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Sonesta ES Suites St Louis Chesterfield

Chesterfield - MO · United States

15431 Conway RoadView location

8.0/10Excellent1,063 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort8.4/108.4
Condition7.6/107.6
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sonesta ES Suites St Louis Chesterfield

Ideally located in the Chesterfield area, Residence Inn St. Louis Chesterfield promises a relaxing and wonderful visit. The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at Residence Inn St. Louis Chesterfield.

Some of the well-appointed guestrooms feature flat screen television, fan, air conditioning, heating, desk. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Chesterfield (MO) has to offer are three great reasons you should stay at Residence Inn St. Louis Chesterfield.

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When you stay at Sonesta ES Suites St. Louis - Chesterfield in Chesterfield, you'll be in the suburbs, within a 15-minute drive of Hollywood Casino Amphitheatre and Westport Plaza.

This hotel is 14 mi (22.5 km) from Ameristar Casino St. Charles and 21.5 mi (34.5 km) from Six Flags St. Louis. Make yourself at home in one of the 104 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops.

Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided daily. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 150 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • The seasonal pool will be open from April to October.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • The property is professionally cleaned.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests arriving between 10 PM and 6 AM can ring the doorbell for check-in assistance
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property is professionally cleaned
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    Spanish

Nearby attractions

Faust Park 2 km / 1.3 mi
Sophia M. Sachs Butterfly House 2.1 km / 1.3 mi
St. Louis Carousel 2.5 km / 1.6 mi
The Awakening Sculpture 2.7 km / 1.6 mi
Chesterfield Amphitheater 2.8 km / 1.7 mi
Chesterfield Central Park 2.9 km / 1.8 mi
Governor Bates Trail Trailhead 3 km / 1.9 mi
Missouri River 3.5 km / 2.2 mi
St. Luke's Hospital 4.7 km / 2.9 mi
The Factory 6 km / 3.7 mi
Myseum 6.2 km / 3.9 mi
Bowlero Chesterfield 6.2 km / 3.9 mi
The District of St. Louis 6.5 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 104
  • Number of floors (main building): 2
  • Suites: 104
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
Show 21 more facilities & services
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • BarExtra charge
  • Smoking areaExtra charge
  • Children playgroundExtra charge
  • TV lounge
  • Game roomExtra charge
  • Picnic
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Cycling / mountain bikingExtra charge
  • BilliardsExtra charge
  • GolfExtra charge
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Sonesta ES Suites St Louis Chesterfield

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Sonesta ES Suites St Louis Chesterfield

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size Bed • 25 m²STU.H6-QN
    STUDIO Accessible-Queen Size BedPhoto unavailable5 photos

    Sonesta ES Suites St Louis Chesterfield

    STUDIO Accessible-Queen Size Bed

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LOFTSUITE • LOFTSUI.LO

    Photos are not available for this room type.

    Sonesta ES Suites St Louis Chesterfield

    SUITE LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Sonesta ES Suites St Louis Chesterfield

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 30 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Sonesta ES Suites St Louis Chesterfield

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 30 m²SUI.B2
    SUITE TWO BEDROOMSPhoto unavailable8 photos

    Sonesta ES Suites St Louis Chesterfield

    SUITE TWO BEDROOMS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Sonesta ES Suites St Louis Chesterfield

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 30 m²SUI.H6-2
    SUITE AccessiblePhoto unavailable5 photos

    Sonesta ES Suites St Louis Chesterfield

    SUITE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sonesta ES Suites St Louis Chesterfield

