Red Roof Inn Kingsport

United States , Kingsport - TN
KINGSPORT, 100 Indian Center Ct
Show on Google | Website | Map

100 reviews shown

6/10

Pleasant

10 Apr 2026

John

Newly remodeled room but the room stunk horrible. Bad enough I had to buy an air freshener to put in there to manage to even stay in it.

Family_with_children

10/10

Exceptional

10 Apr 2026

Steven

Economical, very clean, great staff and wonderful full breakfast.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Steven

Very clean rooms and beautiful grounds , great staff, great full breakfast. I planned our return home to stay again and even got my request for the same room. Highly recommend this hotel.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Ronald

Great stay

2/10

Poor

26 Mar 2026

Hannah

The room was so hot the ac didn't work. The breakfast was ok. The staff is slow but they do get things done. The room was clean when I arrived.

Family_with_children

6/10

Pleasant

25 Mar 2026

Karla

Wrong time of year pool not open.

Friends_and_family Family

4/10

Poor

15 Mar 2026

Danny

I usually stay at Red Roof Inn when I'm in Kingsport and never really had issues but when I stayed on March 14th the room was not very clean the fridge still had the last persons food in it and coke was spilled all in it. The cover had burn holes all on it from cigarettes. Definitely was unsatisfied with the past stay this time.

Partner

10/10

Exceptional

23 Feb 2026

Melody

Room was clean and spacious.

10/10

Exceptional

23 Feb 2026

Melody

Staff was friendly and the room was clean.

8/10

Excellent

22 Feb 2026

Anita

My room was nice and clean with lots of space.

Self

10/10

Exceptional

18 Feb 2026

Chi-Ao

Nice stay good deal for the area. Breakfast was pretty good, even came with sausage gravy that was pretty good

10/10

Exceptional

27 Jan 2026

Heather

The front desk was friendly, our room was a clean recent remodel and the hot breakfast was a pleasant surprise

Business Partner

8/10

Excellent

26 Jan 2026

Marcelo

Cheiro de cigarro dentro do quarto ! 160
Café da manhã / muito bom !
Frutas / Iogurte/ cereal/ ovos mexido / linguiça / pão / suco / café / waffle/

Business

10/10

Exceptional

24 Jan 2026

robin

It was a pleasant check in. Everything was just as expected. Complimentary cookies in the lobby were a treat.

Partner

8/10

Excellent

08 Jan 2026

Scott

If i needed more towels i got em. staff was friendly

10/10

Exceptional

01 Jan 2026

Ann

Clean room, no smoking 🚭 actually didn't smell like smoke. Woman checked me in was pleasant. No loud noises, comfortable bed and pillows weren't flat.

Partner

8/10

Excellent

27 Dec 2025

Xiomara

Beds where nice and clean, but as soon as you walk in the room smelled like cigarette, couldnt adjust the right temperature for the room was hot, food not so good.

10/10

Exceptional

20 Dec 2025

Rebecca

Everything was really great.
Thank you

Leisure Self

10/10

Exceptional

06 Dec 2025

Arjuna

Staff was absolutely amazing people special shout out to Julie for fixing m

Friends_and_family Family

2/10

Poor

02 Dec 2025

Susan

Let me start by mentioning, I was a traveling sales person for years, so I have stayed in many, many hotel/motels around the U.S. That said, the Red Roof Inn was amoung the worst.
The person that checked us in really should not be in the service industry. She was indifferent, at best, however, that was probably the best part of our stay there. First impression of our rooms was that they had never been updated, or even maintained, in far too long.
The bathrooms are DISGUSTING. See pics, as they are beyond description.
The beds are very loud. Every time you shift, even a little bit, the squeeking of the bed (think freight train) wakes eveyone in the room.
When I mentioned these issues to the person at the front counter, again, I was met with cold, borderline rude, attitude.
In short, do NOT stay here if you are expecting a comfortable, restful night.

Leisure Family

10/10

Exceptional

28 Nov 2025

Rita

Very clean rooms, great room service, very friendly, hospitable staff. Only hotel we prefer to stay in when traveling.

