Name: Wingate By Wyndham St Louis/Fenton Route 66
Address: 1100 South Highway Dr, Fenton (mo), 63026, US

6/10

Pleasant

24 Jul 2026

Jeramy

Pool was no good, only open for 3 hours a day and didn't look maintained.

4/10

Poor

24 Jul 2026

Juan Carlos

They never clean the room we ask several times and only said yes but they never did it

8/10

Excellent

22 Jul 2026

Sharon

Location is good. Small lobby & can get crowded. Breakfast was good, organized & clean. The bed seemed a bit soft & bumpy but clean. Room clean, compact, but sparing on towels. No hair dryer that I can find. Overall good.

6/10

Pleasant

21 Jul 2026

Jason

Ok stay, rooms outdated need some repairs. Ac worked great. Outside grounds lil over grown

Self

10/10

Exceptional

20 Jul 2026

Jerry

Room was clean. Bed was comfortable. Area was safe and well lit. Convenient location. Adequate parking. Curtains kept light out so I slept well. Breakfast was good including scrambled eggs, sausage, pancakes, toast, mini muffins, cereal, juice. etc. Generally a very good stay for anyone looking for a basic hotel without a lot of extras.

Family

2/10

Poor

19 Jul 2026

James

Pool was dirty, room smells like cigarettes. Bathroom shower walls & ceiling was moldy

10/10

Exceptional

19 Jul 2026

Ashley

The room was cool.and clean. The breakfast and coffee were hot!

Family

6/10

Pleasant

18 Jul 2026

Dustin

We booked our room a few days ahead of time, upon arrival it took nearly 45 minutes to get checked in (which was a little frustrating after being out at the zoo all day and being exhausted). The man at the front desk was very kind and helpful however, just was dealing with computer issues. My wife and oldest son immediately went to the pool around 930 and it had no working lights, which was concerning.

Upon arrival to the room, the first thing we noticed was the bathroom floor was completely soaking wet. We had one towel for the 4 guests, and we used it to clean the water off the floor so I immediately had to go get more towels. Otherwise, the room was in good condition. The beds were comfortable. The A/C was a little loud but otherwise comfortable. Our biggest complaint with the room is the bathroom honestly. The toilet seemed to have trouble flushing. The shower temperature fluctuated wildly, almost as if anyone used a shower or toilet in the hotel ... The water would go from hot to freezing in a moment.

The breakfast was solid. The eggs and sausage links were good. Coffee was hot. Pancake machine left a little to be desired but wasn't bad. There was also juices, bagels/muffins/cereals. I had no complaints with breakfast.

Checkout was easy and painless. All in all, it was a middle of the road experience. The front desk staff was delightful however.

Friends_and_family Family

8/10

Excellent

17 Jul 2026

angela

The only negative thing I could say about this place is that the pool could’ve been kept a little bit cleaner. It was not bad just felt it could use a little more attention.

Family_with_children

2/10

Poor

17 Jul 2026

Deirdre

They come in your room when you’re not there

8/10

Excellent

14 Jul 2026

Jean

After the mixup of our being checked into a room 14 hours before we arrived, so the clerk couldn't find our reservation, then being given the keys to an occupied room, we had a nice stay.
Comfortable bed.
Great shower other than the tub filling with water as I showered.

Family

8/10

Excellent

13 Jul 2026

Deanna

Loved the pool and the free breakfast was very good. Staff were cordial and helpful. I feel like the carpet beds to be upgraded. The bed was very comfortable.

Friends_and_family Family

2/10

Poor

13 Jul 2026

Robert

TV didn't work mold growing on the walls in the room we were in and air return was noting but cob webs and the discharge side of the air system had a dryer sheet in it to get rid of the smell. The wall under the window had stuff spilled on it. The front desk had our reservation so screwed up had two rooms and they couldn't figure it out sent one of us to a room that someone had dogs in it. Its will not even be my last choice next time i go to St Louis.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Deidre

07.7.2026 The front desk was kind. Our expection was not what we expected when we arrive at the hotel l. the picture we seen online was not what we saw when we arrived. the room were clean we had to ask for more towel. No one can to clean the room we had a 4 night stay.

