Name: Extended Stay America - St. Louis - Earth City
Address: 3125 Rider Trl S, Bridgeton, 63045, US

6/10

Pleasant

06 Aug 2026

Alicia

I appreciate that the room had a purpose and that was to provide a place to sleep and rest and have a shower and change clothes for the road trip we were on. It did that for us. So I'm happy about that.

4/10

Poor

25 Jul 2026

Ashley

Poorly cleaned. The fridge had rust and dirt all on it. Kitchen area just felt grimy and gross. The bathroom was gross too. I showed up at 2 to check in early and a room wasn’t available. Came back at 3:30 (after allowed check in time) and a room still wasn’t ready. Both times when I arrived, no one was at the front desk and had to wait. No desk person after 10pm either. You have to open and go through a door just to get into the hallway to get to elevator. There is no pantry to buy items from. Overall poor quality. I understand you get what you paid for but I have paid less for cleaner places.

4/10

Poor

03 Jul 2026

Lori

When you walk in, it smells fine. When we opened the door to go back to our room the hallway it doesn’t smell great, but once we got to our room the smell was decidedly bad.
The kitchen cupboards need updated. It was nice having a full size refrigerator.
Our room had exactly 2 bath towels and 2 wash clothes. No hand towels and no towels in the kitchen either.
WiFi worked well, as did the air conditioner. Also, the color scheme of tan and brown, made things seem dingy and depressing. It also comes across as if they are hiding how clean things may or may not be. Hard to tell how clean something it when everything is tan and brown.
I will say the staff was excellent. They were very helpful and polite.

Family_with_children

2/10

Poor

26 Jun 2026

Andrew

When checking in it took forever due to one person working and then stepping out to move their car to the front parking spot. There was roaches all over the hallways and in the room. The room had a lot of damages in the room back of bathroom door had a hole in it drywall bathroom ceiling falling, trash in vanity from last person renting the room. Bathroom exhaust fan light didn’t work so showing in the dark for the most part. The kitchen cabinets doors was loose and I tightened them up so no one after me gets hurt the hood vent didn’t have a working light. The ac hardly work it’s mid summer they had the ac in the room off and once turn on it was set to 78. When leaving and getting back on property could find any staff to report these issues with. I also have photos if needed. Personal I’ll never stay here again. It was my first and will be my last.

Self

8/10

Excellent

25 May 2026

Tony

All good 👍 Front staff were nice

Partner

2/10

Poor

21 May 2026

Terry

Dirty, Understaffed. help was unavailable. would not stay here again.

Friends_and_family Family

4/10

Poor

16 May 2026

Megan

The guy working the front desk was pleasant. When I purchased the room for the night, it said KING bed. Only thing they had available was a QUEEN. Upon entering room, it smelled musty. There were dirty underwear and socks under the sink. Who knows how long they’d been there. Also, at one point my husbands room key stopped working. He slid the key in by the “lock” and the door pushed right open. Scary to think that could happen to anyone’s door there.

Partner

2/10

Poor

15 May 2026

Naval

I would not recommend this location, especially for families. Our stay was very disappointing due to several maintenance and cleanliness issues. We found ants in the kitchen, and the stovetop gas was not working, making the kitchen useless. Additionally, the unit was not clean, the bathroom exhaust fan was broken, and the door was jammed, which felt like a safety hazard. Overall, the property felt unsafe and poorly maintained

Family_with_children

8/10

Excellent

11 May 2026

Robert

Not a bad place

Family

10/10

Exceptional

01 May 2026

Rey

All the staff, including the maids were very nice
I would definitely come back. Safe area.

Self

10/10

Exceptional

03 Apr 2026

Dorothy

Clean room, safe area, comfy beds

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Charles

Room was very clean. Wonderful staff, they are very courteous and helpful.

8/10

Excellent

27 Dec 2025

Charles

The hotel.
The AWESOME STAFF!!

Leisure Self

8/10

Excellent

08 Dec 2025

Charles

Kitchen has a 4 burner stove with an oven, electric, a full size refrigerator, and a small microwave. You can also get dishes at the front desk, for a small fee.

