Name: Baymont by Wyndham Johnson City
Address: 2606 North Roan Street, Johnson City, 37601, US

4/10

Poor

18 Jul 2026

Megan

The floors were sticky, they tried to keep my deposit bc a wash rag had makeup on it where we washed outer face.... lol

Friends_and_family Family

2/10

Poor

17 Jul 2026

Tyson

Ranks as one of my worst experiences at a hotel. Sheets were disgusting. Even had what appeared to be a wet spot. When I reported the issue to the person at the desk his response was, “and what do you want me to do.” I asked to have clean sheets. I returned that night and all the staff did was remake the bed with same nasty sheets. It took an email complaint to corporate. I finally got clean sheets late at night and staff only said yes we shouldn’t have put those on a bed. No compensation and lack of care is poor.

Self

2/10

Poor

12 Jul 2026

sharon

My room was big and clean. But entering the floor that goes to the room, the stairwell which was outside the building had trash and was not kept clean at all. Entering the hallway to my room there were like five huge bay windows. The first window obviously had tremendous signs of break-in where the screen was pulled away. The window was broken. The mini blind was filthy beyond words and broken. The second window it was open, and I could not lock it. All the mini blinds were torn and hanging and filthy. I would stay somewhere else!

Self

8/10

Excellent

12 Jul 2026

Marc

The room was clean and smelled good everything was nice, fully equipped with everything needed, the property outside needed attention, but the staff was nice, really good breakfast, good nights sleep, quiet, will stay again, also nice pool

10/10

Exceptional

11 Jul 2026

JONATHAN

The only thing I didn’t like about the deal with Expedia or anything that I didn’t know what the deposits were for pets or prices for pet cleaning fees!

Pet

10/10

Exceptional

10 Jul 2026

Kaloni

We had a great time hanging out in the pool. Very clean room. Reasonable price. Would choose to visit again.

Partner

10/10

Exceptional

10 Jul 2026

Jeffery

The hotel itself was great. A few sketchy ones hanging around the parking lot but nothing on our bikes got touched.

Friends_and_family Friends

4/10

Poor

06 Jul 2026

Judi

My room had bedbugs and the only thing they did was switch us rooms! My daughter had bites all over her. No \"I'm sorry\" nothing just here's another room!

Family_with_children

4/10

Poor

04 Jul 2026

Shaelynn

Was hit with an unexpected $50 deposit, the pool had no clean towels so I had to use my room towels to dry off after the pool, I wanted to take a shower so I went to the desk to get a clean towel and was told no and given a single hand towel instead... It's very hard drying off with a hand towel at 7 months pregnant. The ac in my room wouldn't stay on and it was really hot all night, then I get up to get breakfast 3 different times and the milk was empty every time and so were the eggs. I left hot sweaty hungry and very disappointed

Family

10/10

Exceptional

04 Jul 2026

Cheryl

Was great

Partner

4/10

Poor

02 Jul 2026

David

Dirty

10/10

Exceptional

01 Jul 2026

Heather

G

Partner

2/10

Poor

30 Jun 2026

Bryan

It was ok could have been better

10/10

Exceptional

30 Jun 2026

Marvin

It was all good.

Self

10/10

Exceptional

29 Jun 2026

Carolyn

Very friendly staff, comfortable beds, convenient location, several srlections for breakfast.

Family

6/10

Pleasant

26 Jun 2026

Regina

The place we stayed you had a drain right at the steps to walk down to the room. Which was with my elderly mom and aunt. There was no other way to get to the room . The railing was loose on one side as my mom held on she saw the screws wiggly. Low and behold don't start your monthly or your child spill something cause they charge $15 USD for a wash cloth and higher for towel and sheets!!!! I will not stay at this hotel again.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Kimberly

We loved everything about our stay.

10/10

Exceptional

25 Jun 2026

Heather

Yeah

8/10

Excellent

24 Jun 2026

Tanya

What I liked about Baymont it was very clean the staff was very nice and breakfast was good and the pool was clean it was right in the perfect area around a lot of restaurant

Family_with_children

10/10

Exceptional

23 Jun 2026

Heather

Good clean

Partner

2/10

Poor

22 Jun 2026

Savannah

Stupidly booked online without looking at the reviews. First of all, the parking lot was bizzare and very poorly maintained. Got out of the car, and was instantly hooted and hollered at by some drunk men hanging off their balcony. Should've taken the hint to run away, but I didn't. When I found the check in, it looked like I walked into a hotel from the 70's- nothing wrong with that necessarily, but the clientele inside were... interesting. The girl at the front desk was extremely nice, and really the only good thing about this whole ordeal.

