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El Montserrat Hotel Boutique

Santiago de los Caballeros · Dominican Republic

Calle 5 Casa 2View location

9.0/10Excellent259 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Amenities8.8/108.8
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About El Montserrat Hotel Boutique

This smoke-free boutique hotel offers complimentary parking nearby and features 25 air-conditioned rooms with Smart TVs and premium bedding. Enjoy complimentary Wi-Fi and digital programming. Bathrooms include rainfall showerheads.

Located in the Reparto del Este area of Santiago de los Caballeros, El Montserrat is a short drive from Bella Terra Mall and Centro Leon, and within a 5-minute drive of Casino Gran Almirante and Monument to the Heroes of the Restoration. The nearest airport is Cibao Intl. (STI).

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With a stay at El Montserrat - Hotel Boutique in Santiago de los Caballeros (Reparto del Este), you'll be within a 15-minute walk of Centro Leon and Cinemacentro Cibao. This hotel is 1 mi (1.5 km) from Ágora Santiago Center and 1 mi (1.6 km) from Bella Terra Mall.

Make yourself at home in one of the 25 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature rainfall showerheads.

Self parking (subject to charges) is available onsite.

Popular amenities

Parking available
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators No front desk Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cleaning fee: USD 3 per accommodation, per night (varies based on length of stay)

    We have included all charges provided to us by the property.

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nIf you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. Guests are recommended to download the property's WhatsApp mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Self parking fee: USD 6 per night
    • Housekeeping fee: USD 3 per night
    • Bed sheets fee: USD 2 per person, per night (or guests may bring their own)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Centro Leon 1 km / 0.6 mi
Cinemacentro Cibao 1 km / 0.6 mi
Bella Terra Mall 1.4 km / 0.9 mi
Ágora Santiago Center 1.8 km / 1.1 mi
Casino Gran Almirante 2.4 km / 1.5 mi
Gran Teatro Del Cibao 2.9 km / 1.8 mi
Monument to the Heroes of the Restoration 3.3 km / 2.1 mi
Historic San Luis Fort Museum 4.4 km / 2.8 mi
Casa del Arte 4.7 km / 2.9 mi
Galería la 37 por las Tablas 4.7 km / 2.9 mi
Catedral de Santiago 4.8 km / 3 mi
Palacio Consistorial 4.8 km / 3 mi
Hermanos Patino Bridge 4.9 km / 3.1 mi
Estadio Cibao 5.2 km / 3.3 mi
Colinas Mall 6.3 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 25
  • hotel
  • Car parkExtra charge
  • Wi-fiExtra charge
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Montserrat Hotel Boutique

    QUADRUPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Montserrat Hotel Boutique

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVE QUEEN BEDSTUDIO • EXECUTIVE QUEEN BEDSTU.EJ-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Montserrat Hotel Boutique

    STUDIO EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Montserrat Hotel Boutique

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about El Montserrat Hotel Boutique

