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Florence Suite Boutique Hotel and Restaurant

Portsmouth · United Kingdom

6 Malvern Road, 6 4View location

9.0/10Excellent295 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.0/109.0
Condition9.0/109.0
Location6.0/106.0
Neighborhood8.8/108.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Florence Suite Boutique Hotel and Restaurant

Those wishing to escape the hustle and bustle of daily routine will find peace and tranquillity at this establishment. The establishment's common areas include Wi-Fi internet connection. The reception desk is open all day long. Visitors arriving by car may leave their vehicle at the accommodation's parking spaces.

This establishment provides a great dining offer to meet all guests' needs with 2 restaurants - The Garden Southsea & The Florence Arms Gastro Pub & Restaurant. Additional fees may apply for some services.

Read more about this hotelShow less

Located in Portsmouth (Southsea), Florence Suite Hotel & Restaurant is within a 10-minute walk of The D-Day Story and Pyramids Centre Portsmouth. This hotel is 0.3 mi (0.6 km) from Southsea Castle and 1.3 mi (2 km) from University of Portsmouth. Stay in one of 8 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available No elevators By ocean Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:30 PM. The check-in location differs from the property location. Check-in location: [Main Reception, Florence Road, Southsea, PO5 2NE]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Main Reception, Florence Road, Southsea, PO5 2NE]. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Check-in for this property is based at 2 Malvern Road. Guests planning to arrive after midnight must contact this property in advance by telephone to arrange check-in.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Uncovered self parking fee: GBP 10 per day
    • Pet fee: GBP 20 per pet, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

Nearby attractions

Southsea Beach 0.5 km / 0.3 mi
The D-Day Story 0.7 km / 0.4 mi
Pyramids Centre Portsmouth 0.8 km / 0.5 mi
Southsea Castle 0.8 km / 0.5 mi
Kings Theatre 0.9 km / 0.6 mi
Wedgewood Rooms 1 km / 0.7 mi
Southsea Hoverport 1.5 km / 0.9 mi
Clarence Pier 1.6 km / 1 mi
University of Portsmouth 1.8 km / 1.1 mi
Square Tower 2.1 km / 1.3 mi
Sally Port 2.2 km / 1.4 mi
Round Tower 2.3 km / 1.5 mi
New Theatre Royal 2.4 km / 1.5 mi
Portsmouth Guildhall 2.5 km / 1.5 mi
Fratton Park 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 8
  • Executive rooms: 4
  • Superior rooms: 2
  • Family rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
Show 43 more facilities & services
  • Airport
  • Beach
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Room serviceExtra charge
  • Multilingual staff
  • Smoke detector
  • Cloakroom
  • Garden
  • Terrace
  • Bicycle storage
  • Sun terrace
  • Luggage room
  • Dining area
  • Electric kettle
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Breakfast room
  • Pub
  • Breakfast
  • Breakfast served to the table
  • Continental breakfast
  • Hot breakfast
  • Late riser breakfast
  • Brunch
  • À la carte dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIOR • 2 Bedrooms • 35 m²FAM.SU

    Photos are not available for this room type.

    Florence Suite Boutique Hotel and Restaurant

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 2–4 • Adults: max. 2 • Children: max. 2
    Bedrooms
    2
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Room amenities

    • Housekeeping
    • Smoke detector
    • Electric Kettle: 1
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Fan
    • Individually adjustable heating
    • Central heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 22 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable6 photos

    Florence Suite Boutique Hotel and Restaurant

    DOUBLE DELUXE KING BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Smoke detector
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Carpeted floors
    • Central heating
    • Individually adjustable heating
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Ironing set
    • Fan
    • Electric Kettle: 1
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASIC • 1 Bedroom • 14 m²DBL.Z1
    DOUBLE BASICPhoto unavailable9 photos

    Florence Suite Boutique Hotel and Restaurant

    DOUBLE BASIC

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Room amenities

    • Electric Kettle: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Central heating
    • Individually adjustable heating
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Fan
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Florence Suite Boutique Hotel and Restaurant

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Florence Suite Boutique Hotel and Restaurant

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    Florence Suite Boutique Hotel and Restaurant

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ANNEXDOUBLE • ANNEXDBL.AX-1

    Photos are not available for this room type.