10/10

Exceptional

17 Nov 2025

Joey

Yes

Business Self

8/10

Excellent

17 Nov 2025

Shawn

Clean, close to where I needed to be was good for my needs

Business

8/10

Excellent

05 Nov 2025

Rozanna

Great place. Clean, pool open late in season, friendly staff, good breakfast

Leisure Partner

10/10

Exceptional

02 Nov 2025

Ronald

Clean and quiet

Partner

8/10

Excellent

01 Nov 2025

Eric

It was a good basic motel for a good price. I would stay here again.

Leisure Family

10/10

Exceptional

18 Oct 2025

Lori

Yes

4/10

Poor

17 Oct 2025

Tonya

The room smelled like sewage and was not clean didn't have a table and chair waa torn and dirty very disappointed

Business Partner

10/10

Exceptional

13 Oct 2025

Billie

Everyone nice. Everything clean.

Friends_and_family Family

8/10

Excellent

10 Oct 2025

Pamela B.

Staff was great.

Self

8/10

Excellent

05 Oct 2025

Calvin

Thx

Business_and_leisure

2/10

Poor

01 Oct 2025

Ray

Room was filthy I have a photo of napkin after wiping up floor for a spill is disgusting. Ceiling plaster coming down. Unfinished floor. Finally, mats in sink. Would love to submit photos.

8/10

Excellent

30 Sep 2025

Scott

While the rooms and the hotel were nice, I requested a copy of my bill and I was told they had no printer to one, but it would be emailed to me, so it has been over a week and I still have not received anything, not the greatest customer service.

Business

6/10

Pleasant

23 Sep 2025

Troy

So so

It wasn’t horrible. My friend and I stayed in a pet friendly room. Beds seemed clean. Floor was dirty,still had left-over dog excrement from previous guest. Room was damp. Quiet neighbors.

Friends_and_family Family

8/10

Excellent

22 Sep 2025

Lori

Dispenser in shower and by sink. No coffee maker, lobby coffee cups too small.

Leisure Self

2/10

Poor

13 Sep 2025

Kathy

Booked the reservation thru Expedia. I drove to a convention, when I checked it. They said \"We don’t rent rooms to anyone, that resides WITHIN 60 miles.

I had to find another hotel for the weekend.

If their policy is no reservations for anyone that resides within 60 miles. Why did they accept the reservation?

Leisure Self

10/10

Exceptional

11 Sep 2025

Cynthia

The bed wasn’t the best but I did sleep thanks

Business Partner

4/10

Poor

10 Sep 2025

Caireen

My daughters suitcase was stolen here. Stains on bed. Musty smell in room.

Leisure Family

10/10

Exceptional

07 Sep 2025

Alan

Vcvbb

10/10

Exceptional

04 Sep 2025

Mark

For the price it was great. Clean updated rooms. Owner really taking care of property and building. Even a little koi pond.

Leisure Family

8/10

Excellent

04 Sep 2025

Lisa

Nice staff!

Leisure Partner

6/10

Pleasant

29 Aug 2025

Verified traveler

Newly renovated rooms that were nice but rough looking on the outside. The outside of the property definitely needs some updating and upgrades.

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

Mikail

By far, one of the best stays ever. And I have traveled quite a bit. Staff upon check in was very pleasant and helpful.

Business Family_with_children

8/10

Excellent

27 Aug 2025

Joseph

Floor wet in the first room.

Water accumulation on the floor and under the bed from the air conditioner.
The attendant gave us another room that was dry and the 2 day stay was OK.

Partner

10/10

Exceptional

13 Aug 2025

Smitt

Good

Business

8/10

Excellent

12 Aug 2025

Darren

Family emergency.

Very nice, not to expensive.

Friends_and_family Family

6/10

Pleasant

12 Aug 2025

Eric

All

8/10

Excellent

10 Aug 2025

Tracy

The bed is comfortable but there are several things that need attention. The tub facet is falling off, the tub drain is broken, and the towel rack in the bathroom is broken.

Leisure Self

10/10

Exceptional

09 Aug 2025

Stan

Difficult to get to, even with GPS. Breakfast was great. Room was neat and clean. Very good, reasonably priced.We would stay there again!

Business Partner

10/10

Exceptional

06 Aug 2025

Robert

Very Helpful Staff!

6/10

Pleasant

05 Aug 2025

Bonnie

Water coming up through the floor. Doors could use painting. Staff was super nice though.

