Name: Village Hotel Portsmouth
Address: Lakeshore North Harbour, Lakeshore Drive, Portsmouth, PO6 3FR, GB

2/10

Poor

03 Aug 2026

Michael

Staff

8/10

Excellent

22 Jul 2026

Charles

Nice modern clean hotel. Rooms are very small. Location is isolated if you don’t have a car.

10/10

Exceptional

21 Jul 2026

Jason

The Village brand always delivers a quality environment service and facilities

Self

8/10

Excellent

20 Jul 2026

Thomas

Staff more interested in watching football rather than serving their customers. Also no one there to assist with checking.

Partner

10/10

Exceptional

20 Jul 2026

Chris

Centrally located in Cosham, within a 10 minute walk from High Street shopping.

Partner

10/10

Exceptional

17 Jul 2026

Phillip

The location and large free car park

Self

10/10

Exceptional

15 Jul 2026

Michael

Not a pleasant smell in the room.

8/10

Excellent

11 Jul 2026

Simon

Hotel entrance feels more like a mall than a hotel, far from relaxing. Very basic small room for the high price. Very good gym, sauna and pool.

Partner

8/10

Excellent

05 Jul 2026

Anthony

Room was really clean and cosy nice. Bar and TVs were great. staff not so helpful my wife asked late staff the way to the toilet and he replied follow the signs ☺️

Partner

4/10

Poor

03 Jul 2026

Keith

En-suite shower room requires a deep clean to remove re

8/10

Excellent

29 Jun 2026

Ian

I really liked the stay here - staff were fantastic and hotel room was fine for what I needed - disappointed there were no electric car charging stations on site - not 1

Self

8/10

Excellent

28 Jun 2026

Roger

Good but compact accomodation, unusual window onto 5oilet and shower frosting over when being used.
Adequate 1/2 nights but no longer.
Breakfast at weekend when we stayed up to 10/10:30 but on Sunday by 9:45 am most hot breakfast available run out and product to use, no Croistants fro early no mushrooms or tomatoes but plenty to eat.,

Partner

8/10

Excellent

27 Jun 2026

Karen

Decent hotel for a last minute night stop.
Dislike the self check in process. A member of staff was on hand but was constantly busy dealing with customers having difficulty.
Room was fine enough.
Compact but with 6ft bed. Bed was on the firm side as were pillows.
Bathroom has a good sized shower and was only room with a window.
Air conditioning was a bonus.
Lack of electrical sockets in room. There are USBa sockets by the bed but pretty useless when much tech has now moved on to USBc.
Would we stay again? Probably. Good value for a night.

Partner

8/10

Excellent

27 Jun 2026

Kathryn

It did what it needed to for my one night there. Unfortunately the bed was full of someone else's hair and specs off stuff all over it. But the place itself was nice. Has everything you need. Staff were helpful aswell. So only the bed let it down.

Business

10/10

Exceptional

22 Jun 2026

Paul

Good breakfast , noisy gym

Partner

10/10

Exceptional

20 Jun 2026

Indie

The cleaning crew where amazing the staff was amazing I wish I got this one ladies name she works near the pool and she was absolutely amazing she deserves a raise didn’t have breakfast but I did have a few snakey bits and an amazing bar thay have a good Guinness I’m a sucker for a good Guinness and it’s extremely clean workers where coming round the pool area to check the cleanliness

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Jake Herron

Lovley hotel for buissness and pleasure

10/10

Exceptional

16 Jun 2026

Maliko

Great stay. Staff was excellent and the facility too

8/10

Excellent

12 Jun 2026

Pauline

Callum was absolutely fantastic in making up for the deficiencies of the bar staff, who were slow, and nonchalant. He went the extra mile and restored my faith in good customer service.

Pool, gym and facilities are great, as was the room and plenty of parking.

Self

8/10

Excellent

10 Jun 2026

Graham

Good location, know what you get with a village hotel

Self

8/10

Excellent

06 Jun 2026

michael

property is easy to find via sat navigation
easy and fast check in and staff are amazing.

you will need to pay for parking or get a ticket like I did lol

bar is expensive but all hotels are

Partner

10/10

Exceptional

01 Jun 2026

Sam

Amazing place nice and clean

Business

10/10

Exceptional

31 May 2026

Sam

Room was ok but small
Very sml

2/10

Poor

31 May 2026

Gagandeep

Nothing is good at this hotel. Just avoid & save yourself a hassle!

