Name: Hampton Inn St. Charles St. Peters
Address: 3720 West Clay Street, Saint Charles, 63301, US

10/10

Exceptional

20 Jul 2026

Deborah

The room was clean. Breakfast was good. They were in the process of renovating some of the rooms, but it didn’t effect our stay.

Partner

8/10

Excellent

18 Jul 2026

Nicole

Would stay there again

Partner

10/10

Exceptional

17 Jul 2026

Michelle

Staff was absolutely outstanding! Friendly, professional, knowledgeable and eager to help.
Rooms were clean. Beds very comfortable.
Breakfast was awesome. Large variety to choose from. As soon as something was running low, the breakfast crew was refilling it!
I definitely recommend this hotel. I know we will be going again.

Family_with_children

2/10

Poor

15 Jul 2026

David

I had bed bugs in my room and they wouldn't move me and called me a liar when I showed them the bites and the bugs

Self

10/10

Exceptional

15 Jul 2026

Vince

Under construction but still clean and nice

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Brian

This hotel has just been upgraded the staff was amazing the breakfast was terrific with plenty of selections and the hotel is very well maintained and meticulously taken care of.

Self

6/10

Pleasant

10 Jul 2026

Donna

So toilets are so low they are toddler height-do a deep knee bend to sit down. The tv is 50 channel selection of direct tv but only a few actually transmit -finally figured out on my 2nd day if you turn the tv off then on again you can get the channel to transmit video-otherwise it says it only transmits audio-so changing channels and getting video transmission meant turning it off and on. Third, the beds are very soft so no support-back was hurting after the first night and it was a challenge getting up and down out of the “bowl effect” in the bed. Staff gets an A plus for friendliness. Also there needs to be a grab bar or rail OUTSIDE the shower and something nonick on the tub floor-it was really slick.

Partner

8/10

Excellent

08 Jul 2026

Michelle

We liked that it was very close to the I terstate

10/10

Exceptional

08 Jul 2026

Johnathan

Very helpful staff

Family_with_children

8/10

Excellent

07 Jul 2026

JOHN

Everything was above average. There was a broken faucet but they came to fix it right away

Partner

10/10

Exceptional

06 Jul 2026

Jane

Staffs were very helpful and checks with the guests how they are feeling. Breakfast was always filled ip with foods .

Family

10/10

Exceptional

04 Jul 2026

Margaret

The room was clean and looked to be freshly renovated. Beds and pillows were comfy. Breakfast was good with many options! Although parking was a bit rough - we had to park at business next door - just odd not really a big deal.

Friends_and_family Family

4/10

Poor

02 Jul 2026

Denise

This hotel is NOT what you'd expect from a Hampton Inn. While the hotel is located conveniently off the highway, the state of the hotel is below what you would expect from an average Hampton Inn. The hotel appears to be 'under construction', but yet I didn't see anyone working on construction for the three days that we were there. Hallways were 'beaten up', with missing trim molding and loose wires exposed. The elevators are old and one of them made a lot of noise and shook when it went up or down, making it feel very unsafe. The rooms appeared to be refurbished, but the doors to hallway were so thin, the noise outside from other guests, made a restful night impossible. The bathroom was not clean, and the tub was quite slippery to stand in.

Family

8/10

Excellent

29 Jun 2026

Chip

The room was compact. Only enough space between beds and tv table/desk for one person to walk. Children did enjoy the pool. And the breakfast was good.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Stephen

Very good breakfast. Parking good.

Friends_and_family Family

4/10

Poor

23 Jun 2026

Jakov

Moisy and doing renovations now.

6/10

Pleasant

22 Jun 2026

Linn

In process of doing some refurbishing. Small rooms. Our TV did not work correctly and they said having issues with them. Need more substantial pillows! Bed was fine. Good shower.

Partner

6/10

Pleasant

22 Jun 2026

David

The hotel was under renovation and that was not indicated when the reservation was made. So, when I stayed there, it was in a state of general disrepair. Additionally, the air conditioner only blew warm air.

Partner

6/10

Pleasant

21 Jun 2026

Amy

Hotel is undergoing remodeling and our rooms were in the midst of it so wasn’t the best stay as the shower molding had some black spots and containers of soap, shampoo, etc ran out while there. Good location and friendly staff.