Partner

2/10

Poor

12 Jul 2026

Katherine

I can't fit in 1500 characters everything that went wrong. We checked in late, so by the time we actually got into the room we were exhausted. That is the ONLY reason we did not leave immediately. Musty, chemical smell, stained sheets, rusted bathroom light that wouldn't turn on, no humidity control, damp floors, broken TV, no coffee maker or microwave as advertised, MOLD behind the headboard where I slept with my asthmatic child. The kicker was the front desk employee who knocked, unlocked, and OPENED our door at 9:50 pm, because apparently earlier we hadn't actually been checked in properly. My daughter was so scared she couldn't fall asleep, we had to block the door to calm her down. We tried contacting the property manager when that happened, no response. We tried talking to them again at check out, and were told they weren't there, and there had been multiple complaints that morning, but they would get back to us. We have yet to hear back from anyone. I understand \"you get what you pay for,\" but I honestly feel like this was over the top bad. We also have photos of the mold, sheets, and rusted light.

Friends_and_family Family

2/10

Poor

12 Jul 2026

Brandi

They gave us a key to an occupied room. Very dangerous! There was no one there at the time but we had access to all their things and I would not want someone walking into the room I was staying in. No apology- just new key. Had a car air freshener on the air vent in our room to mask the overwhelming smoke smell. Bathroom was full of mold.

Family

6/10

Pleasant

11 Jul 2026

LINAS

One of the ice machines was out of order. The sink was clogged an filled up quickly and drained slowly. Why no fan in the shower / toilet room? The ac worked well. Only one employee available the entire time we were there from the time we checked in at about 4:30pm until we departed the next morningat 9am. Key cards needed to be reformatted numerous times. Breakfast was non existing. No warm or hot food with the exception of what fit in the toaster. Coffee looked like tea. Total dissatisfaction for the reputation of a large name company.

Friends

8/10

Excellent

11 Jul 2026

Tammy

The first room they put me in TV didn't work. They moved me to another room. The TV was ok. The volume would go up and down on it's on. Very annoying.

Self

2/10

Poor

10 Jul 2026

Lee

Was checked into a room and got to room someone had been there before me to still beds was slept in then complained was moved to different room bed sheets had black marks on both beds only one towel and it had black marks on the towel.

Partner

10/10

Exceptional

09 Jul 2026

Jesus

The stay was great. I loved the breakfast.
Room 114 just had a bit of drain issues in bathtub.
other than that everything was great.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Robert

Enjoyed my stay.

Self

2/10

Poor

07 Jul 2026

Shawn

The room stunk like sweat or onions the fridge was unplugged the toilet took 3 times to flush I asked the staff and front desk to do something about the smell in there neither did nothing that was the worst hotel I have ever stayed at in St Louis I will not return at all.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Rob

Check-in was really slow with the person ahead of me, but mine was great and everything else was great as well

Self

10/10

Exceptional

06 Jul 2026

Rodney

Very nice place

Pet

8/10

Excellent

06 Jul 2026

Danny

All was good but I was in a non smoking room, but previous people must have smoked in there. As a family that doesn't smoke, it was a nasty smell.

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

Alexander

The pool experience was uncomfortable. The staff member doing rounds around the pool area was very rude and slammed the pool door very hard while we were still inside. Her attitude was not friendly or professional.

Family

6/10

Pleasant

01 Jul 2026

Connor

The staff were nice

Self

6/10

Pleasant

01 Jul 2026

Dallas

Front desk staff was great.
Cleaning crews did not touch the room over a 4 day span though.
Shower didn’t drain well.
No replacement towels were brought since no cleaning crews came.
You can tell the hotel allowed smoking at some point, there was a constant stench. Unworn clothes from the trip smell terrible because of this.
Checked the breakfast twice and no hot food was available. Maybe they’d ran out at that moment but I’m not sure they had it at all.

Wrapped up review: front desk staff is the main reason it got 3 stars opposed to 2. Wouldn’t stay here again due primarily to the smell, and shower puddles.

It was cheap and I appreciate the level of service rendered at that price point. Price is another reason it got 3 instead of 2 stars.

