Name: Quality Inn Saint Louis Airport
Address: 10232 Natural Bridge Rd., Saint Louis, 63134, US

6/10

Pleasant

03 Aug 2026

Deanna

The parking was very limited. The computer crashed when I arrived. There were no smoking signs every where, but motel smelled like a lit cigarette. Housekeepers making plenty of noise before 8am, way before checkout. Definition of you get what you pay for.

2/10

Poor

03 Aug 2026

Sercye

TERRIBLE EXPERIENCE. Saw bugs and room wasn’t clean and I had thin sheets as a blanket had to refund the room. 0/10

2/10

Poor

31 Jul 2026

Cindy

Had an accident the first night in my room, ask for my bed to be changed wasn't changed the whole week I was there toilet leak.bugs all over the room ask many times to have my room cleaned and was never done.

6/10

Pleasant

30 Jul 2026

Karen

It's old and smells musty. The shuttle only works until 11 pm.

4/10

Poor

28 Jul 2026

Zachary

I found used women’s underwear behind the mini fridge a condom wrapper on the bathroom floor and a cockroach in the tub. The faucet was not secured to the sink and the transition into the bathroom about caused a nasty fall. The front desk lady was nice though.

10/10

Exceptional

28 Jul 2026

Gordon

All accommodations were great

6/10

Pleasant

27 Jul 2026

Karen

If you want basic then this is it. Close to airport it could use some updates.
It was clean and staff friendly.
It does have shuttle to airport.
Only thing no Elvavator so if staying on second floor have to carry everything up the stairs.

2/10

Poor

19 Jul 2026

jeremey

As soon as I entered this room, cockroaches were everywhere. I knew that I couldn't even stay at this place as soon as I opened the door. My husband made it three feet into the door more than me and said that he's seen over 10 inside the room. The person at the front desk told me that I could not be issued a refund through them.And I had to go through expedia. We did not stay at this property. At this point there's price needs shut down.It was absolutely disgusting.

Family_with_children

8/10

Excellent

18 Jul 2026

Laronda

Overall I was satisfied

Family_with_children

2/10

Poor

18 Jul 2026

Julionne

Me and my girlfriend was laying in bed and we thought we heard a knock on the window. We kinda threw it off. Moments later we heard somebody opening our room window and I we screamed. I yelled and told him to get out. Right after that happened house keeper just barged in our hotel room no knock or nothing. We felt very uncomfortable and we live out of town. We only came into town cause my finance had surgery on her leg and decided to rest before we went back home. Management ended up moving our room. But he also stated that he was gone give us a refund for our stay

Partner

2/10

Poor

15 Jul 2026

Rosandra

.

Family_with_children

10/10

Exceptional

12 Jul 2026

Brandy

Room was so clean it was so great praise God! Thank you!

Family_with_children

2/10

Poor

12 Jul 2026

Troy

Needs improvement. Staff not helpful. Building stinks, smells like pot. People were arguing/swearing in the hallway.

Family_with_children

4/10

Poor

12 Jul 2026

Jorge

Place is rundown

Family

8/10

Excellent

10 Jul 2026

Gayle

Parking sufficient
Shuttle to airport was great.
Staff friendly and helpful
Hotel very quiet

Self

6/10

Pleasant

07 Jul 2026

Pam

This place smelled and the guy at the counter was not friendly. I had a service animal and he ask if he was fully potty trained. Then I had to leave early and breakfast wasn’t ready at the time 6am that they displayed.

2/10

Poor

07 Jul 2026

Angelica

No elevator, entire hotel smells like weed, carpet and rooms were super dirty, walls were stained, awful experience.

Family_with_children

2/10

Poor

07 Jul 2026

Harcharan

Nothing

Partner

2/10

Poor

06 Jul 2026

andrea

Never coming back

2/10

Poor

06 Jul 2026

Vashonda

The towels and sheets where stained.Coffee was awful,the toilet in the room didn’t work switched me to another room.there was no microwave.If you ask for towels they don’t bring them same dirty towels when I got back to my room.had to walk to front desk after being out all day.Housekeeping go through your bags when your out off the room,and leave the stuff they rambled through out not in the same place I left it.

Partner

4/10

Poor

06 Jul 2026

William

It was ok. Room was clean and fairly comfortable. AC unit busted but worked. Light in bathroom was out. No security lock on the door. It was not even on the door. Wood broken. Ok for the price.

