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Classic Lodges - The White Swan

Northumberland · United Kingdom

Bondgate WithinView location

8.0/10Excellent556 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort7.6/107.6
Condition7.4/107.4
Location9.2/109.2
Neighborhood9.2/109.2
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Classic Lodges - The White Swan

A stay at Classic Lodges - The White Swan places you in the heart of Alnwick, within a 10-minute walk of Alnwick Castle and Alnwick Garden. This hotel is 13. 7 mi (22 km) from Chillingham Castle and 18. 1 mi (29. 2 km) from Northumberland National Park.

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and wedding services. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Grab dinner at The Olympic Suite, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge.

To-go breakfasts are available daily from 7 AM to 9:30 AM for a fee. Stay in one of 56 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

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Conveniences include phones, as well as laptop-compatible safes and desks.

Classic Lodges - The White Swan is centrally located in Alnwick, a 3-minute walk from Alnwick Playhouse and 5 minutes by foot from Alnwick Castle. This hotel is 0.2 mi (0.3 km) from Alnwick Garden and 0.3 mi (0.6 km) from Barter Books.

Stay in one of 56 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.

This hotel has 2 meeting rooms available for events. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for to-go breakfast: approximately GBP 15.95 per person
    • Pet fee: GBP 10.00 per pet, per day
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: GBP 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Alnwick Playhouse 0.3 km / 0.2 mi
Alnwick Castle 0.4 km / 0.3 mi
Bailiffgate Museum 0.5 km / 0.3 mi
Barter Books 0.6 km / 0.3 mi
Northumberland Fusiliers Museum 0.7 km / 0.4 mi
Lilidorei at The Alnwick Garden 0.8 km / 0.5 mi
Hulne Park 1.1 km / 0.7 mi
Willowburn Sports and Leisure Centre 1.8 km / 1.1 mi
Aln Valley Railway 2.7 km / 1.7 mi
Alnwick Garden 0.3 km / 0.2 mi
Northumberland Coast 6.2 km / 3.8 mi
Alnmouth Village Golf Club 7.7 km / 4.8 mi
Edlingham Castle 9.4 km / 5.8 mi
Howick Hall 9.9 km / 6.1 mi
Warkworth Castle 11.6 km / 7.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 56
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Garden
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
Show 4 more facilities & services
  • Bar
  • Restaurant
  • Meeting room
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM CAPACITY 4FAMILY ROOM • CAPACITY 4 • 5 m²FAM.C4

    Photos are not available for this room type.

    Classic Lodges - The White Swan

    FAMILY ROOM CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Room type
    FAMILY ROOM
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C4

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 60 m²DBL.EJ

    Photos are not available for this room type.

    Classic Lodges - The White Swan

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Classic Lodges - The White Swan

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE KING BEDDouble or Twin • EXECUTIVE KING BEDDBT.EJ-KG

    Photos are not available for this room type.

    Classic Lodges - The White Swan

    Double or Twin EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC ONE BEDROOMDOUBLE • CLASSIC ONE BEDROOMDBL.AS-B1

    Photos are not available for this room type.

    Classic Lodges - The White Swan

    DOUBLE CLASSIC ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVE • 18 m²TWN.EJ

    Photos are not available for this room type.

    Classic Lodges - The White Swan

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 19 m²SUI.ST-1

    Photos are not available for this room type.

    Classic Lodges - The White Swan

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    Classic Lodges - The White Swan

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 18 m²SUI.ST

    Photos are not available for this room type.

    Classic Lodges - The White Swan

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 18 m²SUI.ST-2

    Photos are not available for this room type.

    Classic Lodges - The White Swan

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSIC • 60 m²DBL.AS

    Photos are not available for this room type.

    Classic Lodges - The White Swan

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSIC ONE BEDROOMTWIN • CLASSIC ONE BEDROOMTWN.AS-B1

    Photos are not available for this room type.

    Classic Lodges - The White Swan

    TWIN CLASSIC ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CAPACITY 3FAMILY ROOM • CAPACITY 3FAM.C3

    Photos are not available for this room type.

    Classic Lodges - The White Swan

    FAMILY ROOM CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Room type
    FAMILY ROOM
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C3

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 18 m²TWN.AS

    Photos are not available for this room type.