Leisure Self

8/10

Excellent

02 Dec 2025

Charles

Nothing bad to say about this Hotel. Great, clean rooms and awesome staff.

Leisure Self

10/10

Exceptional

09 Nov 2025

Dionte

Yes

8/10

Excellent

06 Nov 2025

Charles

Everything at this property was great! The management and staff were excellent, shout out to Jennifer and Randy!!

Leisure Self

10/10

Exceptional

30 Oct 2025

Devin

All was good.

10/10

Exceptional

21 Oct 2025

Jasmine

Really friendly service and very clean!

Business

2/10

Poor

20 Oct 2025

Dana

unsafe location

The hotel strongly smelled of weed as we walked into the front door to sign in.
Got our room key and was directed to drive around to the back of the hotel and the entrance was all the way around the building in a dark area.
We entered the building and it strongly smelled of weed. We went to the tiny room, once again smelling of weed. Upon seeing these condition we immediately left and went elsewhere.
I did not feel that the hotel was safe for two women and teenage kids.
Will never attempt to stay again.

Friends_and_family Family

10/10

Exceptional

19 Sep 2025

Christi

Great place to stay!

Very friendly and helpful staff. Room was clean and very comfy. Was great to be able to save money with the use of the kitchen.

Friends_and_family Family

10/10

Exceptional

02 Sep 2025

Sandra

Good experience

Wonderful staff, my kids and I are very comfortable here.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Sampson

Quiet and clean facility ideal for your vacation

Leisure Self

10/10

Exceptional

19 Aug 2025

Adorian

Clean

Leisure Family_with_children

8/10

Excellent

16 Aug 2025

carol

This was good enough for a night after a concert. Nothing fancy. Office closed at 10pm & opened at 9am. No vending machines or ice. No shampoo in rooms. Noisy hotel. Maid walked in after we were already in room without knocking. She had no idea we had rented the room.

Leisure Family

8/10

Excellent

14 Aug 2025

Robert

Was a great, quiet night's sleep. Easy access to find. Nice to have a full kitchen area.

Leisure Family

10/10

Exceptional

11 Aug 2025

Michael

I love staying at this ESA location. The staff is wonderful

10/10

Exceptional

28 Jul 2025

Vasco

Clean room 👌 and friendly service!! Front desk was Awesome!!!

Business_and_leisure Family

4/10

Poor

15 Jul 2025

Stephanie

I’ve never stayed in a hotel that only had one bar of soap and no other toiletries available. I had to go down and get my own bedding for the hide-a-bed. The room smelled like a wet dog.

Leisure Friends

10/10

Exceptional

14 Jul 2025

Misty

Great staff and amazing room

Leisure

2/10

Poor

13 Jul 2025

Amber

The WORST!!!

We waiting outside for a long period of time because there were no staff on site to check us in at 1:30am. The room was disgusting. The headboard had greasy handprints all over it, the room smelled like a dirty hamster cage! The bedding looked old and faded ( not crisp white) . The pillows were flat and stained, and there were not enough towels provided in our room . We had 4 people and there was only 3 towels. It was a really bad hotel and if I were you I would be embarrassed to offer to customers!

Friends_and_family Family

4/10

Poor

13 Jul 2025

Jermaine

Found 4 roaches in the room.

Leisure Partner

6/10

Pleasant

13 Jul 2025

April

For a quick one night stay after a concert, this was okay.

Leisure Partner

6/10

Pleasant

29 Jun 2025

Sarah

Located in an okay area. Restaurants near by and conveniently located to my destination. Kitchen area is a little outdated but everything was clean.

Leisure Self

10/10

Exceptional

27 Jun 2025

Sharon

Room was clean

Leisure Family

10/10

Exceptional

22 Jun 2025

Adam

The staff, especially Stacy and Veronica (sorry if I heard the names wrong) were very helpful and attentive. Room was quite comfortable and clean

Leisure Pet

2/10

Poor

08 Jun 2025

Shadi

We booked and paid for a 3 nights stay, then when we arrived they had given our room to someone else. I had to call to talk to the manager lakiesha the next day and instead of hearing my frustration she hung up on me! Twice!
Never using that brand of hotel ever again!

