Name: Hilton Garden Inn St. Louis Chesterfield
Address: 16631 Chesterfield Grove Rd, Chesterfield, 63005, US

10/10

Exceptional

26 Jul 2026

Johnny

Great staff, small fitness room. Bathroom in my room needs wall replaced due to cracked quartz slab

10/10

Exceptional

26 Jul 2026

Thaddeus

Antoinette was wonderful!!! Super knowledgeable, super friendly and engaging. Seemed to truly enjoy her job and taking pride in making the customer experience nothing short of 10/10!!

10/10

Exceptional

07 Jul 2026

Brian

Very clean and very nice as a little home away from home. It’s just up the road from shops and all kinds of restaurants. When I make another trip back up there this will be my first choice again!!

Self

8/10

Excellent

05 Jul 2026

Samantha

We def will be staying here again after our last hotel experience

Partner

8/10

Excellent

19 Jun 2026

Andy

Good all around place to stay nothing exceptional or wowing

Self

4/10

Poor

14 Jun 2026

K

The hotel has a ton of potential, could be an absolutely beautiful place. It it’s run down. My room had a leaky window and/or AC unit which had caused mold on the windowsill and surrounding area. I stayed here in a pinch but probably wouldn’t stay here in the future.

Self

10/10

Exceptional

07 Jun 2026

Melody

Antoinette, the front office manager, is amazingly awesome. She even packed me up some snacks for my long day at the airport. The entire staff were so friendly. I felt safe and secure which is what matters when traveling solo.

Self

6/10

Pleasant

31 May 2026

Rayna

Our room was ok, shade was broken, some pretty bad stains on the carpet that may have been spilled food or possibly vomit. Tub/shower was dingy. Definitely in need of a remodel. Rooms are cleaned every other day which is not what we would expect but seems to be a theme since Covid. I had to ask twice for basics such as clean towels and coffee supplies. When housekeeping finally came after the second request they were very accommodating. Nice location though, plenty of nice restaurants nearby.

Partner

4/10

Poor

17 May 2026

nasib

overpriced breakfast

Friends_and_family Family

10/10

Exceptional

15 May 2026

Bryan

Great hotel. Clean and the food was good.

Self

10/10

Exceptional

04 May 2026

Lakesha

Room decent but customer service was excellent. Breakfast should be free

Family

6/10

Pleasant

25 Apr 2026

Iara

I was there for two nights, but room wasn’t cleaned during my stay; front desk clerks couldn’t find my prepaid reservation and had to wait for a while and call hotels.com in order to get it resolved .
Great location and nice hotel, otherwise.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Nenette

Good

8/10

Excellent

11 Apr 2026

tammy

The staff is very nice but the blow dryer was broken (open blades 😳), the shade was broken and the light next to the bed was broken. But the proximity to things is great.

Family

10/10

Exceptional

29 Mar 2026

Sheila

Did not visit the breakfast area

Friends_and_family Friends

10/10

Exceptional

28 Mar 2026

Steven

Clean

8/10

Excellent

23 Mar 2026

Randy

We did not take advantage of the bar or the pool.

Partner

8/10

Excellent

21 Mar 2026

Jen

Good location, easy to get to & from downtown. Lots of things in the area. Room was clean but a little dated. Staff were very helpful.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Manuel

Room was clean and very spacious!

Self

10/10

Exceptional

16 Mar 2026

Lynette

Room was clean. Had Netflix on tv

6/10

Pleasant

15 Mar 2026

Chuck

Clean room, bathroom door would not stay open

10/10

Exceptional

13 Mar 2026

Alexander

Everything was well stoked and the rooms were so cozy

Partner

10/10

Exceptional

07 Mar 2026

Allyson

Staff was super helpful❤️ property was clean n beautiful

Friends

8/10

Excellent

02 Mar 2026

Anthony

Room was cleaned up but an old wash cloth

8/10

Excellent

01 Mar 2026

Jessica

The room was clean and a great location very close to food and shopping. The beds and pillows were horrible. The bed was rock hard not comfortable at all. The pillows were flat and did not hold you head up unless folded in half. The pool was a nice addition to play in with the kids. Breakfast was very good and decently priced. All that being said we had a good stay but did not get much sleep

