Percy Arms

United Kingdom , Northumberland
ALNWICK, Main Road Chatton
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50 reviews shown

10/10

Exceptional

23 Nov 2025

David

Fantastic, lovely comfortable room, lovely shower, staff couldn’t have better and food was perfect! 10/10

10/10

Exceptional

18 Oct 2025

Penelope

All Staff were excellent, Food was excellent, room was lovely. My only niggle (and it is a niggle) was that our room also had the upstairs fire escape door - which was not mentioned at all (ie, what to do in event of a fire and whether our bedroom was the fire escape access for all the rooms in our section).

Leisure Partner

10/10

Exceptional

10 Oct 2025

Cliff

Percy Arms

Very comfortable room excellent food and amazing staff

Partner

10/10

Exceptional

22 Sep 2025

Jon

Clean and comfortable hotel in an ideal location for exploring the north of Northumberland.

Restaurant is good, breakfast is generous.

Partner

8/10

Excellent

19 Sep 2025

Julie

Loved the room. Great facility. Food good. Staff in pub a bit chaotic - think they were training new as took 2 hours for dinner. Breakfast in dining room was a better experience. Recommend. Lovely location

Leisure Partner

10/10

Exceptional

02 Sep 2025

Janet

We arrived for a few days as we had never visited this part of the country before! Good food,great welcome,lovely room with quality little extras,shower cream,shampoo,conditioner,a tray with an array of teas,coffees,even hot chocolate. Be sure yo book your table in the dining room early and try the Fishermans Platter to share.You will not be disappointed!

Leisure

6/10

Pleasant

30 Aug 2025

G S

Good location with comfortable room. Parking can be a problem. Breakfast is not available until 8.30 so not great if you want an early start.

Partner

10/10

Exceptional

17 Jun 2025

Ryan

Great location.
Staff friendly and informative.
We will return.

Partner

6/10

Pleasant

12 Jun 2025

David

The fact that as a hotel that they didn't offer dinner during our stay on either Tuesday or Wednesday evening - kitchen issues although a cooked breakfast was

Leisure Partner

10/10

Exceptional

01 Jun 2025

Rod

Very nicely renovated bathroom, adequate living area with a decent bar/restaurant below.

Partner

10/10

Exceptional

11 May 2025

ian

Super Stay

Excellent room spacious with 2 comfortable chairs .
Top en-suite with an good walk -in shower as well as a roll top bath .
Staff friendly and efficient ,quality of food ,both an evening meal and breakfast couldn't be faulted ,
Would stay again when in Northumber land

Partner

10/10

Exceptional

11 May 2025

David

Good place

Lovely hotel, pretty quiet village, very comfortable room. Friendly staff, a good meal and breakfast. Quite expensive

Friends_and_family Friends

10/10

Exceptional

10 Mar 2025

Angela

Log Fire

Food Amazing .Staff very friendly and helpful We will be back.Lovely quint Country pub with log fire ...

Friends_and_family Family

8/10

Excellent

16 Oct 2024

Verified traveler

Accommodation and food excellent

We enjoyed our recent stay here. The room was excellent with a spotless new bathroom and comfortable bed. Better pillows would have been nice but not a problem for a short stay.
The food was very good but the service rather slow. We weren't in any hurry but 30-40 minutes to produce breakfast after ordering seemed a bit excessive.
Staff were all very friendly and helpful so positive overall.

Partner

6/10

Pleasant

14 May 2024

Steven

The room we were given at first hadn’t been cleaned properly there were stains on the coffee table and on the tray,the dust on the tv was thick! the window was open and looked out on a scruffy canopy above the kitchen so we had all the smells from that in the room, so I went to ask if there was another superior room we could have,as this stay was part of my wife’s birthday trip, fortunately they had one next door which was much better, not sure why you would stick someone in a smelly kitchen room when you have a better room available? Note to staff always give the best room you can if it’s available (no brainer!) as for the staff apart from being young and inexperienced they were helpful. The food was excellent we had dinner there and the breakfast was really good too. The quality of the bathrooms and beds and bedding were really good and the rooms decor could do with some touching up which would elevate this property, also I’d get a new cleaning team in! Even in the public areas of the pub and reception there was dead insects and flaking paint on the window culls which a hoover would have not gone a miss.

Leisure Partner

8/10

Excellent

20 Apr 2024

Susan

Lovely

Stayed in River Till room, really spacious and comfortable. The bathroom had a separate claw foot bath which was wonderful after long days of walking. Only small complaint was that there was no shelving etc in the bathroom to store toiletries.
We booked evening meals each night and they were delicious and generous portions.
Breakfasts were nice, but seemed a bit hit and miss with regard to offer of fruit juice, tops ups of tea/coffee and the cooking of poached egg, so tried fried egg the next day which was fine but day after the fried egg wasn’t cooked fully.
Having said this, staff were lovely and friendly and we would stay again.

