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Whales Bay Hotel

Azores · Portugal

Canada do Terreiro, São Vicente FerreirView location

9.6/10Excellent137 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.4/109.4
Condition9.8/109.8
Neighborhood9.0/109.0
Value9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Whales Bay Hotel

Indulge in a rejuvenating spa treatment at Whales Bay Hotel, featuring soothing massages. This family-friendly aparthotel in Ponta Delgada offers various recreational amenities, including a health club, steam room, and seasonal outdoor pool. Enjoy the convenience of a grocery store, complimentary Wi-Fi, concierge services, and an arcade/game room.

Each of the 15 individually furnished guestrooms features a private lanai, a kitchen with a full-sized refrigerator/freezer and stovetop, an LED TV with cable programming, and a safe. Laundry facilities and free self-parking are also available.

Located by the sea, Whales Bay Hotel is a short drive from Batalha Golf Course and Antonio Borges Garden.

Read more about this hotelShow less

Located in Ponta Delgada, Whales Bay Hotel is by the sea, within a 15-minute drive of Batalha Golf Course and Antonio Borges Garden. This family-friendly aparthotel is 8.2 mi (13.2 km) from Ponta Delgada City Gates and 9.2 mi (14.8 km) from Vista do Rei Viewpoint.

Make yourself at home in one of the 15 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private lanais. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May 01 to October 31.
    • Pool access available from 9:00 AM to 10:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
    • The property is professionally cleaned.
    • Guests can access their rooms with a mobile device.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Spoken Language

    German

    Portuguese

    English

Nearby attractions

São Vicente Ferreira Natural Pools 0.6 km / 0.4 mi
Batalha Golf Course 6 km / 3.7 mi
Rabo de Peixe Fishing Port 8.8 km / 5.5 mi
Lagoa das Empadadas 9.3 km / 5.8 mi
Honey Route Experience 10.2 km / 6.3 mi
Santana Beach 10.4 km / 6.4 mi
Lagoa do Canário 11.2 km / 6.9 mi
Parque Atlântico 12.2 km / 7.6 mi
Jardim Jose do Canto 12.4 km / 7.7 mi
Antonio Borges Garden 12.4 km / 7.7 mi
College Jesuit Church 12.6 km / 7.8 mi
Carlos Machado Museum 12.7 km / 7.9 mi
University of the Azores 12.8 km / 7.9 mi
Teatro Micaelense 12.8 km / 7.9 mi
Gruta do Carvao 12.8 km / 8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 15
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Lift access
  • Shop
Show 10 more facilities & services
  • Garden
  • Terrace
  • Children playground
  • TV lounge
  • Game room
  • Steam bath
  • Spa treatments
  • Minimum check-in age: 18
  • Fitness
  • Mini golf
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT DELUXE TWO BEDROOMAPARTMENT • DELUXE TWO BEDROOMAPT.B2-DX

    Photos are not available for this room type.

    Whales Bay Hotel

    APARTMENT DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Whales Bay Hotel

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SEA VIEWAPARTMENT • SEA VIEWAPT.VM

    Photos are not available for this room type.

    Whales Bay Hotel

    APARTMENT SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE MOUNTAIN VIEWAPARTMENT • DELUXE MOUNTAIN VIEWAPT.DX-VN

    Photos are not available for this room type.

    Whales Bay Hotel

    APARTMENT DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    Whales Bay Hotel

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEW TWO BEDROOMSRoom • SEA VIEW TWO BEDROOMSROO.B2-VM

    Photos are not available for this room type.

    Whales Bay Hotel

    Room SEA VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PENTHOUSERoom • PENTHOUSEROO.P6

    Photos are not available for this room type.

    Whales Bay Hotel

    Room PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO LUXURYSTUDIO • LUXURYSTU.LX

    Photos are not available for this room type.

    Whales Bay Hotel

    STUDIO LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Whales Bay Hotel

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE SEA VIEWAPARTMENT • DELUXE SEA VIEWAPT.DX-VM

    Photos are not available for this room type.

