Name: DoubleTree by Hilton St. Louis Airport
Address: Woodson Road, 4505, St.louis, 63134, US

8/10

Excellent

19 Jul 2026

Suzanne M

Staff was very nice. Stayed just for one night. Bed was comfortable. My only complaint is about the breakfast. The desk didn’t give me any kind of ticket to show the restaurant that I had a breakfast - so it was a bit of a confusion. I had to get the front desk clerk to verify by coming down. It would have been cheaper for me to just buy it rather than add it on. It was around $23 to add on breakfast when you book a room. The breakfast sandwich was good!

Self

10/10

Exceptional

17 Jul 2026

Dionne

Room was clean. I got in late and the front desk guy was nice enough to grant me a 2pm checkout which I greatly appreciated. 2nd time staying. Will stay again!

Self

10/10

Exceptional

16 Jul 2026

Astra

The hotel was clean and the staff nice.

Partner

10/10

Exceptional

14 Jul 2026

mario

Nice hotel clean everything was nice

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Mariah

No complaints here

Partner

6/10

Pleasant

12 Jul 2026

Micah

The receptionist erroneously told me the shuttle would be there in five minutes -- I had to call back 20 min later.

The room was absolutely freezing -- it's ridiculous to keep them at 63 degrees? Who wants that? Consider the planet as well.

10/10

Exceptional

12 Jul 2026

Tiffany

Close to the airport. Clean. Welcoming and check in was easy. Large shower in the room. Two very nice queen beds.

Family

10/10

Exceptional

09 Jul 2026

Tracy

It was a quick overnight stay before flying out early one morning. The front desk was helpful with a reservation that I made for the wrong day. Check in was easy. The room was clean. We left too early to enjoy the breakfast. Would definitely stay there again.

Family_with_children

10/10

Exceptional

01 Jul 2026

David

The staff are amazing. So polite, very helpful. They were amazing!

Self

6/10

Pleasant

24 Jun 2026

Molly

The staff is wonderful and tries their hardest to meet every need, request, etc. Truly, they were lovely. However, that can't balance fully some of the shortcomings of this property. First, the breakfast is bare minimum - eggs, pancakes and bacon, plain bagels, cream cheese, toast, oranges, two cereals and a juice. That sounds like a lot until you realize it's mostly carbs. It's oddly laid out and impossible to toast anything without being in the way of the line. You are charged extra for it, but no one keeps track of who has paid or who hasn't - so pretty sure we could have just walked in to partake. It's also served in the basement restaurant. Additionally, the shower had zero water pressure, It was equivalent to a weak hose, as the only setting that provided any useful pressure was the single stream massage setting on the showerhead, but it barely eeked out water, so certainly no massage. There are some nice public areas - the lobby and the \"tech lounge\" were really useful. We stayed as part of a \"stay to play\" sports event, it wasn't very well suited to youth athletes, but for adult travelers, it's a good budget choice with a solid staff.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Jenny

Great place to stay when flying out early. Very nice staff and comfortable rooms.

Family

8/10

Excellent

19 Jun 2026

Bibi

The property was clean maintained. It was in a good location and accessible/suitable to our needs.

Family

8/10

Excellent

19 Jun 2026

Julio

Good location

Partner

6/10

Pleasant

18 Jun 2026

Amanda

Everything was fine and shuttle service was great. Bathroom needs a DEEP clean

Family_with_children

10/10

Exceptional

12 Jun 2026

Jerrad

Next to airport and you really didn’t notice. Nice spot and good staff

Business Partner

10/10

Exceptional

12 Jun 2026

Calvin

Good place to stay on a layover. Staff courteous and helpful. The rooms are clean and spacious. The bar/restaurant is clean excellent.

Friends

10/10

Exceptional

11 Jun 2026

Calvin

Helpful staff. Nice rooms. Good bar restaurant

8/10

Excellent

09 Jun 2026

alex

bad parking

Family

4/10

Poor

08 Jun 2026

Seherzada

While the place was clean, there was so much activity going on all night long. There were people slamming the doors in the middle of the night and we felt like someone was going to break down our doors. Strange activity of people going in and out of the building and just hanging out in the parking lot at all hours of the night. Both nights it was impossible to get any sleep as people were either yelling, crying, creaming at one another and slamming doors. It certainly felt like there was some illegal activity going on and it felt extremely unsafe.

