Name: The Cookie Jar
Address: 12 Bailiffgate, Northumberland, GB

10/10

Exceptional

14 Jul 2026

Simon

Absolutely amazing 3 night stay ,
gorgeous hotel , lovely staff ,
impeccable rooms , 11/10 will definitely stay again ,

Partner

10/10

Exceptional

29 May 2026

Georgia

Such a wonderful place to stay from the location, the staff and the room. We loved it all!

Partner

10/10

Exceptional

17 May 2026

Elouise

The room and bed was very comfortable. The shower was a real treat. High end accommodation with great service and food. Quiet and peaceful.

Partner

10/10

Exceptional

10 Apr 2026

Keith

Great place to stay. Fantastic in all respects. Superb breakfast and parking right outside. A real gem.

Partner

10/10

Exceptional

02 Apr 2026

Deborah

The reception team were very welcoming, and took us to the room filling us in with what we needed to know. Great breakfast, a delightful breakfast team with an excellent selection, and fresh local produce.
Hotel parking was easy, location for the castle and town good.
Would we go back, no question about it, afternoon tea, evening meal overnight stay, we will be back

Partner

2/10

Poor

22 Mar 2026

Martin

Breakfast was great. Staff were brilliant. Just wish we could have taken dog down to the bar Maybe use the little area facing reception

Partner

10/10

Exceptional

13 Mar 2026

Robert

Outstanding property, well decorated and furnished, very well maintained. Everything that was needed and more in the bedroom including delicious cookies.
Staff most welcoming and friendly. Breakfast was excellent with good choice - including Craster kippers!

Partner

10/10

Exceptional

12 Mar 2026

Melanie

The Staff were all amazing, very friendly and efficient. The whole hotel was spotlessly clean, the bed was huge and comfortable. We were very grateful for the water and the cookies in our room
All in all a very pleasant stay!

Partner

10/10

Exceptional

09 Mar 2026

Michael

Parking was straightforward, breakfast choice one of the best, large bedroom and enormous bathroom

Partner

10/10

Exceptional

01 Mar 2026

Roger

Excellent hotel - room, catering and staff all superb. Would highly recommend.

Partner

10/10

Exceptional

19 Feb 2026

Sheila

The room was a great size. It was spotlessly clean. Very tasty complimentary cookies in the room which was lovely. Breakfast was wonderful. Extremely friendly and helpful staff too. Location was perfect. All in all, an extremely lovely place to stay.

Pet

10/10

Exceptional

10 Feb 2026

Kevin

The room was spacious, well appointed and very clean. The afternoon tea and breakfast were spot-on. The staff were so lovely and welcoming. Fantastic stay. Thank you.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Christopher

Fantastic comfortable hotel - Lovely, tastefully decorated rooms which were warm, cozy and spacious . The staff were fantastic and friendly and extremely informative and helpful . We enjoyed our meals in the bistro including breakfast in 3 mornings and an evening meal - the food was delicious and every attention to detail was given.
We were very impressed with all aspects of our stay and will definitely book again when back in Northumbria!

Partner

10/10

Exceptional

26 Dec 2025

Giovanna

All the staff were extremely polite, very friendly and helpful.
Check in very smooth and easy.
Room was very nice. Decor very pleasing to the eye.
A very relaxed atmosphere.
We thoroughly enjoyed our stay.

Leisure Partner

8/10

Excellent

08 Dec 2025

Andrew

The staff, 100%. Especially the lady at breakfast.

Partner

10/10

Exceptional

15 Nov 2025

Francesca

Got a lovely upgrade for a special occasion. Beautiful place. Lovely staff. Gorgeous decor. One minute walk to the castle. Loved it x

Leisure Partner

10/10

Exceptional

14 Nov 2025

Scott

Wonderful rooms, friendly staff, and exceptional breakfast.

Partner

10/10

Exceptional

03 Nov 2025

Adrian

Will be definitely going back, beautiful decor, lovely stsff and quality dining. Couldn't ask for more. The bed was the most comfortable.

10/10

Exceptional

15 Oct 2025

Tim

We stayed in The Chapel - it was breathtaking! Incredibly high standard of finishes, decor and furnishings. Modern and luxurious within the historic frame of the building and it's facinating history. Staff were super friendly, helpful and accommodating. We'd have no hesitation staying again and highly recommend The Cookie Jar if you're looking for a memorable overnight accommodation experience anywhere near Alnwick.

Leisure Partner

8/10

Excellent

14 Oct 2025

Karen

Lovely little hotel within a 2 minute walk of Alnwick Castle. Staff all very helpful and friendly. We had St Cuthbert’s Cave room. Very spacious - with a claw foot bath and enormous shower in the bathroom. Lovely home made cookies left to enjoy with the tea and coffee provided. We stayed 2 nights and ate in the restaurant on one night.

