it to front desk

Friends_and_family Family

8/10

Excellent

20 Aug 2024

Charles

Great room for the money. Definitely wasn’t the cleanest and the furniture had a bit of a smell.

Leisure Family

10/10

Exceptional

11 Aug 2024

Roy

Great breakfast buffet

Business_and_leisure Pet

8/10

Excellent

02 Aug 2024

chris

Room was gresy and stafg was nice. The only complaint i have is breakfast was lat most of the 7 dauz we were here. One day i went down 1.5hrs after it was supposed to start and ths only things out was fruit and oatmeal , without utensils to get them. We would definitely stsy here agsin though.

Business Partner

10/10

Exceptional

07 Jul 2024

Donald

Excellent place

This has been my second stay here. Family enjoyed it so much this is our go to place when we go to Tn

Friends_and_family Family

6/10

Pleasant

09 Jun 2024

Shari

Disappointed!

Room was nice. From the front desk to breakfast set up the workers looked like they just got out of bed; asked them questions with no help; questioned a charge on my card and could not give explanation. Worst was a comment at check out that he said “he will be surprised if this damn place isn’t closed in a year”! No professionalism at. Workers were eating food before guests even had a chance. Do not believe I will go back.

Partner

10/10

Exceptional

09 Jun 2024

Laurie

Front desk staff was super nice and knowledgeable. Check in was fast and easy. Breakfast was great.

Leisure Family_with_children

2/10

Poor

08 Jun 2024

Travis

Was over booked and kicked us to a one bed room with 5 of us. I had confirmed and paid for 2 beds and a sofa. Wouldn't make it right

4/10

Poor

06 Jun 2024

Catherine

Dirty!

Sign in bathroom promises light cleaning every weekday which includes replacing towels, taking out trash, and making beds. We were there 3 weeknights and it never happened. My husband had to take trash out and get us new towels every day. My son dropped a toy that went under the chaise. There was food and dirt piled high under there. Day 2 we asked the front desk if the could ensure our room got cleaned while we were out. They promised it would but never followed through. Could be a very nice hotel if housekeeping did their job.

Friends_and_family Family

8/10

Excellent

03 Jun 2024

ALAN

It's an extended stay type of property, I liked the kitchenette in the room and the outdoor grills available if you wanted to cook for yourself. Was there nine nights though and only had light housekeeping once, even though their policy says my room should have been cleaned thoroughly once and lightly 4-5x.

Leisure Self

8/10

Excellent

23 May 2024

Carol

A/C is great. I like it cold when I sleep. The room was clean. Pool is nice. Breakfast is better than the average hotel’s offering. The bed is comfortable, and the linens are acceptable. TV is large enough. There is a couch that is firm, and our 3 year old granddaughter slept well on it.
I don’t like all the smokers at the front door. Can’t really avoid them there.

Leisure

10/10

Exceptional

22 May 2024

Erin

The room was excellent, the only thing I would suggest is an oven or convection microwave in the room.

Leisure Family

10/10

Exceptional

18 May 2024

Heather

Excellent clean hotel convent to everything

Leisure Self

8/10

Excellent

14 May 2024

Charlie

Very nice hotel. Clean, friendly. And the family had a great time

Business_and_leisure Family

10/10

Exceptional

13 May 2024

Wendy

Heaven is REAL at Staybridge Suites

Our stay for 2 nights was heaven. The beds were like sleeping on a marshmallow. Just the right softness and I had no problem sleeping that night. We found everything so clean and inviting. It was a little outdated. The couch was low and so was the chair. I am handicapped and I had to be helped off the couch. It was uncomfortable also. The bathroom needs some sort of heavy glass. Running to the kitchen for a glass is dumb. I had a handful of medication and needed a glass. To the kitchen for a glass and then back to the bathroom to finish getting dressed. We will be back as long as my sister lives.

Friends_and_family Family

10/10

Exceptional

12 May 2024

Brian

Located very conveniently close to I-26 and the Mall. Very clean property and comfortable beds!

Leisure Partner

10/10

Exceptional

09 Apr 2024

James

Amazing large suite for 3 people and all the luggage

Leisure Family

8/10

Excellent

24 Mar 2024

wayne

Nice facility and staff, will stay there again.

