Somerset House Boutique Hotel

United Kingdom , Portsmouth
PORTSMOUTH, 10 Florence Road Southsea
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75 reviews shown

10/10

Exceptional

13 Feb 2026

Dipa

Everything

Business

8/10

Excellent

08 Feb 2026

Stewart

Lovely room, great staff would stay again

Business

8/10

Excellent

10 Dec 2025

Alexa

Our room was clean and comfortable. There was a good choice for breakfast and the staff were friendly.

Leisure Friends

8/10

Excellent

09 Sep 2025

guy

You get what you expect

An older classic hotel in a quieter part of town. The room and bathroom were in good condition. The hotel is 15 minute walk to a lot of food options.

Partner

10/10

Exceptional

19 Jan 2025

Fab

Very clean, comfortable hotel. Delicious meal and breakfast. Friendly staff.

Friends_and_family Friends

10/10

Exceptional

13 Oct 2024

Paul

Victorian style

Leisure

10/10

Exceptional

31 Aug 2024

Simon

Great hotel. Room was comfortable, clean and good value.

Partner

10/10

Exceptional

08 Jul 2024

Janis

Beautiful hotel with lovely breakfast options

The Somerset House was a lovely hotel. The rooms were spacious and the bathroom was very nice. Good hot shower and the room was serviced. The food for breakfast was really good. We had family join us for breakfast and they were very impressed. The only negatives were the very limited parking on the streets nearby and the fact that the room had a small wardrobe but no luggage rack or anything else so we had bags suitcase and shoes just laying around the room. More storage would have been nice. Overall though excellent and very quiet. We will stay again we we are next visiting Southsea.

Partner

6/10

Pleasant

26 May 2024

Claire

I was disappointed at the lack of \"extras\", which I had expected for the price I paid.
This was booked as a surprise for my husband, and was expecting more of a \" wow\", which was embarrassing.
The room was pleasant, but not worth the high price, I'm sorry to say.
The pillows were hard and lumpy, and the beverage selection quite poor, with only sachets of coffee and milk.
This doesn't make me happy to leave negative comments, but as this was supposed to be a special trip, I feel I need to have my say.

Leisure Partner

10/10

Exceptional

06 Apr 2024

pauline

The hotel was very clean large room very nice stay.
only negative was charged 3 50 for bottle of water which could have been out of tap not a sealed top.
And was a bit far out from main town

Leisure Partner

10/10

Exceptional

26 Mar 2024

Bert

This is a great hotel to stay at. Good value with a first class breakfast.

Leisure Partner

8/10

Excellent

17 Mar 2024

alison

Lovely hotel

Leisure Partner

10/10

Exceptional

25 Feb 2024

Julie

Weekend away

Spacious clean room. Great customer service as always. Helpful staff in both the hotel and their pub.

Partner

8/10

Excellent

28 Jan 2024

Ali

Good stay: clean rooms, free parking, great servic

Good stay! Clean rooms, free parking and great service. Only negative: you can hear the people above your room walk around.

Partner

6/10

Pleasant

16 Jan 2024

Adam

Sadly not a great stay, cold, noisy and couldn’t get any food despite advert stating there was a restaurant.

Business Self

10/10

Exceptional

13 Oct 2023

Suzanne

Wonderful

Beautifully decorated room number 4
Lovely old house but again beautifully decorated
Parked on the road directly outside the hotel with the use of a free parking permit

Partner

8/10

Excellent

11 Oct 2023

Ian

Clean and convenient for my purpose. Reasonable value.

Business_and_leisure Partner

10/10

Exceptional

06 Oct 2023

Keith

Very well kept place clean tidy and friendly

Leisure Partner

10/10

Exceptional

23 Sep 2023

neil

A few more days next time

Room was of a high standard. Staff were also very good. Food was great. Had a very nice stay and would definitely go back.

Partner

10/10

Exceptional

15 Sep 2023

Nicholas

Lovely hotel in a quiet location

Lovely hotel, friendly staff and an excellent breakfast. The room was spacious and comfortable as was the bathroom. The only negative was the size of the separate toilet, which was very cramped.

Partner

10/10

Exceptional

04 Sep 2023

debra

This is such a great boutique hotel! Very charming and feels like home. The staff was incredible.

Friends_and_family Family

10/10

Exceptional

12 Aug 2023

Martin

Lovely place

10/10

Exceptional

06 Jun 2023

Malcolm

Lovely stay at Somerset House.

Lovely stay at Somerset House. Staff were so hard working and the food was very good. Fresh pizza was amazing. Would definitely recommend.