8.0
Excellent
1,063 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
7.6 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
06 Aug 2026
Thomas
Nice staff
6/10
Pleasant
06 Aug 2026
KIM
They had a couch with a slip cover over it. We thought we had a pullout couch. So when we took the cover off to open it the stains were terrible,
The carpet was dirty and had stains,
The rest of the 2 story was good.’
6/10
Pleasant
04 Aug 2026
Katherine
The professional photography on Hotels.com really sold this property I just wish it had lived up to its appearance. These rooms are converted apartment or duplexes. The fireplaces are poorly disguised at best, the mattresses old and stained, water pressure starts out great until you actually start to wash your hair and don't get me started on trying to rinse the soap off your nether regions. Outside the room the paint is rusty and peeling in spots. It wasn't all bad the pool looked nice and the property despite being in need of physical maintenence and general upkeep was clean and the staff friendly and helpful. Overall for a place to sleep and be able to have a simple meal while out of town its suitable but not outstanding.
Friends_and_family Family
10/10
Exceptional
04 Aug 2026
Barbara L
Great pool, amazing staff, good food,
Great experience!
10/10
Exceptional
04 Aug 2026
Barbara
The staff was so helpful and kind. I had a change in my stay and they worked with me to make it go smoothly.
10/10
Exceptional
04 Aug 2026
blanca
Great
10/10
Exceptional
02 Aug 2026
Baltazar
Everyone was great breakfast was good was a good stay for me and my family
2/10
Poor
02 Aug 2026
Serah
Unfortunately, we left after only about 30 minutes due to the condition of the room. I just couldn’t do it. I told my kids to leave their shoes on and because of the condition of the floor. The sheets had crumbs in them, the bathroom floor was sticky — my daughter’s socks were sticking to it — and the carpet and floors all appeared un-vacuumed — we even found fingernail clippings and stains on it. It looked like many of the surfaces had not been cleaned in quite some time. On top of that, the pool water was cloudy, not clear. The gates to the pool did not lock, which is a safely hazard for sure.

Given these conditions, we packed up our kids and checked into another hotel. We did notify the front desk staff before leaving, and they advised us to reach out to Expedia for a refund. We were since notified that the manager of this hotel denied our refund request from Expedia, which is super unfortunate.
10/10
Exceptional
02 Aug 2026
Alejandro
La ubicación es fantástica
8/10
Excellent
02 Aug 2026
Scott
It was great to have a kitchen. In a room for up to 4 people — king size bed and a sleep sofa — more than 2 of each of plates, forks, spoons, cups, etc. would have been appreciated. And there were only two sauce pans, no skillet, which limits what one can make in the kitchen.

Room was clean for the most part. Carpet could have used a more thorough vacuuming…dust and a big hair-ball. And was surprised to arrive to a full dishwasher, but at least it was clean.

Overall, would stay there again.
4/10
Poor
01 Aug 2026
John
Spider webs in the corners, vents. Spider crawling in the sink. Absolutely no hand soap, bath soap or shampoo in the room. Front desk unable to send any to the room.
I didn't try the breakfast, I figured if the room was that dirty I didn't want to try the food.
10/10
Exceptional
01 Aug 2026
Marcus
Everything was great except the high deposit it was ridiculous
8/10
Excellent
01 Aug 2026
Jean
I couldn't give 5 stars due to not having any cleaning or replacing of towels for the entire week we were there. I even asked the front desk if they could pick up dirty towels and drop off new ones. They sent a worker with new ones but nobody got the dirty towels. The keys also kept malfunctioning, I had to go to the front office to request new ones twice in the 7 day stay.
6/10
Pleasant
01 Aug 2026
Angela
Lots of issues. None that ruined our trip.
**Pool gates did not lock***
Pool was very cloudy all they do is put more shock in every day. They need a pool service company, they don’t know what they are doing with chemicals.
Toilets loose, rocked whenever we sat on them.
Bathroom drains clogged so water up to ankles in tub. ( they did try to fix but an employee with a plunger doesn’t usually work on a tub drain)
Kitchens were very poorly stocked with bare minimums. Not enough silverware, plates or pans.
Oven didn’t work at all.
Won’t stay there again. For the cost we could have gotten a better quality hotel. It was the only thing available when I booked.
10/10
Exceptional
31 Jul 2026
stacey
Breakfast was great, lots of options. Loved the location, great neighborhood
10/10
Exceptional
27 Jul 2026
Hasan Can
I stayed for a week. It was pretty good, very good breakfasts. Staff was helpful and friendly. My room had a few maintenance issues checking in, but it was fixed the next day after I brought them up. Good place to stay if you have dogs, easy to walk around. Transportation by car is easy too, as it's right next to I-64, there was some highway noise, but it was manageable.
10/10
Exceptional
27 Jul 2026
Angelica
Staff was nice!
8/10
Excellent
27 Jul 2026
Quantrell
Nice area clean rooms and really hot water maybe a little too hot but overall a good stay
6/10
Pleasant
27 Jul 2026
Stacy
Rooms need a good deep cleaning. We could see a lot of stains on the carpet, the walls need a good wipe down. Also the vents looked very dirty too. Breakfast was alright. Apple juice was pretty much just water. Milk tasted a little funny.

