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Ac Hotel Santiago De Los Caballeros

Santiago de los Caballeros · Dominican Republic

Calle Del Sol 32 34View location

9.6/10Excellent597 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.8/109.8
Condition9.8/109.8
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ac Hotel Santiago De Los Caballeros

Located in the heart of Santiago de los Caballeros, the AC Hotel Santiago de los Caballeros offers convenient access to the city's main attractions. Enjoy a refreshing dip in the outdoor pool, unwind with a drink at the bar/lounge, or dine at one of the two onsite restaurants.

The hotel provides complimentary Wi-Fi, a 24-hour front desk, and free self-parking. Each of the 140 air-conditioned rooms features a flat-screen TV with cable programming, a private bathroom with shower, a desk, and tea/coffee making facilities.

You'll be just a short drive from the Monument to the Heroes of the Restoration and Bella Terra Mall, while the Historic San Luis Fort Museum and Catedral de Santiago are also easily accessible. Cibao International Airport (STI) is the nearest airport.

Read more about this hotelShow less

AC Hotel Santiago de los Caballeros is in the heart of Santiago de los Caballeros, within a 10-minute walk of Gran Teatro Del Cibao and Monument to the Heroes of the Restoration.

This hotel is 1 mi (1.6 km) from Bella Terra Mall and 1.1 mi (1.8 km) from Ágora Santiago Center. Make yourself at home in one of the 140 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms with showers are provided. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 8 Pet max weight (per pet) in lb is 18 Only dogs are allowed Maximum number of pets per room 1

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 75 per pet (varies based on length of stay)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Gran Teatro Del Cibao 0.4 km / 0.2 mi
Monument to the Heroes of the Restoration 0.4 km / 0.3 mi
Historic San Luis Fort Museum 1.4 km / 0.9 mi
Ágora Santiago Center 1.6 km / 1 mi
Bella Terra Mall 1.7 km / 1.1 mi
Casa del Arte 1.7 km / 1.1 mi
Catedral de Santiago 1.7 km / 1.1 mi
Galería la 37 por las Tablas 1.7 km / 1.1 mi
Palacio Consistorial 1.9 km / 1.2 mi
Cinemacentro Cibao 2 km / 1.2 mi
Hermanos Patino Bridge 2.1 km / 1.3 mi
Casino Gran Almirante 2.6 km / 1.6 mi
Centro Leon 3.4 km / 2.1 mi
Estadio Cibao 3.5 km / 2.2 mi
Las Aromas Golf Club 3.5 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 140
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Lift access
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEW • 1 BedroomDBL.CV-DX
    DOUBLE DELUXE CITY VIEWPhoto unavailable12 photos

    Ac Hotel Santiago De Los Caballeros

    DOUBLE DELUXE CITY VIEW

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Room amenities

    • Bathroom
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Desk
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 BedroomDBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable6 photos

    Ac Hotel Santiago De Los Caballeros

    DOUBLE DELUXE KING BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Internet access
    • Ironing set
    • Individually adjustable air conditioning
    • TV
    • Desk
    • Cable TV
    • Direct dial telephone
    • Shower
    • Housekeeping
    • Soundproof room
    • Bathroom
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BED • 1 BedroomSUI.CV-KG
    SUITE CITY VIEW KING BEDPhoto unavailable5 photos

    Ac Hotel Santiago De Los Caballeros

    SUITE CITY VIEW KING BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Room amenities

    • Desk
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV

    Photos are not available for this room type.

    Ac Hotel Santiago De Los Caballeros

    QUADRUPLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ac Hotel Santiago De Los Caballeros