Partner

10/10

Exceptional

03 Jun 2023

Joseph

A really well run hotel with character in a pleasant part of Southsea. Whilst the structure of the buildings poses some constraints the staff and management overcome this with a great work ethic and service standard. I would look forward to staying again when visiting Portsmouth. :-)

Business_and_leisure Partner

8/10

Excellent

18 May 2023

Brian

Pleasant guest house.

Business_and_leisure Partner

10/10

Exceptional

14 Apr 2023

Verified traveler

Perfect Southsea stay

My husband and I have just returned from an overnight stay at Somerset House, so we could go to a gig locally at the Wedgewood rooms. The whole experience was seamless and could not have been more perfect. We had a beautiful ground floor room, with a king size bed, luxurious furnishings and lovely bathroom. When we checked in the receptionist was amazing, gave me the permit, took our booking for breakfast and even moved our checkout time a little for a work meeting I needed privacy for ...she even went as far as to walk with us to our room and explain the WiFi and access process. The building felt so secure and the location was so so quiet. We also had breakfast included with the price of our room, so much choice and gorgeous food. In all honesty, we wished we had stayed longer, it was just such a wonderful experience and will definitely be staying again.

Partner

10/10

Exceptional

09 Apr 2023

Lucy

Convenient location in Southsea & friendly staff

Leisure Partner

10/10

Exceptional

02 Apr 2023

Karen

Two Night Stay

Lovely 2 night stay at Somerset House. Excellent Breakfast across the road in Florence House, this did not cause us a problem. Plenty of Restaurants about a 8 min walk for our evening meal. Hotel was clean and staff friendly.

Partner

10/10

Exceptional

17 Mar 2023

Colin

Jolly good stay

Good stay. They were having some building work done to garden room.
It did not effect our stay at all.
Really good breakfast the next morning

10/10

Exceptional

01 Mar 2023

Karen

Friendly staff. Clean and perfect for an overnight stay

Partner

10/10

Exceptional

19 Feb 2023

Stephen

Leisure Partner

8/10

Excellent

26 Jan 2023

Natasha

Room was beautiful and clean and staff were lovely but the room was so cold and the heating went off overnight.

Leisure Partner

10/10

Exceptional

22 Jan 2023

Bob

Great

Leisure Family

10/10

Exceptional

18 Jan 2023

Verified traveler

Ellie and the staff were so helpful and made us feel really welcome. The room we had was cheerful clean and spacious. (could have done with a double wardrobe rather than the one they had in there) the breakfast was delicious and plenty of choice. Its less than 5 mins from sea so in a good position. Well done all. We shall definitely pay another visit when the weather improves. Trish Jones

Partner

10/10

Exceptional

05 Dec 2022

Antonia

Overall was excellent

Leisure Friends

10/10

Exceptional

26 Nov 2022

Kaye

Highly recommend Somerset House

Would highly recommend this boutique hotel. Very polite and friendly staff, lovely, comfortable room, great location, great pub a stones throw away for delicious food that offer 15% off for guests of the hotel. Had a great stay.

Friends_and_family Friends

8/10

Excellent

13 Nov 2022

Jason

Convenient area to visit the area and family who live there.
Good access to seafront.
Parking a potential issue.
Bit confusing where to check in as no signage on building to say we needed to go to a different hotel.

Leisure Partner

10/10

Exceptional

28 Sep 2022

Brenda

Excellent place to stay, very clean and comfortable.

Leisure Family

10/10

Exceptional

24 Sep 2022

Desmond

Lovely holiday

Lovely hotel. Friendly and helpful staff. Huge portions In restaurant and very tasty food. Finding a parking space can be tricky but free parking tokens issued if off site. Very close to sea front. Would definitely revisit

Partner

10/10

Exceptional

20 Aug 2022

Rene

The hotel is in a wonderful location close to the beach. It is walking distance to Dday museum and king Henry V111 castle. The food at the restaurant was spectacular and the staff was extremely helpful and kind

Leisure Family

8/10

Excellent

12 Aug 2022

Danielle

Lovely hotel

Extremely clean and particularly lovely carpets! Shower was great. While styled in a great way, the room lacked simple things like table space, a plug socket near to the mirror, and a fan to help cope with the heat. If I stayed again I would request a non-ground floor room.

Partner

6/10

Pleasant

06 Aug 2022

Andrew

Very narrow on street parking with hotel supplied permit. No room to park near hotel , so had to park three streets away and carry bags.

Leisure Family

10/10

Exceptional

27 Jun 2022

Clarissa

Somerset hotel

Very friendly efficient staff. Room clean and both Somerset and Florence hotels were very tidy and clean The room was pricey but this was due to Goodwood festival of speed been on. Good choice for breakfast. Good location .will definitely stay there again.

Partner

10/10

Exceptional

05 Jun 2022

SIU KWAN

Fantastic Journey

This hotel is a gem. Very comfortable and good service. The breakfast is very enjoyable. Convenient to go to many places. Will recommend to anyone who prefers to stay near the sea side.

