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Comfort Suites Kingsport
Kingsport - TN · United States
3005 Bay Meadow PlaceView location
9.0/10Excellent1,000 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.0/10 9.0
Location9.4/10 9.4
Neighborhood8.8/10 8.8
Value4.0/10 4.0
Amenities9.0/10 9.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Comfort Suites Kingsport
The Comfort Suites hotel in Kingsport, TN offers the extra space you need with the extras you want.
When on the road for work, take advantage of our business center with access to a computer with Internet and copy and fax services Additional amenities include free WiFi, free coffee and hot breakfast, a fitness center and laundry facilities.
Our smoke-free guest suites feature flat-screen HDTVs, hair dryers, coffee makers, irons, ironing boards, microwaves, refrigerators and convenient AC and USB outlets. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
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A stay at Comfort Suites Kingsport South places you in the heart of Kingsport, a 2-minute drive from Cattails at Meadowview and 6 minutes from Renaissance Arts Center. This hotel is 3.9 mi (6.3 km) from Kingsport Town Center Mall and 4 mi (6.4 km) from Kingsport Fine Arts Center.
Make yourself at home in one of the 77 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
5:30 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Important information
-
You need to know
- Up to 10 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
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Minimal age
21
-
Spoken Language
English
Nearby attractions
Cattails at Meadowview
2.2 km / 1.3 mi
Renaissance Arts Center
6 km / 3.7 mi
Kingsport Town Center Mall
6.3 km / 3.9 mi
Kingsport Fine Arts Center
6.4 km / 4 mi
Warpath Bowling Lanes
6.5 km / 4 mi
Domtar Park
6.7 km / 4.2 mi
Kingsport Carousel & Park
7.2 km / 4.5 mi
Holston Valley Medical Center
7.7 km / 4.8 mi
Warriors' Path State Park
8.6 km / 5.3 mi
Exchange Place Living History Farm
9 km / 5.6 mi
Indian Path Community Hospital
9.1 km / 5.7 mi
Car Museum
9.3 km / 5.8 mi
Riverfront Park
9.3 km / 5.8 mi
Netherland Inn
9.4 km / 5.8 mi
Jennings Plaza
9.5 km / 5.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- Car park
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Car hireExtra charge
- Laundry service
- Currency exchange facilitiesExtra charge
- Lift access
- Shop
- GymExtra charge
- Newspapers
Show 16 more facilities & services
- BBQ facilities
- Grill/BBQ
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Game roomExtra charge
- Breakfast
- Picnic
- Non-smoking establishment
- Fitness
- GolfExtra charge
- TennisExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Kingsport
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 30 m²SUI.2Q-NM
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Satellite TV
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Kingsport
SUITE TWO QUEEN BEDS NON SMOKING
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-NM
Room amenities
- Wi-fi
- Satellite TV
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Kingsport
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 30 m²SUI.NM-1
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
- Wi-fi
- Satellite TV
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Kingsport
SUITE NON SMOKING
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-1
Room amenities
- Living room: 1
- Wi-fi
- Satellite TV
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 30 m²SUI.NM
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Satellite TV
- Living room: 1
- Wi-fi
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Kingsport
SUITE NON SMOKING
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Room amenities
- Satellite TV
- Living room: 1
- Wi-fi
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Kingsport
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Kingsport
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 30 m²SUI.KG-NM
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Cable TV
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Kingsport
SUITE KING BED NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Room amenities
- Wi-fi
- Cable TV
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Kingsport
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Kingsport
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Kingsport
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Comfort Suites Kingsport
100
reviews shown
Tonia
Very clean hotel and friendly staff
Allison
The shower tile could be updated, but that is my only suggestion. Everything else was very clean and up kept. Great value. Will return when in town.
Bea
The ac was leaking other than that all good
julia maria
Realmente no me volvia a quedar alli no son atentos y desayuno muy escaso para el costo de la habitacion camas bien y lenceria bien , piscina y gym no aptos , somos viajeros frecuentes jugamos beisbol y lamento escribir esto
Lee
Everything was fine, we enjoyed our stay.
Lisa
Very clean, quiet and comfortable. Slept well!
Michael
One of the best hotels I have stayed in for quite a while
Jason
Clean room, Great breakfast
James
Room was clean and staff very nice. Mattress needs to be replaced and bedding was sub par. We were just there for the night, so not a huge deal.
