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Best Western Plus The Charles Hotel

St Louis - MO · United States

1425 S 5th StreetView location

8.2/10Excellent1,002 Reviews
Cleanliness8.0/108.0
Service8.6/108.6
Comfort8.0/108.0
Condition7.6/107.6
Amenities8.0/108.0
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  • Business hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus The Charles Hotel

Welcome to Best Western Plus The Charles Hotel!The location of our St. Charles MO hotel makes all the difference because we're near the casino, next to the business park, the Bass Pro Shop® is next door and we're right off of I-70.

With the Hollywood Casino Amphitheater nearby and the Family Arena minutes away, guests at our St. Charles MO hotel are close to it all. Stay close to historic Main Street to make the most of your trip.

Whether guests are looking for a hotel near Ameristar Casino or a hotel near Earth City Business Park, we have the ideally situated property for you. Our St. Charles MO hotel is designed with your comfort in mind.

For those looking for hotels near Historic St. Charles, MO and Main Street, you'll be within walking distance to the best the city has to offer. Visiting St. Louis, MO? We are 18 miles west.

Read more about this hotelShow less

However, the abundance of business in the area also brings a number of business travelers to our property. From leisure to important meetings, we cater to all visitors.

The St. Charles Convention Center has events happening year-round, and the Katy Trail is a popular bike trail that draws outdoor lovers and cyclists to the region. Whether you're here for Monsanto or a lecture at Lindenwood University, where you stay matters.

Our St. Charles MO hotel is a home away from home for UPS® employees, and is a spacious retreat for those who are here for a loved one's graduation on campus.

The city of St. Charles boasts Missouri's oldest historic waterfront district and features more than 125 retail and restaurant venues. With 225 miles of railway turned biking and hiking on Katy Trail, there's also plenty of opportunity to enjoy all that Mother Nature has to offer in this gorgeous region.

Book your next stay at Best Western Plus The Charles Hotel for the friendliest service in town! Enjoy your stay.

When you stay at Best Western Plus The Charles Hotel in St. Charles, you'll be in the historical district, within a 5-minute drive of Ameristar Casino St. Charles and Hollywood Casino Amphitheatre.

This hotel is 7 mi (11.2 km) from Westport Plaza and 0.6 mi (0.9 km) from Historic Main Street. Make yourself at home in one of the 133 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding.

32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Featured amenities include a business center, express check-out, and dry cleaning/laundry services.

Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 25 per pet, per night (maximum USD 125.00 per stay)
    • Service animals are exempt from fees
    • Early check-in fee: USD 25.00 (subject to availability)
    • Late check-out fee: USD 25.00 (subject to availability)
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Ameristar Casino St. Charles 1 km / 0.6 mi
St Charles Convention Center 1.1 km / 0.7 mi
Historic Main Street 1.1 km / 0.7 mi
Frontier Park 1.1 km / 0.7 mi
Lewis & Clark Boathouse and Nature Center 1.3 km / 0.8 mi
SSM Health St. Joseph Hospital 1.6 km / 1 mi
Missouri Artists on Main 1.9 km / 1.2 mi
First Missouri State Capitol Historic Site 1.9 km / 1.2 mi
Missouri River 2.2 km / 1.4 mi
Lindenwood University 2.3 km / 1.4 mi
Frenchtown Heritage Museum 3 km / 1.9 mi
Katy Trail 3.5 km / 2.2 mi
Family Arena 3.7 km / 2.3 mi
Jaycee Park 4.2 km / 2.6 mi
Fast Lane Classic Cars 4.8 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 133
  • Number of floors (main building): 8
  • Suites: 8
  • hotel
  • Sofa bed
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 27 more facilities & services
  • Wi-fi
  • Transfer serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Fireplace
  • Lift accessExtra charge
  • SupermarketExtra charge
  • Shop
  • Garden
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Restaurant
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • TV lounge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room KING SIZE BEDRoom • KING SIZE BED • 28 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Safe
    • Ironing set
    • Microwave
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    Show all 9 amenities
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    Room KING SIZE BED

