ROYS Hotel Bangkok

Thailand , Bangkok
BANGKOK, Rama 9-New Petchburi Rd., Bangkapi, 135/6-7
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50 reviews shown

8/10

Excellent

01 Mar 2025

Audra

Nice, quiet, budget friendly place in Bangkok. It is unfortunately not the best location - it will take about 30 minutes to get to major tourist spots but overall it was a really good experience. Staff were very helpful even with the language barrier and the food was excellent for breakfast. There is also a nice pool and a little gym.

Leisure Partner

8/10

Excellent

17 Sep 2024

Mariam

Great, lovely room

It was lovely overall but I think the toilet wasn’t working as well as it could have been and nor was the sink as clean as it could have been but nonetheless it was a great room, great balcony view and space to hang out on the balcony too!

Partner

6/10

Pleasant

12 Jul 2024

Richard

Check A/C unit (full of dirty and filty dusts)

When you got your room here, check the cleanness of the room (including Air Conditioner, filty dusts on furnitures, unclean floor, or dirts in bathroom, etc.) and make sure to call the front desk to make your complaint clearly and loudly, to get a better room that we deserve. The hotel staff seem to keep me (a foreigner in Thailand) in humiliation and shame. As I got into the room, I checked and pointed the several places so filty, dirty, damaged, uncleaned in the room (especially A/C and its filter which was full of thick, dirty and filty layers of \"black\" dust or fugus). As I was checking, I kept taking pictures (as I speaking to the hotel staff). After all, they changed the room immediately.

Partner

6/10

Pleasant

04 Feb 2024

Verified traveler

Really tired interior and off customer service.

The Aircon only worked if we turned it off and back on again every hour or so, I had to wake up through the night to turn it back on. We were locked out of our room 1 hour before checkout and the staff said they could not issue a new key. Their solution was to send someone with us each time we needed to access the room, it was really awkward. There are appliances missing from the kitchen, where there was once a washing machine there's now just a big gap with visible plumbing, it's hidden in the photos behind the kitchen island.

Partner

6/10

Pleasant

08 Jan 2024

Robert

The staff were all very welcoming and had good interactions. The hotel itself is a little off the beaten path and not one taxi driver I rode with knew where the hotel was. This was not a problem, thanks to Google maps. The noise from the nearby freeway often sounded like there was racing going on at 2:00 A.M. Breakfast hours were descent (6:00 to 10:00) but if you arrive later in the morning, the food in the buffet is cold, and definitely tastes as if it has been sitting for a while. Overall, it was a good stay for the price, and we did stay there for two weeks.

Leisure Partner

4/10

Poor

04 Dec 2023

Natissa

This is not a good location for tourist. No way to experience Bangkok without taking a cab miles away. The building is old and dirty. The AC unit was dirty and made us sick. This was our last 3 days in Thailand out of our two week stay. The dining area was the only postive experience out of the hotel stay. We will not return to this location in the future. The most expensive for the worst property.

Leisure Family

6/10

Pleasant

04 May 2023

Wah Peng

Overall the room was good for our stay and it was spacious.
The only thing which make us feel uncomfortable was the Urine Smell in the room when the Aircon turn on.
If possible please find out the cause of it.

Leisure Family

6/10

Pleasant

05 Dec 2022

Ian

A few issues. The Wi-Fi doesn't work in Building 3, which we found out once trying to log in. That's an issue. The lighting is also suspect in the rooms. It was a cheap rate, so we got what we paid for. However, the staff -- particularly Gem who helped us with our bags and lined up taxis -- was OUTSTANDING. He made our review be 3 out of 5, otherwise we would've noted 2 out of 5 in our review. The hotel was also nice in letting us keep our bags in storage for a while while we toured the city after check out. That should also be noted.

Leisure Partner

8/10

Excellent

17 Jan 2021

Lee

I like their breakfast. Big portion and delicious. what i do not like is their water heating system. I can't really control the water temperature. Maybe is time for them to change the old system to the electronic water heating.

Business

2/10

Poor

11 Jan 2020

Verified traveler

Very not good anything also need pay. And very old....

Business_and_leisure Partner

6/10

Pleasant

31 Dec 2019

Mobin

Hotel is good but not the location

Check in process was very lengthy and lots of mosquitoes in the lobby creates my family very uneasy in the midnight.

The guy at the reception was very lazy and deal with a group of people all the time.

Hotel room is quite comfortable but service is not that good and hard to get a grap taxi due to hotel location.

Friends_and_family Family

8/10

Excellent

15 Aug 2019

Verified traveler

Big room, nice staff. Breakfast was good but not great. Everything was just fine.