    Whales Bay Hotel

    APARTMENT DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Whales Bay Hotel

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEW ONE BEDROOMRoom • SEA VIEW ONE BEDROOMROO.B1-VM

    Photos are not available for this room type.

    Whales Bay Hotel

    Room SEA VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT MOUNTAIN VIEWAPARTMENT • MOUNTAIN VIEWAPT.VN

    Photos are not available for this room type.

    Whales Bay Hotel

    APARTMENT MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN BED TWO BEDROOMSAPARTMENT • QUEEN BED TWO BEDROOMSAPT.B2-QN

    Photos are not available for this room type.

    Whales Bay Hotel

    APARTMENT QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Whales Bay Hotel

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 22 m²DBL.ST

    Photos are not available for this room type.

    Whales Bay Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT LUXURYAPARTMENT • LUXURYAPT.LX

    Photos are not available for this room type.

    Whales Bay Hotel

    APARTMENT LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Whales Bay Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Whales Bay Hotel

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PENTHOUSEQUADRUPLE • PENTHOUSEQUA.P6

    Photos are not available for this room type.

    Whales Bay Hotel

    QUADRUPLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Whales Bay Hotel

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    Whales Bay Hotel

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDROOMRoom • DELUXE TWO BEDROOMROO.B2-DX

    Photos are not available for this room type.

    Whales Bay Hotel

    Room DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PENTHOUSEAPARTMENT • PENTHOUSEAPT.P6

    Photos are not available for this room type.

    Whales Bay Hotel

    APARTMENT PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Whales Bay Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SEA VIEW TWO BEDROOMSAPARTMENT • SEA VIEW TWO BEDROOMSAPT.B2-VM

    Photos are not available for this room type.

    Whales Bay Hotel

    APARTMENT SEA VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SEA VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SEA VIEWRoom • DELUXE SEA VIEWROO.DX-VM

    Photos are not available for this room type.

    Whales Bay Hotel

    Room DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Whales Bay Hotel

9.6
Excellent
137 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.8 /10
Neighborhood
9.0 /10
Value
9.6 /10
Amenities
9.4 /10
50 reviews shown
10/10
Exceptional
25 Jul 2026
Leanna
5/5 pro
10/10
Exceptional
24 Jul 2026
David
Tout a été très bien. Appartement, piscine et personnels
10/10
Exceptional
23 Jul 2026
Raymond Wesley
Perfect place to stay if you want to be away from the tourist area. The room is modern, clean, and comfortable. Plenty of free parking for your rental car in a safe area.

