Name: Woodspring Suites Dallas Rockwall
Address: 1040 E I 30, Rockwall, 75087, US

2/10

Poor

28 Jul 2026

Jennifer

This place was nasty. The room had a small kitchen; the burners and burner pans were filthy with burnt on food; the refrigerator was filthy, the floor was dirty like it hadn't been moped in weeks, and someone else's hair was stuck to the bathtub. The TV also didn't work, even the employee couldn't get it to work

10/10

Exceptional

27 Jul 2026

Oscar

Simply low key and EXCELLENT!

10/10

Exceptional

26 Jul 2026

Roberto

Muy bien para corta estancia

4/10

Poor

17 Jul 2026

Vicent

I was very disappointed, I am waiting for one day refund. I found roaches. To get clean towels that was awful. Parking had people on the back sitting around. Worried about my car the room very dirty

Friends_and_family Friends

8/10

Excellent

13 Jul 2026

james

N/a

6/10

Pleasant

13 Jul 2026

Delia

Thinking the \"suites\" name made me believe this would be a good property but there's no coffee, no pool or real lobby. They did not clean the room. 4 persons 2 towels. Took Awhile to get clean towels because they don't keep a stock, had to wait for them to wash towels. It served our purpose but I'd look elsewhere next time as the person assisting at the front desk not friendly. Although it allows pets to stay there, there's a stale smell in the the elevator

Friends_and_family Family

2/10

Poor

13 Jul 2026

Julius

Other than the price, there was nothing I liked about this property. Unfortunately, our experience with management was extremely disappointing.

I booked this reservation for my guests, with check-in on Thursday and check-out on Saturday. Due to heavy traffic, they didn't arrive until approximately 1:00 a.m. Friday morning. Upon arrival, management informed them that because they checked in after midnight, they would have to check out at 11:00 a.m. that same Friday. This made no sense, as they had already paid for Thursday night and their reservation was confirmed through Saturday.

I had to contact Expedia to intervene. Even after Expedia confirmed the reservation details with management, the staff continued insisting that my guests leave. The entire situation was unnecessary, stressful, and poorly handled. I would not stay here again based on the way this issue was managed.

Family_with_children

2/10

Poor

07 Jul 2026

Nelson

Room was dirty and flooded floor

Friends

8/10

Excellent

06 Jul 2026

Dywane

room was clean. available laundry room for the guess. in walking distance to a few good eateries.

Self

2/10

Poor

03 Jul 2026

Nancy

This was the worst experience I have ever had in a hotel. Pictures are AI please do not reserve here. I walked in walked out. I also ask for a refund and I didn’t not get it. Both the establishment in this website.did not give me a response for my money back. I will not be using this app again.

Self

2/10

Poor

01 Jul 2026

Jose

My kid got bit by a insect and had a reaction. I’ve contacted the hotel to resolve the problem and did not want yo help. Covers had blood. Place was dirty and smelled bad.

2/10

Poor

29 Jun 2026

William

Skip this one, it truly is unacceptably nasty.
I put a tarp over the bed just to rest a bit as there was no way I was laying on those sheets.

Plz save yourself the hassle.
The whole place is heavy with a damp sickly stink.

10/10

Exceptional

28 Jun 2026

Letris

All good

2/10

Poor

27 Jun 2026

Sydney

More like a tenant house. Not for visitors.

Partner

10/10

Exceptional

26 Jun 2026

Yajaira i

Everything look like the pic good an clean.

Business Self

2/10

Poor

18 Jun 2026

Ammi

El cuarto está en mal estado

Friends

2/10

Poor

15 Jun 2026

Jordyn

Had difficulty Checking in with front desk staff, very rude and unprofessional, Elevator needs cleaning, Rooms had funky smells and desperately need renovation, especially the kitchen appliances, make sure you bring your own kitchen utensils and supplies, towels are limited use, you are required to switch them out, and you only get about 2 towels, Walls are stained in the room, if you have 2 travelers, get the double bed room, Otherwise you will be sleeping in one small twin bed, The sofa was chewed up and damaged like a dog was offended by it and attacked it, and they charge you almost $5 per washing machine in the laundry facility, I’m surprised this place is still open considering a lot of health code violations and safety issues you see from the time you arrive.

