Name: Santa Fe Inn Pueblo
Address: 730 N Santa Fe Ave, Pueblo, 81003, US

8/10

Excellent

03 Mar 2026

Emily

Hotel is a little rough looking on the outside but the room was nice, clean and seemed recently updated. The hotel and area were quiet, we didn't hear any noise all night. Very convenient location to downtown. Thanks for a good stay in Pueblo!

2/10

Poor

14 Jan 2026

Steve

Never again.. I rather sleep in the street.

10/10

Exceptional

04 Jan 2026

Coreena

Very clean staff is very friendly

10/10

Exceptional

04 Jan 2026

Coreena

Room was very clean staff is very friendly

10/10

Exceptional

11 Dec 2025

Coreena

Manager Melissa is awsome and room is very clean

Self

10/10

Exceptional

26 Sep 2025

Juan

Very clean room with great furnishing all in all very comfortable

Friends_and_family Family

6/10

Pleasant

11 Sep 2025

Sue

Cheap place to stay

It was difficult to find the entrance in the dark, and it feels a bit scary for traveling solo. The room doesn't look like the photos, but is quite big. Leftover furniture, but functional. The freestanding a/c unit did an adequate job.

Self

8/10

Excellent

10 Aug 2025

Kieran

Despite having a non smoking room i could smell smoke all night. i closed bathroom door thinking it was coming in vents. i put on AC which helped a little. the room was decent but the smoke ruined it for me.

2/10

Poor

13 Jul 2025

Colleen

The A/C did NOT work at all, it was in the mid 90's and we were melting. Horrid beds. Will not stay here again.

Friends_and_family Family

2/10

Poor

06 Jul 2025

John

There was no air conditioning. Their air conditioner was an old air conditioner that did not work properly. They tried to send a staff member in the room and she said it was working properly. Just let it stay on for a while. I let it stay on for 3 hours and it was still real hot in that room, it never cooled down, then they said. They wouldn't want to give me a refund.But they would send me in a fan which still didn't cool off.The room was at least 90° in the room all night. Told the manager and she said there's nothing she can do with a refund. Because her staff lady said the air conditioner was working properly but she didn't want to go in the room to confirm that. horrible place to stay. They try to make it feel like it was my fault. That the air conditioner didn't work.They said they never had a complaint before.Just their tone of voice was real snobby.Will never rent from there ever again. And all their furniture is old. Their beds are real old and broken down..

4/10

Poor

06 Jul 2025

Benjamin

We were very inconvenienced, mainly due to the power going out. We woke up late, due to our phones not charging. Not even tome to shower and get ready for out 2 1/2 hour trip back home to Denver.

Leisure Family

2/10

Poor

11 May 2025

Michael

Roaches

6/10

Pleasant

08 May 2025

Alice

The picture is very misleading. No one cleaned the room during my stay of 12 nights. The hotel is much older, and I needed a place to stay for a family emergency. The manger was very nice. The sign indicates laundry facilities, which have not been in service since Covid.

8/10

Excellent

03 Jan 2025

Richard

It's not fancy but the room was clean and comfortable. It was a quiet hotel. The staff were down to earth and friendly. One even took time to have a conversation.

The area is walkable if you don't want to rent a car.

2/10

Poor

21 Nov 2024

Verified traveler

Manager came out yelling at us because we went into to a main entrance door that was supposed to be locked. Not our fault. She was very rude and we did not stay.

Partner

6/10

Pleasant

22 Sep 2024

Obed

It is a very run down property. A smell of urine permeated the lot.

Self

4/10

Poor

19 Sep 2024

Dennis

We stayed here because it was the only place we could get when we wanted to do attend the Colorado state fair.

The bed was at Good, so I slept. Other than that, there was absolutely nothing about this property that I liked. It was decrepit, smell like smoke, felt unsafe, really needs an upgrade.

Leisure Family

2/10

Poor

27 Jun 2024

kenneth

I booked a room here a week ago - I did not stay. This place was incredibly run down and antiquated. I was given a room in the corner of the property and I parked next to a car with no windows and full of clothes and goods. My new white car stood out like a daisy in a manure pile. The complex in the center looked like it was perhaps being remodeled, but who knows. The pool was dry and I was scared to glance at what was lying at the bottom. Do not be fooled by the pictures! My room smelled awful and I never even made it to the bathroom. I honestly felt very fearful for my wife and I. Please be careful and cautious if you have to stay here.

Leisure

6/10

Pleasant

21 Jun 2024

Larson

Room was very clean and roomy.