All of our activities were about a 20 min drive in all directions.
10/10
Exceptional
07 Jul 2026
Jacqueline
Great property, penthouse 2 BR was perfect. Full kitchen. Teresa at the front desk 5 Stars! The staff made reservations, helped with any issues. Perfect jumping spot to explore the island and relax by the pool.
Family
10/10
Exceptional
20 Jun 2026
Bobbie
We chose Whales Bay Hotel and apartments for it's central location out of the main city of Ponta Delgada. We were very happy with everything about our 10 day stay. The apartment was spacious, comfortable, and had great views of the ocean. We went in June and had glimpses of sunrise and sunset. The heated pool and hot tub were nice for relaxing at the end of a great day. The rooms were exceptionally clean, the staff very friendly and helpful. You could also easily get to the trail along the cliffs for a beautiful walk. If you like to swim, the natural pool with lifeguards is a close walk too. We will be back!
Bobbie Aitken
Accord NY
Friends_and_family Friends
10/10
Exceptional
10 Jun 2026
Keith
Great place. Very clean and quiet.
Partner
10/10
Exceptional
04 Jun 2026
barb
Clean room, kitchen
Beautiful balcony and pool
Partner
10/10
Exceptional
10 May 2026
Fraser
Clean, kitchen had everything that was needed. Sea views. Staff so helpful, above and beyond what was expected. Use of hot tub, swimming pool, sauna, turkish steam room and gym. Even a playroom for kids.
Only issue was that the laundry was really expensive. A washing machine available to guests would have been useful even with a charge.
Partner
10/10
Exceptional
07 Dec 2025
Harold
Spacious clean room, great and helpful staff
Partner
10/10
Exceptional
26 Oct 2025
ANTHONY
Our stay at Whales Bay Hotel was quite wonderful.
We loved every aspect of it. The appartments and the common areas are all kept spotlessly clean. The reception staff were really heplful and knowledgeable about the islands. The hot tub and the steam/sauna was a highlight of our day. There is nothing about the accomodation we did not like. We will very probably book again next year.
Leisure Partner
10/10
Exceptional
19 Oct 2025
Matthew
Spacious, clean, well appointed apartment with a huge balcony. Beds were comfortable and shower was hot with good pressure. Kitchen area was well equipped. Seats at island were too low to be useable. Area in track between 2 glass doors in shower exhibited some black mold. Other than that the apartment was perfect. Could have used some racks for the luggage, but we managed. The wet area of the hotel was very nice. The pool was a great temperature and very clean and refreshing. The sauna and steam worked flawlessly and were spotless. The jacuzzi was disappointing though. Not hot enough and the jets were lackluster with no air blended in. Seemed like it wasn’t functioning properly. Both the gentleman and the young lady manning the front desk were very friendly and helpful. They seemed genuinely glad to have us staying at their beautiful property. The grounds were well maintained and lush. A beautiful resort to spend some time.
Leisure Partner
10/10
Exceptional
13 Oct 2025
Masood
Nice hotel, and service. Not that flexible about check in/out times
Friends_and_family Family
10/10
Exceptional
22 Sep 2025
Bernard

Pleasant stay

Good facilities incl a heated pool.
Partner
10/10
Exceptional
19 Sep 2025
Mark
The Whales Bay hotel is highly recommended. The place was very nice and clean. We enjoyed swimming in the pool and even got into the jacuzzi for a few minutes. The location is nice also as it is out in a quieter area but still only about 25 minutes t Ponta Delgada. The only thing missing was a nice breakfast.
Leisure Partner
10/10
Exceptional
13 Sep 2025
Jeffry
we really love the place- love the tranquility and scenery
Leisure Partner
10/10
Exceptional
07 Sep 2025
Christopher
It was a beautiful experience with a great location
Family_with_children
10/10
Exceptional
24 Aug 2025
Luis
Great stay…quiet. Kids loved the pool.
Friends_and_family Family
10/10
Exceptional
24 Aug 2025
Ludgero
Amazing property with very friendly staff. Perfect for families with young children.
10/10
Exceptional
20 Aug 2025
Avelino
Muito bom bela escolha
Friends_and_family Friends
10/10
Exceptional
29 Jul 2025
Anabela Anhanha
Stay in the hotel for two weeks and enjoy every single moment. Nice place very clean. Staff Very polite, courteous, and professional. definitely it’s a place to go back. Enjoy the pool.
Leisure Partner
8/10
Excellent
28 Jul 2025
John
Has air conditioning
Leisure Family
10/10
Exceptional
13 Jul 2025
Jose
Staff was great, friendly always ready to help. We were with a 2 1/2 year old grandson and he wet his bed and they came and replace the sheets no questions asked. Manager was a great friendly person always asking us if all was well and if we needed anything. We will definetly go back the next time in Sao Miguel.
Leisure Family
10/10
Exceptional
18 Jun 2025
Michelle
Beautiful property. Clean apartments. Pool is clean and warm. Friendly staff. Kid friendly.
Ensure you rent a care if you are at this property.
Leisure Family_with_children
10/10
Exceptional
09 Jun 2025
Alireza
We chose this hotel/apartment because it has a fully stocked kitchen, beautiful location near the ocean, free parking, pleasant, and courteous staff and away from the hustle and bustle of downtown and only 10–15 minutes car ride away. there is a supermarket about five minutes drive and a few bars and restaurants around. and on top of it, the daily price is reasonable.
Leisure Partner
10/10
Exceptional
13 May 2025
Kay
Loved our stay there. So quiet and clean. The staff was so friendly. Would recommend this to anyone!
Leisure Partner
10/10
Exceptional
24 Apr 2025
Jaclyn
We were thrilled with this property for a family of four. The views from the penthouse apartment were incredible. Lots of space, super clean and anything you could need was in the apartment. You need a rental car for this area but it was so peaceful and scenic. Incredible walking trails right outside the complex. We enjoyed the spa amenities and pool every night! I would highly recommend Whales Bay!
Leisure Family
10/10
Exceptional
28 Sep 2024
Michael
Room and its amenities were great and everything was very clean. Parking was easy. All the staff were super friendly and communication was always quick and easy with them, before and during the stay. We had casually mentioned to one of them that we were on anniversary, and our last day they sent a gift basket for us as a surprise! Would definitely stay here again.
Leisure Partner
10/10
Exceptional
14 Sep 2024
Janet
We had the penthouse room 301 and it was fantastic. It was modern, open, clean and bright with ample space. The view was fantastic.
The staff were very helpful and accommodating.
There are only a couple of walkable food options, but it was worth it.
Highly recommend.
8/10
Excellent
04 Sep 2024
Elena
Nice hotel. I was contacted the night before asking what time we would be checking in. It was agreed that we could check in after 1pm. When arrived at 3pm, the lady at reception said that the check in was from 4pm only. So we didn’t feel very welcome and it took ages to check us in as the lady wasn’t sure if our room was ready or not.
Leisure Family
10/10
Exceptional
04 Sep 2024
madiha
Absolutely the best stay we had in Portugal!
10/10
Exceptional
14 Aug 2024
Chad
Lovely pool and nice apartment suite
Leisure Family_with_children
4/10
Poor
25 Jul 2024
Emanuel

