Name: Sonesta Simply Suites St Louis Earth City
Address: 3250 Rider Trail South, Earth City, 63045, US

8/10

Excellent

24 Jul 2026

Ashley

I’d stay here again.

Partner

8/10

Excellent

24 Jul 2026

Ashley

The place is sort of outdated but the rooms are spacious enough and clean and they were good for our needs. The staff is nice and friendly, Liz was a huge help and very understanding as my reservation was not typical but she managed it without making me feel like a burden. The other 2 men I had interacted with were also very friendly and professional. I’d stay here again. I would recommend this hotel to anyone.

Partner

4/10

Poor

23 Jul 2026

Rena

Greg, at the front desk, was delightful! The property has received some updates, but still feels dated. The room size was large and it was very clean--despite appearing drabby. The furniture was pretty worn and the ceiling had extensive water damage. I believe some residents are renting rooms long-term. The location was excellent for the ampitheater.

10/10

Exceptional

23 Jul 2026

Amanda

Greg was so nice and accommodating! Our room was great and the staff was so welcoming! We will definitely stay here again if we come back to the area!

4/10

Poor

23 Jul 2026

Dwight

To be quite honest with you this place needs a lot of love and updates marijuana stains everywhere in a weird odor coming from the room very disappointed with my stay here, from the staff member arguing with me about me, not having a icemaker in my refrigerator to essentially having to beg for pots and pans this hotel has it all wrong. I had to buy an entire bag of ice because there is no ice machines in there to be found in this hotel… surely this place needs a lot of attention, there was rust all over anything that was once silver in this hotel the halls were very nice and clean and well-maintained.. This goes on the list of hotels. I will never stay in again.

10/10

Exceptional

23 Jul 2026

Zachary

Very kind staff, room looked great. We have no complaints would recommend and stay again.

8/10

Excellent

22 Jul 2026

Ashley

Our room had a very bad leak from our ceiling, I guess from the room above us that was seeping through the ceiling in our room, but once I told staff they moved us. I thought a few of the front desk staff was very helpful and friendly and a few others that were rude and kind of pushy. I think I’d stay here again, decent sized bathrooms, the rooms were spacious, the property itself is nice enough, there is a parking garage that neighbors the side of the hotel that has some questionable characters in it after dark but other than that I felt safe here.

10/10

Exceptional

22 Jul 2026

JULIA

Staff very friendly and helpful, room was very clean. Greg was great making sure everything was great for my stay.

Partner

2/10

Poor

20 Jul 2026

Austin

Upon arrival the fire alarm system was beeping with a trouble in their system. The front desk did not know how to silence. (Only made alarm in front area, luckily for those in the rooms). The front desk attendant did not know how to find our reservation, and I am pretty sure was under influence of something. In end, the front desk attendant could not figure out how to get the room assigned or make room keys and we left and went to another hotel. Expedia did great and refunded, and offered to help find us another hotel. Expedia was 5 stars, this hotel would get zero stars if that was an option. You know it’s bad when the staff has audible alarm, doesn’t know how to check out a room or find a reservation when we have the confirmation number, was in contact with hotel for late-check in, and still unable to do simple, basic, and necessary functions of a front desk attendant. Will not return to this hotel or chain after that experience.

Partner

10/10

Exceptional

12 Jul 2026

Amanda

The room was perfect for what we needed. There were some minor maintenance issues, but no biggy. It in a safe quiet area with a nearby McDonald's and gas station. The soap in the bathroom smells so good. The room was cozy and the staff was easy

Friends_and_family Family

4/10

Poor

11 Jul 2026

James

It was clean and the staff was very friendly upon checkin. However, the tv kept losing signal so we left early instead of enjoying a relaxing morning before heading out. The elevator was a bit scary as well. It smelled like something burning and at one point there was a really loud bang before it took off. When I questioned something the staff members assisting me became very rude. I have stayed here in the past with no issues, but after this experience will not be back.

Partner

8/10

Excellent

10 Jul 2026

Patrick

staff is friendly!

Business

6/10

Pleasant

10 Jul 2026

Alysha

Front desk staff never available. No coffee carafe for the coffee maker in room. Mattress was completely busted down on one side so you rolled to the edge. Property was clean though. I’d stay again but I’d know that I wasn’t going to get anything from the front desk.

8/10

Excellent

08 Jul 2026

Ashley

There are no Ice machines on the property. House keeping comes once a week and if you’re here for less than a week, no housekeeping. There are no vending machines, and the ceiling in my room
Is actively leaking water and after telling the front desk, they said we’d be moving rooms and 2 days later I’m still in the same room.

Partner

10/10

Exceptional

05 Jul 2026

Cynthia

The hotel was different than I that it'd be, I was pleasantly surprised. Everyone was very nice and helpful.