We did enjoy our stay with the layout of our room. Handwash would be nice for the bathrooms, not wipes.
4/10
Poor
26 Jul 2026
Jaime
Don't let the outdated pictures fool you. The rooms are outdated and dirty. The furniture is old and torn. Fireplace is boarded up. No dishes in the room. The pool is small. Basketball court is small, no net, bent rim. No tennis court. Breakfast was terrible. The first room we were given had a mouse infestation and was full of mouse poop. Even on the beds. We were very disappointed in this property overall.
Family_with_children
10/10
Exceptional
26 Jul 2026
Janice
Here for unexpected emergency stay, rooms, clean, bed very comfy, linens soft, bathroom small, but like that sink area is outside toilet, tub area, much room in this area, kitchenette is a great plus, sitting area nice. Property nice, breakfast good. Staff excellent. Everyone very polite and kind, immediate response to any concerns, would highly recommend this hotel!
8/10
Excellent
25 Jul 2026
Chyanne
Overall, we had a good stay here. My only complaint is that there was food left in a pan in the microwave from the previous occupant and the room could have used a little fusing before our arrival. They came and cleaned the food and the pan the following morning and the microwave, so they were definitely quick about getting it taken care of.
6/10
Pleasant
24 Jul 2026
Leyda
While the staff provided exceptional service, improvements in cleanliness would be beneficial, and the breakfast offerings were unfortunately unsatisfactory. However, the overall stay was positive.
8/10
Excellent
20 Jul 2026
Brittany
.
Friends
4/10
Poor
20 Jul 2026
Kassie
Floor felt sticky, there was hair left over in the shower from previous guests.
Partner
10/10
Exceptional
20 Jul 2026
Michael Blaine
Nice clean place. Reasonable priced and 2-3 miles from St. Luke's hospital on Conway.
Partner
2/10
Poor
19 Jul 2026
Ashley
This was, without question, the worst hotel experience I’ve ever had. I booked through a third-party website and had a confirmed reservation through multiple nights. Despite that, management claimed my reservation had been canceled and forced my husband and I to leave.
What happened next was completely unacceptable. While we were trying to resolve the situation, staff entered our room without permission, removed our belongings, documented them on video, and left our personal property outside. It was over 100°F that day, & we were left standing outside with our belongings & our dogs, while trying to find another place to stay. It was humiliating, stressful, & completely avoidable.
The manager was dismissive, rude, & showed no empathy or professionalism throughout the ordeal. We were eventually offered a smaller, downgraded room only after the damage had already been done.
No guest should ever be treated this way, especially after paying for a confirmed reservation. I cannot recommend this property based on my experience. I hope management takes accountability and makes meaningful changes so no one else has to go through what we did.
Partner
10/10
Exceptional
19 Jul 2026
Lora
Loved the generous breakfast and spacious rooms! Pet friendly ! Great location in Chesterfield too!
Pet
6/10
Pleasant
17 Jul 2026
Miki
The place is getting old and not catching up for maintenance. Breakfast was not great.
Friends_and_family Family
10/10
Exceptional
10 Jul 2026
Melissa
This was the third time I have stayed at this Sonesta. It is always a wonderful stay. The staff is wonderful, the hotel was clean and the property was beautiful!
Friends_and_family Family
10/10
Exceptional
09 Jul 2026
SANJAY
We had a unique experience living in apartment type room having kitchen, hall and bed together. Good for going longer days. Best part was having breakfast included.
Family_with_children
6/10
Pleasant
08 Jul 2026
David