Partner

10/10

Exceptional

15 Jun 2026

EIVAN

Everything good

Partner

2/10

Poor

13 Jun 2026

Luis

Servicio pecimo no asen servio de cuartos

Friends

2/10

Poor

29 May 2026

Norma

This is by far the worse hotel I’ve ever stayed at, dirty dirty! There was even a towel left from previous guest behind the bathroom door! My daughter and I ended up leaving and staying somewhere else! Ig that’s the price for staying at cheap hotels, but it was the closest to the place we were going to.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Isai

Nice

Partner

4/10

Poor

25 May 2026

CESAR

They place was dirty from the start, when we get to our room the sheets were stained and only 2 thin pillows not enough wash cloth or towels.

Partner

2/10

Poor

25 May 2026

Mary Suzanne

Walking into the building there was a strong odor of marijuana. The ONLY redeeming factor was Pam, the check in person. She was very sweet, kind, and professional. The room itself looked dirty and there was dirt between the sheets and bedding. We had no choice but to stay as everything was booked up for the night. The people above us stomped around until after 2 am and the sound kept me awake. The icing on the crappy cake was that we had a check out time of 11 am and the cleaning staff came banging on my door at 9:45. When I didn’t answer they opened the door!!!!! We had a long day of travel in front of us and needed to sleep. Pam, find a better place to work. I woke up with a fine rash on my arm and washed everything that came into contact with the bedding but I fear they have bedbugs. Do not stay here!

Friends_and_family Family

2/10

Poor

22 May 2026

Rebecca

Don’t sign the waiver before checking out the room!!!! Potentially the worst hotel I’ve ever encountered. Hair and blood on the bed/floor. When I talked to the staff, they refused to give a refund because I signed something saying I couldn’t get a refund regardless of circumstances. We ended up taking the $70 hit and stayed somewhere else that night.

Partner

2/10

Poor

22 May 2026

Victor

Smell terrible , dirty and looks bad

Partner

8/10

Excellent

18 May 2026

Miguel

Need towels more often not just once a week.

Business

2/10

Poor

18 May 2026

Raymond

The place was the worst. It is not worth trying to save a dollar or two. The bathroom was not clean, I refused to use the sink. I signed a waiver agreeing not to smoke in the room, which I didn’t, and walking the hallway to my room it smelled like everyone was smoking in their room. It felt more like an apartment complex than a hotel. I checked out after my event and didn’t even stay the second night. You get what you pay for.

Self

2/10

Poor

17 May 2026

Jesse

Checked in , elevator didn’t work . Attendant rude . Walked to our room carpet was sticky . Smelled like piss and marijuana .. entered our room . Found pubic hair on the bed . Hair as well . Checked bathroom out . Puddle of something by toilet . Hair in the bath tub . Total time spent after check in 5 mins and left the place . Rebooked at diff hotel . Nasty nasty not what claims to be on here .

Partner

4/10

Poor

14 May 2026

Chere

When they say it matters where you stay they truly mean it. The property needs a major revamp. The quality of sheets, towels, appliances and furniture are so bad and outdated. I stayed for one night and almost didn't, I was willing to forfeit my payment that was made on Expedia to go to another hotel. The manager then changed my room without the whole floor smelling like smoke. I see why the rates are so low. I wouldn't suggest anyone to stay here. Only this that was comfortable was the mattress. Firm and comfy.

Self

4/10

Poor

08 May 2026

Marcus

The room was not clean. Bathroom had hair in the shower and sink. Plastic knife in the refrigerator and only 1 towel. Front desk clerk was rude and constantly walking away smoking and on phone and housekeepers did not speak English. Overall stay was awful.

Friends_and_family Family

2/10

Poor

01 May 2026

Michael

Bad

4/10

Poor

27 Apr 2026

James

Staff barely spoke English. Check-in behind security glass was intimidating. Property and parking felt unsafe. Public restroom out of order. No washcloths provided in room. $70 rate was too high. I would not recommend anyone to stay there.

Self

2/10

Poor

25 Apr 2026

Kenah

Filthy rooms and terrible facility. Asked for a refund as soon as I saw the room. Sheets had brown stains on it. Room filled with smoke. Dirt all over the floor. Immediately turned around and walked out.

2/10

Poor

25 Apr 2026

RAFAEL

No, it didn’t have any pots or plates. Stuff didn’t change bed sheets or clean the room not even once; when asked, the answer was “only once a week” I would like a refund and wouldn’t recommend it to any one.