Business_and_leisure Family

6/10

Pleasant

05 Jun 2025

Loreli

I would of liked coffee and a trash can

10/10

Exceptional

30 May 2025

Jerome

Great

Friends_and_family Friends

10/10

Exceptional

29 Apr 2025

Sara

☺️

Business_and_leisure Self

2/10

Poor

28 Mar 2025

martin

No facilities, no plates or cutlery, no way to make a drink. Old property, very tired. Room smelt damp. Avoid.

Leisure Family

2/10

Poor

17 Mar 2025

Verified traveler

Never again

I was suppose to get a full refund but no one has refunded my payment nor reached out to me

2/10

Poor

16 Mar 2025

Parys

Bugs

Business Partner

10/10

Exceptional

16 Mar 2025

Holly

Nice and it is clean but outdated. Shower could use ann update it shows age and damage.

Business Self

10/10

Exceptional

09 Mar 2025

Vasco

The front desk young lady was very nice and very accommodating!!! I will always book in the future!!!

Business_and_leisure Family

2/10

Poor

17 Feb 2025

Latisha

Never AGAIN

Has roaches. They charge for extra towels even if you’re staying for the week. Door key kept defaulting. The smell of dirty diapers..

Self

8/10

Excellent

15 Feb 2025

Vasco

Very nice and quiet!!! Peaceful!

Business_and_leisure Family

10/10

Exceptional

07 Feb 2025

Lani

The staff are amazing. They made the stay that much better

Leisure Self

10/10

Exceptional

07 Feb 2025

Lani

I loved having a real miniture stove!! The room was fantastic.

Leisure Self

4/10

Poor

07 Feb 2025

Eric

Minimal service and help.

Arrived with a reservation at 8pm. No attendant at the desk. Another guest called the phone and was told he'd be there in 20 minutes. When we returned 15 minutes later I called and was told 10 minutes more. What hotel doesn't check guests in! The room has a noisy bathroom fan running making a burning smell which faded when I turned it off. This is a suites hotel but the kitchen had no plates or cups or anything. Could not even hear a cup of water...

Friends_and_family Family

8/10

Excellent

23 Jan 2025

Christian

Nice in and out trip

Needed a stay close
To work for early meeting and the Extended Stay was the best spot. Great price for single night and everything went great.

Self

8/10

Excellent

12 Jan 2025

William

Easy check in and out. Will stay again.

4/10

Poor

02 Jan 2025

Darryl

The room I had wasn’t the best of smellls. Had a terrible ordor

10/10

Exceptional

25 Dec 2024

Darryl

Randy did a great job of making sure I need n had everything to enjoy my day

Business Self

8/10

Excellent

17 Dec 2024

ALFRED

Everything was clean

8/10

Excellent

17 Nov 2024

Chris

Nice an clean

2/10

Poor

28 Oct 2024

ANDREW

This was pretty bad. The front office closes up (literally rolls down a shutter) and wasn't open in the morning when we left either. There was no breakfast or anything offered, even though there was supposed to be.

The room we had smelled like a kitchen fire. There were zero cups/plates/utensils in the room, not sure what the point of a kitchen is if there's nothing given to use the kitchen.

Just simply not good, not a good look for the brand, will keep this experience in mind when booking future stays.

Business

8/10

Excellent

19 Oct 2024

Robert

Convenient to Chicken n Pickle

2/10

Poor

18 Oct 2024

Briley

Room smelled and they tried to just put air fresheners over it. Ended up getting a new hotel.

