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Ocean Surf Resort
New York Area - NY · United States
84 South Emerson AvenueView location
8.6/10Excellent336 Reviews
Cleanliness8.6/10 8.6
Service8.8/10 8.8
Comfort7.8/10 7.8
Condition8.0/10 8.0
Neighborhood9.6/10 9.6
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Ocean Surf Resort
When you stay at Ocean Surf Resort in Montauk, you'll be on the beach, within a 10-minute drive of Montauk Point Lighthouse and Montauk Point. This beach motel is 0. 1 mi (0. 1 km) from Kirk Park Beach and 0. 1 mi (0. 1 km) from South Edison Beach.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional amenities at this motel include complimentary wireless Internet access, concierge services, and a picnic area. The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 26 air-conditioned rooms featuring kitchenettes with stovetops and microwaves. Rooms have private balconies or patios. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
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With a stay at Ocean Surf Resort in Montauk (Downtown Montauk), you'll be a 1-minute drive from The Hamptons Beaches and 10 minutes from Montauk Point Lighthouse. This beach motel is 5.8 mi (9.3 km) from Montauk Point and 0.1 mi (0.1 km) from Kirk Park Beach.
Make yourself at home in one of the 26 air-conditioned rooms featuring microwaves. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Featured amenities include luggage storage, a safe deposit box at the front desk, and a vending machine. Self parking (subject to charges) is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Beach services
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
25
Hotel policies
No cribs (infant beds) available
No elevators
By ocean
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 43.50 per accommodation, per night
- Beach access
- Beach loungers
- Parking
- Pool access
We have included all charges provided to us by the property.
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You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- The seasonal pool will be open from May 17 to October 14.
- Pool access available from 10:00 AM to 6:00 PM.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
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Special Instructions
The front desk is open daily from 9:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 25 years old
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
25
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Optional fees
- Uncovered self parking fee: USD 35 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
The Hamptons Beaches
0.1 km / 0.1 mi
Kirk Park Beach
0.1 km / 0.1 mi
South Edison Beach
0.1 km / 0.1 mi
Fort Pond
0.2 km / 0.1 mi
Bounce Beach MTK
0.5 km / 0.3 mi
Second House Museum
0.8 km / 0.5 mi
Shadmoor State Park
2.2 km / 1.4 mi
Fort Pond Bay Beach
2.3 km / 1.4 mi
Ditch Plains Beach
2.9 km / 1.8 mi
Montauk Downs State Park Golf Course
3 km / 1.8 mi
Lake Montauk
3.4 km / 2.1 mi
Navy Road Park
3.7 km / 2.3 mi
Montauk Downs State Park
4 km / 2.5 mi
Amsterdam Beach State Park
4.3 km / 2.7 mi
Montauk County Park
5.1 km / 3.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 26
- motel
- Car parkExtra charge
- Check-in hour
- Check-out hour
- Wi-fi
- Terrace
- Concierge
- Luggage room
- Grill/BBQ
- Indoor freshwater pool: 1
- Sun loungers
Show 5 more facilities & services
- Parasols
- Children playground
- Picnic
- Non-smoking establishment
- Minimum check-in age: 25
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE SEA VIEW KING BEDDOUBLE • SEA VIEW KING BEDDBL.KG-VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOcean Surf Resort
DOUBLE SEA VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE POOL VIEWQUADRUPLE • POOL VIEWQUA.VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOcean Surf Resort
QUADRUPLE POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOcean Surf Resort
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOcean Surf Resort
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE OCEAN FRONT TWO DOUBLE BEDSDOUBLE • OCEAN FRONT TWO DOUBLE BEDSDBL.2D-OF
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- OCEAN FRONT TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOcean Surf Resort
DOUBLE OCEAN FRONT TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- OCEAN FRONT TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-OF
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE POOL VIEWDOUBLE • POOL VIEWDBL.VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOcean Surf Resort
DOUBLE POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE OCEAN FRONT KING BEDDOUBLE • OCEAN FRONT KING BEDDBL.KG-OF
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- OCEAN FRONT KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOcean Surf Resort
DOUBLE OCEAN FRONT KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- OCEAN FRONT KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-OF
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE OCEAN VIEW KING BEDDOUBLE • OCEAN VIEW KING BEDDBL.KG-OV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- OCEAN VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOcean Surf Resort
DOUBLE OCEAN VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- OCEAN VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-OV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOcean Surf Resort
DOUBLE SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE OCEAN VIEW TWO DOUBLE BEDSDOUBLE • OCEAN VIEW TWO DOUBLE BEDSDBL.2D-OV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- OCEAN VIEW TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOcean Surf Resort
DOUBLE OCEAN VIEW TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- OCEAN VIEW TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-OV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOcean Surf Resort
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOcean Surf Resort
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOcean Surf Resort
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOcean Surf Resort
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOcean Surf Resort
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Ocean Surf Resort
100
reviews shown
michael
Ocean view was excellent
Karen
The hotel was directly on the ocean and was within walking distance to the town. Room was nice, but not much room to use the small kitchenette. Beds were comfortable. Only negatives were that the air conditioner was a bit loud and lighting was poor. If given the opportunity, would rebook this hotel due to the location.
