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The Portland Hotel

Northumberland · United Kingdom

150 Station RoadView location

9.0/10Excellent340 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Neighborhood8.2/108.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Portland Hotel

With a stay at The Portland Hotel in Ashington, you'll be 2. 7 mi (4. 4 km) from Woodhorn Museum and Northumberland Archives and 9. 7 mi (15. 7 km) from Druridge Bay Country Park. This hotel is 12. 1 mi (19. 5 km) from Northumberlandia and 12.

5 mi (20. 1 km) from Seaton Delaval Hall. Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Additional amenities at this hotel include wedding services and a banquet hall.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Planning an event in Ashington? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Satisfy your appetite for lunch, dinner, or brunch at The Portland, a restaurant which specializes in British cuisine, or stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge.

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Make yourself at home in one of the 12 guestrooms. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Located in Ashington, The Portland Hotel is within a 15-minute drive of Woodhorn Museum and Northumberland Archives and Druridge Bay Country Park. This hotel is 9 mi (14.5 km) from Northumberlandia and 12.5 mi (20.1 km) from Seaton Delaval Hall. Make yourself at home in one of the 12 guestrooms.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Spa
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 8:30 AM - 9:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Uncovered self parking fee: GBP 10 per day
    • Early check-in fee: GBP 15.00 (subject to availability)
    • Late check-out fee: GBP 15.00 (subject to availability)
    • Crib (infant bed) fee: GBP 10.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    French

    Dutch

    Spanish

Nearby attractions

Ashington Leisure Centre 1.2 km / 0.7 mi
Wansbeck Riverside Park 1.6 km / 1 mi
Woodhorn Narrow Gauge Railway 2.6 km / 1.6 mi
Woodhorn Museum and Northumberland Archives 2.7 km / 1.7 mi
Queen Elizabeth II Country Park 4.3 km / 2.7 mi
Lyne Sands 5.5 km / 3.4 mi
Newbiggin Maritime Centre 5.9 km / 3.7 mi
Newbiggin Beach 6.4 km / 4 mi
Space to Play 7.3 km / 4.5 mi
Morpeth Sports and Leisure Centre 8.3 km / 5.1 mi
Morpeth Bagpipe Museum 8.3 km / 5.1 mi
Bedlingtonshire Golf Club 8.8 km / 5.5 mi
Broad Sand Rocks 9 km / 5.6 mi
St Mary the Virgin Church 9.3 km / 5.8 mi
Plessey Woods Country Park 11 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
Show 7 more facilities & services
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Portland Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Portland Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Portland Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Portland Hotel

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIOR KING BEDSTUDIO • SUPERIOR KING BEDSTU.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Portland Hotel

    STUDIO SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Portland Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Portland Hotel

9.0
Excellent
340 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Neighborhood
8.2 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
28 Jun 2026
robert
Fantastic staff, very welcoming, the room was very comfortable and clean, we really enjoyed the restaurant and bar area.
We will definitely be back
Partner
10/10
Exceptional
20 Jun 2026
Michael
Clean, great staff. Food was good. Great for a stop over on our travels.
Partner
8/10
Excellent
15 May 2026
James
Food was excellent. Breakfast was very good.
Hotel in general could benefit with a good clean.
Staff were very helpful and friendly.
Partner
10/10
Exceptional
26 Apr 2026
Leigh
Lovely place to stay , great friendly staff
Business Self
10/10
Exceptional
22 Apr 2026
Susan
Exceptional quality for the price point - I'd expect to pay a lot more for the quality of the accommodation and the outstanding service from the staff. They were attentive, helpful and very friendly and made me feel welcome.

