Name: Studio 6 St Louis, MO - Westport/Craig Road
Address: 2030 Craig Rd, Maryland Heights, 63146, US

2/10

Poor

25 Jul 2026

Kelvin Anthony

Absolutely disgusting experience. I booked an extended stay through Expedia expecting a clean, safe room, but instead I found bed bugs crawling in the bed. I have photos and videos documenting the infestation.
The front desk moved me to another room, but that room also had bugs. When I asked to be moved again because I didn’t feel safe sleeping there, I was told there would be an additional charge for another room. Charging a guest more money after placing them in multiple infested rooms is completely unacceptable.
The property itself was in terrible condition. The bathroom had mold, the grounds were unkempt with overgrown grass, and the entire motel looked neglected and poorly maintained. It was obvious cleanliness and maintenance are not priorities here.
I expected a basic level of cleanliness and customer service, but this stay was one of the worst hotel experiences I’ve ever had. Thankfully, I documented everything with photos and videos. I strongly recommend that anyone considering staying here think twice. I certainly won’t be back.

2/10

Poor

24 Jul 2026

Lourdes

The uniqueness is that it should not be open for business. I booked it through Expedia months in advance, paid for it in full and they still charged me $80 more. I didn’t stay I had to book a new hotel urgently before dark. Expedia did not help and I had to front the costs. Dirty and unkept

2/10

Poor

22 Jul 2026

Maria

Although the listing said it had free breakfast, the desk staff said since every room had a kitchen, there was no need for breakfast. HOWEVER the kitchen had no plates, silverware, pots and pans, glasses, mugs, etc. Not even a wrapped plastic glass to get a drink of water. No coffee maker. The front desk staff don't come in until 10 AM. The door didn't close properly, so the hotel was insecured the whole night. They also charged a security deposit, which was not refunded as of yet. I will NOT be staying there again.

10/10

Exceptional

21 Jul 2026

Curtis

Stove top didn’t work on one side

Friends_and_family Family

2/10

Poor

21 Jul 2026

Jacklynn

This place need to be cheaper for what it is. It’s not clean. Bugs all over. The tv didn’t work. The stove had the light on like the stove was on when it wasn’t. The staff isn’t really friendly besides the one older lady and a man. It looked and felt like a flew bag motel. I don’t normally complain and I didn’t. Leaving this I think maybe more helpful.

Partner

2/10

Poor

20 Jul 2026

rohit

Rooms were so dirty they charged for incidental fee and they never return them back

Self

10/10

Exceptional

19 Jul 2026

Meghan

At my first check in, the gentleman was nice and respectful when he knew I struggled to hear (I am Deaf) and used my voice to text app for the communication.

Self

2/10

Poor

19 Jul 2026

Quinton

This was by far the worst hotel experience I’ve ever had. The room was in terrible condition—everything was either rusted, stained, or looked like it hadn’t been properly cleaned. It was obvious that very little effort went into maintaining or cleaning the room. To make matters even worse, there were roaches. That was completely unacceptable and made the stay extremely uncomfortable. I would never stay here again, and I truly wish there was a way to get my money back. I would not recommend this hotel to anyone.

Self

4/10

Poor

19 Jul 2026

Gloria

Cockroaches in room 213. And office manager was dropped on phone conversation in my room. Waiting on my $70 deposit

Self

8/10

Excellent

16 Jul 2026

Chelsy

It was a nice stay. The staff were helpful and fun to chat with.

Self

2/10

Poor

14 Jul 2026

Gustavo

There was no hot water. The team did the best

2/10

Poor

14 Jul 2026

Mary

There was no hot water and the room was not well cleaned. We found cockroaches there as well.

Friends

8/10

Excellent

13 Jul 2026

Brandon

It was good somthing happed but alway helpful and vary polite

4/10

Poor

12 Jul 2026

Levi

There was still trash in the room. No hot water.

Self

6/10

Pleasant

12 Jul 2026

Johanna

There was no hot water the whole weekend. The stove had one burner that worked. Had to purchase pots and pans to be able to cook. The kitchen and bedroom had ants. There wasn't any extra toilet paper.