Business_and_leisure Family_with_children

10/10

Exceptional

06 Apr 2019

Great hotel well situated excellent service good value for money

Family

4/10

Poor

10 Feb 2019

Verified traveler

This place is really too far away from train station. We enquiry about the free shuttle to train station from receptionist on Friday night and ask if tomorrow we need to register for the space, she told us not require and just wait at lobby at 11pm. the next morning, we were told it is not operating on Saturday and Sunday. Disappointed with the receptionist.

Leisure Family

4/10

Poor

30 Dec 2018

Hash

Bath tub said to be jetted but it isn't. Room has insufficient lighting. Sauna was out of order. room has no safe to store valuables. Washing machine was not easy to use And also did not drain the water after it was done washing.

Leisure Partner

10/10

Exceptional

30 Dec 2018

Mehtab

Perfect hotel. Just a little far (12 min walk) from transport. Rooms are large and comfortable. Staff are attentive. WiFi a little weak.

10/10

Exceptional

10 Nov 2018

John

Great stay

We stayed a number of nights...and enjoyed a lovely room upgrade. Quiet, clean, very comfortable. The staff is amazing...the cost reasonable...the location somewhat challenging as not near bts or metro. But really worth staying again...just too comfortable and pleasant.

Partner

10/10

Exceptional

22 Sep 2018

Zac

Perfect location if you attend an event at Live park Rama 9.

8/10

Excellent

12 Sep 2018

henry

Good on budget

Not bad. A little wear. Close to train staition. Bathroom had drainage issues. But the clothes washer made up for that.

Partner

10/10

Exceptional

11 Aug 2018

Miao Xin

Comfortable hotel

Friendly staff. Good value for money. Received a room upgrade. Thank you very much! Well equipped room. Clean and comfortable. 10-15mins walk to sky train.

Partner

10/10

Exceptional

28 Jul 2018

Reka

Really good value for money

Great for families. Everything u need is provided in room. Bathtub not jetted though.

Family

4/10

Poor

24 Apr 2018

Mark

Sterile setting in racist milieu, food desert

Shook us down for $ after we paid with credit card online refusing to let us in! Clean and sterile interior in xenophobic milieu...far removed from the action!

Partner

10/10

Exceptional

20 Feb 2018

Verified traveler

Once they changed rooms and upgraded me due to cleanliness of other room and the dryer not working it was great... Tony the concierge was awesome!!!

4/10

Poor

15 Feb 2018

Misleading

I found during my stay that a lot of the amenities listed are listed only. I will start with saying the staff that When I booked my room, besides for the price, I booked because of two things listed in the description. Those being a jacuzzi tub in room and also the availability of in-room massage. Upon arrival I was told that the room type I had booked was unavailable and I was being upgraded free of charge. When I entered my room the smell of cigarette smoke hit me, this is supposed to be a smoke free hotel, but I guess people were smoking on the balcony with the doors left opened. I didn't bother asking for another room as I was told they were sold out (part of the reason for my upgrade). The bathroom while it does have a separate tub and shower, the tub is not jetted as advertised. Going along with that, the hotel also lists itself online as having a sauna, hot tub, pool, gym, shuttle service to shopping center and in room massage available. The pool is operational and nice, however there are only 2 lounge chairs available around it. The sauna, it took me 5 days to find out that it was located under/beside the pool as there is no signage. It is currently out of order. The hot tub, I still haven't found. My second day here I inquired about the free shuttle as I planned to go to the shopping center and explore the area around it. I was told that the shuttle had been cancelled and now only goes to the hospital. Also, the in room massage is not available.

8/10

Excellent

12 Feb 2018

Verified traveler

Washer/Dryer

The hotel was nice and the second room was great... the best part was the washer/dryer... the staff was not the greatest but the concierge Tony was awesome... they did finally take care of me after many complaints... and just to note... it does NOT have jetted tub as it claims.

