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The Tower At Turning Stone Resort Casino

Rome - NY · United States

5218 Patrick RoadView location

9.4/10Excellent183 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.8/109.8
Condition9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Tower At Turning Stone Resort Casino

With a stay at The Tower at Turning Stone Resort Casino in Verona (Turning Stone), you'll be steps from Turning Stone Casino and Turning Stone Event Center. This casino hotel is 2 mi (3. 2 km) from Verona Health Center and 3. 3 mi (5.

4 km) from Cross Island Chapel. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a casino and an indoor pool.

Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Verona?

This hotel has 100000 square feet (9290 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Read more about this hotelShow less

Grab a bite at 7 Kitchens, one of the hotel's 20 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 8 bars/lounges.

Cooked-to-order breakfasts are available daily from 4:00 AM to 1:00 PM for a fee. Stay in one of 285 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with showers are provided.

Conveniences include phones, as well as safes and a turndown service.

With a stay at The Tower at Turning Stone Resort Casino in Verona (Turning Stone), you'll be steps from Turning Stone Casino and Turning Stone Event Center. This casino hotel is 2 mi (3.2 km) from Verona Health Center and 3.3 mi (5.4 km) from Cross Island Chapel.

Stay in one of 285 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and a turndown service.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Verona? This hotel has 100000 square feet (9290 square meters) of space consisting of a conference center and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
    • Airport shuttle fee: USD 125 per person (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Turning Stone Event Center 0.1 km / 0.1 mi
Turning Stone Casino 0.4 km / 0.2 mi
Verona Health Center 3.2 km / 2 mi
Cross Island Chapel 5.4 km / 3.3 mi
Oneida Community Mansion House 7.4 km / 4.6 mi
Oneida Health Hospital 8.1 km / 5 mi
Atunyote 9.7 km / 6 mi
Old Erie Canal Historic State Park 10.1 km / 6.3 mi
Utica Rome Speedway 11 km / 6.8 mi
Vernon Downs Casino 11.6 km / 7.2 mi
Shako:wi Cultural Center 11.7 km / 7.3 mi
Erie Canal 14.8 km / 9.2 mi
Verona Beach State Park 14.8 km / 9.2 mi
Whisper Wind Equestrian Center 15.5 km / 9.6 mi
Oxbow Falls Park 17.5 km / 10.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 285
  • hotel
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Laundry service
  • Bellboy service
  • Lift access
  • Newspaper stand
  • Shop
  • Conference room
  • Meeting room
Show 8 more facilities & services
  • Business centre
  • Indoor freshwater pool: 1
  • Casino
  • Sauna
  • Spa treatments
  • Hairdressing salon
  • Breakfast
  • Golf
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Tower At Turning Stone Resort Casino

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Tower At Turning Stone Resort Casino

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Tower At Turning Stone Resort Casino

9.4
Excellent
183 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.8 /10
Condition
9.6 /10
Amenities
9.4 /10
50 reviews shown
8/10
Excellent
13 Jul 2026
Corey
Room was clean
Beds were comfortable
Workers were helpful
Friends_and_family Friends
10/10
Exceptional
13 Jul 2026
Shannon
Nice pool and convenient location
Partner
10/10
Exceptional
09 Jul 2026
Edith
The staff at the resort was very friendly and helpful. If I had questions they answered them.
The Steak House food was good and their staff was nice. The whole experience was wonderful.
Partner
10/10
Exceptional
09 Jul 2026
Nicholas
👍
Partner
10/10
Exceptional
07 Jul 2026
Donna
We stayed in the new hotel and it was absolutely beautiful. Staff was extremely friendly.
Partner
10/10
Exceptional
05 Jul 2026
Heather
Great
10/10
Exceptional
29 Jun 2026
Lynn
Very helpful. Venue was very nice. Great choices for dinner ner with reservations.
Friends
10/10
Exceptional
17 Jun 2026
Joseph
Had a great stay in a nice room. Only drawback was no pool.
10/10
Exceptional
16 Jun 2026
Aran
Awesome experience in every possible way. I’ll be back. And soon.
Self
2/10
Poor
15 Jun 2026
Ghulam
Front desk told us there will refrigerator with tiny freezer but when we get in room there was only refrigerator and when we asked they said we don’t have refrigerator with tiny freezer on top also no microwave
Partner
10/10
Exceptional
14 Jun 2026
Derek
Was a great place food and golf and bars are all excellent
Friends
10/10
Exceptional
12 Jun 2026
Steve
Had trouble with noise and fighting next door. Staff responded accordingly.
Family
8/10
Excellent
11 Jun 2026
Araceli
I recently stayed at Turning Stone and overall had a good experience. The property is very large and offers plenty of amenities and things to do. One challenge was finding the front desk from the parking garage—it was a bit confusing to navigate at first and better signage would have been helpful.

During my stay, I also checked out the Ahsi Spa, which was a nice addition to the experience. Overall, the stay was pleasant, and the size of the resort provides a lot of options for guests to enjoy. Once I got oriented, everything went smoothly.
Partner
10/10
Exceptional
07 Jun 2026
Andrew
The room was nice and clean. The staff was very helpful. We had a great time on this stay.
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Jasper
-
Friends
10/10
Exceptional
06 Jun 2026
William
Everything about the property and staff was wonderful. If I have one negative thing to add is we didn't care for the bedding. The sheets weren't soft and the pillows were pretty much flat and uncomfortable with no support. Other than that the place was great. Albeit everything is very expensive.
10/10
Exceptional
02 Jun 2026
Katrina
Such a gorgeous hotel and accommodations. Stay, play, eat, drink and shop all in one place. The staff was very friendly and the room was absolutely gorgeous. We definitely will be going back and it is our new favorite place to unwind and enjoy our stay.
Partner
10/10
Exceptional
23 May 2026
maryna
Alll great and amazing as always!
Family
10/10
Exceptional
21 May 2026
Richard
One of the cleanest rooms I've stayed in for a long time. Nice bathroom and showers, great beds
10/10
Exceptional
15 May 2026
Terrence
Great stay! Food at the Tavern was outstanding!
10/10
Exceptional
13 May 2026
Emily
Hot tub was amazing
Friends_and_family Friends
2/10
Poor
11 May 2026
Richard
Drag racing in parking garage woke us at 2:00 a.m.!!!!