Mack (I assume he was the duty manager) went above and beyond and couldn't have been more helpful. What a wonderful place to stay - would highly recommend it.
Self
8/10
Excellent
08 Apr 2026
Craig
Pros - quick check in, friendly welcome, lots of onsite parking, great room
Cons - room could do with a little tlc
Self
10/10
Exceptional
06 Apr 2026
Martin
Mac on the front desk, what an excellent man to be running your business. Really helpful.
Friends_and_family Family
10/10
Exceptional
14 Mar 2026
Gavin
The staff work very hard to make you feel welcome. Super friendly and accommodating hotel. The room was clean and a good size. I would return to the portland hotel and recommend to colleagues and friends.
Self
10/10
Exceptional
23 Feb 2026
PAULINE
The the staff were amazing. We couldn’t fault anything. On arrival we checked in at reception to be greeted with our room information and all information relevant to the hotel such as parking and food. We were shown to our room which was lovely very comfortable bed and the shower was amazing.
We popped over for dinner and had our son and grandson join us. Our grandson has a peanut allergy. They took this on board and catered for all of us. Dinner was a delight.
We stayed here last year when visiting our son in Northumberland, but stayed somewhere else after. On choosing a hotel for this visit, this one one hands down for the friendly, staff clean room and fabulous food. Thank you
Partner
8/10
Excellent
19 Feb 2026
Graeme
Nice clean room, all staff very friendly,
Self
10/10
Exceptional
18 Feb 2026
Jerry
My second stay at the Portland Hotel, Ashington and once again, they excelled. Staff could not be more friendly and welcoming (Jess and the guy behind the bar, sorry I forgot your name) looked after me very well. Room (I stayed in one of the rooms out back in the purpose built rooms) was lovely. Great to have a fridge in the room and a very comfy bed. Kept beautifully clean (Thanks housekeeping) and contained everything a traveller could want in a hotel room. Desk space, plenty of power sockets - I’m a very large bloke (six foot six inches tall) and struggled to get my legs under the desk but that’s MY problem, not the Portland Hotel. It certainly didn’t stop me working 👍

Food in the pub / restaurant was great. Good sized portions and well cooked. Speedy service too.

The Portland Hotel has now become my ‘go to’ hotel whenever I’m back in the North East. Book direct for special deals! (Ask for Kaliffa or Mack)
Self
10/10
Exceptional
12 Feb 2026
Jerry
Room was clean and well appointed. Food plentiful, lots of choice and well
Prepared. The staff were outstanding - looking forward to being back next week
Business
8/10
Excellent
12 Feb 2026
Simon
The evening meal was delicious. Mac was a brilliant host, very helpful.
The rooms were nice and clean, however my room was very warm at night even with no radiator and window open.
Breakfast was not the quality of the evening dinner. Felt more slap/dash.
Business Self
6/10
Pleasant
03 Feb 2026
Martin
The room was clean and tidy, a little small if staying for more than one night.
Business
10/10
Exceptional
12 Dec 2025
Keith
Staff 10/10. Rood good and no problems or issues
Leisure Family
10/10
Exceptional
11 Dec 2025
Derick
room clean and fresh. only worry is the bathroom, when sitting on toilet the sink is almost on your knees.
Staff in bar are very good, the breakfast is very good big portions keep you going all day, the waiter asks what would you like and it is brought freshly cooked and delivered to you.
Leisure Self
10/10
Exceptional
10 Dec 2025
David
Great staff, great room
Business
8/10
Excellent
11 Nov 2025
Fateh
Spotless rooms, very spacious and modern
Business
10/10
Exceptional
01 Nov 2025
Robert
Friendly staff, nice room, nice breakfast and good dinner options.
Leisure Family
8/10
Excellent
23 Oct 2025
ryan
All good but bit chaotic in restaurant/bar area
10/10
Exceptional
21 Oct 2025
Steven
Good parking, friendly staff, nice pub,rooms were very clean
Friends_and_family Family
10/10
Exceptional
20 Oct 2025
Callum
Lovely room, helpdul staff, great service. Will definitely be back
Partner
10/10
Exceptional
05 Oct 2025
Emma
The staff at the hotel were so friendly and attentive.
10/10
Exceptional
04 Oct 2025
Gary
Friendly staff, really nice food.
Business
8/10
Excellent
03 Oct 2025
Julia
Nice big room, quiet at night.
Food was fantastic.
Leisure Family
10/10
Exceptional
19 Sep 2025
MAXINE
Great accommodation, food lovely and staff could not do enough for us. Can not wait to go back
Leisure Partner
10/10
Exceptional
19 Sep 2025
atta

The receptionist was very friendly. Checked in was smooth. The rooms were clean and the bed was huge. Had a wonderful stay
Self
10/10
Exceptional
06 Sep 2025
Peter

Pity about the parking charge

Very friendly staff. Lovely room. Fairtrade hot drinks! Watch out for £10 / night secure parking charge and for busy restaurant at the pub. Can recommend Glenton's bakery next door for breakfast and lunch items. Overall excellent value
.
Partner
10/10
Exceptional
01 Sep 2025
Karen