Partner

4/10

Poor

03 Jul 2026

Matasheba

The only good thing about the location is that its CHEAP , there's a nice RESTARAUNT on the same property that has GOOD FOOD!!. This hotel is a place you go if you just need a place to lay your head while your visiting, not a place to spend a lot of time in the hotel. It is NOT the worst place I have stayed but its DEFINITELY far from the best place I have stayed so just make sure you check the bed sheets and the bathroom if you decide to stay here

2/10

Poor

30 Jun 2026

cristian

This place was dirty and stinks really bad.
Will never use it again.

Self

2/10

Poor

30 Jun 2026

Steven

Waited 5 minutes for a desk clerk to appear so we could get checked in. He was unapologetic. Hallway carpet was worn, dirty and had holes in it. Bathroom caulking was a mess. We turned around and walked out.
Never again Quality Inn.

Partner

6/10

Pleasant

28 Jun 2026

Catherine

The room was clean. It was next to the parking lot which was noisy at times. The landline in the room did not work, nor was there a clock. The early morning shuttle to the airport was handy. Coffee at 4:15 am was appreciated Pick up is confusing because the hotel shares a shuttle with other properties.

Self

2/10

Poor

28 Jun 2026

MILILANI

I stayed at this hotel from Wednesday through Sunday while I was in town for my grandmother’s funeral, and unfortunately my experience was very disappointing.

The biggest issue was the lack of hot water. I had to take cold showers on Thursday, Friday, and Saturday. The only time I was able to get a hot shower was around 9:00 PM Saturday night. Having hot water should be a basic expectation at any hotel.

I also had to switch rooms because people were standing outside my first-floor window talking loudly between approximately 11:00 PM and 3:00 AM, making it impossible to get the rest I needed before my grandmother’s funeral. I do appreciate that the front desk accommodated my request and moved me to an upstairs room.

Unfortunately, the second room smelled strongly of marijuana, which made the stay even less comfortable.

I also asked housekeeping to make my bed, but it was never done. On a positive note, the front desk staff was kind and helpful by providing fresh towels when I needed them, and I appreciated their kindness.

Overall, between the cold showers, noise, marijuana odor, and lack of housekeeping service, I cannot recommend this hotel. I expected much better, especially during such a difficult and emotional time for my family.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Caridad

For the price per night paid the lodging was adequate. I probably would not stay there more than one night. The plus side is the convenience to the airport and the fact that they have a shuttle to drop you off.
The rugs should all be replaced as they are old and retain a moldy smell. Also, if you’re traveling with a lot of luggage, make sure to request a room on the ground floor as it is a two-story hotel with no elevator.

Partner

6/10

Pleasant

21 Jun 2026

Charese

The hotel give what you need a place to lay your head no Bell or whistles. Directly across from the airport basically. I did appreciate the shuttle service.

Family

2/10

Poor

20 Jun 2026

Ravi

Pretty old

8/10

Excellent

18 Jun 2026

Rebecca

Staff was attentative, room was clean; but seeing used condoms around the property was a but disheartening.

Family

6/10

Pleasant

15 Jun 2026

Terri

While the room was spacious and clean. The property could use an upgrade. The sink on the bathroom was cracked and chipping bad. You could see patch work on the wall and the fridge had paint on it. The hallways were long and hot. And the steps to the second floor were filthy.

Friends_and_family Family

2/10

Poor

15 Jun 2026

Amanda

Electrical hazard by ice machine. Moved once due to condition of room. Too much for email. Contacted Choice Hotels directly and was assured it was being addressed.

Self

4/10

Poor

07 Jun 2026

Caro

La propiedad muy sucia.

Family

6/10

Pleasant

06 Jun 2026

Chelsea

I knew what I was getting into when I booked - we were just staying for a night & needed a place to sleep for a few hours. Parking was easy & staff were friendly and efficient. The room was a bit dirty…there was dirt (or crumbs?) on my bed so I just slept on top of the covers. But for the price it was fine & overall we felt safe.

Family_with_children

2/10

Poor

29 May 2026

Spencer

This place is a dump. Even the hallway carpets are threadbare, with various holes that make towing your roller bag a trial. Bed was lumpy and staff were generally disinterested at best. You get what you pay for, but I’m pretty sure I paid for more than I got.

Self

2/10

Poor

28 May 2026

Kristin

Smelled like mildew, hairs in my bed, stain on sheet, and dead bug in my sheets

Self

8/10

Excellent

27 May 2026

Kevin

ITS A TONY DA TIGER STAY GRRR8 IF YOU DON'T WANNA SPEND TO MUCH $$$ ON HI END HOTELS STAFF IS ALWAYS FRIENDLY WHEN 👁️ BOOK THERE .....👍👍

Friends_and_family Family

8/10

Excellent

26 May 2026

Hannah

The property was easy to find and accessibility to the airport was great 😃

4/10

Poor

24 May 2026

Farah

I prefer to pay more and go for another hotel as the hotel was very noisy and minimum noise isolation

Self

4/10

Poor

21 May 2026

Gary

The place is run down. I was in three rooms before I found a room where everything worked. Holes in the sheets and bedspread.

