Staybridge Suites O Fallon Chesterfield An Ihg Ho

10/10

Exceptional

20 Jul 2026

Samuel

Thoroughly enjoyed this property - they couldn't have been more helpful with questions, kept everything clean and did a great job!!!

Family

10/10

Exceptional

19 Jul 2026

Nadia

Wonderful place. Its beautiful and clean. Great place to stay. The staff was very welcoming.

Family_with_children

4/10

Poor

18 Jul 2026

Rachel

for our 3 day trip, there were 8 of us over 3 separate hotel rooms. The staff was friendly but apparently they were short of workers getting the rooms ready by the time of check in-not all rooms ready. breakfast the following morning- all the tables were dirty. the food was good and plentiful but not enough staff to clean tables between guests. The rooms were tidy but the floors were very dirty.. it was inconsistent between our 3 rooms to get extra towels and blankets for the sleeper sofa. apparently not enough staff to get the laundry done. on a Saturday evening we took our kids to the pool. there was only one other child at 9: 00pm a staff member came out and said we had to get out of the pool. We pointed out that we were told the day before at check in verbally the pool hours were until 10p. Even though the sign said it was open till 10: 00pm we were told that they had \"changed their hours\". it was a Saturday night for crying out loud and only four kids in the pool. The next morning we saw a make shift paper sign saying the pool closed at 9pm. the experience -it was all together pathetic for the price that we paid our room even though it is a \"suite\" was very small. My parents paid the same price, had a room next to ours and had a much bigger floor plan. it's just very inconsistent altogether. that's my first time and last time staying there

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

Scott

The room only had decaf coffee and nobody could seem to find any regular coffee. Feeding me decaf is a cruel thing. The staff were on this and were helpful other than not being able to find it.

The pool was down and I didn’t know about this beforehand. The staff at the front desk did offer a solution to use the pool in the neighboring hotel which was owned by the same entity.

The bathroom in the room with the king size bed sounded like a freight train, the walls were badly in need of paint, the door hinges were rusted, and there was previous door damage poorly repaired.

All in all, the staff did what they could and were helpful as much as possible, but some other items could use some work.

Family_with_children

8/10

Excellent

24 Jun 2026

STEPHEN

It did take quite an effort to get the shower control to work properly. almost gave up.

Self

8/10

Excellent

23 Jun 2026

Richard

Pool was out of order. Breakfast was good. Parking easy and safe. Elevator interior was not well-maintained. A few taped up signs with several misspellings.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

David

The 7 of us that stayed in the suite with 2 rooms loved it. Any time we come to the area this is where we will be staying.

Family_with_children

4/10

Poor

21 Jun 2026

Laurese

Pool was a major draw to us staying and upon check-in, we were told it was closed for maintenance. They said we could use the pool at their property next door, but it was a small indoor pool that was overcrowded due to being used by both hotels.
We booked a king sized bed room
that included a fold out bed. The blankets, sheets and pillows weren’t in the room , which isn’t a big deal but when we asked for them, we were provided a duvet cover for a blanket (no blanket inside of it) and told it was just a really thin blanket, so she would give us 2 to keep warm. We had to follow her to the laundry room to collect the items and then had to return their layer for towels and pillows. The night person working the front desk needs some major training in customer service.
The morning staff was great, specifically the young man at breakfast.
This could be a really nice hotel but the facility needs a deep clean - from the main hotel to the rooms and the gym. Would consider staying again if the reviews showed better cleanliness and staff.

Family_with_children

6/10

Pleasant

17 Jun 2026

Deyunka

Breakfast was amazing! The pool was under construction. The sink had very low drainage but the water pressure in the shower was great.

Friends_and_family Family

4/10

Poor

16 Jun 2026

Ana

No pool, no houskeeping

Family

6/10

Pleasant

15 Jun 2026

Marcine

The swimming pool is out of order and looks like it has been for awhile. I dosent even look like the are working on a repair. The elevator is dirty.

Family

8/10

Excellent

09 Jun 2026

jeffery

Fairly nice say, about 5 days. Relatively quiet in room. Room was really nice except the a/c didn't work well to begin with but pulled out the filters that hadn't been cleaned in awhile. so when I pulled them out it worked A LOT better. I planned on several meals there and bought food. Apparently the refrigerator in the room was broken and when I got to the food the next day to cook it was warm...lots of food/money wasted. The bothersome part was when I let the front staff know about the refrigerator, I showed him the food as I needed help finding a big enough trash can...and he said, \"thank you,\" when i explained the situation. That response just didn't seem to quite fit.