    Florence Suite Boutique Hotel and Restaurant

    DOUBLE ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Florence Suite Boutique Hotel and Restaurant

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 Bedroom • 20 m²DBL.EJ-KG
    DOUBLE EXECUTIVE KING BEDPhoto unavailable13 photos

    Florence Suite Boutique Hotel and Restaurant

    DOUBLE EXECUTIVE KING BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Room amenities

    • Wi-fi
    • Toiletries
    • Electric Kettle: 1
    • Housekeeping
    • Smoke detector
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Central heating
    • Individually adjustable heating
    • Fan
    • Desk
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 23 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable9 photos

    Florence Suite Boutique Hotel and Restaurant

    DOUBLE SUPERIOR KING BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Electric Kettle: 1
    • Shower: 1
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Central heating
    • Individually adjustable heating
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Fan
    • TV
    • Hairdryer
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Florence Suite Boutique Hotel and Restaurant

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ANNEXSUITE • ANNEXSUI.AX

    Photos are not available for this room type.

    Florence Suite Boutique Hotel and Restaurant

    SUITE ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CLASSICFAMILY ROOM • CLASSICFAM.AS-1

    Photos are not available for this room type.

    Florence Suite Boutique Hotel and Restaurant

    FAMILY ROOM CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Room type
    FAMILY ROOM
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.AS-1

    Room amenities

    • Toiletries
    • Wake-up service
    • Fan
    • Wi-fi
    • Electric Kettle: 1
    • Individually adjustable heating
    • Internet access
    • Housekeeping
    • TV
    • Hairdryer
    • Shower: 1
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ANNEXDOUBLE • ANNEX • 1 Bedroom • 20 m²DBL.AX

    Photos are not available for this room type.

    Florence Suite Boutique Hotel and Restaurant

    DOUBLE ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AX

    Room amenities

    • Carpeted floors
    • Electric Kettle: 1
    • Housekeeping
    • Smoke detector
    • Fan
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Individually adjustable heating
    • Central heating
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Florence Suite Boutique Hotel and Restaurant

9.0
Excellent
295 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
6.0 /10
Neighborhood
8.8 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
15 Jul 2026
Angela
The hotel is adorable, very clean. The restaurant was great as well. The only issue we had was the heat. We were there during the heat wave and on the 4th floor. It was incredibly hot in the room and they only had one small fan available that did not work well. The upper floor rooms need at least two heavy duty fans in order to be bearable.
Family_with_children
8/10
Excellent
27 Jun 2026
Joseph
Very nice hotel and well maintained. Staff was friendly and helpful. Be advised it is an older building and does not have air conditioning, and you have to carry all your luggage up very narrow stairs (there is no elevator).
Friends_and_family Family
10/10
Exceptional
25 May 2026
Penny
Really lovely staff, great room and breakfast!
Partner
8/10
Excellent
21 May 2026
Anthony
Room was clean and quiet. TV was very small.
Partner
10/10
Exceptional
12 May 2026
Helen
Great hotel, rooms were lovely & all staff from check in/out, to breakfast & dinner were really helpful & friendly. There were only 8 rooms in our part of the hotel so it was nice & peaceful. Would recommend paying for a space at the front of the property as the roads around the hotel were quite busy and narrow.
Friends_and_family Family
10/10
Exceptional
04 May 2026
Karen
Excellent stay. High quality breakfast. Central for Southsea
Partner
8/10
Excellent
30 Apr 2026
David
Clean and tidy provided the comfort needed away from home.
Partner
8/10
Excellent
26 Apr 2026
Phil
The hotel.com site showed parking available
We booked on the day and the booking was nonrefundable.
After booking we received the following email.