Partner

8/10

Excellent

05 Jul 2026

Kita

None

Partner

10/10

Exceptional

01 Jul 2026

Mike

Really enjoyed our stay. Staff was awesome, location is superb. Having the kitchen was the best . Highly recommend this place ☺️

Pet

10/10

Exceptional

30 Jun 2026

Scott

Great stay. Staff was amazing. Looking forward to my next stay.

Self

2/10

Poor

30 Jun 2026

Shirley

The toilet got stopped up the morning of my departure. The refrigerator ice maker did not work. Kitchen cabinet was broken.

Self

10/10

Exceptional

29 Jun 2026

Lauren

Stay was great, room was great, staff was great!

4/10

Poor

28 Jun 2026

Ashley

Wasn’t very pleased with out stay. Alot of things were broken/stained and dirty in our room. The whole building had a bad smell to it! I would probably never go back

Family_with_children

2/10

Poor

27 Jun 2026

Kristen

We actually left, felt unsafe with my daughter and unclean. Staff was incredibly nice.

Family_with_children

6/10

Pleasant

26 Jun 2026

Bill

Refrigerator was broken in room upon check-in. Told manager nothing ever happened. Check-in was slow.

Family

8/10

Excellent

25 Jun 2026

Tadela

The staff was amazing 10/10 very kind and helpful. The rooms are what they are for the price. They're clean, they will give you extra blankets if you need them, but the rooms are pretty worn down, but for the price again, decent clean rooms and having a full fridge and stove is also nice for a stay.

Partner

10/10

Exceptional

22 Jun 2026

Andrea

Everything was well maintained. Staff was nice, parking was easy. Everything in the room worked right.

Friends_and_family Friends

10/10

Exceptional

22 Jun 2026

Anissa

Friendly and clean

Partner

10/10

Exceptional

21 Jun 2026

James

The room was nice, bed comfy, and shower had great pressure. The staff members were super kind and super helpful after I made an error with the booking. The error was handled very quickly.
Also the freezer had an ice maker, which is super convenient at midnight when I look like I've had the worst of days and would prefer to not walk around my hotel floor searching for an ice machine.
There is also a gas station literally next door, which is great for midnight snacks on a whim.
Would highly recommend, and will stay there again when I travel to the area.

Partner

4/10

Poor

20 Jun 2026

Geri

The good- location and front desk gentleman that checked us in was super nice.
The bad- minimal staff for housekeeping, minimal towel and washcloth allotment. Room smelled heavy of bleach and then some kind of chemical in air system. Hotel is tired and ran down.
Would not stay here again.

Partner

6/10

Pleasant

19 Jun 2026

John

It was a b-overall
Dated mini-kitchen

Self

10/10

Exceptional

19 Jun 2026

joqulin

The staff is always friendly and helpful. This is where I suggest anyone to go as this is one of the safest places to stay while traveling to STL. It's clean, comfortable conveniently located where restaurants and stores are close. Not close enough to walk to but close as well as safe which is a major plus since I often travel alone.

Self

4/10

Poor

19 Jun 2026

Raulie

depressing place to stay, dark and afraid to touch the dark brown carpet, worn and peeling furniture, had to change rooms 3 times, first cigarette smoke 2nd ac not working, no food nearby, charges for parking for no reason as it is in an industrial area with tons of space

Self

10/10

Exceptional

16 Jun 2026

Michael

It's ok already

Partner

10/10

Exceptional

16 Jun 2026

Anthony

Nice place to stay for concerts.

10/10

Exceptional

15 Jun 2026

Robert

Clean room and accommodating staff. Air conditioner gets very cold on a hot summer day.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Dustin

Everything was clean and well maintained.Will stay there again in the future.

Partner

10/10

Exceptional

14 Jun 2026

Guy

The location for the event we attended worked well. The hotel was clean and quiet.

Partner

8/10

Excellent

13 Jun 2026

Mark

The only complaint was bed was like sleeping on floor it was hard

Partner

10/10

Exceptional

11 Jun 2026

Danny

Very clean the staff was great and the bed was very comfortable. Almost slept to long for check out.

10/10

Exceptional

10 Jun 2026

Jeremy

Clean excellent stay

Partner

2/10

Poor

07 Jun 2026

james

The entire place smelled.. the AC never got below 4… parts of the hotel smelled like dog and the other part smelled like vomit

10/10

Exceptional

02 Jun 2026

Theresa

The people and the facilities here exceed expectations and put life back into a weary traveler. Thank you!

Self

4/10

Poor

31 May 2026

Damon

This is place is for transits….
Not for a family!

Business Self

8/10

Excellent

29 May 2026

Harold

The staff was very helpful during my stay. I understand why they need the $100 hold for extras when they don’t have anything extra to purchase. Basically a nice basic hotel.