Friends_and_family Family

10/10

Exceptional

13 Feb 2026

John

Everything was 5 star

Business Self

4/10

Poor

06 Feb 2026

Tonya

It was almost midnight before the loud banging stomping door slamming stopped so we could sleep. I had to be up at 430 for a medical procedure and my son had to make the 3.5 hour drive home on very little sleep because of it. I paid almost 200 for this room at athe Hilton for the quality that's supposed to come with the Hiltons. Thumbs way down would not recommend this place

Business Family

10/10

Exceptional

18 Jan 2026

jamon

Great hotel

Business

10/10

Exceptional

22 Dec 2025

Ida

Staff was informative during check-in. Room was clean and the TV even had WELCOME with my name on it. Would stay here again.

Business_and_leisure Family

8/10

Excellent

17 Dec 2025

Mika

Clean room & pet friendly!

Self

2/10

Poor

17 Nov 2025

Lauren

There was an upcharge for breakfast that is usually free at other places. The rooms are also nasty and there are roaches and bugs everywhere

Business Family

10/10

Exceptional

04 Nov 2025

LaKristen

We stayed here for one night. I was impressed with the location and the actual hotel. Friendly hotel staff, clean and spacious room, the area outside of the hotel was clean and seemed safe.

Friends_and_family Family

2/10

Poor

02 Nov 2025

Ali

Wasn't aware that we need to buy breakfast additionally when reserving.

The bathroom plug needed fixing and faucet was dripping.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Roy

Just a really nice hotel tucked away from everything, but still close to get whereevre you need to go!

Leisure Self

6/10

Pleasant

26 Oct 2025

Kerry

Last minute room - unusable sofa bed.

We couldnt get a roomast minute with 2 queens, so we opted for King with sofa bed. The mattress on the sofa bed was so disgusting, no one should have been expected to sleep on it. We told the front desk at checkout and she asked me to describe \"disgusting\" and when i did she just shrugged.

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

John

Staff was courteous.

Leisure Family

8/10

Excellent

25 Oct 2025

Patrick

Didn’t eat

Leisure Friends

2/10

Poor

21 Oct 2025

Micheal

Lets start with the food. I ordered a supreme pizza when I got there and they messed that up, the next morning at breakfast it was 12.99 a plate a I could have gotten better food from a hole in the wall gas station. The food was terrible. Manager refused to speak to me on this issue.

Leisure Family

10/10

Exceptional

15 Oct 2025

Brian

Everything was great!

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

John

Very good room for the price

10/10

Exceptional

05 Oct 2025

Amber

Our room was very clean. The staff was great. Not even a mile down the road there is a shopping center and lots of different restaurants.

Friends_and_family Friends

10/10

Exceptional

26 Sep 2025

Leann

Great location! Super friendly staff!

Leisure Partner

8/10

Excellent

26 Jul 2025

Bradley

I booked online and paid via the app. When I arrived on site they explained they had overbooked and had no rooms available. The staff was amazing and went above and beyond and secured a room at another location. Thank you to the staff for taking care of us.

Leisure Family_with_children

4/10

Poor

14 Jul 2025

Harry

You asked for a review, so here goes. Because the sink drain stopper didn’t work, because we had to slam the room door shut due to binding in the frame, because there was no coffee available in the room (only tea), because you have a notice on the bathroom mirror that ‘for our comfort’ our room will only be made up every other day; because apparently the restaurant was not open Sat. evening, and all this was for $271 a night for a room with a king bed, it is difficult to leave a positive review. I can assure you this will be shared on Facebook with our friends.

Leisure Partner

10/10

Exceptional

02 Jul 2025

RUTH E

The stay was too short

10/10

Exceptional

20 Jun 2025

Jeffrey

Property was clean and the staff was friendly

Family

4/10

Poor

06 Jun 2025

Haley

I wish there was an option to upload pictures because the pull out couch mattress was the grossest thing I have ever seen in a hotel or even in general. Felt like a scary movie.