Sounds of engines revving and brakes screeching. A crowd was present cheering on the racing.

I called front desk and they said they had received several complaints and were dispatching security but it went on until 5 a.m.

The next morning there were tire marks all over the garage where our car was parked.

I do not have any words for this. Where was security? Why were the police not called? How was this allowed to happen while guests were sleeping? Why would they put the guests' cars at risk?

The front desk acknowledged this incident and said they would comp us a room for the future but we do not have any plans to return. We are presently waiting for hotels.com to contact property for a refund .

Partner
10/10
Exceptional
10 May 2026
Dontanus
Very clean room! Helpful staff and speedy service.
Friends
10/10
Exceptional
04 May 2026
Zorka
You don't need to leave property to find restaurants and other shops.
Friends_and_family Family
10/10
Exceptional
03 May 2026
Colin
Everything was great!
Partner
10/10
Exceptional
03 May 2026
Emily
Spa was amazing, room was very clean, spacious
Friends_and_family Friends
10/10
Exceptional
02 May 2026
Fred
Awesome
10/10
Exceptional
01 May 2026
Danielle
The view from our room was amazing. Everyone was very friendly and helpful during the check in and our process. We were celebrating my husband’s birthday and it was a great get a way.
8/10
Excellent
01 May 2026
Karanpreet
Nice gym and men’s locker. Clean rooms but minimalist. A bit noisy. Lots of wonderful places to eat. Beautiful golf courses around the property
Partner
4/10
Poor
29 Apr 2026
Tabatha
Yes
Family
10/10
Exceptional
27 Apr 2026
Kaeleigh
Great
Partner
4/10
Poor
26 Apr 2026
Michele
Arrived at 4pm, room wasn’t ready check in time was 3pm. Gave them my cell said they would text me when room is ready. 5:15 still hadn’t received a text went to the front desk and the room was ready! They didn’t know why I didn’t get a text. Was told there was nothing we could comp due to check in time can go to 5-5:30p. Received a text at 5:55 stating our room was ready! The Manger didn’t care.
Partner
10/10
Exceptional
13 Apr 2026
Mallory
EVERYTHING WAS PERFECT
Partner
10/10
Exceptional
12 Apr 2026
Anthony
Like being in a new hotel. Everything was working and room had a private safe ironing board. Iron and a refrigerator
Self
8/10
Excellent
11 Apr 2026
Daniel
Clean room.
10/10
Exceptional
05 Apr 2026
Philip
Great
Partner
8/10
Excellent
30 Mar 2026
Maaisa
Room was average and dated for the price point. I didn’t like that everything closed pretty early with the exception of 1 diner.
10/10
Exceptional
29 Mar 2026
Corina
Clean room staff was nice everywhere we went
Friends_and_family Friends
10/10
Exceptional
28 Mar 2026
Lenora L.
Rooms were very good. Great meal at steakhouse
10/10
Exceptional
28 Mar 2026
Adam
Beautiful room and a fun stay!
Friends_and_family Friends
10/10
Exceptional
23 Mar 2026
Denise
Love the friendliness of staff
Friends_and_family Family
10/10
Exceptional
20 Mar 2026
Melanie
Our stay was so great, that we booked it another night. We never had a failed trip at Turning Stone.

Our itinerary when we come is chill by the pool, play at the casino and just chill, and we get to do that. We come from Kahnawake QC, Canada to visit. We book every year when Syracuse Nationals come up in July!
10/10
Exceptional
14 Mar 2026
Anthony
The room was very clean and seemed very recently updated
8/10
Excellent
08 Mar 2026
rocco
checked in early and was not an issue room was ready. clean room, check in and check out were simple and fast
Friends_and_family Family
8/10
Excellent
02 Mar 2026
Ed
Great facility. All the staff was friendly and helpful. Room clean, great restaurants. Our only hiccup was the coffee machine in the room didn’t work.
Friends_and_family Family
10/10
Exceptional
01 Mar 2026
Lydian
The room was so lovely. Beautifully decorated, comfortable, and I loved the shower. The restaurant where i had my meals, The Emerald was so attentive to my dietary needs and sensitivities and the waitstaff was so kind.
Self
10/10
Exceptional
26 Feb 2026
Kevin
Yes
Partner
10/10
Exceptional
25 Feb 2026
mathew
Courteous staff clean room overall good experience you pay for it but it’s nice
6/10
Pleasant
23 Feb 2026
Ryan
Room looked good but the min fridge was very small for the food in the building so the bedding was both too warm and cold. Staff was nice but a bit underwhelming for the price
Friends_and_family Friends
8/10
Excellent
20 Feb 2026
Anne
The rooms were very clean! Restaurants were great!

Location & surroundings

The Tower At Turning Stone Resort Casino
5218 Patrick Road, Verona, United States

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The Tower At Turning Stone Resort Casino

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