Partner

8/10

Excellent

05 Mar 2022

Jeanette

Comfortable room but noisy toilet

Large, warm twin room. Comfortable beds. Superb breakfast with lovely service across the road in main hotel. Good location, close to theatre and seafront.
Separate toilet in tiny cabin room. From 1am, could not stop it filling & unable to reduce the noise as door very loud to open/shut. Receptionist pleasant but defensive. Kept reiterating we should have called night porter to investigate. Did not know there was one and as, pensioners,1am was far too late. No offer to compensate for disturbed night. A shame.

Friends_and_family Friends

10/10

Exceptional

13 Feb 2022

Faye

A lovely 1 night stay

My partner and I stayed here for 1night. Our room was lovely, tidy and clean and the shower was so nice! Staff were so friendly and helpful, breakfast was delicious and very catered for, for Gluten free. We were barely a 5 minute walk from the beach and a cheap taxi ride ( £3.80 to be exact!) from The Kings Theatre. We would definitely return to Somerset house Boutique and hotel.

Partner

10/10

Exceptional

25 Aug 2021

Marta

Family holiday

Very nice place.
Clean and beautiful decoration room.
Excellent location, and delicious food!!!

Friends_and_family Family

10/10

Exceptional

24 Jan 2020

Ellen

Good choice hotel.

It was difficult finding the reception to check in but once we found it everything was plain sailing. The receptionist was very nice and very helpful. Our room was in the attic which was fine for a one night stay. It was spotlessly clean and comfortably warm and cosy. The breakfast was delicious. All the staff were very pleasant Top marks to this hotel.

Partner

8/10

Excellent

09 Dec 2019

Bradley

Hotel

Room was bang on can’t fault it parking can be a nightmare if it’s busy that’s only issue.

Business

8/10

Excellent

29 Nov 2019

Rebecca

A gem

Parking a little tricky which should be explained better in the re-arrival stage. Fantastic room although the bed a little soft for me personally. Bathroom lovely though a few repairs needed. Awesome shower and toiletries. Vegan option for breakfast 👍

Business

10/10

Exceptional

16 Oct 2019

Verified traveler

It was very quiet and in a residential area only 5 mis walk from the seafront. Excellent and comfortable rooms. We had a large shower instead of a bath but it was spotless and obe of the best shower experiences ive ever had.
Great choice of tasty food at breakfast. Staff were really friendly and helpful offering the bonus of free on-strewt parking.
Much nicer than a large impersonal hotel.

Leisure Partner

6/10

Pleasant

09 Aug 2019

Verified traveler

Didn’t like Going out of the building to have breakfast

Leisure Partner

8/10

Excellent

08 Aug 2019

Chris

Lovely place. Perfect for dog owners!

Beautiful room, lovely area and 2 mins from the beach. very well equipped and comfortable. My only complaint was that being on the ground floor we did get disturbed by other guests coming and going up the stairs and the alarm on the door handles. Other than that perfect. The food was absolutely amazing, both in the pub and at breakfast. Staff all lovely and super helpful and the whole place is super dog friendly and welcoming. Would recommend just not ground floor. :)

Partner

10/10

Exceptional

06 Aug 2019

Nichola

Very nice - looks and comfort

Stayed for one night, very comfortable room with plenty of space and very nicely presented

Partner

8/10

Excellent

09 Jul 2019

Verified traveler

Hotel uas se3n bet6er days. Is decent but in meed of repair in places

Partner

10/10

Exceptional

06 Jun 2019

Verified traveler

Amazing property! We really enjoyed the room, which was cozy, but good sized. It was right across the street from the property's restaurant, which we ate at both nights. The check-in office was a little challenging to find and parking is a little tricky, but it is on the street. But otherwise we really appreciated the room and its proximity to the sights.

10/10

Exceptional

21 May 2019

Shilpa

Will stay again!

Everything was excellent from start to end. Comfy beds, lovely shower, spotlessly clean and bath products available.
Really enjoyed the stay!

Partner

10/10

Exceptional

22 Apr 2019

Verified traveler

Lovely for a Family Break

Great place to stay for a short break in Portsmouth. Nice family room, good breakfast and the food at the gastro pub is excellent. Lovely (long) walk down the coast to the main attractions of Portsmouth.

Family

10/10

Exceptional

22 Feb 2019

Steve

Valentines get away

Lovely Hotel, nice & clean, no noisy neighbours, lovely breakfast will use again.