Great Grounds/Poor customer support

Though the hotel grounds and apartments were lovely and clean, we didn't feel comfortable or welcomed. At one point were accussed of sharing the hotel pool/hot tub with outside guests and it was not the case at all. Instead of being asked first if it was the ase, it was just assumed without looking at cameras or seeing it for themselves. For that reason we definitely won't use this hotel again. It left a bad taste for us.
Friends_and_family Family
10/10
Exceptional
20 Jul 2024
Ana C
Wonderful property for families. An easy 20 minute drive from the airport, it’s located in a small village. Spacious, clean and modern apartments with a great pool. We loved it!
Leisure Family_with_children
10/10
Exceptional
14 Jul 2024
Laura

What an amazing Hotel

From booking to check out the hotel staff were friendly and helpful with all questions. The hotel was clean and so many amazing things to do.
Friends_and_family Family
10/10
Exceptional
19 Jun 2024
Laurence
Appartements spacieux, calme.
Joli parc, piscine à débordement. Mon mari a trouvé le matelas moyennement confortable, mais il a des problèmes de dos. Le réceptionniste prend le temps de répondre à toute nos questions
Partner
10/10
Exceptional
10 Jun 2024
Rime
Beautiful & affordable hotel, nice staff, very clean and calm environment
Leisure Family_with_children
10/10
Exceptional
21 May 2024
vahap
Clean and quite
8/10
Excellent
14 May 2024
Melissa
Nice hotel with a beautiful backdrop in a quiet local neighborhood. The hotel is gated, so it feels safe, and there is plenty of parking. The staff was wonferful - always willing to help any way they could, however the desk is not staffed 24/7, so getting a hold of someone wasnt always possible. The room was spacious and well stocked, however not the most updated/new (coffee maker leaked water, microwave door stuck, ice cune tray was broken, sliding glass door to patio was very hard to open). The property had a lovely view and a nice infinity-style pool, however the other \"amenities\" were minimal. The gym was very small and some of the machines did not work, there was not an on-site spa as mentioned, and the hot tub and sauna were not working at the time. The only \"extra\" that was really available was the steam room type area.
Overall, the location, view, and staff were lovely (very quiet area without much around - but there is a mercado, gas station, and a couple small local restaurants; not walkable. Ocean views walkable from hotel). The room was certainly sufficient but could use a few upgrades and the amenities were definately lacking compared to what was advertised. All that being said, our experience at Whale's Bay was good and we would stay there again - decent value for the money.
Leisure Family
10/10
Exceptional
22 Apr 2024
Douglas Vernon
Great place to stay. Not crowded like Ponta Delgada. Is in a residential area, with a 2 minute walk to the shoreline. Nice area to walk along shore, a small ocean bay with a swimming within a 10 minute walk. Stayed on the second floor, they advertise you dont have a ocean view, but ocean was viewable as well a shore line to the west. Very clean, modern and quiet.
Leisure Partner
10/10
Exceptional
16 Mar 2024
Vignesh Parakkalam
People are nice
Leisure Family_with_children
10/10
Exceptional
22 Oct 2023
Vadym