Leisure Partner

10/10

Exceptional

04 Aug 2025

Jack

The motel is a little old, but recently remodeled. The rooms are very nice. The staff and service were excellent.

Friends_and_family Family

8/10

Excellent

03 Aug 2025

John

Hehe

2/10

Poor

03 Aug 2025

Verified traveler

Disgusting Rooms

We booked two rooms for the Speedway Classic as we live three hours away. The reviews on this hotel weren’t terrible and it was close to Bristol. When we got there, it took a while to get our keys programmed and working. We passed by several rooms and saw flies in the windows and sure enough, there were several flies flying around when we got the door open. We walked in the bathroom and there was black mold all over the ceiling. We lifted up the mattress edges to check for bed bugs and there were tons of crumbs and garbage underneath the mattress. They offered us a refund for that room thankfully but that left us to drive 3 hours home after the event because everywhere else was sold out. In the other room, my parents were still going to stay, but lifted back the bed linens and there were spots of blood or something on the sheets. It looked like how sheets look that have been infested with bed bugs. Flies were flying around in that room as well as black mold all over the bathroom ceiling. The faucet was also broken and created a tub of water while showering. Thankfully they offered a refund for that room as well. The property just looks like it needs many repairs and I could maybe understand one of the rooms having some issues, but both rooms were terrible.

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

RODERICK

Great room and great service! No compliments! Clean and no bugs!

Leisure Self

10/10

Exceptional

03 Aug 2025

RODERICK

Great room and great location! Very clean and quiet. No bugs and enjoyed the experience! Will stay again when I check out a race! #mlbspeedwayclassic2025

Leisure Self

8/10

Excellent

03 Aug 2025

Robert

Staff was nice room and beds were clean
Reasonably priced

Leisure Family

8/10

Excellent

01 Aug 2025

Linda

The soap, shampoo and hand soap dispensers were empty. When we complained, we were told that they had just been filled the day before and we just needed to prime them!

Leisure Partner

6/10

Pleasant

29 Jul 2025

james

This is about the fourth time we have stayed at this property. Waited in the lobby for about 5 minutes before someone came in to help. About an hour after we got to the room, we realized there was no soap of shampoo. Called the front desk and was told there were dispensers in the tub area. I called the front desk back one minute later to report there are no dispensers in the tub area. I was told I could come to the desk to get some. No apologies for inconvenience. Maid service made sure they placed an envelope in the room wanting and tip but didn't place any soap or shampoo.
The area is quite which is good. The breakfast is also good.
Unfortunately, after this experience, I will be looking for a different place to stay next time I come in.

Business_and_leisure Partner

10/10

Exceptional

24 Jul 2025

Fermin

Excellent

Leisure Partner

10/10

Exceptional

23 Jul 2025

Carrie

Good stay

It was good except when my husband asked for more towels, the front desk staff was a little rude to him, and only gave him 2 towels for 4 people.

Friends_and_family Family

8/10

Excellent

21 Jul 2025

John

The hotel property and the staff were excellent the buildings that surrounded the property were dilapidated and run down which made it feel sketchy overall out of a score of 1 to 10 I give it about an eight

Business_and_leisure Family_with_children

2/10

Poor

18 Jul 2025

James

My credit card was overcharged and after three phone calls it has still not been resolved

8/10

Excellent

17 Jul 2025

FRANCIS

Okay

8/10

Excellent

16 Jul 2025

Roger

The room was spacious and comfortable. It looked just like the pictures on line. The room had hard floors which obviously hadn't been mopped in awhile. Because if I was to walk around the room in my bare feet it would make my feet dirty.

Self

6/10

Pleasant

14 Jul 2025

Linda

It is easy to get to from the highway. Close to shops. However, the floor was dirty and I had to clean my feet after my shower vecause they were black from dirt. The door threshold was partiall y gone. Bugs could and did crawl in overnight. I will not stay here again. We did have a small dog and they didnt charge us any extra for a pet.

Leisure Pet

8/10

Excellent

13 Jul 2025

Lisa

We were please with our stay. We just needed more towels. They didn't have enough for the amount of people that we had registered to stay. We could've asked for more, but we shouldn't have to. All in all, it was convenient and very reasonably priced.