Friends_and_family Family

8/10

Excellent

27 May 2026

Nick

Very nice stay and good facilities

10/10

Exceptional

27 May 2026

Robert

Great facilities, excellent set up and cleaned really well. Room slightly cramped.

Partner

10/10

Exceptional

26 May 2026

Jacky

Excellent stay

Friends

8/10

Excellent

25 May 2026

Gogo

We Did not have the breakfast as we had to pay extra, and you had to pay extra to use the swimming pool, and the Gym. parking was chargeable, fortunately it was a bank holiday so we didn't have to pay for parking.

Friends_and_family Family

6/10

Pleasant

25 May 2026

martin

Room size is small, bathroom partition is not suitable for everyone, as much as it's frosted it's not sound proof

Partner

10/10

Exceptional

25 May 2026

Mark

Clean and convenient. Although the room was somewhat cramped, it served its purpose and had everything we needed. I would stay there again.

8/10

Excellent

24 May 2026

Kuldip

Stayed for 2 nights. Standard ensuite twin room. Room had everything but was compact somewhat snug.
Ensuite was interesting as it was separates by glass part of which could be frosted by a switch. Only a third was still clear which meant it was private. It also had no blinds bringing in too much light.
Breakfast was buffet, didnt realise they offered alternative cooked egges or veg options as this wasnt shared but enough food so not to much of an issue. Great pool and jacuzzi etc, had a dryer for swimwear which was handy. Had to pay to use pool whilst ot wasnt to expensive however if staying it would be nice not to be charged. Had a car so was able to explore area. Fantastic weather made the stay that much better. Overall a lovely weekend and staff were very helpful.
Plenty of parking and no charnge aftet 5 for tje whole weekend

Friends

10/10

Exceptional

13 May 2026

Carole

Nice stay, staff very helpful. Food ok breakfast was very nice

Partner

2/10

Poor

04 May 2026

Iulia

Absolutely unprofessional and rude behavior of member of staff at reception in the 01 may morning. Will not recommend to deal with this hotel if that is work related stay. A member of staff was inadequate and incompetent. Refusing to provide with a room invoice, where i have paid DIRECTLY to reception on my check in, blindly arguing with people from abroad whos primary language is not English. And in fact being wrong in a situation he created.

Self

8/10

Excellent

02 May 2026

Derrick

Staff very friendly, breakfast was a help yourself, well worth the cost. Disappointed that there was no safe available for valuables and no hot rail to dry towels , having said that it was an enjoyable two night stay.

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

Michaela

The bar staff need some serious training, terrible service on Saturday evening , staff looked like university students clueless and zero customer service
The room was ok, lots of fluff and dust under the bed, no I didn't deliberately check, I dropped something and saw it, the shower cubicle needs a good scrub too! And no fridge in the room!

Partner

10/10

Exceptional

25 Apr 2026

lisa

We like the location and our room was absolutely fabulous

Unfortunately nobody explained that the room wouldn’t be cleaned at the weekend.

However the lady on reception on Saturday night very kindly got me some towels and asked me to leave them outside the room.

Partner

10/10

Exceptional

12 Apr 2026

Mark

room was lovely and clean, just what was needed for an overnight, the bar a lovely space to sit and chat, food looked great but we didnt have any.

Partner

6/10

Pleasant

12 Apr 2026

Roberto

Decent room with comfortable bed and decent shower

Business

6/10

Pleasant

12 Apr 2026

Ken

I stay here a lot always good

Self

8/10

Excellent

12 Apr 2026

Ranbir

Yes for both.x

Partner

6/10

Pleasant

11 Apr 2026

Michael

A woke hipsters from Shoreditch idea
of perfection.
If you’re old skool you will think you have been spiked .
Clean and cheap enough but a soulless fusion of everything that is modern day blandness.

Friends_and_family Friends

8/10

Excellent

09 Apr 2026

Melvin

Out of town hotel but great links to major motorways and A roads

Self

4/10

Poor

04 Apr 2026

Hayley

Very small room, one small can of water given. £3.15 for a small can of water at the bar downstairs. No amenities to buy general bits downstairs so couldnt get water anywhere in the night.
Breakfast served very late so if you have to leave before 8 am don’t bother with breakfast. Booked pool but it was packed.