Friends

2/10

Poor

11 Jul 2026

Autumn

Left, didn’t stay! Soon as I got into the room a cockroach was seen on dresser. Left instantly

Family_with_children

6/10

Pleasant

11 Jul 2026

Theresa

Room was clean enough no problem there…. Other similar rooms in area run about $80 but they were about $20 more and all of the hidden fees that had to be paid that were not mentioned on hotels.com had to be paid! I understand the $70 deposit so in case people smoke in or trash room because you get that back but utility fees???? Just weird, no other hotels do that and the property was a bit overgrown with weeds and the stairwells and hallways dirty and musty smelling! I’ll go to another place in future because of those reasons!

Self

2/10

Poor

08 Jul 2026

Quibillah

Wasn't anything I was looking forward to... they also had tons of roaches!

Family_with_children

8/10

Excellent

06 Jul 2026

Maria

Everything was perfect

Partner

2/10

Poor

03 Jul 2026

Josh

No amenities of any kind. Hidden fees. I still haven't received my deposit back. Exterior doors were broken. Paint in the bathtub. I'll not be booking here again.

Partner

6/10

Pleasant

02 Jul 2026

Sarah

Just a ran down place.

Family_with_children

4/10

Poor

02 Jul 2026

David

The shower was full of mold.
The kitchenette had busted cabinets and were filthy.
There was nothing to cook with.
There weren't any tissues or paper towels in the room.
The door to the room would not fully close. When we locked it, the door still open up by an inch.
The TV was maybe a 27 inch at the most.
The desk attendant was rude, angry, and extremely dismissive.

Partner

2/10

Poor

02 Jul 2026

Janelle

The room smelled like urine, the neighbors were loud and blasting music, the room wasn't clean, and the sheets were used. The side door was left wide open for anyone to walk into the hotel without a key....Never. Again. Had to sleep in my car for the night.

Self

10/10

Exceptional

02 Jul 2026

Latour Ormando

NA

Self

2/10

Poor

30 Jun 2026

Shirley

Roaches!

Self

2/10

Poor

29 Jun 2026

Richard

The doors lock at 10pm. You cannot leave your room and go back after 10pm because they are locked! I had to use a rock to prop the door while we loaded our things because we had to leave for the airport at 5am.

Partner

2/10

Poor

28 Jun 2026

Eledith

Our room door won't shut. There is no shower curtain nor a pillow cases. Everything is terrible and run down. Go spend a little more somewhere else.

Family_with_children

8/10

Excellent

28 Jun 2026

Teresa

The staff were nice. I did have to go buy shampoo and conditioner because none was provided. You could smell pot in the hallways it’s extended stay so I kind of understand. I think I was charged an additional 114.00 on top of what I was charged from Expedia. I didn’t leave the room a mess and I checked out before 11. There was no one at the desk so I put my key in the box. I don’t know if the 114.00 was my desposit and they kept it but there was no reason I shouldn’t have gotten it back.

Self

2/10

Poor

28 Jun 2026

Andrew

Room was extremely run down and both hallways and room had a terrible smell. I don’t like leaving bad reviews but feel like I got ripped off from the Expedia listing.

Self

10/10

Exceptional

27 Jun 2026

Danielle

J

2/10

Poor

27 Jun 2026

Maurice

Hall and room smelled like mildew

Self

2/10

Poor

26 Jun 2026

Sebastian

The worst hotel experience I’ve ever had. The room was as gross as you can get. Mold, dirt, cigarette smell. I would recommend not staying here ever

Friends

4/10

Poor

25 Jun 2026

Carol Albadir

Nice-sized rooms, a kitchenette, a comfortable couch, and a nice countertop with chairs. It would be nice for long stays. The reason I rated so low was that there was an unexpected $100 deposit and a mandatory $ 10-per-night housekeeping fee. I could understand the housekeeping fee because I’m sure they get stiffed a lot, but that should just be added to the total cost for upfront clarity. I had to wait 20 minutes for someone to return to the desk. Not the employee's fault, because she had other duties to attend to, I’m sure. Overall Cleanliness, I would rate 6 out of 10. I always check towels and sheets, 7 out of 10, which is me being Conscientious. Under the bed was filthy, but that’s a 50/50 chance no matter where you stay—overall rating 6.5.
I am a world traveler and have been on over 20 trips in the USA and at least 10 outside it. Stayed in over 100 hotel rooms, and that's lowballing it. I would say it’s in the bottom 30% of all stays. That includes 5-star hotels and hostels. Hope this helps.