Leisure

10/10

Exceptional

14 Oct 2025

Lynn

Pleasant staff and clean comfortables room

Leisure

10/10

Exceptional

08 Oct 2025

Daniel

A lovely boutique hotel very well located to the town centre and next to the castle.
Room was comfortable and tastefully decorated, with a nice en-suite. Great cooked to order breakfast!
Staff were excellent.

Partner

10/10

Exceptional

27 Aug 2025

philip

Absolutely beautiful hotel amazing attention to detail

Partner

10/10

Exceptional

24 Aug 2025

Carolyn

Gorgeous town, amazing hotel, wonderful food and great service!!

Partner

10/10

Exceptional

12 Aug 2025

Nick

Lovely hotel, brilliant staff and great food

Partner

10/10

Exceptional

31 Jul 2025

Derek

Nice and friendly staff and great location

Leisure Partner

10/10

Exceptional

23 Jul 2025

Christine

We stayed in The Chapel Room, which was beautiful, so unique - with stunning stained glass windows, very spacious, gorgeous decor/furnishings and a super comfortable, large bed. The hospitality/housekeeping staff are all extremely helpful and polite. The breakfast was delicious and served by a smiling, friendly and helpful team - we always receive excellent customer service, thank you. The breakfast room/restaurant and resident's lounge are lovely to relax in too.

Leisure Partner

10/10

Exceptional

12 Apr 2025

Stephen

Staff are excellent, attentive and friendly.

10/10

Exceptional

30 Mar 2025

Karen

A beautiful hotel with exceptionally friendly and helpful staff. Our room (the Bamburgh) was large, bright and very comfortable. There’s a great choice for breakfast and for dinner (with my gluten intolerance catered for brilliantly). The hotel is literally opposite the castle with stunning walks on the doorstep.

Leisure Partner

10/10

Exceptional

21 Mar 2025

Jan

Very welcoming and friendly service throughout.
Would definitely return for another stay.

10/10

Exceptional

27 Feb 2025

Elspeth

We have never stayed at the Cookie Jar before. Definately be coming back very soon

Business_and_leisure Partner

10/10

Exceptional

16 Jan 2025

Greg

Birthday Treat

Luxurious hotel with beautiful rooms. Bed was super comfortable and huge. Gorgeous immaculately clean bathroom with rainfall shower and free standing bath. Leigh was so welcoming, helpful and professional. The Bistro staff were also great. Lovely breakfast selection. Great location. Lots to do and see nearby.

Partner

8/10

Excellent

05 Jan 2025

Laura

Lovely hotel, gorgeous room, very friendly staff, shame the whole hotel isn’t dog friendly

Leisure Family

10/10

Exceptional

24 Dec 2024

Martin

Fabulous hotel, unique room, great service & food

We wanted a special overnight stay for our anniversary. The Cookie Jar fit the bill perfectly with the Chapel room. What a beautiful hotel and wonderful service. Handy for Alnwick Castle and town. Would recommend for any special stay.

Partner

10/10

Exceptional

21 Dec 2024

Cindy

Beautiful hotel

Beautiful hotel and room, in a great location to visit Alnwick town and Castle. Leigh and the staff couldn’t have been more welcoming. We didn’t have our evening meal at hotel (though definitely will do on our next visit!) however the breakfast was delicious with a great variety to choose from.

Partner

8/10

Excellent

04 Nov 2024

Anthony

Lovely hotel and very nice staff. Very conveniently located in the town and for visiting the castle.
We gave 4 stars for 2 reasons: 1) although they allow dogs in the rooms, they're not allowed in the breakfast room so they suggested we either left our dog in our room on her own (which we did and she barked continuously) or we breakfast separately - most places have a dog-friendly eating area; and 2) parking is quite a challenge.
Otherwise, a lovely stay.

Partner

10/10

Exceptional

03 Nov 2024

Stuart

We had the pleasure of staying at The Cookie Jar in Alnwick last night, and it was an absolute delight from start to finish! The hotel itself is stunning, blending charm and elegance beautifully. Every detail is carefully thought out, creating a warm and inviting atmosphere. The cleanliness was impeccable; every corner of the hotel felt immaculate, which made the experience even more enjoyable.

The staff were truly outstanding—so friendly, attentive, and genuinely dedicated to ensuring that our stay was perfect. They went above and beyond in every way, making us feel really welcomed and valued.