Business Family

6/10

Pleasant

13 Jul 2025

Darris

The beds and bathroom were very clean and comfortable. The AC worked great. The floors were pretty dirty with dead bugs,dust and hair. The pool was clean, but falling apart. The patch work was shoddy and had some sharp places. But overall, a decent stay for the price.

Leisure Family

10/10

Exceptional

08 Jul 2025

Johnnie Mae

Nice clean friendly

Business_and_leisure

2/10

Poor

03 Jul 2025

Shawn

Nasty hotel

10/10

Exceptional

02 Jul 2025

Leisa

Ready for a return trip

Business_and_leisure

2/10

Poor

01 Jul 2025

MeganDavis

There were drunks all over the place and shady people standing around everywhere outside. The lady at the front desk was sooo rude. Not only were the ppl drinking everywhere but my husband tried to walk our dog and a group of drunks tried to fight him. Luckily he had a knife and they left him alone. If he didn’t have a knife I’m sure they woulda jumped him. When we complained about them the cops called us and said they had been getting complaints from them all night. The next day the manager came knocking on OUR door at 10am and said we had gotten too many complaints that we had to leave and they weren’t going to refund us. We had paid for 2 more nights. While we were already considering about trying to leave if we could get our money back the fact we got kicked out for no reason bc there was a bus load of drunks who could complain so it looked like a bunch of ppl said something but really it was the group of ppl who tried to attack my husband. That’s wild. Not to mention it was like most trucker hotel. Yuck. The hotel room had sticky spots in the floor and the room stank pretty bad. They didn’t have a coffee pot or anything in the room and the pool was nasty.

Business_and_leisure Family_with_children

2/10

Poor

30 Jun 2025

Alan

There was a baseball team staying the same night we did. The boys and their parents were loud and inconsiderate of others. We are talking 2,3,4 in the morning.

Business_and_leisure Family

2/10

Poor

26 Jun 2025

Suzanne

It was not like pictures and room was Very Dirty

Leisure Partner

2/10

Poor

25 Jun 2025

Joshua

I booked a room through Hotels.com due to a flood at my home, only to be turned away upon arrival because I live within a 60-mile radius of the hotel. This policy was never disclosed during the booking process. When I contacted Hotels.com for help, I was told they needed to get approval to issue a refund — despite the fact that I was denied check-in.
I understand that hotels may have certain policies, but this one should be clearly stated before completing a reservation. I’m still unclear on what living nearby has to do with booking a room during an emergency. Travelers should be aware of this restriction, especially if they are seeking temporary lodging in a crisis. Very disappointing and stressful during an already difficult situation.

4/10

Poor

23 Jun 2025

Verified traveler

Horrible experience

Well I booked 2 king bed rooms. We get there and they are not cleaned at all due to housekeeping not showing up to work. So we got stuck in 2 double rooms. Well the one room we got put in was filthy. Wasn't even cleaned like if should of been. So we had to go to the lobby just to get a new room. Which took another 20 minutes. Only thing that was worth anything was the pool

Friends_and_family Friends

8/10

Excellent

23 Jun 2025

Dacy

Was able to get a smoking room.

Partner

8/10

Excellent

21 Jun 2025

Mason

Good

Friends_and_family Family

2/10

Poor

21 Jun 2025

Charles

Was not allowed to stay, was told i.was to local???

Business

8/10

Excellent

20 Jun 2025

ASHWINI

Toilet seat was not properly cleaned.
Our room was facing the main road, so it was noisy.
Airconditioner was noisy too

10/10

Exceptional

15 Jun 2025

Cynthia

Everything was excellent

Leisure

8/10

Excellent

08 Jun 2025

Michele

It was very good . No problems . Hard to fi d someone at the desk when you need them

Friends_and_family Family

10/10

Exceptional

06 Jun 2025

Gillian

Very clean room, staff was friendly, grounds were clean, pool area was clean.

Leisure Friends

6/10

Pleasant

02 Jun 2025

Richard

The stay was ok. They didn't give us new towels the next day, and I had to go to the front desk that afternoon to request them. The door to the room was EXTREMELY hard to open, and I literally had to kick it to open it, while pushing the door each time after using the key card. There was some dirt in the tub, looked like it hadn't been cleaned very well. The bathroom had no exhaust fan. Probably won't stay there again in the future.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Verified traveler

Great place ro stay.