6/10

Pleasant

01 Jul 2026

Renée

The rooms were dark and musty smelling. Beds were comfortable. Bathroom was dated. Breakfast ok, no coffee second day as they ran out (unacceptable) and the pancake machine was broken both days we were there. Not Wyndham quality. They NEED to have a designating smoking area AWAY from the side entrance door as we had to walk through cigarette smoke every time we left and entered the building and the hallways had a heavy cigarette smell. Disappointed

Family

2/10

Poor

30 Jun 2026

Tristan

The whole building smells like cigarettes. It was overwhelming and gave my wife a headache all night. The bathtub was not cleaned well and noticed hair in the tub and floor. Everything felt so gross. Guest were also smoking marijuana in the back of the built. This hotel seemed to attract uninvited visitors and I did not feel comfortable around. Will not be returning

10/10

Exceptional

30 Jun 2026

Rob

Had a great stay, though it was just one night. Since I'm relocating to the Fenton area, I likely won't have another opportunity to stay here, but I'll certainly recommend it to anyone coming to visit

Self

10/10

Exceptional

29 Jun 2026

Jennifer Ann

Very

2/10

Poor

29 Jun 2026

Rajesh

They say non smoking but it’s a smoke the rooms smell terrible

Family_with_children

2/10

Poor

28 Jun 2026

Leland

My bathroom flooded. Water pouring out of the light fixture, a dangerous situation. They could not move me because they were full, no solution was offered. It was the middle of the night so I had to stay in the same room. The next day still no solutions, I was there for business and was away from the hotel for bout 15 hours each day. 2 more days go by still no solutions before leaving. No one came and cleaned up the bathroom. They just offered more excuses. When I left I asked Shada to refund the 3 days and she said she would talk to the manager. I have received no refund, no communication and no apology. This stands out as the most unprofessional treatment I have received at a hotel in the last 40 years of business travel.

Self

6/10

Pleasant

27 Jun 2026

Nea

It was a ok to stay there. I think the property just needs some new up dates/remodeling. Just brighten up the colors in the hotel is very dark but I think it’s cause it’s just an older building?
And the entryway when you come in was not very displayed like the entryway, but I figured it out

Self

6/10

Pleasant

25 Jun 2026

Angela

On my second night someone entered
my room after 10:00 and claimed they had put their belongings in the room earlier. No one answered at the desk when my husband called to find out how someone else had a card to get in our room. Upon checking out the next morning, we told the clerk what happened and she took our phone number for the manager to call us-no one ever did.

Partner

6/10

Pleasant

24 Jun 2026

Cassandra

Room was ok only stop their for the day shower curtains you can tell had mold and around the tub you could smell the bleach from trying to cover the mold smell no stopper for the tub drain whoever clean the room didn’t do a good job didn’t check the mini fridge it’s was water left in it opened FYI Che k around the bed and all other areas of the room before you mark a room as cleaned Front agent was great and very helpful we only stayed for a rest day from traveling please make sure housekeepers are during their jobs the inspector couldn’t have inspected the room because the things myself and kids saw were visible and it was over looked I’ve worked in hospitality for over 10 years and I would never left a room roll like that ijs but overall front desk staff was great cleanliness of rooms need to be worked on and also lighting outside for pool area we were in the dark the whole time while out swimming

Family_with_children

10/10

Exceptional

24 Jun 2026

ROBERT

TV did not work but It was of little use as I am here for medical care and family

Self

10/10

Exceptional

22 Jun 2026

Tammy

The room was ok except, the tv remote kept muting the tv. I know people steal alot but i didnit have a directory or anything or even what channels we had . Nothing was left inroom . All in all the breakfast was nit the greatest pancakes worked one day then not the next, alot of sad kids. Bananas brown. Etc. Over all staff up front very friendly and helpful. Also the one's working cleaning rooms very nice.

6/10

Pleasant

21 Jun 2026

Christina

Pool was incredibly dirty. You could see the oil floating on the top and when you got in it stirred hair and dirt up to where you were basically covered in particles and hair. The rooms are fairly clean but my sheets and towels were stained with yellow spots. They also ran out of towels at 6pm on a Saturday. Definitely not as nice as pictured. I wouldn’t choose this hotel again.

Family_with_children

2/10

Poor

21 Jun 2026

Stacey

Room was disgusting and all our bags need cleaned out due to the amount of ants in our room. Beds, bags and now all of our clothes were covered!!!! Hot water lasted about 30 seconds and was done for the night. We were told my staff that we were allowed to towels and had to share between 4 people for 3 nights. Absolutely will never stay again!!!!