Leisure Family_with_children

10/10

Exceptional

03 Oct 2024

Mechelle

This hotel is nice & clean & peaceful..The hotel staff Randy, Lindsey are awesome they go above & beyond to make sure your having a nice stay..I will be extending my stay here

Leisure Family_with_children

10/10

Exceptional

03 Oct 2024

Juan

Amazing

Business_and_leisure

10/10

Exceptional

30 Sep 2024

Jacqueline

I was very impressed

Leisure Family

6/10

Pleasant

23 Sep 2024

Mark

Honestly the property was average. Bathroom door not easy to close. Kitchen has no pots, pans, plates, silverware etc. nice stove & refrigerator. The bed was not comfortable. Felt like I was sleeping on a slant. The location is average. I have stayed in much better and much worse.

Leisure Family

6/10

Pleasant

22 Sep 2024

Chasity

There were no trash cans in the rooms. No coffee maker. They did not come in to make our beds or bring fresh towels. There is an oder but that is expected due to the large amount of people cooking in the kitchens

Leisure Family

2/10

Poor

22 Sep 2024

Verified traveler

I was doing a late check in, you have to stand outside to wait for someone to come & it took the girl 10-15 minutes. Next, their side doors make you play a game for your key card to work. Lastly, they don’t offer any type of room service or fresh towels or linen unless staying for 2 weeks.

Friends_and_family Friends

4/10

Poor

17 Sep 2024

Martin

nothing was really good staff was helpfull

Business Self

2/10

Poor

13 Sep 2024

Jonathan

Asked for 2 mugs, they asked for $40 in return

Friends_and_family Family

2/10

Poor

01 Sep 2024

Candace

Staff was very friendly. Looked to be understaffed. Arrived at 330 to check in, but room wasnt ready. Myself and my guests had to wait to check in. Upon enetering the room, we were met with a bad odor. Stayed in the room all evening. Room was clean though. We also paid almost $200 for our stay, but were not even offered complimentary coffee. The vending machines also did not work.

Friends_and_family Family

2/10

Poor

01 Sep 2024

Wayne

Was asked to take a room that was lower quality than we reserved. It was well after check in and they werent even close to having everything ready. Wasn't offered a discount for the cheaper room either. There was another couple that was ahead if us that was forced to do the same. The hotel was sold out for the night as well. There we're four other couples behind us waiting. That would misplace alot of customers. Very piss poor management to allow this to happen.

Partner

8/10

Excellent

22 Aug 2024

Angela

My husband and I and adult son stayed in one room two queen beds. The room was spacious and clean Check-In was late. There was only one wash rag and two bath towels for three people. No hair dryer? Iron or shower soaps. If you like water pressure in the shower, this is not the place for you. It was a trickle

Leisure Family

2/10

Poor

16 Aug 2024

Leslie

I sent in a review, I’m not changing my answer. I received a response and said Sorry we will look into this🙄 what a joke! I stayed in that room for 45 minutes, unsafe feeling, stove smokes when turning on, the outside fresh paint, the inside looks a homeless place. CARPET DIRTY DIRTY.. Send a secret shopper for a review.

Leisure Family

8/10

Excellent

03 Aug 2024

Sharon

Good cold air. Limited room supplies.

Business Self

4/10

Poor

31 Jul 2024

Verified traveler

Would not recommend

Checked in at 11 PM. Front desk closes at 10 with instructions to use the lobby phone to get assistance. Lobby phone connects to the 1-800 chain number, not the local. Called once, was told someone was headed to the lobby to check us in. Waited quite a while and ended up calling a second time before someone came. Room was warm, even with A/C running, and smelled bad. Zero amenities - no shampoo or hair dryer

Partner

2/10

Poor

29 Jul 2024

Nonya

Crappy hotel

They cancel my room at midway end up paying more. They didn’t have any towels had to wait. The picture they have online of their hotel isn’t what you get. I’ll never stay there again

Friends_and_family Friends

8/10

Excellent

27 Jul 2024

Paulette

This location is pet-friendly. Pet owners dont always clean up after there pets unless the step in the situation.

10/10

Exceptional

24 Jul 2024

Juanita

Enjoy my stay and was very comfortable.

10/10

Exceptional

21 Jul 2024

Juanita

Nice and quiet.

4/10

Poor

19 Jul 2024

Derion

hotel is ran poorly

10/10

Exceptional

18 Jul 2024

Juanita

It’s very clean and staff was very friendly and helpful.