Maraya
The staff are amazing! The views are incredible! We’ll definitely be back. The only thing I would suggest is trading in the beds for temperprdic.
Jessica
Our Expedia reservation was a little screwed up do we had to wait longer than usual for check in, but they upgraded us to ocean view from pool view without us asking. Turns out we were surprised with an additional $43 resort fee?!? Expedia did not notify of this and it was disappointing to pay that extra! It included parking and there were no spots in the lot so we had to park across the street at night anyway! Complete unnecessary fee, scam like.
Maria
Location was perfect right on the beach , close to town. Rooms were clean. The common areas were outdated. Staff was very accommodating.
Irina
Best location, great views. Very clean and stuff is amazing.
Megan
Great location and great MTK hotel! Right on the beach, which was really nice and the rooms were a perfect size. The staff was very kind and helpful, would recommend staying here!
Susan
Updated room, nice hotel
Liliana
V
Mytiam
Run down motel
Torn, old carpet in the stairs and in the hall ways
Meldew smell even in »renovated » room
Noisy AC
Small pool
For §600 would expect much more
Definitely my first and last stay
Torn, old carpet in the stairs and in the hall ways
Meldew smell even in »renovated » room
Noisy AC
Small pool
For §600 would expect much more
Definitely my first and last stay
Patricia
Loved the ocean front room which was spacious and had a nice deck overlooking the beach
Rich
Great location, very clean and friendly staff
Britani
Really enjoyed my stay here. Pool on property, clean room, on the beach. Can’t get much better.
Richard
Service was very good,happy with my water view room and the pool skip and a jump,all perfect,would stay there again.
Barbara
Great location. Stayed on the pool deck level which had direct access to the beach.
Rooms were somewhat outdated but very clean. Staff was courteous and helpful
Rooms were somewhat outdated but very clean. Staff was courteous and helpful
Lauren
Clean and super helpful staff and it’s literally next to the beach!
Lisa
Great time
Farin
Very friendly staff, nice and calm area if you want to relax, very clean and direct entrance to the beach from the resort. Only a little sad that they didn’t have the pool lights on at night it’s too dark to chill by the beach because of no lights.
Michael
Great time
Mi
The motel charged me $38.06 extra fees for services such as using their swimming pool, room service, etc. However, the swimming pool was locked because the water heating system is broken, so the water was very cold so the pool was not usable. The more important thing is that we have paid all fees when we booked the motel. They should not charge us for extra fees.
Philippe
Beautiful location, right on the beach.
Thomas
Fantastic staff and I would stay here again.
Michelle
Sketchy. The room was clean & beautiful view. BUT, no one was on-staff to check me in when I arrived around 7pm. Keys were left in mailbox, ok. Not the worst part. Only 1 car there other than me when I arrived. Door only had a chain lock, no peephole to hallway, sliding door to ocean balcony didn’t lock & was only “secured” by a thin 1”w x .25” d piece of wood. 1 guy pulled up & sat in his vehicle for hours at night & best part, I found a CAMERA IN THE AC UNIT!!!! Definitely unsafe for females!!! Non-refundable of course so they can keep my $440 but I did not stay there. Went back the next night just to check & that same guy was in his car again! I paid for another hotel! BEWARE! Just a heads up.