Partner

4/10

Poor

23 Dec 2018

Verified traveler

On check in we were given our room key. We entered to find a half drunk can of beer in the bedside cabinet and the room had a stale smell. I calle the reception and the lady cane over and appologised. While she was there, I looked at the bed, I didn’t think the presentation was quite right, I pulled back the duvet and it was clear that the sheets had not been changed, including fluff at the bottom of the bed! The manager came and apologised and moved our room, which unfortunately we could only have for one night of our stay, the second night we were moved again, to a different building, not ideal when we had booked 2 rooms for ourselves and friends., but at least the sheets were clean! General cleanliness of the hotel leaves a lot to be desired, a deep clean is required throughout! ( dusting of skirting boards, wiping splashes from walls, edge vacuuming, thorough cleaning of shower cubicles, cobwebs in corners of rooms, cleaning on top of wardrobes, blinds and window sills)
There is no bar or restaurant attached to this hotel, you need to use the pub at the end of the road, but at busy times make sure you book early!

Partner

10/10

Exceptional

11 Dec 2018

Verified traveler

Beautiful small hotel, reasonable rates and very spacious bedroom.

8/10

Excellent

29 Oct 2018

Theodore

Our stay

Great location, beautiful hotel but things seem a little dated. Very friendly, helpful staff

Partner

10/10

Exceptional

21 Oct 2018

Tracey

Lovely boutique hotel

Somerset house is one of several hotels belonging the the Mercer collection. The main hotel is the Florence House hotel and this is where breakfast is served so we had to come out of our hotel and into the main one in the morning. That was no problem as the weather was gorgeous. Not sure I would have felt the same had it been tipping down with rain. The room was huge with a huge bed and large modern shower room. There was even a mirror in front of a seat, with a plug nearby - a rare find in hotels these days. That was a big plus as far as I was concerned. Overall a lovely hotel and would definitely stay here again.

Partner

10/10

Exceptional

22 Jul 2018

Christina

Overnight stay b and b

Very helpful and accommodating staff,let us check in slightly early when we were tired from a long day and my son's graduation, lovely breakfast next day, again the staff were so lovely really made a long and tiring occasion very comfortable.

10/10

Exceptional

16 Jul 2018

Verified traveler

Great Boutique Hotel

Using several homes together to make a boutique hotel worked very well and made for an enjoyable stay,

8/10

Excellent

26 Mar 2018

Verified traveler

good position

easy walking to shops and amenities. Excellent food and service in the Kitchen

10/10

Exceptional

27 Feb 2018

Mildred

Beautiful room, very friendly attentive staff

We really enjoyed our stay at the Florence Suite Hotel. The room was spacious and beautifully decorated. Every member of staff we encountered from reception to the waiter at the Florence Arms gastro pub was friendly and attentive. The food at the pub and breakfast was of a very high standard with plenty of choice. The Mercer Collection is a real gem and we shall definitely both return and recommend

10/10

Exceptional

04 Feb 2018

Victoria

Near to the seafront.

Lovely hotel annexe I think describes it better. Had a big ground floor room with a big shower cubicle!
Need to go over the road for breakfast. Not a great problem unless it’s raining. Had excellent Eggs Royale for breakfast. Nice coffee.
The pub belonging to the group is up the road approximately 100 meters. Maybe less.

10/10

Exceptional

21 Nov 2017

Chris

Nice different hotel

Different experience in every way. Great location, place and wonderful staff.

8/10

Excellent

26 Oct 2017

Doug

Ideal location

Great hotel. However, if it's raining you get wet going for breakfast

10/10

Exceptional

17 Sep 2017

paul

Nice hotel, lovely room, good breakfast.

Lovely stay in comfortable room, could do with a small iron tho. Had excellent meal at the Florence Arms all booked through the hotel. Then an excellent breakfast the following morning. Lovely staff, great service would definitely stay again!

8/10

Excellent

23 May 2017

Dean

Good service

Very relaxing, good service

Partner

10/10

Exceptional

16 May 2017

Lily

Nice hotel friendly staff.

Lovely hotel. Friendly staff. Lots of walking. Hover craft to Isle of White good. Took just 10 mins.. 20 mins walk to emirrates spinnaker tower worth the view alone.. marina was lovely lots of restaurants places to sit.so overall all things in walking distance..

10/10

Exceptional

13 Apr 2017

Ursula

lovely hotel near Portsmouth Historic Dockyard

Arrived to lovely welcome from helpful staff and well organised parking permit. had dinner at the Mercer pub beautiful food in stylish place. Well decorated, comfortable bed and clean room with shower,
A super breakfast choice from friendly staff.
Everything we could wish for and more. Thank you

8/10

Excellent

03 Dec 2016

John

Room was clean,supposed to be executive king size but it's not, standard double bed and not very big room. It was very cold heating was on but radiator was only warm . Bathroom was freezing. Breakfast was good but had to go to another hotel to get it. Don't think I will stay again.

Partner