Please book parking via the link below. We will send a confirmation of your parking choice within 24 hours of you completing the form, sooner if you're booking on the day, check your junk mail if you don't see it. If you delay completing the form till close to your arrival date off road or gated parking may not be available

On arrival got off street parking at an additional charge of 10 pound. Had we known parking wasn’t always available we would have booked elsewhere.
10/10
Exceptional
12 Feb 2026
Dan
Excellent room, brilliant value, secure hotel, nice area, incredible breakfast both full English and waffles. And for an evening meal, the gastro pub across the road had good beer and amazing food. Top experience, will visit again when back in Southsea.
Business
10/10
Exceptional
24 Jan 2026
Fiona
Staff were great
Partner
10/10
Exceptional
27 Nov 2025
Nicholas
Very clean and lovely staff. Super dog friendly. Will be back.
Leisure Partner
10/10
Exceptional
16 Nov 2025
Roy
Staff were great
10/10
Exceptional
15 Nov 2025
Tracy
Excellent location. Close tp the seafront and restuarants and bars. Hotel was extremely clean. Breakfast was fantastic, will definitely book for dinner next time. Staff very friendly, welcoming and helpful. Wish i knew about this hotel on the other occasions i have stayed in Portsmouth/Southsea. Will definetely be booking again in the very near future.
Leisure Partner
8/10
Excellent
07 Oct 2025
Greg
Minor things but room should have facial tissue. Breakfast only includes one slice of toast which seems a bit odd. Carpets need refresh.
Leisure Partner
10/10
Exceptional
16 Aug 2025
Verified traveler

Great for our pre-cruise stay

Cute, boutique hotel. Very clean. Restaurant onsite was convenient and food was delicious. Location was tucked back from the main road and walkable to multiple museums, restaurants and other local areas of interest.
Partner
10/10
Exceptional
14 Aug 2025
Philip
Room was not your bog standard decor but was unique, bed was very comfortable and the bathroom was large with an excrllet shower.
The staff were polite and would acknowledge you even if you were just passing.
Kim who was on reception when we arrived was a standard bearer for the hotel group, she was very welcoming and went above and beyond when we required some direction assistance.
Leisure Partner
6/10
Pleasant
10 Jul 2025
Trevor

Nice place , let down by the small things

Nice hotel, located conveniently close to the sea front.
Good food served at Breakfast in the restaurant.

It was the small things that let it down, and stop me giving it an excellent rating. The two most notable:-

Bathroom had no shelf space to unpack washbags -so no where to conveniently put toothbrush/paste.

Minuscule cups provided for making tea/coffee in the room. Most of the space is filled with the tea bag so you dont get a proper drink.

Small things I know, but you just end up thinking \"the designer never used this room\"
Certainly not reasons to avoid the hotel -but it could be better.
10/10
Exceptional
12 Jun 2025
Simon
An amazing stay at a perfect location. The food is better than amazing. Well worth a return visit
Business
10/10
Exceptional
31 May 2025
Neil
Really lovely boutique hotel, friendly staff, very clean and excellent breakfast. Highly recommended ⭐️⭐️⭐️⭐️⭐️
Leisure Partner
10/10
Exceptional
12 Apr 2025
Verified traveler

Weekend away

Nice little hotel with good breakfast. Bed comfy. Bit of noise from the room upstairs. Overall very happy.
Partner
10/10
Exceptional
17 Mar 2025
Eva

Portsmouth stay for Theatre

A 1 night stay at this well run establishment situated in a suburban street in Portsmouth. We opted for the secure gated parking, which was well worth doing. It is a safe well lit area about 10 minutes walk from the restaurants and pubs in town and very convenient for The Kings Theatre where we were attending a comedy show. The room was quiet and very comfortable. The staff were attentive and friendly and the cooked breakfast was spot in. We would definitely stay again.
Partner
8/10
Excellent
16 Mar 2025
Ron
Very nice place to stay staff very friendly and helpful,nice comfortable bed and the room was spotless
10/10
Exceptional
02 Mar 2025
Richard

