Name: WoodSpring Suites St. Louis Arnold
Address: 888 Arnold Commons Dr, Arnold, 63010, US

10/10

Exceptional

30 Jul 2026

Alana

Check in quick and easy, front desk clerk was a sweetheart. Plenty of food options in walking distance. Room was clean, bed was comfortable and the shower had good water pressure. Would definitely stay here again.

10/10

Exceptional

28 Jul 2026

Jean

I love staying at Woodbridge suites. The location is perfect - close to family I visit, an on site laundry, in a mall with groceries, restaurants, and a dollar store for items I forgot to bring. Convenience at its best. The staff is helpful and friendly.

2/10

Poor

28 Jul 2026

Tracy

Ok. Where to begin. I made the reservation online. If I could have walked out w/out losing the entire prepaid 6 days I would have. Karen at the desk lllllllwas nice. Shannon in maintenance was helped when my door wouldn’t lock as I left for the day - no strike plate. Yes, it was unlocked all night. Each step required a Herculean effort because of the many layers of an unknown “sticky ick” on the floor. There was a nice home size refrigerator & ice maker and that was the best feature in the whole room. The 2 burner kitchenette might have been an helpful option if pots/pans/dishes were available, apparently I missed the signage for the rental of these things. There was only thin sheet and coverlet on the spring frame. Too many other things and issues to mention but you get the same gist.

10/10

Exceptional

27 Jul 2026

Bradley

Clean, safe and friendly staff.

10/10

Exceptional

25 Jul 2026

Lynn

The room and everywhere inside and outside is very nice. The whole staff especially the office staff are friendly and helpful.

8/10

Excellent

24 Jul 2026

Rhiannon

The staff was very helpful and personable.
The room was clean.
The elevator is a little rough.

The main thing is this is not a short-term stay hotel. That is communicated at the property, but not so much when booking thru hotels.com. So it's a little bit of a surprise if you check in as a short stay.

4/10

Poor

20 Jul 2026

hubert

Bed was very uncomfortable, and had to throw away my own trash away and walk to dumpster myself and I read on brochure there was a $5.00 maid fee to clean my room I was not happy at all . Very disappointed the only staff member that was awesome to me as a guest was Karen great job Karen thank you so very much.

Partner

8/10

Excellent

08 Jul 2026

Tana

I needed 2 pillows. You didn't have any needed more towels. Wasn't available until I turned in dirty ones. Was in shower at the time
Soap machine In laundry room ate my coins. Didn't get my dollar back
No change machine. But y they wer wer friendly and I think that's why the guest are friendly.

2/10

Poor

02 Jul 2026

Tracey

This hotel had bed bugs. While in a nice area, the hotel has multiple police reports due to the nature of the clientele. While the manager was nice and said she would provide refund it's been weeks and I still have not received it.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Julie

This place was amazing! The staff was super friendly and very helpful.

Self

10/10

Exceptional

06 Jun 2026

Lisa

The room was super clean, staff was so friendly. Best of all it's right in the middle of shopping and restaurants. Easy to get to from the interstate.

Friends_and_family Family

6/10

Pleasant

25 May 2026

Michael

Very nice and friendly people.

10/10

Exceptional

17 May 2026

Eric

Great staff always helpful

Business

2/10

Poor

27 Apr 2026

Rhonda

DO NOT STAY HERE UNLESS YOU’RE DESPERATE!

The only thing worse than the service is the amenities. This place basically offers a bed and a shower—and even those fall short. There was no hot water, no extra blankets if you get cold, and the entire place had a strange, unpleasant smell.

Overall, a very uncomfortable and frustrating experience. I would strongly recommend staying somewhere else.

Self

8/10

Excellent

15 Apr 2026

Mark

Overall room was good, bed was less than desirable.

Self

2/10

Poor

10 Apr 2026

Schuyler

kitchen had no dishes whatsoever pots pans, spoons plates cups nothing. Bed super thin walls super thin every night loud music playing down the hall. Always smell like weed consistently even though posted no smoking signs everywhere. Pretty sure I heard gunshots on my last night outside.

Self

8/10

Excellent

05 Apr 2026

Kiyoshi

It was fairly clean for the most part but the bathtub could’ve used a quick rinse and maybe wipe out the fridge cause it was sticky, it’s not a super big problem just an observation. But the front desk lady was really nice she got us checked in and explained everything we needed to know! And it is definitely pet friendly because I saw a lady walking the sweetest pitty.