Self

2/10

Poor

23 Jun 2026

Robert

They never gave me back my security deposit. You reach the management or the front desk

Self

2/10

Poor

23 Jun 2026

Ryan

Do not stay here. I booked a room and was not able to check in. There were no employees on site. The lobby was locked up. They had a number posted outside of the lobby to call for assistance. After calling the number it went straight to an automated system and wouldn’t allow you to leave a voicemail or talk to anyone. I ended up have to find a new hotel late at night.

Self

4/10

Poor

22 Jun 2026

abrar

Dirty bathroom. Shower was horrible. Dirty carpet. Overall it was very bad. We will never get there again

Friends_and_family Family

2/10

Poor

19 Jun 2026

chris

The night clerk was the worst person that I have ever encountered in my 60 + years of life. She was arrogant, dishonest, trifling, lazy 40 minutes late answering call, spent her time outside entertaining friends instead of working, refused to register my room that was booked, discourteous, several rooms were not even cleaned or prepared for guest use. I could go on but I will simply say it's the last time ever that I will stay at any Motel 6. Waiting on my unused paid room charge to be reimbursed.

Friends_and_family Family

2/10

Poor

19 Jun 2026

Shannon

This motel SHOULD BE REMOVED from Hotels.com.

They did NOT have a room for us, did NOT care that I had a paid confirmation. I was 700 miles from home, traveling with my dogs and it was 1 am when I arrived. I had no where to go or safely sleep that night.

The place was run down, seedy clientele milling about.

In retrospect it was probably for the best, but at the time I was out $$ and had no where to stay.

DO NOT STAY HERE!!!!

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Trung

It’s ok

Partner

4/10

Poor

16 Jun 2026

Zhengqing

This place has a hidden fee and the hidden fee is for room cleaning. I don’t get why by my logic because other places never ask for extra room cleaning fees. Crazy. Big NO NO.

Friends_and_family Family

2/10

Poor

15 Jun 2026

Howard

I checked in walked in my room and 5 cockroaches started running as soon as i turned on the light... i turned around went to the desk and asked for my money back and have been getting the run around for 24 hours now on my refund and i pissed

Friends_and_family Family

2/10

Poor

14 Jun 2026

Aleksandr

My reservation was canceled before we arrived. We did not sleep all night because the office was closed,business time 10am-10 pm. I had a chat conversation with the agent and he could not find who cancelled the reservation. I need to refund this reservation

Friends_and_family Family

2/10

Poor

08 Jun 2026

Michael

I stay in 80 hotels a year and this was the worst hotel I have ever seen. Garbage outside all over the parking lot and poorly maintained grounds.

If you want to check in after 10:00 pm, you have to call a separate number and ask for someone to come to the desk. I was third in line to check in and we all called repeatedly before someone came 20 minutes later.

The worst part, they added a $10 \"housekeeping\" charge to the bill before you check in even though had paid in full on Cheaptickets site.

I am shocked that Cheaptickets has such a terrible hotel on their list.

Self

2/10

Poor

08 Jun 2026

Courtney

When we walked in and turned the light on in our room, roaches took off. There were ants and other bugs too. I do not recommend this place at all.

Plus we were charged a cleaning fee for both rooms and we didnt even step further than 2 feet into the door.

Family_with_children

2/10

Poor

07 Jun 2026

Ralph

No apparent ADA access. No elevator. Shabby room. We ended up canceling a future stay we had booked. Can't comment on the amenities as we did not use them.

Partner

2/10

Poor

06 Jun 2026

jennifer

Staff not friendly at all! No trashcan in room at all. Floor was peeling up in the bathroom, bathtub felt like you could fall through it. Would not recommend this place to anyone!

Family

2/10

Poor

06 Jun 2026

Dyana

Took 15 minutes to open door for me to check in. Had to wait in dark outside alone at 3am

When got into room. They never clean room. Bed was already slept in from person before.

