Name: Passal Hostel
Address: Travessa Da Rua Do Passal 1, Ponta Delgada, 9500-097, PT

10/10

Exceptional

14 Jul 2026

keenan

Passal hostel was a great stay. A very close convent walk to the city center and a 15min walk to the mall. Most of all Paulo was amazing, upon my arrival he helped me with everything I needed, while also assisting other guest. If I could give Paulo himself five stars I would. I will be staying there again.

Self

10/10

Exceptional

20 Jun 2026

paulo

The room was clean, the breakfast was great, and the room temperature was easy to control.
Paulo was amazing; every morning he took the time to explain where to go, what to do, and how to make the most of my stay. I followed his personal brochure exactly, and it made the trip incredibly easy to navigate. Everything was logical, well organized, and timed perfectly. I had an amazing experience and would highly recommend staying here. 10/10.

Self

10/10

Exceptional

07 Jun 2026

Andrew

My stay at Passal Hostel had everything I needed: from breakfast, to the facilities, to helpful travel information from the staff, it made for a wonderful experience on the island.

Self

10/10

Exceptional

04 Jun 2026

Zoé

The host is amazing and makes you feel right at home with a nice chat here and there.
The place is nice and well maintained. I had a great stay !

Self

6/10

Pleasant

23 Sep 2025

Etienne

Keep in mind there is no washing machine as was advertised. Also, the thermal baths in the photos are a 40 mins drive away. The 3 stars are because of this misrepresentation.

10/10

Exceptional

10 Sep 2025

Amaryllis

Great staff, nice breakfast, convenient room :)

Leisure Self

8/10

Excellent

30 Jul 2025

Paulo

Great place to stay

Business Self

2/10

Poor

26 Jul 2025

Sheila

Great property but failed to inform me of their check in deadline and locked me out at 11pm. Almost had to sleep on the street…

Self

10/10

Exceptional

21 Jun 2025

Normando

I was so happy to stay at this hostel location. Paulo was absolutely amazing with both his services and wonderful personality. Not many host will go above and beyond as he did. Anita is also so sweet and attentive for any needs. Overall, such a great experience and 100% recommended. Thank you Paulo for making this experience so memorable!

Leisure Self

10/10

Exceptional

16 May 2025

Kelly

Paulo went above and beyond. He really knows the island and set me up on tours specific to my interests. He is like a personal travel agent. So responsive and helpful. Definitely would recommend.

Leisure Self

10/10

Exceptional

07 May 2025

Linda

Our accommodation was amazing, very clean and spacious, with a cute balcony off the living room. The owner, Paulo was very friendly and knowledgeable, always willing to answer questions. He helped book our whale watching trip when the one we had booked weeks ago had canceled only 2 days before the date. Too many positives to tell all..

10/10

Exceptional

06 Oct 2024

Jennifer D

Great hostel, guests were quiet and respectful. Tap cards access the doors and lockers. I would have loved to leave my bag in a locker, but that was not available so I left it under the stairs and came back later for it for an additional 5Euro.

Self

10/10

Exceptional

11 Sep 2024

Raymond

Paolo was extremely helpful in getting us settled and helped us navigate our stay

Leisure

10/10

Exceptional

05 Sep 2024

Andre

Very clean and safe. Staff is very friendly and cooperative. Recommended.

Leisure Self

6/10

Pleasant

28 Aug 2024

hector de jesus

Nice staff, Paulo gave us a lot of recommendations, breakfast was very limited. Don't forget to bring your towel..
Street is a bit noisy at night.

Leisure Partner

10/10

Exceptional

23 Aug 2024

Fernando

Paulo goes far and beyond to provide guest with value information about the island. It’s hard to find people who dedicated their live to serve with the only purpose to make others happy and comfortable

Leisure Self

10/10

Exceptional

23 Aug 2024

Megan

Paulo was very gracious and explained everything to me via WhatsApp since my flight was late to arrive. Obrigado Paulo!

Leisure Self

10/10

Exceptional

16 Jul 2024

Bonnie

great stay!

Leisure Friends

10/10

Exceptional

24 Oct 2023

Keith

Great hospitality from the owner. Paolo walks you through an itinerary and explains the best way to tackle certain excursions (where to park, what trails to take, etc). The building was very clean and staff was friendly. Highly recommend staying here

Leisure Self

10/10

Exceptional

01 Oct 2023

Rodrigo

I’d definitely stay here again. Great staff, quiet place, well located.