10/10

Exceptional

14 Apr 2026

Priscilla

For extended stay not bad

Partner

2/10

Poor

11 Apr 2026

Robert

Bugs in bathroom, dirty bedframe and floors, disgusting elevator full of dead bugs and food trash, and then the heavy smell of smoking despite being a smoke free hotel. Made the mistake of being cheap and definitely laid the price

Self

2/10

Poor

20 Mar 2026

Dung

Smell, no bath towels

4/10

Poor

17 Mar 2026

Angelica

My initial room was not clean - crumbs on the floor, sticky floor, and cigarette ashes by the window.

4/10

Poor

16 Mar 2026

casey

no

Self

6/10

Pleasant

10 Mar 2026

Sean

TV running of digital antenna, kept going in and out.
Room was spartan but was clean.
Very noisy place at night.
WiFi process did not work.

Self

10/10

Exceptional

12 Feb 2026

Kenneth

Ckean

Business

10/10

Exceptional

11 Feb 2026

Kenneth

Clean

Business Self

6/10

Pleasant

11 Feb 2026

Nurudeen

Room, amenities

2/10

Poor

05 Feb 2026

Joann

One of the worsts place, rooms are not clean, there are socks everywhere on the floor, the sheets has crumbs and stains. Floor was definitely dirty, left after 2 mins of seeing the room.

Leisure Friends

8/10

Excellent

02 Feb 2026

Keitron

Good

Business_and_leisure Family_with_children

10/10

Exceptional

31 Jan 2026

Kenneth

Nice

10/10

Exceptional

24 Jan 2026

Kenneth

Was nice

Business Self

10/10

Exceptional

22 Jan 2026

Kenneth

Clean

Business Self

4/10

Poor

17 Jan 2026

Amber

It was dirty.

8/10

Excellent

13 Jan 2026

Thomas

Housekeeping needs to be more friendly.

Friends_and_family Family

4/10

Poor

11 Jan 2026

Amanda

Didn’t expect this part of Rockwall to be ghetto hallway floors head stain on the carpet amenities and interior of branch looks outdated and the first floor, especially to the back of the building. Exit smells like marijuana immensely I have my daughter visiting me there and was not appreciative of that

Friends_and_family Family

6/10

Pleasant

27 Dec 2025

LLANFAIR

Front desk not available. Had to wait a few minutes and I had to ask if I was in the right location to check in. Needs a cleaner pet area. Cigarette buds everywhere. No breakfast.

Leisure Family

10/10

Exceptional

27 Dec 2025

Stephen

Yes, all good

Partner

10/10

Exceptional

20 Dec 2025

oluwakemi

Yes

Business Self

6/10

Pleasant

19 Dec 2025

Kelly

The bed was on rollers which I didn't expect. Not very many amenities. But overall quiet property

Leisure Pet

8/10

Excellent

02 Dec 2025

Douglas

The room was clean, the staff was helpful and professional. The location is iffy, with road access taking some skill. Much of that is unavoidable, the area is in a massive road project and a busy area at best. Parking was adequate, Hot water was great, very soft water too. It was disappointing that no cookware or related items were in the room, but the range, microwave and fridge all worked well. There may have been such things available , but we had some of our own and managed. it was a downer that only one device could be used for internet, but again, we managed.

Friends_and_family Family

2/10

Poor

23 Nov 2025

Kelly

Smell like an ashtray

Business_and_leisure Self

8/10

Excellent

23 Nov 2025

Adeline

The young female who checked me in was very nice. Was there for a week. Had little ants, maintenance said would need to move to exterminate as it takes 24 hours so i chose to stay. They gave me a spray which helped kill the ants then they could take care of it once i check out. New management so things were way better than i expected; they handled it well. They even have pots & pans and dishes for purchase if you need it. Theres a 2 burner stove, micro and full size fridge so i was able to cook and i loved that they have bathtubs. Thats rare to find these days, im finding in my travels. Will definitely stay there again when i return. Housekeeping was once in the 7 days i was there so thats something to think about as i know people have preferences. Other than that, it was good.

Leisure Self

2/10

Poor

21 Nov 2025

Caesar

The hallway is smelling of cigarettes and pet poop. The room smells as well, I personally requested for a non smoking room but that was ignored completely.

Business Family

4/10

Poor

16 Nov 2025

Roberto

had to checkout after 1st night.

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Silvia

Clean

10/10

Exceptional

02 Nov 2025

Lori

It was clean. Convenient. And as advertised.