Great hotel

Very friendly and welcoming would stay again
Partner
10/10
Exceptional
17 Dec 2024
Sarah
Really comfortable hotel, extremely well-presented. Easy parking in the road with a complimentary parking permit. Absolutely no point paying for a parking space. Would definitely stay here again.
Partner
8/10
Excellent
29 Nov 2024
Michelle
Lovely time and staff friendly
6/10
Pleasant
25 Nov 2024
June
Breakfast was great but the layout was very strange. We were eating breakfast bext to reception. Also the ensuit /shower was not designed well. Couldn't turn in shower, no shelves to put toiletries or make up bag on. The bedroom carpet should be replaced with tiled floor. Staff were very pleasant.
Leisure Partner
10/10
Exceptional
07 Nov 2024
Paul
Just an excellent place to stay. Second time there in three weeks. Will be my place of choice now when I’m in that area. Staff are great. Food is great. Very relaxing.
Business
10/10
Exceptional
30 Oct 2024
Kevin
Excellent breakfast
Leisure Family
10/10
Exceptional
18 Oct 2024
Lynn
Beautiful room and helpful staff. Would stay again .
Leisure Partner
10/10
Exceptional
16 Oct 2024
Christopher

Fantastic

Lovely hotel, with spacious, clean, friendly, beautiful rooms and an amazing vegan food selection.
Partner
8/10
Excellent
13 Oct 2024
Sarina
Breakfast was great and the staff were very friendly. The water turned off in the middle of the night but the bathroom was clean. The room was well kept but the door lock was odd. Overall, very cute hotel just a little out of town.
Leisure Partner
10/10
Exceptional
11 Oct 2024
Paul

Great place to stay

What a lovely place. The staff could not be more friendly. All of them chatty, they all wanted to make sure you had a good stay. Gated car park was a great place too. Totally secure. And the breakfast was great too.
Business
8/10
Excellent
28 Sep 2024
Denise
Very nice property. Close to the water and restaurants. 11 min drive to the international port terminal. I would give it 5 stars if it had air conditioning in the room. Thank heavens for the portable fan in the armoire.
Leisure Friends
10/10
Exceptional
21 Sep 2024
Peter
Very good and enjoyable stay. Breakfast was very nice and room very spacious
Partner
10/10
Exceptional
08 Sep 2024
ian
All the above
8/10
Excellent
01 Sep 2024
Beata
The property has its charm and character, it is not souless modern chain property.
Family
10/10
Exceptional
18 Aug 2024
Verified traveler

Recommended

Great service, comfortable rooms and amazing food - definitely recommended!
Friends_and_family Family
8/10
Excellent
02 Aug 2024
Richard
Nice place to stay
Leisure Partner
10/10
Exceptional
02 Aug 2024
Mark

3 day break with our cavapoo.

2 night stay would definitely return very friendly and helpful staff.Great on site restaurant.
Partner
10/10
Exceptional
02 Aug 2024
Agnieszka
Lovely deco, nice restaurant, friendly helpful staff.
Leisure Family
10/10
Exceptional
27 May 2024
neil

lovely hotel

we arrived early but were checked in straight away. parking outside was easy and they gave us a prking permit. just a few minutes walk from the beach and easy walk to bars and restaurants. it was very clean and the staff were very helpful. nice restaurant and bar at the hotel and the breakfast was very good with plenty of choice. would stay there again if we needed a hotel in the area.
Partner
10/10
Exceptional
06 May 2024
Louise
Room was gorgeous, staff really helpful. Hotel had a very welcoming feel about it, would definitely recommend.
Leisure Partner
10/10
Exceptional
28 Apr 2024
Carole
The hotel was lovely . Very nicely decorated throughout . Staff were very happy and helpful . Would definitely stay here again .
Leisure Partner
10/10
Exceptional
22 Apr 2024
Paul
Lovely little boutique hotel. Room beautifully clean . Staff lovely. Thoroughly recommended
Leisure
10/10
Exceptional
19 Apr 2024
Christine