Facility was great.. breakfast was good and it was nice to have a “meet and greet” in the evenings we were there. The only complaints that we had was, the toilet wasn’t clean and when my wife pulled up the duvet when she got in bed, she noticed either blood or chocolate on the cover. Housecleaning took care of it right away. I will stay there again. 😊

Partner

10/10

Exceptional

19 Mar 2024

Pamela

The room was like a nice condo. Felt like a piece of home. The kitchen had everything you need and the bed was very comfortable. Hot breakfast they served every morning

Leisure Friends

10/10

Exceptional

11 Mar 2024

Leslie

Very clean, nice room! Very friendly staff at check in!

Leisure Pet

4/10

Poor

09 Mar 2024

Suzanne

Upon checking in we received keys for 3 different rooms that were either not cleaned or already occupied! Terrible! Isn’t this info in their computer?? We finally got a room that was vacant and they upgraded for free. I just hope no one gets a key to our room while we are gone.

Leisure Partner

8/10

Excellent

07 Mar 2024

Jennifer

This is a great place to stay..pet friendly.has everything

Leisure Pet

4/10

Poor

05 Mar 2024

Aubrey

Dirty. Food crumbs on kitchen floor, sticky spots on kitchen floor, hairs in shower, pee spots under toilet seat (which had been left up, so was very obvious), poop crusties inside toilet bowl. Carpet clearly not vacuumed.

Friends_and_family Family

8/10

Excellent

03 Mar 2024

Carol

The room and common areas were very clean. The breakfast was good, especially compared with other hotel buffets. The pool and workout room were fine. The hotel is non smoking, but it smells of cigarettes. The entrance is the smoking area.

Leisure Family_with_children

10/10

Exceptional

23 Feb 2024

David

Very clean, relaxing and plenty of space and the employees were so nice

Business

2/10

Poor

18 Feb 2024

Christina

I travel for job so I spend a lot of time in Holiday inns and Staybridges. So I planned a romantic get away for the night. The hotel was a complete let down.First we checked in at 3 was told come back at 4 room not clean. Go to our room and still not clean. 5:00 finally go to our room. Learn our fridge is missing the components to make ice we are told no ice machines and nothing they can do about it. Get up this morning head down to breakfast (9am) breakfast they say is until 10:30. All the paperplates are gone, they are out of juice, and the hot food displays are empty except the eggs. I am very disappointed in a place ran by Holiday Inn. I have had better service at Days Inn. I asked for a receipt and I got someone else's bill. Angela Garber as the manager you might want to talk with your staff

10/10

Exceptional

17 Feb 2024

April

Room size was great!

Business_and_leisure Family

10/10

Exceptional

12 Feb 2024

Deborah

loved the kitchen and being able to close off the bedroom

Partner

2/10

Poor

05 Feb 2024

Mark

Staff was kinda unprofessional. They had their spouses there they was on their phones and their kids was just running around in the lobby into people and such. Overall it was clean but the beds were terrible!!

Business Partner

10/10

Exceptional

06 Jan 2024

Philip

Excellent stay

Almost everything about our stay was excellent. The only thing i would complain about is that we had to ask for towels, kleenex, toilet paper and more trash bags. The breakfast was fresh and good. The amentities were excellent including free laundry, which i was pleasantly surprised by! I would absolutely stay here again.

Friends_and_family Family

2/10

Poor

24 Dec 2023

Steven

Upon arrival in our room it smelled like cigarette smoke. We were given another room of which I found some sort of bug that resembled a bed bug (unsure). We were then given a third room of which we found peeling paint outside of the entrance door and ceiling tiles in the hallway that you could tell had water damage.

Leisure Family

10/10

Exceptional

22 Dec 2023

Monazza

Go for it!!!

Everything was amazing. Clean, comfy and free breakfast was yummy too. Highly recommend it.

Friends_and_family Family

4/10

Poor

25 Nov 2023

Elizabeth

The service at this Staybridge was less than satisfactory. We were required to take our towels to the laundry ourselves instead of the customary cleaning service expected. Our other room, must have had a dog or other animal before our party arrived and animal hair was all over the room and bedding. We moved to another room. All of this for a Holiday Inn was not expected.