Self

8/10

Excellent

19 May 2026

Jennifer

Room was clean. Good room for the price
Breakfast could have been better choices only included toast, waffles and Cheerio's
Airport shuttle excellent

4/10

Poor

16 May 2026

Susana

Es un hotel de paso si solo quieres llegar a dormir pero el hotel está muy viejo aún que lo remodelaron el baño no me gustó porque la tina tenía óxido en la coladera el lavabo súper bajito

Partner

8/10

Excellent

16 May 2026

Benjamin

Room was surprisingly big, and the bed was comfortable.

4/10

Poor

14 May 2026

Alan J

The room that we stayed in def gave a underworld vibe and the bed fram sounded like you were sleeping on a lunchbox.

4/10

Poor

14 May 2026

Laura

Bugs in the room. People talking loudly in the halls all night.

Self

2/10

Poor

13 May 2026

Michelle

Absolutely TERRIBLE, inside & out!

4/10

Poor

12 May 2026

Sheylyn

Air conditioning worked wonderfully! Staff not to keen on personality, on the cellphone with someone and made us wait! Towel had hair on top and room was dusty!

If you rent from Hertz the return location is right next door! They also have an airport shuttle starting at 4:15am!

Family

10/10

Exceptional

04 May 2026

Daniel

Everything good just needs some more updates

Family_with_children

8/10

Excellent

27 Apr 2026

Mark

Bugs in the room. Nothing to write home about.

Business

2/10

Poor

27 Apr 2026

Isabella

Worst hotel I have ever stayed at. NO WATER. At all!! Fire alarm beeping all night. Dirty towels. No bedding just a sheet. So dirty.

2/10

Poor

26 Apr 2026

Jesus

Our stay was not pleasant. On arrival, our sheets were clearly not clean. It was difficult getting staff attention to fix the issue. The bathroom did not have a hair dryer and by the last morning, the water stopped working. Aside from the proximity to the airport, it was not a good experience staying here.

Family_with_children

4/10

Poor

26 Apr 2026

Ted

The Rooms Were Clean, But the TV did not work properly and there was a DANGEROUS transition in the bathroom threshold

Partner

6/10

Pleasant

25 Apr 2026

Timothy

Airport shuttle was on time and free!!

Self

2/10

Poor

19 Apr 2026

Joshua

The hotel smelled of Marjuana from the second that you walked through the doors, we got the the room and there was blood stains on the sheets, the toilet would not flush half the time, there was no water pressure so we were not able to take a shower, only baths and it took 45 minutes for the bath to fill up with water. You could hear doors slamming all night and the smell of marjuana was constant. The environment was not safe at all, on the first night my husband went to use the microwave and there was someone naked in the waiting room, completely exposed. I would not ever recommend staying here

Partner

2/10

Poor

17 Apr 2026

Samuel

Had room 208, one of the first rooms at the top of the stairs. Smelled marijuana all night long, had horrible water pressure, and the entire stay there was someone opening and shutting a very heavy and loud door close by, and I mean alllll night long. Woke me up several time. Only had like three channels that worked on the television, which was annoying, and the ones that did work are digital and kept cutting out so it was pointless to even try to turn the television on to block out the sound of the loud door. Extremely poor hot water pressure too, so I basically had to take a cold shower.

The room was clean, the hard floors were nice, it’s just a really old facility. The lady working the desk was friendly, the area felt really safe, and it was super convenient for someone flying out the next day. Easy drive to the airport parking garages, and you can park on the hotel site too and shuttle back and forth.

Had I brought a fan with me to block out all the noise my stay would’ve been much better, and it’s my fault for not doing so, I guess.

If you stay here, expect the bare minimum, or to just be disappointed in general.

Self

2/10

Poor

14 Apr 2026

Brandon

This was such a dump. I would never stay there again. I could barely sleep because of the smell and then how dirty the room was. I was afraid of bed bugs, even though I did not find any. It was disgusting.

Family_with_children

2/10

Poor

07 Apr 2026

Lori

The hotel had very thin walls. I got locked out of my room because the battery on the door went dead. The staff didn't know where the master key was. The bed was supposed to be a queen. It was little more than a roll away bed. The shuttle was confusing at airport pick up. There is a van for multiple hotels, but the shuttle driver did not share this important detail. Never again will i stay here

Self

10/10

Exceptional

06 Apr 2026

Brianna

Non

4/10

Poor

03 Apr 2026

Jennifer

TV didn't work and couldn't get into the wifi. Bathroom was in major need of a remodel.
Check out staff was super helpful ensuring we got the early airport shuttle.

