Inn On Pim

2/10

Poor

22 Jul 2026

Mike

I would not recommend this Inn to anyone. Ever. The rooms were disgusting and filthy! When we complained to the front desk manager, the response was \"I don't know how to clean\"! There was no TV or remote and no HOT WATER! The picture of the bed on the site and the bed that was actually in the room were also not even close.

DO NOT BOOK HERE.

8/10

Excellent

22 Jul 2026

erkki

Needs more reno work done as general condition is not very clean or crisp. Some work was done but perhaps long ago and needs a facelift. My wife would not have stayed there

Self

8/10

Excellent

13 Jul 2026

Fitsum

good

4/10

Poor

13 Jul 2026

Jackie

Easy to find clean room good parking

Partner

2/10

Poor

12 Jul 2026

Robert

I never have any issues even at 2 or 3 star inns. This inn was the worst I've been to. I had 3 room changes due to the first one with dirty pillows, unwashed sheets, and blood in the drain of the shower. The second room they had me try was literally 30 degrees inside, with the a/c not working - it was insane. I didn't know a room could get so hot and I'm not exaggerating. The third room I caved and stayed because I had just finished driving 15 hours and was extremely tired. I had to brush of hair and I did not use the top sheet as it was dirty. Will NEVER stay here again and I'd recommend anyone to pay another $50/$60 dollars to go somewhere else. Trust me.

Self

4/10

Poor

11 Jul 2026

Dimitry

Very low quality motel. Old. Outdated.

Self

2/10

Poor

11 Jul 2026

Taija-Rae

DO NOT STAY HERE. The owner has no pride in his building, is rude, a liar and has no integrity. I stayed at Inn on Pim on Saturday June 13th, 2026, and left within two hours of checking in. Besides our room key not working, we noticed that the floor was not swept. When I went to the bathroom, I saw stains on the hand towels.

When we grabbed a larger towel to wipe out the melted ice from the bottom of our cooler, we saw that the bath towel also had a stain on it, and had a foul odour.

We ordered Uber eats before settling in, and after eating (approx 1 hour into our stay so far), I began to pull the bedding back to get ready for bed, and that's when I saw the fresh blood on my sheets. It looked like someone had previously slept in the bed, and the staff never bothered to even clean the sheets but just remade the bed. Every article of bedding was stained.

When I showed the owner the bloody sheets, he accused us of renting the room just to trash it. He pointed to some rice my friend had dropped from our meal (to which we owned up to dropping). He claimed that the sheets were perfectly clean, that we spent 4 hours in the room (even though we have hard proof we were checked into a new hotel two hours later) and that all the stains were made by us.

When I called to complain to expedia with proof, the owner continued his lies by saying we were in the room for more than 4 hours, trashed the room and denied us a refund. He has zero integrity in running his Inn.

Friends

6/10

Pleasant

11 Jul 2026

Surbhi

The bedsheets were dirty and no staff was available on the spot.

Family_with_children

6/10

Pleasant

09 Jul 2026

Josianne

It was good overall, but the cleaning wasn’t the best and air conditioning didn’t work properly!

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Bill

Inn was being renovated and the front desk area was deserted when we arrived. We had to phone the manager to check in.
The room was not clean. Found soiled bedding with discarded contraceptives on the bedsheet.
The rooms are not soundproof. All through the night we had to listen to an elephant parade.
Although plenty of parking is available, some inconsiderate a** decided to block us in with their motorbike trailer still attached to their vehicle. We thought the motel staff should have recognized the potential problem and dealt with it.

Friends_and_family Friends

4/10

Poor

09 Jul 2026

Robert

1st of all the owner is very helpful and sime day this will be a great place to stay. Its in a bad area so because the door lock didn't function well, I honestly stayed up all night as the folks living on the next store property were threatening us through the fence as we got in. The owner tried to fix the lock and the TV. The entrance door had been kicked in previously so the lock was newer but questonable on its functionality. The owner was not able to get our TV working. We did not use the shower as it was scary. There were no sheets on the bed...just a old comforter. We paid $139 for the night when the other hotels were all booked. Again, the owner is fixing this place up so one day it will be better.

Family

10/10

Exceptional

08 Jul 2026

Serena

Worth it! I needed a place to sleep and this was affordable and worked out great! Staff were accommodating helped me with car cleaning from my long travels and let me sleep in!

4/10

Poor

06 Jul 2026

Gary

Not great the parking lot was littered in garbage from the over flow bin.
The Ice room was closed.
The place was a mess.
I will never stay or recommend it.
The manager couldn't care less.

Self

2/10

Poor

05 Jul 2026

Joan

Booked in here, as it was a good rate and was

6/10

Pleasant

05 Jul 2026

Kelly

The room was clean, parking was easy, proximity to restaurants was good, but the general area was depressing.
I believe I would look elsewhere in future.