Family

4/10

Poor

21 Jun 2026

Annice

It doesn’t say on the website that they are remodeling!!

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Celia

They are remodeling so we couldn’t get to our room and this also made the room very dusty and dirty but the staff were nice and helpful.
Ps We had no tv remote. -1 star for that.

Partner

6/10

Pleasant

20 Jun 2026

Amanda

They're currently going through remodeling so its hard to tell what it would be like normally. The staff was very kind. The rooms were clean and smelled good. TV reception wasn't great though and the elevator sounded sketchy but beyond that it was a good stay.

Pet

10/10

Exceptional

17 Jun 2026

Milton

Everything is always great

6/10

Pleasant

16 Jun 2026

Chris

It was a place to sleep on a long trip so it worked. During a remodel and place smelled like paint and the TV remote didn't work but it was better than sleeping in your car.

Family

10/10

Exceptional

09 Jun 2026

Milton

All good

Self

10/10

Exceptional

08 Jun 2026

Sharl

Undergoing renovations and what’s done is very nice. Clean rooms with very comfortable beds. Ice cold a/c. Wonderful breakfast choices and a grab and go bag option. Check in was quick and the employees were very personable. Would highly recommend.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Renae

They were doing renovations so new carpet smell and paint smell. Good breakfast.

Self

8/10

Excellent

07 Jun 2026

Solomon

Good staff

10/10

Exceptional

07 Jun 2026

Melanie

Property is in the midst of a renovation, but there were no disruption to the excellent service. The cleaning solution used throughout was rather pungent, they could dilute it for sure. Easy access to main highways, and was only 5 minutes from the convention center where my event was. Will be back next year!

Self

4/10

Poor

07 Jun 2026

Kayla

The beds are uncomfortable!!! Everything else was great

Partner

8/10

Excellent

07 Jun 2026

Monica

24hr fitness room! Good breakfast. Some renovations, but not a problem.

Partner

6/10

Pleasant

01 Jun 2026

Jim

Although the room was supposed to be newly remodeled, the bathroom door didn't work properly and the shades don't cover the window leaving about a foot not covered allowed the exterior lighting to shine through the windows.
Breakfast was good and the staff was friendly.

Partner

8/10

Excellent

30 May 2026

Rudy

We enjoyed our one night stay. Friendly staff. Good breakfast. Conveniently located. The hotel is being upgraded with some evidence of construction but still clean and comfortable. Would stay here again in the future.

Partner

10/10

Exceptional

30 May 2026

GREGORY

Clean and easy in and out.

Self

10/10

Exceptional

27 May 2026

William

Excellent

10/10

Exceptional

26 May 2026

Rocy Ann

After our first hotel booking flopped, we booked with Hampton Inn for a reasonable cost. Bad thing is we did not double check the address so we went to a different one! Thankfully the correct one is not that far. We got in, parked in front, receptionist was nice. Fast check in. We checked the pool and it has a hot tub too. We decided not to swim as there were teenage boys swimming and they were pretty loud. No problem. Went to our room. Decent. All basic amenities. Thankful we got a restful night! Hampton definitely delivered!

Family_with_children

6/10

Pleasant

24 May 2026

Keith A

Under a remodel situation. Areas under remodel a bit messy.
Room we had may have been completed but all fixtures, lighting and bathroom loose.
Bathroom faucet moved all around in sink hole.

Partner

6/10

Pleasant

24 May 2026

Dana

Currently being remodeled and that wasn’t disclosed so heard construction during the day heavy deodorant throughout halls and rooms and no windows to open to let in fresh air. Looked like for suppression stuff taped over on our floor in prep I guess for painting not sure it’s legal to have that all taped up while people are staying in there ???

Friends_and_family Family

8/10

Excellent

24 May 2026

Wei

Breakfast was good. Room was clean. Staff was friendly and helpful. The ongoing renovation affected experience a little bit.

Family

10/10

Exceptional

23 May 2026

Carol

Clean room. Fast checkin
Well maintained property . Comfortable hotel.

Self

8/10

Excellent

23 May 2026

Daniel

The location was great. The breakfast was okay. The room was clean.

Family_with_children

6/10

Pleasant

19 May 2026

Lisa

This property is under active construction with taped on room numbers and construction rubble in the hallways.