Finding the room was a nightmare. Passing quite a few people smoking who knows what, loud music in the parking lot, beer cans and trash on the ground... yet another red flag. We had to walk down a hallway that smelled of urine and was full of old furniture of trash.

The room is where I finally came to my senses and realized we needed to LEAVE. There was a shirtless man outside our room, smoking and staring at everyone and everything. The door wouldn't fully shut. The peephole was full of toilet paper. Again, it looked like the room came out of a 70's horror movie- extremely dated, smelly, and in bad shape.

Thankfully, the same nice woman was at the front, and was quick when I told her I needed to check out. Maybe this is a common occurence...

Partner

8/10

Excellent

20 Jun 2026

William

My only complaint was I could only get warm water for shower and shaving.

Partner

10/10

Exceptional

18 Jun 2026

Lyvonne

A nice basic room. Clean and functional. The bed was comfortable. The only thing I would have liked was a couple extra hand towels and a bathroom garbage can.

Partner

2/10

Poor

16 Jun 2026

David

I had a very disappointing experience at this hotel and will never stay here again.
The front desk employee was extremely rude and made me feel unwelcome from the moment I arrived. At one point, he asked if I spoke English in a very disrespectful and condescending manner, which I found offensive and completely unprofessional.
The room itself was dirty and poorly maintained. It did not feel clean or comfortable, and it certainly did not meet my expectations.
Breakfast was equally disappointing. The only hot items available were eggs and dried-out potatoes. When I politely asked if there were any breakfast meats or other protein options, the employee told me that the owners do not eat pork. Regardless of the owners' personal preferences, guests should be offered a variety of breakfast options, including other protein choices. It felt like guest satisfaction was not a priority.
I tried to overlook the lack of breakfast options and made myself a waffle instead. The waffle machine had a built-in timer, and I even left the waffle in for an additional three minutes after the timer finished because I wanted it crispy. Despite that, the waffle came out soggy, undercooked, and doughy in the middle. It was clear that the machine was not working properly or was not being maintained.
Between the rude service, the dirty room, the lack of protein options at breakfast, and even the undercooked waffle, this was one of the worst hotel experiences I've had. I will not be returning.

Self

10/10

Exceptional

14 Jun 2026

Terry

Quick and easy check in and out. The room was clean and cool for a hot day. The bed was just right for a good night's sleep. The bathroom was large and clean. It has a nice cozy feel. The breakfast was Amazing. The room was cozy and there was multiple foods to choice from. The staff is Super nice and helpful. We will stay there again.

Family

10/10

Exceptional

13 Jun 2026

Hardy

Great

Partner

10/10

Exceptional

13 Jun 2026

Hardy

Great

Partner

8/10

Excellent

13 Jun 2026

Jayne

Bed was very comfortable. Pool didn't look like it was used or cleaned often. Staff was on a call when I arrived & ignored me for several minutes to finish a personal call. There is construction going on, but I wasn't disturbed by it.

Self

10/10

Exceptional

13 Jun 2026

Heather

Great all around

10/10

Exceptional

12 Jun 2026

Heather

Great

8/10

Excellent

09 Jun 2026

Lee Ann

They provided a good solid stay. The staff was friendly & attentive. My room was clean but the room & the overall facility was rather run down. The entire facility should have some attention--frayed carpets, pitted fixtures in bathroom, etc. They provided the basics but it was not a glamorous vacation spot.

Self

8/10

Excellent

09 Jun 2026

Anna

The water in the shower was lukewarm at best except for the day I was leaving. I also asked to stay an extra night and settled everything a couple of days before but my keycard had to be reset a second time when I was locked out and housekeeping knocked on my door to check when I was leaving. So communication is not the best.

Self

4/10

Poor

07 Jun 2026

Timothy

Staff were nice. The one who checked me in was friendly and the one who checked me out was nice.

Friends

6/10

Pleasant

01 Jun 2026

David

Had some issues at first but they were corrected. My biggest issue was the TV remote. It was basically useless.

Self

8/10

Excellent

01 Jun 2026

Jason

Older motel but clean wity friendly staff. Large pool with restrooms was nice to find. Breakfast had hot food which is rare these days. Great location within minutes to food and shopping. I would stay here again.