Nick
Had a great stay here! Nice location just off the beach, conveniently in the middle of town. The room was spotless (it was in the first week or two of the season) on the small side but has everything you need including a tiny kitchen.
Christina
We were very disappointed after we got home and saw our card was charged about $40. When I called I was told it was a hotel tax. When I book through Expedia I assume it’s a One stop shop to book trips and pay what I owe at time of booking, not have a surprise charge for something made up. You work hard to try and afford a trip and then get charged more money. Expedia contacted them to try and remedy and they said to agent, it was for WiFi, CHAIRS, TOWELS! What does that even mean?! We were there one night in May, no chairs were used or towels, we didn’t even use the shower! Needless to say, that was our last time at this place. BEWARE OF EXTRA weird charges.
Joseph
Perfect for 1 night stay. Staff communicated perfectly.
Barbara
What would have been a good review is now a negative review. I booked through a third party and apparently a resort fee is charged separately from the payment through the app. I was never informed that my credit card would have this charge, it showed up after the fact. When I questioned it I was told it was for the pool, towels, beach chairs and parking however the pool was not open so we couldn’t use it nor did we use beach chairs or towels. We were one of only two cars in the lot as it was a slow time of year. When I questioned the charge I was told I would get a call back later that day but didn’t. I called 3 days in a row and was always promised a response but didn’t hear anything. Finally I called again today and was told that all guests have to pay this charge despite the fact that there were no resort features provided and I hadn’t been informed of the charge. All in all a dissatisfying customer service experience and I am disputing the charge with my credit card company. It is the lack of transparency and failure to communicate that are the real issue.
Laura
We’ve stayed at this hotel before in the winter and it was a great. This time we were staying there and there was no heat. All they had was a small space heater for the room. Fortunately the front desk gave us a refund and we went to another hotel but just know there isn’t heat in the rooms in the winter except a space heater.
Kate
We were charged an additional “Resort Fee” upon check in of $76 per room. We questioned it because it was for use of the pool, towels, and beach chairs. However the pool was closed! There were no chairs, not even on the deck outside our room.
We asked to speak to the manager about waiving the fee, she was never there nor has she returned the three phone messages I have left with the staff. Very disappointed. I have stayed here before but will not again.
We asked to speak to the manager about waiving the fee, she was never there nor has she returned the three phone messages I have left with the staff. Very disappointed. I have stayed here before but will not again.
Andy
Great
Glenn
Charged me an additional $150.00 after check out and have not been able to get hold of anyone for clarity to as for what
Colleen
The room was cute and comfortable with a small kitchenette. It was clean and comfy and beautiful views of the ocean. The bathroom was very small. One comment I do have is that the room had a coffee maker and filters but no coffee packets, creamers, sugar etc so we had to go out and purchase. Location into town very convenient.
Darryl
Everything was great
Regina
Staff was very cordial and proffessional. Unfortunatelly we were there while you were prepping for the storm coming. but our whole experience was great. Thank you
Carolyn
Could use an elevator
Larry S
Beach view
Lara
Rooms were surprisingly low budget for the price. Mold in the bathroom, no heat, only a floor lamp for lighting for the whole room. Reception was unhelpful and charged us random fees on top of what we had paid on expedia already.
Steven
At the time of checkin the staff let me know 4-5 times that I had a discounted rate, which I assume was the Expedia rate. The attitude was that we were not paying the “going” rate. October in Montauk- they were empty. Finally found coffee maker, but front deck indicated they ran out of coffee weeks ago. Beach chairs rusted through - screens pushed out in many places.
Convenient for local shops and restaurants
Convenient for local shops and restaurants
Roberta
This was an excellent spot that did not charge for parking. Like we should ever be charged for parking when we’re paying $400 a night or more to stay in a beachfront hotel.
Super location really nice staff
Super location really nice staff
Nina
Too much furniture is packed into a dirty room. The 2nd double bed actually blocks the sliding door. I do not recommend. Very disappointing. The ocean view was spectacular. That's the only good part.