Friendly staff.

2/10

Poor

20 Jun 2024

Dee

Staff horrible

Leisure Self

4/10

Poor

20 Jun 2024

McKenzie

Room was run down really bad. Reeked of cigarettes even though it was non-smoking. Two guys fighting very loudly by the lobby for a good while in the night. Lots of homeless and police sirens. Bed was very dirty under blankets. Tub had what appeared to be mold. Staff were the only positive thing about the location they were very nice .

Leisure Partner

2/10

Poor

16 Jun 2024

Verified traveler

DO NOT STAY HERE!

This place is unlivable. Filthy! Dangerous! I walked out after seeing all the burn holes in the sheets. It’s basically a drug den.

DO NOT STAY HERE!!!

6/10

Pleasant

15 Jun 2024

Mary

Room was clean, but smells funny had to spray Lysol. Out side was ran down,sign broken, parking lot asphalt broken, washer and dryer broken! Weeds growing up on side walk. Would not stay here again.

2/10

Poor

28 Nov 2023

Angelina

Inadequate heating in freezing conditions! Had to leave property and NO REFUND!!! Establishment should be closed down!

Leisure Family

10/10

Exceptional

24 Nov 2023

Jimmy

It was clean plenty of towels

Leisure Family

4/10

Poor

19 Oct 2023

ALMA ROSA

Muy malo

La Sra de la recepcion ya nos esperaba, bien
Al pasar por el estacionamiento nos dimos cuenta de lo descuidado y sucio que estaba todo
Al llegar al cuarto vimos que estaba con polvo, las camas tenian solamente las sabanas que se veian sumamente sucias, nos salimos y rentamos otro hotel, me sorprendio que Hoteles.com pueda tener este hotel en sus listas

Partner

4/10

Poor

13 Oct 2023

Joyce

Not worth your money at all

I’m sorry, but I don’t recommend this place to anyone- very dingy and bare, and not cozy feeling at all. Not real clean. No comforter on bed. Heater didn’t work so we asked about it and she gave us a portable one, didn’t work either.. The outer grounds was awful. Just not a good feeling at all- we almost pulled out and left for something better.

Friends_and_family Family

10/10

Exceptional

30 Sep 2023

mark

It was excellent value, I don't know what people want for reasonable amt, it was clean, they were exceedingly kind and I have zero complaints. Will come again if i need to

Business_and_leisure Self

2/10

Poor

25 Sep 2023

Lynnette

GROSS STAY @ SANTA FE INN

The room that we paid for was a King size bed, which we did not get, it was a Double Bed & the toilet would'nt flush & the tub was gross & wasn't cleaned. We've been staying @ Santa Fe Inn for years WILL NOT BE STAYING THERE AGAIN!

Partner

2/10

Poor

22 Sep 2023

Natasha

Unsafe and dirty.

4/10

Poor

13 Sep 2023

Anthony

This property is in bad shape and may be under renovation , but this should be indicated in listings. There were flies in my room that I could not get rid of, the wifi didn't work and when I asked about it I was told that it never worked in that area. The lighting was dim. There was no entry to the lobby with all transactions handled through a thick plexiglass window, creating a hostile atmosphere.

The one positive was the staff, which was upbeat and welcoming even when telling me there was nothing they could do to help.

Business Self

2/10

Poor

02 Sep 2023

Maritha

The pictures shown for this property are nothing like what you drive up too. The office is closed up only talk through a window and the pool has been closed for 3 yrs now and there is no restaurant and the Wi-Fi router was hooked up right outside my room and still there was no connection in the room. There is rooms closed up with signs on the doors that there is absestas that can cause cancer and the lady next to us said she had bugs in her room. This place is also in homeless downtown area.I wish I could share the pictures I took. Also there is no other Hotels around there to move too. This place is false selling and needs to be taken off the sight and Expedia obviously doesn’t check on their customers updated info so no one is held accountable lesson learned

Leisure Friends

2/10

Poor

31 Aug 2023

Laura

Worst I’ve ever seen in 20 years

Roach in bathtub, black mold on bath tiles. Caulking peeling, wallpaper peeling, iron oxide stains in tub, A/c didn’t cool room, stained carpet, worn furniture, tattered bedspread, sink wouldn’t turn off, “non-smoking” room smelled like smoke, cobwebs on door handles, asbestos exposed ceiling. Something in the mattress cut my knee TWICE.