Leisure Self

10/10

Exceptional

24 Sep 2023

Ashlyn

I loved my stay at Passal hostel, the owner Paolo is so kind and helpful. The whole property was very clean. Bed super comfortable. Perfect Location. I stayed in the women’s dorm- it was the best option for me…Was nice chatting with other guests aswell. I will be most definitely returning in the future. Thank you Passal Hostel for being a wonderful host

Leisure

10/10

Exceptional

22 Sep 2023

Maggie

Paulo welcomed us and guided us to an amazing four night stay in a private room. The washrooms were always clean, and our room was comfortable, with a balcony and 2 twin beds. The hostel was quiet, and the 10 pm noise curfew was respected. The street traffic could be a little loud, but that is beyond a hostel’s control. Paulo gave us sound advice on what to visit and when (mainly weather-based). He has a wealth of knowledge about how the island works. Our car rental on both Sao Miguel and Terceira, set up by him, was smooth and easy. He kindly made a cozido reservation for us in Furnas. Each morning he greeted guests at breakfast by name and checked on how their holiday was proceeding, and he genuinely took pleasure in hearing our experiences. Delightful.

Leisure Family

10/10

Exceptional

25 Aug 2023

Kylie

This was my first hostel experience and I loved it. Owners and staff were so incredibly kind and helpful. Probably the best tips for seeing the island, helped book taxis to and from the airport. Place is super clean. Bed and pillow was very comfy. The air conditioning in the room was a wicked surprise and I was so thankfully. I would definitely stay here again. Only thing was that it said on the booking website there was laundry and there wasn’t but maybe I misunderstood what that meant.

Leisure

10/10

Exceptional

22 Oct 2022

Andrea

Paulo was super kind and helpful, the place is well located and clean. I highly recommend it !

Leisure Self

10/10

Exceptional

24 Sep 2022

Philip

Great

10/10

Exceptional

10 Aug 2022

Larissa

A wonderful stay, thank you so much!

10/10

Exceptional

02 Jun 2022

Alex

Incredible Hostel, Best Host Ever

This might be the best hostel I've ever stayed in - if only for the host alone! Paulo was absolutely incredible, so accommodating, friendly, and went above and beyond to ensure that every guest was well-cared-for. The hostel itself was super comfortable, very modern and clean, and overall extremely pleasant. Staying here was definitely a highlight of my trip around Portugal. I can't say enough good things about Passal Hostel!

Self

10/10

Exceptional

30 Dec 2021

Nathanael

Owner that goes the extra mile.

Very nice and clean place.
Close to everything.
Paulo (rhe owner) was very helpful and went the extra mile to help us. Even took us to a good car rent place.
This is the place i will stay at the next time i visit

Partner

10/10

Exceptional

12 Dec 2021

Krzysztof

Fantastic place for a single traveller. Close to the town center, very welcoming. The owner was one of the most helpful and friendly people I've met. Highly recommended

Self

10/10

Exceptional

26 Aug 2020

Tamás

Ambient Hostel

We usually don't stay in Hostels as we prefer to have own bathroom - but this time as we were only looking for a place to sleep prior to our early morning flight ; we thought -based on the reviews - that this would make it.
Passal Hostel was a really positive suprise. It was super clean, organized, it had an ambient atmosphere when you entered to the lobby. Bathroom was pretty fancy and spacious. We really liked to stay there :) Thanks for Paulo, he's a great host!

Partner

10/10

Exceptional

29 Jun 2026

Leandro

Quarto muito limpo, equipe extremamente atenciosa, café da manhã simples, excelente localização, bons restaurantes e cafés por perto, muito perto do centro de ponta delgada

Self

10/10

Exceptional

07 Apr 2026

Clarisse

Je recommande vivement cette auberge de jeunesse. Au top

8/10

Excellent

16 Oct 2025

Jacinthe

Comme nous étions très peu nombreux, le personnel était présent seulement le matin. Ce qu',il manque est une petite cour extérieure aménagé et un petit frigo dans la cuisinette.

Leisure Self

10/10

Exceptional

12 Oct 2025

Ivette Selene

Paulo, es un gran anfitrión, agradezco mucho sus atenciones y apoyo para mi hija.

Business_and_leisure Family

10/10

Exceptional

28 Jul 2025

Chiara

c’è vicino il parcheggio gratuito Santa Ana (rua Santa Ana)
Meglio questo ostello che tanti alberghi 3 stelle: io sono sempre stata schizzinosa e diffidente, di ogni struttura. qui, tutto top! Ogni letto ha la tendina per privacy e scuro, camere climatizzate, strutture nuove e pulite, ognuno ha una tessera magnetica per camera e armadietto in camera. i servizi per le donne sono provvisti di 3 docce separate (con sapone, finestrella, soffione grande e uno piccolo), porta, tenda scura, ganci… i ex sono pure 3, separati, con poi 3 lavandini. ho trovato dei phon ma non so se fossero della struttura, magari avrei potuto usarli. Non berrei l’acqua del rubinetto in bagno (ma forse a me ha fatto male qualcos’altro).
Letti puliti e in ordine.
In camera ci sono ganci x appendere un paio di cose, con delle grucce diventa top, ma li vicino c’è una lavatrice a gettone con asciugatrice, comoda ed economica.
Colazione buona e provvista, personale gentilissimo!!! fatevi dare qualche link x il meteo con cam sull’isola e consigli in generale.

