Coachman Inn & Suites

4/10

Poor

07 Mar 2026

Ronna

This was a convenient place to stay. The room is spacious and has what you need in the way of a table and chairs, desk with chair, tv, fridge and microwave. The problems were that the room wasn't cleaned well, and the bed was sagging in the middle.

Partner

10/10

Exceptional

03 Mar 2026

Wayne

We stayed for three days it was very quiet and we felt very safe , the staff was awesome and very helpful to any needs we asked for the place was very clean and the beds were very comfortable I commend the entire staff for the impeccable job they all do this is my second time being here and my last visit was just as nice I will definitely be back, Thank you all at the Coachman for the attention to detail and the pride you take in the job you all do

Partner

8/10

Excellent

01 Mar 2026

Davin

Room was ready early and it was clean and they were kind enough to give us a extra hour to check out with no problem..

4/10

Poor

20 Feb 2026

Jaime

Dirty bed linen, sheets had blood on them. Moldy shower curtains. One bathroom the shower would not get hot.

Friends_and_family Friends

6/10

Pleasant

16 Feb 2026

Michael

The place could be nice, but our room was filthy hair all over the bathroom old contacts on the heater dust on the the counters the parking lot was gross garbage everywhere they are in dire need of a cleaning company

Leisure Partner

2/10

Poor

16 Feb 2026

Christopher

Room had foul odor of waste. Areas were not cleaned (visible hair, dirt, etc)

Partner

8/10

Excellent

08 Feb 2026

dorothee

Clean, good mattress and pillows, great location, for the price, a good deal.

4/10

Poor

01 Feb 2026

Jeffrey

Unclean room

8/10

Excellent

11 Jan 2026

Zachary

Older facility, shower drained extremely slow

Leisure Friends

8/10

Excellent

10 Jan 2026

John

👀

10/10

Exceptional

07 Jan 2026

Dawn

The water was super hot, was able to have a nice bubble bath and there was a separate heater in the bathroom. Although I wasn't there to shop, the outlets and restaurants are very close by.

Business

8/10

Excellent

29 Dec 2025

Orhan

Clean and good location

Friends_and_family Family

6/10

Pleasant

17 Dec 2025

John

Office is only open during certain times. Found some sort of bug in my bed, bloodsucker. Bites on lower extremities. Back home doctors visit, ending in Prednisone and ointment. Room #43. Be careful. Let hotel desk know. Other than that was a very comfortable stay..nice room. Cozy for the cold weather ✨️

Business_and_leisure Self

6/10

Pleasant

16 Dec 2025

Keith

Clean room, bare breakfast but can't complain for the price

8/10

Excellent

15 Dec 2025

kim

The staff was friendly and helpful when I had questions. The room was clean. I enjoyed my stay. It is an older Inn and very nice.

Leisure Family

10/10

Exceptional

11 Dec 2025

Elizabeth

Our stay was very comfortable. The staff was very warm, the room was clean and comfy.

Leisure Friends

10/10

Exceptional

08 Dec 2025

Linda

Great place to stay.

Leisure Partner

10/10

Exceptional

02 Dec 2025

Diana

Yes

Self

4/10

Poor

02 Dec 2025

Serge

It was not clean, dirty celling and dirty blankets...

Partner

8/10

Excellent

01 Dec 2025

william

Friendly people. Nice breakfast.

Leisure Partner

8/10

Excellent

30 Nov 2025

Donald

The hotel was adequate for the price. The rooms were clean, staff was courteous. The \"breakfast\" is very basic, they need vending machines. Overall a good!

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Frank

The room was clean, the staff was kind and helpful. We would stay again if in the area. The only downside to our stay was the door that goes into the next room.

Partner

2/10

Poor

28 Nov 2025

william

The room l had was horrible .. No a nightmare... The sheets/pillow cases were all yellowed and and HUGE PEE STAINS plus it had BLOOD SPOTS on it too that signals BEDBUGS.. I never stayed there l complained and after what l just witnessed no one in the right mind would stay there.. I ate the cost of the room for the 2 nights so NO REFUND.. PLEASE everyone let this place pass you buy unless you are into a room from hell..