Leisure Family_with_children

4/10

Poor

25 May 2025

Sherry

Dried blood bathroom door, hair, refrigerator didn’t work, cords in the floor, parts falling off. Noise levels were high. Shocked this is a Hilton hotel!! Front Desk staff were friendly and helpful.

Leisure Family

6/10

Pleasant

27 Apr 2025

John

Sheets were stained. Pull-out sofa sleeper was full of crumbs. Bathroom sink was plugged. No bodywash in the dispensor in the shower.
Grab and go breakfast had a frozen sausage sandwich in it.

Leisure Family_with_children

10/10

Exceptional

08 Apr 2025

Shannon

Great stay great service

10/10

Exceptional

08 Apr 2025

Kelci

Lobby has plenty of room to gather. Large table next to a fire place where are friends were able to hang out in the evening.

Leisure Family_with_children

4/10

Poor

28 Mar 2025

Lindsey

Not good

Room smelled like old cigarettes. Towel rack was broken. Got in bed and the blanket between the sheets and duvet had unwashed, crusty stains. Obviously it was not washed. The front desk did offer for us to change rooms but we were already going to bed. They brought us clean blankets but makes you wonder what else wasn’t properly cleaned. We will not be returning.

Partner

6/10

Pleasant

23 Mar 2025

Jasmine

For starters the lobby was very clean offered great items and even the bar area was a nice add. Staff was nice my entire stay and very helpful. Unfortunately my room stay was not very pleasant. I stayed for 5 nights and the first room I was in was not clean. It was hair on the bathroom floor and shower floor. Wall paper peeling badly in bathroom and in room by the bed. The tub made a very loud noise while showering and they offered to switch me rooms the next morning. Switched rooms and the room was better aesthetically but the toilet didn’t work in the room. They had to bring me a plunger to keep it plunged the whole time. Overall the stay because of the staff’s continued help made it amazing but the actual room was the down fall.

Leisure Family_with_children

4/10

Poor

21 Mar 2025

Lana

We booked a King bed with fold out couch because we had 3 adults staying in the room. When we checked in they had moved us to a standard King room (no couch). I was told that they reassign rooms as needed - evidently without regards to necessary sleeping space!! I asked them to fix this and was told that they didn't have a king/couch room available and the hotel was full. I asked how he was going to help us and was told that we could have free breakfast - WHAT?? Not enough room to sleep but we could have breakfast the following morning - ridiculous!!
I asked for the manager and he eventually found her. She reassigned us to a king/couch room. So I guess they weren't full after all!!!
We got in the room and unfolded the couch. The mattress was disgusting - stained and filthy. We again went to the desk to report it. Manager came to look at it and quickly agreed that they needed to bring another one. They brought another mattress that was better but still a bit stained.
I am not sure I will book through Expedia again if the hotel can just change your booking. I will NOT stay in this hotel again. Nice, safe area but this experience was not good.

Leisure Family

10/10

Exceptional

17 Mar 2025

Michelle

Pleasant stay in Chesterfield

Very pleasant stay. Room was clean. The property was clean and well maintained. The surrounding area felt safe. Lots of shopping and restaurants nearby. My kids enjoyed the pool!! Would definitely stay again!

Friends_and_family Family

6/10

Pleasant

06 Mar 2025

Lora

Bathtub was not clean and the hot water took forever to heat up. Never did get real warm.

Business Friends

10/10

Exceptional

22 Feb 2025

Wen

Pet friendly!

Leisure Pet

8/10

Excellent

17 Feb 2025

Cheryl

Great hotel

This is a great hotel. Very clean, great staff. Only negative is it is very close to the interstate so very noisy, but thats to be expected in a city.

Partner

4/10

Poor

20 Jan 2025

Robert

The breakfast was amazing and ftont desk staff was very nice.
But our room was not good. TV didn't work, shower didn't work, bathroom was not stocked, few bugs also.

Leisure Friends

10/10

Exceptional

29 Dec 2024

Joshua

It was a hotel. Just what I was looking for

10/10

Exceptional

12 Dec 2024

Josh

The lady that checked me in was super polite and personable. I hadn’t seen that in a while checking in, so it was refreshing.