I just lost three days of food and the response was thank you?

I later went back, told him the room number. There was another person with him then and she said she'd have someone look right away and she seemed a lot more understanding of the situation.

...and yes, I checked and adjusted the thermostat knob in the fridge to make sure it wasn't an oversight by myself. No matter what setting the fridge remained warm.

Self

8/10

Excellent

08 Jun 2026

Heather

We stayed here for one night while in the area for a wedding. The hotel was a little worn and dated, but very clean. The suites were quite spacious and had everything you would need for a longer stay. The hotel itself was very quiet, which was very nice. We were a little disappointed that the pool was not open yet, but were thrilled with the late check out availability. Also, great hot breakfast!

Partner

6/10

Pleasant

07 Jun 2026

Jeff

Room was dirty

Partner

10/10

Exceptional

23 May 2026

Jhonas

All goods.

10/10

Exceptional

17 May 2026

Allison

Spacious rooms. Convenient location. Good price.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Kelly

Excellent breakfast staff. Cleaning staff didn't speak English but did a wonderful job, just made it hard to communicate when things such as towels were needed.

Family_with_children

8/10

Excellent

27 Apr 2026

Kristen

It was okay.

6/10

Pleasant

11 Apr 2026

Mercedes

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10/10

Exceptional

21 Mar 2026

Myrella

Clean and friendly

Self

10/10

Exceptional

21 Mar 2026

Myrella

Clean and friendly

Self

10/10

Exceptional

21 Mar 2026

Myrella

Very clean ,friendly, parking was easy and has good restaurants near by

Self

4/10

Poor

12 Mar 2026

Scott

When this hotel was first built it was awesome. It's really noticeable how dated, dirty, various odors lurking throughout. Problem number 1, desk, nor the site mentioned anything about renovations. Not to mention giving us a room right next door? Seriously? After we moved a week's stay worth of luggage, we had to move. Problem with room number 2 was no vent, no garbage disposal, and to finish me off. The shelf in the closet had dust all over it, of course I didn't see that until going to wear the pants. Coated in dust with the iron outlay of shelve that I sat it on. So, ask yourself, do you want to stay here?

Pet

10/10

Exceptional

10 Mar 2026

Terry

The room was very comfortable
I particularly liked the choice of pillows

Self

10/10

Exceptional

28 Feb 2026

Renee

Room, staff,and breakfast was great!!

10/10

Exceptional

21 Feb 2026

Naomi

Loved EVERYTHING about this hotel. Wish it was within my budget to stay longer because I would’ve most definitely stayed there for a competitive long term rate.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Harrison

Great stay, nice experience all around, very clean room. Well worth the money.

Partner

10/10

Exceptional

30 Jan 2026

Paul

Very friendly staff and accommodations. We were given a welcome bag when we arrived and one when we left. It was awesome!

Leisure Partner

10/10

Exceptional

04 Jan 2026

Abigail Nikki Fortich

welcoming staff, good bfast menu, clean rooms

10/10

Exceptional

02 Jan 2026

Kay

Clean room friendly staff m

Business_and_leisure

10/10

Exceptional

30 Dec 2025

Paulette

Everything was great

10/10

Exceptional

28 Nov 2025

Sheri

Great layout of the room- comfortable and clean

Leisure Family_with_children

10/10

Exceptional

27 Nov 2025

Cari

Great place

10/10

Exceptional

23 Nov 2025

Demetria

The staff was very courteous and friendly. Our room was clean and comfortable

10/10

Exceptional

09 Nov 2025

Mary

The suite I was in was very clean and spacious. It was very quiet.

Leisure Family

10/10

Exceptional

02 Nov 2025

Betty

Room was very clean and the staff is really nice.

10/10

Exceptional

28 Oct 2025

Vincent

Very nice

Leisure

10/10

Exceptional

24 Oct 2025

Daniel

Stay was only 1 night didnt have breakfast. Stay was very nice

Partner

10/10

Exceptional

15 Oct 2025

Steven

Nice sized suite, the folks were friendly, the breakfast was better than most. I will stay there again.