Self

2/10

Poor

05 Jun 2026

Cody

Three roaches in the room, no on-site staff after 10p you have to call the on call number, and a surprise 10 dollar housekeeping fee at check in.

Friends_and_family Friends

6/10

Pleasant

04 Jun 2026

Daniel

The photos do not do this place justice. It’s so nice inside. It’s amazing

10/10

Exceptional

01 Jun 2026

Michael

Reasonably priced.

Self

4/10

Poor

01 Jun 2026

Jennifer

Be careful Expedia will automatically give 5 stars on reviews unless a physical person goes in and actually writes something. Stay was fine, just needed somewhere to sleep for a few days.

10/10

Exceptional

30 May 2026

Jojuana

everything was nice

2/10

Poor

30 May 2026

Verified traveler

Hit with hidden fees when I arrived. Then, the fire alarm starts going off at 2:30am, and it took an hour to silence it, despite the fire department finding no fire.

Self

4/10

Poor

28 May 2026

John

The room and linens were clean. The landscape was not maintained tall grass and weeds everywhere. The staff were helpful except when the fire alarm went off and off and off. I was asleep for 2 hours and was awakened by an alarm. We exited the building and then waited by the building until the fire truck left. We then had to wait for the alarm company.
The back entrance was blocked open during the night. Also only one key card worked. Overall I will never stay there again. And I won’t recommend it either.

Family

4/10

Poor

28 May 2026

Carlos

Front desk is almost never staffed. I waited 10 minutes before I could get checked in. When I finally did get checked in, the room smelled like smoke and the bathroom floor was sticky. I complained, and the staff tried to tell me that it didn't smell. But they eventually did let me switch rooms.

Self

6/10

Pleasant

26 May 2026

Dawanda

I arrived on time at 3pm to get checked in no one was at the front desk. I waited and took a seat until about 3:15pm until maintenance man told to call the number on the desk. I called the number the women that answered was about to assistance me then a lady appears. She didn't greet me or apologize she simply asked my name. She then proceeded to tell me I needed to pay a deposit and cleaning convenience fee. I asked why because it was a first time hearing this at a hotel/motel. She explained but I could sense the frustration in her voice. I asked if she was ok ? She replied yes and I paid and proceeded to my room which was located on the 3rd floor. I asked how to get there she told me the stairs. I get to my room which was supposed to be non smoking and I immediately started choking due to the heavy stink of smoke in the room . I then had to walk all those stairs to ask for a room change. The room was less smokey so I stuck it out. The tub had a dirt ring around the top of the tub I was already tired and figured it might get worse so I stayed. However I won't be staying there again.

Self

4/10

Poor

25 May 2026

JACQUELYNN

This property is OLD and ill maintained. The staff was busy having side conversation when we arrived and stood there waiting several minutes before being helped. People live in this hotel full time, and there are vagrants in the parking lot all the time. Sketchy. The halls and lobby all smell like weed.

The room itself wasnt terrible. The bed was an old coil spring mattress. 2 very flat pillows. Trash left from previous guest. Old linens and towels that would be better used as scrub rags. The floors were so dirty we threw away our socks.

It was disappointing to say the least. The photos shared are not real photos of this property. The doors to the parking lot stay propped open so people can come in and out as they please. There were people in the back of the building making quick deals with passing cars when we came in late.

2/10

Poor

23 May 2026

Tiffany

I am extremely disappointed with both the handling of my reservation and the lack of honesty regarding my stay. I booked an Extended Stay reservation through Hotels.com, but due to a personal emergency, I was unable to stop and stay at the property and instead had to continue driving through. When I contacted Hotels.com regarding a refund, I understood there was a no-cancellation policy; however, I explained the circumstances surrounding my emergency. Hotels.com initially informed me they would work with the establishment regarding a refund or partial refund. Unfortunately, the hotel then falsely claimed that I had in fact checked in and stayed at the property, which is completely untrue. What is even more frustrating is that no proof of my alleged stay could be provided. There were no records shown to me confirming my check-in, room usage, key access, or any documentation proving I occupied the room. Despite this, the establishment still insisted that I stayed there, which resulted in Hotels.com refusing to issue any refund whatsoever — not even a partial courtesy refund. I understand policies are in place, but falsely reporting that a guest stayed when they did not is unacceptable and extremely concerning. I acted honestly about my situation and expected the same level of integrity in return. Instead, I was charged in full for accommodations I never used and left with no resolution.