Lori
The staff was fabulous at check in. Very nice and efficient. Room was clean and comfortable. Beds were great!
James
If you have a physical disability related to mobility don't book the mobility tub shower combo room. . We were in room 406 which had a small plastic shower chair like you would use in your home. This is not allowed under under ADA guidelines.
William
Excellent place to stay. Clean and convenient
Karyn
Spacious rooms, very clean. Will use Comfort Suites again in the future.
Satpreet
Awesome
Huy
Everything was clean and fr
Wesley
Nice
Jennifer
Great spot, easy parking and clean room.
Susan
Very nice place to stay! I wish I could have stayed longer. It was clean, the room was huge and the staff was excellent.
I will definitely stay there again when coming to visit my daughter.
I will definitely stay there again when coming to visit my daughter.
Gale
Very courteous and friendly staff. Clean and indoor pool and was great!
Michele
Great stay all in all. Easy check in and check out!
Jeannie
Great variety of food for the breakfast.
Staff was friendly and helpful.
Staff was friendly and helpful.
Lynn
Nice breakfast, Friendly staff, clean, spacious rooms. Safe parking.
John
Stayed here before and after surgery at hospital. Hospital is close by. Nice rooms and clean!
Concepcion
Clean
Kathy
We didn’t stay for breakfast, but it smelled great.
Angela
Clean room nice staff
Destinie
Hotel was clean and well maintained. Staff was friendly.
Crystal
Breakfast was great !!
Tiffany
I was upset because when I went to go book it $87 and when I went to a process, it said 130 something that’s not what I agreed to
Dianna
Everything was perfect
Candice
Nice warm pool!
Tiffany
Breakfast was delicious and my whole family loved it. I wosh the indoor pool was a littke better ventilated but overall we were very pleasex with our stay. The rooms were clean and huge.
Kayla
Got checked into the forst room and the air conditioning was frozen over and stink bugs were everywhere in the room. Git moved to a new room and found a used crusty wash cloth in the shower and the spare toilet paper that was left for us had been soaked previously and left fornus to use, which was unusable.
Melissa
Decent hotel. Nice, clean room. Quiet area. Got the suite so very spacious. Would stay again.
Sandor
.
Teresa
The staff and cleanliness were exceptional. The only problem that occurred was a male couple overtly making displays of sexual nature in the pool while my grandchildren were present! That’s not on the staff… we chose to cut the kids swimming short and leave, but they were obviously disappointed!
Robert
Clean room, quiet, friendly staff, and knowledgeable of restaurants in the area.
Jodi
Clean! Amazing staff! Wonderful breakfast and staff! Pool was fantastic.
Tiffanie
The rooms need a deep cleaning. Walls have residue from prior stays. Floors haven't been swept properly. There are hairs in the bed from other patrons...ewww. No body wash in the shower, just shampoo and conditioner. The bedding may not have been changed due to there being two different times that I encountered someone else's hair in the bedding. Fridge has sticky residue on it. There were sticky areas in the carpet. Ice machine dispenses ice with black specks on it. The room has an uninviting aroma. Needs a room freshener or mild deodorizer. Carpet outside of the room was snagged or has crumbs outside of the room door.
Seth
Easy to find, easy parking, clean property, good variety for breakfast
David
The staff and room were great. There needs to be more lighting in the parking lot.
Steven
The king room I was in was spacious, clean and quiet. The complimery breakfast was ok.
I travel and stay a lot of different places. It was better that most in that price range. I would stay there again.
I travel and stay a lot of different places. It was better that most in that price range. I would stay there again.
Paola
It was clean, easy, had breakfast. What not to love?
Brenda
Quiet and clean. Very important to me.
William
Room was spacious and clean. Good breakfast selection.
Keena
Very nice
Karen
Great room, service, and breakfast. Thank you each and everyone for a fantastic stay. I will be back!
Robert
No issues.
Joy
Staff friendly, nice room. Accessibility
Shawn
I was denied a room because I lived to close to the hotel. I had just gotten done working a 18 hr day and I was just needing a room to get a little sleep before having to go back into work. But Nope they denied me
Steven
Stayed 3 nights, everything was great. Room was very clean, breakfast area was clean and well maintained. I would definitely stay here again.
Michael
Mattress was like sleeping on the floor. After about three hours of sleep I had to get up as my back was killing me. Facility was clean but never met one staff member that had a smile on there face or a kind word.