9.0
Excellent
259 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
8.8 /10
75 reviews shown
10/10
Exceptional
24 Jul 2026
Walter Allen
Great place to stay for a few nights, I recommend this hotel to visitors looking for a cool location not too far from the airport
10/10
Exceptional
05 Jul 2026
Jonathan
Nice place, nice property very good staff
Self
6/10
Pleasant
27 Jun 2026
Dayanara
The room and hotel itself is very clean I enjoyed my stay. The only two things that we didn’t appreciate is that the tv doesn’t work and the water stopped running for a few hours, but I understand that’s normal here in Dominican Republic. The tv should be fixed for guests
Partner
8/10
Excellent
16 Jun 2026
Carolina
Located in city center, with everything I needed nearby or easily accessible. The staff is attentive and the property is very clean. The bed is comfortable and neighborhood is very quiet and safe.
Self
4/10
Poor
15 Jun 2026
Amaya
The property was nice however, if they skipped a day of cleaning, there would be bugs in my room, which happened a few times. I had to use so much bug spray for the week that I was there. Absolutely cannot bring food or any crumbs from food in the room or else there would be bugs in there. I seen two roaches outside of the door where you enter the building. The room itself was comfortable in the AC worked. The Wi-Fi was spotty. The bathroom is a little cramped, but function fine.
Self
10/10
Exceptional
14 Jun 2026
jonghyeon
It is so quite place even though it is located in the center of santiago. You are able to get to many good restaurants.
Self
10/10
Exceptional
11 Jun 2026
Jocelyn
Very nice and clean room, excellent and supportive staff.
Self
10/10
Exceptional
08 Jun 2026
Jocelyn
Very nice, clean, and spacious room. The Air conditioning and the hot water works well. Very cozy and quiet, with a supermarket nearby and places such as McDonald’s, Wendy’s and KFC minutes away. Staff are very friendly, professional and responsive.
Self
10/10
Exceptional
05 Jun 2026
Jocelyn
Very nice size room, very clean, excellent and supportive staff. Efficient check in and check out, great location. Good A/C and hot water, Netflix and cable TV
Self
10/10
Exceptional
05 Jun 2026
Joranny
Amazing
Friends
10/10
Exceptional
31 May 2026
Luz
The crew is polite and helpful
Self
10/10
Exceptional
30 May 2026
Kevian
Awesome experience , would come again
Partner
2/10
Poor
24 May 2026
Jean Robert
Everything is bad
Pet
4/10
Poor
23 May 2026
JOEL
Trip Business.
10/10
Exceptional
19 May 2026
Vianny
Lovely place, extremely Cozy, makes you feel like home.
Self
8/10
Excellent
18 May 2026
Russell
Great bang for your buck, descent size rooms with a nice bathroom
Self
10/10
Exceptional
12 May 2026
Eleazar
ES EL MEJOR LUGAR PARA PASAR LA NOCHE QUE PUDE ENCONTRAR, MUY LIMPIO, ECONOMICO, SEGURO, CON TADAS LAS COMODIDADES, LO VOLVERIA A USAR SIN DUDA
Self
10/10
Exceptional
12 May 2026
Eleazar
LA UBICACION Y EL LUGAR FUERON MUY BUENOS, ESTABA CERCA A UNA AVENIDA PRINCIPAL, EN UNA ZONA MUY SEGURA, CON MUCHOS RESTAURANTES Y COMERCIOS CERCA, POR DENTRO MUY LIMPIO Y ORDENADO, EL CUARTO IMPECABLE Y SIEMPRE HABIA CAFE PARA TOMAR ATU GUSTO, EL FRIOBAR VENIA CON UNAS BOTELLITAS DE AGUA DE CORTESIA. EN POCAS PALABRAS, SI VAS POR ALGO MUY PUNTUAL Y LO USAS SOLAMENTE PARA PASAR LA NOCHE ES LA MEJOR OPCION.
Self
10/10
Exceptional
10 May 2026
Lola
I booked this hotel for my husband at a great rate. He was flying in at 1am and needed a place to stay until he took the bus to the North Coast. It was 9 miles from the airport and 1 mile from the bus station. He self-checked in late and said it \"was clean and nice\". He got a good night's rest and took the bus in the morning. Communication was great as well. We will definitely use this hotel again if we have a short trip in Santiago.
Self
10/10
Exceptional
09 May 2026
jonghyeon
This is the perfect place to get relaxed! Please enjoy it
Self
10/10
Exceptional
02 May 2026
jonghyeon
This is the best hotel you can find like right your home, the staff is kind and the place is just right into Santiago heart where you can find good dining options as well as fast franchise options.
Self
10/10
Exceptional
13 Apr 2026
Anjan
Great AC, CLEAN, EFFICIENT, SECURE
Friends_and_family Friends
10/10
Exceptional
09 Apr 2026
Alejandrina
Muy buen hotel limpio ordenado .le queda plazas tiendas heladeria todo serca
10/10
Exceptional
06 Apr 2026
Samanie