Leisure Family_with_children

10/10

Exceptional

12 Nov 2023

Jason

Great place to stay!

Room and hotel were clean and inviting. Staff was very nice too!

Friends_and_family Family

6/10

Pleasant

12 Nov 2023

keith

Loved the size of the room. Bed was very comfortable. Kitchenette included which was nice.

Leisure Partner

10/10

Exceptional

31 Oct 2023

Nicolay

We were staying only for 2 nights while visiting family. The hotel is very nice. It doesn’t look like it’s falling apart and staff was working hard to keep it clean. Our room was very clean and the beds were super comfortable. Breakfast didn’t seem to have that many options but what was available was good enough for us. I would recommend this hotel and I’d stay there again.

Leisure Family_with_children

10/10

Exceptional

27 Oct 2023

Mar

Home away from home.

We completely enjoyed this hotel. Everyone was very kind accommodating. We’ve decided that this will be where we stay every time we come up.

Partner

10/10

Exceptional

25 Oct 2023

JENNIFER

The only thing was that the beds were not made when I got to the room.

Business Self

10/10

Exceptional

23 Oct 2023

Nancy

The bed was so high that I had to use a chair to help me get into it.

Leisure Family

10/10

Exceptional

22 Oct 2023

Caireen

The food and double room were amazing

Leisure Family

10/10

Exceptional

21 Oct 2023

Lisa

Rooms were clean and spacious

Business_and_leisure Partner

10/10

Exceptional

20 Oct 2023

Brian

Great room in a good location in Johnson City. Very clean, although the previous occupants must have been eating a lot of onions - the room smelled like a whopper!

Leisure Family

10/10

Exceptional

19 Oct 2023

Angelina

Nice grounds - nice staff

The hotel was very comfortable and the grounds were beautiful. The smell was a little off putting in our room, but we bought some Febreze and it helped a bit. Since they allow pets, I'm assuming that was why. I also noticed a very strong marijuana smell in our hallway, but fortunately not in our room. We loved the two bedroom suite for our family and hope to stay here again when we come back and visit. The breakfast was very good as well and had a nice variety. I loved the free washer and dryers as we had to extend our stay and needed to wash our clothes.

Friends_and_family Family

10/10

Exceptional

17 Oct 2023

Lisa

There was a dog that barked constantly in a room next to ours. The hotel should have rooms in a different area of the hotel for guests who have pets.

Otherwise the rooms were nice and the staff was helpful.

Business_and_leisure Partner

10/10

Exceptional

13 Oct 2023

Warren

Nice for long stay, full kitchen, quality mattress. I will stay here when money is not an option or when I have a female guest.

Business Self

10/10

Exceptional

02 Oct 2023

Linda

Great place to stay!

Front desk was welcoming and pleasant. Room was exceptional and clean. And it was pet friendly.

Friends_and_family Family

10/10

Exceptional

27 Aug 2023

Amber

Excellent hotel!

Family_with_children

8/10

Excellent

12 Aug 2023

Damian

Great over experience!

Excellent hotel and excellent service. Room was comfortable and spaced well. We would use Staybridge again and would recommend it to others. Only thing I wish is they would have the appetizer/drink deals more than just Monday - Wednesday as I happened to have to leave for a few days due to a work issue and it happened to be mon-Wed. My wife and kids did get to enjoy it though. Overall very good experience!

Friends_and_family Family

10/10

Exceptional

20 Jul 2023

Noelle

The suite was great for my family of 6. Three king size beds plus a sofa bed. The kids were thrilled.

8/10

Excellent

18 Jul 2023

MILA

Family Friendly

Staybridge is our usual place to stay along our travel route to Georgia. We rented a larger suite on this recent visit. There were 2 adults, 3 children and 2 dogs. The beds were clean and comfortable. We used the pool and enjoyed grilling dinner. Breakfast was adequate (poorly staffed);. However, there was plenty of hot coffee.
This is a nice property - Family Friendly

Friends_and_family Family

10/10

Exceptional

17 Jul 2023

Cathy

Great place to stay in Johnson City.