Overall, our time at The Cookie Jar was simply wonderful, and I can’t recommend it highly enough. If you’re looking for a gorgeous, well-kept place with amazing service, this is the place to come ❤️

Leisure Partner

10/10

Exceptional

23 Oct 2024

Emily

Lovely, friendly staff, beautifully decorated, delicious breakfast. Comfortable bed. All the lights flickered in our room periodically, but it’s an old building so I guess that adds to the charm!

Leisure Partner

10/10

Exceptional

30 Aug 2024

Louise

A very special place.

Absolutely wonderful weekend stay at the Cookie Jar. Nothing was too much trouble and would stay again anytime.
Also dined in the Bistro which was excellent.
Great location too.

Partner

10/10

Exceptional

12 Aug 2024

Kristen K

On our two week journey around Europe, this was by far our favorite!

Leisure Partner

10/10

Exceptional

04 Aug 2024

Gail

Fantastic, really special

Warm welcoming staff who went out of their way to ensure our stay was memorable
Amazing food made by a fab chef who clearly takes r
Pride
Special thanks to Leigh and Lynne who were just so lovely to us
Highly recommend The Cookie jar

Friends_and_family Family

10/10

Exceptional

01 Aug 2024

Lauren L R

The best hotel in Alnwick

Amazing place, beautifully appointed and staff couldn’t do enough for you. Well worth staying!

Partner

10/10

Exceptional

12 Jul 2024

Stewart

The former convent was an answer to our prayers!

Fabulous stay in a former convent no less! Individually decorated rooms and loads of extra touches to make your stay enjoyable. Excellent service and a wonderful breakfast (the restaurant also serves afternoon tea and dinner - we didn’t sample those but would guess they would also be lovely).

The hotel is very close to a pedestrian entrance to Alnwick Castle, so is a great base to explore the castle and gardens. Parking in Alnwick seems to be free everywhere, but take care as some is time limited.

Partner

10/10

Exceptional

25 May 2024

EILEEN

Delicious experience

Lovely aand wonderful hotelmet all expectations. good service and beautiful decor.

Partner

10/10

Exceptional

13 May 2024

Molly

The Cookie Jar Delight

The owner, Debbie, and her staff, Lynn, Lee, Celia, and Ellie were wonderful. They were extremely warm to my husband and myself, making our stay exceptional. The room was clean, spacious with an extremely comfortable bed. The bathroom with the two sinks and large shower was fantastic. Our breakfast every morning included fresh fruit, fancy yogurt, pastries, fresh juice, coffee, tea, and assortment of hot dishes including, if desired, kippers. Alnwick Castle was literally steps from the Cookie Jar. The town itself is delightful. I highly recommend this place.

fresh fruit, yogurt, pastries,

Partner

10/10

Exceptional

27 Feb 2024

Christopher

The cookie jar is excellent. My wife and I throughly enjoyed our stay here!

Leisure Partner

8/10

Excellent

16 Feb 2024

Karen

The property was lovely, the room great ,apart from having to go out down to ground floor from second floor for milk, also a mat by room door would be useful, had to enter with dirty shoes. Also maybe a few more draws as some of the furniture not suitable for storage.

Leisure Partner

10/10

Exceptional

25 Jan 2024

Paul

From check in to breakfast we have been made most welcome by the friendly attentive staff. We were upgraded on arrival to the Holy Island room which is one of the nicest rooms we have stayed in. Will definitely look to come back possibly in the summer to enjoy the garden/ patio area.

Leisure Partner

10/10

Exceptional

05 Jan 2024

Robert

Lovely hotel with very friendly staff.

10/10

Exceptional

01 Jan 2024

Katherine

Stay here

Christmas tree in our room, fresh cookies everyday, lovely staff and an excellent location- stay here

Partner

10/10

Exceptional

28 Dec 2023

Marion

Excellent stay

What a beautiful hotel , the decor is done to a very high standard. Such a great find !!
It’s in a good location for walking distance to everything.
Breakfast was to a high standard!!

Partner

8/10

Excellent

27 Dec 2023

tim

Loved it

Excellent location lovely old building been kept in great condition and maintained well. decorations throughout are to a very high standard nice to see. Staff were excellent and treated us very well. Room was lovely with all the expected accessories and a wonderful walk in shower. Tv that had all the latest apps included. Would love to give it a 5* but feel the dog friendly bit should be explained in a bit more detail ie only allowed in your room not in any other room resulting in us having to have breakfast on own own.
Also great to see the existing sash windows been refurbished and working well but on a windy night like last night they rattled so much i ended up putting cardboard wedged in to stop them rattling, small sash window wedges would be handy to stop this . But loved the stay

Partner

10/10

Exceptional

15 Dec 2023

Kevin

Goswick

A very warm welcome, the staff were very attentive.