Leisure Family_with_children

2/10

Poor

17 Jul 2024

Lynnette

Randy at yhe front desk was very pleasant. The smell when you open the door to walk to your room was unpleasant. Didn't feel like a very safe area for my daughter and I.

Leisure Family

10/10

Exceptional

15 Jul 2024

Mary

Great stay

Everyone was wonderful especially Lindsey who checked us in! Rooms were clean as well as facility.

Friends_and_family Family

2/10

Poor

10 Jul 2024

Tony

Sad at Extended Stay America

I picked this hotel based on price. I prepaid knowing we would most likely arrive after midnight on a late flight from Phoenix. So, I expected economy and a bed.

I arrived at the door shown but it was a half hour after midnight. The facility is isolated with nothing around it. I walked inside expecting a window to summon a manager. I did not see that. Inside the doors shown is a small room with some information on the tables. A placard said use a phone to call for help on a late arrival. The implication was that a phone was on one of three small tables. There was no phone.

My wife was in the car outside and I stepped out of the door and saw a phone on the wall that gave a number for late arrivals. I opened the phone box and saw the wires to the phone appeared damaged. I called the number given and it rang and rang for five minutes. I tried to hand up and call again but the phone was still ringing.

Another patron showed up and I told him I wasn’t getting any help on checkin. He left. After awhile I left for find another hotel who had a night clerk.

I can’t blame the hotel for what was probably vandalism. But I ended up getting no service and no room. I went elsewhere. I have asked for a refund but so far crickets.

Partner

10/10

Exceptional

01 Jul 2024

Jeremy

Great staff, clean location

Leisure Self

2/10

Poor

27 Jun 2024

Tyler

.

Leisure Partner

6/10

Pleasant

24 Jun 2024

Cindy

The lady who helped us check in was friendly. The room was decent other than a light and outlet that didn't work next to the bed. My only real complaint was the fact that there was not an ice machine or a vending machine that was accessible. I will not stay here again because of that.

Friends_and_family Family

4/10

Poor

14 Jun 2024

Verified traveler

Very out dated , uncomfortable bed, poor linens . Not a welcoming atmosphere. Air conditioner was no more than fan. Had to wait in lobby for over 20 minutes to see a person and check in.

Friends_and_family Friends

8/10

Excellent

05 Jun 2024

Makayla

Our room had some slight water damage and after it rained it was coming in the window sill. Not a big deal, but worth noting! Otherwise, room was fine, not bad for staying one night!

Leisure Friends

4/10

Poor

03 Jun 2024

Isaiah

Worst place

Room looked fine at first but there was mold in the bathroom, the cabinets weren't clean at all, found a brown recluse in the bathroom which was cool... The air conditioner smelled moldy. The bed wasn't comfortable at all and the sheets were rough and itchy. I will never stay there again. Oh and they only supply you with one bar of soap for both showering and washing your hands....

Self

4/10

Poor

02 Jun 2024

Isaiah

Worst place I've stayed at in a long time

Room looked fin at first but there was mold in the bathroom, the cabinets weren't clean at all, found a brown recluse in the bathroom which was cool... The air conditioner smelled moldy. Felt like I was walking into a prison fire check in. The bed wasn't comfortable at all and the sheets were rough and itchy. I will never stay there again. Oh and they only supply you with one bar of soap for both showering and washing your hands....

Self

2/10

Poor

02 Jun 2024

Mat

Upon arrival for check in, the lady that was at the counter was not the most welcoming. There was no advertising that this was a card only establishment. This was frustrating as I had planned on using cash for my trip and the lady was not friendly about delivering that information. The two nights I had stayed were unfortunately unpleasant as people were running up and down the halls and I felt as if the walls were thin I could hear our neighbors conversations (probably just them being loud) these factors made it extremely difficult to sleep, in fact I was awoken multiple times each night. When I had attempted to reach the front desk by phone to complain I did not get any answer. When it came time to leave on 6/2 nobody was at the desk, I would've given my complaints in person but unfortunately no one was there. Next time I'm in town I will not be staying here in fact I will be inquiring about a partial refund as soon as I am home as the stay was one of the most miserable I've had

Business Partner

6/10

Pleasant

25 May 2024

Sarah

Bit disappointed with our stay at the extended stay. Despite it being advertised online, there was no complimentary breakfast. No sort of dishware was provided, and we had to pay $20 just for a single person set. Which looked like it was from dollar tree. We were told apon check in that if we needed any extra sheets or blankets it would cost extra. And we were woken up late by other guest blasting music.