1 night stay

Lovely welcome and quick check in. Room was very comfortable with everything we needed for our stay. We had dinner in the restaurant which had a good variety reasonably priced meals and drinks. We opted not to have breakfast in the hotel as we thought this was a little expensive at £15 -£20 per person. Overall an enjoyable stay.
Partner
6/10
Pleasant
28 Aug 2025
Carl
All good thanks
Business
10/10
Exceptional
19 Aug 2025
Kerry
Welcoming reception. The food is amazing. Family friendly pub and restaurant. Rooms ok. Toilet cistern... you must press both buttons together to flush otherwise the nouse of water all night long. Instructions would be helpful along with a notification to say milk in fridge. Staff go extea mike to look after you. Bed comfy. Pillows confy too.
Business_and_leisure Friends
10/10
Exceptional
17 Aug 2025
Brian

Friendly, clean, quiet and comfortable

Only stayed for one night but the staff were really friendly and the room was clean quiet and comfortable. Perfect for what I needed
10/10
Exceptional
14 Aug 2025
Anna

Just great

Great staff, especially Jess and Kacie. Great food and plenty of it - huge portions. Very clean and friendly.
Partner
8/10
Excellent
11 Aug 2025
Mr barrie

Mr Barrie

We had a good overnight stay with you and it met with our requirements
Mac made us feel very welcome and looked after us with any requests we had
Thank you
Partner
10/10
Exceptional
11 Aug 2025
Fiona
The staff were very welcoming - helped bring up luggage. Very knowledgable about the local area. We had dinner in the restaurant and it was delicious - very happy we picked this hotel for our 1 night stop. Would def. go back again.
10/10
Exceptional
10 Aug 2025
Daryl
Just all round Excellence what a perfect place to stay.
Friends_and_family Family
10/10
Exceptional
23 Jul 2025
George

Excellent stay!

Very friendly staff and terrific food options.
Business
10/10
Exceptional
18 Jul 2025
Marjory
Good and enjoyable
Leisure Partner
8/10
Excellent
16 Jul 2025
Peggy

£10 parking fee!!

Greeted by cheerful receptionist at check-in who showed us to our room. Nice spacious car park but would prefer that we didn’t have to pay £10 for the overnight parking fee.
Partner
8/10
Excellent
13 Jul 2025
Robert

Nice break

Nice 2 night break, room was lovely, staff were very friendly and helpful. Evening meals, good selection and reasonable prices. Helped that the weather was fantastic so we spent a bit of time in the very comfortable outdoor area😎
Partner
10/10
Exceptional
11 Jul 2025
Graham

Always a pleasure

Always great service. All the staff are top notch. Food is amazing. Friendliest place in the area by a mile.
Business
6/10
Pleasant
10 Jul 2025
Carl
All good
Business
8/10
Excellent
06 Jul 2025
Sarah

Clean, tidy and comfy

Second time in staying. Lovely quiet room. Comfy bed, plenty of room to move around the room. Bathroom was a little worn, but clean and certainly did not affect the visit. First time we have had food when staying there, and it did not disappoint. Huge portions and tasty. There was live entertainment on the evening we arrived and it was really easy listening whilst eating our food.
Friends_and_family Friends
10/10
Exceptional
02 Jul 2025
kevin
This hotel is outstanding, excellent switched on staff, great food and drinks quality, easy parking and fast wifi, great for a travelling salesman!
10/10
Exceptional
30 Jun 2025
Terri
A lovely place to stay. Mac and Tom were helpful and informative.
Leisure Partner
10/10
Exceptional
27 Jun 2025
Graham

My regular

Always a pleasure. Mac and Kalife always professional. All the staff from bar to kitchen are top notch.
Business
10/10
Exceptional
19 Jun 2025
Andrew
Absolute stunning hotel and reasonable priced, stunning out door area
Business
10/10
Exceptional
02 Jun 2025
Christopher
Can’t really fault it nothing too much trouble for all the staff
Partner
10/10
Exceptional
30 May 2025
Neil
Great food. Comfortable bedroom.
Self
10/10
Exceptional
19 May 2025
Verified traveler