    Classic Lodges - The White Swan

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Classic Lodges - The White Swan

8.0
Excellent
556 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
7.6 /10
Condition
7.4 /10
Location
9.2 /10
Neighborhood
9.2 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Lauren
This was a pretty hotel in the heart of Alnwick. I could park my car in the back and walk through town. It was very close to Alnwick Castle, shops and various restaurants. The staff was friendly, breakfast was included and they had plenty of hot and cold options. Plus you sit in the beautiful dining room of the RMS Olympic, sister ship of the Titanic. They also had nice lounge options to sit and relax and a bar for drinks and more casual dining. The bed was comfortable, room was spacious, shower had great water pressure. I really enjoyed my stay here.
8/10
Excellent
03 Aug 2026
Katherine
Nice hotel, very well situated for getting around Alnwick. Helpful friendly staff
10/10
Exceptional
03 Aug 2026
Paul
Stayed 4 nights, bed and breakfast with the wife.
The hotel is lovely with modern and traditional features, the dining room in particular is stunning
The staff were all very happy, helpful and gard working.
The breakfast was of a good quality every morning
Free parking very close if you cant get i to the hotels car park (there are 2 free car parks you can stay in for 24 hrs, we flip flopped between the 2)
Would stay again.
8/10
Excellent
30 Jul 2026
Marilyn
Only used the hotel for bed and breakfast. The room and bed were clean and comfortable. The dining room was impressive and had some history attached to it. The service was responsive at breakfast and kindness and understanding shown to a nervous 6 year old. The free public parking at the rear of the hotel worked well and the proximity to the town and castle and gardens.
6/10
Pleasant
20 Jul 2026
Michelle
The breakfast was excellent, plenty of choice & you just helped yourself. The dining room was large, open plan & well decorated. The room was a good size & clean, lots of extras such as tea/coffee,biscuits & toiletries for guest use. The staff were friendly & helpful.
Unfortunately our room faced the road in front of the hotel & we didn't get a good night's sleep due to boy racers tearing back & forth up the road into the early hours. In addition to this there were groups of lads & lasses wandering up & down the main street shouting, swearing etc probably after they had been to the local pubs in the square - this went on until 2:00 to 2:30 AM. Loud noise & a good night's sleep don't mix, we stayed here last year & mentioned it to the staff who couldn't really do much about the noise outside the hotel as they were not other guests making the noise, so I did not bother to complain this time. We were only staying overnight as a stopover on our way home from a week in Scotland & it was a Saturday night so you expect some noise but it has put us off staying there again & it is only right that I give a fair assessment of our stay.
Partner
8/10
Excellent
05 Jul 2026
Nigel
Rooms need desperately up dating in outside block
Not very convenient to have to go outside building to your rooms
Hotel it’s self is lovely and staff excellent
Friends_and_family Friends
4/10
Poor
04 Jul 2026
Bronach
There was mould and terrible condensation trapped in between the windows - evidence provided to Expedia for this
Partner
6/10
Pleasant
21 Jun 2026
Michael
The hotel needs some work to elevate it to beyond 3 star status. The windows need replacing as the road noise from the front rooms is very loud. The evening meal was very good and the staff were friendly and helpful. Breakfast was just ok, but get there early before the self service becomes scarce. The bathroom tiles and grouting need work and some of the baths have been patched up poorly.
Partner
4/10
Poor
19 Jun 2026
Alan
Oh dear. Where to start? The whole edifice needs to be torn down & rebuilt. There are so many issues with this hotel, due to its great age, that the management have smoothed over for decades. Uneven flooring in the rooms, cracked hand basins in the bathrooms, poor quality beds, worn out linen, single glazing everywhere, condensation in the rooms. I understand that due to the age of the building a lift cannot be installed.
Also there are notices all around the public areas advising guests that a gratuity will be added to your bill on checkout, but no mention of the %! When I asked the receptionist what the rate was she was unsure! Surety we should be entitled to know what we are to be charged? You can opt out of this payment, which I did as the could not tell me how much I would be expected to pay.
For guests with mobility difficulties I would avoid this hotel. As I referenced, there is no lift but plenty of steps, to request a room on the ground floor involved a trek outside across an uneven gravel path to annex at the back of hotel.
On the plus side, the staff do a great job with very little. The breakfast is wonderful. The bar could be better stocked with more variety.
Partner
10/10
Exceptional
14 Jun 2026
Douglas
Breakfast was excellent.
No single malt whisky in the bar
8/10
Excellent
14 Jun 2026
william
Good enough for the price. I came to see the Olympic room, which is furnished with panelling, windows and other artifacts from Titanic's sister ship. Breakfast was excellent. The staff were very helpful arranging a taxi when Uber fell through.
Self
8/10
Excellent
13 Jun 2026
Beryl
————————————————————————-
Self
8/10
Excellent
09 Jun 2026
Carole
I find stairs very difficult and we were on the third floor. NOT much fun. as most of the other visitors were as old is not older than me I guess i was not the only one. They were unable to offer a change of room as they said they were full. However we never saw another soul on the corridor we were in and linen outside the door of two rooms remained there for the whole of our stay, we don't think we had any neighbours! It can't be easy in a listed building that cannot have lifts. the walk in showe was wonderful