Self

2/10

Poor

04 Jul 2026

Devin

Absolutely do NOT stay here! Room was nasty! Pubic hair on the floor in bathroom, door mat was filthy, pink mold growing in corner of tub, pillows were brown (were white) both beds had little blood stains and some weird brown stains on the sheets! Should have known as the front office was also dirty, and were cigarette butts all up and down the walkway, A/C was way under sized. Should have really listened to the 1 and 2 out of 10 experiences!! I assume the 10/10 reviews are friends and family of owner, because based on our experience, no one in their right mind would rate it 10/10. Room was no where near what it looked like on website. Also ice machine didn’t work. Had a 2 queen room and only had 1 towel in room. I read all reviews and owner/manager had written a bunch of excuses for why people were unhappy with stay and said their review will help them improve, well there is no damn way they took any of that seriously, because after dozens of crappy reviews for cleanliness, it should be rectified by now!!

0/10!! Would not stay here again if it were the only option! For reference, I’m and electrician from NB who was on vacation with family, but I stay on average 100 nights per year in hotels for the last 20 years, so I’m not new to dive hotels, but this one takes the cake!!

And lastly, rate was $119 per night and came to $190!! That’s an awful lot of taxes and fees!

Family_with_children

2/10

Poor

04 Jul 2026

Ramonelle

The owner was very kind and accommodating throughout our stay. They gladly provided our additional bedding requests, which we really appreciated.

Unfortunately, the cleanliness of the room needs significant improvement. The bed sheets and pillowcases had multiple visible stains and appeared yellowish, even the replacement bedding. There was also an unpleasant smell on the sheets. In addition, the microwave was dirty and had a lingering odor, making us uncomfortable using it.

Overall, the hospitality was great, but cleanliness is an area that really needs attention. With better housekeeping, this place could offer a much better experience for future guests.

Family_with_children

4/10

Poor

04 Jul 2026

Alessandro

Unhygienic and poorly furnished

Self

6/10

Pleasant

30 Jun 2026

Adewale

The other side on the ground floor need serious upgrade i saw the room 30 and It was so appalling😒. I will advice the management to really upgrade that side of the hotel, as I will not even take the room for any discounted rate.

Family

4/10

Poor

29 Jun 2026

razelyn

Not clean, bathroom smell, not enough water in the shower. I don’t think they clean the room after each client

Family_with_children

10/10

Exceptional

24 Jun 2026

Rosalie

Walking distance Downtown and other shopping, great value for nice clean small room

Partner

10/10

Exceptional

23 Jun 2026

Raymond

The new part was renovated nicely after the fire very nice room beds were comfortable for the price can't be beat , good location

Partner

2/10

Poor

23 Jun 2026

Shawn

Scary Place. Do Not Recommend. Room was noisy. Broken Window. Mattress covered in literal plastic.

Self

6/10

Pleasant

23 Jun 2026

Raymond

Bathroom and shower nice, room clean!
We booked 1 Queen bed was given a room with 2 double beds, one bed was hard as rock, other bed had an old mattress with metal springs in it.
Tv did not work, asked office but he couldn't get it to work either, gave us no options to change room.
Only one camp chair in room, no hairdryer or Kleenex! Window by bathroom had a Lacey curtain on it, no blind so didn't keep light out!

Family

2/10

Poor

22 Jun 2026

Miranda

Parents, do not bring your children here.
My family and I stayed here while traveling, and it was one of the most uncomfortable motel experiences we've had. We arrived later in the evening and immediately felt uneasy. There were people drinking outside, loud arguments, marijuana smoke around the property, and groups of people congregating late into the night. It did not feel family-friendly or safe.

The room door had no deadbolt and no chain lock. I was concerned enough that I placed a chair under the doorknob before going to bed so I could feel safer with my family in the room.

Because of how uncomfortable we felt, we didn't inspect the beds until the following morning. When we did, we found mattress covers with visible blood stains, burn marks, hair, and other stains. The room did not appear to have been thoroughly cleaned. Most disturbing of all my kids found a vibrator pe*is s*x toy underneath the edge of one of the beds.

The TVs did not work, and the coffee maker could not be plugged in because of its placement and cord length.

Between the lack of cleanliness, broken amenities, missing security features, and concerning atmosphere around the property, I would not recommend this motel to families. I have photographs documenting the condition of the room, but they will not letme post them here. We will not be returning.

Friends_and_family Family

2/10

Poor

22 Jun 2026

Mary

Had to ask for towels and a second sheet on each bed. The sheets they brought smelled terribly of mildew, like they'd sat wet for far too long. We couldn't use them. Several bags of snacks in the office looked like they had been chewed on by mice.

Room was swept and not moldy.

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

SHANE

The Inn on Pim was a decent place for the price. Location was handy; Pim Street becomes the Great Northern Road which turns into the Trans-Canada heading out of the Sault.
The front desk is not always manned and you have to be buzzed in for the door to open; that does not inspire confidence. Ice machine was not operational. Room was clean; guy at the front dest was helpful. 4 oz. paper cups for the coffee? Surely it would not be cost prohibitive to provide full-size paper cups.
Overall - a decent place.