Business

8/10

Excellent

27 Aug 2023

Justin

Excellent value for the $. If you just need a place to crash for a night or 2 this is the spot

Business Self

4/10

Poor

15 Aug 2023

Jordan

Very old room with a lot of very worn in the stains on most surfaces. Said they had to modify breakfast due to Covid but all 3 staff I saw didn’t have any face masks on. I feel they use that to just justify giving you a paper bag with a granola bar and a piece of fruit in it when the expectation is there is a full breakfast.

Self

4/10

Poor

14 Aug 2023

Verified traveler

Melissa at the front desk was extremely nice but that is the only positive thing about that hotel.

2/10

Poor

09 Aug 2023

Elizabeth

Door has been broken and not properly repaired, wallpaper was peeling, carpet was filthy (my feet turned black from walking on it), air conditioner ineffective (97°outside), tub was chipped, pitted and rusty, no accessable outlets near the bed, WiFi did not work.
I could go on but you get the idea.

Leisure Self

2/10

Poor

07 Aug 2023

Clara

No pool available no spa available and no ice machines on property that worked while saying all was available

Leisure

2/10

Poor

02 Aug 2023

gary

terribel experience

it was a very bad experience the air conditioning was a portable one with a broken output of hot air so i suffered with the heat of the room

Self

2/10

Poor

01 Aug 2023

Debby

The property is completely run down had no working facilities nor air conditioning. There is extensive damage to the entire building including the parking lot. Including what looks like fire damage to the structure. Completely unsafe and jus horrible.

Business Family_with_children

10/10

Exceptional

06 Jul 2023

Leroy

It was a great place and very inexpensive we loved it'

Leisure Partner

2/10

Poor

26 Jun 2023

Boykin

Asphestos warnings everywhere, no pool, no laundry, no lobby. Nothing your web site said about this place was true. Non refundable even when I got here and it was not even close to what was advertised.

Leisure Self

2/10

Poor

25 Jun 2023

Benjamin

Nobody to check in with no one answered phone for number left to call.

6/10

Pleasant

23 Jun 2023

Eric

When I got to the hotel, they told me they had no reservation for me. The staff was able to get me a room, and for a lower price than was listed on Expedia. The hotel was fine, for what it is, but Expedia was extremely disappointing and I am unlikely to use again.

Leisure Self

2/10

Poor

31 May 2023

James

Santa Fe inn Pueblo Colorado

This place is an absolute embarrassment and hotels.com should be ashamed of themselves for recommending this as a reputable place to stay. I reached out to them and they offered me no help whatsoever. I had to find my own place to stay in Pueblo Colorado. Hotels.com should be ashamed for claiming this place as a preferred location for anyone with any kind of decency!!!

Partner

4/10

Poor

22 Apr 2023

Kathy

Don't stay here!

This motel should not be on the Hotels.com site. The grounds were dirty, they allow extended stays, and the room was barely adequate. There was only a space heater for warming the room, and you had to choose between the TV or heater as there was only one place to plug them in. By morning, we were freezing! I wouldn't have wanted to leave a space heater on all night anyway. The staff was very good and friendly, but the hotel was awful. I would never stay there again.

Friends_and_family Family

2/10

Poor

17 Apr 2023

Theresa

There was detritus, goo, hair, crusty food and glitter everywhere. The shower faucet was ripped out, towels were dusty and stained, 1 bathroom light out of 3, peeling floor laminate. Pubes in one bed, dried something in the other. Easy walk to Taco Bell.

Business_and_leisure Friends

4/10

Poor

17 Apr 2023

Timothy

The place is run down. There was bugs in the room. The bed was worn down. The pillows are super thin. No restaurant on site.

Leisure Self

6/10

Pleasant

20 Feb 2023

Guadalupe

Nothing

Leisure Family_with_children

2/10

Poor

10 Oct 2022

Richard

WORST hotel ever

This is the worst hotel I have stayed in in my life. There was apparently a smoking area outside our room but the smell of smoke was worse inside the room. This was supposed to be a smoke-free room. We tried to get another room, but were told they didn't have any and that they could not refund our money as we had paid online. Even though they said they were \"sold out\", there were only enough cars in the parking lot to fill at most a quarter of the rooms. The heater didn't work right. It was either too hot or too cold. Hot water ran in the bathtub all the time. We could not shut it off. There were bugs in the bathroom, in the tub and in the mini fridge. It was a two night stay, but there was no maid service at all. There was no desk to set up a computer. We had to pull out the single nightstand to get access to an electrical plug. When we checked in, we had to call to get service. There wasn't even a doorbell to get somebody to come. The lobby didn't look anything like the one at Hotels.com. To to it off, I started noticing bug bites on my chin before we even checked out and within 24 hours I had at least 30 bug bites on my body.