Business

10/10

Exceptional

14 Oct 2025

Karen

We stayed for 3 nights. Had a 1 bedroom King Suite with kitchen. Totally worth the price to have a separate bedroom and full kitchen. Lots of restaurants near by. I walked every morning before sunrise and every late evening before bed, felt very safe. Would definitely stay here again

Leisure Partner

10/10

Exceptional

13 Oct 2025

Renee

The room was great, more space than we expected. We didn't use the kitchen but it looked great. Plenty of space to have another couple get ready for the wedding we were attending. The staff were all friendly and we appreciated the front desk letting us know when our room was ready so we could arrive a little early to get ready. Thank you!

Leisure Friends

10/10

Exceptional

12 Oct 2025

Robert

Kids loved the breakfast

Leisure Family_with_children

6/10

Pleasant

10 Oct 2025

catina

The room was dirty, clogged tub drain, dishes filthy in cabinet, dishwasher leaked, wet dog smell in room, my room key worked for another room, 12 spoons one fork and a partridge in pear tree

However, all of the staff was warm and friendly

10/10

Exceptional

10 Oct 2025

Dennis

Clean. Friendly staff great breakfast

Partner

10/10

Exceptional

03 Oct 2025

Aaron

Free beer and queso.. what else do you need

Business Self

10/10

Exceptional

28 Sep 2025

Francisco

Issuper nice and very spacious.

Leisure Family

10/10

Exceptional

25 Sep 2025

Hussam

Simple excellent place to stay

10/10

Exceptional

25 Sep 2025

David Clayton

Nice hotel, great communication, friendly staff

Friends_and_family Family

10/10

Exceptional

23 Sep 2025

Jason Joseph

Great property and great value.

10/10

Exceptional

07 Sep 2025

Dawn

Book it!!

9.5/10
Staff 10/10
Breakfast was small but 10/10
Lobby/outside area 10/10
Pool 7/10 - pool is outside and very dirty
Room 9/10 - we had a small suite and it was nice and cozy. Our only complaint was the bed suuuucked. Everything else was nice!
Cleanliness 10/10
This hotel is definitely worth the price. Will be back!

Friends_and_family Family

4/10

Poor

06 Sep 2025

Breanna

Our deadbolt for our room was broken, and instead of giving us a new room, they kept my 3 y/o and I awake until 9pm “fixing” it. The guy said he’d come back the next day to finish fixing it and never did! I felt extremely unsafe.

Leisure Family_with_children

10/10

Exceptional

03 Sep 2025

Jeffery

The room was clean and comfortable and spacious.

Leisure Family

10/10

Exceptional

31 Aug 2025

Anisha

Thank you! Very nice front desk lady!

Leisure Family_with_children

2/10

Poor

20 Aug 2025

Arleen

Mad lady

I didn’t stay cause of the pictures I have below
The bed had black mold on it … it’s in the pictures below
I would like a full refund returned to me 142.71
I would never stay in this hotel it is very disgusting & nasty

10/10

Exceptional

08 Aug 2025

Daryle

Nice place to stay

Business Self

10/10

Exceptional

06 Aug 2025

Sue

Very nice and helpful staff all the time

10/10

Exceptional

02 Aug 2025

Steven

We love the cleanliness, the attentive staffs, and quality of their breakfast. Highly recommend!

Leisure

4/10

Poor

21 Jul 2025

Jacob J

This Staybridge does not meet the expectations and standards of a Staybridge Hotel.

10/10

Exceptional

12 Jul 2025

Amy

Awesome

Leisure Self

10/10

Exceptional

11 Jul 2025

Berlinda

I loved how helpful the staff was as soon as we came in. I loved how they came and completed a gentle clean-up. The only thing that wasn't great was the slow bathtub drain. However, this was not a make-or-break deal. I would definitely come back with my family.

Leisure Family

8/10

Excellent

07 Jul 2025

Colleen

Employees wonderful! Very accommodating. Pool should have been shocked more often

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

Peggy S

Breakfast didn't have alot of options. Fire alarm went off two nights in a row. Tv went out & was replaced right away

Leisure Family

6/10

Pleasant

05 Jul 2025

MikeCorina

The pool was dirty when we checked in on Thursday. I actually used the net to clean it myself, but it needed vacuumed. The handsoap container in our bathroom was empty, so that apparently does not get checked frequently. Breakfast was fine Friday morning, but then on Saturday morning the eggs were cold like the watmer plate maybe wasn't turned on.
The staff was friendly, just need to put more focus on the details.