8/10

Excellent

07 Feb 2018

Verified traveler

Good end to a long month in Thailand

We booked a room with a washing machine and when we arrived they lost our reservation so we had to wait. Then they said we got upgraded to building C which is not in the main hotel its across the alley which had construction going on just across from that so the banging started around 7am. We went to the main hotel the next day and requested we be moved to the main part of the hotel not because of the room or noise but because we paid to have a washing machine in our room and we had been travelling for the past week so were in dire need of a wash. After arguing for a few minutes partially due to the language barrier we were moved into a suite in Building B with a machine. All in all the hotel handled our concerns professionally and effectively so I have no complaints. It is a bit out of the way from any markets or shopping but using Grab wasn't expensive so it was only a problem trying to tell the drivers where this hotel was. The doormen were really helpful with giving directions and the hotel also gives you a piece of paper with the thai directions on it along with a map of the area. Very smart. The best part about this hotel is the rooftop pool. We were the only ones to use it so it felt like our very own private pool with great views of the city:) The only drawback to this hotel is the wifi was very weak even when we were moved to the main part of the hotel. It was full strength in the lobby though

Family

8/10

Excellent

02 Nov 2017

Mariel Grace

Nice suites

Very friendly staff & management. Comfy bed and quite nice rooms. Food Ok, but area outside of town so not much to see there in walking distance.

Partner

8/10

Excellent

06 Oct 2017

Verified traveler

Nice place for accommodating a group of friends.

Family

8/10

Excellent

17 Sep 2017

Joel

Better for longer stays

Nice sized room with kitchenette and washer/dryer. Good for extended stays as the facilities in the room are great and it's relatively inexpensive. It took some time to dial in the A/C to a comfortable temp.

10/10

Exceptional

19 Jul 2017

Lawrence Michael

nice and convenient

good as always and I stay here each time I visit for business

10/10

Exceptional

09 Apr 2016

Chia

Good

We love the jacuzzi

Partner

6/10

Pleasant

12 Jan 2015

Nice place, awkward location!

From the off the staff couldn't find my booking which sent me into a blind panic. They giggled it off when they did find it completely ignoring the fact I just spent 1000 baht in calls to Expedia.

The rooms were a lot bigger than I was expecting and very clean but very, very dim. Was such a pain having to turn on/off 5 to 6 light switches every night. And even with all lights on was still too dim. Also the do not disturb button didn't work so had to latch the door.

Breakfast was really poor and the staff didn't seem to check if I was actually eligible for breakfast. The gym was pointless, pool was big standard.

With regards to the staff the bell captain earns all the points went above and beyond a couple of times. And you'll need to use him as getting taxis to and from the hotel is difficult at best. I'd recommend you learn how to say the address in Thai.

6/10

Pleasant

23 Sep 2014

Angela

Okay for a short stay or stopover

Stayed one night on the way back from Ko Chang before flying back to UK. About half an hour's drive from the airport. Communicating with staff in English a little difficult. Not much around except street food and car showrooms, but hotel restaurant was quite a pleasant surprise. Room spacious and clean but a slight unused smell and taps / shower a bit dodgy.

10/10

Exceptional

30 Jul 2025

Keisuke

フロントの方々の対応も良く、非常に満足できました。

Leisure Friends

8/10

Excellent

21 Feb 2024

Guido

Wer primär eine Unterkunft sucht, um von dort aus Bangkok zu durchstreifen, für den ist das Royal Suite Hotel vom Preis-/Leistungsverhältnis her durchaus empfehlenswert: Die Küchenzeile könnte für Selbstversorger etwas besser ausgerüstet sein - aber die Kleinigkeiten lassen sich schnell besorgen.
Der Dachpool ist gepflegt und überraschenderweise still - trotz der vorbeiführenden Hochstraßen! EInkaufsmöglichkeiten und Restaurants in unmittelbarer Nähe gibt's zuhauf und mein persönliches Highlight: so gut wie keine Moskitos in der Ungebung! ;)))

Leisure Friends

2/10

Poor

13 Feb 2024

Puiwa

非常差又嘈吵隔音差過年家人給的紅包放在枕頭低都被偷了每次出行都會給小費打掃的這樣手腳不乾淨絕不會給太差了體驗大家不要來

Leisure Family

6/10

Pleasant

04 Jan 2024

TEPPEI

少し市内より遠いですが、すごく広くてよかったです。

Leisure Friends

8/10

Excellent

02 Jul 2023

tomoyuki

車移動には便利な場所です

私が泊まった部屋はエアコンも新しく快適な空調でした。
場所は繁華街には隣接してませんがタクシーや車で移動は高速道路に直ぐに乗れて早く出来ました。
約１年間で４回泊まってます。