The staff looked after us very well and despite the large numbers of dinner guests the food was very good. great menu choice and hot. I needed ice for my Champagne picnic and they gave me lots without question. we would, without question, stay again.
Friends
8/10
Excellent
23 May 2026
Brian
Breakfast was excellent
Rooms very clean and spacious
I would recommend this hotel
Partner
8/10
Excellent
20 May 2026
Agnes
Great location in centre of town. Lovely atmosphere and all staff very friendly and helpful. Bedrooms /bathrooms a little dated but spotlessly clean and bedding/towels of good quality. Would certainly stay again.
Partner
10/10
Exceptional
17 May 2026
Bob
Alnwick is navigable on foot, and The White Swan was centrally located. Breakfast was cheerfully presented and the staff went out of their way to help me make a connection at the Almouth rail station two miles away.
Self
10/10
Exceptional
12 May 2026
KERRY
Lovely stay
Friends
10/10
Exceptional
09 May 2026
Gabrielle
Beautiful hotel and the Olympic suite is just an amazing part of history. The hotel needs to promote this more! Ideal location, very friendly staff, great food as well.
Partner
10/10
Exceptional
06 May 2026
Richard
Always try and stay here
Self
10/10
Exceptional
06 May 2026
Richard
My favourite location in this area
Partner
10/10
Exceptional
04 May 2026
Mark
Another great stay at the White Swan, Staff were all friendly and helpful. Having breakfast in the Olympic Room (from the Titanic's sister ship) is always a treat.
Partner
10/10
Exceptional
04 May 2026
Nicola
Great location. Very old building so lots of character and wonky floors. Great value for money.
Friends
10/10
Exceptional
03 May 2026
Andrea
Clean room, excellent helpful staff. Evening meal was really nice. Had a issue with the bath flooding the lounge area below however a plumber was quickly brought in.
So sorry for the damage that was caused 😞
Partner
10/10
Exceptional
01 May 2026
Martin
No negative points
One overnight stay
Excellent food in Harry’s Bar
Partner
10/10
Exceptional
01 May 2026
Antony
We had an excellent stay for one night. Lisa receptionist was super helpful. Breakfast was very good. Highly recommend A*****
Partner
8/10
Excellent
25 Apr 2026
Nicola
Lovely Hotel .. Wonderful Staff … close to everything you need in Alnwick.. I will return good value for money
Partner
8/10
Excellent
23 Apr 2026
Sue
Classic room bed could do with a topper. Pillows very soft. Didnt feel extractor fan working properly. Had a lot of difficulty shutting the window. Shower pressure not the best bit nice to have a decent sized walk in. Walls between rooms very thin. Generally everything was clean. Nice biscuits. Checkin out was great. Easy parking. Would have liked plug sockets next to the bed rather than behind
Loved the lions book shop on site.
Olympic room for breakfast was stunning but very cold first thing. Breakfast decent quality but not enough choice from a continental perspective. Juices not great quality . Black pudding nice touch but no hash browns/fried potatoes. Mushrooms cooked well.
Partner
10/10
Exceptional
19 Apr 2026
James
Great hotel very handy for the Playhouse theatre as just a short walk away!
Staff all very friendly and helpful.
Spacious room with lots of extras i.e tissues , and ample teas and coffees and biscuits which seem to have disappeared from the bigger chain hotels
Breakfast plenty of choice including the hot foods,
Will definitely stay again
Partner
8/10
Excellent
11 Apr 2026
Lydia
Lovely, friendly staff and a beautiful restaurant. Fab little car park at the back, which is very handy. The only thing which might stop us staying again is the bed: it was really springy, old and uncomfortable, so neither of us slept well.
Partner
8/10
Excellent
07 Apr 2026
Richard
This is a pleasant hotel located right in the centre of Alnwick, within easy walking distance of the shops, market, castle, and gardens. The building is a former coaching inn and, considering its age, is in very good condition.
We stayed for four nights on a bed‑and‑breakfast basis in an executive double room. Parking is convenient and located at the rear of the hotel. Check‑in was quick and straightforward.
Our room was spacious and airy, with a comfortable king‑size bed. The bathroom was modern and well maintained. The room was quiet, and we both slept well throughout our stay.
Breakfast was acceptable, although we would have preferred freshly cooked hot food rather than the buffet‑style option provided. We ate dinner in the hotel once; the food was fine, but there are better dining options available locally in the town.
Overall, the staff were friendly, pleasant, and helpful, and our stay was comfortable.
Partner
10/10
Exceptional
07 Apr 2026
David
Loved my stay in this adorable town. Lots of little shops nearby and the staff here are very friendly and accommodating!!
Self
10/10
Exceptional
02 Apr 2026
John