Partner

4/10

Poor

26 Sep 2022

David

I guess the price was OK but, there was no coffee in the room, only one chair, no bedside reading light, no ice machine, no office.

Leisure Family

2/10

Poor

26 Sep 2022

Adriene

Yuck!!!!

When we arrived it smelled like someone just got done smoking in the unit, it also smelled old and stale. Room wasn't clean, tub was all burned with cigarette and had roaches in the tub. The bed was very worn out, I could feel the springs and one side of the bed where everyone sits was worn badly. I called the office for the bug situation to see about moving to another room, they said they didn't have any so the next day they leave roach gel for us to apply. hahaha not happening! I went down for family and the Chili Festival. There were no vacancies anywhere else or I would have left and they did not credit any of my stay. I will never stay there again. Oh, there was a big, dead, roach inside one the pictures on the wall. This place is nasty!!!!

Friends_and_family Family

8/10

Excellent

25 Sep 2022

Deborah

Good room for the price

The hotel was very old and worn. The staff was incredibly friendly. The room was clean and free of smells and any kind of bugs. I think they are making a great effort to make it a nicer place. The price was fair.

Partner

2/10

Poor

23 Sep 2022

Anthony

We walked in and there were bed bugs so we Tierney around and left

Partner

6/10

Pleasant

04 Sep 2022

William

SanteFe

HVAC not working

Self

8/10

Excellent

14 Aug 2022

Ross

It was in an area convenient to my stay ! It was clean !

Business_and_leisure Self

8/10

Excellent

18 Jun 2021

Verified traveler

They did not demand a credit card for incidentals. Compare this treatment to most other motels that tell you they want to record your credit card numbers for any unpaid incidentals. These high priced motels then charge your account without your knowledge for $50 or $60 that you then have to follow up to get your money back. That gives the Santa Fe Inn a big leg up over motels like the Gaylord Rockies in Denver. That was the 15th still no credit on the 18th. Little motels like these are full because they are honest business people.

Leisure Self

2/10

Poor

13 Jun 2021

chantel

Worst place ever!! Filty and unsafe

Absolutely the worst place i have ever stayed. Room was beyond gross

Friends_and_family Family

8/10

Excellent

09 Jun 2021

Valerie

Nice motel

I really liked the room friendly staff and extremely nice

Self

2/10

Poor

09 Jun 2021

Verified traveler

both nights we stays, cops were at the motel. first night they were looking for someone... 2nd night they tased either one of the employees there, or a friend of an employee... long story short, it was a fight between employees i think. first room we were in the ac didnt work.. 2nd room we stayed in the sink was leaking (reached the carpet)

Business Partner

10/10

Exceptional

05 Jun 2021

Verified traveler

They aren’t in the process of redoing the rooms got one that was refurbished very nice. Micro, Frig, wrap around marble counter area. Very comfy bds.

Leisure Pet

4/10

Poor

04 Jun 2021

Tammy

Would not stay here again

They had roaches in the bathroom, broken ice machine

Partner

8/10

Excellent

03 Jun 2021

Verified traveler

The front desk guy was very friendly and knowledgeable about places to visit near the hotel. The air conditioning was on point and blew super cold. The bathtub needs a little love...there was some air or water trapped between the tub and tub overlay that made it a bit difficult to shower.
We had a smoking room so some cigarette burns on tub, but it didn't smell like smoke and we fully expected that with a smoking room.

Leisure Partner

4/10

Poor

31 May 2021

Verified traveler

Definitely not the best place to stay if you have kids the fridge wasn’t cooling didn’t look clean and was leaking water, the ac unit wasn’t blowing cold air, the sheets were noticeably old and need to be replaced. Killed roaches in the restroom. If you just need a place to sleep for a couple hrs and you don’t have much luggage I recommend but not for kids or wanting to visit pueblo

Leisure Self

6/10

Pleasant

30 May 2021

Verified traveler

Hotel is kinda dungie but I guess I get what you pay for

Leisure Friends

4/10

Poor

25 May 2021

Verified traveler

The staff was friendly, but the apartments were disgusting. I got a non-smoking room but it smelled heavily of cigarettes when I walked in the door. The carpet felt greasy, and there was trash on the floor in the room. I also saw a bug scuttle across the fridge and immediately checked the bed for bugs. There weren't any (thank goodness). It's probably the cheapest place to stay out here so that's why I picked it. You get what you pay for I guess, but the rooms really need to be a bit cleaner.