Frederick
Top tier of economy hotels
Nice breakfast selection. Might want to add yogurt. Staff very good. Housekeeping exceptional. Room well designed with many nice detailed amenities.
Regina
The room was clean and roomy. I opted for no service during my stay and was not disturbed by the staff at any time. My last night however was disturbed by a group of teenagers that had arrived earlier in the day but they settled down about 11pm.
I would definitely stay again and recommend .
I would definitely stay again and recommend .
Claire
Bed was not very comfortable
Matt
Clean facility and staff was helpful. Everything went without a hitch with no issues at all.
Allen
Very clean and easy parking with a trailer.
Randy
Family trip. Stayed at Comfort Inn many times
Jody
We had such a restful relaxing stay!
Vickie
Highly Recommend
We were greeted by a kind staff member (do not recall his name) who answered all our questions and gave us our key. The room was large and very clean. We could not hear any noise from the road or other guest. Highly recommend.
Carolyn
Friendly staff. Excellent cleanliness!
Gary
Great view of the mountains
Gary
Good staff and clean updated room
William
Excellent overall
James
There was stuff on the curtains, vent in the bathroom didn’t work, and a hornets nest in the bushes next to the parking spot.
Donald
Everything was great.
jacqueline
Loved breakfast options!! Indoor pool and overall cleanliness!!
David
Great customer service. Quick check in and clean room. Very pleased.
Christie
Hotel is conveniently lactated right off the interstate and close to several restaurants. It’s also less than 10 minutes from Domtar Park!
Linda
We checked into our room a little after 3:00 pm. We were here to go see our grandson played football. We brought in our bag, pillows and a small fried pie. We left about 4:15 nd drove over an hour to the game. We got back after midnight. When my husband went to eat the pie it was full of ants. Now I feel like I have ants crawling lol over me. The room is very nice. However I won’t stay here again.
Joy
Staff was extremely nice and helpful
shawn
Everything was good!
Amy
Room was spacious and the bed was very comfortable
morgan
Terrible. Dirty room. Dirty vents throughout.
It was a terrible stay. Prior to arriving I logged into the Hilton app and selected the room my family and I desired. When we checked in at the hotel front desk, we were told that room was no longer available but the gentleman told us he could get us in another one on the same floor. He then handed us a room key but wrote on it, the number of a room that was 2 floors down than the one we chose. When i asked him, he said “oh I’m sorry, you’re right… there are no rooms available on that floor now”. I said it was okay.. went upstairs only to enter into a room with a DISGUSTING floor. I mean, dead spiders, food crumbs etc. I called to the front desk and the gentlemen said he would send housekeeping up. 2 hours later, no one had come. Called a 2nd time, a woman answered and said she would put in a request for housekeeping 20 minutes later, a woman shows up… walks into the room looking around and says “so i hear the room is not up to your standards”, i pointed out all the dead spiders and other things, and she said “oh i see that, but can you give me just a second, like 20 minutes max”, i said “sure that’s fine”. Went to dinner, came back about 2.5 hours later, to still, a dirt room.. i had received a text while out asking me how the stay was going, so i decided to respond to that with all of these issues. a gentleman calls me and apologizes and offers to give me a discount on our stay.. i take it, he says he will send someone up to clean and that happened about 1.5 hours later.
Gregory
Close to everything. Charged $28.13 hold. Said it would be refunded. It went on my card as a charge. That's BS! I better get a refund.
John
average tv
Latasha
I love the suite set up with the extra sitting area and TV. My kids loved it.
Willis
Guest
A/C noise was loud. Wear and tear is starting to show. Shower curtain rod was not allowing shower curtain to stay close to wall and prevent excessive water from getting in the floor. Not sure how good of a cleaning had been done as there was an ear bud cushion on the floor along with few other crumbs on the floor. I could see a stain on the edge of the mattress which doesn’t make things very inviting. The friendliness of staff was the best part of my stay. I’m sure based on the number of guests I saw at the hotel it’s a struggle to keep things top notch.