Partner

4/10

Poor

18 May 2026

Kaitlin

Walking in, renovations were going on and we were not informed when booking. Very minor inconvenience but inconvenient no less. Went to the front desk to check in and was given keys to room 215. When I opened the door, the room was full of someone else’s thing. Went to the desk and the young lady seemed shocked and didn’t really know what to do. After she made several phone calls. I was given keys to room
315. About to walk into the room, the door for room 313 swings open and an other employee says sorry we are going to move you here. Then there was maintenance in the room trying to fix things as we stood there all in the same small space. No numbers on the doors, just paper taped to the doors with numbers that kids were switching throughout the stay. Rooms were clean but that was about the only perk. The staff was rude and seemed terribly bothered by all their guests. Disappointing as previous stays at this property were great.

Family_with_children

10/10

Exceptional

17 May 2026

Phillip

Mid-refurb & looking very in progress in public spaces. Quiet. Easy access, easy parking. Filling breakfast. Comfy bed, good water pressure. WiFi is linked to a Hilton Honors account.

Self

8/10

Excellent

13 May 2026

Melanie

Friendly staff. Comfy bed. Good breakfast.

Family

6/10

Pleasant

13 May 2026

JENIFER

Wish parking was lit up a little more in back of hotel. Breakfast was nice and appreciated coffee location. Room was fine besides bathroom door never really slide closed and didnt fit the space

Partner

10/10

Exceptional

10 May 2026

Andrii

Everything good

Self

2/10

Poor

05 May 2026

Louise

I am rather unhappy with the hotel as well as my room.
The floor that I have been assigned a room has a horrible chemical small which I'm sure is unhealthy.( newly painted walls.. floor molding not yet replaces. Looks shabby…
.. my room is at the end of the hall so I had to breathe the fumes all the way.
Bathroom slider door does not open all the way and when it was open it blocked access to the room door safety lock.
No real closet > only a curtain in front of the back wall with a bit of room to hang clothing.

Room and bathroom much smaller than other Hampton inns .

This is Not the welcome nor the room that I expected from a Hampton inn for which I paid a premium price for an upscale hotel.

Self

2/10

Poor

05 May 2026

Cara

When we booked, we were not told that it was under construction. We booked two rooms as we were on a long road trip. We were not told that one of our rooms was on the floor that was completely torn apart for renovation. No baseboards, holes in the wall, visible water damage, where the baseboards used to be. The rooms were dated. The grout around the bathtub and bathtub faucet was mildewed. I have never felt so uncomfortable in a hotel in my entire life. We booked the Hampton because it was associated with Hilton and thought it would be a decent place to stay for the night while we continued on our travels. We did not shower or have the “hot breakfast that was offered for free. Even from the moment we walked in, the hotel looked nothing like the pictures. Lobby was stark white with all the doors in the hall an institutional beige. Also, we arrived late and had to use the phone to get anybody to let us in the hotel as the lobby was closed. It was just uncomfortable from the moment we entered until the second we left! I even mentioned the next morning when I went downstairs to the person behind the desk that we were upset that we were not told that our floor was under construction and we paid the same amount for both rooms. The people in the other room said it was “OK”, they didn’t have as bad of an experience as we did in our hotel room, but they agreed that they did not feel comfortable & just wanted to leave. We were offered a brief “sorry”. I do have pics/video to share.

Family_with_children

8/10

Excellent

02 May 2026

Dolores

Room was very clean, but I didn't like the carpeting. There was a large spot on the chair. Looked like blood. I didn't like not having a vent in the bathroom. I did like the large bottles of shampoo, body wash, conditioner & lotion. The bed was a little too firm & lumpy. Not comfy hotel quality. Very happy with the free breakfast.

Partner

8/10

Excellent

27 Apr 2026

Danielle

Breakfast was really good. It was getting close to closing time and they were still restocking food because people were still eating.

Family_with_children

8/10

Excellent

26 Apr 2026

Jill

Liked the hotel , but it is under renovation and the hallway on our floor had a bad smell like glue or paint
New fixtures in room loose and TV picture froze unable to watch TV during our stay

Friends

8/10

Excellent

24 Apr 2026

Allen

Overall it was a good experience. My only complaint is the breakfast eggs.

Partner

6/10

Pleasant

17 Apr 2026

Timothy

Very outdated. Location appears understaffed. No one to greet you at checkout at the front desk. Updates taking place to the facility but appears to be low grade updates for a building that needs a complete overhaul.