Family_with_children

6/10

Pleasant

20 Jun 2026

David

Everything was okay, accept that the room smelled like a smoker room.

Also it was quiet even though it is next to I-44.

Self

10/10

Exceptional

19 Jun 2026

Dawn

Clean room and helpful staff

Friends_and_family Family

2/10

Poor

16 Jun 2026

Richard

It smelled really bad and the room smelt like mildew and the ac filter was really dirty and when I went to put my bag into the chair it had a lot of stains that I couldn’t bring myself to stay there I went and told the clerk that I couldn’t stay there and I was going to find something different and she said have a good night

Self

10/10

Exceptional

15 Jun 2026

diana

nice place

2/10

Poor

14 Jun 2026

Daniel

Place is total dump- drug activity and usage in the open. I can’t believe it is listed on hotels.com. I will be doing anything in my power to make that happen with a full refund. Run from place- book at your own risk.

Friends_and_family Friends

8/10

Excellent

13 Jun 2026

Whitney

Air was cold. Pool was nice.

Family_with_children

8/10

Excellent

13 Jun 2026

Jan

The staff was friendly and helpful. Disappointed that the floor at the sink was very wet (perhaps a leak?) and we couldn’t turn off the cold water faucet all the way off. And not a biggie, but I would like to have had cups in the room so I could take my pills easier.

Partner

10/10

Exceptional

12 Jun 2026

Heather

Pleasure to stay

6/10

Pleasant

11 Jun 2026

Michael

The woman working the counter when we got there, just sort of pointed to an area that I could park. My truck and trailer didn't explain where or how to get there and did mention the police patrol it often which I truly doubt because the police are busy to patrol through there, and I had a lot of personal property in the back of my truck, which she really didn't care about the person working in the morning in the breakfast area was sitting behind a counter watching her phone. She was not aware that the pancake maker needed a bag replacement. She was not aware that the eggs were just about gone when someone asked if she worked there she says well yes that's why I'm sitting back here in a snotty tone. She then went and got some eggs. Watered around a little bit saying she would go get some forks because they were out of forks that she didn't notice and lastly, I looked and I asked if there were any more bagels and she says only the one you see and there was she pointed to the canister and I responded at obviously I didn't see that one and that's why I asked you very poor representation for your hotel

6/10

Pleasant

11 Jun 2026

Alyssa

Not the cleanest room. One of the beds wasn't made and I had to ask the desk for towels because there were nome on the room.

Self

2/10

Poor

11 Jun 2026

chris

Do not stay here. It is the worst Hotel I have ever been to. The room was gross and should not be available as it is not safe to stay there. Mold was all over the bathroom and room. I have reach out for a refund or will dispute my charges. Stay anywhere else but here.

Family_with_children

4/10

Poor

10 Jun 2026

Stephanie

Came to Fenton for a tournament & this was hotel the organization partnered with. The hotel smelled like wet dog & skunk. It was very humid inside. We get to the room & the electrical outlet between the beds was loose. Plugging in a phone charger turned the light on. The bathroom light switch is hidden behind towels & they don't tell you. We waited an hour for maintenance to tell us where it was. The wall had cleaner or something on it that wasn't wiped off. The shower wasn't cleaned & had hair in it. The fridge wasn't cold. There were 3 of us & only 2 towels. All they would give us were 2 towels. One of us had to use hand towels to dry off. Hot water only lasted a few minutes at the shower head, but using the faucet it was hot. I never knew if it was going to turn freezing cold or scalding hot or when (2 or maybe 5 minutes into my shower). No toilet paper or soap. The bathroom floor was sticky. Throughout our stay any time we went to the desk about something they always had an excuse. One key card never got activated & the employee said it got demagnetized in a wallet & didn't activate it. The card didn't work to start with. At breakfast my daughter over flowed her bowl with dry cereal (it wasn't much) & the employee tossed a wet rag in front of me on the counter & never said a word. The pool could've been cleaner. The air in the room was good but that's about all. Would not recommend staying here.