Partner

10/10

Exceptional

18 Feb 2024

Hugo

Good getaway spot

Lovely staff. Shower good pressure, bed comfy and nice and big. Generally pleasent experience

Partner

10/10

Exceptional

25 Jan 2024

Colin

Generally excellent

The pub hotel has been modernised. Room was very smart. Bathroom spacious and modern. Food was excellent.
Only area of improvement would be to start breakfast earlier - 8.30 is too late!

Business

10/10

Exceptional

08 Dec 2023

Kendal

Amazing stay! Comfortable bed, delicious food, friendly staff. Cannot express how much we enjoyed our stay here. Only one night but wish we could have stayed for more. They changed our room to one with a bathtub easily, the room was spacious the staff was kind and the room warmed up nicely to enjoy a rainy evening in. They had everything we needed for a wonderful night. Would stay here again in a heart beat

Leisure Partner

10/10

Exceptional

18 Sep 2023

Colin

Brilliant stay

Great room, great food. What more do you need.

Partner

4/10

Poor

29 Jul 2023

dana

Disappointing

The room was smelling of feet or dog I was unsure but not pleasant .
I mist breakfast because this was served to late at 08:30 till 10 . To late

Business

10/10

Exceptional

19 Jul 2023

Sharon

What a find on our driving trip around Northumbria! Beautiful rooms in a small pub. The food in the pub was fantastic (so much so we ate there both nights of our stay) and the staff were just brilliant. The included breakfast was incredible! It was a great location for exploring the surrounding area like Alnwick and Bamburgh castles. Highly recommend it and we would definitely stay there again if travelling to that part of the UK.

Leisure Partner

10/10

Exceptional

17 Jul 2023

Ashley

Excellent stay

Excellent place to stay. Staff very friendly. Comfortable room. Fabulous breakfast

Partner

10/10

Exceptional

02 Jun 2023

Neville

Great atmosphere - very friendly staff. Would strongly recommend.

Partner

10/10

Exceptional

04 May 2023

charleen

Percy Arms sits within a farming landscape clustered within a village of beautiful stone buildings. It's presence is solid and homely. The room was large and welcoming with beautiful linens and finish. The bath was vast and luxurious. Here was the only true King Sized bed I was treated to in the UK. Thanks for the comfort you've placed here for travelers like me! The care and attention you put into your property is unmistakable and appreciated!

Leisure Partner

10/10

Exceptional

30 Apr 2023

David

Lovely room with excellent bathroom/shower. Good food and friendly staff.
Handy location for various parts of Northumberland.
Would certainly recommend.

Leisure Partner

10/10

Exceptional

03 Apr 2023

Robert

Lovely Country pub

Lovely friendly pub, very comfy bedroom. Staff were amazing , could not do enough for you. Excellent food , both at breakfast and on an evening. Will definitely visit again.

Partner

6/10

Pleasant

03 Jul 2022

Geoffrey

Parking on site was a problem and street parking was a problem too with residents having no parking signs outside their houses.
We found the room very good however the bed was uncomfortable for us.

Partner

10/10

Exceptional

30 May 2022

Susan

Percy Arms, Chatton

Our stay began with delicious complimentary brownies at check in and it just got better and better. Fabulous large room (and bathroom), lovely decor throughout and well kept attractive outside areas. Staff friendly and helpful at all times. Breakfast was superb, along with all the meals we had. Best steak and ale pie ever! Fresh vegetables, beautifully cooked. So comfortable - great night’s sleep. Could not fault the Percy Arms and will go back. Lovely area within reach of both coast and country, and so much to see and do including Bamburgh and Alnwick.

Partner

10/10

Exceptional

08 Apr 2022

james

Hotel/bar/restaurant exceeds expectations.

My wife and I stayed here as a base for a few days in Northumberland. The hotel and bar are very comfortable and we found the staff to be nothing but kind, friendly and accommodating. The lady who waited on us for breakfast was very attentive and joked that in Northumberland they have a tendency to overfeed you….which she went on to do. We had dinner two nights and all the meals were very nice indeed and we shared our meals so we could get a taste of everything. Our room and en suite were very comfortable and generous size. Other guests seemed quite content and were quite happy to chat to each other. The whole place was neat, tidy and clean. I felt that I could have left my room door open and my stuff would have been safe.
We’ll go back there.

Partner

10/10

Exceptional

01 Feb 2022

Heather

A glorious country hotel

A glorious country hotel. Everything you could wish for - great food, lovely accommodation and its all about the small details. Highly recommended!

Partner

10/10

Exceptional

07 Nov 2021

Gillian

The bedroom was very comfy & the soft furnishings were amazing throughout. The food was excellent, they’ve got a very good chef!!! And the portions were enormous!!

Leisure Partner

10/10

Exceptional

26 Oct 2021

Sheila

Beautiful room

Really enjoyed our stay at the Percy Arms .
The room was beautiful and the bed was very comfortable .
Breakfast was really enjoyable and nicely cooked .
Maybe cereal and fruit etc should be freely available too rather than on request and also toast served with the cooked breakfast rather than having to ask for it .
Otherwise a great stay .