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wi-fi
    • Safe
    • Ironing set
    • Microwave
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED WITH JACUZZIDOUBLE • KING BED WITH JACUZZIDBL.JA-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    DOUBLE KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM-1
    Room NON SMOKINGPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    Show all 11 amenities
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    Room NON SMOKING

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Room amenities

    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 28 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Safe
    • Ironing set
    • Microwave
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    Show all 9 amenities
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Wi-fi
    • Safe
    • Ironing set
    • Microwave
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Ironing set
    • Microwave
    • Internet access
    • Hairdryer
    Show all 11 amenities
    • Cable TV
    • Desk
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Ironing set
    • Microwave
    • Internet access
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 28 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Safe
    • Microwave
    • Ironing set
    Show all 9 amenities
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    SUITE KING SIZE BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Safe
    • Microwave
    • Ironing set
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    SUITE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 28 m²SUI.2Q-1
    SUITE TWO QUEEN BEDSPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV
    • Hairdryer
    • Desk
    Show all 9 amenities
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    SUITE TWO QUEEN BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Room amenities

    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV
    • Hairdryer
    • Desk
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 28 m²ROO.KG-1
    Room KING SIZE BEDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Microwave
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    Show all 9 amenities
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    Room KING SIZE BED

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Room amenities

    • Hairdryer
    • Microwave
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus The Charles Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus The Charles Hotel

8.2
Excellent
1,002 Reviews
Cleanliness
8.0 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
7.6 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
15 Feb 2026
Keith
The staff was very helpful and nice. The room was very clean. The only thing I would recommend is upgrading the breakfast. The food wasn't very good at all. Other than that, I had a great stay. Thank you.
Self
2/10
Poor
15 Feb 2026
Jan
The hotel was closed, our room was
Canceled without notification.