Leisure Friends

2/10

Poor

23 May 2024

David

Used to be ok, new rules make it suck

The listing needs changed, because the new management has decided that there is no breakfast anymore. Also, the entire point of picking Extended Stay is that they have a kitchen so you can save money by cooking in your room. Up until this year they had dishes you could borrow at the front desk, but now that's a $100 charge. There is no housekeeping during your stay anymore. Need more than 2 towels for a longer stay? That's an extra charge too.

Aside from that, the hotel has decreases in quality from last year by a lot. It's still what you'd expect from a cheap hotel, but now it's on the low end of what you'd expect. Rooms are cleaned up but still dingey. Hallway stinks of old laundry and garbage. Sheets are stained. Found 2 roaches the last night there. Staff was super friendly, great customer service, but the policies prevent them from being genuinely helpful.

Friends_and_family Family

2/10

Poor

07 May 2024

Crystal

Knowone there to let me for late check in

Leisure

6/10

Pleasant

21 Apr 2024

michael

I liked the location. What I didnt like was that I was charged an rxtra 100.00 for something I didn't or wasn't aware of.

10/10

Exceptional

10 Apr 2024

Brandon

The parking was horrible other than that everything was good

Leisure Family

2/10

Poor

25 Mar 2024

Sarah

Terrible place

This place is not what it seems. The lobby is closed at 10 pm i felt unsafe. Parties out in the parking lot after 10 pm. Reaks of Marijuana in the halls. Has a must dirty smell in the rooms. Ive never stayed at a hotel that offers a fully equiped kitchen without the cooking and eating utensils. If you want those it costs more. Towels if you want extra costs more. No coffee makers, 1 bar of soap for hand washing, no hair dryers... no amenties at all! When you travel you dont want to worry about packing those small things. Either charge a higher price and supply those amenities, or make sure your web site is clear that we are aware that this place is just a place to sleep.

Friends_and_family Family

4/10

Poor

16 Mar 2024

Michelle

Totally not worth the price they charge.
On our second day they didn’t bring fresh towels. When we asked for some they wanted to charge us, which is just absolutely ridiculous!
Beds are horrible .

Leisure Partner

4/10

Poor

18 Feb 2024

jolene

very dated room. not like pictures at all. maybe last room before remodel but not at all what we expected for price. look like local housing to be honest.

Business Family

4/10

Poor

01 Feb 2024

Temilade

I usually do not like to write comments but the manager Ashley was not Customer Service Friendly at all to me. Check-out was at 11:00 am, but I had a 07:00 appointment that would have ran over in order for me to check-out on time. So I called the front desk to add another day in the EVENT I WOULD BE LATE FOR THE 11 o’clock checkout.
Well, I found out when you book your reservation through a third party(Expedia) you will have to come into the office to book another day. Just like you would if you were coming in for the first time.
Remind you I was at a doctors appointment. The manager call me three times. Second time she called I was speaking with the doctor. She hung up the line on me becoz she did not have the patience to hold the line. Okay fine, maybe she was busy.
She then called back to tell me I had 30 minutes to make it into the office. I literally had to leave my doctors appointment to rush back to the hotel to add an additional day!. I was so super annoyed.
They do not have an option online to add another day either.
To top all that, They charge for extra towels. No housekeeping unless you pay for it as well.
I WILL NEVER BOOK A RESERVATION HERE AGAIN.

10/10

Exceptional

26 Jan 2024

Roslyn

.

Business Partner