Friends_and_family Friends

10/10

Exceptional

30 Oct 2025

Michael

The rooms are older and the hotel is used for long term stay. Usually hotels like that are not particularly pleasant but this hotel is clean, quiet and well run. I had a very comfortable stay. it's no frills but for the price it's an excellent bargin. I will stay there again if I need to go to that part of Dallas for business.

Business Self

2/10

Poor

26 Oct 2025

Robert

Run

This was one of the worst places I have ever stayed. The staff is rude and unhelpful. The halls and rooms smell of weed and cigarette smoke (my clothes were permeated with it after leaving). Guests are loud 24/7. Despite having a kitchenette, there are zero dishes or silverware to use. Walking through the parking lot often felt unsafe. Would not recommend to my worst enemy.

Self

10/10

Exceptional

19 Oct 2025

Simeon

Yes.

Leisure

4/10

Poor

13 Oct 2025

Amber

Check in is at 3 and upon arrive around 330 it took FORVER to get checked in and our room was still in the process of being cleaned. The towels were stained luckily we always bring our own. We tried watching tv and the remote wouldn’t work. Went and asked for batteries just in cause that was the reason but they didn’t have any new batteries so they gave me what they could find but did not solve the tv problem. I’m for the most part pretty easy to please but this place was definitely on my never again list. The beds are not comfortable at all. I kept hearing noises throughout the night that kept waking me up. Overall it was a dirty place but the staff were very sweet and nice.

Leisure Family_with_children

2/10

Poor

12 Oct 2025

Ulysses

Horrible stay, pictures do not match the actual hotel. Poorly maintained establishment, moldy, bad smell in the room, hallways smelled like cigarettes and cannabis. This hotel makes Motel 6 look like a 5 start hotel. Would not recommend.

Partner

6/10

Pleasant

29 Sep 2025

Anne-Lorrell

The hotel smelled horrible. You could smell the weed the second you walked in the door. The room was musty. I was thankfully only there for 6.5 hours just to catch some sleep but I will never stay at this hotel brand again.

Business_and_leisure Self

4/10

Poor

06 Sep 2025

Hong

Bed sheets

The bed sheets and pillow cases are not clean. They have bad smell. Need better wash and detergent use

Friends_and_family Friends

6/10

Pleasant

27 Aug 2025

Brande

Ok

Leisure Family_with_children

2/10

Poor

20 Aug 2025

Israel

I couldnt even sleep in the hotel

2/10

Poor

16 Aug 2025

Kendra

The property smelled bad like old dirty mop water the room smelled terrible. I stayed 30 minutes and left!

Leisure

6/10

Pleasant

15 Aug 2025

HOLLIE

local cheap spot

The food smell is overwhelming in the lobby and hallways. Our room had a strong mildew smell. The TV remote was missing and the staff had us go back down to get one, the remote didn’t work so they finally came up to the room and confirmed the tv was broken and moved us to another room. The safety lights are awesome outside but the lights shine thru the blinds quite a bit.

Partner

2/10

Poor

03 Aug 2025

Amber

Slow check in process
Terrible smell in the rooms
Rusty refrigerator
Lumpy bed
Dirty walls and floors

Leisure Pet

6/10

Pleasant

01 Aug 2025

Evelyn

Disappointed

The front office people were very rude, they had no coffee or snacks of any kind available, luckily there's a Whataburger right next door that had amazing friendly employees... They have no curtains in the rooms to block out light just blinds 😕 I won't be staying here EVER AGAIN... and I come to Rockwall quite a bit

Friends_and_family Family

8/10

Excellent

23 Jul 2025

Jai-Leta

Safe area and more affordable than other hotels in the area, but the beds are not comfortable at all…perhaps the worst mattresses I’ve ever seen/felt. Although my room smelled really old/mildewy, the housekeeping staff earned my stars. They do a great job of keeping the building clean.

Leisure Family

2/10

Poor

17 Jul 2025

Sara

The manager decided to knock on all doors at 10am and demand to look in all rooms. Unexpected and unusual!

2/10

Poor

08 Jul 2025

Diamond

Room and hallway smelled horrible of smoke and dirt There is a charge for clean towels. No Ice machine. Front desk staff rude and surly

8/10

Excellent

27 Jun 2025

Cameron

Overall this property was nice and quiet with a great location. Missing some amenities that other hotels offer for close to same price. If looking for a budget hotel with and upgrade feel for a SHORT trip, then this place will work.