Business Self

2/10

Poor

21 May 2021

Danny

Disaster

It said remodeled but only new floors deb and furniture was at least 30 years old. Bathroom so small you have to sit at an angle to fit. Gave us no towels or hair dryer like advertised and when we asked staff was rude and unhelpful.

Partner

6/10

Pleasant

21 May 2021

Verified traveler

I realized that I paid for what I got. Not COVID set up at all.

Leisure Friends

2/10

Poor

20 May 2021

Robert

Go SOMEWHERE ELSE

I don't know why this is rated so well I found cockroaches and the room stunk so bad I didn't even wanna take my shoes off let alone sleep in the bed...spend the extra money so u don't go home with something u didn't have before u stayed here..people actually live there and they are destroying the place DO NOT STAY HERE

Partner

2/10

Poor

18 May 2021

Verified traveler

The reservation was not booked correctly by your company and the Santa Fe Inn Pueblo would not let us change the reservation. I specifically ask for a NON-SMOKING room due to my severe health issues but Expedia booked a SMOKING room. As an Expedia customer, I expect my safety and wellbeing be taken seriously...The room's ceiling was covered with asbestos and the bathroom tub and bed sheets had cigarette burns covering them. Due to the lack of customer service on both the Santa Fe Inn Pueblo and Expedia, I canceled my reservation and booked a room at the La Quinta down the street.

Business Pet

8/10

Excellent

11 May 2021

Verified traveler

Room was clean, service was friendly, location was a plus since multiple bars are within walking distance.

Business Pet

4/10

Poor

10 May 2021

Barbara

Never go to Santa Fe hotel in Pueblo

The beds were horrible. Beds both had depressions like a 500 lbs person had slept there for five years. Paint needed a paint job. You could see through paint. Dumpster smelled like a grease trap.

Self

2/10

Poor

10 May 2021

Verified traveler

DO NOT BOOK THIS HOTEL. Loud, dirty, stinky. They will cheat you out of your money. They did not have a non-smoking room for us even though we had a reservation and had pre-paid. We did not stay at the hotel and they promised we would have our money refunded. Ha ha jokes on us they never refunded the money. 5 times I worked with Expedia to contact them for the refund, 3 times actually got people on the phone but there was always a reason they couldn't grant the refund - call back at this time, we'd call back at that time but no, you have to call back at this other time... save yourself the trouble, avoid this property at all costs. Didn't help that Expedia gave up, also, after promising to take care of this for us. Anything to get me off their back I guess.

Business Partner

2/10

Poor

03 May 2021

Verified traveler

Booked this hotel with Expedia tried to check in. But I was turned away they said Expedia over booked their hotel by 10 rooms so we all got screwed here I am two days later still waiting on Expedia to refund my money I’ve had to argue my way all the way up to management. So I paid for my room two weeks in advance through Expedia didn’t get to stay there at that hotel and now Expedia doesn’t want to refund my money they’re blaming it on the hotel. I have contacted the Better Business Bureau but please do not use Expedia they don’t deserve our support. This is borderline fraud

Leisure Family

6/10

Pleasant

03 May 2021

Verified traveler

It’s an older place could use some updating room was clean.

Leisure Friends

8/10

Excellent

02 May 2021

Verified traveler

Nice older motel...clean, quite, friendly staff and reasonably priced!
Parking lot needs some patch work
Safe and comfortable stay, for 2 weeks..I'd stay there again!

Business_and_leisure

10/10

Exceptional

01 May 2021

Robert

Pueblo downtown bargain!!!

Very clean and nice hotel located downtown. A very good value! Good parking, and it was easy to find from the street unlike some places tucked in behind other things.

Self

6/10

Pleasant

30 Apr 2021

Verified traveler

Rudest cystomer service!
Called to ask quesrion and was talked to like im incompatible of understanding him and was told there's a $100? Deposit that needs to b paid at arrival
As were checking in was told need $200 deposit & HAD TO B PAID WITH SAME CARD USED TO BOOK N PAY FOR ROOM!!
STILL HAVENT GOT BACK THE DEPOSIT ON TO CARD!
EVEN AFTER WE WAITED TO FOR TYEM TO DO GO CHECK ROOM!