Close to seafront, exceptional hotel

This group of Hotels is such a high standard. Restaurant and Bar and the Florence Arms Pub on hand to eat and drink. Room was large and bathroom was very updated. Beautifully decorated. Walking distance to the Seafront
10/10
Exceptional
19 Apr 2024
Karen

Efficient, friendly staff

Lovely stay again. Comfortable room. Efficient, friendly staff. Excellent breakfast. Good location
8/10
Excellent
04 Mar 2024
Jasvider

Lovely hotel . Ideal location. Excellent breakfast

A really wonderful stay . The lady at reception (Kim) made us feel really welcome and anticipated our needs before we did . The location is ideal . Right by the beach and the breakfast is top quality. Have stated here several times over the past couple of years and will do so again
Business
10/10
Exceptional
29 Nov 2023
Andrew
Very pleasant hotel. Quiet. Gastro pub linked to the hotel just across the road was great too.
Helpful staff.
Nice big room, clean and well decorated. Comfy bed.
Easy walk to the sea front.
I recommend rebooking parking if you need it.
Would definitely stay again.
Business Self
8/10
Excellent
30 Sep 2023
Robert

No wonder I couldn't find it.

The name of the hotel is the Florence Hotel on Malvern Rd, very little signage and what signage there is small and tucked away in doorways. The hotels main name is the Mercer Hotel on Florence St, large signage. The Florence Hotel reception is co-located at the Mercer Hotel reception. I found this very confusing and just plain complicated.
Partner
8/10
Excellent
07 Sep 2023
Andrew

Enjoyable stay at the Florence Garden

Enjoyable stay at the Florence Garden hotel.
Excellent & friendly service from all the team.
Partner
10/10
Exceptional
31 Aug 2023
Niall
Thank you so much for a great stay. Clean and spacious room and the staff were so friendly and helpful.
Food was excellent too.
Leisure Partner
10/10
Exceptional
29 Aug 2023
Brendon
Amazing hotel, great staff and food, but cleanliness left a little to be desired. Windows and bathroom don’t look like they’re done regularly.
Partner
10/10
Exceptional
15 Aug 2023
Sue
Great property. Friendly and polite staff. Convenient location. Can recommend.
Leisure Self
10/10
Exceptional
13 Aug 2023
Laurence
Friendly staff, nice rooms, walking distance of most attractions
Leisure Partner
10/10
Exceptional
21 Jul 2023
Colin

WORTH A VISIT

This is a very nice hotel (our second visit) and the rooms are very comfortable and clean! All the staff are very pleasant and helpful. There was a good choice for breakfast, well cooked and nicely presented. The property is close to the seafront and within walking distance to a number of good restaurants.
Partner
10/10
Exceptional
21 Jul 2023
Bobbie

Nice hotel near seafront

We had a 1 night stay in a standard double room. For the price we paid it was very good. Room was small but very clean and nicely decorated, no view out the window. Bathroom too small to dry yourself in and the toilet is right up against the door. They do provide a kettle but the cord is short so to reach the socket I had to put the kettle on the floor and the tea cups need to be bigger. Staff were lovely especially the reception supervisor who was very polite and helpful and when I asked for a fan she brought one straight up. Hotel is a collection of lovely
old buildings in a residential road close to the seafront. Reception gave us a permit to park in the road round the back. Breakfast was busy so had to catch the attention of staff to get a menu and order. Food was nice but poached eggs hard. I would stay here again but would pay for a bigger room.
Partner
8/10
Excellent
22 Jun 2023
Yogesh
Few minutes walk to the beachfront
4/10
Poor
11 Jun 2023
David