Partner

8/10

Excellent

04 Apr 2026

Sylvia

Place was clean. The kitchen had a stove top, micro and fridge. Seemed like a pretty safe area. We would definitely stay here again. Stayed 2 nights.

Family

10/10

Exceptional

29 Mar 2026

Renae

Check-in was easy and hotel staff friendly. Though posted; a no smoking building, when leaving the elevator on the 4th floor, the hallway smelt of cigarette smoke. I did not use the kitchen. The hotel is located next to I-55 causing the room to be very noisy. have your eye plugs (I did) if you expect to get any sleep. The walls are thin. I could hear the couple arguing next door. Upon my morning departure, the 4th floor hallway was still smokey.

Self

6/10

Pleasant

27 Mar 2026

Joann

No cookware or utensils for the kitchen

10/10

Exceptional

27 Mar 2026

Kelly

Great overall.

Self

8/10

Excellent

16 Mar 2026

Kurt

All good

10/10

Exceptional

16 Mar 2026

eric

Property was clean and very peaceful. Staff was very friendly.

Partner

10/10

Exceptional

12 Mar 2026

Dan

It's the best very friendly staff

Self

6/10

Pleasant

01 Mar 2026

Julian

Room and stay were great. Had problems checking in. Staff lied. Do not purchase insurance as it is worthless.

Self

6/10

Pleasant

25 Feb 2026

Dustin

The TV remote did not work and was not replaced. The bed was very firm. The interstate was loude.

Partner

10/10

Exceptional

15 Feb 2026

Nicholas

Very clean. The staff was very friendly.

Partner

2/10

Poor

22 Jan 2026

Carl

Rude staff, false advertising, broken down junk cars in parking lot, hotel smelled awful, uncomfortable, heat refused to go off if set at 70 but the room would be 90, too cold to just shut it off, shower luke warm at best with no pressure, not one staff member was kind or polite. my husband and I have traveled working industry construction projects for decades so we have seen some run down hotels, as well as rude employees, sadly this is by far one of the very worst we have experienced. Save the headache and book elsewhere!!!

Business

6/10

Pleasant

12 Jan 2026

James

The room was clean but desk service was less than professional by the lady who assisted me. So much so that I will not utilize this motel again. I checked in in the middle of the day and their computer was down and the lady was frustrated. Her alternative fix was way less than organized.

Business_and_leisure Self

4/10

Poor

28 Dec 2025

Michael

left my room with my stuff in it, anf someone had gone threw all my stuff. poorly cleaned.

Business Self

6/10

Pleasant

16 Dec 2025

monica

Awesome

Leisure

2/10

Poor

07 Dec 2025

Caleb

Dirty linens, unsafe hotel

Business Self

6/10

Pleasant

03 Nov 2025

William

There was a kitchen but no plates or dishes pots or pots or pans

Partner

2/10

Poor

30 Oct 2025

Sharon

There were cockroaches in the bathroom and on the floor between the beds. The duvets were dirty. They looked like they had not been washed in awhile. There were long dark hairs and dirt on them. There was a chemical smell, like bug spray or cleaning products that permeated into the room from the hallways.

Leisure Family

10/10

Exceptional

27 Oct 2025

Randall

Location was great as was staff

Business Self

6/10

Pleasant

24 Oct 2025

Ramon

Had to call for TV service--TV was not working. Water temperature is not hot, water flow hardly nothing. Unable to take a shower. I'm still here for another day. Hope everything can be taken care of before I leave tomorrow.

2/10

Poor

21 Oct 2025

Greg

No amenities. Tv and click didn’t work. Hair in bed. No toiletries. Floor and table sticky. Staff was not readily available, had to call and wait for them to show if they would answer the phone. Wall had something dripping down the wall by the headboard

Business Partner

2/10

Poor

19 Oct 2025

Tim

It’s was roaches everywhere !

Leisure Self

10/10

Exceptional

12 Oct 2025

Randall

Great location and great price.

Business Self

2/10

Poor

10 Oct 2025

Kari

Front desk staff was terrible

4/10

Poor

06 Oct 2025

Anne

Looked like the room wasn’t ready for any visitors. No water pressure, no amenities that was mentioned in the hotel description. Yes, there was a 30 person crew staying and fixing windows, but that doesn’t excuse the lack of, well, everything

Partner

4/10

Poor

22 Sep 2025

Michael

No coffee maker anywhere the beds are u

10/10

Exceptional

12 Sep 2025

leticia charmaine

Best Decision ever

2/10

Poor

08 Sep 2025

Rebecca

Nothing

Leisure Family

6/10

Pleasant

04 Sep 2025

Jeff

Not a one night place to stay

Place is clean and well kept but there is No Lobby or Coffee anywhere. More of an extended stay facility then a traveler place to stay. No coffee maker in Room. NO Breakfast available.