Self

8/10

Excellent

27 May 2026

Connie Paul

I enjoyed my stay, came to St. Louis to work two night shifts. The black out curtains did a great job, it was not noisy during the day. Bed was comfy and the shower had wonderful pressure. My only issue was the weed smell. I will definitely stay here again.

Self

10/10

Exceptional

24 May 2026

sarah

This is my preferred place to stay in the area. Staff are super friendly & the rooms are always clean & accommodate everything I need

Self

6/10

Pleasant

22 May 2026

Kenneth

Just not a very clean place for wanting another 100 dollars that they keep for 10 days besides the room cost .

Partner

10/10

Exceptional

21 May 2026

Grover

Our toilet paper holder was falling off other than that the place was awesome. Bed was great, we didn’t get there til 10 and left a 2:30 the next morning, But would definitely recommend this place. Very nice

Partner

6/10

Pleasant

20 May 2026

Aubrey

rooms being a bet better cleaned other than that the hotel and staff were awesome.

8/10

Excellent

19 May 2026

Bryan

From check in to check out and questions in between, All the staff were very nice and extremely nice and friendly!

Self

10/10

Exceptional

19 May 2026

Erik

Only the most minor of issues, virtually perfect. The skillet provided for the kitchen was damaged beyond use, and as an autistic person the property smelled very strongly of perfume or scented detergents, but the room did not smell strongly so again, minor. I heard no noise in my room at all from other people, bed, tv, wifi, all very good and the staff was great. All very kind, helped when i had requested and otherwise were invisible. Hoping to stay here again next year.

Partner

6/10

Pleasant

19 May 2026

Millissa

Quiet with a very comfortable bed. Staff was friendly.

Family

10/10

Exceptional

18 May 2026

Chele

Excellent and comfortable stay. Would definitely stay there again.

6/10

Pleasant

17 May 2026

Jennifer

Very clean but has no ice machine and no USB plugs in rooms also some plugs in rooms didn’t work

Friends_and_family Friends

10/10

Exceptional

16 May 2026

Cindy

The check-in staff were very friendly. Room was clean and loved the full refrigerator with ice maker! Will stay again!

Partner

10/10

Exceptional

16 May 2026

Olanrewaju

Yes

Self

2/10

Poor

16 May 2026

Rick

We started off with nobody at the desk to check in. We waited 10-15 minutes on someone as there were other guest coming in to check in as well. Maybe 8-10 customers standing there waiting on someone. The first room we were issued smelled like it was the community smoking room. So they issued us another room. We go to that room and the kitchen was a disaster, the bedding was folded laying on the bed not made, the phone was unplugged and sitting on a chair in the middle of the room, the floor was filthy, the toilet was horrific as someone destroyed it and the rest of the bathroom was gross. I went to get the manager on duty to show him. He was apologetic about it saying housekeeping must not have cleaned it. So we finally got a room as they were also turning people away with cancelled reservations for overbooking. Zero notification for the cancelled reservation for any of those people. We will not return to this hotel after this experience.

Friends

10/10

Exceptional

16 May 2026

Jeremy

Good experience

Self

8/10

Excellent

15 May 2026

Mary

We had everything we needed.

Partner

10/10

Exceptional

15 May 2026

Laverne

The hotel was clean and nice.

Partner

2/10

Poor

11 May 2026

Rachel

We showed up and waited in the lobby for about 20 minutes waiting for someone to check us in. We then tried to call the Desk line and had no response so we instead left. Later when I called to request to cancel my reservation and not get penalized for no showing the guy on the phone was extremely rude.

Partner

6/10

Pleasant

10 May 2026

Joseph

Yes. Only issues were no pool, and no breakfast. The ptak systems also smelled old and stale

10/10

Exceptional

07 May 2026

Rey

Staff was very friendly,. Kitchenette Very nice amenities. Clean room . Great parking.

Self

2/10

Poor

05 May 2026

Julieta

Awful. The walls are thin and the bathrooms are outdated. Staff is incompetent in regards to what is in their actual hotel rooms.
Beware.

Self

10/10

Exceptional

03 May 2026

Antonio

The front desk staff was the best you could ask for. Every encounter was positive and uplifting. Great job to the staff , espically management!

Self

10/10

Exceptional

26 Apr 2026

Tara

Kitchen fully equipped. Clean. Inviting staff. Nice experience!

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Angela

Clean room, staff is friendly

Partner

10/10

Exceptional

19 Apr 2026

Jason

Clean, quiet location. Clean room

Self

10/10

Exceptional

18 Apr 2026

Cearra

Very helpful and kind staff. Made my fiancé and I feel welcomed when arriving, and made us smile as we were leaving! There was a blonde lady working when we arrived and she was as sweet as could be! And Greg was working behind the desk as we were leaving and definitely put a smile on our faces! Room was clean! Beds were comfy! Definitely would book again next time we come down to MO

Partner

10/10

Exceptional

15 Apr 2026

Cassandra

We have stayed there multiple times. Greg at front desk is so pleasant.