Friends_and_family Family

2/10

Poor

29 May 2026

Hardy

The bedding at spots on it also did the towels, there was sticky stuff on the tables and half the plugs didn’t work, we did not once comeplane about anything and that was our mistake. Also it was never mentioned that they was remolding the hotel on any website so be ready to be woken up by load beeping and banging and eveything else at 730. My mistake for not taking pictures of everything in the room prior to sitting, touching or anything before you take pictures of everything towels, bedding, pillowcases tables everything you will be charged, for someone else’s mistake and taken from you deposit. Really hated this cause wanted to come back to stay until we checked out. Shoud have just complained about everything and be one of those people from the get go.

Partner

8/10

Excellent

27 May 2026

Robert

Recommended as a good value for the cost. I had stayed here a handful of times from '24 to '25. It struck me then as a property with real potential that was not realized. I came back recently for several nights in three different rooms recently and can report that it's getting better.

The good parts: 1) spacious rooms, especially if you go one level up in category from the lowest price. 2) the price is extremely reasonable, often being the cheapest in the region, excluding the obvious dumps. And 3) the pool is very nice in summer. Many families were enjoying it, and I did too!

There are still issues, many of which are common with budget hotels, even good ones. It is not spotless, with lightly cleaned floors, and some scruffiness around the property. Second, I do have to agree with some previous posters that the air-conditioning can be spotty. Two of the three rooms I had could barely be cooled below 72 degrees. People who like their temps frosty should be wary. Altho one of my rooms did not have that problem at all. Finally, some may not like the area -- it's safe but not very nice. A busy four lane right in front adds to noise and pollution so it is not very walkable. The flip side is that there are many food options nearby. FYI many room descriptions online don't mention a microwave and fridge, but all three of my rooms had them.

All in all, I'd say it's a solid value. Maybe pay a couple dollars extra and avoid the cheapest rooms, and you should be happy with it!

Self

10/10

Exceptional

25 May 2026

Shannon

Clean room, clean property, lovely breakfast, close to food and shopping.

Self

6/10

Pleasant

17 May 2026

Jeffery

Breakfast ok

6/10

Pleasant

11 May 2026

Erin

Not very safe, older stairs to climb to get to very crowded room full of old large desk, table and chair with no function, hard to move around the room for two petite women. Furniture was sticky and damaged. Room smelled musty. Parking lot elevated above ground floor, you must climb down embankment and climb up stairs on the back of building. No ice or vending. Way over priced considering the poor condition.

Friends_and_family Family

6/10

Pleasant

09 May 2026

Donna

Property is older. Saw a roach in the bathroom

Friends_and_family Family

8/10

Excellent

09 May 2026

Fernando

Room was was clean, staff was available and helpful, parking was great, but breakfast needed more options

Partner

4/10

Poor

29 Apr 2026

Ronald

When we booked through Expedia it stated the pet fee was $25 per stay per dog. When we got to the hotel we were charged $25 per night instead. After numerous calls to the hotel and Expedia we have still not received a refund. Expedia says hotel is wrong and hotel says Expedia is wrong. We have not gotten this resolved at all.

Family

8/10

Excellent

26 Apr 2026

Aaron

Nice to stay

Self

8/10

Excellent

15 Apr 2026

Debby

We were there for the NASCAR race, it was a great location. Staff was friendly, room was clean.

Friends

8/10

Excellent

13 Apr 2026

Alejandro

Yes
Breakfast was good and parking was good

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Cheryl

I did not have the breakfast however the staff the facility they have taken very good care of me every time I go and I go about once a month

10/10

Exceptional

24 Mar 2026

Cheryl or Randal

Totally met my handicap needs

8/10

Excellent

22 Mar 2026

Mary

Parking was easy, there were shops close by including the mall, and plenty of restaurants. They need to offer more fruit on their breakfast bar and also some oatmeal would be nice.

Partner

2/10

Poor

17 Mar 2026

Shawn

Do not stay here! Nasty rooms all the way around and I’m not a complaining type of person. Paid for 8 nights (My bad) and learned my lesson to never book a room for this long. We ended up leaving after 3 nights because of the tweezers living in the room next to us. This place is really gross. Julia the receptionist was very kind though.

Partner

10/10

Exceptional

15 Mar 2026

Michelle

It was great staff helpful. Room clean and nice great location

Partner

8/10

Excellent

08 Mar 2026

Paul

Room was clean, staff were courteous and Breakfast was good, only issue was the road noise due to our room was facing road and road was very busy, overall it was enjoyable.