Self

8/10

Excellent

16 Apr 2026

Equilla

I like the location for being close to the airport. No airport shuttle. The breakfast was good. The room was nice. The door was not secure. It closed and locked. But there were gaps. The door did not “fit” the doorway as snuggly as I would like. It was noisy. You could hear the bumping in the other rooms next door and on the floor above me. Lots of kids that weekend. Beautiful staff.

Friends

4/10

Poor

13 Apr 2026

Jamie

The room smelled like wet dog, the AC unit made a terrible noise. Being right by the road it was very loud all night . Pool was very cold as well . Breakfast was decent. For price of room it definitely could have been better though all around . Staff was nice

Friends_and_family Family

4/10

Poor

12 Apr 2026

jermayne

The hotel was being remodeled and never was told. The staff was just okay. I have definitely been in better hotels and won't be back.

Family

8/10

Excellent

11 Apr 2026

Zoltan

It was a great night here

10/10

Exceptional

10 Apr 2026

Rich

Breakfast menu was adequate. Staff was pleasant and helpful, the room was very clean
Did not use the hot tub.

8/10

Excellent

10 Apr 2026

Mark

Average all around at best.

Family

10/10

Exceptional

08 Apr 2026

Raymond

It was a 4 day/3 night road trip. Staff was very nice!! Free breakfast each day. Room was clean and comfortable!

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

Darla

Baseboard coming off, front desk staff wasn’t nice.

The breakfast was great!

Partner

8/10

Excellent

05 Apr 2026

Mary Lynn

Only stayed for 8 hours but the facility and room was clean. Staff was helpful and friendly.

Family

10/10

Exceptional

04 Apr 2026

Kathleen

It was a clean hotel with nice furnishings. The hotel is/has been remodeled. Breakfast, wifi, parking are good. Is easy to get to and area felt safe to park car.

Friends_and_family Family

4/10

Poor

03 Apr 2026

Iaquinta

The hotel was under rennovation so the dust and noise a bother. The breakfast was not fully stocked.

Partner

6/10

Pleasant

03 Apr 2026

Paul

A barn door on a bathroom seems to lack privacy.

8/10

Excellent

02 Apr 2026

Rene

Breakfast was great! The night clerk was extremely helpful as all my Honors account info had changed and needed to be updated.

Family

2/10

Poor

29 Mar 2026

Caden

Maybe tell your guests you will have construction on the 4th floor with loud hammering that starts at 7 AM.

6/10

Pleasant

28 Mar 2026

Lisa

Breakfast was ok. Hotel is somewhat run down.
Staff is excellent. Hampton has set a high bar, this fell short.

Business

6/10

Pleasant

24 Mar 2026

Chris

I wish I had known of all the renovations going on

Partner

8/10

Excellent

22 Mar 2026

Brent

Pros: Location, parking, affordability, good water pressure and heat with shower, staff friendly & helpful, included warm & cold breakfast, has a pool & hot tub, and our room was clean with comfortable beds.

Cons: Slightly older hotel property so wasn’t as nice as the on-line pictures appeared, right off the interstate and a frontage road as we could hear the interstate noise throughout the night especially semi’s.

Family_with_children

10/10

Exceptional

17 Mar 2026

Gregory

Everything was great as always at this location as i have stayed here many times

Self

6/10

Pleasant

16 Mar 2026

Jessica

The staff were rude at times. The hotel is under renovation and there were some struggles

Family_with_children

6/10

Pleasant

14 Mar 2026

Jona

When we first arrived there was confusion with our room not being available (we figured it out, thanks to a girl I assumed was a manager) so no big deal. I was unaware that the hotel was under construction/remodel? There was no trim on the walls and it looked very unfinished. The pictures online do not look like the hotel right now. The pool was much smaller than expected and so were the rooms. The breakfast options looked great, unfortunately they were bland, but it was still a hot breakfast. The coffee was great and the staff was very nice.

Friends_and_family Family

8/10

Excellent

03 Mar 2026

Christine

Soaps/lotion in bathroom were low or empty upon check in. Too heavy on the scent of cleaning solution, gave me a headache. Dark roast coffee was weak.

Self

10/10

Exceptional

23 Feb 2026

Stephanie

Nice staff! They were under a remodel but kept it fairly clean.