Self

4/10

Poor

23 May 2026

Teanna

Wasn’t what u expected but not a bad stay. Staff were not as helpful. Nobody was ever at the desk and no one ever answered the phone.

Partner

6/10

Pleasant

22 May 2026

Lisa

Parking was great
Check in was good
The property is rundown
The carpet may have been cleaned but it looked dirty as well as the kitchen

The tub was clean

6/10

Pleasant

22 May 2026

Tashon

i was nothiing a good time

Partner

8/10

Excellent

21 May 2026

Rob

No elevator. Other thank that work for what I need.
Clean place.

2/10

Poor

18 May 2026

Jami

The staff was extremely rude! The location was sketchy and the property was not clean. I refused to stay there! Did not receive a refund so I lost money for a hotel I didn’t even stay at!

Friends_and_family Family

10/10

Exceptional

17 May 2026

Marjorie

Must be able to walk steps. Beautiful mini apartments. Centrally located.

2/10

Poor

16 May 2026

DARLA

Horrible

10/10

Exceptional

12 May 2026

Shelby

Front desk staff was amazing. Parking was easy. Location was fine. We stayed one night and it was perfect for what we needed.

Family_with_children

8/10

Excellent

10 May 2026

Michael

Good place to stay we were there 1 night before heading to Joplin

Partner

2/10

Poor

10 May 2026

Majid

Aweful room : musty odor, dirty bed sheets, stove was very weak, no soap in bathroom
Just parking was good: well-lit, plenty of spots

8/10

Excellent

05 May 2026

Angie

Room was clean, parking very adequate, staff was helpful, bed was comfortable. Would recommend staying and would stay again

Partner

10/10

Exceptional

04 May 2026

Sibusisiwe

A very good experience though I think I misread that they provide hair dryer and bathing soap and I was informed that they are not provided.However the rest was just amazing

2/10

Poor

04 May 2026

Karla

Parking was either carry in all luggage through the front and use stairs to go up a flight and then down two flights or park in the back semi close to the ground entry. The area was over grown and felt unsafe. Make sure you check the doors to be sure they close. Room was standard. Enjoyed having a kitchenette.

Friends_and_family Family

2/10

Poor

02 May 2026

Carlos Andres

The door was closed at 10 pm and we could no enter the room and they have no assistance at that time, terrible service y experience 0 recommendations

Family_with_children

6/10

Pleasant

30 Apr 2026

Michael

Check in after 10:00 was very difficult. I show up and there is no staff. There is a sign for a number to call. The two people ahead of me said they had been calling the number for ten minutes with no answer.

I called the CheapTickets phone and they gave me a different number to call. It went to voice mail and then hung up on me.

After ten more minutes, a person showed up.

I was tired and now it was after 11:30 pm.

The room was fine. The check in was not.

Self

2/10

Poor

28 Apr 2026

Vivek

This is the worst hotel I have ever stayed in. I booked for 2 nights and checked out after the first night. The front desk associate was very rude. Not professional; rooms are not cleaned. I booked a non-smoking room, and I got a smoking room. When I requested to change, the front desk associate was not friendly.

Friends_and_family Family

2/10

Poor

27 Apr 2026

Sarah

Upon descending the stairs to make it to our room, it smelled HEAVILY of old urine. I felt like i was walking into a nursing home.

2/10

Poor

25 Apr 2026

Michael

Parking was ok

Partner

2/10

Poor

24 Apr 2026

Elise

I reserved and PAID for a room online
Just to get off work and lobby is closed
I had to get another room at a different hotel completely
I want a refund

Partner

2/10

Poor

23 Apr 2026

Jeanie

Rooms are very dated. Bathtub/shower was moldy. Kitchen had 2 microwaves, one of which was rusted through on the door. No ice machines. Very unfriendly staff at check in. TV was positioned in a manner that you could not watch from bed. Internet service was poor. Customers were rowdy and had a Matt in the doorway so it was accessible without a key. Did not feel safe

Partner

10/10

Exceptional

19 Apr 2026

Brian

Good location. Quiet and comfortable

10/10

Exceptional

13 Apr 2026

Richard

Everything was great

6/10

Pleasant

12 Apr 2026

Doug

NO thrills place. NO elevators, steps to 3 floors. Place stinks of smoke and POT.