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Matthew

The hotel was noisy from 08:00 on Saturday morning with what I can only assume was a spin class being taken by someone using a mega-phone...

8/10

Excellent

22 Mar 2026

Tamara

The hotel was nice and modern in a convenient location. There is a pub n grill downstairs as well as a starbucks which i thought was very convenient for a good meal n some coffee. There’s also a gym with swimming n jacuzzi which however you have to pay to use despite being a paying hotel guest. My only complaint was that our room was not cleaned even when we put a sign outside our door asking for it to be tidied up. The only thing that was done by housekeeping was a change of towels and that was it. At some point we had to ask for fresh sheets which we changed ourselves to atleast have a fresh bed to sleep in. If there’s anything to improve on it would be this.
Other than that its an amazing hotel

Partner

6/10

Pleasant

22 Mar 2026

Kathryn

The hotel was impressive with it's welcoming staff, lively atmosphere and well decorated rooms.
For the room, they offered us an accessible room as it was in a quiet area of the hotel. The room was well equipped with tea/coffee making items, a fan/heater, large TV.
Our biggest negative was that the bed so small - the photos gave the impression the beds were kingsize but it was only a small double.
To uncomfortable to sleep so we ended up leaving the room early.

Partner

4/10

Poor

16 Mar 2026

Martin

It was our first time staying here and was looking forward to all it has to offer. On arrival booking in was via self check in and was pleasantly greeted by a member of staff at the self check in desk, check in completed and we took the lift to our room. Upon opening the door to our room we were unfortunately met with a damp musky smell..! We also noted the window open and thought just maybe the smell had come in from outside, so we shut the window and wedged the door open to try and clear the smell.. After about an hour we shut the door and after not long the smell was back unfortunately.
We scanned the QR code used to send a complaint expecting someone to reply shortly but heard nothing. We were due to go out for the evening so got ready and went out, we did expect someone to reply or call us during the evening but we heard nothing. As we were only staying for the one night we didn't bother to waste our time chasing it up as we had more important things to do, so the next day we had our breakfast and left. It's now one week later and nobody has been in touch.. So has been disappointing.

4/10

Poor

15 Mar 2026

matthew

Music blasting out from early hours of the day from the gym make it hard to sleep in the mornings including and a lady doing a spin class screaming into a mic

6/10

Pleasant

14 Mar 2026

Brian

Food is very overpriced.
Panel separating bathroom and bedroom meant there was zero privacy.
I am a frequent traveller and have never stayed in a hotel where breakfast finished at 9am. This is most unacceptable.

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Ben

Amazing hotel hard to beat the village hotel. Food and drinks are quite pricey

6/10

Pleasant

01 Mar 2026

nicholas

Rooms need better soundproofing, the hotel is busy and noisy, which can be heard in the rooms.

Partner

8/10

Excellent

26 Feb 2026

David

Amenities, restaurant and bar staff very helpful booking in
very easy, room was very good

Self

10/10

Exceptional

23 Feb 2026

Karl

All the staff was helping apart from the shift manager on breakfast on Sunday morning she was rude and she
I hate this job but all the other staff was helpful

Self

10/10

Exceptional

22 Feb 2026

henry

All good....
Very clean, good comfortable room & bed with very friendly and welcoming staff....
Would highly recommend and stay again.

Self

6/10

Pleasant

22 Feb 2026

Alex

Overall, the stay was reasonable and the staff were friendly.

However, there were a number of negative points:

- The bathroom set-up was a grotesque affront to basic decency. It was “separated” from the bedroom by only a transparent glass screen, offering no privacy whatsoever. Had I been travelling with anyone other than my 7 year old son, this would have been an immediate deal breaker. Quite what the hotel designer and owner were thinking is a mystery, and I feel sorry for the staff who must be having to defend this aberration every day. Guests should be warned about this beforehand, however, as this is a departure from all norms of basic human decency.

- The bathroom extractor fan was very noisy and caused disturbance during the night.

- The room smelt of cigarette smoke.

- There is an unusual form of toilet roll rationing in place, with only one per room per day.