Business_and_leisure Partner

10/10

Exceptional

25 Apr 2021

Verified traveler

Everything was ok except there only one way in, one way out

Leisure

6/10

Pleasant

19 Apr 2021

brendan

?

2 stsrs

Business

6/10

Pleasant

19 Apr 2021

Verified traveler

Room was non-smoking but smelled like smoke. After I left all my clothes smelled like smoke. Bed was large and comfy but a little saggy. Pink tile in bathroom was cute but hot water handle was coming unscrewed. I saw three small bugs. Room was large and quiet.

Leisure Self

2/10

Poor

18 Apr 2021

Verified traveler

The parking lot looked like my vehicle was going to be broken into. The room smelled like a dumpster size ash tray. The bathroom tub was covered in cigarette burns. The places just screamed horror movie set, but in real life!

Leisure Family

6/10

Pleasant

17 Apr 2021

Verified traveler

Property is very run down.

Business Self

2/10

Poor

17 Apr 2021

Verified traveler

Wasn't even allowed to stay at property

6/10

Pleasant

11 Apr 2021

Verified traveler

Its old and needs a make over.. the room was pretty outdated.. had a bad smell

Leisure Partner

10/10

Exceptional

10 Apr 2021

Verified traveler

Property was unique. Didnt like,not unique. Unique is uniquely unique.

Business_and_leisure Self

2/10

Poor

07 Apr 2021

Verified traveler

Terrible. Would not stay here again. Go somewhere else.

Business Self

4/10

Poor

05 Apr 2021

Stacie

Definitely you get what you pay for!

The minute you opened the door, reeked of smoke. It's clearly marked a non-smoking room. Roaches in the bathroom. The light above the sink was flickering to the point of darkness. Only two plug-in outlets worked... After we unplugged the tv to use the outlet.

Friends_and_family Family

2/10

Poor

29 Mar 2021

Verified traveler

I didnt even check in it was not a safe enviroment. Just pulling in the parking lot a s sitting there for like 5 minutes waa enough to know that it wasnt a safe place for anyone.

Family_with_children

4/10

Poor

24 Mar 2021

Verified traveler

Rooms very hot and smelled badly of smoke even in my NON SMOKING signed room.and smelled smoke ALL night long
No cool air and was just told sorry and to open my door cuz it was going to get real cold real quick. Poor slow service. No fans even available either. I left with all my belongings reaking of smoke. Not very pleassnt and not good for my asthma and 5 yr old granddaughter.
I would NOT recommend this place!!

Friends_and_family Family_with_children

4/10

Poor

20 Mar 2021

Paul

Poor condition. Limited heater.

Friends_and_family Family

2/10

Poor

18 Mar 2021

Kirk

BED BUGS IN ROOM 137

ROACHES AND TWEAKERS

ONLY GOOD THING IS THE PRICE

Self

8/10

Excellent

06 Mar 2021

Davina

Quiet, comfy and good location! For being a simple room it felt very cozy

Self

10/10

Exceptional

04 Mar 2021

Verified traveler

Property was great. Loved the people, the quietness, and the convenience. Highly recommend.

Leisure Pet

2/10

Poor

17 Feb 2021

Verified traveler

I didnt like how the staff treated me they were super disrespectful and rude

Friends_and_family Family

2/10

Poor

30 Jan 2021

Garett

Creepy crawlers

There was cockroaches climbing on the walls and on the sink and the heat didnt work. The room was freezing it was warmer outside then it was inside.

Self

10/10

Exceptional

26 Jan 2021

Verified traveler

The staff is very helpful and kind and fhe rooms are clean especially the pricing is the best in town

Business_and_leisure Family

2/10

Poor

23 Jan 2021

Kimberly

The place was completely nasty. And there’s bedbugs. There is dirt and everything has not been clean you can tell I didn’t even clean it was nasty

Friends_and_family Family

2/10

Poor

19 Jan 2021

Verified traveler

Room was really run down wallpapers was falling off the wall And I kept finding other people's hair in the sheets and towels

Business Self

2/10

Poor

12 Jan 2021

Verified traveler

Little care for the needs of the guests

Water was turned off for a significant part of the stay. I felt that a free night would compensate for the inconvenience. That extra night was refused, which left the guest sleeping homeless in the January cold. As the owner of a vacation rental, I am very aware of my responsibility to care about the needs of our guests. We make significant sacrifices to serve them. I am sorry that there was no compassion extended, when the motel is clearly aware that the the basic provision of water wasn't there for much of the stay.

Friends_and_family Friends