Disappointing

Pleasant but not as advertised! We booked an executive room for 6 nights. The bathroom was diabolical the toilet inches from the wall making it impossible to use comfortably. We politely asked for another room but was told it would cost a further £100 to move .The staff seemed dismissive, so we had to take the option but not happily .The photographs on the hotel site show a large bathroom exactly as you would expect from the term executive . To me executive indicates plush and spacious. Breakfast was ample but for six days they couldn’t get the order right and on the last day it seems we were forgotten and had to alert them we were there , Breakfast took 1 hour . We paid extra for parking yet on two occasions we couldn’t park in the spot allocated, once they moved the culprit the second time we had to park in another bay ( not a big issue ) but again spoilt the overall experience. We love the area and plan to return but won’t book here again . Seems they lack in customer service and should advertise the rooms accordingly .
Partner
8/10
Excellent
09 May 2023
Roseanne
Had a nice stay - the staff were lovely and loved the new conservatory/restaurant area. There were a few things in the room that could have been improved and the soundproofing wasn’t the best (was woken and kept awake by someone watching a movie into the early hours) but the bed was comfy and the room was clean. Breakfast was delicious but would have liked a continental selection or the ability to have fruit and yogurts etc. location is perfect for southsea.
Leisure Family
10/10
Exceptional
04 May 2023
Louise

Lovely Stay

Stayed here in the executive suite which had everything we needed.
The staff were friendly.
Lovely cooked breakfast, i did think it was continental breakfast as well but just cereal which we had to ask for but other than that everything was perfect. Lovely garden. Very clean.
The seafront is just a short walk with electric scooters parking to ride which were very cheap and great fun.
Partner
8/10
Excellent
02 Apr 2023
Verified traveler
Really great hotel
Friends_and_family Family
10/10
Exceptional
25 Mar 2023
Anthony
Such a lovely stay. Wish we could have spent more time there. Special mention to Barbara.
10/10
Exceptional
20 Mar 2023
Mark
Lovely property with excellent, helpful staff and very good breakfast options. They are having some renovation work done at the moment but we were forewarned and it didn't affect our stay. We also got free upgrades on our rooms. Highly recommended and will be returning when next in Portsmouth.
Leisure
10/10
Exceptional
11 Feb 2023
Sandra

Overnight stay.

Will stay again.
Partner
10/10
Exceptional
01 Feb 2023
Gary

Wonderfull stay.

Lovely room in a superb hotel. Staff were very pleasant and helpfull. There was a very good choice of breakfast and tasted luvverrllee!
Cant big the place up enough.
Partner
10/10
Exceptional
11 Dec 2022
Jonathan

Wonderful as always

These guys are an absolute pleasure to stay with - everything’s set and the service is always friendly
Business
10/10
Exceptional
03 Dec 2022
Nikki
Very clean, friendly staff. Fantastic location. Thanks
Leisure Partner
10/10
Exceptional
31 Oct 2022
Rebecca

A Great Weekend

I stayed at the Florence House Boutique Hotel last weekend. The one night stay was for my Mum’s Birthday, and it was great! Everything was clean, all staff were friendly & very helpful & the breakfast which was included on our booking was amazing!
The staff even put a Birthday card in the room for my Mum too, which was lovely. Would highly recommend to anyone.
Friends_and_family Family
10/10
Exceptional
03 Aug 2022
Geoffrey

Southsea Gem

A little gem tucked away from the parks and beach.
Partner
10/10
Exceptional
27 Jul 2022
Colin
Comfortable, clean and staff polite. I would recommend it without hesitation.
Partner
8/10
Excellent
30 Jun 2022
Laura

Lovely rooms

The hotel room was very well presented and had good facilities. But the bed wasn’t very comfortable, and the parking was a problem
Partner
10/10
Exceptional
13 Jun 2022
Nikkita

Amazing hotel

Lovely garden area for food, great weather, friendly staff overall we had an amazing stay hotel was brilliant definitely will be returning again
Partner
8/10
Excellent
12 Jun 2022
Jason

Lovely food and greqt location. Would recommend

The accommodation was spotless and the breakfast was lovely. Place is i a wuiet residential area, about 3 mins walk to seafront and 10 mins walk to main road with the restaurants and bars, so location was excellent. The only minor issye was that the roons are small but uf that doesn't worry you then I woukd definitely recommend this place.
Partner
8/10
Excellent
08 Jun 2022
Sohaila
Property very nice and close to the beach. Also well kept and very clean. Friendly staff.