Business

10/10

Exceptional

10 May 2023

Mélanie

Leisure Self

6/10

Pleasant

20 Mar 2023

Kyoko

杖歩行の高齢者同伴の為、中心部を探していたが、ホテル詳細にターミナル21まで無料シャトルバスがあると記載があったため、決め手になったが、実際は最寄りの駅までしか無料シャトルバスが出ていなく、自力で高齢者が電車を乗り継ぎ中心部まで行くのは大変だった。４日間滞在したが、半日しか外へ出ることがなく非常に残念だった。この誤った記載は問題にならないのか？
元気なら中心部から離れているが、近所に地元のマーケットがあり、生活はしやすい。
料理はできそうで、包丁がないためできない。バンコクへ来るまでに一週間違うところにいた為、料理もしたかったが残念。洗濯機が部屋についているが、干す物がなく、フロントに尋ねると少量だが干す竿を貸してくれる。中高生２名と大人２名では足りない。洗剤は持参するといい。
プールやジムは大きくはないが、満足だった。毎回プール用タオルが用意されているのが良かった。
スタッフもフレンドリーで話やすかった。ミネラルウォーターが毎日用意してあり有難かった。
朝食は毎回少しずつ変わり、タイ料理も頂くことができるし十分美味しかった。
部屋もきれいでした。

Leisure Family_with_children

8/10

Excellent

19 Nov 2022

tomoyuki

静かなところで快適です

アップグレードもあり良かったです。
エアコンの除湿機能が悪いのか部屋が湿気っぽい、じめじめするのが不快でした。タクシーの通りも多く高速道路にも直ぐに入れる場所なので車での移動は最適です。スタッフは親切に対応してくれるので分からないことが有っても安心でした。

Business

10/10

Exceptional

06 Jul 2022

Ralf

Gutes Hotel, sauber und freundlich; S-Bahn oder Taxi Boot in wenigen Minuten zu erreichen...
Die Zimmer sind gut ausgestattet und werden tägl. gereinigt, der Pool auf dem Dach mit dem Fitnesscenter sind immer sauber...sehr gut zum relaxen!
Leider ist das Restaurant nicht zu empfehlen (für die Qualität zu teuer!)... ich nehme an, durch die Pandemie wurde hier zwangsgespart.
Wir sind abends immer nach Sukhumvit gefahren (20 min.) und dort in eines der Lokale zum essen!
Ansonsten ist dieses Hotel sehr zu empfehlen... immer wieder gern! 👍

Leisure Partner

8/10

Excellent

28 Aug 2020

Verified traveler

ห้องพักดีมาก ตั้งอยู่ในทำเลดี ใกล้ๆมีร้านอาหารอร่อย

Self

8/10

Excellent

25 Dec 2019

Verified traveler

位置鄰近機鐵站提供免費穿梭巴士員工態度良好房間比曼谷市中心的大附近有數家開業至凌晨的食店十分方便性價比不錯

Leisure Family

8/10

Excellent

23 Sep 2019

Per-Olov

Jättebra service av hotellpersonalen, köket dock slarviga vid roomservice beställning då min flickvän (som är Thailändska beställde mat på Thai men fick ändå fel mat) rummen behöver ses över och soffor och kuddar bytas ut.

Partner

8/10

Excellent

13 Sep 2019

Verified traveler

ห้องพักกว้างขวางมาก แต่เสียดายตึกที่พัก อยู่คนละตึก กับฟร้อน การติดต่อต้องเดินข้ามตึก
การเดินทาง ไปที่อื่น ไม่ค่อยสะดวก เพราะอยู่ไกลจากรถโดยสารสาธารณะ

Business Self

10/10

Exceptional

28 Aug 2019

Verified traveler

Het is net buiten de stad maar gelukkig wel in de buurt van OV

Leisure Partner

10/10

Exceptional

31 Mar 2019

TSUTOMU

ロケーション抜群です‼️空港が近い、

大変良かった、電車の駅まで徒歩で15分.空港にも行けるー‼️2回乗り換えで、繁華街にも昼間だったら、タクシーで、asokから、85btだったー‼️電車乗り継ぎは、通勤の時は混むけど車は、停滞するから電車乗り継ぎで、行くのがオススメですが、
、、‼️

10/10

Exceptional

25 Feb 2019

Jorma

Very good in deed!

We had bought two nights in 1 bedroom suite with breakfast. Reception told they had a booking for Studio without breakfast. We needed to speak with a manager to get the breakfast and finally for the other night the 1 bedroom suite.
Nice clean hotel with very good breakfast. Staff was very friendly.
Hotel was situated long away from local transport. Not a big problem because taxi is so cheap in Bangkok.

Partner

8/10

Excellent

20 Feb 2019

Christian

Ausgezeichneter Service

Sehr sauberes, geräumiges Zimmer mit guter Ausstatung. (Kleiner Whirlpool als Badewanne)
Freundliches Personal und Service.
Frühstück, verschiedene Speisen u Getränke können aufs Zimmer bestellt werden.