Very enjoyable stay. Comfortable room, good choice at breakfast and friendly, helpful staff, especially Georgia. Minor quibble, wine was quite expensive.
Self
10/10
Exceptional
17 Mar 2026
Sandra
Everywhere was convenient the room was clean breakfast was nice
8/10
Excellent
04 Mar 2026
Jacqueline Mary
Parking very easy. Room clean. Stairs slightly problematic.
Friends_and_family Friends
10/10
Exceptional
24 Feb 2026
Kevin
The room was clean and warm . Beds were very comfortable.
Partner
8/10
Excellent
22 Feb 2026
Rebecca
We had a pleasant stay. Staff were friendly, polite and helpful.
The room was clean and the the breakfast, hearty. Thank you!
Family
10/10
Exceptional
21 Jan 2026
john
Everything,our original room was up a few flight of stairs which my wife was struggling with,reception swapped rooms,nothing was a problem for them,very helpful.
Partner
8/10
Excellent
30 Dec 2025
Alan
Very nice room with a bath in the bathroom every day friendly staff, great breakfast and very central. Great room rate and close to some nice pubs and restaurants.
2/10
Poor
25 Dec 2025
Lucy
I came home covered in bed bug bites.
Friends_and_family Family
10/10
Exceptional
18 Dec 2025
Marian
Very clean room, staff very polite and courteous. Olympic dining room magnificent!
Partner
6/10
Pleasant
07 Dec 2025
Erika
A mixed review - great location and lovely staff. Arrived to a twin room rather than a double as booked but reception got this sorted very quickly. There was a Christmas party so we were not able to have dinner in the hotel Olympia suite which was part of the reason we booked the hotel so disappointing. We were also not able to have breakfast at the time we wanted due to the large party only giving the options of 8:30am or 10am which was a shame. The room itself was nice, very basic but was fine for one night. The bathroom was basic however the bath and shower were not clean thankfully only there for one night so avoided having a shower due to the cleanliness issue. Duvet was very heavy meaning it was very hot overnight so neither of us had a good night sleep. Such a shame about the negatives as it was such a good location and the staff were very pleasant
Partner
10/10
Exceptional
07 Dec 2025
Jack
Friendly, attentive, and great value for money.
Partner
8/10
Excellent
25 Nov 2025
Sharon
Room was huge, good facilities. Breakfast was buffet on 2 out of 3 mornings so only alternative to full English on 1 morning.
Partner
8/10
Excellent
24 Nov 2025
Stephanie
The breakfast I had was in the Olympic restaurant. It was an amazing room to be in, so full of history. The staff were very friendly and efficient and my meal was delicious.
10/10
Exceptional
23 Nov 2025
Peter
Good customer service
Partner
10/10
Exceptional
12 Nov 2025
Mark
Another lovely stay at the White Swan. Staff were friendly and helpful. The room was clean and comfortable. Breakfast was very good in the Olympic room which is a remarkable venue from the Titanic's sister ship.
Partner
6/10
Pleasant
09 Nov 2025
Bethany
The room was old and a bit dated. Clean but with old stains in the sink and mismatched devans etc. The room was quiet and the bed comfy. The bathroom was very small but functional. There should be a warning sign over the hot water tap as it was actually scalding hot. Breakfast was fine but the cooked selection cold and the eggs rubbery.
Partner
8/10
Excellent
27 Oct 2025
Colin Dunster
We were in room 7 which was in the adjacent wing of the Hotel. Unfortunately we were unable to park in the Hotel's car park as it was full, but managed to park in the free car park located behind the hotel.
Partner
10/10
Exceptional
24 Oct 2025
Simon
Staff very friendly. Stunning dining room. Bedroom all facilities good standard. Great location on High Street and free parking.
Leisure Family
6/10
Pleasant
19 Oct 2025
Darren
Had a good weekend at the white swan.
Room was clean ,parking was easy .
Staff were helpful and friendly .
We will return again .
Darren
Leisure Partner
6/10
Pleasant
18 Oct 2025
Joan
Room was clean enough. Shower was ok. Shower curtain had stain on it though, ugggh😕🚿. Would have preferred separate shower cubicle. Mother in laws room appeared to have a faulty radiator. Pretty basic room with no stand out features. It was ok for the price.
Friends_and_family Family
8/10
Excellent
14 Oct 2025
Dianne
Plenty of healthy options at breakfast. Clean room but the bathroom needs an overhaul as do room furnshings. Very friendly staff, very efficient
Leisure Partner
6/10
Pleasant
12 Oct 2025
Peter
Very limited parking on site behind hotel. Alternative disc parking, car park C. Public areas presentable. Room 107 very tired.
Partner
10/10
Exceptional
06 Oct 2025
Mark
It was very good as usual. We have been there many times and it is good value for money as well with a nice breakfast which is personalised.
Partner
10/10
Exceptional
01 Oct 2025
Christine
Thanks so much for having us! Great location, close to all amenities including laundromat which was around the corner, shops and restaurants.