8/10

Excellent

27 Nov 2025

Jessica

Clean, quiet, affordable, great location, beds comfortable. Fridge didn’t work but I was only there one night.

Leisure Pet

10/10

Exceptional

20 Nov 2025

Jennifer

Excellent staff, clean rooms!

Leisure Family_with_children

10/10

Exceptional

17 Nov 2025

Kathleen

clean. staff courteous.

Business_and_leisure Self

10/10

Exceptional

15 Nov 2025

William

Clean good service from staff

2/10

Poor

11 Nov 2025

Lisa

I’ve been coming to this hotel for about the last 15yrs on Veterans Day weekend. Now there’s new owners and it’s awful, the towels/facecloths are dingy and my room smelled like cat urine and the bathroom even had cat litter on the floor. Needless to say I will not be staying here again!

6/10

Pleasant

06 Nov 2025

roy

decent hotel

2/10

Poor

31 Oct 2025

Melanie

I was fooled by the fake good reviews. The musty smell was OVERWHELMING. There were PAW PRINTS on the fitted sheet, stains on the bed cover and pillow cases. The floor looked as if it hadn’t been vacuumed in a year. Other people’s food on the floor! The toiletries provided were used, the seals broken. When asked for a refund they said they could not provide it because I went through a third party.

6/10

Pleasant

28 Oct 2025

Mary

Nice big room, could improve on having someone at front desk,

Friends_and_family Family

6/10

Pleasant

27 Oct 2025

Robert

Room was ok, but the place needs some upkeep. General wear and tear have gotten the better of it.

6/10

Pleasant

26 Oct 2025

Jessica

Breakfast had no options

Leisure Partner

6/10

Pleasant

26 Oct 2025

Jessica

The bathroom
Was disgusting especially the shower. Very old and dated. Mold in the shower!!!

Leisure Partner

6/10

Pleasant

26 Oct 2025

Jane

Beds and pillows comfy. Bathroom could’ve been cleaner. Stan and mildew on shower curtain. Stains on carpet.

6/10

Pleasant

25 Oct 2025

Ronald K

Showing its Age

This hotel really showing its age. Could see where things were repaired with spare parts whether they matched or not especially with bath fixtures. Breakfast was extremely limited.

Partner

6/10

Pleasant

23 Oct 2025

Georganne

It was clean,but everything needs updating.Bathroom fixtures look original.Front desk staff very helpful. Its convenient located by all the Kittery outlet shops. And Dunkin Donuts right across the street. No elevator,in case thats an issue. Hallway carpets stained.

Leisure Self

2/10

Poor

21 Oct 2025

Janice

Yuck! Dirty, gross, and smelly!

Leisure Family

8/10

Excellent

20 Oct 2025

Jon

Within walking distance to the outlet mall. Midpoint for area attractions. Kittery, Maine and Portsmouth were only a 5 minute drive. Mrs. & Me Ice Cream place was within walking distance and ice cream was amazing.

Leisure Self

8/10

Excellent

19 Oct 2025

Cindy

Nice hotel.

Jay, the host was incredibly kind and easy to chat with. He is a gem and an an asset to the hotel and its owners.
Our 2nd floor room was spacious and held a clean ‘n comfortable bed. The bathroom was well maintained.The carpet is in great need of a good and thorough cleaning, though.

Partner

6/10

Pleasant

18 Oct 2025

Eduardo

It’s quiet and safe, just as it should be.

Leisure Family

10/10

Exceptional

18 Oct 2025

Michelle L.

I felt very safe there. The place was clean and beds were comfortable. Bathroom was clean. I would stay there again

Friends_and_family Family

8/10

Excellent

18 Oct 2025

Daniel

We only needed a room for 5 hours from 9am to 2pm. I explained this to a nice young man named Jay. I was hoping to get a reduced rate. There was no flexibility and I had to pay for 2 days. We didn’t even spend a night. Sometimes it’s good customer service to make an exception to the rules. Maybe we could have paid for one night and then an extra charge for staying 3 hrs past check out time of 11am. It would have been very nice but having to pay for 2 nights under this circumstance doesn’t seem reasonable. Maybe Coachman Inn should consider this going forward. Thank you for your time. I’m sure you understand.
Very much appreciated.
Hella Ross

Partner

4/10

Poor

17 Oct 2025

deborah

The halls and common areas were dirty, however, the room was exceptionally clean and spacious.