The hours of serving food in the evening ends too early, stops at 19:00 pm!!
Having a hand shower in the bathroom is essential, also they need to provide shower caps.




Leisure Pet
10/10
Exceptional
04 Jun 2022
Vicki

Fab stay

This is the third stay at the Florence suites and I can highly recommend for location and a fab breakfast!!
Partner
8/10
Excellent
24 May 2022
Stewart

Really nice hotel.

Really nice hotel, split into three buildings, but that doesn't detract. The only issue for us was the broken tap and shower head in the bathroom. These weren't showstoppers, and they still worked, but easy to repair and would give a more professional presentation.
Partner
8/10
Excellent
13 Dec 2021
Mr D
Overall a pleasant stay. I would stay at this property again.
Leisure Partner
6/10
Pleasant
08 Nov 2021
stephen

Clean , awkward parking . Expensive

Nice room , good breakfast .
Awkward parking and at £129 expensive .
Will not be repeating .
Partner
10/10
Exceptional
15 Oct 2021
Alan

Highly recommended.

Friendly welcoming staff, property and rooms were clean and well maintained.The breakfasts were freshly cooked to order and used quality ingredients. Overall a very pleasant place to stay.
Partner
10/10
Exceptional
30 Sep 2021
Claire
Lovely stay at the hotel, only thing I would say is though the parking is free you are given a permit for the road outside there are lots of parked cars and it’s hard to find a place to park. The road is also very narrow so larger cars depending on what is parked there already can be tricky!
Leisure Partner
10/10
Exceptional
23 Aug 2021
Mr LJ

Florence boutique

Lovely decorated and clean room. Very comfortable bed enough pillows, excellent shower and close to bars and pubs within walking distance.
Partner
10/10
Exceptional
18 Jul 2021
Joe
2nd visit vor us great hotel great breakfast met somelovely locals in there pub a short walk from room.
Partner
6/10
Pleasant
12 Jul 2021
David

Would chose somewhere else next time

Hotel was lovely with good decor. Basic room was very cramp for the price paid. The TV did not work. We paid for bed and breakfast and found the breakfast was not served until 8am on a Sunday and were offered no alternative in the way of a packed breakfast so a bit disappointing. Staff not very friendly and helpful, we were given the wrong room number which was a bit embarrassing when we tried to open the door with the key card.
Partner
8/10
Excellent
06 Jul 2021
John

Not up to previous reviews.

Because of Covid restrictions we had to do our own cleaning. ie make the bed each day, wash cups and saucers, so this took a lot of benefits from the hotel. Not their problem, but maybe hire extra staff ?.
Breakfast was in an attached house, which was fine and staff their very attentive.
Also parking was in road and you had to hope a space was available.
Maybe we are too fussy, but when you are in your 80's
you expect certain standards.
Partner
8/10
Excellent
05 Jul 2021
Vicki

Second stay at Florence boutique suite

Room had been refurbished so nice and clean. Quite a lot of noise from new garden restaurant. Service at breakfast on Sunday a bit slow.
Partner
10/10
Exceptional
05 Nov 2020
Verified traveler

A positive review

Positives are the attention to detail with the breakfast and evening meal - they were both very good, particularly considering covid restrictions. Nice spacious bedroom. Great location for walking to the seafront and Southsea. Would return.
Partner
10/10
Exceptional
27 Oct 2020
Verified traveler
Cute hotel and lovely staff
Breakfast was definately worth including!
Friends_and_family Partner
10/10
Exceptional
22 Oct 2020
Lorna