Friends_and_family Family

6/10

Pleasant

19 Feb 2026

Roberto

Requested a high floor but was told it was not possible. Didn’t even check to see if there was any available it was a flat no and not very courteous which is a shame because when I stayed in January you were very welcoming and accommodating. Hence the 3 stars

Business

10/10

Exceptional

14 Feb 2026

Kim

Lovely staff , nice room , very nice pub and grill , dinner was delicious

Partner

10/10

Exceptional

09 Feb 2026

Louise

Staff was great my daughter enjoyed the gym and i swimming sauna steam room and jacuzzi. Food was great we had a great Mum And Daughter 4 day break will recommend hotel

2/10

Poor

08 Feb 2026

Matthew

Firstly the room was dirty, there was poo in the toilet and empty sweet wrappers on the floor.
We then got moved with was hugely inconvenient as we had been travelling all day and u packed all our stuff. So we had to pack up again and move.
Secondly, the fire alarm (which was a false alarm) went off at 10pm and we had to leave our rooms for 20 mins. However whilst us and other people came from the rooms and we are stood outside in the cold, people remained sat in the bar and were continued to be served alcohol in the bar whilst the alarm was going off, This is totally unacceptable, if the alarm is going off, whether it’s a false alarm or a real fire people should treat it as such. We stayed here to relax prior to our marathon running race in the morning and this has turned into an absolute disaster of a stay. All round really really disappointing and completely unacceptable.

Partner

10/10

Exceptional

07 Feb 2026

Michael

Great hotel

Leisure Family

10/10

Exceptional

05 Feb 2026

Ade

Always reliable. Good clean, comfortable rooms.
Check In wasn’t amazing. There was someone at the desk and they didn’t even acknowledge me. I did the self check in thing, without any problems BUT I would’ve thought that option was there for busy times or when check in wasn’t manned

Self

10/10

Exceptional

01 Feb 2026

Nicola

Spotless rooms, bed so comfortable all in all fantastic

Partner

10/10

Exceptional

01 Feb 2026

Tracey

Helpful and friendly staff
Love the big shower

Leisure Partner

10/10

Exceptional

06 Jan 2026

Tom

Good

10/10

Exceptional

02 Jan 2026

Adam

Room was clean and comfortable the staff were lovely and welcoming 👍

Partner

6/10

Pleasant

25 Dec 2025

Maxime

Good room, bad restaurant

10/10

Exceptional

23 Dec 2025

Jay

Comfortable room and I like the gym

Business

10/10

Exceptional

15 Dec 2025

Vikas

Staff were very helpful, rooms were clean with ample shower/bathroom space. Pool was large with fast and slow swimming lanes, alongside a well equipped gym.

Business

4/10

Poor

14 Dec 2025

Ken

Very noisy loud music couldn’t sleep from the bar

Leisure Partner

4/10

Poor

11 Dec 2025

Ryan

Staff were good but the Club Room on the 4th floor, above the outside gym area was noisy in the evening. Music & mic was an issue that you couldn't get away from. The evening would be understandable but music and loud Mic voice and heavy Bass started at 05:45am both days I stayed. Cant see me staying again if and when I'm in Portsmouth.

Business

8/10

Excellent

10 Dec 2025

Paul

Breakfast Luke warm at best. Overcooked bacon and sausages

Self

8/10

Excellent

10 Dec 2025

Kevin

Bathroom clean. Hotel comms good.

Partner

8/10

Excellent

08 Dec 2025

Leesa

Really friendly and helpful staff. Room clean and roomy.
Free parking at weekends.
Food in restaurant good.
Starbucks in lobby if you don't want to pay for breakfast.
Pay a fee to access pool and gym.
Would stay again.

10/10

Exceptional

02 Dec 2025

Sara

Good stay

8/10

Excellent

23 Nov 2025

Alison

Clean room. Super efficient and friendly staff. Everley pool and facilities - clean and perfect temperature pool and other facilities in the spa areas. Bar staff and area very welcoming with screens for sports all around if that's your interest but not intrusive if it's not. Starbucks staff Were excellent and coffee was delicious - a nice touch.

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Julian

Great rooms polite staff also great meal at resturant

Partner

10/10

Exceptional

23 Nov 2025

Sadur

Everything

Business

8/10

Excellent

21 Nov 2025

Kerry

The staff are friendly and the rooms are nice, but there are some minor changes needed to make it even better, for example, a hook to hang the towel near the shower, and a folding rack to put a suitcase on.