Portland Hotel

Very nice hotel with large bar/eating areas. Friendly atmosphere and staff. Room was great. Not much around in walking distance, but we were just passing through, so that was fine.
Partner
10/10
Exceptional
11 May 2025
Paul
Hotel rooms at the back of a large traditional local stone public house. Very good standard of room. Easy to park car park of a good size. Bus stops directly outside the hotel. 15mins walk to town centre. Check-in though was too slow, using staff that were occupied at the bar. Staff very friendly when eventually the lady arrived. Check-out also suffered by using staff from the pub area, although early in the morning the wait was not long.
Leisure Self
8/10
Excellent
11 May 2025
David
I stayed at the Portland Hotel for just one night & in the Lodge.
The double room with en suite was immaculate & well presented.
The kingsize bed was ever so comfortable.
The amenities provided at the Portland Hotel for guest's are great.
However i simply did not like the fact i did not have an electric shower in the bathroom.
I wanted toilet roll & not what was provided by the Portland Hotel.
Furthermore i did not appreciate the noise at The Portland Hotel.
Finally i would not recommend The Portland Hotel & i would never choose to stay their again.
Leisure Self
10/10
Exceptional
11 May 2025
Jade

Amazing hotel

Such a lovely hotel, my room was massive and the bed was very comfortable! The staff were amazing too! Would definitely recommend and also look forward to staying here again next time I visit.
Friends_and_family Friends
6/10
Pleasant
11 May 2025
steven

Nice place

Been here quite a few time's really nice hotel/bar, staff are very friendly, Was in room 15 this time and was a little annoyed that there is just 1 plug socket in the whole room! and it was right over next to tv, And the fridge was plugged into 1 of them. but made do.
Partner
8/10
Excellent
04 May 2025
Annette
It was a lovely comfortable room, the only thing i will say is it didnt have enough plug sockets, other than that it was lovely
Partner
10/10
Exceptional
21 Apr 2025
Verified traveler
Amazing place to stay with good service by the staff.
Partner
10/10
Exceptional
16 Apr 2025
Linda
It's ideal accommodation with a ĝood choice of food on the pub menu. Got a lovely welcome and the room was clean.
Business Partner
8/10
Excellent
30 Mar 2025
Laurel

Overnight Stay

Great for a one night stay but be warned. You have to pay £10 to park your car overnight although I got mine for free due to my Hotels.com membership.

Room was very comfortable and had everything we needed. There was a Mini fridge, hairdryer, iron and ironing board and the towels were nice and fluffy (some things you don’t always get).


Only complaint was that the heated towel rail in the bathroom was rusty and I couldn’t work out how to turn it on.

Would definitely recommend
Friends_and_family Family
6/10
Pleasant
28 Mar 2025
Ian

Friendly staff

The staff were helpful.
Business
8/10
Excellent
23 Mar 2025
Ian
clean and comfortable room with plenty of space. We ate in the restaurant and the food was good, especially the chicken wings. The TV wasn't a smart TV.
10/10
Exceptional
16 Mar 2025
Verified traveler

Excellent hotel!

Fantastic, accommodating staff. Rooms were clean and comfortable. Lovely breakfast and good value for money. We wouldn’t hesitate to stop here again.
Partner
8/10
Excellent
03 Mar 2025
Lawrence
Excellent for a nights stay in that area.
Business Self
8/10
Excellent
07 Jan 2025
Daniel
Nice hotel for affordable price
Leisure Partner
8/10
Excellent
02 Jan 2025
JONATHAN

Great staff

Great staff and restaurant service really made our stay.
Friends_and_family Family
6/10
Pleasant
06 Dec 2024
Anthony

Needs improving.

OK place for short notice, not for longer trips. Staff friendly enough. The room I was in had a musty damp smell, although didn't feel or look damp. The pillows were terrible, very stained, so much so you could see it though the pillow cases. One of my pet hates is booking a super king bed then getting 2 beds pushed together, like here, very uncomfortable. Posatives are, free parking, good evening food options. Needs some upgrades here and there.
Business
8/10
Excellent
31 Oct 2024
James

Nice stay.

It was a nice stay and the room was comfortable, however, the bathroom smelled musty. Also, there’s nowhere to put wash bags in the bathroom so a shelf would be handy. Parking was included with my booking and there were plenty of spaces available.
Business
10/10
Exceptional
26 Oct 2024
Mike