Partner

2/10

Poor

03 Aug 2025

Zackarie

What a joke!!! And they have roaches

Our stay was absolutely horrible, the whole time we were there we couldn’t use our toilet due to it being stopped up also the shower was draining slow so by the time you got done you were standing in water up to your ankles, we let them know not long after we checked in that it was having problems said they would have the maintenance guy come up and fix it. We left and come back later, they said it was fixed, it was not, it was flushing better but took awhile to go down, I let them know a 2nd time that it was stopped up. So they had the maintenance guy go up again, this time he apparently pulled the toilet and found Qtips in it. Got back later that night and it was working fine, probably due to him having to shopvac it out so there was room for water in the drain pipe. Woke up the next morning to use the bathroom, again it was backing up, the shower was never fixed. Let them know a 3rd time it was messed up and they said the maintenance man would go up again, I asked to be moved if it wasnt fixed this time and she said she would figure something out for us to be moved, got back later after being out to take a break in our room and what do ya know the guy was never there and was still messed up, asked to be moved and was told they couldn’t until he looked at it for the 3rd time, got back that night and couldn’t even use the bathroom was gonna call from our room but guess what THE PHONE DIDNT WORK EITHER. But as you can imagine still had to pay full price for that sh#thole!

Partner

6/10

Pleasant

03 Aug 2025

Barry

You get what you pay for.

Nice staff. Under construction. Very basic, smell in the room. Bugs.

Business Self

8/10

Excellent

18 Jul 2025

logan

It was a good stay. Will definitely be back

Friends_and_family Friends

6/10

Pleasant

12 Jul 2025

John

They are doing construction at this location. No one in theobby whem we che ked out and didnt know what to do with the room key. No where to turn it in.

Leisure Family

10/10

Exceptional

11 Jul 2025

Vern

I stayed at WoodSpring Suites in St. Louis Arnold on June 21. I got there probably around six 630. The young lady working in the desk was so very helpful. I had my dog with me my suitcase and another item I was carrying and she helped me get on the elevator and got me up to my room while she carried some stuff for me. The room was very clean. Bathroom was very cleanand the bed was very comfortable! Had a wonderful kitchenette. It looks like they just remodeled all the rooms they had a hard wood floor which was nice you feel the floor is cleaner than carpeting. I would stay there again the next time I make a trip north.

Leisure Pet

8/10

Excellent

07 Jul 2025

guesswhoisme

this unit had no cold water in the shower. When I took a partial shower the water was too hot to continue. when I reported it they corrected it before I returned from my business. I will return already booked. Spacious room with Cooking set up.all clean.

Leisure Self

2/10

Poor

30 Jun 2025

Melissa

Staff was rude, inflexible, and showed no hospitality. They upcharged us for toilet paper and towels during a week long stay.

Business Self

4/10

Poor

14 Jun 2025

ALLEN

Hotel was clean. Beds were terrible and uncomfortable. No curtains on the windows to block out light. Beds are hard and noisy and broke down.

Friends_and_family Family

6/10

Pleasant

27 May 2025

don

No tv or hot water

Leisure Self

6/10

Pleasant

18 May 2025

Dustin

Clean place to rest for the night, but.....

The room was clean and smelled fine.
There was quite a bit of construction to the building going on so the parkingnlot was FULL of contractors equipment, vehicles, trailers, etc. It was probably the most uncomfortable mattress ive ever slept on in a hotel.

Partner

10/10

Exceptional

02 May 2025

Sandra

Clean and convenient. We stay here every time we're in town.

Leisure Family

10/10

Exceptional

30 Apr 2025

Angela

Amazing staff! The property was always clean and well taken care of! My room was in really excellent condition and CLEAN!!! I CANT STRESS CLEAN!! amber, jeff, and melissa were amazing!

10/10

Exceptional

15 Apr 2025

Constance

All the people were friendly and kind. Been staying with for a few months.