Still haven’t received a refund.
Partner
10/10
Exceptional
10 Feb 2026
Richard
Clean, nice room!
Business Self
10/10
Exceptional
07 Feb 2026
Bruce
Clean room, great breakfast, breakfast area is large, clean & nice variety of food. Mobile gas station available without having to get back on the road
10/10
Exceptional
02 Feb 2026
Kathy
Amazing experience great staff and nice room
4/10
Poor
27 Jan 2026
Justin
They have roaches in the rooms. On the last two occasions. Giving them the benefit of the doubt this after the last time because I've stayed there without roach incident in the past.
Business Self
6/10
Pleasant
19 Jan 2026
Cobye
The tub would not drain fast enough while showering. That was very upsetting and trumped anything that WAS pleasant in the stay.
Business_and_leisure Self
10/10
Exceptional
18 Jan 2026
lisa
The staff was great. The breakfast was what you expect from a $98 a night hotel. They had a workout room. The bed was not very comfortable though. All in all for the price i would stay there again.
Leisure Self
10/10
Exceptional
18 Jan 2026
Melisa
Very nice at service desk, room clean and comfortable, breakfast really good. Would recommend, would stay again!
Leisure Family_with_children
8/10
Excellent
18 Jan 2026
John
The breakfast was ok. Sausage was not like a breakfast kind.
10/10
Exceptional
07 Jan 2026
Elaine
The young lady at the counter was amazing
10/10
Exceptional
01 Jan 2026
Courtney
The suite was outstanding. The sataff was outstanding. Great breakfast. Everything was up to date
Friends_and_family Friends
6/10
Pleasant
01 Jan 2026
Miguel
Smell bad …
Leisure Family
6/10
Pleasant
30 Dec 2025
Maria
We have stayed here 3-4 times in the past 8 months. This is a no thrills basic level hotel. Every room we have stayed in has been well worn with signs of overuse (cracks in walls, old worn carpet, cracked tiles/basins in bathroom. We were told they were going to remodel but none of our rooms were at any time we were there. The last room had a microwave in a microwave stand but the plug did not reach the outlet. Have been given dirty or smelly room. The front desk did switch us out. The shower head is maybe 6’ high. At 5’7” had to bend to get under spray. Breakfast is ok. Many options but not real flavorful. It seems safe enough and is near stores. That is a plus.
10/10
Exceptional
30 Dec 2025
Ron
Everything about this Hotel is always excellent
Partner
2/10
Poor
29 Dec 2025
Austin
I arrived about 215 pm and went to check in and the clerk tried to charge me 25$ for being early by 45 minutes, she had a nasty attitude. When we finally got done with the reason we drove 200 miles we got checked in about 8 or so, went into the room and the bathroom had an awful stench like it had been used recently. The bed was terrible, hard and not comfortable at all. I've stayed at this location several times before and I promise I won't be back. I felt like they had something against me for some reason.
Leisure Family
8/10
Excellent
29 Dec 2025
Erika
Clean and staff was nice.
Leisure Self
10/10
Exceptional
29 Dec 2025
Becky
Clean room, great stay
Business Self
10/10
Exceptional
26 Dec 2025
Linda
Everything was good.
Leisure Family
10/10
Exceptional
21 Dec 2025
Hannah
The staff was very pleasant and welcoming and the breakfast was delicious! The room was very clean and spacious.
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Carol Ann
Room was very clean and staff were very friendly and courteous
Friends_and_family Family
8/10
Excellent
16 Dec 2025
Michael
Nice room. No coffeemaker.
Business
10/10
Exceptional
14 Dec 2025
Ronald
Great
8/10
Excellent
14 Dec 2025
Jordan
The room is decent for a night. The price is great and hotel staff is friendly.
Leisure Partner
10/10
Exceptional
14 Dec 2025
Julie
The desk staff was great! Very friendly
2/10
Poor
13 Dec 2025
Mary
Yes
10/10
Exceptional
13 Dec 2025
Jennifer
Easy accessible off I70
Leisure Self
10/10
Exceptional
12 Dec 2025
Joyce
Lovely room, pet friendly, wonderful location!
Self
8/10
Excellent
08 Dec 2025
Darrel
Breakfast eggs were the pre-cooked egg patties. Would recommend providing scrambled eggs.
Business
10/10
Exceptional
06 Dec 2025
Susan
It was perfect, and the staff were very helpful!
Leisure Pet
4/10
Poor
05 Dec 2025
Levin
Didn't eat it.
Partner
10/10
Exceptional
03 Dec 2025
Katherine
Good value
Leisure Family
10/10
Exceptional
27 Nov 2025
Danette
Staff was great, rooms were clean and breakfast options were just right!!
Business Self
8/10
Excellent
26 Nov 2025
Thomas
All was good, clean and easy check in and check out
Friends_and_family Family
8/10
Excellent
25 Nov 2025
Monica
Breakfast was amazing. Great area. Pretty clean. Very firm beds.
10/10
Exceptional
23 Nov 2025
Emily
The staff was excellent, the room was clean, and it was a great place to stay for a very reasonable price. Will book again
Leisure Family_with_children
8/10
Excellent
22 Nov 2025
Dawn
Our stay was great except we were there for a cheer comp had to leave by 7 AM and could not utilize breakfast because it didn’t start until 7. Had I saw that we would have chose somewhere else. Otherwise it’s awesome!
Friends_and_family Family
10/10
Exceptional
21 Nov 2025
Nancy
Everything was good except the shower was hard to turn on and the water flow wasn’t very good
Friends_and_family Family
8/10
Excellent
18 Nov 2025
David
Yes
10/10
Exceptional
18 Nov 2025
Jennifer
Great staff, even better bed which makes the difference for me.
Business Family
8/10
Excellent
17 Nov 2025
John
Was a nice enough hotel, in a good location, with likeable staff. Breakfast was great, as was the coffee machine
Partner
10/10
Exceptional
15 Nov 2025
Paul
Friendly staff and clean rooms. Great place to stay
Business Family
8/10
Excellent
14 Nov 2025
Brittany
Comfy beds
10/10
Exceptional
14 Nov 2025
jeff
Breakfast was great. Everything was very nice. Very friendly staff.
Leisure Family
8/10
Excellent
14 Nov 2025
Lora
Breakfast was good quality and variety, everything was hot and fresh.
Business
8/10
Excellent
12 Nov 2025
Robert
Quick stop for us. Everything was clean and functional.
Partner
8/10
Excellent
11 Nov 2025
Jesus
Habitación limpia y el desayuno estuvo bien.
Leisure Partner
10/10
Exceptional
10 Nov 2025
Adrian
The room fit our needs for the night. Thanks
4/10
Poor
09 Nov 2025
Michelle
The staff was very friendly. However, we had a 2 queen room reserved and due to a hockey tournament, the only room left was a handicap room. The room did not smell good. The beds were comfortable and clean but the carpet was heavily stained and was ripped in spots. The bathroom door needed repair and the bathroom needed some freshening up. Not happy for the price we paid. The front desk guy apologized and offered a discount but couldn’t do anything since we had booked through a third party.
Leisure Family
10/10
Exceptional
07 Nov 2025
Ann
My reception by the front desk clerk was simply nice! He was professional, attentive, and receptive. My room was clean and easily accessible. The breakfast was tasty and plentiful and the eating area was clean.
Friends_and_family Family
10/10
Exceptional
06 Nov 2025
Nancy
Clean room, comfortable bed, great breakfast! The only negatives were WiFi wasn't great and water didn't get very hot.
Leisure
10/10
Exceptional
04 Nov 2025
Tracy
Was nice
Partner
6/10
Pleasant
04 Nov 2025
Patrick
Yes
Business
10/10
Exceptional
01 Nov 2025
Brenda
Staff, room and breakfast great
Business
10/10
Exceptional
31 Oct 2025
Lawrence
Prompt, Courteous check in. Long hours access to pool
Leisure Self
10/10
Exceptional
31 Oct 2025
Michelle
The hallways smelled good, our room was very clean, the staff were kind and welcoming, the lobby coffee was exceptional, the breakfast area and offerings were wonderful, and the area around the hotel offered many conveniences! Absolutely no complaints about this stay! (We didn’t use the pool, so we can’t comment on that.)
Leisure Family
10/10
Exceptional
28 Oct 2025
Donna
Very nice room and staff friendly and
4/10
Poor
23 Oct 2025
Claudia