Business

10/10

Exceptional

17 Nov 2025

Kevin

Yes. But not enough storage and surface area

Partner

10/10

Exceptional

16 Nov 2025

Julie

My whole stay was amazing , staff were all so friendly and seemed happy in their work , from check in , waitress staff at dinner , breakfast staff and checkout they were all so accommodating and helpful . Room good spotlessly clean and very quiet till this morning exercise class but that was ok as it was quite late . will be looking to stay in a village hotel again . Thankyou

Leisure Family

10/10

Exceptional

16 Nov 2025

Ken

Always stays at the village

Leisure Partner

8/10

Excellent

14 Nov 2025

Helen

Loved the shower!
Gluten free bread at breakfast was not brill. You get much better now!

Friends_and_family Family

6/10

Pleasant

14 Nov 2025

Jane

The hotel was difficult to find in the dark with google maps.
The king sized bed was uncomfortable as it was 2 singles joined together. I either felt I was on top of a mound or on the join.

Partner

10/10

Exceptional

09 Nov 2025

Sadur

Great service and great staff. Very hygienic and friendly environment.

Business

8/10

Excellent

09 Nov 2025

Steve

Nice room . Close to lift so door chime annoying , not sure about glass screen to bathroom .
Handy location
Would have had evening meal in bar but not inviting as it was saturday night sports tv marathon, ok if you like that sort of thing but a quieter area would have been nice

Partner

4/10

Poor

06 Nov 2025

Andrew

To small

Business

8/10

Excellent

03 Nov 2025

Cyril

Good stay overall. Directions to the hotel from the Hotels.com app aren correct.
Checkin was easy and great. Rooms are very small. Glass wall separating shower and toilet from room. No privacy at all (even with frosted glass).
GREAT food in the restaurant downstairs.

6/10

Pleasant

02 Nov 2025

Kieran

The room was tiny with a tiny window lets no daylight in and barely opens so no fresh air, for £80 was a tiny 2x2m box room. Overpriced

10/10

Exceptional

29 Oct 2025

Jacky

No hot tub on site lovely clean hotel

Business Friends

10/10

Exceptional

26 Oct 2025

Benjamin

Didn't use hot tub

Self

8/10

Excellent

25 Oct 2025

Sian

Our stay was comfortable, however we did not like the design of the bathroom which had clear class from the bedroom so not privacy when using facilities.

I would like to mention Danni M who went above and beyond when dealing with an issue we had with a taxi company.

Partner

2/10

Poor

24 Oct 2025

Andrew

After visiting a relative receiving end of life care at a local hospital, we booked a room at this hotel. Hoping for a good night's sleep.We had anything but that. Our room was on floor above the gym as we were about to discover.

At 9.30pm with the Gym's music blaring I went to reception to ask when it would stop. 10pm I was told. What I wasn't told was that it would start again at 6.20am the next morning. I went down and complained again and was offered to move rooms - a pointless offer as we had already been woken up. Complained to the hotel who offered us a free stay - the irony ! Will never return !!!

10/10

Exceptional

23 Oct 2025

Jamie

Super location
Room was ideal

Business

10/10

Exceptional

20 Oct 2025

Stuart

Great new hotel - will use every time when in area - food excellent

Business

6/10

Pleasant

19 Oct 2025

Jean

The en-suite didn’t have anywhere to hang your bath towel or clothes. Consequently, after a shower the towels were wet and put on the floor after use. Unfortunately, I put a sign on the room door handle to ask for the room to be refreshed but that didn’t happen. When we returned the towels were still wet on the floor and no one had been inside. We could have recycled the towels for one extra night if there was a bath towel rack or peg.
I’d like to add that all of the staff were excellent.

Leisure Partner

6/10

Pleasant

14 Oct 2025

Martin

Good but not great

Problem with Hotels.com booking was disappointing.

Business

6/10

Pleasant

12 Oct 2025

Mia

Clean room, bed was a great size and very comfortable. Shower was a lovely size and also liked the glass wall splitting the bedroom/ bathroom. walls were very thin and could hear a lot. The shower fan was like an airplane taking off in the room. No smart TV/ Netflix. No phone or mini fridge in the room. Couldn’t contact reception when needed to without going down. The staff were not very friendly or helpful in the hotel and the bar/ grill plus the prices in the bar/ grill were astronomical for what you got.

Partner

10/10

Exceptional

07 Oct 2025

Sarah

Gym and club rooms lovely

Business Self

10/10

Exceptional

05 Oct 2025

Matthew

Small ish but lovely modern room. Fantastic bar and grill. Lots sports on. Great staff would 100% stay again