The hotel is kind of hidden in an office building area. You're able to get to it pretty quick. The hotel itself is quiet, check in process was easy & staff was friendly. It really is a no frills hotel. They do have liquid soap available for hands and body. Some spots in the carpet were dirty. Our kids socks turn black. Bannister to the upstairs was falling off the wall. Beds had major dips in them and were uncomfortable. The bed's definitely need to be replaced they're worn out bad. The shower was very disappointing it seems like the water pressure isn't there. Overall it was a nice hotel I would stay again. The breakfast was a little disappointing.
4/10
Poor
06 Jul 2026
amanda
Room layout was good. Room had ants, Room smelled like old cigarettes covered up with bad deodorizer. Bathrooms smelt like urine. Wore my shoes entire time cause carpet was gross and needed replaced . Couch had a couch cover over it because it was so stained and wore out. I do not recommend staying here.
Family_with_children
2/10
Poor
05 Jul 2026
Jason
Place was a flop house. We got to the room which stunk, the sofa couch smelled worse to the point they did not even want to pull it out. We ended up immediately leaving, and had to book a different hotel. Would not recommend to anyone. Had to fight to get my money back on the additional two nights I had booked, they would not refund me the money for the one night since we had to check in to find the horrible conditions. Would not recommend this place to anyone
Family
8/10
Excellent
05 Jul 2026
amanda
The place was just what I was needing pool was nice. Friendly staff. Rooms was clean and nice
Partner
8/10
Excellent
29 Jun 2026
Jolene
The only reason(s) im not leaving a 5 star review is because the walls & windows are super thin that you can easily hear the birds & the cars & if youre even 2 buildings from the pool, you can hear all the excitement from everyone. Im a light sleeper, so that may not be anyone else's concern. The buildings were dated but still clean & overall exceeded expectations.
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
elnora
Great for families, cool rooms. More like an apartment than a hotel.
Friends_and_family Family
10/10
Exceptional
24 Jun 2026
elnora
Great for families. Good breakfast and pool.
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Kirsti
This was the third time we stayed at the Sonesta. We enjoy staying there because it’s a convenient location and they have full kitchens for cooking.
Partner
8/10
Excellent
22 Jun 2026
Hao
We enjoyed having the full to cook and table to eat the food.
Family_with_children
6/10
Pleasant
22 Jun 2026
Brenda
Has a kitchen
Partner
10/10
Exceptional
18 Jun 2026
Sherri
I've stayed there many times and find the accommodations perfect. The use of a full kitchen is great. I will continue to stay there when I visit the St Louis area.
Friends
6/10
Pleasant
13 Jun 2026
Sarah
Our room was large and clean with a kitchenette. It had a strong food odor and there were dishes left in the dishwasher. Breakfast was barely edible.
Partner
2/10
Poor
12 Jun 2026
William
The room advertised (King suite) was NOT a King suite. The walls were covered in dirt, the couch was filthy, the kitchen and bathroom lights did not work. The room was so disgusting that we checked out immediately. Per their policy, we were expecting to only pay for one night but they charged us for both. We have attempted to contact the property manage but she will not return emails or phone calls. It became obvious that this hotel is being used as a flop house for people looking for extended stays. Do NOT book a room here. Your room will be nasty and they will do nothing to fix the problem.
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Kent
The hotel staff were courteous and helpful. Our room was clean and comfortable. The complementary breakfast was more generous than most and offered plenty of options. We would stay here again.
Friends_and_family Family
8/10
Excellent
09 Jun 2026
Michael
Staff members were polite and helpful, rooms had everything we needed, and the beds were comfortable.