Couples trip to concert

The room was damp, musty smell, like smoking in the room had occurred. Halls smelt like someone smoking in them. Entrance and parking lot in very poor shape. We did not eat breakfast, wine to look for banana and was not one. Apples and unripe oranges. Other food looked decent.
Partner
10/10
Exceptional
22 Oct 2025
Ronnie
All of the staff we interfaced with were very friendly and helpful. Check in went smoothly and our room was clean and spacious. The free breakfast that was offered was probably the best we’ve ever had in any hotel we’ve ever stayed in. The food was excellent and the variety was perfect. We plan to stay at this best Western plus hotel each time we travel through St. Louis on our way to New York.
Leisure Family
10/10
Exceptional
22 Oct 2025
Frankie
Staff was friendly
6/10
Pleasant
21 Oct 2025
Rebecca
The rug in our room was disgusting…dirty, sticky, damp. The toilet was TOO low. The table was sticky in our room
Friends_and_family Family
6/10
Pleasant
20 Oct 2025
edward

not staying there again.

shower dripped all night and would not turn on. so we took no shower. sad. but the faucet of shower dripped all night. so weird. bed was hard. clean but hard.
Partner
10/10
Exceptional
20 Oct 2025
Keith
Clean room, nice stay
6/10
Pleasant
19 Oct 2025
Meredith
The people were very kind and accommodating, but the area around the hotel wasn't very clean and there were limited amenities-Could just be growing pains but appreciated the ability to check in early!
Leisure Self
4/10
Poor
19 Oct 2025
Kim

Rooms need remodeling!!!