9.6
Excellent
597 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.8 /10
Condition
9.8 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Roberto Carlo
Well maintained, spacious rooms, great location, excellent rooftop bar
10/10
Exceptional
28 Jul 2026
Brendalis
Clean modern rooms, friendly staff, and Great Location.
10/10
Exceptional
26 Jul 2026
Yudelka
We loved the place !! Excellent service
10/10
Exceptional
26 Jul 2026
Fátima
En el
Bar la experiencia fue muy desatenta , con muy pocas ganas servir …
10/10
Exceptional
26 Jul 2026
Mario Enrique
First time stay and it was a great stay.
10/10
Exceptional
22 Jul 2026
Luis
Very lovely and secure hotel. I enjoyed my time here and it will be my go to when traveling to Santiago
10/10
Exceptional
22 Jul 2026
Desire
Had an excellent time at AC Hotel! There’s a rooftop and restaurant. The pool is a great touch. The views are spectacular! a great place to stay if you’re visiting Santiago!
10/10
Exceptional
13 Jul 2026
Lyzandra
Love it
Family_with_children
10/10
Exceptional
12 Jul 2026
MILTHON N
The location is great and the hotel is gorgeous! The amenities are beyond expectations! This was our second stay at this hotel and we loved it! Thank you to Carlin -reservation manager-, Crystal hostess at Maximum restaurant and Luis at the bar!
Partner
10/10
Exceptional
12 Jul 2026
Minerva
Great place
6/10
Pleasant
11 Jul 2026
Cristopher
The room was very clean , very cute only bad thing i got to say us that the phone wasn’t working and it just had one Chanel and youtube didn't want to work
Self
10/10
Exceptional
09 Jul 2026
Brittany
Everything was amazing and so easy! We only got to stay one night but we want to go back as soon as possible! From Parking to check in to the room and restaurants was never disappointed! Again can’t wait to come back
Partner
10/10
Exceptional
07 Jul 2026
Yaina
Great place to stay
Partner
10/10
Exceptional
02 Jul 2026
Ronald
The hotel was amazing. Clean rooms, Staff was very helpful and the rooftop was amazing!
Family_with_children
10/10
Exceptional
30 Jun 2026
Rafael
Love it!
10/10
Exceptional
26 Jun 2026
Yaritza
Cigar lounge was a hit ! Hotel workers were helpful and very nice. Breakfast was good , rooms were clean , no complaints. Rooftop pool was beautiful.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Arlety
We had such a great stay.
Partner
10/10
Exceptional
21 Jun 2026
Benigno Joel
Todo muy bien!
Family_with_children
8/10
Excellent
20 Jun 2026
Natalie
Location, location, location….
Partner
8/10
Excellent
17 Jun 2026
Ramon
Awesome, place great Employees and even better bartenders
Partner
10/10
Exceptional
17 Jun 2026
harold
Rooms very clean, love the location, staff very good service.
Family
10/10
Exceptional
16 Jun 2026
Josmir
Great place
Family_with_children
10/10
Exceptional
13 Jun 2026
Lorenzo
Excellent
10/10
Exceptional
11 Jun 2026
Yasmin
Beautiful property, staff and amenities are amazing!!!!
10/10
Exceptional
07 Jun 2026
IDEAS
Excelente servicio y alojamiento
Partner
10/10
Exceptional
06 Jun 2026
Ramon
I like it's a good hotel.
Partner
4/10
Poor
04 Jun 2026
Andy
I was expecting more for what I paid to stay at this hotel.

Shower had a leak, mold, and a roach came out the drain on my last day. Was not expecting this from such a new hotel.

One day my hotel key card was deactivated and had to go to the lobby to get it reactivated. This shouldn't happen at a hotel that seems to be upscale.

Restaurant (Cielo I believe) at the rooftop was overpriced for horrible gummy beef which I could not finish and had to take it out my mouth and on to the plate which I've never done in my adult life nor do I consider myself to be a picky eater.

Also, they need to invest on soundproof doors and windows as you can hear the guests in the hallway and car noises (in city view rooms).

Other than that, the hotel was very nice.
Family
6/10
Pleasant
04 Jun 2026
Andy
I was expecting more for what I paid to stay at this hotel.

Shower had a leak, mold, and a roach came out the drain on my last day. Was not expecting this from such a new hotel.

One day my hotel key card was deactivated and had to go to the lobby to get it reactivated. This shouldn't happen at a hotel that seems to be upscale.

Restaurant (Cielo I believe) at the rooftop was overpriced for horrible gummy beef which I could not finish and had to take it out my mouth and on to the plate which I've never done in my adult life nor do I consider myself to be a picky eater.

Also, they need to invest on soundproof doors and windows as you can hear the guests in the hallway and car noises (in city view rooms).