I wish the description was a little more clear or there was a room layout in the listing. Wasn’t a problem at all but not quite what we were expecting.

Room was clean enough but not spotless, and carpet and furniture showed some wear and tear.
Family_with_children
6/10
Pleasant
08 Jun 2026
Deborah
I liked the room. The couch/bed is very uncomfortable for watching TV. I had to use one of the pillows to create a comfortable spot. The cleaning product used to clean the tile floors created a very sticky feel for my feet. But I do like that the TV is in front of the couch. They did not provide an extra blanket in the room. Liked that they provided towels at the pool. They had pancakes at breakfast but I am a waffle fan. My husband liked that they had turkey bacon at breakfast as an alternative to hoof meats. We will go back but can tweak the negatives for a better stay. My key cards kept failing and was additional inconvenience to replace them but not a terrible thing. The location is very convenient for our needs. Planning another stay soon
Partner
10/10
Exceptional
08 Jun 2026
Danny
The property was nice I would stay there again
Friends_and_family Family
8/10
Excellent
07 Jun 2026
Jamie
Good motel. They charge a $150 deposit and say they refund you 10-14 business days, be prepared for that. Pool area was clean, and they had towels outside for the pool. Quiet area besides trucks on the highway. The room we stayed in could have used new locks, they weren’t as secure. Furniture could use replaced. Bed was super comfortable! Great water pressure. Front staff was nice as well. Would come back.
Partner
2/10
Poor
07 Jun 2026
Heather
There were stains on our floor the bathtub stopper was broken it was just gross the toilet wasn’t cleaned prior to us being in there felt like it was $300 we spent for one night to stay in an okay hotel that was dirty
Friends_and_family Family
6/10
Pleasant
07 Jun 2026
Kelly
Parking needs to be expanded. Tight spots and not enough. Our room was on the back side of a building and was poorly lit at night. Accommodations were comfortable and breakfast had a nice selection.
Friends_and_family Family
8/10
Excellent
06 Jun 2026
Edgar
Good
Friends
10/10
Exceptional
02 Jun 2026
Matthew
Nice place clean and staff friendly and helpful
Friends_and_family Friends
4/10
Poor
02 Jun 2026
Daniel
It was an interesting room (loft) but it was not well cleaned. The property itself was also not well maintained.
Family_with_children
10/10
Exceptional
01 Jun 2026
Malaina
This was my second time staying and I couldn't have picked a better place.
Friends
4/10
Poor
29 May 2026
Kristy
Our room had a very strong airfreshner ,refrigerator was dented and the door wasn't straight .The stairs to the loft had stains and dirty.The mattress on all the beds lacked covers and had stains.I will not stay at this hotel again.
Family_with_children
6/10
Pleasant
29 May 2026
ron
Room wouldn’t get any cooler than 76 and it was only 82 high for the day. Couldn’t sleep well because it was to hot
Partner
2/10
Poor
28 May 2026
Evan
Room was dirty, carpet had many questionable stains with several being some kind of red juice or blood. The bathtub and sinks had some hairs left in them. The bath/shower water temp was either tepid or scalding hot and dangerous. Bedding had many worrisome black dots on them, probably flea-related. Parking lot had a few questionable guests(?) hanging around, as well as some unmarked vans circling around from time to time. Front desk worker seemed totally unbothered by all of it when told, and we decided to checkout within an hour or two after checking in.
Family_with_children
10/10
Exceptional
27 May 2026
Joanne
great room, great staff, great breakfast
Self
4/10
Poor
26 May 2026
Melody
Property is looking run down, does not look like the pictures on website, we were put in the wrong room at first, the room we reserved was filthy and smelled like urine, so they moved us to a third room, in which I had to make some minor repairs to the toilet seat which was very loose, and a towel rack which fell off on one side, soap dispenser fell off on first use. In the kitchenette we could not find the dishes to use, finally located them still in the dishwasher, microwave has rust where the coating has come off. Would have left but could not find another hotel which had space available at the last minute
Family
2/10
Poor
23 May 2026
Susan
Waled into a nightmare and no refund. Took pictures and documented everything for Expedia, but we didn't pay the insurance and lost out on refund. Did not stay at property after sering inside. Walked upstairs and fell on way down - looked up and saw the railing was broken away from the wall! Caused my fall. Broken closet door, dangerously dim bathroom light, overall unclean place. Just yuck. Do not stay here. Or at least pay the insurance so you can get a refund because you won't like what you find. You've been forewarned.
Family_with_children
8/10
Excellent
23 May 2026
Mattie