Partner

10/10

Exceptional

29 Jun 2025

Andrea

Very pleased with our pleasant stay!

This property was clean, comfortable, friendly, and overall more than I expected for the price. The hot breakfast included scrambled eggs, sausage links, southern style potato hashbrowns, and a waffle bar. Also included for breakfast were fresh seasonal sliced fruit salad, yogurt, breads and bagels, a variety of hot and cold cereals, boiled eggs, coffee bar, and more. The rooms were stocked with clean dishes for cooking or use during your stay. Toiletries included Dove brand shampoo, conditioner, bodywash, hand soap, and body lotion. The staff were friendly and helpful and happy to answer our questions. We had no problem getting additional blankets, pillows, or towels when we requested them which was a surprise as the hotel was incredibly busy the night we stayed. All in all, we were incredibly happy with our stay and would highly recommend this property to anyone looking to stay in the area.

Friends_and_family Family

4/10

Poor

23 Jun 2025

Trevor

Property needs renovation and cleaning. Bathroom was dirty and had mold and cracks in the walls. Also, booked a king suite. Got room with two beds instead. Me and my companion were not happy with that. Hallways had a smell.

Leisure Partner

8/10

Excellent

21 Jun 2025

Victor

Very calm and peaceful clean and good service.

Friends_and_family Family

6/10

Pleasant

21 Jun 2025

Chantz

Typical new American own property cleanliness and maintenance is not on the top of their list of to do

Leisure Family

8/10

Excellent

18 Jun 2025

Kimberly

Night staff very friendly, informative, and accommodating. Morning staff was somewhat rude and informed us that breakfast ended at 10:00 but it was supposed to go until 10:30 per signs posted in entry area. Warm food ran out before 9:30 and was not replenished. Ice machines on the floors were either empty or not operating. Beds were very comfortable and room was spacious but could have been a little cleaner.

Friends_and_family Family

6/10

Pleasant

16 Jun 2025

Sarah

The hotel was clean, and well taken care of, but we experienced 2 problems.

1) 1 of the reasons I choose that restaurant was because the reviews I read said the included breakfast was better than most. I have a gluten allergy and realize not many hotels the have a lot of options, but I can at least eat eggs, and bacon. Breakfast ends at 10:30 and when we got down there it was 10:10, but there wasn't any bacon left, there was a tiny amount of scrambled eggs, there wasn't any fresh fruit left, but there was bread, bagels, waffles cereal, etc.. - None of which are gluten free. Therefore, I asked if they could bring more eggs, bacon, and fruit, and they said yes. 10:30 comes around and they still didn't bring it out, so I asked them about it, and they said they wouldn't be bringing anymore out because their chef called in so they were short staffed. Unfortunately, I had to go somewhere else and buy me breakfast because the only gluten free items weren't available over 29 mins before breakfast ended.

2) The living room TV has YouTube and Netflix, but it won't allow you to watch it. My son was very disappointed since the TV had both, but they intentionally block them and only allow you too watch cable TV.

I spoke with the gentleman at the front desk and he was going to put a credit for a refund on my account but said I would have to bring it up to you since I paid through you guy.

I would greatly appreciate it if you refunded the credit he submitted over.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

LeAnn

Great property! Would highly recommend.

Leisure Partner

8/10

Excellent

06 Jun 2025

David

It was a very clean stay.

Business_and_leisure Family_with_children

10/10

Exceptional

04 Jun 2025

MOHAN

Good Experience

10/10

Exceptional

03 Jun 2025

Keith

Stay was nice. Breakfast was beyond expectations. I wish i remembered the ladies name for Breakfast but she was nice, accommodating, and super friendly. It was too cold for the pool but was convenient for St Louis activities with a bar close.

Leisure Family

10/10

Exceptional

03 Jun 2025

Gwen

The staff was very friendly! Jenny at breakfast is a gem!!!