Lori
Beds were very comfortable. The property was clean. Breakfast area was well stocked and kept clean. A few things we didn't love: we used the linen set that was bagged up in the closet to make up the couch bed and when putting pillows cases on the pillows, the pillows had a noticeable sweaty/oily/used smell, and no pillow protectors were on any of the pillows in the room. I am very sensitive to smells so maybe other people don't notice, but I can tell and it grosses me out that pillow protectors aren't used to keep things like that from penetrating past the pillowcase. Secondly, housekeeping only services the room every 3 days unless you ask sooner. We were a party of 3 and were given, I think, 4 bath towels initially. I didn't realize that they were not coming into the room at all for 3 days. At other properties they tend to come in and change out the towels at least daily, but don't vacuum and make the beds and whatnot. I felt like I would be a burden if I asked for service of the room, so instead I just asked for a couple extra towels which they gave us with no issues. We also requested 2 extra pillows because the pillows are very very soft and not supportive so you may need to bring one from home if you're used to a firm or supportive pillow. The pool only goes to 4 feet, is indoor and heated. The pool room is extremely hot and muggy, miserably so, and could use more ventilation. You can hear EVERYTHING in your room that is going on in the hall, room doors are
Melinda
We only stayed one night but it was nice.
George Michael
From the time we entered the hotel, Megan extended Superior Customer Service. She was extremely kind, helpful, informative and professional. Also the entire staff extended the same highest customer service too. The staff greeted us with a smile and kindness. Anytime we needed help with anything the entire staff was there to extend. Thank you Comfort Inn for having the best team of employees at this location. I highly recommend this location and I will definitely come back again.
Fred
I am a smoker, so I really enjoyed the nice outdoor gazebo and it has a nice view of the mountains. Room and beds were nice. Bath kind of odd with a corner sink. Also there were no cleaning/bathing products in the shower containers.
Personnel were prompt and pleasant. Breakfast was an average \"hot\" hotel free breakfast, good, but nothing special.
Room rate was on the high side, but reasonable for the area. I would stay there again.
Personnel were prompt and pleasant. Breakfast was an average \"hot\" hotel free breakfast, good, but nothing special.
Room rate was on the high side, but reasonable for the area. I would stay there again.
Lisa
We stayed here for a baseball tournament. The staff are amazing. Everyone working there was so friendly and helpful. The room was clean and very nice. Located close to stores and restaurants
jorge
Great locatio, clean, convenient and secure
Amber
The staff were very friendly! Rooms were very clean and large!! Great heated pool! Super place to stay!
Kenneth
large room
Linda
Wonderful hotel. Very clean and quiet, well maintained. Front desk staff was friendly and efficient, the checkin is touch-less, which I appreciate, no one touches your credit card.
Rooms are large, beds are comfy and plenty of soft pillows. I would definitely stay here again.
Rooms are large, beds are comfy and plenty of soft pillows. I would definitely stay here again.
Natecshesia
I was already having the worst experience with front desk. Then I went outside to see the weirdest this. Reminding you this reservation was in MAY. I wouldn’t return here under any circumstances. I packed up my family and cut the vacation short.
Gina
It was great. The staff was good and so were the facilities. We had a bbq outside with our family and the area was very nice. The only thing was the bathroom floors were not very clean.
Christine
Clean and friendly.
David
The Sunset View is Beautiful on top of that Hill ! so get a room facing the Mountains ..
Stacy
Nice
Verified traveler
Clean, Friendly
Everything was very nice. The room was clean and the property was well-maintained. I would absolutely stay again.
Katelyn
The room smelled musty and the AC unit is old and noisy. The bed was a bit firm and could feel the springs in it.
Holly
Cleanlyness
The hotel when entering, was very clean and the staff was very friendly
The rooms were also very clean and spacious
The breakfast area was also clean, the employee who worked it, was very friendly and always was busy
The rooms were also very clean and spacious
The breakfast area was also clean, the employee who worked it, was very friendly and always was busy
Joseph
The rooms were smelly and almost a wet smell. The building maintenance needs some help. I was expecting a nice clean and relaxing room but it was anything but. I had to go get some air fresheners and. Try to make it smell better. The pictures of the rooms is very deceptive.
Tamra
Beautiful views on top of a mountain. Kind staff, Very nice suites with comfortable bed and 2 TVs.
Henry
Great
Kelsey
my little girl fell 3 times around the pool bc of how slick it is. i would recommend some mats of some sort, just something to make you feel like you have support under your feet when you get out.
overall we had a great time
overall we had a great time
Kedith
Rude front desk clerk! Refused to let me have late check out
Location & surroundings
Comfort Suites Kingsport
3005 Bay Meadow Place, Kingsport, United States
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Comfort Suites Kingsport
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