For tired travelers it was great!
Family_with_children
4/10
Poor
22 May 2026
James
The kitchen was not equipped. No silverware and no plates or glasses. The bed was short-sheeted. Room is starting to show wear. The front desk didn’t have toothpaste that I forgot. The breakfast room didn’t serve water. There was only one coffee in the room but I stayed two nights. The phone in the room didn’t ring to the front desk. The front desk staff was pleasant however and made a special effort to get my water for breakfast. But too many problems as stated above, so I will not stay there again.
Self
10/10
Exceptional
22 May 2026
Chanda
Very nice and clean. The suite was spacious.
Partner
4/10
Poor
19 May 2026
Patricia
The rooms were not clean. Getting in the room was a challenge…lock assembly didn’t work properly and cards didn’t work half the time. Rooms were not clean.
Staff not all that helpful. Food was subpar.
Partner
10/10
Exceptional
19 May 2026
Angela
Nice room
8/10
Excellent
19 May 2026
Johnnie
Yes, the kitchen was equip with cooking utensils, Staff check in was painless, the neighbor down stairs did have a pet, the property is ready for a overhaul update very soon, the website showed a fireplace, not.....it was blocked off and boarded up with white paint to look like it was a wall. overall I say it is time for an updated rooms, and paint for the entire property. I know the time we are experiencing in US this will cause great amount of money, so I can not see this happening soon, maybe. But it is a brand new hotel chain built right next to them as well. So I hope the property manager will receive this and I know she is not the one who will or can make severe up keeping changes. The best part of our 1 Night stay the Loft was super clean and sanitized from the top to the bottom!! Thank You!
Friends_and_family Family
2/10
Poor
18 May 2026
Jacquie
The room was dirty- hair all over the bed, flipped the covers all the way back and the bottom on the sheet was in the middle of the bed and it’s obvious it had been slept in multiple days. Front desk was minimal help at best, didn’t offer another room. This, unfortunately, was a non refundable room. Expedia was able to get a refund to my original payment method. However, Sonesta, then charged my card I had given them for incidentals. I will be disputing this charge as well. We were in the room less than 5 minutes. If I could give it -5 stars, I would.
Partner
10/10
Exceptional
18 May 2026
Kane
Wow!! Where to being? Every interaction I had with the staff, and I’m ashamed to say there was a lot, was amazing. Every time they were more than accommodating and kind. We first needed to change our reservation, which they easily did. Then there was some issue with our check in, which were 100% my own fault, and again they accommodated us. The only slightly negative thing we experienced was at breakfast. It was all over pancakes and wasn’t even the fault of the staff. Just be advised they do have an automated pancake maker, and the day that we were there was very busy. I absolutely love the idea of fresh pancakes though and my kids did say they enjoyed them. There will be a wait if it’s busy. There also aren’t phone charging outlets in the rooms, so don’t forget your brick. Other than that, this was an absolutely beautiful hotel. It felt like staying in an apartment complex and not a hotel at all. Parking is tight if you drive a big vehicle. If we have to travel to Saint Louis again we will be staying here.
4/10
Poor
17 May 2026
Barry
n/a
rooms were clean however sofa was in bad shape
towel rack was
off the wall when we arrived
reservation did not match my request for either room
Family_with_children
8/10
Excellent
16 May 2026
Lawrence
Kitchen is clean with amenities. Nice place for family to stay.
10/10
Exceptional
10 May 2026
Carrie
Room was good. Kitchen was well stocked. Perfect for a weekend getaway
Friends_and_family Family
10/10
Exceptional
10 May 2026
Amy
This property is a great place to stay. With a kitchenette and a laundry facility on site is great.
Partner
10/10
Exceptional
09 May 2026
Robert
Great location.
Family
6/10
Pleasant
07 May 2026
CHARLES
Just ok. Helpful front desk staff. However a cleaning lady and some other male staff person got in a loud \"discussion\" (argument) right outside my room. Very unprofessional. Breakfast just ok.
Self
10/10
Exceptional
23 Apr 2026
Renee
Me and my family stayed here for a family vacation and it was absolutely perfect. The area was quiet and cozy. The pull out bed was perfect for my toddler and 6 year old. Only about 20+ minutes from the zoo. The staff was helpful as we needed them. The breakfast bar was awesome ! We definitely are already planning another trip and plan to use Sonesr ES Chesterfield again!
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
Kayla
Nice
4/10
Poor
22 Apr 2026
Peggy a
Room smelled of old carpet and stale dirt; just didn't feel clean, due to the overwhelming odor.