Friends_and_family Family

10/10

Exceptional

11 Apr 2025

Jason or Kendra

LUV IT

Jeff, Amber and Melissa was amazing. Will stay again. #TEXASGIRL

Business

4/10

Poor

31 Mar 2025

Gerardo

Not very good over all

Business_and_leisure Self

2/10

Poor

17 Mar 2025

Jake

I called to get a room after the tornadoes. Was more then happy to take my money, but didnt bother to tell me the place didnt have power

Business

10/10

Exceptional

13 Jan 2025

Tiffani

Everything

10/10

Exceptional

06 Jan 2025

Oscar

Contrary to other negative reviews, I found this place acceptable to reside.

10/10

Exceptional

04 Jan 2025

Katherine

Good room for great price

Didn't realize this was an extended stay and the room I stayed in was kinda run down but comfortable.

Friends_and_family Family

10/10

Exceptional

13 Dec 2024

Dixie

Staff very friendly and helpful.

Business_and_leisure Self

4/10

Poor

13 Dec 2024

John

Stay some where else

Bad location, noisy all night, no amenities in the shower.

Friends_and_family Family

4/10

Poor

10 Dec 2024

Ray

Bad review

The toilet didn’t work. I couldn’t figure out the lighting system when I walk across the floor with my bare feet. My feet got pure black time has passed maybe three hours not a cockroach on the wall by the light switch and a cockroach where the toilet bowl was I’m looking to get a total refund And maybe somebody get this place off inspection

Business

2/10

Poor

27 Nov 2024

Steven

The hallways smell like puke and piss and there were roaches in our rooms. We walked right out. Was accused of making it up while trying to get a refund.

Leisure Family

8/10

Excellent

03 Nov 2024

Janice

Single woman should consider another option

For the money it was fine and my room very clean. It’s a sketchy place to stay for a single woman to stay. There is a security guard there who could hardly breathe. I felt less than safe with a high/drunk man milling about. That said, I double locked my room door and did not venture out and they did wait up for me to get there and that was appreciated.

Self

2/10

Poor

28 Oct 2024

Emily

SECURITY ISSUES!!!

I only had this hotel booked for one night. I had an event to attend that night so I didn’t get back to the hotel and to sleep until around 4:30am. Around 7:30am I was woken up to someone trying to get into my room. I assume it was an employee because their key card worked. If I wouldn't have had the top latch shut, whoever this person was would have had full access to my room while I was asleep. I got up and looked out the peep hole but didn’t see anyone. Then I had a knock on the door at 9:30am from a staff member “confirming I was checking out at 11:00am” - what kind of hotel does this?! I booked it for one night, OF COURSE I WILL BE CHECKING OUT. I definitely would NOT recommend this hotel, unless you like random people gaining access to your room while you sleep.

Self

10/10

Exceptional

27 Oct 2024

Karin

😊

Leisure

6/10

Pleasant

27 Oct 2024

Gary

Room was missing hand towels in bathroom and tissues. There was no hair dryer and no in-room coffee. Floor in front of toilet and shower was really spongy. Otherwise, room was clean and bed was comfortable. Staff was friendly.

Business

2/10

Poor

12 Oct 2024

Verified traveler

Don't go there

The front desk people were very rude. The place was run down. This looked like the were a section 8 housing place.

8/10

Excellent

07 Oct 2024

Dickie

Ok place.

Property was clean. Close to Interstate. Next to a shopping center. Restaurants and stores within walking distance. Staff was nice. But they seem to short handed. Wifi is slow.

Business

10/10

Exceptional

27 Sep 2024

Mando

I had an excellent stay there. Rooms were clean to a crisp. It was quite even for being right off the highway.
I have hard times sleeping in New places even as an older woman, but I slept like a baby here.
I love the fact you allow pets on your facility. I do a have a travel buddy and absolutely love taking him places with me.
The pet deposit it a bit much, but it is truly understandable with what others allow there pets to do.
I would definitely recommend this place to others as well as stay here again.

Self

6/10

Pleasant

09 Sep 2024

Neil

Check in was terrible, no one at desk for over 30 minutes and many people were waiting

Partner

4/10

Poor

09 Aug 2024

Zackarie

It was an alright room, they have roaches and the guy who runs the front I’m assuming, he’s can be pretty rude with the smart remakes he makes. Would not recommend this place to stay but it you have to, it’s in a great locate and would definitely go to the sushi and hibachi place right next to it.