Hotel was clean and easy to get to. Rooms were good, floor could of used one more mapping...dirt between beds. Great water presure and lots of hot water . Had to remove the medium size spider that the previous renter must jf left behind, no worries he Is safely returned to his ocan family. Good breakfast of waffle, biscuit gravy, eggs and sausage also avaiable cereal . Greated by kittens at the back door of office. Lots of local places to eat from panda to texas roadhouse and dont forget abouts PALS .

Friends_and_family Family

6/10

Pleasant

01 Jun 2025

Jackie

It was okay. Room was very clean. Check in was okay- staff acted like they did not want to do their job for the check in, seemed interrupted and had to get off of their personal phone to do their job

6/10

Pleasant

01 Jun 2025

Kim

Room was fine. No hair dryer or Kleenex in the room. Also a trash can in the bathroom is always nice. Staff doesn't greet for breakfast and when an item runs out, it is not replaced. Full breakfast available is false.

Business

10/10

Exceptional

30 May 2025

Jerilyn

Our room was great and for the price we were very satisfied. We love no carpet rooms the bed was comfortable and everything in the room was nice. Has shampoo and body wash plus hand soap at the sink and lotion which I liked the sink outside the shower and toilet room.

Leisure Family_with_children

2/10

Poor

29 May 2025

David

After booking a 4 night stay through Experian and purchasing the associated insurance for that stay, I tried checking in, only to be refused a stay there! Was told that my home address was within 60 miles of the hotel and as such i couldnt stay! They nor Experian would not refund my purchase, to the tune of $357.86!!!
Nothing was mentioned about this on my Maps app for this hotel. The Experian employee i finally got ahold of, after many attempts, said it was in the fine print of the hotel's website, so they would not reimburse me a dime!
I will have to say, I'll never book through Experian again! Regardless of their prices!!

4/10

Poor

27 May 2025

Jessica

The 1st room we were given had a very bad odor, so we were switched to another room. That room was dirty. Hair and dust all over the floor. The bathroom light was going bad, so it flickered nonstop. Sink didn't have hot water.

Business Family_with_children

8/10

Excellent

26 May 2025

Tim

It was fine.

2/10

Poor

25 May 2025

Vanessa

They didn't let me stay there and still took the money off my card

2/10

Poor

04 May 2025

Verified traveler

It was horrible! Sink was clogged so we were moved to another room. The other room also had same problem. It was a really bad experience.

Partner

8/10

Excellent

04 May 2025

Mark D.

Access a bit confusing. Closed-vacated business adjacent to property distracts aesthetics.

Leisure Family

6/10

Pleasant

03 May 2025

Robert

Paper thin walls can hear anything in the next rooms overs.

10/10

Exceptional

02 May 2025

Steven

Excellent service

Leisure Family

2/10

Poor

28 Apr 2025

Milton

I made the reservation for the wrong smoking room and neither Expedia nor the hotel were able to change me to a non-smoking room, this is a disgrace, I offered to pay for the different one if there was one, but they still didn't do it.

10/10

Exceptional

27 Apr 2025

Wallace

You accept pets

Business Pet

4/10

Poor

26 Apr 2025

Verified traveler

Had to Go Out and Buy a TV Tray

I stay at motels, mostly budget like this, 50 to 100 times a year. I have literally never had a room that did not have a desk or table until this stay. There was no place to eat or put a laptop. Weirdest is the food side of this. There is a fridge and microwave in the room. They are just asking for people to eat in bed. More important to me, I often work in my room, and a flat surface for my laptop and papers is most productive. I understand this doesn't apply to everyone, but to the many business travelers who feel the same -- stay away!
Brought this up to the desk clerk who said that I had a \"deluxe\" room and only \"superior\" rooms had desks. But that I couldn't change rooms because I had booked with Hotels.com. Utterly unhelpful. So I had to go out to Target to buy a TV tray.
This may be partly a Red Roof thing -- they often have small rooms and barely a table. But this was a nice big room with plenty of space. There were some other positives too, and negatives. But that ridiculous management decision soured my whole experience. Needless to say, I won't be back here. Or, in case this is company policy now, to any Red Roof.

Self

10/10

Exceptional

23 Apr 2025

Ryan

Decent hotel