Family

6/10

Pleasant

08 Mar 2026

Jeffery

Clean room. Friendly staff on check in. Breakfast was limited to eating in a dining area. Not a problem even though out of the ordinary. My issue was how the staff was rude about informing me of that fact. Politeness and courtesy would have went a long way. Travel to the area about 5 times a year for a long weekend. Won’t stay here again.

Partner

8/10

Excellent

03 Mar 2026

Yvonne

It was great

Self

10/10

Exceptional

20 Feb 2026

Sara

Clean rooms and staff

2/10

Poor

20 Feb 2026

Brian

I never even stayed in the room the lady wouldn't let me have the room that I paid for so now I'm out over 80$ and I'm extremely pissed about this 😡😡

2/10

Poor

16 Feb 2026

Hugh

The room smelled like a wet dog, the hot tub didn't work, there was nothing in the room that's not in a regular room. It was bigger, but we got nothing more than a single room offers,

Leisure Partner

2/10

Poor

11 Feb 2026

david

Yes wonderful other than i was charged for $100 deposit, $64 daily rate and $300 almost $400 for a week when i stayed only 2 days!.

Business_and_leisure Family

10/10

Exceptional

04 Feb 2026

Joseph

Clean rooms helpful staff no complaints

Business_and_leisure Family_with_children

2/10

Poor

19 Jan 2026

Hugh

Food was cold and staff was rude

Leisure Family

8/10

Excellent

28 Dec 2025

Mary

Just a bit outdated

10/10

Exceptional

26 Dec 2025

Cody

Room was great staff was great would recommend it to anyone

4/10

Poor

25 Dec 2025

Steven

I was told over the phone by KD that early Check-In fee was $25. He charged me $35. He wasn't very friendly and at one point during my stay accused me of threatening the staff, which is untrue. There was a gas leak from a city pipeline in the street that was causing noxious gases and foul odors. I was getting headaches and nose bleeds during my stay. There were other people staying there were complaining about it as well. I would like to request a refund.

Business Self

10/10

Exceptional

20 Dec 2025

Ricky

Great

6/10

Pleasant

19 Dec 2025

John

The breakfast bar was a war zone with hardly anything left an hour after they opened.

Leisure Family

2/10

Poor

15 Dec 2025

Aaron

The room was not clean. The heater did not work right. It was 90 degrees in there. Cleaners left my door open twice for several hours while I was working. I extended my stay for two days, and they did not notify thw morning clerk. She called me at work demanding to know why my stuff was still in the room at 12:07 PM. I checked out and went to another hotel. Take my advice... SO NOT STAY HERE!

2/10

Poor

15 Dec 2025

Aaron

This property is in a state of disrepair. The heat/AC units do not work properly. I watched the owner/manager switching units from one room ro another. The first room I was in stayed over 90 degrees. Fridge unplugged and not working. Microwave turntable not working. Cleaners lefr my room door open on two occasions for several hours until I arrived. I had to keep the do not disturb sign on the door because of this. I extended my stay for two days, but they morning clerk was not made aware of it. She called me at work asking me why my stuff was still in the room. I checked out and moved to another hotel. DO NOT STAY HERE! YOU HAVE BEEN WARNED!.

Business Self

10/10

Exceptional

10 Dec 2025

Stacie

Room was spacious, heat worked really well, and it was so quiet in our building that we were able to really rest during our stay. The housekeeping team was awesome as well! Thank you staff!

Leisure

6/10

Pleasant

01 Dec 2025

kim

It was okay friendly people working there

Leisure Self

6/10

Pleasant

28 Nov 2025

Randal

I was extremely pleased the first 3 times I visited. This time was different. I'm disabled. I still cannot do stairs withoit a huge risk of falling. I was given a room where I had to climb stairs or do a lot of walking. The first room she put us in was a no smoking room that reeked of cigarette smoke. The second room had a damp smell but no smoke. That room however needs the rug cleaned. It turned my socks black. The building we were in this time was completely different than the one we stayed in the other times. I had been bragging to all my family members. My mom lives in Telford with my brother and I try to get there once a month. This particular stay was a disappointment.

Business_and_leisure Partner

4/10

Poor

26 Nov 2025

Jamie

Our original room was coded as non-smoking but smelled strongly of smoke. When I called the front desk to change rooms, I was told I had to more to a higher priced room but they would give me a discount. I refused to pay more for what I had already been promised (a non-smoking room), so he agreed to move me but continued to try to upsell me 2 more times. He said the higher priced rooms were so much better than where I was staying. The new room had damp carpets and we left the next morning with bug bites all over. I can only assume from bed bugs.
When I went back to look at the reviews of this hotel, over 10 of them had been submitted by “Kathrine” with shout outs to specific staff members and several anonymous ones named specific staff members as well. It seems someone is trying to add more positive reviews than there really are.