Thomas
Nice view of the beach. Air conditioner was very noisy and old. It needs to be replaced. I mentioned that to the front seat and they agreed. So we slept with the sliding door to the balcony wide open and listened to the waves all night. Luckily the weather was nice. If it was hot out the A/C would have been unpleasant. We were suprised that there was no coffee maker in the room. I’ve never stayed in a hotel without a coffee maker especially for the price we paid. Location was good. Walk into town.
Brian
Not the best choice…
Anna
Perfect way to relax on the beach.
michelle
The view from our balcony was beautiful! We watched whales and dolphins swim by. Hotel is close to restaurants and town and very walkable. Would definitely stay again
Kayla
Overall, our stay was good and the hotel has a fantastic location. The front desk staff was super friendly and very accommodating, which made check-in and the overall experience pleasant. The keypad entry was a nice touch, as you didn’t have to worry about always having a key on hand.
That said, for the price paid, we expected the room itself to be a little nicer. The sliding screen door barely closed and the glass sliding door didn’t lock at all, which was concerning. The bathroom sink wouldn’t drain properly and the large 5-gallon pail under the AC unit on the balcony was not very appealing.
With some updates and attention to maintenance, this place could easily match the quality of its great staff and location.
That said, for the price paid, we expected the room itself to be a little nicer. The sliding screen door barely closed and the glass sliding door didn’t lock at all, which was concerning. The bathroom sink wouldn’t drain properly and the large 5-gallon pail under the AC unit on the balcony was not very appealing.
With some updates and attention to maintenance, this place could easily match the quality of its great staff and location.
Joseph
Quiet beach hotel. Walkable to town for restaurants and bars. Great location. Clean safe and comfortable
Neil
We loved everything
Angela
Rooms very clean
Jenny
Overall good stay in great location. View is beautiful but there could be more umbrellas by the pool area. It was hard to find shade. Also loud groups coming in very late yelling and slamming doors woke us up. Leans more towards younger crowd than families but still was a good stay given our last minute options.
Miriam
Beach view & pool
Julian
Everything was perfect …
Deborah
Air conditioner was noisy and needed a bucket for all of the water it was throwing out on the deck. Very small and cramped feeling small fridge couldn't open due to placement of bed, drapes didnt cover the sliding glass door fully. could use an update.
CLAUDIO
Beautiful place, very clean, great staff. Can’t be the proximity to town and right on the water! Left my glasses and they mailed them immediately!
Sandra
Great location, amazing view, clean, friendly and helpful staff.
Aimee
The property was wonderful! We were able to walk to the beach, while also seeing the beach from our rooms. The walk to town was very convenient. The hotel is absolutely adorable and I was hoping for this since it was just a mother 87yrs old and Daughter 46yrs old on this trip and the rooms, pool, comfort, towels couldn't have been any more perfect. My mother had the most amazing time and hasn't stopped smiling and talking about our hotel. Even the staff- very courteous, very helpful and just overal extremely nice. Especially the gentleman who was cleaning the grills on Monday evening. He was showing us how to use it,places to go and he was very funny. We had an amazing time. Thank you all so much!
Aimee DeStefano & Kim Miller
Aimee DeStefano & Kim Miller
Giovanni
Staff was very kind
Kathleen
All was great only suggestion need canvas heavy type of umbrellas by lounge chairs ours blew over twice very dangerous with little breeze they have canvas umbrella by pool
Dennis j
Great location
Solange
Bathroom is not great
Claudia
Great property right on the beach. Very walkable and close to everything.
Kenneth
Great location and view of beach
izabela
I recommend this hotel. Good location and oceanfront.
Laurie
Great spot
Staff was great front desk so friendly and helpful! Pool and beach access was perfect and location to town was great. Shower was amazing brand new! Only improvement would be the mattress. It was very firm.
steven
the internet kept cutting in and out, mostly out. to the point we had to disconnect to use our devices.
Alex
It was great that it was on the beach.
Michael
Great time with my wife. Great location and great hotel!
Alicia
The room was very nice. All re-done and the view was perfect of the ocean. The staff was so accommodating. I was hoping to get in a bit before check-in and the front desk actually called me to let me know my room was ready. Definitely will be staying again.
Emily
Great view of ocean and staff was extremely friendly. Lounge area was relaxing.