After traveling this place is exactly what I needed
Self
10/10
Exceptional
03 Apr 2026
Frank
My stay at this hotel was great. There are shops and well known restaurant chains nearby. The lobby and the room was clean. Everything in the room worked perfectly, air conditioning, refrigerator, WiFi etc, etc... Didn't have much contact with staff during my stay. But, I was able to communicate with staff anytime I needed support.
Self
10/10
Exceptional
30 Mar 2026
DON
It’s definitely worth the stay I really enjoy the staff very professional 💙✡️💙✡️
Self
10/10
Exceptional
15 Mar 2026
Jocelyn
Excellent and supportive staff, spacious and clean room, a/c and nice shower, hot water. A great place to stay at a very good price.
10/10
Exceptional
07 Mar 2026
Cintya
Una zona muy tranquila y un hospedaje bonito limpio y agradable !!!
Self
10/10
Exceptional
23 Feb 2026
Jesus
Everthing was very good
10/10
Exceptional
07 Feb 2026
Juan
Everything was very clean, on point, the staff very polite and helpful and the location is very good and quiet
6/10
Pleasant
31 Jan 2026
Del
Great location. Basic hotel room. No issues.
Leisure Self
10/10
Exceptional
30 Jan 2026
Richard
The place was very clean in a very quiet area . The bed was comfortable. I felt very safe secure here . The air conditioning got nice and cold
10/10
Exceptional
27 Jan 2026
Edwin
Veru convenient spot for pass the night. It delivers what it promise and more.
Partner
10/10
Exceptional
26 Jan 2026
Anthony
The host was great, she took care of everything and made sure you felt welcomed
Leisure Partner
10/10
Exceptional
26 Jan 2026
jonghyeon
It is the
10/10
Exceptional
14 Jan 2026
Wanda
What stood out the most was the staff. Everyone was extremely kind, attentive, and genuinely helpful from beginning to end. The room was clean, comfortable, and well maintained, which made the stay even better. Overall, it was a wonderful experience, and I truly felt welcomed. I would definitely recommend this place and would be happy to stay again.
Friends_and_family Family
8/10
Excellent
18 Dec 2025
Jacinto
Room was clean, Good hot water and was very quiet the area to sleep.
Leisure Partner
10/10
Exceptional
18 Nov 2025
Rafael
The place is great, in the heart of the city, close to dining, shopping and live music. Would stay here again.
Leisure Self
10/10
Exceptional
15 Nov 2025
Iris
El personal muy amable, Leonor un amor. Pero faltaba un microondas en el área común para calentar agua para el té o alguna comida y utensilios básicos, Gracias ☺️
10/10
Exceptional
21 Sep 2025
Vanessa
Rooms were nice and clean. I like they have have multiple locks on the gate, front door and the rooms. I loved that they had Netflix and other streaming channels so I was able to watch TV in English.
2/10
Poor
10 Sep 2025
David
First it's not really a hotel and not a \"boutique\" hotel. Really it's just a house in a suburban area converted into an Airbnb. I stayed here a week and experienced many problems like poor wifi signal and the A/C unit was gushing water down the kitchen wall for 2 days. Santiago is hot & humid so the manager offered another room for my 2nd night without A/C, however it didn't want the cleaning lady to have to re-clean so I stayed in the same room and used a fan 2nd night. After the first night I reported the faulty A/C unit and they said they'd send a repair person the next day, but to my surprise they didn't bother to come until late afternoon. Then the manager fixed the A/C problem in 30 seconds without any tools. So I was very surprised why someone couldn't have come before to fix it - instead of making me wait all day in a hot room? As my pictures show the room they call a \"suite\" is just a small, 1 room studio apartment with a kitchenette and bathroom. The shower was faulty and I only managed to have hot water for 1 day only. As you can see in the photos to reach my\"suite\" room, you must use an outside, very narrow staircase to reach the room. It rains a lot in Santiago so metal stairs are very slippery and nowhere in their advertising does it show you'll have a narrow, outdoor staircase to navigate. Lastly Expedia asked me to request a final bill from Monstserat, but they flatly refused me. This sad place knows nothing about hospitality! Not worth the $295 for the week!
Leisure
6/10
Pleasant
26 Aug 2025
Tahir
This is not a hotel. This is a house with no amenities nor coffee. This house was turned into rooms.
Self
8/10
Excellent
24 Aug 2025
Rosa
The room needed to be cleaned up and provide fresh towels on daily basis
Business_and_leisure Partner
10/10
Exceptional
22 Aug 2025
jonghyeon
Perfect location for everyone
Quite place to rest
Business_and_leisure Self
10/10
Exceptional
17 Aug 2025
Rafael
Amazing
10/10
Exceptional
03 Aug 2025
John
It was a nice room and property in a great part of the city
Leisure Partner
10/10
Exceptional
30 Jul 2025
ROSE
Just wish hot water was present. I ran the water for 2 minutes no hot water. Above all, great staff. Communication was fast and top tier.
They speak great English.
Clean and cozy. Would stay again!!
8/10
Excellent
30 Jul 2025
Lynn
All was fine
Leisure Partner
10/10
Exceptional
26 Jul 2025
jonghyeon
This is awesome place for someone who want to stay calm and get relaxed. The location is right into heart of Santiago where you can easily find fine dining and cool restaurants.
I hope you guys enjoy your stay like I do.
Regarding WiFi and hot water, air conditioning are perfect. It could have some problems for others but during my stay is perfectly working well.
Plus, the bathroom is spacious and I really love it.
Business Self
10/10
Exceptional
25 Jul 2025
Steve
My stay was very nice. I would recommend this hotel for anyone wanting to stay in a vibrant part of Santiago. Plenty of shopping and dinning within walking distance. The newly opened mall is just minutes away. Enjoy!
8/10
Excellent
26 Jun 2025
Anthony
Water was cold
Leisure Self
10/10
Exceptional
15 Jun 2025
PABLO
It was an excellent experience the staying at the Montserrat Hotel. I liked the professional behavior of the concierges and the owner. Very relax atmosphere. No noise at all from anybody or the whole neighborhood. Everything when it comes to restaurants, shopping just nearby simply by walking. The Room is simply prepared and equipped with everything needed in a room. I'm very glad for having made that choice.
Business_and_leisure Self
6/10
Pleasant
31 May 2025
Lois
Could not tell it was hotel
Leisure
8/10
Excellent
14 May 2025
Humphrey