Friends_and_family Family

2/10

Poor

07 Jun 2026

Ashley

Checked in with staff first day of visit, we're not friendly and did not update about any pool closures. In room, did not have spare toilet paper, shower had hair on the wall and was not fully clean. Toilet used multiple flushes to work properly, and shower would fluctuate from freezing cold to scalding hot. Pool was closed for the season, which is why we chose this hotel with no notices anywhere to guests other than on the pool. Informed staff of room issues and none were addressed. Would not recommend staying here whatsoever. Go somewhere else, it's not worth the money.

Partner

10/10

Exceptional

05 Jun 2026

Enrique

Great and happy Customer Service

Partner

6/10

Pleasant

04 Jun 2026

John Childs

A previously broken lamp almost fell on my son's head when I reached for the switch. Staff person's response was less than gracious. \"Just deal with it.\"

Friends_and_family Family

6/10

Pleasant

04 Jun 2026

Doug

The hotel is a mixed-bag. The breakfast was good enough. The lady who checked us in was nice. The beds were comfortable, room was clean and the air conditioning worked well. However, we booked two rooms, and the TV in one of them did not work at all. There were not enough towels and washcloths in either room to cover the number of people that we said were coming. When I asked for more, the lady said they didn't have any washcloths available. She did give us a sufficient number of towels. Rooms should be equipped minimally for at least one towel and washcloth per guest. Also, when we checked in there was no one at the front desk. I waited for about 5 minutes. There was no buzzer or bell. So I called the property, and the phone at the front desk rang and was never answered. Eventually the person came to check me in. I believe the place is understaffed--someone should be available for check-in and answering phones. But, we slept well and, like I said, the breakfast was good enough. With a few minor improvements in staffing, supplies and with a few new TVs, this could be a pretty good place to stay.

Friends_and_family Family

8/10

Excellent

31 May 2026

MARK

Clean room, good staff, breakfast OK.

Partner

10/10

Exceptional

31 May 2026

Michelle

Clean room, nice staff

Self

2/10

Poor

31 May 2026

Brett

Their was one employee working when we checked in and if I said she was useless that would be giving her too much credit. When we got into our room our refrigerator was unplugged so we had to toss some food we were planning on keeping, our bathtub didn't have a drain plug, we had 1 towel, and no remote to our TV. When we let her know about all these issues the front desk staff told us she was too busy and we would have to come down and get it ourselves. My wife was told she could go to the housekeeping room herself to get our towels, she couldn't get a drain plug because they didn't have any, and the TV remote wasn't that big of a deal so we would just have to go without. Since we had our 6 year old and 1½ year old with us not being able to take a bath and stuck watching the weather channel wasn't ideal. I would say spending the weekend in the county jail would probably have been a better experience.

Family_with_children

8/10

Excellent

26 May 2026

Lois

We overheard other customers who couldn't get towels, remote, and we wanted a blanket which was not available.

Partner

6/10

Pleasant

25 May 2026

Jennifer

Staff was very nice. Room was ok.

Family

6/10

Pleasant

23 May 2026

patrick

It was okay ar best, check inn took a bit, soap on floor in bathroom was an exciting adventure. Probably will not stay here again.

Partner

4/10

Poor

21 May 2026

Sarah

Carpet in the room was full of food crumbs . The TV remote didn't work. Had maintenance come to the room to fix it but you couldn't change the channels unless you were directly infront of the TV. I've stayed here a lot lately but this night was a disappointment.

Self

6/10

Pleasant

20 May 2026

terri

It was okay .

Partner

8/10

Excellent

19 May 2026

JEANNE

Reception staff was very helpful.

Partner

10/10

Exceptional

19 May 2026

Thomas

Stayed here one night, it was fine. Room was clean, bed comfortable, good roadwside hotel.

Self

4/10

Poor

18 May 2026

Jerry

The staff need training on coustom service, rooms was not clean front desk personnel ask if she was upset with everyone.

Partner

10/10

Exceptional

18 May 2026

Brenda

It was all great except that the room could have been vacuumed better.

2/10

Poor

18 May 2026

Kim

Room was supposed to be smoke free. It smelled like someone smoked in there for years. No tv remote, toilet had tissue floating in the stool when I got in the room. Bathroom floor & tub/shower was filthy. No shampoo, no conditioner & no soap.