Ethan
No heat except a space heater, no window coverings for privacy.
Kari
0 star
Property and rooms were gross and would never stay or recommend this place again
Paul
Area needs updating. Like the NY train system, a renovation is needed.
Michael
Location was great.
lynn
The view was breathtaking loved staying there
Alfons
Friendly check in clean room staff very friendly
James
GREAT location - beachfront! Comfortable bed. Older beach hotel. Bathroom was filthy - I did let the front desk manager know. I did see this was noted on a prior online review, so apparently this is an ongoing concern.
Kelley
Enjoyed my stay!
Rich
We were extremely disappointed during our stay at Ocean Surf Resort. We’ve been visiting this property for 15 years and always looked forward coming back, especially with our two little boys. Ocean surf has always been a family like experience with families of small kids enjoying the pool laughing and enjoying themselves. our last visit was just two years ago, including my parents from out of state. our little boys have especially loved playing in the heated pool splashing laughing jumping in the pool being very carefree. everyone so kid friendly smiling and embracing them. this time it was a very different experience. the culture there seemed cold toward families very few children only be mostly adults surrounding the property. as we entered the pool area my husband saw signs everywhere that you were not allowed to jump in the pool. which was something new to us. with 9 and 6 year old boys all they do is jump in the pool. on top of that our younger son is diagnosed with autism and that is one of his favorite things to do at home is jump in the pool. We knew that this interruption in his thought process would be impossible to enforce. We tried to talk with the office manager but was not accepting of our situation with a child with special needs. Basically our summer vacation was ruined. the biggest part of our trip was letting the boys swim. we had no choice but to leave. never in my life did i think i needed to call ahead and make sure that you were allowed to jump in pool
Brian
Friendly motel on the beach
This is fairly basic motel. Very expensive for what you get but then that’s all of Montauk in the summer. The main upside is that it’s right in the beach. There’s a simple
but nice pool area too. There’s a nice cafe at the Marrin within walking distance as well as a super market. Some nice restaurants al walking distance. Staff were nice and helpful. Main down side for us was old loud a/c unit that sometimes refused to turn off. Also the room is small so the fridge is right next to your head. When it turns on and off it makes a noise. We had some noisy neighbors but that’s always a risk. Overall I’d say we would go back (and suck up the Montauk costs)
but nice pool area too. There’s a nice cafe at the Marrin within walking distance as well as a super market. Some nice restaurants al walking distance. Staff were nice and helpful. Main down side for us was old loud a/c unit that sometimes refused to turn off. Also the room is small so the fridge is right next to your head. When it turns on and off it makes a noise. We had some noisy neighbors but that’s always a risk. Overall I’d say we would go back (and suck up the Montauk costs)
Christina
Perfect for our quick family getaway.
Maria
The location, sundeck, pool & ocean front property were great but a little run down. The rooms were small. The Linens & beds were clean & comfortable, but furnishings & bathrooms felt a little run down. That said, I would still return because the staff were attentive & location was amazing.
Autumn
The location is perfect! You can walk right into town. The rooms are decent, but the beds and pillows are not very comfortable. I do wish there was better locks and maybe a small safe in the room.
Asif
Out of 6 nights 2 nights there was shooting of film happening most of the night and we could. Not sleep. They should have informed the guest and while this was happening parking was nightmare. We could not sleep due to lot of film shooting activities in the hotel. It ruined our whole break.
Ruth
There are so many things to love about Ocean Surf Resort. We had a spectacular view ocean front, only yards from the water, we heard the pounding waves all night, we could walk everywhere, including to Harvest on Fort Pond for a delicious dinner, and our accommodations were excellent.
Adam
Last minute trip to Montauk with a Saturday night stay was crazy expensive…BUT, this place was clean, and literally a few steps from such a beautiful beach it was worth it. Does need some TLC. The AC was very loud and I told the front desk upon checking out. Close to everything downtown. Would stay again but book much further in advance and with the place directly. Very nice front desk staff.