Family_with_children

4/10

Poor

02 Apr 2026

Ranette

Plaster was falling off the walls, the room did not seem clean at all, and it was so bad that I went across the street to another hotel to see if they had room rooms. Unfortunately, they did not so I slept in my clothes because the sheets seemed gross.

Self

10/10

Exceptional

27 Mar 2026

Heydi

Clean and comfortable perfect for a one night stay for the price would come back here

Family_with_children

4/10

Poor

23 Mar 2026

Rodney

The sink in the room's bathroom did not have hot water and and was low pressure. The water in the bathtub/shower barely got warm and that was some of the time, but had to get the knob in the right posititon to get to that warm temp. The need to clean the base boards. Looks like recent floor replacement, but housekeeping need to do a better job of cleaning construction dust.

2/10

Poor

23 Mar 2026

Taryn

Please spend the extra money and do not stay here. We had ants in our room, and just filthy in the rooms and around the whole building. There is NO comforters, only flat sheets to sleep with. You can ask for a second one, but it still does not do much. The place was very ran down, not quiet in the hallway through the night, and reeked of cigarettes and marijuana. As a women, I also did not feel safe one bit in this hotel.

Partner

2/10

Poor

22 Mar 2026

Jason

The shuttle driver was great!
The room was very dirty; floors, walls, shower...
Beds not very comfortable.
Noisy.
Breakfast was - cereal (sour milk), toast (butter only), and waffles (that stuck to the iron)
Will not return...

6/10

Pleasant

22 Mar 2026

Kira

Easy to find location but did not come in a timely matter. Even after 2 calls

Friends_and_family Family

2/10

Poor

16 Mar 2026

Mikaila

The hallway was really gross to walk through just to get to the room. It was extremely dirty. They do not have an elevator. The window in my room was barely holding on and was leaking from the rain. The sheets were dirty on both beds. I ended up booking an earlier flight home and not even staying in the room that I paid for. Shuttle service was good, lady at the front desk was nice, but that was about it. 10/10 do not recommend

6/10

Pleasant

12 Mar 2026

Barbara

Served its purpose as a cheap place to stay but it is severely run down. Literally chucks of wall and outlets missing and broken. Carpet coming up and gross. Phone didn’t work, shower head water pressure was very low and water took forever to get hot. Walls very thin and guests were loud. No microwave in room it was at front desk. Breakfast was basically non existent, everything was always out. Only fruit, yogurt, cereal, and waffles available but it had usually run out and they don’t restock.

Self

10/10

Exceptional

11 Mar 2026

Dianna

Everything was great including Shuttle. He loaded and unloaded my bag.

Self

4/10

Poor

05 Mar 2026

Amie

Took me 20-25 minutes to check in . Front desk was vacant. Two other people came in also to check in. The gentleman went to go find someone to assit us to no avail. Went to my room finally, key card wouldnt wk,after 3 trips to front desk was assigned a different room. Bed was hard as a rock, no microwave, no hairdryer, barely luke warm water. Wont reccomend.

2/10

Poor

03 Mar 2026

Veronica

It wasn’t no hot water I asked the staff to move my room they did still no hot water the staff was being very rude about it then they didn’t want to give me my money back

Friends_and_family Family

2/10

Poor

02 Mar 2026

Tayler

Clean room but roaches galore

4/10

Poor

01 Mar 2026

Tracee

I had to be moved to another room because the first one smelled like pee. That room also had a smell in the bathroom. Also customer service sucked.

Family_with_children

8/10

Excellent

28 Feb 2026

Veronica

It was ok

10/10

Exceptional

23 Feb 2026

Teresa

Close to airport, Clarence the morning shuttle driver is very nice and helpful

10/10

Exceptional

14 Feb 2026

Veronica

Good

Self

10/10

Exceptional

10 Feb 2026

PATRICIA

Clean comfortable

Leisure Family

10/10

Exceptional

01 Feb 2026

Kevin

YES DAY WERE FRIENDLY & NICE I WILL B BK

Self

2/10

Poor

26 Jan 2026

LIZ

Smelt like Marijuana at front desk and could smell Marijuana all night long. No shuttle to airport

Leisure Family

6/10

Pleasant

24 Jan 2026

Rebecca

Rooms are old, they all smell like pot. Only reason we stayed night was we would only be there 6 hours. Had to be at airport at 4 am.