Self

8/10

Excellent

18 May 2026

Stephanie

We stayed there because husband had to be at Barnes early for tests. The staff was very friendly and nice. If I needed anything they helped me out. Will stay there again

Partner

8/10

Excellent

18 May 2026

Donivan

My wife and I stayed one night, and it was a pleasant experience.

Partner

2/10

Poor

18 May 2026

Jennifer

Dirty sheets in the room, asked for clean sheets they never came. I slept on top of the blankets with my own blanket from my car. Overall filthy, front lobby had over whelming smell of weed. Never again!!

Family_with_children

4/10

Poor

18 May 2026

Matthew

We walked into the hotel at 8pm. There was a single person working the front desk. She was doing the best she could but a long line had formed. Their was a smell of smoke in the entryway. Many people were having issues with their door keys failing. Walking to our room we could tell that the carpet and wallpaper was old. Didn't see any cleaning staff or anyone else. Opened the door to our room and immediately found the smell of covered up smoke from years of smoking in the room. Layers of dust on the headboards and every lamp in the room was unplugged. The beds seemed clean, but the sheets didn't smell like they were freshly cleaned. We were all tired and I hate complaining especially for a single night stay, so we went to bed. All four of us woke up to soar throats. At morning checkout, another line had formed again, still no sight of any cleaning staff in the hallways. A single person working the front desk and nobody working the \"breakfast\". The breakfast consisted of VERY green bananas, some apples, and a juice machine. The coffee machine was also working but the creamers and sugars were completely empty. There was a pancake maker in the corner but it was unplugged. I went to get a cup of orange juice. The only cups were two paper coffee cups that were left. I drank my juice while waiting in line to checkout. While I waited, I saw no other staff and nobody checked the breakfast area at all to refill or clean.

Family_with_children

4/10

Poor

17 May 2026

Pandurang

I arrived at hotel and met reception staff for check in. Drama starts!! I was told that since you booked through 3rd party such as expedia, you could not be,checked in. The reason being the price gave by expedia to me is what expedia trying to pay to hotelm Hotel doesnot agree with that rate. I was asked to call expedia customer service and solve the issue with them as if i negotiated rate between hotel and expedia. I was waiting in lobby and calling expedia. I was on call with expedia for 3 hours. I was not allowed to check in until i Pay the difference between what expedia paid vs theor e,pected rate. Finally, i paid difference and then allowed to check in after 3 hours. I was also told that i will not get recepit of what i paid. This is worst experience at this hotel. Room was clean and parking was,safe.

After 2 days of stay, i tried to get receipt in the morning,from manager. She was kind to give the,same.

I should not have to go through issues between hotel and expedia for 3 hours. This is unfair.

Please think about it and decide best action.

Family

10/10

Exceptional

17 May 2026

Loreta

Everything was fine we enjoyed our stay there we will visit again

Friends_and_family Family

10/10

Exceptional

17 May 2026

Daquana

Lots of food choices and gas stations near by also very easy highway access

Self

2/10

Poor

16 May 2026

Daniel

Stay away...very poorly operated... understaffed...2 housekeepers frantically trying to make rooms ready... working beyond 5pm. We were given a room that was a pig sty...not cleaned...not ready. Given another room...no toilet paper....short towels. Overheard guests at the desk given card keys that didn't work....no working lights in bathroom...most common areas at this hotel were dirty and unpresentable.

Partner

4/10

Poor

12 May 2026

Michele

The area was sketchy. The room was not he cleanest. I would not stay here again.

Family_with_children

8/10

Excellent

12 May 2026

Judith

The clock next to bed was not changed to daylight savings time, threw me off a little. Box of tissues was empty. Other than that, no complaints.

Partner

2/10

Poor

12 May 2026

Donald

I stayed at this hotel 4 nights for a business trip. The entire stay was disappointing. I was told the room could only be cleaned every three days, but that this was not guaranteed because they were having trouble with housekeeping. The room was not cleaned at all during my stay. The hallways and stairways were unvacuumed and most rooms had bags of garbage piled outside the doors. My sink had no drain cover, just an open hole with a slow drain. The toilet was also a slow drain. Two mornings I did not have hot water. My room key failed to work and had to be re-set, which is understandable, but it just added to my frustration. The internet went out one evening, and that included the television. There were no glasses or cups in the room, and no ice bucket. The police were there one evening, escorting someone out of the hotel. Perhaps this was a positive sign, but it added to the sense of gloom and disaster that permeated this hotel environment. The staff were not unkind, but they seemed frustrated and overwhelmed. I am glad I didn't spend too much time in the room, and even gladder when it was time to check out and come home.

