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Platino Hotel & Casino

Santiago de los Caballeros · Dominican Republic

Av. Estrella Sadhala, frente a PUCMMView location

8.6/10Excellent1,001 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.0/108.0
Condition8.2/108.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Platino Hotel & Casino

This city hotel is located in the center of Santiago, near the business district, universities, theaters, shopping centers, cultural and historical sites, and natural attractions such as the beach and mountains. Numerous restaurants, bars, pubs, and clubs are nearby.

The local bus stop is a 5-minute walk from the hotel, and El Cibao International Airport is just 5 minutes away. This charming Santiago hotel features classic architecture designed to accommodate various guests, from business travelers and tourists to those seeking an extended stay.

The 91-room establishment offers a harmonious blend of elegance and style, combining modernism, comfort, and warmth for an unforgettable experience. Facilities include a safe, currency exchange, a café, a hairdressing salon, a bar, a restaurant, conference facilities for up to 50 people, internet access, room and laundry services, and parking.

A luxury executive floor provides state-of-the-art technology and enhanced security for business guests. Comfortable en suite rooms are equipped with a direct-dial telephone, satellite TV on a plasma screen, internet access, a minibar, and a kitchenette with tea and coffee making facilities.

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Additional amenities include a pantry, an iron and ironing board, individually controlled air conditioning, and an in-room safe. The hotel is ideal for any celebration, from weddings and birthdays to social gatherings and concerts. There's also a gym within the hotel complex.

The restaurant, bar, and lounge offer American, continental, and local cuisine, open from 7 am to 11 pm. This beautiful hotel is situated at the entrance to Santiago, a short 5-minute drive from the airport and conveniently located in front of the Pontificia Madre y Maestra University.

A stay at Platino Hotel & Casino places you in the heart of Santiago de los Caballeros, within a 5-minute drive of Gran Teatro Del Cibao and Ágora Santiago Center.

This casino hotel is 1.2 mi (2 km) from Monument to the Heroes of the Restoration and 2.5 mi (4.1 km) from Centro Leon. Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators and LED televisions.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and minibars, as well as phones with free local calls.

Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Gran Teatro Del Cibao 1.5 km / 0.9 mi
Monument to the Heroes of the Restoration 1.6 km / 1 mi
Ágora Santiago Center 1.6 km / 1 mi
Bella Terra Mall 1.7 km / 1.1 mi
Cinemacentro Cibao 2.2 km / 1.3 mi
Historic San Luis Fort Museum 2.4 km / 1.5 mi
Catedral de Santiago 2.7 km / 1.7 mi
Palacio Consistorial 2.9 km / 1.8 mi
Casa del Arte 2.9 km / 1.8 mi
Galería la 37 por las Tablas 3 km / 1.8 mi
Casino Gran Almirante 3.1 km / 1.9 mi
Hermanos Patino Bridge 3.1 km / 2 mi
Centro Leon 3.5 km / 2.1 mi
Las Aromas Golf Club 4.5 km / 2.8 mi
Estadio Cibao 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 91
  • Single rooms: 28
  • Double rooms: 24
  • Junior suites: 16
  • Suites: 3
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Airport
Show 50 more facilities & services
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international callsExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Newspaper stand
  • Shop
  • Garden
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Smoking area
  • Air conditioning in Restaurant
  • Conference room: 2
  • Meeting room
  • Photocopier
  • Audio-visual equipment rentalExtra charge
  • Casino
  • Nightclub
  • Spa treatmentsExtra charge
  • Hairdressing salonExtra charge
  • Breakfast a la carteExtra charge
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Picnic
  • Early Check-inExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXE TWO QUEEN BEDSJUNIOR SUITE • DELUXE TWO QUEEN BEDSJSU.2Q-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    JUNIOR SUITE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE SUPERIORDOUBLE • EXECUTIVE SUPERIOR • 1 Bedroom • 24 m²DBL.EJ-SU
    DOUBLE EXECUTIVE SUPERIORPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    Show all 17 amenities
    • Toiletries
    • Desk
    • Smoke detector
    • Housekeeping
    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    DOUBLE EXECUTIVE SUPERIOR

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-SU

    Room amenities

    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Smoke detector
    • Housekeeping
    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXE • 1 Bedroom • 32 m²JSU.DX-1
    JUNIOR SUITE DELUXEPhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Housekeeping
    • Smoke detector
    • Fan
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Safe
    Show all 16 amenities
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    JUNIOR SUITE DELUXE