Family_with_children

8/10

Excellent

08 Jun 2026

Joy

The listing said there was a pool, when we arrived the front desk informed us there was no pool. So that was disappointing for my children. The room says accommodates 4 but there were 3 towels. I'll never understand that. Not to mention 3 of us are women, so we obviously need more towels when we are drying hair and such. But at least give us 4 towels. The shower floor was dark with people's feet having been in there and merely needs bleached or soft scrub or comet, any of these things would get it out in like 5 minutes. Behind the toilets on the floors also is dirty. Just a little extra cleaning is needed. - Otherwise the staff was very kind, very helpful, and the woman who checked us in, stayed very calm despite the fact that the phone was ringing off the hook and she had a full lobby, she handled each guest with care and kindness and I appreciated her professionalism and she spoke to each person as if they were the only person in the room. That takes real poise. She should be commended.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Angela

Server was gone for a long time and wanted to close early.

Friends

8/10

Excellent

06 Jun 2026

Tara

Comfy bed. Quite. Loved that they had airport transfer to and from. Was able to leave our vehicle at the hotel for a fraction of the cost of the airport parking. Very friendly staff.

Partner

6/10

Pleasant

30 May 2026

CARLA

The parking/lot was awful and no where to park. The front desk clerk on night shift was not nice when I told the clerk I did not have a place to park and he told nobody else had a place to park. 🙁 I was scared and felt helpless. It just so happened another man was checking out and that’s how I got a parking space at 2:30 ish am. As a female this is something you don’t want to hear at a hotel you’re staying in. This is not the first time for no parking spaces. I would cross my fingers and hope I had a place to park when I return to the hotel. The parking is horrible. Overall the staff was nice accept the one guy on night shift. Thank you!

Self

6/10

Pleasant

25 May 2026

Pamela

Just wish there was at least a mini-fridge.
The staff were great.

Self

6/10

Pleasant

23 May 2026

George

The 250.00 deposit for a one night stay was unexpected I think that could be better communicated up front.

Self

8/10

Excellent

22 May 2026

Drew

Liked the location. Cookies were good too!

Partner

6/10

Pleasant

21 May 2026

Heather

The staff were very helpful and conversational. The location is terrific - a very easy drive from the car rental companies and the beds and pillows were very comfortable for a good night's sleep. Overall, while safe - the property has seen better days. The restaurant is in the basement, the elevators creak and the the overall decor feels tired and in a serious need of a refresh.

Business Self

8/10

Excellent

20 May 2026

Jacqueline

It was a nice hotel that is clean and nice room to sleep in.

Self

10/10

Exceptional

18 May 2026

Carolina

a bit dated but checkin was a breeze and I appreciated that after traveling non-stop for 2 days

Friends_and_family Family

4/10

Poor

17 May 2026

Kimberly

No microwave or refrigerator in rooms. Broken hand rails in stairwell. Shortage on courtesy cookies.

Family

6/10

Pleasant

17 May 2026

Jennifer

For a Double Tree I expected it to be cleaner. Never got my cookie either.

Partner

2/10

Poor

15 May 2026

Jensen

Sheets were dirty dirty towers are left behind, management was very unprofessional would never recommend going to this place because there are far better hotels in that area for the price you’d pay

Partner

6/10

Pleasant

11 May 2026

Rylee

Front desk kept charging more money every time I purchased a soda. I also had a issue with a screw in my tire staff at front desk told me to go to a tire service place in the morning I asked if they were open he stated yes and found it was not. There were also people sleeping on the floor near the basement bar. I was definitely fearful to leave my room or go out side.

Friends_and_family Family

2/10

Poor

08 May 2026

Douglas

There was no breakfast, just coffee. The room was not as nice as I know most Hilton locations are. Cheap furniture and not a good bed at all. Not worth the money I spent to stay there.

Self

10/10

Exceptional

03 May 2026

Amanda

Very clean

4/10

Poor

02 May 2026

Rong

The breakfast is not good and you have to pay for $23 not worth it. The gym is downstairs with full of smoke bacon oily smell. Staff is very helpful and good shuttle service. I don’t think I will book it again.

Family_with_children

10/10

Exceptional

02 May 2026

Taylor

Clean

10/10

Exceptional

02 May 2026

Jerrad

Clean, nice, kind staff, and fir being near an airport you don’t hear it.

Business

10/10

Exceptional

30 Apr 2026

Heekyung

They have a free shuttle to the airport!!!

Family_with_children

10/10

Exceptional

22 Apr 2026

Akella

Clean facilities and helpful staff

6/10

Pleasant

22 Apr 2026

Angela

Microwave & refrigerator not included with room. Amenity deposit was rather high compared to other hotels.

Friends_and_family Family

8/10

Excellent

19 Apr 2026

Brandon

Staff was very friendly! The complementary chocolate chip cookies were delicious! The only thing we had a problem with was the tv not working.

Family_with_children

10/10

Exceptional

19 Apr 2026

Terrenette

Great friendly clean

10/10

Exceptional

13 Apr 2026

Sue

Front desk was very friendly

Partner

6/10

Pleasant

13 Apr 2026

Deborah

No free breakfast! And i don't care to hangout in the basement. The store needs more item's. Staff was great. Spacious rooms.