Business Self

2/10

Poor

27 Jun 2025

JULIO

Went to check in for my stay, and the lady at the front desk advised me that they had no clean rooms for the day.

Business_and_leisure Self

4/10

Poor

16 Jun 2025

Joshua

Property has a bad odor once you exit the front desk. Had to switched

6/10

Pleasant

26 May 2025

James.

Walking hall smell drug use

Business_and_leisure Self

2/10

Poor

15 May 2025

Verified traveler

Mold in bathroom... bed unsleepable... hallways NASTY!!! Parking lot had homeless and undesirables hanging and sleeping... Front desk seemed more like checking in to a prison or fortress then into a place of hospitality. And the mold made me sick for 3 days... NEVER AGAIN!

Self

2/10

Poor

08 May 2025

Umer

Staff has too much attitude, very poor customer service. Elevator smells really bad. There was dog poop outside the elevator. I told the front desk staff they cared less. I would not recommend stay at this place at all.

Business Self

10/10

Exceptional

04 May 2025

Leo

Great location to all the eateries restaurants!

Leisure Partner

2/10

Poor

03 May 2025

Ardonious

Been there 2 weeks room has not been clean. No towels. Older lady at the front desk horrible service worst i ever had.

Business

2/10

Poor

29 Apr 2025

Kyhle

roaches in the toilet and over the floor stains on the bedding never stay at this place

2/10

Poor

13 Apr 2025

Chris

Great area not so great a place.

2/10

Poor

13 Apr 2025

Rebel Tennis

This was by far my worst experience at a hotel. We everso often Travel as a Team for Tennis and never have we experienced such rude service at a hotel. Access to basic toliet paper and towels were shockingly difficult to get. The staff was generally NOT Helpful. We were foreigners visiting Texas for the first time and needed access to the wifi while checking in and were refused. When we did get access to their wifi, only one person per room was able to access it. Additionally, the internet was crappy.

I WOULD NOT RECOMMEND THIS HOTEL TO AN ANIMAL, MUCHLESS A HUMAN.

PS Disappointed Guests

Business_and_leisure

10/10

Exceptional

10 Apr 2025

Kimberly

Was a nice quiet night and had great service

2/10

Poor

17 Mar 2025

Verified traveler

Horrible Stay

Smell like weed. Cops their on Friday night. Baby Kids running in halls late at night alone. Room was dirty. Towels had stains.

Friends_and_family Family

4/10

Poor

02 Mar 2025

Shemqua

There was no ice machine! The bed could use an update.

Leisure Partner

2/10

Poor

22 Feb 2025

Justus

terrible place, terrible environment

Business

10/10

Exceptional

17 Feb 2025

Robert

uh oh

everything was ok
only problem heater didn't work
besides that everything was great

Business

4/10

Poor

16 Feb 2025

Misti

smelly

the hotel smells really bad we had to go get lysol sanatizer. the bathtub had dirt in it. the lock was broken. really gross will not be back..

Friends_and_family Family

4/10

Poor

28 Jan 2025

Jarret

Nosy bored harassing night auditor

The night shift lady was extremely nosy and made you feel unwelcome. Which is a far cry from the day time shift. I’m pretty sure the night time lady called the police for going outside to smoke a cigarette as we were harassed by the cops that were called for suspicious person nope! Not me only smoking a cigarette

Business

8/10

Excellent

05 Jan 2025

melissa

The bed was comfy, the bathroom tile was dirty, the AC wasnt getting as cold as what thermostat read, it smelled very bad in the room, stains on blankets, only mirror in Room was in bathroom would of been nice to have one outside of the showering area. The room was very large and had large fridge & stove. Just needs to be a lot cleaner and smell better. The price for NYE night was fantastic though so i guess it all evens out.

Leisure Partner

2/10

Poor

16 Dec 2024

Alicia

Officially my first time in a “roach motel” Woke up to see them crawling the walls!! Room wasn’t cleaned well to begin with but that was the worst part by far

10/10

Exceptional

05 Dec 2024

xiao k

I have been in this hotel many times, The front desk young lady always has a cold face, don’t feel good with her.

Partner

2/10

Poor

20 Oct 2024

Dennis

Reservation said if late check in to pick up phone at front desk to be let in. I arrived after 10pm (booked on Expedia an hour prior) and was not allowed to check in. I had to find another hotel last minute and sti working on getting a refund.