Leisure Family

8/10

Excellent

16 Jan 2026

Shana

I would not say spotless. But over all my stay was ok. I got sleep.

Self

2/10

Poor

09 Jan 2026

Jeni

They put us wrong room without accessible room and tv no closed caption

Partner

2/10

Poor

05 Jan 2026

Keyona

The room smelled like incense and smoke. Roaches were coming out of the tub.

Leisure Self

4/10

Poor

05 Jan 2026

Keyona

They have roaches!! They allowed some kids to rent a room for a couple days and it was very noisy amd bot comfortable.

Leisure Self

4/10

Poor

03 Jan 2026

Debra

Room needs update. Sink would not drain.

10/10

Exceptional

02 Jan 2026

Venkata Satya Sai Prakash

Yesss everything good

Leisure Self

8/10

Excellent

30 Dec 2025

Sara

Air port shuttle nice

Leisure Family

4/10

Poor

30 Dec 2025

Carl

Hello

8/10

Excellent

29 Dec 2025

Kelley

Airport shuttle was right on time and the driver and the lovely lady at the front desk were so very sweet! Its an older hotel but the rooms were clean smelled nice and right by the airport.

Leisure Family

8/10

Excellent

21 Dec 2025

Gary

The clerk was a foreigner. I believe she was Indian which meant there was a minor language barrier.

Leisure Self

6/10

Pleasant

16 Dec 2025

Joseph

Just a quick night stay

Partner

10/10

Exceptional

14 Dec 2025

Wynne

Room not spotless but clean enough, staff courteous

Leisure

2/10

Poor

02 Dec 2025

donna

Horrible, No microwave. roaches. daily changes sheets, towels and vacuum is not an option. no ice machine. if guest come, they are forced to seat on the bed. no chairs for guest. Unsavory guest WALKING IN THE HALLWAY. HORRIBLE. NO ICE MACHINE. THE LOCATION IS WHAT WILL FOOL YOU. IDEAL BUT THE SERVICE IS HORRIBLE... BE ON GUARD IF YOU WANT TO STAY, IF YOU HAVE KIDS DO NOT BOOK THE ROOM I INITIAL WAS GIVEN WAS ON THE FIRST FLOOR, I CHECKED THE WINDOW, THE LOCK WAS BROKEN, MEANING ANYONE COULD ENTER AND KILL OR RAPE ME OR IF I WAS GONE STEAL ALL MY POSSESION. THIS IS A HORRIBLE HOTEL. I DON;T UNDERSTAND HOW THEY ARE STILL IN BUSINESS. MY ROOM WAS NEVER SERVICED AND I WAS THERE FOR 7 STRAIGHT DAY. i HAD TO KEEP TAKING TOWELS OFF THE CART AND TOILET PAPER .NO MICROWAVE IS A CLUE... HORRIBLE

Leisure Self

4/10

Poor

29 Nov 2025

John

The room was dirty, the front desk lady did not speak clearly during check in, moved me rooms because I had a service anmal and tried to argue with me. She tried to charge me for a pet! The breakfast did not have everything out and when I asked the lady taking care of the breakfast said that’s it when clearly the other guests had items that were not displayed.

Self

2/10

Poor

20 Nov 2025

Etienn

Shuttle and staff were the best part about this place. It was cheap and I knew not to expect much going in. The room smelled, sheets had holes and weren’t clean, bathroom was falling apart. Woke up to roaches climbing the walls.

Business Self

2/10

Poor

18 Nov 2025

Dail

I need a refund. There was dirty wet stains in the blind, cigarette burn stains in furniture and bed sheets in two rooms with a smell. Carpet is old and top comforter worn down. I had to leave immediately upon seeing this and after I told the attendant she showed us a second room with the same problems. We explained to her that it was not of our standard and she was amicable. However I was unable to get a refund because of the third party situation that I am attempting to navigate now. She canceled the reservation from the site.

Business

8/10

Excellent

17 Nov 2025

Veronica

Cleane saff friendly nice

10/10

Exceptional

17 Nov 2025

Delora

Easy check-in. Clean, comfortable room.

10/10

Exceptional

02 Nov 2025

Yoneide

AirPort Shuttle was on time. The driver was kind and helpful. Room temperature was good

Business

4/10

Poor

27 Oct 2025

Jason

had to change rooms the non-smoking room smells like a astray. the next room was OK with the exception of the toilet seat was round and the toilet was oval

Leisure Partner

2/10

Poor

26 Oct 2025

Heather

We arrived toiket fid not flush sk they moved us down the hall. Once we unloaded our bags we saw cockroaches coming out from the bathroom walls.

Family_with_children