Perfect stay

The stay at this gotelnwss great. It’s locatrd near the beach, view from an apparent was incredible. There are all kitchen amenities that you wull need.
Partner
10/10
Exceptional
22 Sep 2023
Pamela

Lovely place

It was a welcome site after traveling and having the flight cancelled. It was so nice , clean, and comfortable. I wish I could have stayed longer. The night desk person was so VERY helpful. He deserves a raise.
Friends_and_family Friends
10/10
Exceptional
08 Sep 2023
Cassandra

Lovely honeymoon stay

We spent part of our honeymoon trip at the Whales Bay apartment hotel and loved every moment! They even greeted us with special honeymoon decorations in our apartment. This is a lovely location to stay at if you’re looking for apartment style accommodations to be able to do your own cooking while enjoying hotel amenities. We will be back!
Partner
10/10
Exceptional
26 Jun 2023
Veronika

2 Bedroom apartment was fantastic for our family!

Beautiful hotel. Very clean and new/modern. Sadly, we were only able to stay for one night - we would have loved to stay longer. We stayed in 2 bedroom apartment, and it was perfect for us and our 3 grown up kids. The kitchen looked great, too bad we were there for so short. Super friendly, kind, efficient staff. Highly recommend!

Teresa in reception was amazing! Thank you!
Friends_and_family Family
10/10
Exceptional
01 Sep 2019
Courtney
We had a wonderful stay at Whales Bay apartments. The 2 bedroom unit was perfect for our family of 4 and had everything we needed, including a high chair and crib for our little one. The location was perfect, in a peaceful setting on the coast and within a short drive to most of the places we visited on the island. We loved it!
Leisure Family_with_children
10/10
Exceptional
18 Aug 2019
Verified traveler
The staff was very helpful and the location was very peaceful
Leisure Family
10/10
Exceptional
11 Aug 2019
Verified traveler
The hotel had all we needed to feel at home. We like to cook, and the apartment had a fully equipped kitchen with good quality utensils. The view from the balcony was spectacular, and we could cheerfully have lived there for a long time.. And the pool was great too..
Leisure Partner
10/10
Exceptional
17 Jul 2019
Verified traveler
The staff was extremely friendly helpful and friendly. They went extra step to make sure We had the best experience. We really enjoyed our stay here.
Leisure Family
10/10
Exceptional
14 Jul 2019
Verified traveler
Loved the view from balcony and the brightness of the unit. Didnt really cook but the kitcen amenities were good. A coffee table would have been nice. I would have liked to use the gym but the equipment wasn't very good and the room was uncomfortably hot
Leisure Partner
10/10
Exceptional
01 Jul 2019
Verified traveler
Beautiful apartments. Only problem is that there is nothing around the area so you need a car. Also the north part of island much cooler than south side
Leisure Family

Location & surroundings

Whales Bay Hotel
Canada do Terreiro, São Vicente Ferreir, Ponta Delgada, Portugal

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Whales Bay Hotel

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