Great place to stay, huge breakfast options. Thanks having us!
Leisure Friends
8/10
Excellent
30 Sep 2025
gavin
Nice clean and quiet hotel
8/10
Excellent
24 Sep 2025
Stephen

Excellent stay, great staff, super ambience

Staff - really friendly and helpful.
Breakfast - first class, beautifully served in fantastic and well maintained surroundings.
Parking - just fine.
Trivial minor problems which doubtless would have been fixed if we'd stayed more than one night - door lock floppy, one bedside light not working as hadn't been plugged in under the (immovable) bed, which was, incidentally, extremely comfortable.
The dining room, with related photos in the corridors, was truly memorable.
Partner
8/10
Excellent
24 Sep 2025
Gloria
We had to request a room change for accessibility, which was no problem. The restaurant is beautiful.
8/10
Excellent
21 Sep 2025
Elizabeth
Meals expensive for their quality !!
Leisure Friends
6/10
Pleasant
18 Sep 2025
Martin

Motorcycle Tourists - Northumberland 250

On arrival, the reception staff could not have been more helpful, having kept suitable parking reserved for our expensive motorcycles.
Booking in was warm, friendly and efficient.
The hotel was cold. We wore our Coats in the dining room for evening meal and breakfast.
My mattress had a sink in the middle and bowed to the middle. I didn't sleep well - which is why we were there, to sleep. 5 of us wee on a motorcycle touring holiday and we needed good sleep in order to ride the following day.
The bathroom had a musty smell from under neath the floor.
The staff were great, gentle, good humoured and very customer focussed.
The public area were very well decorated, were clean and spacious.
Friends_and_family Friends
6/10
Pleasant
20 Aug 2025
Robert
The restaurant is hardly fine dining
Leisure Partner
8/10
Excellent
17 Aug 2025
Brendan
Small attic room, hot with little airflow, needed a fan. Room and bathroom good sizes, overlooking the front high street so some noise overnight. Free parking onsite and in two public car parks at the rear of the hotel. Breakfast in the Olympic suite was good and plentiful in a very grand setting!!
Leisure Family
10/10
Exceptional
07 Aug 2025
Linda

1st class all the way

We stayed for our Anniversary trip and I booked the Olympic suite restaurant and wasn’t disappointed, fabulous food, wonderful attentive staff who couldn’t do enough for us , room was fantastic comfortable beds and pillows , bed was enormous, we had a bath and shower and tea making facilities, everything was within walking distance, lovely few days would certainly go back and a great choice , my only negative was parking which can spoil your experience and made arrival for us very stressful
Partner
6/10
Pleasant
02 Aug 2025
Jonathan

Past its prime

Hotel was pleasant but needs a lot of investment - tatty rooms and paint peeling off staircase etc. Could be really good if it was uograded
Friends_and_family Family
6/10
Pleasant
01 Aug 2025
Vince

No assistance with luggage as no elevators

The restaurant was great; however as seniors we were expected to carry our luggage up three flights of stairs as no elevators......shock no bus boy tor luggage assistance!! terrible
Partner
6/10
Pleasant
30 Jul 2025
Verified traveler

Overpriced.