Partner

10/10

Exceptional

02 Dec 2023

Jake

Fantastic excellent quality service, room & food. Nothing seemed to be too much trouble, friendly & welcoming. Would definitely go back

Leisure Partner

10/10

Exceptional

23 Nov 2023

Robert

Very clean and comfortable, in a unique style.

Leisure Partner

8/10

Excellent

14 Nov 2023

David

Lovely decor with interesting, whimsical touches. Our room was large and comfortable, although we found it a bit airless unless the window was open. Breakfast was ok, although cooked items were disappointing. Staff were all very nice, and location is good.

Leisure Partner

10/10

Exceptional

12 Nov 2023

Tracey

Lovely hotel great location and staff very friendly and helpful.

Partner

10/10

Exceptional

19 Oct 2023

Earl

Cute and Comfy Place

What a great place to stay. Had an amazing breakfast included with our room. Right across the street from the castle. You even get free cookies in your room when you arrive. Great touch.

Partner

8/10

Excellent

01 Sep 2023

Simon

Good location, a bit expensive

Check in was friendly and efficient. Our room was quite small with a small en-suite shower room. The shower worked well. The room was a little stuffy as the window was restricted to a small opening.
The service in the onsite Brasserie was friendly but the service was too fast, almost no gap between the starter and the main. The food itself was OK, the duck was over cooked but under rendered and lacking sauce. The pork was also missing a sauce and the veg wasn't properly drained.
Breakfast was good
The location is perfect for visiting the castle and gardens

Partner

10/10

Exceptional

11 Aug 2023

James

Located right by the town and the castle with friendly staff and good food

Leisure Partner

10/10

Exceptional

07 Aug 2023

John

Simply superb.

It would be extremely difficult to find a better hotel than this anywhere or at any price. The rooms are fantastic as are all the public areas. The food is superb and the location is right in the centre of Alnwick by the entrance to the castle. Lastly the staff. Well, excellent doesn’t cover it. Without exception they were brilliant, friendly and helpful. It is not often you get a hug from hotel staff when leaving!

Partner

10/10

Exceptional

06 Aug 2023

Patricia

Absolutely stunning property, exceptionally clean, fabulous bistro, wonderful staff, thank you.

Leisure Partner

10/10

Exceptional

01 Jul 2023

jim

Attention to detail

Fantastic - great attention to detail and best food in the area

Partner

10/10

Exceptional

12 Jun 2023

William

Individual styled rooms. Very friendly and helpful staff. Nothing to dislike.

Leisure Partner

10/10

Exceptional

01 Jun 2023

Nick

Lovely hotel, staff helpful and friendly and the breakfast was really nice.

Partner

10/10

Exceptional

24 May 2023

Paul

Excellent premises and staff. Very friendly. 5 star breakfast.

Leisure Partner

10/10

Exceptional

22 May 2023

Andrew

Faultless!

Leisure Partner

10/10

Exceptional

11 May 2023

Suzanne

Perfect stay

This was our second time at The Cookie Jar and I think we grew even fonder of it than last time. It is just a very special place to stay, with incredibly attentive, confident staff and every detail thought through. This is a gem in a beautiful, historic town - not to be missed!

Partner

10/10

Exceptional

03 May 2023

Allison

Delightful!

One of Alnwick’s best kept secrets, what a gem!
Gorgeous boutique hotel with beautiful touches and outstanding staff. Food is stunning and the friendly relaxed atmosphere is perfect. We stayed for our wedding anniversary and it was such a treat. Cocktails were excellent too.

Partner

8/10

Excellent

30 Apr 2023

Lillian

The staff were very friendly and very competent at their work.

Leisure Partner

8/10

Excellent

26 Mar 2023

Janice

Choices on the menu for evening meal could have been better, steak and lamb had been removed from last menu and we were a bit disappointed I had the chicken and lentils and it had very little flavour. The staff were very good and the Cookie Jar Alnwick is a lovely hotel just tweak the menu a bit please.

Partner

10/10

Exceptional

20 Feb 2023

Hayley

Had an amazing stay here this weekend. It was the attention to detail for us. The fresh milk for tea and coffee and proper mugs! The fresh cookies, the toiletries! The food in the bistro and those croissants. Staff were amazing also. What a gem of a hotel!

Leisure Partner

10/10

Exceptional

12 Dec 2022

Thomas

Great stay with friendly service.

Friends_and_family Family

10/10

Exceptional

29 Nov 2022

FRANK

Beautiful Northumberland Hotel