Leisure Family

2/10

Poor

24 Nov 2025

Thomas

Bedbugs!!!

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Sabeh

Nice

10/10

Exceptional

14 Nov 2025

Ricky

Clean vice staff

10/10

Exceptional

12 Nov 2025

Lismar

Excelente estadía

8/10

Excellent

11 Nov 2025

Kathryn

Breakfast was good, staff very pleasant, their maintenance or housekeeping needs to go around the outer perimeter and pick up litter. Overall we had a good stay.

10/10

Exceptional

09 Nov 2025

Charles

Everything was great

Business

10/10

Exceptional

06 Nov 2025

victoria

I enjoyed my stay

10/10

Exceptional

04 Nov 2025

Bethaimee

Everything was excellent

6/10

Pleasant

28 Oct 2025

Kathryn

There needed to be detailed cleaning in the rooms, walls had stuff on them, bedding was old needs updated, bathrooms needed a good detailing before every guest.
Housekeeping never came by to clean or check to see if we needed anything.
Overnight front clerk was friendly. Didnt have the breakfast, air conditioner worked awesome.

Leisure Family

6/10

Pleasant

21 Oct 2025

Laura

There was (what looked like) black mold along the bottom of the shower, and the padded toilet seat was split open on both sides. There’s no way that can be sanitary! Other than that, the rest of the room seemed clean. No bed bugs that I could find. The neighbors barking dog woke me up about 1 my last night there. Oh, and you wanna fix the leak on the shower. There’s no telling how much water you’re wasting there. the desk clerks (I met) have NO customer service skills. And finally, the homeless people around there made me a little nervous by staring at me. And I do mean STARING. Really creepy.

Leisure Self

10/10

Exceptional

19 Oct 2025

Cheryl

The only issue we had was getting parking near room (Disabled) and when we went to check in theinsisted I come in and do it
First time that was an issue. I booked the room but always travel with my significant other who is usually the one who checks us in.

Leisure Partner

6/10

Pleasant

19 Oct 2025

Haley

.

Business_and_leisure Partner

4/10

Poor

10 Oct 2025

Felix

No ponen jabón, shampoo nadamas que el dia que entraste

Friends_and_family Friends

4/10

Poor

05 Oct 2025

Carol

No shampoo - not even after we reported it, lamps not even plugged in - cords wrapped around the lamps, sticky floors, lights on sink room went out the last morning, sinks very slow, clock on microwave would not keep time- no other clock in room, the bed however was comfortable and night check-in staff was friendly

Partner

10/10

Exceptional

23 Sep 2025

Fernando

Very comfortable and quite

Business Friends

10/10

Exceptional

23 Sep 2025

Rose

Wonderful place to stay. The room was spacious and very clean.

Business Self

10/10

Exceptional

23 Sep 2025

KATHERINE

You call it home

Enjoyed

Business

10/10

Exceptional

23 Sep 2025

KATHERINE

Enjoyed it

Friends_and_family Family

10/10

Exceptional

23 Sep 2025

KATHERINE

Best in town

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Walter

Room was clean and hotel staff were professional and friendly.

Business

4/10

Poor

21 Sep 2025

Duane

Well the bed was wore out had ro sleep in the middle was there 3 days and had to get myroom key redone every day the furniture looked trashy

Self

6/10

Pleasant

12 Sep 2025

Lisa

Not again

Front desk staff was friendly. Room however was less than desirable. Tried to turn on the lights when 1st walking in and nothing. Thank goodness it was still light out. Went around the room and had to plug in the lights. Balast in the bathroom lighting was humming and you had to play with the switch to get it working. Bed was comfortable and the shower had great water pressure, but walking across the room to get dressed my feet got dirty and had to wash them again to put socks and shoes on.

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

Katherine

Great

Great place to stay!

Partner

10/10

Exceptional

07 Sep 2025

Katherine

Bang for the buck

Great place for the price! The facility is being updated continuously. Most of the rooms are/or getting hard floors instead of the carpet. Fitness room and pool. Laundry facilities work.

Business

10/10

Exceptional

07 Sep 2025

Katherine

Great Value

Great place for the money! Safe place with great staff!

Partner

10/10

Exceptional

07 Sep 2025

Katherine