Leisure Family

8/10

Excellent

14 Oct 2025

Terri

Clean room. Very minimal breakfast choices.

Leisure Friends

6/10

Pleasant

14 Oct 2025

Georganne

Its close to the area I needed to be in.I stayed here 30 years ago and I dont believe it has been updated.it was clean.The hallway carpets were stained.Breakfast was limited,but ok.My room ( on 2nd floor,no elevator) did have a great mini fridge that had a very nice size freezer compartment.

Leisure Self

6/10

Pleasant

14 Oct 2025

Beau

Good bed, bath.

Leisure

6/10

Pleasant

13 Oct 2025

Elizabeth

Worth it?

Stains on all bedspreads. Hairballs behind bathroom door. All the towels were tinged almost like it was from rust. The price was cheap, so it was worth it to us.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Peter

I always rate my stays by the quality of the breakfast. Protein or no protein. This place had yogurt and cream cheese but no eggs, bacon, or sausage.

Leisure Self

6/10

Pleasant

08 Oct 2025

Kathleen

Breakfast did not meet basic expectation. No restocking if items ran out before end service time. Room was dated(okay) but not super clean in bathroom. bed was comfortable though, and relatively quiet on back side rooms.

8/10

Excellent

07 Oct 2025

Colton

Front desk was great, room is clean, for the price I expect to be a bit on the outskirts but near the outlets. Room had a super perfumy smell that immediately necessitated my inhaler.

Business Self

10/10

Exceptional

07 Oct 2025

Carmen

Clean rooms
Good showers

Partner

10/10

Exceptional

07 Oct 2025

John

Would stay again very satisfied

6/10

Pleasant

07 Oct 2025

Mary Ann

The bed was comfortable, the bathroom needs updating/cleaning, the carpets in the hallway were filthy and stained, the tv did not work (this was reported to the front desk upon checking out). We saw only the person at the front desk- instruction and practical experience in customer relations might increase his friendliness. We stayed at this facility a year ago and were very pleased, hence our choice to return. That probably will not happen again.

Partner

4/10

Poor

07 Oct 2025

Vickie

The inn was older which was fine; however, the carpet looked like it should have been replaced 20 years ago.

Partner

2/10

Poor

07 Oct 2025

James

Close to a lot of shops and tourist stuff. The room we had, almost felt like the floor was going to give out. As soon as we walked through the from door it was like a trampoline. Dirty and moldy in places. We didn't even bring in our luggage. We was in late so we stayed but I would not recommend this place unless there was nothing else available.

Leisure Family

6/10

Pleasant

07 Oct 2025

Sandra

While our room was mostly clean, the upholstered chairs were dirty with stains and needed cleaning, and the bottom of the bathtub was stained, making it look dirty. There were also patches of black mildew near the tub. The beds were hard, and there was a cigarette burn hole in the top of one of the sheets.Walking inside the main hallway from the lobby to the rooms, the carpeting looked awful, with numerous large stains. It really needs to be cleaned thoroughly, or replaced.That alone would make the inn look so much nicer.
Because of a late check-in, we did not know that breakfast ended at 9:15, which is a very odd time, and was disappointing. Our party was going to swim in the morning, but the pool was locked for the season (even though the days are still warm), and looked very dirty. The staffmember handling check-outs was very pleasant. The property is near the Kittery outlet shopping area and felt safe. Great proximity to I-95.

Leisure

8/10

Excellent

05 Oct 2025

floyd

Breakfast lacking

Partner

2/10

Poor

29 Sep 2025

Alina

Marks on bedsheets of someone’s body (down there)

8/10

Excellent

29 Sep 2025

Joseph

Room was clean, but bathroom showed some age. Nothing major just stains around tub drain and a few tiles. Sink and toilet was newly repaced

Leisure

8/10

Excellent

29 Sep 2025

Nazia

Clean room. Next to Outlet mall.