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX-1

    Room amenities

    • Housekeeping
    • Smoke detector
    • Fan
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE EXECUTIVERoom • DELUXE EXECUTIVEROO.DX-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    Room DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO QUEEN BEDSJUNIOR SUITE • TWO QUEEN BEDSJSU.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    JUNIOR SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXEJSU.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    JUNIOR SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE SUPERIORRoom • EXECUTIVE SUPERIORROO.EJ-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    Room EXECUTIVE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE SUPERIORDouble or Twin • EXECUTIVE SUPERIORDBT.EJ-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    Double or Twin EXECUTIVE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE EXECUTIVEDOUBLE • DELUXE EXECUTIVE • 1 Bedroom • 24 m²DBL.DX-EJ
    DOUBLE DELUXE EXECUTIVEPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Housekeeping
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Disability-friendly bathroom
    • Wi-fi
    • Desk
    Show all 18 amenities
    • Wake-up service
    • Cot on demand
    • Toiletries
    • Mini fridge
    • Smoke detector
    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    DOUBLE DELUXE EXECUTIVE

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-EJ

    Room amenities

    • Housekeeping
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Disability-friendly bathroom
    • Wi-fi
    • Desk
    • Wake-up service
    • Cot on demand
    • Toiletries
    • Mini fridge
    • Smoke detector
    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SUPERIORJUNIOR SUITE • SUPERIOR • 1 Bedroom • 30 m²JSU.SU-2
    JUNIOR SUITE SUPERIORPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Housekeeping
    • Shower
    • Direct dial telephone
    • Bathroom
    • TV
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    Show all 17 amenities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    JUNIOR SUITE SUPERIOR

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.SU-2

    Room amenities

    • Housekeeping
    • Shower
    • Direct dial telephone
    • Bathroom
    • TV
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Platino Hotel & Casino

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Platino Hotel & Casino

8.6
Excellent
1,001 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.0 /10
Condition
8.2 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Dinorah
Great customer service and helpful staff.
10/10
Exceptional
23 Jul 2026
Anthony James
My only was the hotel is near alot of traffic other than that great price for something easy
8/10
Excellent
30 Jun 2026
OTIS
The staff was exceptional. One problem occurred they turned the water off with putting up and signs. When I called the front desk they said it would be off for 3 minutes. One hour later I was able to take a shower.
Partner
6/10
Pleasant
28 Jun 2026
Ana
I was very disappointed with my stay at this hotel. The staff were extremely rude and unprofessional, making me feel unwelcome from the moment I arrived. Instead of being helpful, they seemed annoyed whenever I asked a question.

The condition of the hotel was also far below expectations. The property was poorly maintained, and the rooms did not feel clean or comfortable. Overall, the experience was unpleasant, and I don’t believe the hotel provides good value for the price.

I would not recommend staying here, and I hope management takes steps to improve both the customer service and the condition of the hotel.
Family
8/10
Excellent
23 Jun 2026
Hector
AC was good. The room was clean. The staff was very helpful. Great dominican breakfast
Family
6/10
Pleasant
23 Jun 2026
Edgar
Only complaint was no hot water but the free breakfast was excellent
8/10
Excellent
14 Jun 2026
Sonia M
This hotel was comfortable, clean and quiet. Very nice surroundings. It is an older hotel with outdated furnishings, but clean and tranquil and was a very reasonable price. It also has the restaurant and a casino next door which we enjoyed. I would stay here again.
Partner
8/10
Excellent
10 Jun 2026
ROODVENS
So far, so good .
8/10
Excellent
06 Jun 2026
ROODVENS
Thanks
8/10
Excellent
04 Jun 2026
Gabriel
Todo muy bien
Family
10/10
Exceptional
31 May 2026
DIANA
1) BREAKFAST: IS REALLY BAD ; ITS COLD N BAD TEXTURE

2) CLEAN ROOM: TWO SMALL ROACHES , one in kitchen counter and one in bathroom.
ROOM DIDNT SMELL FRESH UPON ENTERING AND SHEETS SMELLED ONLY LIKE STRONG PURE BLEACH THAT CAUSED MY ACTIVATED MY ASTHMA N BECAUSE IT WAS SO OVERPOWERING I WAS UNABLE TO SLEEP SO COMFORTABLY. ( why complain if all going to smell like that)