Kelly
Excellent hotel and would absolutely recommend.
valerie
The only good thing was the location
When I entered our room, my reaction was:” what the f…?!?!” We had paid $1900 for two nights ($950 per night) and found ourselves in a mediocre motel room. Pain was peeling down the walls and the bathroom one of these all plastic tin and wall. The balcony door wasn’t locking. The A/C (window style) was malfunctioning and the engine like noise was getting in every 5 min for 15 s and then off. On and off all night. I tried to sleep with earplugs and my husband with a mouse cancelling headphones. In the end we switched it off and the room be some really hot. Oh, and the “ocean side view”! A joke! Our balcony literally graced the other building but if you sat in the right angle you could see the ocean. The grills outside only worked with charcoal. Three positive notes (thank God!) : 1- the location. It’s literally in the beach and the beach is gorgeous, very natural and not too populated. 2- beds were comfortable. 3-there was a mini kitchen in the room and a fridge so we were able to cook (because montauk restaurants are also extremely expensive). As far as I’m concerned this was a total rip off but if you decide to go, make sure to book the rooms 26 and 28 with an actual view on the ocean. Will not be back.
Michelle
We love this place- it’s clean, safe and right on the beach!
Christine
The room was dirty. Black hairs in bathroom. Linens not clean. Floor not clean. Kitchenette not cleaned.
Melissa
Quaint rooms with ocean views! Walkable to everything in downtown:) Super nice staff!
neil
Outdated, no beach service. Terrible bathrooms.
Rooms were not renovated and old. Bathroom was functional, but needs major improvements. The hote claims they have beach chairs and umbrellas but you have to grab them yourself and set them up. And they are all gone by 9am anyways. The pool loungers are all locked to the fence and can’t group together with my wife and kids. Kinda weird even for NY.
Kevin
Had a great time at this resort. Affordable, right on the beach with a clean heated pool, clean rooms, great terraces/balconies, friendly staff, walkable to stores and restaurants. Would definitely stay here again.
Timothy
Nice place
Maureen
Wonderful stay
Fabulous! Great beds great view! Staff incredible. Hated to leave!!
Martha
The staff was very friendly and helpful. Had a great time.
Carmen
Liked that it was located right on the beach, staff were very friendly and nice. Did not like the mattresses. They were extremely uncomfortable and hard as cement. They really need to get more comfortable mattresses.
Tammy
The location is excellent, within walking distance of many shops and restaurants.
As to what we DIDN'T like: This is far from a \"resort\"; the facility is old and in need of a facelift. The balconies are covered in blue indoor/outdoor carpeting. Our room was never cleaned after our first night. When we had to ask the front desk for more toilet paper, because we hadn't had any replaced from maid service, they had a snarky attitude. When I told them our room hadn't been cleaned , they said \"we'll take care of it\". By 2pm the next day our room hadn't been cleaned yet again. When I complained, it was finally dealt with. The coffee makers are old (not typical keurig machines). Our original one was so clogged, it didn't push the water through the tubing. After complaining, they brought us a new one.
There is no direct beach access; you must walk up or down the block to get onto the beach.
As to what we DIDN'T like: This is far from a \"resort\"; the facility is old and in need of a facelift. The balconies are covered in blue indoor/outdoor carpeting. Our room was never cleaned after our first night. When we had to ask the front desk for more toilet paper, because we hadn't had any replaced from maid service, they had a snarky attitude. When I told them our room hadn't been cleaned , they said \"we'll take care of it\". By 2pm the next day our room hadn't been cleaned yet again. When I complained, it was finally dealt with. The coffee makers are old (not typical keurig machines). Our original one was so clogged, it didn't push the water through the tubing. After complaining, they brought us a new one.
There is no direct beach access; you must walk up or down the block to get onto the beach.
Kathleen
The location is perfect.
Walkable to town.
Walkable to town.
Fabrice
The view on the Atlantic Ocean is breathtaking. It’s a family friendly atmosphere and we have been welcoming in a very friendly way. It’s our second stay here and we can’t wait for the third one!
NICHOLAS
Nick's Review
This place was amazing. From start to finish the employees were friendly and helpful. I recommend this place to anyone staying in Montauk. When I return I will be staying at this place again.
Thomas
n/a
Location & surroundings
Ocean Surf Resort
84 South Emerson Avenue, Montauk, United States
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Ocean Surf Resort
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