Downstairs shower valve not functioning; water either scalding or icy cold. Upstairs bathroom towel rack broken but had just been put back in place to keep falling apart when using towels. Door stop fell off wall, looked as if it had just been glued on
Partner
4/10
Poor
18 Apr 2026
Theodore
First impression was that the room was clean. Bed was comfortable. Lighting in the bathroom could've been brighter, it was very dim in there. Sofa bed had tears in the cushions. The breakfast was terrible, the first tray of food was questionable, the eggs and hash browns were lacking a lot of flavor. Had a weird taste too it, it ended up throwing the food away. I would give it a 7 out of 10 just because of the breakfast.
Friends_and_family Family
10/10
Exceptional
17 Apr 2026
Sharon
Nice property and staff. Breakfast was very good. Parking was a challenge.
Family_with_children
10/10
Exceptional
07 Apr 2026
Jason D
Awesome room. Clean and plenty of space.
Self
4/10
Poor
05 Apr 2026
Trisha
Property is very run down. Both toilets didn’t stop running. One all night long and one off and on all night long. The stair carpet is beyond gross and looks like it’s never been clean. Paint and caulk touch ups were attempted it appeared, but def looked rushed/cheaply done. Needs some major updates and repairs before we’d stay here again and we’ve stayed at other sonesta’s countless times. Def disappointed for close to $200/night.
Friends_and_family Family
2/10
Poor
02 Apr 2026
brandy
I stayed at this property a second time after such a great experience the first time. This last time was absolutely appalling to me! I checked in late very tired and ready to rest, even taking a shower I noticed in the bathroom there was a towel hanging on the door that had already been used no big deal because there still the right amount of clean towels. After showering finally getting in bed after laying for a couple of minutes I keep feeling crumbs on my legs and feet I tried to like dust them off with my feet and keep on to sleep but then I start itching and still feeling crumbs so I get up and cut on the flash light and notice a bunch of black pieces of hair and just crumb particles not sure what they were. My husband has t got in bed yet on his side so I go over and Che k his and notice the exact same thing! I instantly try calling the front desk no answer at this point it’s 3am we’re tired there’s nothing that can be done so I send a message to the hotel and use one of the covers on top of the comforter to put on bed and get some sleep! I wake up to phone ringing at 8am but no sound actually comes out, housekeeping banging on the door even though we have late checkout then when I finally check out the front desk staff lets me know they responded to my message that I sent on Expedia I check it and they of course are sorry for the inconvenience but will not be refunding or offering any compensation for their mess up ! Then on top of all that my husband has flea bites !
Family_with_children
2/10
Poor
02 Apr 2026
Jeni
We rented three rooms for a family coming to take care of our moms house after she recently passed away. When we arrived, all three rooms were in different buildings, not at all close to each other. While trying to check in multiple different groups of guests came in, complaining about the pool not open, no ice machines, and other complaints.
After checking in we went to the first room - non smoking that smelled awful of smoke (unacceptable based on allergies) and while looking around had bugs crawling on the table. The other 2 rooms smelled the same and were in the same state.
We went to the front desk, who was very helpful, and while he told us they were very busy, and offered to try and move us after a few days but we could not stay in the rooms. We let him know we were leaving for a different hotel and he told us to call and let Expedia know so it could be taken care of and refunded. We checked out within 15 minutes of checking in of all three rooms and did not touch anything in any of the rooms.
Once we got ahold of Expedia, they let us know they could not refund and the hotel would have to approve it - the hotel refused even after the desk told us he understood why we were leaving - so we paid for 3 rooms for 4 nights - and then again at a second hotel all while trying to take care of our moms house right after she passed.
We DO NOT recommend Sonesta suites in St Louis, and after this will not be using Expedia again either with the lack of help.
Family
10/10
Exceptional
01 Apr 2026
Christina
Impressed with having a nice efficiency kitchen, beds were comfortable, will gladly stay again with my family.
Family_with_children
10/10
Exceptional
31 Mar 2026
Alvin
This is my place to go when in the area of St. Louis awesome staff, and value accommodations!
Self
10/10
Exceptional
29 Mar 2026
Daquana
Everyone was helpful
Friends
4/10
Poor
28 Mar 2026
Brian
The first room we got put into had a ringing coming from the air conditioner unit so they switched us rooms