3) STAFF: GREAT STAFF AND GREAT RECEPTION HOST ,Because of there great hospitality I will more than likely return.
Family
4/10
Poor
28 May 2026
Joel
Food was terrible
Self
10/10
Exceptional
24 May 2026
Diomel
Está cerca del centro tiene un personal atento y empatico
Partner
8/10
Excellent
24 May 2026
Rose
Breakfast was good and the room is clean. I really appreciated the snacks inside the room because I didn't need to go outside to buy stuff.
Family
10/10
Exceptional
23 May 2026
Richard
Clean, cozy and perfectly located.
Self
8/10
Excellent
22 May 2026
Candido
Estuvo bien
Self
10/10
Exceptional
20 May 2026
Jose
Mejorar el menu mad variado
10/10
Exceptional
15 May 2026
Emmanuel
Good
10/10
Exceptional
13 May 2026
Carmen
Excellent super clean staff super nice comfortable
10/10
Exceptional
05 May 2026
Olivia
Parking was great easy access
Partner
8/10
Excellent
02 May 2026
Geannina
Servicio excelente comida fresca y buen servicio del personal.
Parqueo accesible
8/10
Excellent
26 Apr 2026
Russell
Lovely, modest hotel in a safe part of the city. It’s a good place to sleep, but it’s not a resort by any stretching imagination. For a short day, it’s the perfect place.
Friends
6/10
Pleasant
26 Apr 2026
Jonas
.
Self
8/10
Excellent
23 Apr 2026
Alexander
Casino sucked,locals run the casino floor,no order
Family
10/10
Exceptional
21 Apr 2026
Yves
Ok
8/10
Excellent
20 Apr 2026
luis francisco
Un hotel sencillo con staff amigable, bueno para un fin de semana, cerca a centros comerciales y vias principales, buena ubicacion
Self
10/10
Exceptional
10 Apr 2026
Douglas
Nice
Friends_and_family Friends
8/10
Excellent
08 Apr 2026
Rosa
No pool
Partner
10/10
Exceptional
06 Apr 2026
Radhames
Great.
This hotel looks like a vintage!; but wonderful
Family
6/10
Pleasant
04 Apr 2026
JAIME
For a quick sleep due to very early flight- was perfect and only draw back was only 2 towel for us 2 couples to use!!
Friends_and_family Family
10/10
Exceptional
01 Apr 2026
Elvin
Excelente lugar. Un trato unico de parte del personal. Cerca de todo.
Partner
10/10
Exceptional
31 Mar 2026
David
Really nice place and very centric
Self
8/10
Excellent
28 Mar 2026
Elvira
Buen lugar para estar
Partner
8/10
Excellent
25 Mar 2026
Jean
Nice location good breakfast
10/10
Exceptional
22 Mar 2026
Bruce
Excellent
The Platino is our Choice for accommodations in Santiago. It's situated within walking distance to Pricesmart and a quick drive to the Agora Mall and a variety of restaurant. Very convenient. The staff are exceptionally welcoming and friendly. The rooms are very clean and comfortable. All for an incredibly low price.
Family
10/10
Exceptional
22 Mar 2026
Ron
The Platino is our Choice for accommodations in Santiago. It's situated within walking distance to Pricesmart and a quick drive to the Agora Mall and a variety of restaurant. Very convenient. The staff are exceptionally welcoming and friendly. The rooms are very clean and comfortable. All for an incredibly low price.
Family
10/10
Exceptional
22 Mar 2026
Beverley
The Platino is our Choice for accommodations in Santiago. It's situated within walking distance to Pricesmart and a quick drive to the Agora Mall and a variety of restaurant. Very convenient. The staff are exceptionally welcoming and friendly. The rooms are very clean and comfortable. All for an incredibly low price.
Family
6/10
Pleasant
18 Mar 2026
kenneth
First of all,my checking began horrible. I entered the check in area and the lady at the desk was finishing checking in another guest. I stood there waiting for 10 minutes. Two white men came in and the attendant skipped me completely asked them if they were checking in. I asked her as big as i am she didn't see me.No apologies for anything .She started checking me in and,to know her prejudice, she quickly turned me over to her coworker who just entered .The coworker's name was Lisbeth.Lisbeth was kind,polite and helpful but that first one,nope. This was between 6 and 7 pm on March 17th. The owner of this hotel can review the cameras. You will loose customers with employees who treat people in that demeaning way but ,because of Lisbeth' professional service, I might return
10/10
Exceptional
16 Mar 2026
Guido
Good
Family
10/10
Exceptional
16 Mar 2026
Patricia
Staff was cery helpful and courteous!
Self
10/10
Exceptional
11 Mar 2026
Alexandra
Very welcoming, staff was awesome!
Friends_and_family Family
10/10
Exceptional
11 Mar 2026
LORRAINE
The property is older but it was clean and it had clean linens, air conditioner, fan , internet and refrigerator with snacks at a cost..