Self

8/10

Excellent

11 Apr 2026

Jessica

Other residents outside smoking marijuana and drinking

Family_with_children

2/10

Poor

10 Apr 2026

Simone

The room was fine except for the creaky tub, but the halls wreaked so so bad of cigarette smoke. It was sickening and the lobby was filthy. The whole place felt sketchy.

10/10

Exceptional

09 Apr 2026

Aigner

Great room

4/10

Poor

09 Apr 2026

Tony

Did not like the idea that we were not informed that there was a $100 deposit required for each room. Constantly begging for a 5 star review. Rooms were supposed to be non smoking but the hallway smelled of weed. Thin walls, baby crying across the hall all night and hallway door slamming constantly, air conditioner was extremely noisy. These rooms were not very pleasant and no one in my party got any sleep. Would have done better sleeping in our cars. Lilly was pleasant to talk with however the last person I called about my deposit return had a real attitude. We didn’t need it but if you plan to use the kitchens, you will need your own dishes and cookware. Nothing is supplied except 2 towels and a couple bars of hand soap.

Family

10/10

Exceptional

07 Apr 2026

Titania M

The staff was absolutely fantastic very pleasant.

Friends

10/10

Exceptional

04 Apr 2026

leticia

Todo bien

Partner

4/10

Poor

29 Mar 2026

Crystal

Main door was jammed and other entrance remained propped open not the best secure feeling when you have children. The door for our room had to be pulled up on just to latch, the oull out bed had crumbs and who knows what else in it. The kitchen counter was fallin apart food was splattered on the wall. I mean really the list goes on.

Family_with_children

8/10

Excellent

28 Mar 2026

Anna Mae Del Rosario

Parking was great. Lily and the other staff at the front desk were wonderful. Papamandu, was always available to answer questions and was such a pleasant person. The staff was amazing the 4 days I was there.

Self

6/10

Pleasant

24 Mar 2026

Ces

No ironing board; fairly clean room ; one drawer was broken; stinky hallway .. marijuana stink .. no staff because we arrived 1 am

Family_with_children

4/10

Poor

24 Mar 2026

William

Front desk person was helpful. Room itself was in poor condition. No dishes even though the room had a kitchen. Ac was loud but worked good.

Water pressure was terrible but water was hot.

10/10

Exceptional

22 Mar 2026

Chelsy

Parking was easy, staff was very nice, and i enjoyed our stay

Partner

2/10

Poor

20 Mar 2026

Eugene

Their was bed bugs in one my rooms my sister was bitting on the back of her neck three times and I have pictures to prove it.

2/10

Poor

14 Mar 2026

sravan

I booked rooms with 2 queen beds for which I received a confirmation. But I checked In, was given rooms with only 1 queen bed . There was a sofa bed which was terrible and can’t be slept in. The carpet was really old and musty and the hallways smelled bad. This hotel needs serious renovation and immediately!

Family_with_children

4/10

Poor

19 Feb 2026

Sharon

Na

2/10

Poor

16 Feb 2026

Dominique

The hotel has cockroaches and my room wasn’t cleaned properly….it was things still under the bed and it was a dusty dirty jacket behind the chair

They don’t clean the rooms you have to do that yourself

Self

10/10

Exceptional

08 Feb 2026

alicia

Staff was awesome

8/10

Excellent

06 Feb 2026

Elizabeth

The staff was very courteous. The room was clean. I will see you get what you pay for and sometimes I wonder if booking through Expedia results in you getting the poorest room in the hotel. I always seem to be right by the elevator or stairs so a lot of foot traffic outside the door

Leisure Self

10/10

Exceptional

27 Jan 2026

Shannon

Friendly

8/10

Excellent

26 Jan 2026

Amer

good

Leisure Friends