All the staff were lovely but the room was unremarkable, dated and worn looking. I’d consider it greatly overpriced. The cooked breakfast was very limited for a vegetarian. I had only beans, mushrooms and tomato because all other options were meat! Good location in the town centre though.
Self
8/10
Excellent
27 Jul 2025
Michelle
Very friendly, helpful staff, good size room and an excellent breakfast. Our room was at the front of the hotel & there was a lot of noise late at night/early hours of the morning, we appreciate it was a Saturday but when you are travelling you do need a good night's sleep - not the hotels fault but it did affect our stay.
Leisure Partner
10/10
Exceptional
26 Jul 2025
Lesley
Nice large room, comfortable bed
Leisure Partner
8/10
Excellent
16 Jul 2025
Nicola

A good enough stay

We stayed here en-route back from Scotland to Essex, primarily because we knew the S.S. Olympic First Class Lounge was here & we would be having breakfast in there! A unique experience it was. Good breakfast, too.

The room itself was on the first floor & overlooked shops/pubs. Was a bit noisy with traffic up to a certain time & we heard a commotion coming from outside a pub. No air conditioning - we were there in a heatwave. Small double bed. It was OK, but nothing special.

Alnwick itself is a lovely market town.
Partner
6/10
Pleasant
10 Jul 2025
Chris

Shabby

This place has got shabby, won’t go back.
Partner
6/10
Pleasant
01 Jul 2025
Lynn
The quality of the breakfast wasn't great
Leisure Partner
10/10
Exceptional
26 Jun 2025
Peter
Grand old building , room clean and tidy , excellent night’s sleep . Breakfast good loved the timed sit down . Significant problem in that to ensure right mix of tables, all through the meal tables were being dismantled rolled out to a storage room and others replaced and set . A bit like breakfast whilst refurbishment on going .
Leisure Family
8/10
Excellent
14 Jun 2025
Nerys
Really nice welcome at check in. Room was spacious, clean and comfortable. Staff and service in the bar, casual dining and at breakfast were all good. Lovely food in the casual dining area. The only things we could fault were a loose toilet seat and the flush was difficult to use. The bathroom window didn’t open so everything in there was wet with steam the whole time
Leisure Partner
6/10
Pleasant
08 Jun 2025
Stephen
Great location and lovely staff. Rooms comfortable and clean but dated. Bathroom lacking. Breakfast cold and disappointing
Leisure Family
6/10
Pleasant
04 Jun 2025
Linda
Reception staff were lovely but this hotel has definitely seen better days and was quite over priced.
Friends_and_family Family
8/10
Excellent
28 May 2025
Michelle
Lovely old hotel with beautiful dining room
Leisure Partner
8/10
Excellent
15 May 2025
Graham
Staff very helpful. Lounge area very nicely decorated.Overall an impressive interior with great dining hall. Unfortunately menu didn't reflect the quality of the building.Food fairly pedestrian. At breakfast no indication that fish( ie haddock smoked salmon ) available other than the usual English breakfast.Would have been good to have this choice at the start!!
Leisure
6/10
Pleasant
13 May 2025
Lana
Served the purpose. But I would not book there a second time. Mold on the window seals and no lift.
Leisure Family
8/10
Excellent
09 May 2025
Mark

Step back in time with a titanic dining experience

Nice hotel in good location. Superb dining room with the famous historic panelling making it feel very special. Staff were really helpful and friendly. Room was fine and showed some signs of needed a refurb but didn’t detract from our stay. Set menu was a little limiting but good.
Partner
8/10
Excellent
21 Apr 2025
Vanessa
The staff at the hotel were really friendly and worked very hard
The bedroom needed so care.
8/10
Excellent
21 Apr 2025
Sorrel
Comfy bed..
Soap dispenser in bathroom too high for children
Friends_and_family Family
4/10
Poor
14 Apr 2025
Paul
The hotel is well placed in the middle of Alnwick. However when we entered our room it was 'tired' . The double bed had passed it's sell by date and was extremely lump. The double duvet was within a super king sized duvet cover and wasn't as warm as we had hoped. The vanity table where the kettle stood has had a lot of water damage and the TV was set on a chest of drawers right in front of the mirror. The bathroom floor was not good with a lot of dirt and hair that was not ours, so we cleaned that with some damp toilet paper. Anyone staying in room 126 will notice immediately that the bottom of the bath was rusty and the shower control very stiff. We each had a shower on arrival as we were at a reception at Alnwick Gardens and after my wife had a shower the folllowing morning the soap dispenser had run out. We really should have stayed at the Premier Inn out of town!!! Breakfast was all cooked on heater trays and all that was out was apparently all there was and it had sat there some time. No staff on duty when we left to discuss issues with so left key at reception. A poor experience which will not be repeated.
Leisure Partner
6/10
Pleasant
03 Apr 2025
Angela