Leisure Partner

6/10

Pleasant

29 Sep 2025

Jennifer

The online photos do not align with the condition of this motel, it's run down and sad. There was mold on the shower ceiling and visible soap scum around the tub. The air quality in the room was poor and the a/c unit & refrigerator were the loudest I've ever experienced. I literally had to sleep with a pillow covering my ears.
The desk staff were pleasant enough, though. Check-in and out were easy. But I wouldn't recommend this motel to anyone.

Leisure Family

6/10

Pleasant

21 Sep 2025

Charles

Not bad, just a very old property

8/10

Excellent

21 Sep 2025

Jean

Staff friendly, helpful and efficient. Pet walking area. Safe, close to hwy on/off and price is in-line. Good spot for good quiet nites sleep and hit the road early.

Leisure Pet

8/10

Excellent

15 Sep 2025

Carol

we liked it for the money

6/10

Pleasant

15 Sep 2025

Michelle

It was easy to find. Great candy shop next door.

Breakfast is only hot on the weekends.

Front desk staff was never available.

Leisure Family

10/10

Exceptional

14 Sep 2025

Bill

I liked the wild life that went by to watch and the quietness. As well as staffs pleasantness and helpfulness. My daughter and I enjoy our stays there

Business_and_leisure Pet

10/10

Exceptional

14 Sep 2025

Glenda

Nice place

Leisure Family_with_children

10/10

Exceptional

14 Sep 2025

Wynn

Reasonably priced, clean room, perfect for an overnight stay while on the road to our ultimate destination. Next to many shopping outlets.

Leisure Family

6/10

Pleasant

11 Sep 2025

Pamela

Not very well maintained. Grout around tub dirty and falling off, no closets to hang clothes.

Leisure Pet

2/10

Poor

11 Sep 2025

Bill

Mold in the bathroom, pool was green. Breakfast included was only toast and yogurt the first day.

10/10

Exceptional

10 Sep 2025

Phyllis

Everything has been great so far.

Partner

8/10

Excellent

09 Sep 2025

Thomas

Close to Kittery outlets and Portsmouth shipyard. Older hotel, but best price around given that this is an expensive area for hotels during summer and fall.

6/10

Pleasant

09 Sep 2025

TRACY

Convenient and very accessible

Leisure Pet

6/10

Pleasant

07 Sep 2025

Amanda

Room was decently clean, however, could’ve been better. Shower was brown and moldy. Towels were stained. Room had two adjoining rooms I was not aware of. Property was smoke free, however there were smokers next door. Overall, not impressed with our stay. Will not be returning.

Leisure Family

8/10

Excellent

07 Sep 2025

Nancy

The room was huge! 3 beds, 2 bathrooms and lots of space. The beds were comfortable and the hotel was very quiet at night. Staff was very friendly. Close to all the outlet shops.

Leisure Family

8/10

Excellent

06 Sep 2025

Annie

This was reasonably priced and located near the Kittery Outlets. The rooms were clean and comfortable and the breakfast was a bonus. I would recommend it.

Leisure

10/10

Exceptional

05 Sep 2025

Angel

Great

Business Friends

8/10

Excellent

04 Sep 2025

Mary

Such a great location right into Maine. Convenient to shopping and restaurants and the highway.
I was a little put off by the condition of the bed covering, had lots of very visible stains and the sheets were torn.
There was mold on caulk in the bath.
You can control your air and heat and the room overall was average

2/10

Poor

03 Sep 2025

Adam

Worst place on the east coast

This place is a dump. People live in it and they are loud and smoke cigarettes. Nobody is at the front desk in the evening or morning. They do not answer the phone our toilet seat was broken off and nobody bothered to check the machine or answer the phone and then blamed me for not telling them. It’s filthy poorly lit loud and smoke filled if your looking for an expensive flea bag motel with terrible service try this place

Partner

10/10

Exceptional

01 Sep 2025

Verified traveler

Good spot!

We thought it was great! It's an older place, but clearly well cared for by the stadf. We arrived late, and the person at the desk called to check in on us. Would stay there again for sure.

Partner

8/10

Excellent

01 Sep 2025

Beth

Staff was really pleasant and helpful

Leisure Partner

4/10

Poor

01 Sep 2025

Verified traveler

The staff was super accommodating, friendly and kind. The room was as expected, clean and comfortable but the TV did not work and the water pressure was pretty low.