Leisure Family_with_children

10/10

Exceptional

01 Jun 2025

Sabrina

Nice courteous staff. Very helpful

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

katie

It was great

Friends_and_family Family

10/10

Exceptional

31 May 2025

Loren

Great

8/10

Excellent

29 May 2025

carmen r

The staff was friendly the room was very nice the hotel was clean

Business_and_leisure Family

10/10

Exceptional

19 May 2025

Samantha

The employees were very nice and helpful

Leisure Family

10/10

Exceptional

28 Apr 2025

Jacqueline

Everything was just fine!!

Leisure Family

4/10

Poor

27 Apr 2025

Joana

Property needs renovation
Beds were new

10/10

Exceptional

21 Apr 2025

Will

It was a very nice place

Business_and_leisure

10/10

Exceptional

17 Apr 2025

Michael

Jackie was super friendly

Leisure Family

4/10

Poor

14 Apr 2025

roisel

The bathroom was dirty and kitchen appliances.

Business Family

10/10

Exceptional

10 Apr 2025

CINDY

Convenient location. Clean rooms & friendly service.

Business Family

8/10

Excellent

27 Mar 2025

Stephanie

We stayed in a 2 bedroom suite and liked the affordability for the space with 3 young children. We were spending a couple of days in St. Louis and didn’t want to stay downtown. The free breakfast was great and Jackie, the lady working, was fabulous. We had ants in our room and when we let them know, they sprayed. However, there were still some lingering ants during our stay. The furniture and room could definitely use an update, but overall our stay was good.

6/10

Pleasant

23 Mar 2025

Verified traveler

Disappointing

Staybridge in O’Fallon, MO was ok.
Pros: room was spacious for family of 3. The pull out sofa bed was nice for our 6-year old.

Cons: no linens and pillows for the sofa bed. When we asked front desk if they had any, they were able to give us sheets but no comforter and no pillow. They said they were full.

Also, the front desk person was not the nicest. We checked in around 9 pm so maybe he was already at the end of his shift, but he was not courteous at all. No acknowledgment. When he gave us our hotel keys, he didn’t say anything so I stood there for a few seconds thinking check in was not done.

Lastly, the light in our bathroom did not work. It was already 10 pm so we didn’t report it right away. We just wanted to get some sleep.

Overall, our stay at Staybridge was disappointing. As an IHG member, I’ve stayed at other Staybridge hotels and this was not a good stay.

Friends_and_family Family

4/10

Poor

20 Mar 2025

Kimberly

It needs updated furnature it has holdes and staines, my kids refused to sit on them. Bathrooms need a good deep cleaning. Floors are newer paint is newer. Beds were comfy, breakfast had good options my family all found something.

Leisure Family

10/10

Exceptional

17 Mar 2025

Brenda

The 4 stars are strictly related to the current remodeling which is only temporary!

Partner

10/10

Exceptional

01 Mar 2025

Mandi

Love the staff. Great place to stay.

8/10

Excellent

24 Feb 2025

Atina

The room had a offputting smell, had to buy lysol and spray it.

Leisure Family

10/10

Exceptional

19 Feb 2025

Mandi

Aka ikr front desk staff.

Business Self

10/10

Exceptional

17 Jan 2025

Brenda

Staff were wonderful and very accomadating! Nice clean facility.

Leisure Family

4/10

Poor

05 Dec 2024

Frederick

Nice staff, but hotel property is in dire need to maintenance and renovation. Everything is falling apart, and the furniture is so run down that it needs to be disposed of.

Leisure Pet

6/10

Pleasant

02 Dec 2024

Becki

Property was nice, but rooms are a little run down.

Leisure Family

10/10

Exceptional

27 Nov 2024

David

Nnn

10/10

Exceptional

18 Nov 2024

Mandi

The staff was amazing. Very helpful and attentive.

10/10

Exceptional

05 Sep 2024

Brandon

Excellent hotel. Nice safe area outside the big city with lots of shopping options nearby. Clean and quiet and comfortable suite. Lots of variety for breakfast, all very freshly cooked and tasty. Would stay here again 10/10

Leisure Family_with_children

8/10

Excellent

25 Aug 2024

Kelly

Reasonable prices and friendly staff. Our bathroom was clean but could use some minor fixes. Example, the door lock was broken.

Leisure Family

4/10

Poor

17 Aug 2024

Sarah

Needs updating badly.

Leisure Family