10/10

Exceptional

13 Apr 2026

William

What a great property. I highly highly recommend staying here.

Self

10/10

Exceptional

13 Apr 2026

john

Room was very clean bed was comfortable nobody outside yelling like most hotels
Mcdonalds next door and easy access to interstate plentiful parking will be back any time i come to stl

Self

10/10

Exceptional

12 Apr 2026

Nathan

Greg at the front desk delivered the best check-in experience we’ve had staying at a hotel. Friendly and professional service whenever we saw him during our stay. Made our visit an excellent one!

8/10

Excellent

09 Apr 2026

Lorne

Bed was fine if you like firm.

8/10

Excellent

02 Apr 2026

lanette

Everything was great. Bed was a bit firm for my taste but i was pleased with everything.

Self

10/10

Exceptional

28 Mar 2026

Linda

Clean rooms and amazing staff.

Self

10/10

Exceptional

27 Mar 2026

Adam

nice everything and very welcoming staff

Partner

6/10

Pleasant

23 Mar 2026

Robert

thin walls. i could hear the people in the room next to me having sex for hours.

Self

10/10

Exceptional

20 Mar 2026

Martin

We were booked to stay here but i unfotunately booked the room incorrectly. I was needing a 1 bedroom suite. Unfortunately the hotel was sold out snd didn’t have even an extra room. I have stayed here the prior 2 years for the same event. The staff here are so helpful and friendly. This trip they continued to be that way. They were so helpful to our situation that they did refund our room so we could go elsewhere and get what was needed. We so appreciate the staff and the hotel for always being so kind.

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Tiffany

Good Wi-Fi. Convenient location near a gas station/convenience store and access to highways. Quiet and clean.

Self

10/10

Exceptional

17 Mar 2026

Stephen

Professional people

4/10

Poor

16 Mar 2026

Tonya

This place is really getting run down. Thurd yime we have stayed here. This time room wasnt cleaned well. Food or some kind of yuck all over counters and night stand, bed is worn so badly it is deformed. Dusty and sour smelling in the room. Doors on fridge dont swing the correct way and towel bar and cupboard door falling off.

Partner

2/10

Poor

08 Mar 2026

Brittney

Horrible horrible experience. The dishwasher flooded our room. Maintenance was supposed to fix the issue. We gathered all our belongings and left to give them time to get the room together. Left the room around noon returned around 8pm. And the room was flooded again. We had to wait an hour. Wasn’t able to get another room… food was cold folks ready for bed and because we was put in a room that should have been out of order was just simply wrong… it was not handled properly…

Partner

10/10

Exceptional

07 Mar 2026

Joe

All good i dont use the gym.

Self

10/10

Exceptional

28 Feb 2026

Victoria

I stay there before it was under a different name at time and I loved it like I love it now

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Phetsaksith

Hotel was clean and staff was very nice

Partner

10/10

Exceptional

25 Feb 2026

Don

The room was spotless and the staff was outstanding.

Partner

8/10

Excellent

22 Feb 2026

Jodi

Staff

10/10

Exceptional

17 Feb 2026

Ebony

Staff was great

Business

6/10

Pleasant

17 Feb 2026

sandy

Friendly staff and clean rooms. The location seemed a little unsafe and the smell of Marijuana would be noticeable in some halls

Partner

10/10

Exceptional

16 Feb 2026

Kenneth

The room was really nice and the bed was very comfortable. The staff was also very friendly and inviting. I will definitely be staying here again in the future.

6/10

Pleasant

15 Feb 2026

Jack

The room was ok but it had a slight odor. The room was mostly clean. The location overall was a bit noisy but that is to be expected when that close to the interstate.

Partner

10/10

Exceptional

15 Feb 2026

Petra

Yes

10/10

Exceptional

31 Jan 2026

Trish

The rooms were spotless and the staff was great would definitley recommend

8/10

Excellent

26 Jan 2026

Pedro

Room was amazing. Staff was ok. Not very resourceful .

Business

10/10

Exceptional

24 Jan 2026

Joe

Yes the room was very clean

Business Self

8/10

Excellent

22 Jan 2026

Wesley

Yes

8/10

Excellent

19 Jan 2026

Jessica

Nice room for the price. Friendly front desk staff, especially one guy in particular. He always welcomed us home and was funny. Kitchen had essential dishes for 2 people. Bed was comfortable. Bathroom was spacious and had plenty of counter space and a shelf for additional space. Clean and safe

Leisure Partner

10/10

Exceptional

19 Jan 2026

Darmetria

Room was great. My only complaint is they require a $100 refundable deposit at check in which i wasn't aware of.

Leisure Self

10/10

Exceptional

16 Jan 2026

Lurenda

The staff was very friendly and professional. The room was very clean.