Other than that, the hotel was very nice.
Family
10/10
Exceptional
04 Jun 2026
Fenix
Good experience.
Friends
10/10
Exceptional
03 Jun 2026
Nestor
Excelente hotel, muy limpio y moderno.
Business
10/10
Exceptional
02 Jun 2026
Junior
Location it’s super convenient the hotel very top design and amenities.
Friends
10/10
Exceptional
31 May 2026
Gianyris
Excellent staff
10/10
Exceptional
31 May 2026
Juan carlos
Love the place. Best location. Restaurant excellent food
Partner
10/10
Exceptional
29 May 2026
Deborah
It’s a perfect location to get around the whole area of Santiago!
Self
10/10
Exceptional
27 May 2026
Diana
AMAZING
Friends
10/10
Exceptional
22 May 2026
Leidy
Todo me encantó.
10/10
Exceptional
20 May 2026
Orlando
The hotel was amazing. I would definitely be returning.
10/10
Exceptional
18 May 2026
marcos
My second time at the AC HOTEL and I loved it
Partner
10/10
Exceptional
17 May 2026
David
Beautiful hotel. Nice gym
Self
10/10
Exceptional
11 May 2026
Ramon
Exelente servicio al cliente, el personal en todas las areas extremadamente amable, comidas 10/10 higuiene en todas las areas, 💯x💯 recomendado.
Family
10/10
Exceptional
05 May 2026
Kevin
I recommend you add the breakfast for everyday. The staff was super helpful and amazing. Breakfast was on point and not basic at all. I will be booking this hotel many times more with breakfast lol. The restaurant is also a must!!! This place is TOP!
Partner
10/10
Exceptional
29 Apr 2026
sorally
Very nice staff and very nice places
10/10
Exceptional
29 Apr 2026
Jackson
Best of everything
Self
10/10
Exceptional
24 Apr 2026
Kenard Franklyn
Not my first stay at this property.
Love it. Highly recommended
4/10
Poor
23 Apr 2026
Noelia
I thought since it was holy week and a lot of places were closed so I thought the hotel was going to have some entertaintment specially at the rooftoop. We had 2 drinks only, for almost $70 dollars and music was not what I spected being in the DR. Place was neat, staff was very nice. But I do not think I will return.
Partner
10/10
Exceptional
22 Apr 2026
Angel
Lo resumo a Perfectísimo !
Business
10/10
Exceptional
16 Apr 2026
Carlisa Pena
Staff were welcoming and thorough with all the amenities and services provided. Room service was available, but unable to obtain menu, QR code wasnt working. Went to cielo rooftop bar had the fish with pasta and ceviche were really tasty, had two leechyee martinis, they were warm. Overall i would come back. Great location, very clean room, welcoming staff and very helpful.
Partner
10/10
Exceptional
15 Apr 2026
Yenny
The room was very clean and organized
Partner
8/10
Excellent
10 Apr 2026
Hilandy Elizabeth
pool was closed should had notify us before reservation overall clean & good enviroment
Family_with_children
10/10
Exceptional
09 Apr 2026
Jose
Beautiful , excellent service
Family_with_children
10/10
Exceptional
07 Apr 2026
Luis
Delicious breakfast
Partner
10/10
Exceptional
07 Apr 2026
CARLOS
Great property, friendly staff
Partner
10/10
Exceptional
06 Apr 2026
Edwin
Great Hotel. My only complaint was that I was charge twice for eating breakfast in one day. Other then that, great hotel
Family_with_children
10/10
Exceptional
05 Apr 2026
Josephine
All was absolutely wonderful
10/10
Exceptional
04 Apr 2026
Nachely
Everything was great !!!
Friends
10/10
Exceptional
04 Apr 2026
Jonathan
Enjoyed my stay
Partner
10/10
Exceptional
24 Mar 2026
ANY
Excelente hotel. La habitación muy limpia, el lugar agradable, la comida muy buena y el precio justo. Sin duda lo recomiendo.
Family_with_children
10/10
Exceptional
20 Mar 2026
Marie
Hi, I didnt bring a pet. The hotel was wayyyyy more than expected. 5 star service. They really took me as their own and made sure i UNDERSTOOD the money, transportation and the food. I will always stay there going back.
10/10
Exceptional
19 Mar 2026
Eric
The views are exceptional!!! The staff were very friendly, and the hotel overall was very clean.
Partner
10/10
Exceptional
18 Mar 2026
Junilsi
amazing experience would definitely book again clean 10/10
Partner
10/10
Exceptional
10 Mar 2026
Sergio
It’s one of the best hoteles i stay in and the place is always clean the gym is spectacular and the rooftop Pool amazing
10/10
Exceptional
07 Mar 2026
Gaudy
Absolutely perfect!
Location, staff services excellent
Healthy and varied breakfast.