Nice Place

Nice and clean. Very friendly people. Safe and nice area.
Self
10/10
Exceptional
30 Apr 2025
Annette

Excelente estadía

Excelente establecimiento🏩

💯% Recomendado

Nos encanto es muy acogedor, super limpio, muy amable el personal, facil de llegar, y super centrico.
Friends_and_family Family
10/10
Exceptional
30 Apr 2025
Jean
Is very quiet, and cozy.
10/10
Exceptional
26 Apr 2025
Denny
I had a great experience at this hotel. Its small and convenient. We still for five nights at another hotel and compare to this i wish we had found it sooner. Thanks again
Business_and_leisure Partner
10/10
Exceptional
17 Apr 2025
Fernando
Great place
Business_and_leisure
10/10
Exceptional
19 Mar 2025
Isaias
Great option to stay
10/10
Exceptional
17 Mar 2025
Jesus
The experience at this location was amazing, very clean, close to everything, very quiet at night, and very secure, smelling so good I love everything I will definitely decide to stay at this place always when hanging out in Santiago.
Self
10/10
Exceptional
17 Mar 2025
Isaias
Great app to travelers
10/10
Exceptional
07 Mar 2025
Jonathan
This was comfortable and quiet living space in a safe area. The standard room i booked has a nice decor for a one bedroom space and the bathroom was clean and stylish also. Supermarkets are within walking distance and so are some dining options.
Leisure Self
10/10
Exceptional
26 Jan 2025
Adancia
Walking distance to good restaurants.
Business_and_leisure Family
10/10
Exceptional
26 Jan 2025
Adancia
Beautiful place at a reasonable price.
Business_and_leisure Partner
10/10
Exceptional
20 Jan 2025
Kevin Luciano Reyes
.
Business_and_leisure Self
10/10
Exceptional
13 Jan 2025
Meif
Great place for a quiet and comfortable night!
Leisure Family
8/10
Excellent
12 Jan 2025
Jean Vianney
The address is not easy to find the first time.
Leisure Self
10/10
Exceptional
23 Dec 2024
Jocelyn

Excellent Stay at an Affordable Price.

Nice size room, very clean, AC and hot water. Very supportive and responsive staff. Great location!!!!
Self
2/10
Poor
22 Dec 2024
Wilson
After leaving the room we noticed we were robbed. The two doors mirror were stolen and also the front radar. I was not informed that I could park it inside. I strongly not recommend this hotel to anyone. Police said that this was the third time this occurred in less than two weeks. This was horrible for me and wife.
Business Family
8/10
Excellent
18 Dec 2024
anthony
Nice, clean living which is situated just a few minutes away from everything. Do recommend and will repeat my stay.
Leisure Self
10/10
Exceptional
17 Dec 2024
Adancia
Best place to stary.
Business_and_leisure Self
10/10
Exceptional
17 Dec 2024
Jocelyn
It was amazing
Self
10/10
Exceptional
16 Dec 2024
Michael-James
The staff were extremely friendly and helpful, and the place was clean and to the point for my needs.
Leisure Self
10/10
Exceptional
15 Dec 2024
Jose alberto
Loved the location , place, workers , it was a perfect location , felt like i lived here vs being at a hotel
Business_and_leisure Self
10/10
Exceptional
11 Dec 2024
Jocelyn
This is so far the best small hotel I have stayed in so far. It is very accommodating and clean. The bed is very comfortable. The size of the room is big enough with closet space. The AC works great and the bathroom is well equipped with soap, towels and hot water. The price is also very economical in comparison to many other hotels in the area. It is also located in a very nice and safe area with restaurants and places to shop. There is a KFC and a McDonald’s in closed proximity as well as a shopping mall and a medical facility. I will definitely stay there again.
Leisure Self

Location & surroundings

El Montserrat Hotel Boutique
Calle 5 Casa 2, Santiago De Los Caballeros, Dominican Republic

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El Montserrat Hotel Boutique

27 hotel photos