Business_and_leisure

4/10

Poor

30 Nov 2024

Verified traveler

Try somewhere else

Not enough pillows or towels. Drafty room. Blackout curtains didn't extend long enough. A strange extremely loud noise would periodically go off during the night. Pool was small.

On last night we were woken up by our neighbor's dogs constantly barking.

Breakfast is not included.

Friends_and_family Family

8/10

Excellent

26 Nov 2024

Pete

Affordable and comfortable

10/10

Exceptional

20 Nov 2024

Michael

Quiet

Leisure Partner

8/10

Excellent

13 Nov 2024

Ken

We stayed in room 402 and never had hot water, just luke warm. They offered to move us to a different room but we didn’t want to go through the trouble. Everything else was really great.

10/10

Exceptional

10 Nov 2024

Brian

Love this place. Recommended using Travelocity and NOT calling Hilton. Tried to charge me $25 extra

Self

10/10

Exceptional

10 Nov 2024

josh

Good stay

Nice stay, kind of expensive but location was convenient for our needs.

Friends_and_family Family

8/10

Excellent

28 Oct 2024

Daryl

Generally nice. Friendly staff. Wish simple cold breakfast was free. Some young guests loud in hall late at nights.
Comfortable beds. Water barely warm, but not a big deal. Overall good stay.

8/10

Excellent

27 Oct 2024

Jessica

Worked for a weekend from home

Leisure Partner

6/10

Pleasant

23 Oct 2024

Patrick

The door on the bathroom wouldn't stay open. It kept swinging shut. And instead of conditioner in the shower, there was a bottle of lotion. By the tv, there was a lamp with no bulb. Lastly, the air conditioner kept shutting down overnight even thought I set it to run all the time rather than the auto function. The rooms are really dated and it's probably time for a refresh.

Business Self

10/10

Exceptional

14 Oct 2024

candi

The morning staff member when I checked out Sunday morning at 630 am was very nice!!! She is such a beautiful person on the inside and out!!!

Leisure Family

10/10

Exceptional

12 Oct 2024

Megan

Check in was easy, the front desk was nice and welcoming! The room was clean and the beds comfortable. The bathroom was clean just old, you could tell it needs a good face lift. Overall great stay

Friends_and_family Friends

8/10

Excellent

11 Oct 2024

Scott

Nice place. No issues

Business Self

4/10

Poor

05 Oct 2024

Vernon

Difficult to get hot water for showers , ice machine not working, no free breakfast

8/10

Excellent

30 Sep 2024

Elizabeth

There was a lot to chose from for breakfast. The pricing was a little confusing -- one price for \"hot\" items for breakfast and another for \"cold\", although the yogurt was on the hot table and breads to be toasted were in the cold. Food and service were good however.

Business_and_leisure Self

8/10

Excellent

29 Sep 2024

Amy

Hotel was beautiful. Only problem was the breakfast. First hotel I've stayed at that I had to pay per plate for breakfast!

Leisure Family

10/10

Exceptional

26 Sep 2024

James

Very nice hotel, especially for the price.

Leisure Partner

10/10

Exceptional

15 Sep 2024

Kara

Great stay

We came in later and staff was great. I liked the accomodations of beverages and snacks in dining area.

Partner

10/10

Exceptional

01 Sep 2024

Donnell

Very clean and comfortable. Good location, easy to navigate. I would stay here again.

Friends_and_family Family

6/10

Pleasant

04 Aug 2024

Pettis County

Only 1 handicap parking spot. No free breakfast.

Leisure Family

8/10

Excellent

23 Jun 2024

Kelly

The Hilton Garden in at Chesterfield is a good place to stay overnight. We went for a wedding, and it was convenient. There were plenty of shops and dining to choose from, and it was close to the wedding venue.