Comfortable stay for our 3rd overnight trip at this location. We like the suite layout with kitchen area and seating area for watching tv in the evening. Plenty of outlets for charging devices. Room was clean and quiet, good breakfast.

Partner

10/10

Exceptional

16 Jul 2023

NORA

It was dog friendly. Our large dog travels with us, so to be able to stay somewhere nice with him accompanying us is important. Hotel very clean, relaxing, enjoyed being able to sit on back patio in evening. Would definitely recommend this hotel.

Business_and_leisure Pet

2/10

Poor

27 Jun 2023

David

We arrived at the property with a reservation paid advance, and I had to wait an extra 30 minutes before a room could be “ cleaned” after 7:00 pm. we got checked in and their their meat and greet was out of food. 45 minutes after it started so we didn’t get anything but the front desk personnel were eating, we got to the room there was stuff on the floor. The sheets were dirty no paper, pencil desk accoutrements no travel block no information on TV channels when it’s a bathroom and soaps were locked up in a Despenser case, I don’t pay for that kind of service but I paid over $270 a night for this hotel and when I pulled the sheets down to get in the bed they were Sandy we had to sleep on top of the comforter and when we went down to breakfast the next morning the eggs
were burned and coffee cold.

Leisure Family

10/10

Exceptional

25 Jun 2023

Verified traveler

comfort

this is a classy place

Business

8/10

Excellent

25 Jun 2023

Eileen

Loved the two bedroom, two bath, with living room and kitchenette....with indoor pool....and free breakfast. The location was close to family, which was most important.
The only criticism is lack of communication @ check in about housekeeping not coming by daily.
Apparently that needs to be requested.

Leisure Pet

10/10

Exceptional

12 Jun 2023

Jessica

The property was great! Only feedback I have is even though our stay was less than 7 days (so no housekeeping) trash pick up would have been nice to have.

Partner

8/10

Excellent

15 May 2023

Brandy

Staff didn't said their was only wifi in the rooms, not internet??? Didn't know how to troubleshoot no wifi access.

Business

4/10

Poor

06 May 2023

Scott

Not what we expected for $200 per night. Seemed more like a half way house release program rather than the well dressed professionals depicted on the Web site photos. It was difficult to tell the difference between the staff and \"residents\". The only noticable employees were the uniformed kitchen staff. The police were in the parking lot almost every night. There were more people coming through the front door for the grab and go breakfast than people coming down from their rooms. Breakfast got high ratings on the website but was just a standard hotel offering. Not sure we would stay here again even at half the price.

6/10

Pleasant

01 May 2023

Nathan

This hotel had the perfect accommodations. Nice building, good breakfast, but fell short on staff and hospitality.
Had happy hour Mon.-Wed. night but limit on drinks to 2 and only 1 flavor of beer, 2 flavors of wine.
Also asked for some asprin 1 night and they said i could purchase it but have been to places that offer it for free.
Stayed 4 nights, never cleaned my room though sign said they would unless asked not to.

Business Partner

10/10

Exceptional

23 Apr 2023

ANNE-MARIE

Good room, great location, friendly staff

10/10

Exceptional

15 Apr 2023

Leisl

Well Done Johnson City Staybridge

This hotel was thoroughly delightful. Everyone that worked there is super friendly and competent. In fact we travel frequently from Virginia to Texas and back and this was the first time we stayed in this town and at this Staybridge. From now on we are going to take this route and stay here. Well done Johnson City Staybridge

Partner

10/10

Exceptional

04 Apr 2023

MILA

Nice Stay

The room was clean and well stocked . Comfortable bed. The staff were helpful. Breakfast selections good.
We have stayed there several times and have never been disappointed. Easy access off interstate 26. We especially like the dog friendly atmosphere; without the dog smell.

Friends_and_family Family

4/10

Poor

30 Mar 2023

Kimberly

Floors in bathroom were not clean . After placing towel on floor to absorb moisture from shower, bottom of towel was dirty

Business

10/10

Exceptional

26 Mar 2023

Troy

Lovely well kept rooms. All hotel staff were friendly and helpful. Our kids enjoyed the pool.