Self

4/10

Poor

04 Apr 2026

mariela

Bed comforter sheet was dirty

10/10

Exceptional

03 Apr 2026

Michelle

There was a power outage during my stay, and only one elevator was operational. Unfortunately, the elevator had an unpleasant odor. The first unit I was assigned also had a strong smell, as if the restroom had just been used and not properly cleaned. I would recommend a more thorough cleaning of the property, along with routine inspections to ensure cleanliness standards are consistently met.

Self

4/10

Poor

31 Mar 2026

Karen

Our room door does not lock- you can see where someone has tried to jimmy it with a screwdriver from outside! Very poor quality of everything including food unfortunately.

2/10

Poor

30 Mar 2026

Shippeara

Staff was nice, easy check in. Once we entered the room, pillows was dirty. Floors had not been vacuumed. Sheets was dirty and looks like someone slept in the bed. Tv was not working. Called for help, noone ever came. Checked out early and wil never stay here again. Never received an apology or compensation for the last night I didn't stay.

Family

2/10

Poor

30 Mar 2026

Kole

Toothpaste all over the light switches, snot on the walls, no shuttle service, avoid at all costs

4/10

Poor

23 Mar 2026

Sidney

Convenient location, confusing hotel layout with the 5th floor accessible via only a particular hotel and the restaurant in the basement?

Family

10/10

Exceptional

22 Mar 2026

Chenita

The hotel was very nice and clean. The staff was very helpful and kept texting to see if anything was needed. However, I thought it was odd to not have a microwave or small refrigerator in the rooms. I’ve stayed in Double Trees’s before that had both. I suggest they look into adding them back in.

10/10

Exceptional

22 Mar 2026

Nykyta

We had a wonderful 2-night stay at the Hilton! From the moment we arrived, the staff was welcoming, professional, and attentive to our needs. Check-in was quick and smooth, which made settling in easy after our travels.

The room was clean, spacious, and very comfortable. The bed provided a great night’s sleep, and we appreciated the little touches like fresh linens, a well-stocked bathroom, and a relaxing atmosphere overall. Everything was well-maintained.

Overall, our stay exceeded expectations, and we would definitely choose Hilton again for future trips. Highly recommended for anyone looking for comfort, great service, and a stress-free stay!

Friends_and_family Family

8/10

Excellent

18 Mar 2026

Kamika

You need to offer a free breakfast

Partner

6/10

Pleasant

11 Mar 2026

Terry

Front desk was diorganized and chaotic at check in finding guest reservation. This Caused much stress and unhappiness with guest expierence.

Partner

6/10

Pleasant

07 Mar 2026

Danielle

It was sufficient for my overnight stay. I did not appreciate being “force” checked out of my room more than an got before check out time!

Partner

8/10

Excellent

07 Mar 2026

Krishonda

Wish they had a mini fridge in the rooms

Friends_and_family Friends

2/10

Poor

01 Mar 2026

Elizabeth

Airport shuttle didn't respond, so we had to take an expensive Uber. Reserved a two-bed room, for my family of four, but was told at check in that only one-bed was available. Was then told that a couch was in the room, which there was not. Family members had to sleep on the floor and sitting up in an awful chair. Furnishings were rundown, cigarette burns on them.

Family_with_children

10/10

Exceptional

22 Feb 2026

Christian

Yes

4/10

Poor

22 Feb 2026

Jeremy

The price of the incidental fee for booking through third party companies.. like Expedia.. is insane 😡

8/10

Excellent

01 Feb 2026

Tiara

Nice spot

10/10

Exceptional

01 Feb 2026

Tara L.

Yes Team was excellent very helpful with accommodating me with my room

Business Self

4/10

Poor

15 Jan 2026

Josh

Front desk staff were rude, AC was loud, toilet flushed but the bowl wouldnt fill with water, $18 for a jack and coke double that didnt have much alcohol and didnt even taste like whiskey, restaurant was severely understaffed. I will not be returning to this hotel.

Business

8/10

Excellent

07 Jan 2026

Heekyung

Nice staff

10/10

Exceptional

06 Jan 2026

Heekyung

I do love the staff here. They are very nice and friendly.

8/10

Excellent

05 Jan 2026

Tracey

It was nice very friendly lady that checked us in

8/10

Excellent

01 Jan 2026

Luis f

Very quiet and clean. Only thing was we didn’t have drinking cups in the room.