Will stay again if in area

Great hotel bar/ restaurant staff really good.
Business
10/10
Exceptional
14 Oct 2024
Ben
All the staff were incredibly helpful and friendly. The room was great with lots of space and very comfortable. We would definitely return next time we stay in the area.
Leisure Family_with_children
8/10
Excellent
06 Oct 2024
Richard
Great hotel with marvellous staff. I was upgraded when i checked in and the room i was given was fantastic. It was a pity i was only in the hotel for one night and did not get the full advantage of my upgrade. I also had free parking, however overnight parking is normally charged by the hotel at £10.00 per night which i thought was quite expensive!
Business Self
10/10
Exceptional
21 Sep 2024
Paula
Lovely friendly staff, we were made to feel very welcome. Food was very good, lots of choice and generous portions. Loved the decor, quite quirky, lots to look at. Had a really good singer on the Friday night so good atmosphere. Bedroom was great, spacious and well
designed. Lovely sleep! Would recommend.
Business Partner
10/10
Exceptional
10 Sep 2024
Ben
Comfortable hotel used the night before the Great North run 2024. Had a good nights sleep and some nice food.
Would use again if in the area.
Self
2/10
Poor
09 Sep 2024
Steven
The staff were all nice so no complaints there. The room was ok but its clearly needing some investment and cleaning.

The bathroom had lots of mould and shower head was so bad we all refused to use it. I manage a facility with showers and there are requirements to prevent legionella that are clearly not being followed.

There was also an emergency light with a green led so bright it kept the room illuminated the whole night. Never seen this anywhere else but it kept us up and prevented our 1 year old sleeping.
Leisure Family
4/10
Poor
01 Sep 2024
Sarah
The details said parking available. But it cost £10.00 which was not on the details at the beginning. if it is NOT FREE parking it should say PAID PARKING. Then the customer would scroll down to find out how much.
Leisure Partner
6/10
Pleasant
30 Aug 2024
Eileen
Nothing around the pub/hotel that you can walk to, it’s basically in the middle of a residential area. The rooms are in a block in the car park at the back of the pub so it can be somewhat noisy. Bathrooms are old and in need of refurbishment and there were some stains on the walls and carpets. On the plus side, the beds are huge and comfy and the pub staff were friendly and welcoming. It’s cheap and cheerful!
Leisure Family
10/10
Exceptional
19 Aug 2024
Lesley
Lovely welcome and shown to our room. Staff very friendly with a couple of characters in the li e up. Would definitely stay there again.
Partner
10/10
Exceptional
08 Aug 2024
Linda
Love staying here as it’s so handy for visiting the In-laws
Leisure Partner
6/10
Pleasant
29 Jun 2024
Robert
We lived in Ashington for 50 years before moving away and have used the Portland hotel when returning to visit family and friends. In those 50 years we have never had to pay for parking anywhere in Ashington and the whole town is still free parking. The Portland has now decided to fleece customers by charging £10 for overnight parking In the hotel car park while there is ample free parking all over town. The bar closes at 10pm or earlier if it is quiet even for residents and their guests so making arrangements for meeting with friends is difficult.
Leisure Partner
8/10
Excellent
23 Jun 2024
Keith

Good value for bed & breakfast

Reception was good if a little slow to get us signed in. We were at a family wedding which we knew would mean getting back late so looking for bed & breakfast only.
Hotel matched our needs. Only issue was the bathroom smelt of cat wee. Since we didn't get back till late no one on reception to sort it out. Pity as I would have given the hotel a higher score.
Partner
10/10
Exceptional
13 Jun 2024
Richard

Lovely first time stay.

Great reception when we arrived, shown to our room, explained about parking and if we wanted meals/drinks in the restaurant, what times and cost was. Room was lovely and large, clean and tidy, modern. Bed comfy, lovely tea/coffee/hot chocolate facilities. Bathroom was nice and clean. Towels were soft. It was quiet of a night time, room was warm and dark so perfect to help sleep.
Friends_and_family Friends
10/10
Exceptional
07 Jun 2024
Andy

Enjoyed it

Great place Amazing food good friendly staff
Definitely worth a stay
Business
10/10
Exceptional
21 May 2024
Daniel
No complaints, staff are very hard working. Room very comfy.
Business Self
8/10
Excellent
15 May 2024
Tom

Hotel trying to be something its not

Room was nice.
We were annoyed that we had to pay £10 per night parking and the hotel wanted £15.00 per head for breakfast.
We ate elsewhere.
Manager was blaming Expedia however Portland web site does not explain the ectra payments either.
GM kept calling me Mr Tom instead of Mr Slater or Tom.
Saw a drug exchange in car park.
Will not be staying again.
Partner
10/10
Exceptional
11 May 2024
Verified traveler

Would definitely come back. Fab staff

This was a lovely place to stay for business. The staff were fantastic and friendly. The food and drink were great.