Friends_and_family Family

6/10

Pleasant

22 Feb 2026

Mary Beth

The bedding was old and not changed. The comforter was old and worn out.

Friends

10/10

Exceptional

08 Feb 2026

Heather

There are renovations happening, however, stay was stilll good. Breakfast was really good! Quiet. No issues at all.

Leisure Family_with_children

10/10

Exceptional

08 Feb 2026

Timothy

Nice room Good location. Nice facilities

Leisure Self

2/10

Poor

03 Feb 2026

talishia

Pool smells like rotting feet, water is super cloudy. Conveniently more then half the lights dont work. Worst of all was the bed bugs. Never trust a room again. Not to mention the manager cant even have a conversation with you and none of the staff seems surprised or apologized

Leisure Family

10/10

Exceptional

02 Feb 2026

Will

The property was all around very clean and well kept despite ongoing construction. The staff was also really friendly.

Leisure Family

8/10

Excellent

25 Jan 2026

Jackie

Room was clean and staff was great.

Partner

10/10

Exceptional

22 Jan 2026

William

Quick checkin - clean room

10/10

Exceptional

22 Jan 2026

Cynthia

It’s an older hotel that has had upgrades. The staff is outstanding! Very welcoming, efficient and responsive. We had some issues regulating the heat in the room but finally got it warmed up. The breakfast is great! We have stayed here twice and would stay again!

Friends_and_family Family

4/10

Poor

21 Jan 2026

Elsayed

The Breakfast is very poor,

Business Friends

6/10

Pleasant

19 Jan 2026

Harry

The television in the room did not work and the eggs at the breakfast were very substandard. People were very nice and the room was fine.

Leisure Family

10/10

Exceptional

18 Jan 2026

Christie

Very comfortable beds, hot breakfast with a good variety.

Partner

10/10

Exceptional

17 Jan 2026

Jay

I actually live close by. My family stayed because we wanted a have an evening at a pool and hot tub. Both were great. The pool is heated. The hot tub was hot. The staff was very friendly.

Leisure Family

8/10

Excellent

11 Jan 2026

Donald

Everything was wonderful I have nothing bad to say at all.

Partner

8/10

Excellent

07 Jan 2026

Soe

Clean and nice. Breakfast good.

Business Self

2/10

Poor

06 Jan 2026

Michael

started from the driveway with a unmarked concrete triangle short enough not to see but high enough to damage my oil pan and further injure my neck I was there for surgery for. I requested a first floor room got second. no vending machines but way over priced snacks they offer. Very difficult to get in and out of once we decided to go buy some food because I would not be able to eat after 11PM due to surgery at 5AM. Multiple signs through the room requesting tips for the staff. Ice machine FILTHY will not recommend to anyone EVER towels were too few for a double room and room not service following day no new towel trash over flowing and only one trash can in the whole room. AND the refrigerator did not work it was on max and all but WARM. Thin walls could hear people in next room just talking. It felt like 3rd world accommodations. I am scheduled for more surgeries and would rather drive 2 hours from home at 2AM than stay there again

Business Family

10/10

Exceptional

05 Jan 2026

Heather

Great location and friendly staff

Leisure Family

10/10

Exceptional

02 Jan 2026

Billy

Room was clean and the staff was great

Partner

6/10

Pleasant

02 Jan 2026

Brandi

I had 2 rooms for NYE. One of them didnt have working heat. Got switched to a different room. Customer service was good. Hotel was clean and breakfast was really good!

10/10

Exceptional

02 Jan 2026

Harry

Very good breakfast

Self

10/10

Exceptional

01 Jan 2026

Michael

.

8/10

Excellent

31 Dec 2025

Kathryn

We stayed two nights and asked the front desk to have housekeeping empty trash and bring fresh towels after the first night. When we returned at 10PM we were disappointed that no one had come. I went to the front desk and asked again. The woman staffing the desk took care of it herself. Great service from her.

8/10

Excellent

29 Dec 2025

Joe

Great breakfast, great customer service just wished I wished the room got cleaned in between the stay

Leisure Self

10/10

Exceptional

28 Dec 2025

Christina

Breakfast was great. We stayed 4 days and the room was never cleaned. 1 day was Christmas but it wasn't cleaned the following day.

10/10