We booked here in part for the pool which was far from swimmable and the pool area - even just for lounging - was padlocked until requested to be opened.

Friends_and_family Family

2/10

Poor

31 Aug 2025

Steven

Bates motel - asking for refund because of mice

When I first entered the room it smelled like cleaner and that only faded slightly over a 3 day duration.

A/C worked, shower small but worked

Bathroom the caulking was all discoloured.

Carpet seemed clean and the bed was clean

However I couldn't sleep for a noise in the room and the last day there after I stripped the whole bed off the frame - I found mice - plural. I'm not ok with that at all.

Harsh cleaner smell and mice and when I went to the front desk nobody came at all - I half figure they saw I was upset.

Only thing I really enjoyed was the restaurant Thai For You and Bobs Clams.

Business

6/10

Pleasant

31 Aug 2025

Daniel

Hotel rooms need work. Pool was closed and not clean. Registration office and continental breakfast was nice.

Leisure Family_with_children

8/10

Excellent

30 Aug 2025

Michael

I thought the gentleman at check-in was helpful and explained everything thoroughly. The afternoon/evening person, not so much! Pet friendly, maybe rate that a 3 star. DOGS CAN BARK AT TIMES, especially when you’re running a vacuum in the am near our room when we were having breakfast up the road and got the barking phone call! Other then that, our dog was quite with the tv on if we stepped out briefly. Our neighbors to our left or right did not complain about the barking. They had dogs too! We would have stayed in and had your breakfast there, but nothing looked satisfying to us. I think the room, especially the bathroom needs updating for sure. Shower curtain had mold, and tub etc need updating. Price for stay was fair.

4/10

Poor

30 Aug 2025

Michael

I would avoid this place as it felt like we were staying at the bates motel. Enough said!!

Leisure Partner

8/10

Excellent

29 Aug 2025

Gary

Very nice and the price was right !

Leisure Partner

8/10

Excellent

29 Aug 2025

Rejean

Does the trick. Nothing fancy. Staff was good with no issues. Rooms could have been cleaner. Was 2 mosquitoes squished on walls and an old empty bag of chips behind the bed. Pool was dirty on bottom and fair amount of leaves

Leisure Family_with_children

6/10

Pleasant

26 Aug 2025

Colleen

The hotel was not able to find my reservation. Due to this I had to pay higher fee for my dog per the office staff. They did not have “pet” room available. For the price it was ok, 15-20 min to beach. Breakfast was minimal only hot item is toast.
I really enjoyed the beach every day!!

Friends_and_family Friends

8/10

Excellent

25 Aug 2025

Phyllis

Very quiet

4/10

Poor

23 Aug 2025

Thomas

Shower was nasty. Felt like i needed sandals on. Bed was ok though

Business Self

6/10

Pleasant

23 Aug 2025

Verified traveler

Needs updating!

Needs updating. Bathroom was clean but outdated.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Angel

Good

2/10

Poor

22 Aug 2025

Phillip

The property didn't look very well kept as soon as i entered the front desk area. Upon enterung my room, i noticed a weird looking fly on the window (no big deal). I then saw one on the bed, again, i could live with that. Then i entered the bathroom and immediately saw 3 more of the same flies on the walls and in the tub. At that point, i refused tk sleep in that room a d checked out right away.

8/10

Excellent

21 Aug 2025

Gary

centrally located

8/10

Excellent

17 Aug 2025

Constance

Parking very close. Food was light must to have to get there before 8:30 am.

Leisure Partner

2/10

Poor

16 Aug 2025

VINCENT

This place is gross. For $250 a night it is horrific. Run down motel years past its prime. The doors are insecure, the bathroom was disgusting with mold in the caulking around the tub. Crappy laminate floors- just nasty all around. Rat traps everywhere including the corner of the breakfast room! The Bates Motel would be better.

Friends_and_family Family

8/10

Excellent

15 Aug 2025

Betty

Pool could be Cleaner

Leisure Family

10/10

Exceptional

13 Aug 2025

Colette

Have been to Coachman several times. Its not the Ritz Carlton, but its a clean, reliable motor lodge. Located within the Kittery Outlet shopping area. There are several excellent restaurants within a two-minute drive. Excellent choice for an overnight stay.

Leisure Family