Our room needs remodeling fast! Carpet has stretched and no longer fits the floor. The room smelled moldy and was very dark. Not inviting at all.
Partner
10/10
Exceptional
19 Oct 2025
Karen
Clean, quiet and great breakfast. Great location for us too.
Leisure
10/10
Exceptional
19 Oct 2025
Mary Jane
I’ve never encountered this before but the only thing that was a bit of an issue for me was the amount of water in the toilet tank. It does not seem enough to flush the toilet just the one time. Quite often I had to flush two or three times (even for just the toilet paper) for a full emptying of the bowl.
Friends_and_family Family
6/10
Pleasant
18 Oct 2025
Thomas
Nothing to special. One night breakfast was ok. Nothing amazing but all eatable. Room was clean but dated. Air conditioner was super loud in the room.
Friends_and_family Family
2/10
Poor
17 Oct 2025
Krista
The room smelled moldy and musky.. everything felt wet. And the beds were old and hard.. ask to move rooms and was told they couldnt move us because we booked thru Hotels.com and they were allowed to change the room type... not happy at all!!
Friends_and_family Family
8/10
Excellent
15 Oct 2025
Lisa
Pet friendly. Nice room. Great staff.
Leisure Pet
10/10
Exceptional
14 Oct 2025
Gregory
Thank you for an amazing, quiet and relaxing stay! Stay awesome team!
Friends_and_family Friends
6/10
Pleasant
13 Oct 2025
Harry
The hotel is pet friendly. I arrived 45 minutes earlier than check in time and was told that it would be an extra $25. That policy sucks. The room, while clean, looked worn. Especially the carpets. The breakfast did not look fresh or appetizing. We skipped it. All in all, not bad, not great.
Partner
10/10
Exceptional
12 Oct 2025
randy
yes
Partner
10/10
Exceptional
12 Oct 2025
Jeannine
Great staff. Designated dog floor. Large comfortable room. Wonderful breakfast with lots of options
Leisure Pet
8/10
Excellent
09 Oct 2025
Dennis
Bed coverings much too heavy for temperature controlled room.

The plastic knob for the bath/shower turned freely and didn't turn on the water or control its temperature.
8/10
Excellent
08 Oct 2025
Mary
The air conditioning was not working properly. We ha to turn it down to 64 just to be comfortable. Also there were issues with the faucet in the bathtub.
Friends_and_family Friends
10/10
Exceptional
04 Oct 2025
DARLA
Clean, nice staff, good breakfast.
Leisure Self
10/10
Exceptional
02 Oct 2025
Emily
Pleasant experience overall, easy stop off the highway and relatively safe neighborhood . Gentleman at the front desk made check-in streamlined and easy, very helpful
Leisure Partner
4/10
Poor
30 Sep 2025
Walter
The grounds, lobby and breakfast cafe were all lovely. The room was another story. The room was humid (moist) and cool. The a/c unit emitted a weird smell, so we turned it off for our entire stay. The carpet was sticky in places, wrinkled and worn throughout, and badly stained just inside the door. Extremely disappointing.
Leisure Partner
8/10
Excellent
30 Sep 2025
Kristine

Decent stop on a long road trip

Enjoy our 1 night stay. Bed was comfortable and the room was clean, only complaint was the “pet floor” (aka the 5th floor) has a funky smell to it. Perhaps use to be a smoking floor when that was thing, but it musty and mildew smelling.
Partner
2/10
Poor
29 Sep 2025
jeremy
Carpet in the room was so damp, my socks were wet walking around the room. The sheets were also very damp. Very poor sleep experience
Leisure Self
10/10
Exceptional
29 Sep 2025
Mohamed
Had a good stay
10/10
Exceptional
28 Sep 2025
Ethen
Clean and quiet with great breakfast
8/10
Excellent
27 Sep 2025
Milton
First room reeked of marijuana, but front desk apologized and moved us to another room. Nearly fell getting out of the bathtub. Really need to have some type of anti slip in the tub.