The only things that could be improved would be getting rid of the dirt and mould on the shower screen and bath edge and changing the shower/bath mixer for a better quality one to control the shower temperature without fluctuation.

As the venue attracts a lot of working travellers why not offer an earlier breakfast at 0700 or even 0630. More people might take it up then.
Business
8/10
Excellent
06 May 2024
Gordon

Nice an d friendly

Rooms were of a high standard and the service was very good. No lift and emergency lighting in our room was a bit bright and above the bed but overall happy to recommend
Partner
8/10
Excellent
22 Apr 2024
Derek

Excellent value for money

Really enjoyed our stay based in a recently built (or upgraded?) annex. Very friendly staff who were helpful and supportive. We ate one night in the hotel and enjoyed a wide ranging choice of menu. Food was served quickly (although we did have to chase the waiter for the dessert menu).

Excellent location for touring the area. 10 minutes drive to Morpeth and the A1 (or national rail) and 5 minutes from the coast at Newbiggin. There is a country park on the outskirts of Ashington.

This was definitely an excellent value for money trip and we would be keen to return.

Newcastle is only 20 minutes away.
Partner
10/10
Exceptional
22 Apr 2024
Graham

Always good, always consistent.

No complaints. The staff are always friendly and efficient. Rooms are big enough. Beds comfy.
Business
10/10
Exceptional
21 Apr 2024
sheila
Ideal location to visit the mining museum.
Evening meals and breakfast all excellent.
Fabulous staff.
Leisure Partner
8/10
Excellent
18 Mar 2024
Gordon

Comfortable room.

Room was large and very comfortable.
Parking should be included.
Partner
8/10
Excellent
16 Mar 2024
Melanie
Great pub with very nice annexe of lovely rooms.

A local power cut meant I didn’t get to try the shower or in-room hot drinks and they couldn’t serve cooked breakfast but this was totally outside their control - the emergency lighting worked!
8/10
Excellent
05 Feb 2024
Neil

Excellent value

Nice friendly staff and the room in the lodges area was clean and tidy. Nice and warm on a cold windy night with a large bed.
Food choice was extensive and tasty (what we had) and drinks good.
For the money excellent value
Partner
10/10
Exceptional
22 Jan 2024
JONATHAN

All good

Great service food (Sunday Carvery) and affordable clean modern room. My second stay here .
Friends_and_family Family
10/10
Exceptional
01 Jan 2024
Barbara
We loved the property, willl be going back. Staff were amazing, food was amazing. Perfect
Leisure
10/10
Exceptional
13 Dec 2023
Merlin Diesel
Will definitely stay again
Business
10/10
Exceptional
16 Nov 2023
James

Very comfortable stay!

Very comfortable stay, room great, evening meal was good value, tasty and plentyful. Breakfast was good but would be excellent with a better quality sausage! from a business perspective, decent desk and chair in room and quick reliable Wifi.
Business
6/10
Pleasant
08 Nov 2023
Verified traveler

Should have been a great stay, but wasn’t quite.

Got a good price for the room but this was cancelled out by the £10 charge for overnight parking and £15 charge for breakfast.

The towel rail in room 3 is without doubt the dirtiest thing I’ve seen in a hotel room in years. Ewww….
Business
10/10
Exceptional
05 Nov 2023
Vivien
Hotel and room were excellent, lovely staff would stay there again
Leisure Partner
8/10
Excellent
20 Oct 2023
ALAN
It was not convenient to dry your hair where the wall outlet was and also the mirror was not in the convenient place. There was also not enough shelf space in the bathroom
for all our toiletries. Having said this, it was improved from the last time we stayed at the Hotel.
Leisure Family
10/10
Exceptional
20 Oct 2023
Steven

Nice hotel with modern clean room

Graet hotel. Pleasant staff, very helpful. Room was modern and recently decorated. Spacious and comfortable although the TV was in a weird place at right angles to the bed? If the bed was turned onto the side wall it wouldn't be quite so awkward to watch but this is just a minor observation. Good choice of food in the bar downstairs. Breakfast was freshly cooked and not buffet style.
Business
6/10
Pleasant
13 Oct 2023
melissa
We just stopped here for the night on the way to Scotland. Clean and staff were super helpful.
10/10
Exceptional
12 Oct 2023
Simon
Really nice pub and hotel.
Business

Location & surroundings

The Portland Hotel
150 Station Road, Ashington (northumberland), United Kingdom

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The Portland Hotel

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