Perfect place for stay in Santiago
Friends
10/10
Exceptional
02 Mar 2026
Rosalina
Buena location, excelente servicio y todo muy limpio
8/10
Excellent
02 Mar 2026
gabriel
Yes
8/10
Excellent
25 Feb 2026
Evelyn
Clean, safe,
Partner
10/10
Exceptional
25 Feb 2026
Eric
Great place to stay in Santiago.
Family_with_children
8/10
Excellent
25 Feb 2026
Victor
Great hotel and the staff were very friendly.
Family_with_children
10/10
Exceptional
24 Feb 2026
Arquimedes
El hotel esta bellisimo, y excelente ubicación
10/10
Exceptional
23 Feb 2026
Franklin
The hotel was great, all as promised in advertisement!
Partner
10/10
Exceptional
22 Feb 2026
Carolina
My stay was absolutely flawless. From the moment I checked in, the staff were attentive, warm, and professional. The room was stunning—immaculately clean, with a incredibly comfortable bed and a stunning city view. Breakfast was a daily highlight, offering a gourmet, made-to-order selection. It was the perfect blend of luxury and comfort, and I cannot wait to return.
Self
10/10
Exceptional
22 Feb 2026
Lennin
Great Stay as a native great view and hospitality!
Partner
10/10
Exceptional
19 Feb 2026
Jaime
The hotel was excellent, clean, friendly staff and good breakfast options. The location was perfect! The only issue we had was the shower leaking in our bathroom. But, the issue was resolved fairly quickly.
Family
10/10
Exceptional
18 Feb 2026
renzo
Beautiful place
4/10
Poor
17 Feb 2026
Joanna
Rooms are not sound proof, was able to hear all movements in hallways. Maximum rooftop's staff really needs training, some were simply rude, others confused and my friends were profiled. Simply not a marriot standard from my experience.
Friends
10/10
Exceptional
16 Feb 2026
Mabel
Everything was great!
Leisure Partner
10/10
Exceptional
08 Feb 2026
Alexander
Everything about thisnplace is 5 stars
The service, staff, food vibe. Amazing!!
Business_and_leisure Family_with_children
6/10
Pleasant
04 Feb 2026
Lakhinder
The check in was not smooth. The room was very cold. Noisy gym. Food not tasty. Sorry.
Business
10/10
Exceptional
03 Feb 2026
Mara
The room was spotless and the service was great.
10/10
Exceptional
02 Feb 2026
Jaime
Very nice place to stay
Leisure Partner
10/10
Exceptional
31 Jan 2026
MATTEO
Large size
10/10
Exceptional
30 Jan 2026
Michael
Great hotel and staff. Bartenders are great too! I will Always stay here when I’m in Santiago!!
10/10
Exceptional
25 Jan 2026
Claribel
Loved it. Stunning views. Very clean. Super attractive staff.
Leisure Family
10/10
Exceptional
24 Jan 2026
Jahaira
It was all good. The room was a good size. The hotel is beautiful, the rooftop pool amazing with an absolutely awesome view of the Monument. The rooftop bar great. Overall a great stay
Leisure Family
6/10
Pleasant
23 Jan 2026
Marie
The staff did not speak or understand English
Business_and_leisure Self
10/10
Exceptional
19 Jan 2026
Richard
Great hotel
10/10
Exceptional
15 Jan 2026
Alvaro luis
Me encanto ese hotel, lo unico que seria bueno que incluyeran el desayuno. Pero despues de eso todo excelente
Leisure Family
10/10
Exceptional
12 Jan 2026
Victor
Very nice room! Good staff.
10/10
Exceptional
07 Jan 2026
Zairis
Everything was so comfortable and food was Amazing!
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
Adelis
Muy buen ambiente en la terraza.
Buen servicio, buena comida
Partner
10/10
Exceptional
05 Jan 2026
Jose
Excellent Hotel to steak very clean. People are very nice. Breakfast is excellent.
10/10
Exceptional
03 Jan 2026
Ruth
Love it !
Leisure Partner
8/10
Excellent
01 Jan 2026
Alexander
So far good but there always room for improvement
Business_and_leisure Family
10/10
Exceptional
01 Jan 2026
Milka
Very Happy
Leisure Family
6/10
Pleasant
28 Dec 2025
Andrys
The A/C stop working at the middle of the night. We were sweating and wake up there were water on the floor. Maintenance crew came in and they were very help you.
Business Friends
10/10
Exceptional
27 Dec 2025
Angela
Love how clean the room was and especially how kind and friendly the staff is.
I will definitely book again.
Partner
10/10
Exceptional
23 Dec 2025
Evelin
One of the best that I hav
10/10
Exceptional
19 Dec 2025
Rafael
Customer service was awesome! Awildy (I may have misspelt her name) was very fast, efficient, professional, courteous, when I called in from overseas to confirm the reservation for my brother. Will come back to stay again!
Leisure Friends
10/10
Exceptional
17 Dec 2025
Willys
Excellent stay, location and general experience.
10/10
Exceptional
16 Dec 2025
Wendy
Excellent hotel.
Leisure Family
10/10
Exceptional
15 Dec 2025
Gregory
Very clean beautiful and nice place, professional staff also excellent breakfast
Family

Location & surroundings

Ac Hotel Santiago De Los Caballeros
Calle Del Sol 32 34, Santiago De Los Caballeros, Dominican Republic

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Ac Hotel Santiago De Los Caballeros

66 hotel photos