Leisure Partner

10/10

Exceptional

17 Jul 2024

James

Nearby super market

Leisure Self

10/10

Exceptional

10 Jul 2024

Michael

👍

Self

10/10

Exceptional

07 Jul 2024

Marc

Great St Louis hotel

I was in town for an autograph signing and this hotel was close by the venue. The person who checked me in was nice and friendly. Room upon check in was nice and clean. I had thought that other wood spring suites I have stayed in had an iron/ironing board in the room but at this hotel you have to request one. I happened to pack my own iron and just used a towel over a table. If I was going to an event in the southern part of St Louis I would definitely stay here again.

Self

10/10

Exceptional

30 Jun 2024

Teresa

Good place to sleep

Leisure

10/10

Exceptional

23 Jun 2024

Jennifer

The staff is super! Very quiet hotel! Will stay again!

Leisure Partner

4/10

Poor

30 May 2024

Becky

First when I went to pay I kept getting told that my card wasn't going thru they kept running my card even though I told them I would use another one. My card ended up with over 800 dollars being charged so now a month later I still have pending charges for 640 dollars waiting to be credited back I called the corporate office who called the hotel who lied and said that my card was not charged that many times and I said yes it was I have the proof I screenshot it and sent the proof to the corporate office they got the email was on the phone with them open the email and saw that the charges are still pending confronted the person from the hotel and they still lying so they didn't do it meanwhile I'm at 640 it's been over a month waiting for it to get credited back then the fire alarm went off which I totally understand but it went off all night long and all day the next day no apology no hey we're sorry we're going to credit you a half a day we're going to credit you a day no nothing and the staff in my opinion is very rude

Leisure Family

6/10

Pleasant

27 May 2024

Verified traveler

Desk attendant was friendly to me at my relatively late check-in. Nice.

Business

2/10

Poor

18 May 2024

Terry

ABSOLUTELY NO HOT WATER IN THE SHOWER.

Friends_and_family Friends

2/10

Poor

14 May 2024

Aquandria

I NEED A REFUND ❗️❗️❗️❗️❗️❗️❗️❗️

I Checked in the hotel at about 4 I went out to dinner once I came back and tried to shower I learned that there was no hot water at all in my room I contacted the front desk nothing has been done and I also called corporate like this is very very wrong no hot water ???? Really ? I want a refund

Self

2/10

Poor

13 May 2024

anthony

The rooms were very clean but the people standing around outside all hours of the night obviously some of them were using drugs of some kind. All around I just didn't feel safe at that location.

Leisure Family_with_children

10/10

Exceptional

25 Apr 2024

Michael

The room was pretty nice. I didn't like the pillows and the overhead cabinets didn't have doors. The bathroom sink didn't have a stopper and looked like something growing in it. Shower was great. It was a little noisy above my room and someone was playing their car radio a little loud in the parking lot at 4:00 a.m. with their bass pounding. But overall it was a pretty good stay for the night.

Business Self

2/10

Poor

22 Apr 2024

Danny

Unsafe parking areas

Business Self

10/10

Exceptional

24 Mar 2024

Deborah

Great staff

Business_and_leisure Self

6/10

Pleasant

21 Mar 2024

Douglas

Property needed work, flooring warped,, could use some clean up.

Business Self

8/10

Excellent

21 Mar 2024

Cherylene

Budget friendly

Business Self

8/10

Excellent

16 Mar 2024

Cherylene

The price

6/10

Pleasant

13 Mar 2024

Alex

No hot water. Non smoking room smell like a smoking room. Can hear the freeway from your room.

8/10

Excellent

11 Mar 2024

Verified traveler

Review.

Was alright, there was a really weird reddish brown stain at the bottom of the sheets that I guess they hoped no one would see, the floor was pretty dirty, and there was an opened toilet paper wrapper under the bed (which the mattress was bigger than the frame and hung off a bit.) I would never want to book a ground level one again as someone was BANGING on the window at around 5-6 AM on 3/10. No one is at the front desk in the morning (it was shut) but they're outside smoking. So it was a mid tier experience, but it was also a last minute booking so maybe thats on me.

Partner

10/10

Exceptional

28 Feb 2024

Aurellia

We had an amazing stay. Upon walking in the office it smelled clean and was very welcoming. The room was clean and we enjoyed our weekend. The kitchen was a plus. We cooked all weekend long.

Partner

2/10

Poor

16 Feb 2024

Jason

Weather stopped us from going and was told it wasnt refundable or room credit

Leisure Partner

10/10

Exceptional

27 Jan 2024

randy

Nice staff