Leisure Partner

8/10

Excellent

21 Jun 2024

PABLO

Very nice location

Business

8/10

Excellent

18 Jun 2024

Michael

It was good for the price

6/10

Pleasant

16 Jun 2024

Shamar

We were initially given a room that was CLEARLY under repair. The carpet was ripped in some areas, etc. The shower didn't drain. Maintenance came to \"fix it\" but it still wouldn't drain. We moved to a different room. But the shower didn't work at all in that room. We got keys to 3 different rooms because there were problems with them all. I was tired from driving for 8 hours and just wanted to take a shower and rest. It was way too complicated to do something so simple at a Hilton nonetheless. However, they did comp my stay as a result. They just really need to update the hotel.

Leisure Family_with_children

8/10

Excellent

04 Jun 2024

Janis

When I checked in, I had to give a credit card and was told they would charge $50 to it for \"incidentals\". When I left I asked for a receipt. I was told they couldn't give me one, it would be through Expedia. I didn't book through Expedia. I didn't argue, but I don't like getting charges without receipts.

Friends_and_family Family

10/10

Exceptional

02 Jun 2024

Verified traveler

Fast stay

Quiet and clean no issues

Business

8/10

Excellent

19 May 2024

Matthia

great

4/10

Poor

11 May 2024

Verified traveler

Outdated rooms, and not worth cost per night.

The hotel has good reviews, and I usually trust them. I’m not sure if I just got an odd experience but, our room wasn’t what the pictures looked like. It was OLD looking and the bathroom drains had a lot of hair in them, the door to the bathroom was broken and didn’t stay open or lock. There is no fans in the bathroom. For the price per night, they also do not have a free breakfast (which I knew) but if you wanted a very basic breakfast it was 12.95 a person for bacon and eggs. I just had higher expectations for this place.

Partner

10/10

Exceptional

03 May 2024

Verified traveler

Late and early

Quick overnight stay with late check in early check out Facility was great as always zero issues

Business

8/10

Excellent

08 Mar 2024

Cheryl

Clean but have had better.

It was fine. I’m a hilton rewards member, offered no water, no blanket or pillow for fold out couch in room, charged for breakfast, which was ok, eggs, bacon, dried up flour tasting gravy with biscuits. Could have been better. 10am sharp coffee was taken away.

Friends_and_family Family

10/10

Exceptional

01 Mar 2024

michael

Staff was excellent and lots of crazy good restaurants close by!

10/10

Exceptional

28 Feb 2024

Julia

Very clean and comfortable room, nice bedding, in room Kuerig maker.

Leisure Partner

8/10

Excellent

02 Feb 2024

Pennie

Last minute stay

We were there because we were not able to get back into our home due to CO. We were thankful for the evening reception and the morning breakfast.

Partner

8/10

Excellent

27 Jan 2024

marilyn

Was quiet and beds were great.

Leisure Partner

8/10

Excellent

26 Dec 2023

Mark

Not thrilled with the restaurant. The breakfast I had there was a big disappointment. In years past it was great. Not anymore.

Leisure Partner

8/10

Excellent

08 Dec 2023

Robert

Dinning area was very nice. We were checking in at around 6:30 pm and thought we would be able to eat a light dinner there. However they did not have kitchen staff there that evening. We were able to get a glass of wine and we ordered door dash so it all worked out.

Leisure Pet

2/10

Poor

22 Oct 2023

Andrew

This room was a major disappointment. At a rate of $250 for a Saturday night, this fell drastically short. The bathroom smelled of old urine/ body odor. The shower curtain rod was broken and almost completely unusable. I will not be staying here again. My wife and I agreed that we would have rather stayed in a Holiday Inn express than the Hilton Garden Inn.

Leisure Family

6/10

Pleasant

09 Oct 2023

John

Breakfast was poor and way over priced. The same breakfast is provided at Hampton Inn for free. The staff member attending the breakfast didn’t even bother to say good morning much less offer any assistance.

Leisure

6/10

Pleasant

15 Aug 2023

william

Good Service with some yucky bedding.

I use Hilton Garden Inn a lot. They have gone downhill the past few years. This trip, the bed spread was visibly dirty and itched. The beds are continuing to see wear and tear and are no longer comfortable. On the good side, service is very good.

Partner

8/10

Excellent

11 Aug 2023

Deyonte

Had issues with getting the correct room and when I got there it was hair all over the bathroom and bed.

Business Self