Great Stay

The hotel was spotless, light airy and welcoming. The room was lovely, all facilities you could want and good tea and coffee making facilities. The bed and pillows are really comfortable, I have stayed in a number of rooms and this one is one of the best I’ve ever been in.
Also worth noting the receptionist was so friendly and knowledgeable, told us the way to the restaurant we booked and offered great service.
Partner
8/10
Excellent
04 Mar 2020
Wendy
Nice rooms, little smaller than anticipated but nice nonetheless. Short walk away from shops and restaurants and the seafront. On street parking available with a permit from the hotel. Breakfast was nice with a choice of cereals and cooked breakfast. Nice comfy bed.
Friends_and_family Partner
8/10
Excellent
04 Jan 2020
Verified traveler
Great breakfast comfy bed and close to shops and pier
Leisure Partner
4/10
Poor
28 Dec 2019
Verified traveler
The shower in Room4 has black mold between the tiles and water was not hot. No shelves in the Bathroom or anywhere to hang towels. Colud not get into hotel and had to wait in the pouring rain for someone to open the door!! Very small bed and room for the price!! The breakfast was overcooked and we had to wait a long time ie under staffed.WE WOULD NOT RECOMMEND THIS HOTEL TO ANYONE. It was more like an oldfashioned B & B not a HOTEL.
Friends_and_family Partner
10/10
Exceptional
21 Nov 2019
Hayley

Truly lovely

Absolute bargain. This hotel is so lovely. Wish i coukd have stated for more than 1 night. Would highly recommended
Partner
4/10
Poor
18 Oct 2019
Christopher

What a let down...

Such a disappointment. The small room they gave us, not inexpensively, was remarkably small...no room for a bedside table or lamp on one side, and occupant of other side in danger when trying to alight from the bed.

The bathroom was no better...impossible to shave in such a confined space...shower problematic too.

No room in the \"Car Park\" on arrival.

The one positive thing was breakfast which was was enjoyable
Partner
8/10
Excellent
07 Oct 2019
Verified traveler

Average room but great breakfast

Description of room exceeded reality. Difficult location of sockets, no shelf in the shower, loud music from neighbouring properties audible in the room. Breakfast was fab though, exceeded expectations after thr mediocre room.
Partner
8/10
Excellent
23 Sep 2019
Verified traveler
Nice standard of accommodation in a set of ‘joined-up’ properties just back if the seafront. Comfortable room, pleasantly furnished. Excellent breakfast.
Leisure
8/10
Excellent
31 Aug 2019
Georgina

Great hotel, very near to all tourist attractions

The staff were very friendly and professional. Even though I know i booked for a small double, it was too tight to fit in the bathroom and we felt a bit trapped in the room. We went when the weather was lovely and it was too warm no air coming in. But I did ask for fan and they did provide me one. Also, the parking is terrible. We had to park far away from the hotel twice, cos no access to the “car park” only it just fit about 5 cars, even then it was a very tight squeeze also. But the place is very clean, and the staff were amazing. i would def come back again but maybe in a bigger room (there weren’t any available at the time) and when it isn’t as busy cos of parking.
Partner
10/10
Exceptional
04 Aug 2019
Derek
Very clean room, lovely place to stay
Partner
6/10
Pleasant
14 Jul 2019
Verified traveler
Parking is a pain as only on street. Location is close to the beach.
Leisure Partner
10/10
Exceptional
27 Jun 2019
Verified traveler
The small double room was larger than expected it was perfect for our stay, the bed was very comfortable. The breakfast was freshly cooked, there was an excellent choice and the staff were helpful and friendly, will definitely stay again
Leisure Family
10/10
Exceptional
13 Jun 2019
James Martin R

Warm, friendly and convenient in Southsea!

What a wonderful group of hotels in the Southsea area of Portsmouth. We stayed three nights and our only regret was that we hadn't booked for longer! Rooms are lovely and clean. Staff were helpful and knowledgeable. We included breakfast and really enjoyed wait staff and quality of breakfast and the menu options available.
We walked to/from the historical dockyard area three times (approx. 30-40 minutes each way).
We also loved the Florence Arms affiliated pub just round the corner!
Friends

Location & surroundings

Florence Suite Boutique Hotel and Restaurant
6 Malvern Road, 6 4, Portsmouth, United Kingdom

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Florence Suite Boutique Hotel and Restaurant

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