Straconsigliato, davvero

Leisure Friends

8/10

Excellent

04 Jun 2025

Sarah

Schönes einfaches Hostel. Sehr freundlicher Gastgeber und liebes Personal. Vielen Dank für die tolle Zeit!

Leisure Self

10/10

Exceptional

13 Oct 2024

Lena

Great host!

10/10

Exceptional

15 Jul 2024

ana jesus

Ha sido excepcional, Paulo no nos ha podido tratar mejor, siempre atento y cuidadoso dándonos toda la información necesaria para unas vacaciones inolvidables. Totalmente recomendable tanto por la ubicación como las instalaciones. Muchasimas gracias por vuestra amabailidad Paulo, Ana madre y Ana hija. Volveremos, un abrazo fuerte

Leisure Friends

10/10

Exceptional

28 Jun 2024

Mélanie

Paolo was a fantastic host. He took the time to help us with our itinerary by sharing his best advice. Thanks Paolo!

Leisure Friends

8/10

Excellent

26 Apr 2024

Elisabeth

My time at Passal Hostel was a real surprise. Paulo is so welcoming you immediately feel at home and above all he is so helpful and approachable. He took so much time for each guest to mention all the possibilities of exploring the island. I always find criticism important in order to become better and better and so I can only mention the humidity which is simply noticeable and for some is not advantageous and I would also find a shoe rack outside the rooms simply more pleasant for all guests. Otherwise only recommendable !!!

Leisure Self

10/10

Exceptional

13 Dec 2023

Franziska

Paulo war ein unfassbar zuvorkommender Gastgeber und hat mir von Transfer bis Urlaubsplanung bei allem geholfen. Da ich in der Nebensaison zu Gast war, hatte ich das Mehrbettzimmer sogar für mich alleine, die Duschen und Toiletten waren sauber und das Bett sehr gemütlich. Das Frühstück war klein aber fein und in der kleinen Teeküche konnte man sich auch selbst Kleinigkeiten warm machen. Zu Fuß sind es nur wenige Minuten zu den Sehenswürdigkeiten der Stadt, hier hat man aber innerhalb von maximal zwei Tagen eigentlich alles spannende gesehen. Ich würde jederzeit gerne wieder Gast bei Paulo sein und es war ein super Start in meinen Urlaub auf São Miguel. Seine Empfehlung für Ausflüge auf der Insel haben mir sehr geholfen.

Leisure Self

10/10

Exceptional

14 Nov 2023

Thomas

Very friendly staff and help full staff.
The hostel is very modern and clean

Best hostel to stay in pontadelgada.

Thank you very much for the very nice to in vour hostel.

Leisure

10/10

Exceptional

07 Sep 2023

Stefanie

Ich hatte aufgrund von zwei Flugverspätungen und kurzfristig verschollenem Koffer eine erschwerte Anreise und war erst mitten in der Nacht angekommen. Ich wurde trotzdem ohne jegliche Probleme vom Flughafen abgeholt. Am nächsten Morgen bekam ich direkt Empfehlungen für meinen Aufenthalt, was und in welcher Reihenfolge man am besten auf der Insel machen konnte. Ich würde sagen, dass dieser Service, vor allem für ein Hostel, außergewöhnlich gut ist! Vielen Dank nochmal dafür!
Die Kommunikation war bereits nach der Buchung top und ich habe mich gut aufgehoben gefühlt.
Die Räume sind alle sauber und im Schlafsaal gibt es Vorhänge an den Betten, so dass der Lichteinfall verringert wurde und man eine gewisse Privatsphäre hat.

Leisure Self

10/10

Exceptional

24 Aug 2023

Sylvia

Nettes Hostel, gerne wieder

Der Besitzer Paulo hat vorher schon die wichtigsten Infos kommuniziert, war jederzeit erreichbar und hat uns sogar vom Flughafen abgeholt, zudem uns Tipps für Ausflüge und vegetarische Restaurants (plus Reservierung) gegeben. Das Hostel ist sehr ansprechend eingerichtet, modern, sauber und praktisch. Normalerweise bin ich kein Gemeinschaftsbad gewohnt, es war aber immer ohne Wartezeit und alles wichtige vorhanden, sehr angenehm. Das Frühstück war zwar nicht allzu üppig in der Auswahl, aber für jeden etwas dabei und guter Kaffee. Insgesamt sehr zu empfehlen, gerne wieder.

Friends_and_family Friends