Self

10/10

Exceptional

08 May 2026

Sarah

Room was clean. Staff was very friendly. Hotel is close to the highway and reasturants.

Self

10/10

Exceptional

05 May 2026

Michael

Good stay no issues

Friends_and_family Family

10/10

Exceptional

05 May 2026

Cindy

Clean and a safe place to stay

Self

10/10

Exceptional

05 May 2026

Cindy

Very clean

Self

6/10

Pleasant

03 May 2026

Diane

The staff was great and the room clean. The microwave didn't work and the shower was bad.

8/10

Excellent

03 May 2026

BLAINE

A/c was very good. Staff friendly. Breakfast bar very good

Partner

4/10

Poor

02 May 2026

alexander

Room reeked of cigarettes

6/10

Pleasant

01 May 2026

Rahul

The stay was good but not too good.

4/10

Poor

01 May 2026

Kimberly

There were fleas in the room. The hot water didnt last but 2 mins. The water pressure was terrible. The carpet in the room. Did not look clean.

Friends_and_family Family

2/10

Poor

29 Apr 2026

Mike

I was told I wouldn't be getting keys till the next day. Anytime I wanted in my room an employee would let me in. I obviously said that was unacceptable and wasnt staying there. They said they would still charge me for the room as it was a non refundable reservation. Last time I stayed here it was just atrocious. I had forgotten that whole event until I pulled up. Never ever again. But the lady at the front desk was nice.

2/10

Poor

27 Apr 2026

Robbie

It smelled and was dirty the first room. The second room was mostly clean but not great

Self

2/10

Poor

27 Apr 2026

Theresa

The overpowering smell of bleach was definitely a red flag. The room smelled and looked dirty. Hotel was very dark with shady characters hanging around outside.

Partner

6/10

Pleasant

27 Apr 2026

Sean

Toilet ran if you didn’t giggle the handle. Two of us shared the room it had two beds but we only got one washclothe one towel had a hole in it and the shower temp fluctuated hot and cold.
Overall not great.

Friends

8/10

Excellent

26 Apr 2026

Julia

Quiet room.

Family

10/10

Exceptional

26 Apr 2026

Marisa

Nothing to complain everything was perfect! 🙌

Friends_and_family Family

6/10

Pleasant

24 Apr 2026

Catherine

Carpets especially on the first floor were very stained, the floor in the elevator looked like they hadn’t seen a broom in a while. The windows on the elevator were filthy. But worst of all the whole hotel being older smelled of stale cigarette smoke when renovated they cheaped out. Carpets coming loose from the wall strings hanging out. The linens were clean but dingy. Very dark throughout. The girl at the front desk couldn’t help with several questions I had except if the restaurant next door was good. She was not the best kept for customer service. We have stayed at hotels at this price point as well as being older and we never had a complaint to give. The morning girl at the front desk was filling a plate of food and eating at the desk rather than wiping down the tables. Everyone had been used. We stayed as we were exhausted and the linens were clean if dingy. Otherwise we would have moved on. The Positive the bed somewhat was comfortable

Partner

6/10

Pleasant

23 Apr 2026

Sara

Multiple lights did not work and the halls were dirty.

6/10

Pleasant

22 Apr 2026

eric

Couldn't get the TV to work Had a musty muggy smell.

Family

6/10

Pleasant

21 Apr 2026

Luis

No breakfast was served on Saturday morning when we asked the front desk they said no breakfast because the employee called off. Really disappointed. On my last trip here it rained and moisture got inside the window ledge which has been happening for a while because the curtains had mold in them . They never issued me a credit or called back when I asked they said we can’t give you a credit because you booked on a 3rd party . The cleaning has gone down and service is a hit and missed. Popcorn was removed from the afternoon service. Overall is just a place to stay nothing more. This place was better when pearl tree it used to be there.

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