The plus for me was that it had a shuttle from airport because we arrived on late flight. He had help with all our luggage, the stuff was friendly and even held our extra luggage for the day.

The hotel also included breakfast and check out was at 1:00 pm.


I certainly would use it again.
6/10
Pleasant
09 Mar 2026
Yeritza
Walls are thin. Bathroom is small. No hot water in the sink. No coffee or tea maker. When it rains floors are really slippery. No elevator. Entrance can be a little confusing. Staff is really nice. WiFi is good. Fridge works. Air conditioning works great. Amenities weren’t great. No tissues for nose.
10/10
Exceptional
08 Mar 2026
Michael
Everything was great, especially for the price. Staff and owners were wonderful and attentive. The food was out of this world. 5-star food every time.
Self
10/10
Exceptional
02 Mar 2026
Tracy
Everyone one was so nice I will stay there again in the future
6/10
Pleasant
02 Mar 2026
Felix
Good hotel
Partner
6/10
Pleasant
28 Feb 2026
Juan
Ok
10/10
Exceptional
22 Feb 2026
Ana
The room were great
6/10
Pleasant
18 Feb 2026
Elaine
Decent. Checked out 1 day early but did not get refunded.
10/10
Exceptional
16 Feb 2026
SOLANGEL
Excelente servicio, muy limpio todo! Regresamos….
6/10
Pleasant
13 Feb 2026
Rusty
The place is a bit run down, nothing like the photos.. The restaurant really isn’t a restaurant, we had breakfast once and opted to go to a nearby restaurant for our next breakfast. Only room for one person to sit in the room.
Leisure Family
6/10
Pleasant
13 Feb 2026
Christopher
staff was great…location is excellent….view from the rooms is not good…other wise it was very economical
Leisure Friends
8/10
Excellent
11 Feb 2026
ROODVENS
So far
Business_and_leisure Self
10/10
Exceptional
07 Feb 2026
Michel
Room was clean and as described. Staff is very friendly and would stay there again.
Friends_and_family Family
8/10
Excellent
02 Feb 2026
Maria Almudena
Hotel tranquilo, bien ubicado y personal muy amable tanto en recepcion como en el comedor
Friends_and_family Friends
10/10
Exceptional
30 Jan 2026
Reynaldo
Room was good. Spotless.
Leisure Self
2/10
Poor
29 Jan 2026
Valot
Beds are terrible, lots of noise out side until 2,3 o'clock the room is really old no USB charger no table for using your laptop.
Business Self
10/10
Exceptional
28 Jan 2026
WILSON
Para el precio, genial , el staff 10 de 10, .
Leisure Partner
10/10
Exceptional
28 Jan 2026
Karina
Everything was perfect, the staff was great and everything was great! Would stay there again!
Leisure Family
10/10
Exceptional
26 Jan 2026
Pedro
Evwr
10/10
Exceptional
26 Jan 2026
Pedro
Wonderful personnel everyone was very helpful. But heres the issue that i did not like. Theres too many pigeons roosting around the building and they wake you up early in the morning. So if youre trying to catch some good late morning sleep good luck!
Business Self
6/10
Pleasant
24 Jan 2026
Juan
No cambio de ropa de cama en mi estadia
El desayuno muy pobre
10/10
Exceptional
23 Jan 2026
Jose
Excelente
4/10
Poor
21 Jan 2026
Naim
A nightclub next door is unacceptable. Loud music till 5 am every day
Leisure Self
10/10
Exceptional
20 Jan 2026
Luis Emilio
The hotel is very clean, good breakfast.
Leisure Self
8/10
Excellent
19 Jan 2026
Cesar
Accommodate great service problems was solved asap thanks for hospitality
Leisure Family
10/10
Exceptional
19 Jan 2026
Barthelemy
I really do like it
6/10
Pleasant
16 Jan 2026
Romery
Más o menos.
10/10
Exceptional
15 Jan 2026
Gamalielle
Breakfast was delicious and also the staff are awesome!
Friends_and_family Family
8/10
Excellent
14 Jan 2026
Lucy
Rooms are outdated
10/10
Exceptional
11 Jan 2026
Gissaint
Clean room and the staff
8/10
Excellent
10 Jan 2026
Michael Myrto
Pretty good, so far!
10/10
Exceptional
05 Jan 2026
Stephanie D
The room was clean and the customer service was great.
10/10
Exceptional
02 Jan 2026
Gabriel