Disappointing

Communal areas were very good but our room was in desperate need of updating. Stains on the ceiling and paper patched up on ceiling.
Hidden charges if you eat or drink in the hotel which should be pointed out when paying for drinks or food.
Hotel is in a perfect location for exploring the area around.
Partner
8/10
Excellent
21 Mar 2025
Andrea
The dining room decor was amazing taken from the ship Olympic. Linen tablecloths changed after every meal. The staff were friendly and super efficient and the food was excellent.
The bedroom decor was tired and room servicing was below par, water glasses not cleaned.
The bar staff were not always available and when we went for a nightcap after the theatre the bar was shut at just 10pm
Leisure Partner
10/10
Exceptional
07 Mar 2025
Kathryn
Absolutely would stay again !
Leisure Partner
10/10
Exceptional
27 Feb 2025
Ross
Very nice stay, lovely room and amenities. Overall excellent hotel.
Leisure Family
10/10
Exceptional
25 Feb 2025
Patrick
Loved it’s historic character
Leisure Partner
10/10
Exceptional
23 Feb 2025
Peter

had a lovely time at the White Swan

the stay was great, all the staff were very nice and the breakfast was wonderful, thanks to all the staff.
Partner
8/10
Excellent
21 Feb 2025
Gillian
An old property which can look a bit tired in places but has some lovely features such as the Olympic Suite dining room.
Breakfast on our first morning was waiter service with an excellent choice. I had the oak smoked haddock with poached eggs which was an excellent choice.
Second morning was a different experience with no menu and a hot buffet with poor choice and cold plates.
Our bedroom was comfortable and spacious with plentiful tea and coffee facilities and lovely fluffy towels.
Pleasant staff throughout the hotel.
Our room 121, was a long walk from reception and there was no lift so would have been unsuitable fore some
All in all we considered the hotel to be good value for money and would stay there again if in the area ☺️
Leisure Partner
10/10
Exceptional
18 Feb 2025
Neil
Only a one night stop. But staff very helpful and friendly.
Business_and_leisure Family
8/10
Excellent
09 Feb 2025
helen
Booked tickets at playhouse and white swan was so convenient
Leisure
10/10
Exceptional
30 Jan 2025
Raymond
A very comfortable hotel with friendly staff and a historic dining room.
Leisure Family
10/10
Exceptional
29 Jan 2025
Anthony
Easy check in friendly comfy room grest shower good breakfast.
8/10
Excellent
26 Jan 2025
Glenn

Excellent Stay 🌟🌟🌟🌟🌟

Excellent stay nice hotel and room the room was a little cold on night popped down reception they give us a plug in heater 🌟🌟🌟🌟🌟
Partner
8/10
Excellent
30 Dec 2024
Andrew
Town centre location and Hardy's bar
Leisure
10/10
Exceptional
24 Dec 2024
Richard

Central Town location

Just love staying here when rooms are available.
Unique dining room alone is worth the visit.
All staff are friendly
Self
10/10
Exceptional
21 Dec 2024
Ian
Comfortable hotel in centre of Alnwick with on site parking.
Partner
8/10
Excellent
19 Dec 2024
Kevin
A step back in time in many ways, but lovely place to stay. Staff are great and the food lovely.
Business Self
10/10
Exceptional
15 Dec 2024
Janice
Stayed 2night was lovely the domestic staff have very high standard and the place was very clean the bar staff and breakfast staff very pleasant and friendly as was the receptionist looking forward to staying again thank you
Leisure Partner
8/10
Excellent
11 Dec 2024
Peter
Very nice hotel
Business

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Classic Lodges - The White Swan
Bondgate Within, Alnwick, United Kingdom

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Classic Lodges - The White Swan

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