Partner

10/10

Exceptional

23 Oct 2021

Robert

Perfect break at the Percy Arms

Wonderful few days at The Percy Arms. The whole place looks newly renovated and has been tastefully done, with lovely colours and fabrics. The bedroom and bathroom were both spacious, comfortable and exceptionally clean, not often found!
The food was so good we ended up eating here 3 nights and were not disappointed. We also felt very safe as residents ate in their own dining area which was rather nice in what was a busy and popular pub. Staff were extremely friendly and very helpful. Altogether an enjoyable relaxing stay in a lovely country pub.

Partner

10/10

Exceptional

27 Sep 2021

Barbara

Very nice hotel off the beaten track. Staff very helpful and friendly. The quality of food was very good and plenty of it! Rooms clean and comfortable and for a pub quiet too .

Partner

10/10

Exceptional

25 Sep 2021

Verified traveler

Beautiful room. Lovely big room. Great food and ale. Friendly and helpful staff. Would recommend.

Partner

8/10

Excellent

05 Sep 2021

Louise

Lovely welcome. Great to soak in a fantastic bathroom after a days walking. Less good was no view and sound of generator in rear. Pub food good

Leisure Partner

10/10

Exceptional

19 Jul 2021

Jon

Excellent stay

Fantastic room and bathroom. Very comfy bed. Great breakfast. Ended up dining their both evenings. Food excellent but long wait between courses although could see were very busy. Excellent location and will definitely stay here again.

Partner

8/10

Excellent

08 Jul 2021

Verified traveler

Perfectly adequate food and accommodation for our needs, seemed to have been recently refurbished with modern clean bedrooms and decent breakfast and dinner

Leisure Partner

10/10

Exceptional

21 Jun 2021

Verified traveler

Lovely position Quiet village. V friendly helpful staff. Great room Nice pub style food.

Leisure Partner

10/10

Exceptional

17 Aug 2020

John

very good

Very good, mix up with my starter ( wrong dish ) which they realised later , rectified, no corkscrew behind bar so had to settle for any wine with a screw top lol , no brown sauce available with breakfast ?
Apart from a few basic errors everything was great

Self

10/10

Exceptional

03 Aug 2020

Louise

Great place!

Really great stay here. Good service and food, excellent value. Was really clean and well organised in terms of social distancing. Brilliantly dog friendly too.

Partner

10/10

Exceptional

19 Mar 2020

Verified traveler

Friendly staff, good food, excellent beer - an all round great experience

Business Self

10/10

Exceptional

10 Feb 2020

Verified traveler

We approached from the side car park & thought it didn’t look very good - HOWEVER inside is an amazing experience! We were taken to our room & all amenities explained to us. We we offered fresh milk and the array of teas/ coffee was far above usual supplied. The bathroom was lovely with huge shower & any toiletries you may have forgotten were supplied. The bed was enormous and very comfortable. An extra fan heater available should it be needed. The food in evening & breakfast next morning was faultless. Would rate this place far above many much larger hotels - well worth a visit and only a short detour from the A1

Leisure Partner

10/10

Exceptional

27 Jan 2020

eric

Superb

This is a lovely hotel with a great atmosphere in the bar, friendly staff. Food was excellent in the bar and breakfast superb! Would recommend a stay here if in the area.

Business Partner

10/10

Exceptional

16 Sep 2019

Kay

Short break with the hubby.

Just returned from a two night break at The Percy Arms and we have had a fantastic stay. The food is amazing and the staff are all very helpful and pleasant. Would highly recommend. Cant wait to return.

Partner

10/10

Exceptional

28 Aug 2019

Clare

Gem of a hotel, ideal base for exploring the area!

Gem of a hotel, ideal base for exploring Northumbria. The staff and service were excellent. We had a lovely room with huge bed and walk in shower. Lots of attention to detail and really well furnished. The breakfast was delicious with generous portions of locally sourced produce - the Craster kippers were to die for! We also ate in the restaurant the evening before and would highly recommend. Thank you to the staff, Dave and his team, at The Percy Arms for making us feel so welcome! 😀

Partner

6/10

Pleasant

26 Jul 2019

Verified traveler

Just ok

Check in was good and the room was clean and comfortable but a bit noisy from the bar until late. The food was disappointing, starter bread with dipping balsamic, olive oil and hummus was served without the balsamic and olive oil. When questioned we was told they had run out of it! Very dry bread indeed. The lady on the next table returned her meal as it was cold and her partner had finished his meal before they returned. My eggs Benedict at breakfast was also cold and when i discreetly mentioned it i was told well ham is cold before she took it away. Overall the place was ok however it was let down by the service at meal times.

Partner

10/10

Exceptional

19 Jun 2019

christine

Perfect choice

Very nice and spacious rooms with all the supplies we could ask for

Partner

10/10

Exceptional

22 May 2019

Verified traveler