The room was spotless, there was great courtesy, excellent service that went above and beyond.
Leisure Family
6/10
Pleasant
02 Jan 2026
Gilberto
The breakfast very poor and wi-fi too, the parking ok and air conditioning good.
Leisure Partner
2/10
Poor
30 Dec 2025
Julio
No agua al momento y desayuno como para una palomita
4/10
Poor
29 Dec 2025
Laura
The staff was fine, and room was ok, but to much noise at night, had a disco too close, and had some problems with water in the bathroom. I couldnt sleep.
Leisure Partner
10/10
Exceptional
29 Dec 2025
Jose
Muy bonito
Partner
10/10
Exceptional
28 Dec 2025
Alexis
Muy bueno!!! Ubicación!!! Rico desayuno y buenas atenciones y muy limpio!!!
Leisure Partner
10/10
Exceptional
21 Dec 2025
VITA
Yes
Business_and_leisure Family
8/10
Excellent
16 Dec 2025
Darrell
This place was very nice. A perfect spot, but the staff is really nosey.
Business_and_leisure Self
8/10
Excellent
07 Dec 2025
Rolando
Breakfast is included but its just basic, not great. Staff is very nice and polite
Business Self
6/10
Pleasant
02 Dec 2025
Yulissa Colon de Los
The room was clean. But really small. At the room 307 At night time you can hear all the noise from outside. The music from the casino. I don't know the other room. The staff were friendly, the breakfast was good, the casino was perfect very clean not cigarette smell at the casino.
Business_and_leisure Partner
10/10
Exceptional
27 Nov 2025
Gabriela E
Kind staff, great breakfast, and clean space; it is ideal for a night stay.
Leisure
10/10
Exceptional
20 Nov 2025
Verlandine
The property was super clean, the staff was super friendly
6/10
Pleasant
17 Nov 2025
Marisol
Allow early check in if room is available. We arrived early but were not allowed to check in until exactly 3pm. They could be a little more lenient. Weary traveler just wanted to get to the room and rest.
Leisure Family_with_children
2/10
Poor
16 Nov 2025
George L
Room was dirty, staff rude, unfriendly and unhelpful.
8/10
Excellent
14 Nov 2025
Orlando
Good stay!!
Self
10/10
Exceptional
14 Nov 2025
Javier
The staff is very helpful, from the parking, the front desk, the restaurant. The room is small but clean, enough for me and my wife. The bed and pillows were find and an extra blanket was available there at the room, there is also a safe in the room for valuables.
Leisure Partner
2/10
Poor
09 Nov 2025
José Ángel
Desayuno limitado muy sencillo
Business
10/10
Exceptional
06 Nov 2025
Samuch
Good
10/10
Exceptional
02 Nov 2025
Wilson
Yes, everything was great
Family
6/10
Pleasant
02 Nov 2025
HERNANDO
The security box was not working and noise near the room.
Business Self
6/10
Pleasant
02 Nov 2025
Gregory
Very nice staff and clean rooms. Okay for the price. Sink in the suite we stayed in did not work and there were no plates or microwave, so upgrading to the suite was a waste of money. Very convenient location.
Partner
6/10
Pleasant
01 Nov 2025
Nelly
The staff is excellent but room is too small.
Easy to find taxi and breakfast.
Family
10/10
Exceptional
01 Nov 2025
Jonathan
Amazing stay, amazing food and is central to everything!
Partner
10/10
Exceptional
31 Oct 2025
ruthman
Overall experience was great the staff was very professional and helpful
Business_and_leisure Family
6/10
Pleasant
21 Oct 2025
Alejandro
Bed was noisy. Probably too old. Air condicioner no good.
10/10
Exceptional
20 Oct 2025
Escolatica
Breakfast is very good, great options to choose from. Staff are excellent, amazing service.
Leisure Self
10/10
Exceptional
15 Oct 2025
Prytmxie
The property was very clean, it was in a safe place and the staff was very professional and nice.
Leisure Partner

Location & surroundings

Platino Hotel & Casino
Av. Estrella Sadhala, frente a PUCMM, Santiago De Los Caballeros, Dominican Republic

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Platino Hotel & Casino

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