Leisure Partner

4/10

Poor

27 Dec 2025

Christian D

The GM of that particular hotel sat in the office as I sat in the lobby for about 35 minutes, awaiting to check in, and when he came out of the office and asked what I needed he checked me in and for the entirety of my stay, they couldn’t find my room, but my key worked

Leisure Self

10/10

Exceptional

23 Dec 2025

Dustin

Very nice clean rooms

10/10

Exceptional

23 Dec 2025

Allyn

Great

10/10

Exceptional

12 Dec 2025

Shadana

I had a very pleasant stay at DoubleTree. Shortly after checking in, I noticed the television in my room wasn’t working, and the staff handled it immediately by moving me to a new room with no hassle at all.

The room was clean, comfortable, and exactly what I needed for a relaxing stay. I really appreciated how responsive and accommodating the team was—it made the experience smooth and stress-free. I’d definitely stay here again.

Business Self

10/10

Exceptional

08 Dec 2025

Nichole

Clean room. Transportation to airport was on time and efficient.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Cynthia

Very friendly, helpful staff. Clean organized hotel.

8/10

Excellent

26 Nov 2025

Danelle

I ordered my room because the service that was offered that I could order room service , There was no phone in my room to call anyone , in morning I went to look for something to eat no breakfast and kitchen in basement was closing at 9:45 am

Partner

10/10

Exceptional

26 Nov 2025

Tim

Very clean

2/10

Poor

24 Nov 2025

Jaafar

Booked a Delux room pain extra for it however there was nothing Delux about it. Bed was uncomfortable at all. No sofa as pictured in the pictures provided. No fridge. No extra towels. Nothing went as expected. I would've paid less for a better experience at a holday inn but chose double tree since it's part of the hilton hotels which i never had issues with the hilton hotels.

Business_and_leisure Family

10/10

Exceptional

17 Nov 2025

Carolyn

Had a good stay. But no fridge or microwave in room???

Friends_and_family Friends

10/10

Exceptional

14 Nov 2025

Jane

Quick and courteous checkin, clean and quiet room

Business_and_leisure Self

8/10

Excellent

13 Nov 2025

Michael A.

Yes

4/10

Poor

13 Nov 2025

KEITH

Front Desk Staff was rude

Leisure Family

10/10

Exceptional

11 Nov 2025

Brianna

Good

8/10

Excellent

11 Nov 2025

Doc

Staff courteous

6/10

Pleasant

09 Nov 2025

amir

Staff very unfriendly, I asked for checkout bill they wouldn’t give me and no one was at front desk when checking out. It took a long time for shuttle to pick me up from airport.

10/10

Exceptional

05 Nov 2025

Veronica

Friendly service, delicious cookie, and it was all quick and easy.

Leisure

10/10

Exceptional

04 Nov 2025

Bill

Room was clean. The staff is nice. I’m happy. Thank you 🇺🇸

Self

8/10

Excellent

29 Oct 2025

Misty

Everything was great. I’m a frequent and never had issues.

Partner

4/10

Poor

16 Oct 2025

Josh

It wasn't what the pictures depicted

8/10

Excellent

13 Oct 2025

Samia

Nice room floor in entry way of the could be cleaner

Leisure

8/10

Excellent

12 Oct 2025

Tanesha

Staff was nice, room was clean

6/10

Pleasant

12 Oct 2025

Nathan

Hotel is pretty dated and marginally kept up. Room was clean.

Business

6/10

Pleasant

28 Sep 2025

Darnettia

My room bathroom had a hole in the wall and the ceiling in the shower.

Business_and_leisure

6/10

Pleasant

28 Sep 2025

Akella

Poor service in checking in

Business_and_leisure Family

6/10

Pleasant

25 Sep 2025

Marie

Room was not clean. Shower still had soap from previous guest.

Friends_and_family Family

2/10

Poor

21 Sep 2025

Cole

Can’t check in because they want a 250USD deposit which I object to

2/10

Poor

20 Sep 2025

Mickey

The overall condition was dirty.

Friends_and_family Friends

4/10

Poor

17 Sep 2025

Julie

The staff were kind and courteous. The facility were a little dirty and unkept. The area around the hotel is just sketchy. I wouldn’t have booked it if I realized where it really was

Business Self

10/10

Exceptional

15 Sep 2025

Patricia

Friendly, quiet and clean

Leisure Self

2/10

Poor

14 Sep 2025

Kasandra

Pictures stated it had a pool and it does not.

Leisure Partner

8/10

Excellent

13 Sep 2025

Kate

The shuttle bus is inconvenient.

Leisure Family

6/10

Pleasant

10 Sep 2025

Rich

Old - Tired and Outdated - do not stay

Had to move to new room - first room NO AC and horrible smell.

Room 2 deadlock didn’t work. VERY dated everywhere you look, no refrigerator, no pool (actually filled in and concrete over pool).

Doubletree has really fallen to the bottom, hoping this is just a one off.

Only saving grace with this location is that the ev charging worked and they had 4 chargers - although an employee parked daily in the first spot (not an ev vehicle)

Partner