Partner

10/10

Exceptional

21 Jun 2026

Fei

its good, stuff really kind and helpful

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Pranav

Good clean and friendly surrounding and staff

Self

6/10

Pleasant

20 Jun 2026

Sydney

The staff was polite and pleasant to deal with, and there was plenty of space to park (we had a trailer) which was nice.
The room, was spacious and tidy but questionable.
The bed linens had little black hairs throughout from the cleaner or previous guest & I don’t believe it was bed bugs, but some mysterious bug got us. We woke up with multiple bites from head to toe..
The towels were dirty/stained & the shower water was warm at best.
Definitely would have paid an extra $20 to stay somewhere else having known.

Partner

2/10

Poor

17 Jun 2026

Nadya

Checking in area was messy, staff wearing dirty sandals and unprofessional. Shower curtain ripped, towels were either stained and or dirty. Bedding on both beds were stained, had hair in the sheets. It took 30 minutes to get the sheets which we had to put on. Not happy in the least.

Partner

2/10

Poor

16 Jun 2026

Deborah

Unsafe, dirty, and misrepresented. Disgusted and cancelled on the spot. We booked a same day stay in the afternoon for a 7pm check in, but we felt so uncomfortable and disgusted that we refused to stay. The property advertises valet parking but there was absolutely NO ONE on site when we arrived. The office door was locked , and the buzzer looked broken. Looking through the window while waiting for a response, the floor was cracked and dirty, with random items like tires, gas jug, and hand weights scattered around. While I was in my vehicle contacting Expedia to cancel, two men pulled up and waved me over to the office. My husband went to the office and requested to see the room. The exterior door had a hole kicked in it. Inside, it smelled, the door frame had a gap wide enough that you could see through to the outside. While the bed and bathroom looked newer, the overall state of the property and lack of security made it impossible to stay. We left immediately and found a room elsewhere. Avoid this place!

Partner

10/10

Exceptional

14 Jun 2026

Scott

Very clean and more updated room. The staff was very kind and check in was easy and quick

Friends

4/10

Poor

13 Jun 2026

dennis

My room smelt like dirty feet

Self

2/10

Poor

11 Jun 2026

Patrick

Absolutely disgusting. Food under one bed and used towels as well as hairs, looked like pubic, in the bed. Transfered to another room where it was about the same but with an added dildo under the bed. Left immediately.
Stay away.

Partner

8/10

Excellent

11 Jun 2026

geoffrey c

Clean room

Self

6/10

Pleasant

08 Jun 2026

Douglas

room wasn't cleaned daily / fresh towels were not supplied daily /replacement in room coffee was not given daily / TV sucked was unable to get Stanley cup playoff games or baseball or current news

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Ruslan

Good service. Person thats runs the bookings / hotel us super helpful with any additional questions.

8/10

Excellent

06 Jun 2026

Tyler and May Fate

The trim around the bathroom door had black marks. The shower curtain had a small tear. The coffee pack was open not full. We ran out of body wash soap. There was lots of trash and old furniture on the property. The check in wasn't perfect but overall it was a pretty good experience.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Duc

Rooms clean but the water tap not good , no electric kettle

Family_with_children

2/10

Poor

01 Jun 2026

Darrell

Terrible. Booked as they were open late at front desk, arrived and no one was there, another guest was also waiting to check-in. We called multiple times and ran the door bell, finally someone came. Room was terrible, we slept with our own blanket from the car and pillows we luckily had. Waste of money would have rather slept in the car.

Partner

6/10

Pleasant

30 May 2026

DIYA

Good

10/10

Exceptional

25 May 2026

Karen

Simple room but clean and comfortable. If you are looking for a quiet place to sleep the Inn on Pim will work. Rooms have been totally renovated with new beds and accessories. Everything you need to make your stay comfortable.

Self

8/10

Excellent

19 May 2026

Rogelio

Clean room

10/10

Exceptional

14 May 2026

Ubaid

Good ambiance

Family

8/10

Excellent

13 May 2026

David

Budget option ok for 1 night wouldn’t like a longer stay, heating stuck on with no way of turning it down. Tv terrible as well as wifi. Hard to recommend this place.

Partner

2/10

Poor

13 May 2026

Dan

Bed was broken and had to sleep in the car from 1am on.

Business

2/10

Poor

12 May 2026

Cory

Had to wait 8 minutes in the rain for the front desk to show up( not even on site. The room had 2 small towels- a chair that was stained and a spring bed that was really uncomfortable

Partner

8/10

Excellent

11 May 2026

Christoff

A little hick up with one room as it was not ready. But the staff was fantastic, helpful, friendly. Detail with cleanliness is always wanted, on that, a dirty towel and floors was not clean.
But they are doing improvements and it will be fantastic when completed

Friends

10/10

Exceptional

09 May 2026

Zahra

Good price and clean.