The next room they put us in, smelled like somebody used the room as a “number 1” bathroom and had a cigarette while doing it.
Self
10/10
Exceptional
25 Mar 2026
Annette
Went to visit family. Good location to visit
6/10
Pleasant
25 Mar 2026
Kristen
Decent size room. Very small bathroom. Lots of closet space. Hard beds.
Partner
8/10
Excellent
24 Mar 2026
regina
Will come back because of the pet friendly property. The staff were great. A little outdated especially rugs but love the space and layout.
Friends_and_family Family
2/10
Poor
23 Mar 2026
Nichole
Room was not clean. Upon arrival the bed sheets were stained and dirty. The front desk was helpful and brought us new bed linens, but some of those were also stained.
10/10
Exceptional
22 Mar 2026
Kyla
Great space for a great price, felt like home away from home. Beds comfy, shower great pressure, breakfast lots of options, front desk staff nice. Small things that would make stay excellent: different hot breakfast items each day, it was the exact same each morning for our 4 day stay, carpets could be cleaned better and new dishes, pots and cutlery as they were rusty.
Family
4/10
Poor
22 Mar 2026
Betsy
The room had a weird smell. There was part of the floor upstairs that was soaking wet. The upstairs closet doors were off the hinges. All the dishes were in the dishwasher. One remote was missing. The folding latch on the door was about to fall off. The carpet on the stairs was stained
Friends_and_family Family
6/10
Pleasant
22 Mar 2026
Selene
Asked staff to fix our clogged toilet & they left us the plunger in the room. The kitchen gives you pots and pans but no plates, cups, or silverware
Friends
8/10
Excellent
22 Mar 2026
Jeremiah
Nice
6/10
Pleasant
21 Mar 2026
Kimberley
Staff was as excellent just dealing with a dated asset that seems to be mediocre legacy apartment conversion. So our unit was fine for our purposes as it was large (sleeping 6 with a loft) but it was over sprayed with air freshener and the furniture and carpet needed to be replaced 10 years ago. Site touts fireplace but boarded over. TV in main living area the size of a large computer monitor. Anyhow I likely would not pick this place again but for a no frills or quick layover for a large family or group it works.
8/10
Excellent
19 Mar 2026
Ray
stayed here many times as hotel room.is more like a small apartment than a room. full kitchen, living room etc.
great staff and nice place, jist this time faced the parking lot, so wasnt as quiet when sleeping.
Friends_and_family Family
6/10
Pleasant
19 Mar 2026
Anthony
Room smelled heavily of smoke and the door was difficult to open and close. So difficult that I required the help of another person to get out of my room in the morning. The hot dogs for breakfast was an interesting touch.
Friends
6/10
Pleasant
17 Mar 2026
Jefferson
The most unnerving thing was that our door was open when we arrived. Plus trash bag full of trash right outside our front door the entire stay. The couch was so low I could not sit on it as an older female. Husband found used toothpick on floor also. Room was dated but it worked for my surgery date.
Partner

Location & surroundings

Sonesta ES Suites St Louis Chesterfield
15431 Conway Road, Chesterfield, United States

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Sonesta ES Suites St Louis Chesterfield

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