Bed was great. Breakfast had a lot of choices.
Leisure Partner
4/10
Poor
27 Sep 2025
Phil

Just kinda gross

There was nothing specifically gross, this place was just generally pretty gross. If you can swing the extra $40, book another option nearby.
Self
4/10
Poor
23 Sep 2025
Candace
I booked a last minute stay at this property thru Expedia. Once booked, I realized that I had booked for the following evening (thank you Expedia calendar for not making the current evening an option). Upon discovering this mistake (less than an hour after making the reservation), I requested cancellation of the reservation. Expedia says they requested the cancellation but the property would not respect this request. I am guessing that having the small amount of revenue my reservation generated them is worth me absolutely avoiding them every time in the future I may need a room in St Charles. Congrats Best Western! You'll never receive a dollar from me again!
10/10
Exceptional
22 Sep 2025
Tina
The staff was very friendly, the breakfast they served was very nice. I really liked that they were pet friendly and could take my dog!!!
Leisure Pet
10/10
Exceptional
22 Sep 2025
Yolanda
Staff was friendly
Leisure Family_with_children
10/10
Exceptional
19 Sep 2025
Karen
This is a great place to stay! Room great, breakfast great! All around it is the best place we stayed in the last two weeks!
Leisure Friends
2/10
Poor
16 Sep 2025
Ocaren
Very old and dirty
Business_and_leisure Family
6/10
Pleasant
14 Sep 2025
Erich
The pictures are not the same as in person, it was ok but definitely not as nice as the pictures and a certain front desk guy not that nice or friendly
Leisure Family
2/10
Poor
14 Sep 2025
Marisela
Stayed here for a soccer tournament, and i would never go back, neither would I recommend it.
This place was horrible. There was an awful smell as soon as you walk in, very outdated, rooms either have a musty odor to them or a cigarette smell. My room had dog hair all over the carpet, it was all over our socks our clothes, everything. Staff was not nice. Our bathroom even had mold, and sink wasn't working!
Leisure Family
8/10
Excellent
14 Sep 2025
Andrea

Good stay

Easy check-in and out. Staff very friendly. Rooms nice sized and clean.
Partner
4/10
Poor
13 Sep 2025
Peter
None I liked.
Business_and_leisure
8/10
Excellent
10 Sep 2025
Rhonda
Nice
Leisure Partner
6/10
Pleasant
10 Sep 2025
Carol Lynn
Room smelled. Microwave broke. Had to have maintained fix. Inconvenience to our privacy.
Partner
6/10
Pleasant
07 Sep 2025
Tyron
Bathroom was not clean. I had to clean off the toilet and there was hair in the shower and on the floor.
2/10
Poor
04 Sep 2025
LIN
The carpet is disgusting, the air in the room is too smelly and disgusting to breathe. Horrible experience!!!
Business_and_leisure
10/10
Exceptional
04 Sep 2025
Jennifer
Check in was very easy and the staff was appropriate. Room was clean and quiet. Carpets were old but clean. Breakfast was good but not being able to keep our dog in the dining room was inconvenient. Location was very easy to find and close to many things. Would recommend
Partner
6/10
Pleasant
03 Sep 2025
James

I would not go here again

Room floor was damp the whole time, bathroom the smallest I've ever seen in a hotel, room was missing tissue boxes, and there was a loud party outside one night that went until 3 am and no one called the cops from the front desk. Overall, not a great experience. Noisy location out the window the whole trip too.
Partner

Location & surroundings

Best Western Plus The Charles Hotel
1425 S 5th Street, Saint Charles, United States

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Best Western Plus The Charles Hotel

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